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Most recent job postings at KTM
via ZipRecruiter
schedule_type: Full-timesalary: 21–30 an hour
Motorcycle Service Technician
KTM Triumph...
Woodstock, Illinois
About Us
Looking to jumpstart your career with a badass company? The Windy City Motorcycle Company is the largest motorcycle retailer defining and leading the standard and future of the motorcycle retail experience. Our teams spend their days fulfilling two-wheeled dreams. What could get better than that? We pride ourselves on creating a fast-paces, fun and team-oriented work environment
Motorcycle Service Technician
KTM Triumph...
Woodstock, Illinois
About Us
Looking to jumpstart your career with a badass company? The Windy City Motorcycle Company is the largest motorcycle retailer defining and leading the standard and future of the motorcycle retail experience. Our teams spend their days fulfilling two-wheeled dreams. What could get better than that? We pride ourselves on creating a fast-paces, fun and team-oriented work environment that makes each day a new adventure. Are you ready to roll on the throttle and join us?
Hourly Range : $21-$30/hour depending on experience
What we offer:
• Pay plans with endless potential
• Annual income increases
• Flexibility
• Opportunity for growth within the company
• Generous employee discounts
• Paid training and time off
• Business casual dress code
• Health, dental, vision, and life insurance and savings accounts
• 401k plan with a company match
• A fun environment!
A Day in the Life of a Motorcycle Service Technician at KTM Triumph!
As a Service Technician here at Woodstock KTM Triumph, you will be responsible for providing technical repair, service and customization work on our customers bike's at our dealership.
• Current motorcycle license is required and completion of an authorized training program or equivalent technician work experience is highly preferred*
Duties Include:
• Providing prompt, dependable, high quality vehicle service to our customers in accordance to factory specifications
• Complete the allotted repair work within the scheduled time period
• Maintain productivity and time spent working on billable jobs
• Request parts for jobs as early as possible when need becomes known
• Work with service advisors to find bike fix solutions and accept work assignments, as well as notifying of any delays
• Proper completion and filing of paperwork
What we live by:
We welcome all to come as they are
We believe life is best lived on two wheels
We walk in the boots of those we serve
We find our strength in unity
We fight the good fight always
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Show more details...
KTM Triumph...
Woodstock, Illinois
About Us
Looking to jumpstart your career with a badass company? The Windy City Motorcycle Company is the largest motorcycle retailer defining and leading the standard and future of the motorcycle retail experience. Our teams spend their days fulfilling two-wheeled dreams. What could get better than that? We pride ourselves on creating a fast-paces, fun and team-oriented work environment that makes each day a new adventure. Are you ready to roll on the throttle and join us?
Hourly Range : $21-$30/hour depending on experience
What we offer:
• Pay plans with endless potential
• Annual income increases
• Flexibility
• Opportunity for growth within the company
• Generous employee discounts
• Paid training and time off
• Business casual dress code
• Health, dental, vision, and life insurance and savings accounts
• 401k plan with a company match
• A fun environment!
A Day in the Life of a Motorcycle Service Technician at KTM Triumph!
As a Service Technician here at Woodstock KTM Triumph, you will be responsible for providing technical repair, service and customization work on our customers bike's at our dealership.
• Current motorcycle license is required and completion of an authorized training program or equivalent technician work experience is highly preferred*
Duties Include:
• Providing prompt, dependable, high quality vehicle service to our customers in accordance to factory specifications
• Complete the allotted repair work within the scheduled time period
• Maintain productivity and time spent working on billable jobs
• Request parts for jobs as early as possible when need becomes known
• Work with service advisors to find bike fix solutions and accept work assignments, as well as notifying of any delays
• Proper completion and filing of paperwork
What we live by:
We welcome all to come as they are
We believe life is best lived on two wheels
We walk in the boots of those we serve
We find our strength in unity
We fight the good fight always
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Show more details...
via Salary.com
posted_at: 6 days agoschedule_type: Full-time
Job Details
Job Location: Amherst OH - Amherst, OH...
Salary Range: $24.00 - $29.00 Hourly
Description
SUMMARY
Under general supervision, the Dealer Services Representative (DSR) is responsible for assisting dealers with all technical and selected parts questions through the dealer only 800 phone line.
Provides dealer technical support and parts support to the Company’s dealer network. Ensures that appropriate resources are utilized to provide
Job Details
Job Location: Amherst OH - Amherst, OH...
Salary Range: $24.00 - $29.00 Hourly
Description
SUMMARY
Under general supervision, the Dealer Services Representative (DSR) is responsible for assisting dealers with all technical and selected parts questions through the dealer only 800 phone line.
Provides dealer technical support and parts support to the Company’s dealer network. Ensures that appropriate resources are utilized to provide the highest level of dealer/customer technical service and parts support.
BENEFITS
KTM North America, Inc. has an AMAZING work environment. Here are some of the benefits that await you.
• 12 paid holidays plus 2 personal holidays (work anniversary and birthday) per year
• Personal time off (PTO) allowance starts at 15 days per year and increases with length of service.
• Volunteer time of up to 40 hours paid per year
• 401K program including employer matching at 50% up to 6%.
• Medical, dental and vision coverage
• Employees enrolled in health plans can receive discounts on medical payroll deductions as follows:
• 10% discount for non-tobacco use
• 10% discount for completion of an annual physical exam
• Wellness programs including gym membership support and access to fitness classes
• Access to exceptional supplemental insurance programs at discounted rates.
• Tuition reimbursement program
• 20% discount on KTM Group products
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provides the highest level of technical dealer support and retail customer support via phone line and other communication channels.
• Provides parts support to dealers concerning warranty, RMA’s and product fitment. Includes gathering information, going through the review process, and making a determination regarding plan of action for each situation.
• Enters all calls and related information into the Call Center system.
• Travels to dealerships when necessary, for troubleshooting, technical assistance and customer service activities. May involve light mechanical work, as needed. Coordinate’s dealer visits with Field Support Representatives, as needed.
• Potentially travels to assigned events/activities and provides general assistance as needed. Examples may include Dealer Show’s, KJSXC, amateur events, Ride Orange events, etc.
• Attends new product training and/or customer service meetings.
• Evaluates warranty claims for all product concerns including motorcycle and parts; makes sound decisions on warranty requests based on judgment and/or related warranty criteria.
• Provides assistance to other departments as required.
• Maintains work areas and tools in a clean, appropriate, and professional manner.
• Performs other duties as assigned.
Qualifications
EXPERIENCE REQUIREMENTS: Generally, requires a minimum of two (2) years of experience in the motorcycle industry. Prior mechanical/technical experience strongly preferred. Required proficiency in Microsoft Office Suite.
EDUCATION REQUIREMENTS: High school diploma required. Bachelor’s Degree or equivalent experience in related field preferred and/or MMI or VOTEC graduate.
OTHER SKILLS AND ABILITIES:
• Excellent verbal and written communication skills
• Excellent customer service and follow up skills
• Mechanical/technical understanding and abilities
• Attention to detail
• Ability to multi-task in a fast-paced, deadline driven and constantly changing environment
• Flexibility to switch gears with little notice
• Excellent organization skills
• Ability to prioritize workload, meet deadlines and understand when to escalate potential issues
• Basic math skills
• Must be internal and external customer focused
• Strong interpersonal skills with the ability to use tact and diplomacy; must be team player
• Analytical abilities
• Valid vehicle and motorcycle operator’s license
• Must be self-motivated with ability to use own initiative
SUPERVISORY RESPONSIBILITIES: None
CONTACTS:
Internal: Customer service and Dealer Service Team, Parts Dept., Sales and Marketing
External: Dealers/Customers, parents and kids at Amateur events.
JUDGEMENT/REASONING ABILITY: Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.
PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; use hands and fingers, bend, stoop and reach with hands and arms.
Ability to lift up to 100 pounds
5% daily
Able to sit at a desk and use/view computer
90% daily
Able to hear and speak into a telephone
90% daily
Able to walk, stand, kneel, bend, stoop, twist
90% daily
Able to drive and/or fly long distance
<10% daily
WORK ENVIRONMENT: The noise in the work environment is usually moderate. Other factors are:
• Ability to travel if needed. Travel is minimal in this position. Travel may take place on weekends, as required.
• Demanding, fast-paced with multi-level distractions
• Professional, yet casual office work environment
• Ability to work extended hours and weekends, as required
Required Pre-Hire Screenings:
Criminal - Felony and Misdemeanor 7 Years National Criminal Data Base 7 Years Driving Record
NDOT Drug Screen Show more details...
Job Location: Amherst OH - Amherst, OH...
Salary Range: $24.00 - $29.00 Hourly
Description
SUMMARY
Under general supervision, the Dealer Services Representative (DSR) is responsible for assisting dealers with all technical and selected parts questions through the dealer only 800 phone line.
Provides dealer technical support and parts support to the Company’s dealer network. Ensures that appropriate resources are utilized to provide the highest level of dealer/customer technical service and parts support.
BENEFITS
KTM North America, Inc. has an AMAZING work environment. Here are some of the benefits that await you.
• 12 paid holidays plus 2 personal holidays (work anniversary and birthday) per year
• Personal time off (PTO) allowance starts at 15 days per year and increases with length of service.
• Volunteer time of up to 40 hours paid per year
• 401K program including employer matching at 50% up to 6%.
• Medical, dental and vision coverage
• Employees enrolled in health plans can receive discounts on medical payroll deductions as follows:
• 10% discount for non-tobacco use
• 10% discount for completion of an annual physical exam
• Wellness programs including gym membership support and access to fitness classes
• Access to exceptional supplemental insurance programs at discounted rates.
• Tuition reimbursement program
• 20% discount on KTM Group products
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provides the highest level of technical dealer support and retail customer support via phone line and other communication channels.
• Provides parts support to dealers concerning warranty, RMA’s and product fitment. Includes gathering information, going through the review process, and making a determination regarding plan of action for each situation.
• Enters all calls and related information into the Call Center system.
• Travels to dealerships when necessary, for troubleshooting, technical assistance and customer service activities. May involve light mechanical work, as needed. Coordinate’s dealer visits with Field Support Representatives, as needed.
• Potentially travels to assigned events/activities and provides general assistance as needed. Examples may include Dealer Show’s, KJSXC, amateur events, Ride Orange events, etc.
• Attends new product training and/or customer service meetings.
• Evaluates warranty claims for all product concerns including motorcycle and parts; makes sound decisions on warranty requests based on judgment and/or related warranty criteria.
• Provides assistance to other departments as required.
• Maintains work areas and tools in a clean, appropriate, and professional manner.
• Performs other duties as assigned.
Qualifications
EXPERIENCE REQUIREMENTS: Generally, requires a minimum of two (2) years of experience in the motorcycle industry. Prior mechanical/technical experience strongly preferred. Required proficiency in Microsoft Office Suite.
EDUCATION REQUIREMENTS: High school diploma required. Bachelor’s Degree or equivalent experience in related field preferred and/or MMI or VOTEC graduate.
OTHER SKILLS AND ABILITIES:
• Excellent verbal and written communication skills
• Excellent customer service and follow up skills
• Mechanical/technical understanding and abilities
• Attention to detail
• Ability to multi-task in a fast-paced, deadline driven and constantly changing environment
• Flexibility to switch gears with little notice
• Excellent organization skills
• Ability to prioritize workload, meet deadlines and understand when to escalate potential issues
• Basic math skills
• Must be internal and external customer focused
• Strong interpersonal skills with the ability to use tact and diplomacy; must be team player
• Analytical abilities
• Valid vehicle and motorcycle operator’s license
• Must be self-motivated with ability to use own initiative
SUPERVISORY RESPONSIBILITIES: None
CONTACTS:
Internal: Customer service and Dealer Service Team, Parts Dept., Sales and Marketing
External: Dealers/Customers, parents and kids at Amateur events.
JUDGEMENT/REASONING ABILITY: Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.
PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; use hands and fingers, bend, stoop and reach with hands and arms.
Ability to lift up to 100 pounds
5% daily
Able to sit at a desk and use/view computer
90% daily
Able to hear and speak into a telephone
90% daily
Able to walk, stand, kneel, bend, stoop, twist
90% daily
Able to drive and/or fly long distance
<10% daily
WORK ENVIRONMENT: The noise in the work environment is usually moderate. Other factors are:
• Ability to travel if needed. Travel is minimal in this position. Travel may take place on weekends, as required.
• Demanding, fast-paced with multi-level distractions
• Professional, yet casual office work environment
• Ability to work extended hours and weekends, as required
Required Pre-Hire Screenings:
Criminal - Felony and Misdemeanor 7 Years National Criminal Data Base 7 Years Driving Record
NDOT Drug Screen Show more details...
via Salary.com
posted_at: 6 days agoschedule_type: Full-time
Job Description:
Job Description...
Job Title: General Laborer
Reports To: Team Lead
FLSA Status: Non-exempt
Department:
Division:
Summary: Performs general labor duties as assigned by management
Duties and Responsibilities include the following. Other duties may be assigned.
1. Responsible for running production and following safety rules / procedures*
2. Able to keep up with the flow of production and minimize downtime
3. Willingness to use
Job Description:
Job Description...
Job Title: General Laborer
Reports To: Team Lead
FLSA Status: Non-exempt
Department:
Division:
Summary: Performs general labor duties as assigned by management
Duties and Responsibilities include the following. Other duties may be assigned.
1. Responsible for running production and following safety rules / procedures*
2. Able to keep up with the flow of production and minimize downtime
3. Willingness to use band saws, rip saws, baler, and plussing machine*
4. Responsible for building boxes with use of tape gun and staple gun*
5. Willingness to help with inventory at the end of the month
6. Responsible for area safety and housekeeping
7. Committed to continuous process improvement and to produce safe, quality products that meet specifications and our responsibility to our customers
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Minimum of a high school diploma or GED required. Previous experience in production environment is preferred. Valid driver’s license is also preferred.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with peers and management.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
• Essential Function
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, bend, twist, and lift up to 50 lbs in a continuous manner.
Job Type: Full-time
Pay: From $16.48 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Holt, MI 48842: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Are you interested in this job? Please apply from Salary.com
Job ID: 64dfc35c-521d-4d57-8816-5f8d3762a411
Recommended Job Skill: Material Handling
Average Estimate Salary for a General Laborer: $29,401 to $40,482
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
Job Description...
Job Title: General Laborer
Reports To: Team Lead
FLSA Status: Non-exempt
Department:
Division:
Summary: Performs general labor duties as assigned by management
Duties and Responsibilities include the following. Other duties may be assigned.
1. Responsible for running production and following safety rules / procedures*
2. Able to keep up with the flow of production and minimize downtime
3. Willingness to use band saws, rip saws, baler, and plussing machine*
4. Responsible for building boxes with use of tape gun and staple gun*
5. Willingness to help with inventory at the end of the month
6. Responsible for area safety and housekeeping
7. Committed to continuous process improvement and to produce safe, quality products that meet specifications and our responsibility to our customers
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Minimum of a high school diploma or GED required. Previous experience in production environment is preferred. Valid driver’s license is also preferred.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with peers and management.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
• Essential Function
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, bend, twist, and lift up to 50 lbs in a continuous manner.
Job Type: Full-time
Pay: From $16.48 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Holt, MI 48842: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Are you interested in this job? Please apply from Salary.com
Job ID: 64dfc35c-521d-4d57-8816-5f8d3762a411
Recommended Job Skill: Material Handling
Average Estimate Salary for a General Laborer: $29,401 to $40,482
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
via Salary.com
schedule_type: Full-time
Job Description
Job Title: General Laborer...
Reports To: Team Lead
FLSA Status: Non-exempt
Department: Reno Production
Division: Reno Green Cell Foam
Summary: Performs general labor duties as assigned by management
Duties and Responsibilities include the following. Other duties may be assigned.
• Responsible for running production and following safety rules/procedures.
• Able to keep up with the flow of production and minimize downtime.
•
Job Description
Job Title: General Laborer...
Reports To: Team Lead
FLSA Status: Non-exempt
Department: Reno Production
Division: Reno Green Cell Foam
Summary: Performs general labor duties as assigned by management
Duties and Responsibilities include the following. Other duties may be assigned.
• Responsible for running production and following safety rules/procedures.
• Able to keep up with the flow of production and minimize downtime.
• Willingness to use band saws, rip saws, baler, and plussing machine.
• Responsible for building boxes with use of tape gun and staple gun.
• Willingness to help with inventory at the end of the month.
• Responsible for area safety and housekeeping.
Committed to continuous process improvement and to produce safe, quality products that meet specifications and our responsibility to our customers.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Minimum of a high school diploma or GED required. Previous experience in production environment is preferred. Valid driver’s license is also preferred.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with peers and management.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Requirements:
• Be on your feet for 10-12 hours
• Able to lift 50 pounds unassisted
• Able to stand, walk, bend, twist and lift while performing repetitive tasks
• Ability to work in hot and cold environments
• Able to correctly wear PPE for entire shifts
• Able to react and respond quickly to noises, smells, visual hazards, and alerts
KTM Industries, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.
Job Type: Full-time
Pay: $20.60 - $22.60 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
Schedule:
• 10 hour shift
• Day shift
Ability to commute/relocate:
• Reno, NV 89506: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location Show more details...
Job Title: General Laborer...
Reports To: Team Lead
FLSA Status: Non-exempt
Department: Reno Production
Division: Reno Green Cell Foam
Summary: Performs general labor duties as assigned by management
Duties and Responsibilities include the following. Other duties may be assigned.
• Responsible for running production and following safety rules/procedures.
• Able to keep up with the flow of production and minimize downtime.
• Willingness to use band saws, rip saws, baler, and plussing machine.
• Responsible for building boxes with use of tape gun and staple gun.
• Willingness to help with inventory at the end of the month.
• Responsible for area safety and housekeeping.
Committed to continuous process improvement and to produce safe, quality products that meet specifications and our responsibility to our customers.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Minimum of a high school diploma or GED required. Previous experience in production environment is preferred. Valid driver’s license is also preferred.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with peers and management.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Requirements:
• Be on your feet for 10-12 hours
• Able to lift 50 pounds unassisted
• Able to stand, walk, bend, twist and lift while performing repetitive tasks
• Ability to work in hot and cold environments
• Able to correctly wear PPE for entire shifts
• Able to react and respond quickly to noises, smells, visual hazards, and alerts
KTM Industries, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.
Job Type: Full-time
Pay: $20.60 - $22.60 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
Schedule:
• 10 hour shift
• Day shift
Ability to commute/relocate:
• Reno, NV 89506: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location Show more details...
via Salary.com
schedule_type: Full-time
About TemperPack
KTM, a division of TemperPack Technologies Inc. is a rapidly growing company based in Holt, Michigan. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging... materials conventionally used in the cold chain such
About TemperPack
KTM, a division of TemperPack Technologies Inc. is a rapidly growing company based in Holt, Michigan. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging... materials conventionally used in the cold chain such as Styrofoam coolers. Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using.
Job Title: Maintenance Technician
Supervisor’s Title: Maintenance Supervisor
Department: Manufacturing
Location: Holt, Michigan
Job Description:
As a Maintenance Technician, you will participate in the full lifecycle of novel and innovative manufacturing equipment from design through maintenance and continuous improvement. Your role will include: collaboration with Controls, Process and Mechanical Engineers, designing electrical and controls systems, designing HMIs, programming basic ladder logic, troubleshooting and debugging low to medium voltage electrical systems up to 600 V and 2000 A, determining electrical component specifications, designing and building electrical panels, creating electrical schematics, analyzing prints, and operating machinery at a high level of proficiency. At all times, you will provide safety leadership by observing and adhering to safety regulations throughput all project phases.
Essential Job Functions:
• Design controls, electrical and automation systems, to include: integrating subsystems, choice of electrical components, programming, and component layout.
• Troubleshooting performance issues working with machine operators and engineers by listening, checking speed, tracking belts, etc.
• Perform on-site installation, startup & commissioning, and validation of new machines.
• Build and manage supplier relationships and component sourcing.
• Troubleshoot and reprogram or re-wire existing electrical, pneumatic and hydraulic systems perform field wiring when necessary.
• Assist the design, fabrication, and manufacturing teams to take innovative designs from conception to commercialization.
• Other duties as assigned.
Experience:
• 5 years technician experience in the manufacturing or industrial automation industries
• 5 years of Controls /PLC troubleshooting & programming experience
Education and Certifications:
• High School degree or GED required
• Technical or vocation school preferred.
Knowledge, Skills and Abilities:
• Industrial experience with PLCs, HMI, and Drives on the Allen Bradley, Mitsubishi and Schneider platforms
• Licensed Master Electrician
• Ability to develop, write, and troubleshoot code/ladder logic
• Demonstrated experience with low and medium-voltage systems and industrial automated manufacturing equipment
• Utilize CAD software to design and maintain control system drawings
• Ability to develop and write technical documentation and procedures in a clear and presentable manner
• Wide knowledge of standard pneumatic, electrical and mechanical solutions
• Knowledge of lock-out/tag-out procedures
• Prior exposure to and knowledge of GFSI preferred or GMP standards
• Ability to work rotating shifts.
• Knowledge and high-level efficiency of hand tools, power tools, drill press, grinders, etc.
• Knowledge of safe working practices with rotating and high voltage machinery.
• Knowledge of OSHA requirements including lock-out/tag-out, confined spaces, SDS, etc.
• Ability to identify and measure critical tolerances or dimensions.
Job/Skills/Experience Requirements
• Familiarity, understanding, and experience with facets of design, installation, startup, operation, maintenance, and troubleshooting of process equipment and systems common to industrial and manufacturing facilities.
• Expertise and knowledge working with pumps, chains, hydraulics, pneumatics, motors, gear reducers, couplings, belt-drives, bearings, seals, etc.
• Knowledge of stock key parts, lubrication, calibration, tensioning, welding, fitting, rigging, or equivalent.
• Ability to analyze, troubleshoot, take measurement, compile and interpret data across a wide array of mechanical, electrical and hydraulic systems and equipment (temperature, vibrations, speeds, etc.).
• Ability to take ownership of a project; to design and implement novel initiatives pertaining to industrial maintenance and to maximize results in a safe and timely manner.
• Determine work procedures to assemble, dismantle and overhaul machinery and equipment using hand and power tools.
• Ability to investigate equipment issues and failure modes as a team and to identify corrective actions
• Ability to implement and enforce all safety policies and procedures to comply with regulatory requirements.
• Ability to analyze and understand technical and engineering drawings, schematics, prints, bills of materials, part identification, work flow processes, and component specification sheets.
• Work with a wide variety of precision tools such as vernier calipers, micrometers, dial indicators, levels, gauge blocks and optical and laser alignment tooling.
• Ability to prioritize and self-direct decision-making.
Education and Certifications:
• HS diploma or GED required, Technical or Vocation School, preferred
Physical Requirements:
• Be on your feet for 8-12 hours
• Able to lift 40 pounds unassisted.
• Able to reach, bend, kneel and climb while performing repetitive tasks
• Ability to work in hot and cold environments
• Able to correctly wear PPE for entire shifts
• Able to react and respond quickly to noises, smells, visual hazards, and alerts
TemperPack provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.
Job Type: Full-time
Pay: $27.00 - $31.00 per hour
Education benefits:
• Tuition reimbursement
Experience level:
• 5 years
Schedule:
• Monday to Friday
• Weekend availability
Work Location: One location Show more details...
KTM, a division of TemperPack Technologies Inc. is a rapidly growing company based in Holt, Michigan. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging... materials conventionally used in the cold chain such as Styrofoam coolers. Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using.
Job Title: Maintenance Technician
Supervisor’s Title: Maintenance Supervisor
Department: Manufacturing
Location: Holt, Michigan
Job Description:
As a Maintenance Technician, you will participate in the full lifecycle of novel and innovative manufacturing equipment from design through maintenance and continuous improvement. Your role will include: collaboration with Controls, Process and Mechanical Engineers, designing electrical and controls systems, designing HMIs, programming basic ladder logic, troubleshooting and debugging low to medium voltage electrical systems up to 600 V and 2000 A, determining electrical component specifications, designing and building electrical panels, creating electrical schematics, analyzing prints, and operating machinery at a high level of proficiency. At all times, you will provide safety leadership by observing and adhering to safety regulations throughput all project phases.
Essential Job Functions:
• Design controls, electrical and automation systems, to include: integrating subsystems, choice of electrical components, programming, and component layout.
• Troubleshooting performance issues working with machine operators and engineers by listening, checking speed, tracking belts, etc.
• Perform on-site installation, startup & commissioning, and validation of new machines.
• Build and manage supplier relationships and component sourcing.
• Troubleshoot and reprogram or re-wire existing electrical, pneumatic and hydraulic systems perform field wiring when necessary.
• Assist the design, fabrication, and manufacturing teams to take innovative designs from conception to commercialization.
• Other duties as assigned.
Experience:
• 5 years technician experience in the manufacturing or industrial automation industries
• 5 years of Controls /PLC troubleshooting & programming experience
Education and Certifications:
• High School degree or GED required
• Technical or vocation school preferred.
Knowledge, Skills and Abilities:
• Industrial experience with PLCs, HMI, and Drives on the Allen Bradley, Mitsubishi and Schneider platforms
• Licensed Master Electrician
• Ability to develop, write, and troubleshoot code/ladder logic
• Demonstrated experience with low and medium-voltage systems and industrial automated manufacturing equipment
• Utilize CAD software to design and maintain control system drawings
• Ability to develop and write technical documentation and procedures in a clear and presentable manner
• Wide knowledge of standard pneumatic, electrical and mechanical solutions
• Knowledge of lock-out/tag-out procedures
• Prior exposure to and knowledge of GFSI preferred or GMP standards
• Ability to work rotating shifts.
• Knowledge and high-level efficiency of hand tools, power tools, drill press, grinders, etc.
• Knowledge of safe working practices with rotating and high voltage machinery.
• Knowledge of OSHA requirements including lock-out/tag-out, confined spaces, SDS, etc.
• Ability to identify and measure critical tolerances or dimensions.
Job/Skills/Experience Requirements
• Familiarity, understanding, and experience with facets of design, installation, startup, operation, maintenance, and troubleshooting of process equipment and systems common to industrial and manufacturing facilities.
• Expertise and knowledge working with pumps, chains, hydraulics, pneumatics, motors, gear reducers, couplings, belt-drives, bearings, seals, etc.
• Knowledge of stock key parts, lubrication, calibration, tensioning, welding, fitting, rigging, or equivalent.
• Ability to analyze, troubleshoot, take measurement, compile and interpret data across a wide array of mechanical, electrical and hydraulic systems and equipment (temperature, vibrations, speeds, etc.).
• Ability to take ownership of a project; to design and implement novel initiatives pertaining to industrial maintenance and to maximize results in a safe and timely manner.
• Determine work procedures to assemble, dismantle and overhaul machinery and equipment using hand and power tools.
• Ability to investigate equipment issues and failure modes as a team and to identify corrective actions
• Ability to implement and enforce all safety policies and procedures to comply with regulatory requirements.
• Ability to analyze and understand technical and engineering drawings, schematics, prints, bills of materials, part identification, work flow processes, and component specification sheets.
• Work with a wide variety of precision tools such as vernier calipers, micrometers, dial indicators, levels, gauge blocks and optical and laser alignment tooling.
• Ability to prioritize and self-direct decision-making.
Education and Certifications:
• HS diploma or GED required, Technical or Vocation School, preferred
Physical Requirements:
• Be on your feet for 8-12 hours
• Able to lift 40 pounds unassisted.
• Able to reach, bend, kneel and climb while performing repetitive tasks
• Ability to work in hot and cold environments
• Able to correctly wear PPE for entire shifts
• Able to react and respond quickly to noises, smells, visual hazards, and alerts
TemperPack provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.
Job Type: Full-time
Pay: $27.00 - $31.00 per hour
Education benefits:
• Tuition reimbursement
Experience level:
• 5 years
Schedule:
• Monday to Friday
• Weekend availability
Work Location: One location Show more details...
via LinkedIn
posted_at: 16 days agoschedule_type: Full-time
Overview
SUMMARY...
Under general supervision, the Dealer Services Representative (DSR) is responsible for assisting dealers with all technical and selected parts questions through the dealer only 800 phone line.
Provides dealer technical support and parts support to the Company’s dealer network. Ensures that appropriate resources are utilized to provide the highest level of dealer/customer technical service and parts support.
Essential Duties
Overview
SUMMARY...
Under general supervision, the Dealer Services Representative (DSR) is responsible for assisting dealers with all technical and selected parts questions through the dealer only 800 phone line.
Provides dealer technical support and parts support to the Company’s dealer network. Ensures that appropriate resources are utilized to provide the highest level of dealer/customer technical service and parts support.
Essential Duties And Responsibilities
• Provides the highest level of technical dealer support and retail customer support via phone line and other communication channels.
• Provides parts support to dealers concerning warranty, RMA’s and product fitment. Includes gathering information, going through the review process, and making a determination regarding plan of action for each situation.
• Enters all calls and related information into the Call Center system.
• Travels to dealerships when necessary, for troubleshooting, technical assistance and customer service activities. May involve light mechanical work, as needed.
• Coordinate’s dealer visits with Field Support Representatives, as needed.
• Potentially travels to assigned events/activities and provides general assistance as needed. Examples may include Dealer Show’s, KJSXC, amateur events, Ride Orange events, etc.
• Attends new product training and/or customer service meetings.
• Evaluates warranty claims for all product concerns including motorcycle and parts; makes sound decisions on warranty requests based on judgment and/or related warranty criteria.
• Provides assistance to other departments as required.
• Maintains work areas and tools in a clean, appropriate, and professional manner.
• Performs other duties as assigned.
Benefits
KTM North America, Inc. has an AMAZING work environment. Here are some of the benefits that await you.
• 12 paid holidays plus 2 personal holidays (work anniversary and birthday) per year
• Personal time off (PTO) allowance starts at 15 days per year and increases with length of service.
• Volunteer time of up to 40 hours paid per year
• 401K program including employer matching at 50% up to 6%.
• Medical, dental and vision coverage
• Employees enrolled in health plans can receive discounts on medical payroll deductions as follows: 10% discount for non-tobacco use 10% discount for completion of an annual physical exam
• Wellness programs including gym membership support and access to fitness classes
• Access to exceptional supplemental insurance programs at discounted rates.
• Tuition reimbursement program
• 20% discount on KTM Group products Show more details...
SUMMARY...
Under general supervision, the Dealer Services Representative (DSR) is responsible for assisting dealers with all technical and selected parts questions through the dealer only 800 phone line.
Provides dealer technical support and parts support to the Company’s dealer network. Ensures that appropriate resources are utilized to provide the highest level of dealer/customer technical service and parts support.
Essential Duties And Responsibilities
• Provides the highest level of technical dealer support and retail customer support via phone line and other communication channels.
• Provides parts support to dealers concerning warranty, RMA’s and product fitment. Includes gathering information, going through the review process, and making a determination regarding plan of action for each situation.
• Enters all calls and related information into the Call Center system.
• Travels to dealerships when necessary, for troubleshooting, technical assistance and customer service activities. May involve light mechanical work, as needed.
• Coordinate’s dealer visits with Field Support Representatives, as needed.
• Potentially travels to assigned events/activities and provides general assistance as needed. Examples may include Dealer Show’s, KJSXC, amateur events, Ride Orange events, etc.
• Attends new product training and/or customer service meetings.
• Evaluates warranty claims for all product concerns including motorcycle and parts; makes sound decisions on warranty requests based on judgment and/or related warranty criteria.
• Provides assistance to other departments as required.
• Maintains work areas and tools in a clean, appropriate, and professional manner.
• Performs other duties as assigned.
Benefits
KTM North America, Inc. has an AMAZING work environment. Here are some of the benefits that await you.
• 12 paid holidays plus 2 personal holidays (work anniversary and birthday) per year
• Personal time off (PTO) allowance starts at 15 days per year and increases with length of service.
• Volunteer time of up to 40 hours paid per year
• 401K program including employer matching at 50% up to 6%.
• Medical, dental and vision coverage
• Employees enrolled in health plans can receive discounts on medical payroll deductions as follows: 10% discount for non-tobacco use 10% discount for completion of an annual physical exam
• Wellness programs including gym membership support and access to fitness classes
• Access to exceptional supplemental insurance programs at discounted rates.
• Tuition reimbursement program
• 20% discount on KTM Group products Show more details...
via Indeed
posted_at: 6 days agoschedule_type: Full-timesalary: 22–32 an hour
KTM Truck Services, Inc. is a medium to heavy duty truck repair shop that has been in business for over 20 years. KTM Truck Services, Inc. is located in Marine, Illinois, and is owned/operated by a mechanic with over 38 years of experience.
KTM Truck Services, Inc...
3127 State Route 4
Marine, Il 62061
PHONE: 618-887-4904 EMAIL: ktmtruck@sbcglobal.net
We encourage those of all experience levels to apply, including new graduates. Hiring for multiple
KTM Truck Services, Inc. is a medium to heavy duty truck repair shop that has been in business for over 20 years. KTM Truck Services, Inc. is located in Marine, Illinois, and is owned/operated by a mechanic with over 38 years of experience.
KTM Truck Services, Inc...
3127 State Route 4
Marine, Il 62061
PHONE: 618-887-4904 EMAIL: ktmtruck@sbcglobal.net
We encourage those of all experience levels to apply, including new graduates. Hiring for multiple positions.
Hourly Pay: $22-$32 per hour, based on experience and certifications.
Responsibilities
• Work full-time Monday through Friday during the day
• Repair and perform maintenance accurately and safely on medium to heavy duty trucks
• Ensure repair orders are updated daily, accurately, and completely
• Effectively communicate status of repairs to supervisor
• Arrive to work and complete necessary work on-time
• Perform DOT inspections
Benefits
• Year-round full-time work during the day with weekends off (i.e., NO night shift, NO weekends)
• Mentorship from a mechanic with over 38 years of experience
• Company paid uniforms
• Paid time off
Qualifications
• Possesses a valid driver’s license with willingness to obtain a CDL
• Willing to obtain ASE certifications (will pay extra per hour for certified mechanics)
• Possesses own toolbox/tool set
• Strong work ethic with a positive attitude
• Ability to follow precise instructions in a timely manner
• Basic understanding of engines and repair tools/equipment
Job Type: Full-time
Pay: $22.00 - $32.00 per hour
Benefits:
• Paid time off
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Marine, IL 62061: Reliably commute or planning to relocate before starting work (Required)
Education:
• High school or equivalent (Preferred)
Language:
• English (Required)
License/Certification:
• Driver's License (Required)
Work Location: In person Show more details...
KTM Truck Services, Inc...
3127 State Route 4
Marine, Il 62061
PHONE: 618-887-4904 EMAIL: ktmtruck@sbcglobal.net
We encourage those of all experience levels to apply, including new graduates. Hiring for multiple positions.
Hourly Pay: $22-$32 per hour, based on experience and certifications.
Responsibilities
• Work full-time Monday through Friday during the day
• Repair and perform maintenance accurately and safely on medium to heavy duty trucks
• Ensure repair orders are updated daily, accurately, and completely
• Effectively communicate status of repairs to supervisor
• Arrive to work and complete necessary work on-time
• Perform DOT inspections
Benefits
• Year-round full-time work during the day with weekends off (i.e., NO night shift, NO weekends)
• Mentorship from a mechanic with over 38 years of experience
• Company paid uniforms
• Paid time off
Qualifications
• Possesses a valid driver’s license with willingness to obtain a CDL
• Willing to obtain ASE certifications (will pay extra per hour for certified mechanics)
• Possesses own toolbox/tool set
• Strong work ethic with a positive attitude
• Ability to follow precise instructions in a timely manner
• Basic understanding of engines and repair tools/equipment
Job Type: Full-time
Pay: $22.00 - $32.00 per hour
Benefits:
• Paid time off
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Marine, IL 62061: Reliably commute or planning to relocate before starting work (Required)
Education:
• High school or equivalent (Preferred)
Language:
• English (Required)
License/Certification:
• Driver's License (Required)
Work Location: In person Show more details...
via Salary.com
schedule_type: Full-time
Job Details
Job Location: Murrieta - Murrieta, CA...
Salary Range: $25.00 - $35.00
Description
SUMMARY
Under general supervision, the Customer Service Rep (CSR) answers customer and dealer calls logs information to facilitate resolution through to closure, ensures that appropriate resources are utilized to provide a positive customer experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Monitors all incoming customer service request issues.
•
Job Details
Job Location: Murrieta - Murrieta, CA...
Salary Range: $25.00 - $35.00
Description
SUMMARY
Under general supervision, the Customer Service Rep (CSR) answers customer and dealer calls logs information to facilitate resolution through to closure, ensures that appropriate resources are utilized to provide a positive customer experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Monitors all incoming customer service request issues.
• Tracks dealer responses and previous actions regarding service concerns.
• Works closely with technical service staff, warranty staff, sales department and others as needed to obtain all relevant information regarding customer service and satisfaction.
• Documents and logs all customer service and satisfaction issues.
• Completes all available product training to technically support the KTM/Husqvarna/GASGAS/WP product line as needed by the dealer and rider.
• Provides the highest level of technical, dealer and rider support via tech line.
• Works with Customer Service Index Administrator with survey concerns.
• Evaluates warranty claims and concerns and makes sound decisions on warranty requests.
• Performs other duties as assigned.
Qualifications
EXPERIENCE REQUIREMENTS: Requires a minimum of two (2) years of experience in the motorcycle industry. Requires proficiency in Microsoft Office Suite. Generally, requires a minimum of two (2) years of experience in Customer Service or Call Center. Prior mechanical/technical experience strongly preferred.
EDUCATION REQUIREMENTS: High school diploma required.
OTHER SKILLS AND ABILITIES:
• * Superior customer service and follow through skills
• Excellent verbal and written communication skills
• Attention to detail
• Ability to multi-task in a fast-paced, deadline driven and constantly changing environment
• Flexibility to switch gears with little notice
• Excellent organization skills
• Ability to prioritize workload, meet deadlines and understand when to escalate potential issues
• Basic math skills
• Must be internal and external customer focused
• Strong interpersonal skills with the ability to use tact and diplomacy; must be team player
• Analytical abilities
• Must be self-motivated with ability to use own initiative
SUPERVISORY RESPONSIBILITIES: None
CONTACTS:
Internal: Parts Dept., Sales and Marketing
External: Dealers, Customers parents and kids at Amateur events.
JUDGEMENT/REASONING ABILITY: Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.
PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms.
Ability to lift up to 35 pounds
<5% daily
Able to sit at a desk and use/view computer
90% daily
Able to hear and speak into a telephone
80% daily
Able to stand, bend, stoop, twist
20% daily
WORK ENVIRONMENT: The noise in the work environment is usually moderate. Other factors are:
• Ability to travel if needed. Travel is minimal in this position.
• Hectic, fast-paced with multi-level distractions
• Professional, yet casual office work environment
• Ability to work extended hours as required
Required Pre-Hire Screenings:
Criminal - Felony and Misdemeanor 7 Years
National Criminal Data Base 7 Years Social Security Verification
Driving Record NDOT Drug Screen Show more details...
Job Location: Murrieta - Murrieta, CA...
Salary Range: $25.00 - $35.00
Description
SUMMARY
Under general supervision, the Customer Service Rep (CSR) answers customer and dealer calls logs information to facilitate resolution through to closure, ensures that appropriate resources are utilized to provide a positive customer experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Monitors all incoming customer service request issues.
• Tracks dealer responses and previous actions regarding service concerns.
• Works closely with technical service staff, warranty staff, sales department and others as needed to obtain all relevant information regarding customer service and satisfaction.
• Documents and logs all customer service and satisfaction issues.
• Completes all available product training to technically support the KTM/Husqvarna/GASGAS/WP product line as needed by the dealer and rider.
• Provides the highest level of technical, dealer and rider support via tech line.
• Works with Customer Service Index Administrator with survey concerns.
• Evaluates warranty claims and concerns and makes sound decisions on warranty requests.
• Performs other duties as assigned.
Qualifications
EXPERIENCE REQUIREMENTS: Requires a minimum of two (2) years of experience in the motorcycle industry. Requires proficiency in Microsoft Office Suite. Generally, requires a minimum of two (2) years of experience in Customer Service or Call Center. Prior mechanical/technical experience strongly preferred.
EDUCATION REQUIREMENTS: High school diploma required.
OTHER SKILLS AND ABILITIES:
• * Superior customer service and follow through skills
• Excellent verbal and written communication skills
• Attention to detail
• Ability to multi-task in a fast-paced, deadline driven and constantly changing environment
• Flexibility to switch gears with little notice
• Excellent organization skills
• Ability to prioritize workload, meet deadlines and understand when to escalate potential issues
• Basic math skills
• Must be internal and external customer focused
• Strong interpersonal skills with the ability to use tact and diplomacy; must be team player
• Analytical abilities
• Must be self-motivated with ability to use own initiative
SUPERVISORY RESPONSIBILITIES: None
CONTACTS:
Internal: Parts Dept., Sales and Marketing
External: Dealers, Customers parents and kids at Amateur events.
JUDGEMENT/REASONING ABILITY: Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.
PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms.
Ability to lift up to 35 pounds
<5% daily
Able to sit at a desk and use/view computer
90% daily
Able to hear and speak into a telephone
80% daily
Able to stand, bend, stoop, twist
20% daily
WORK ENVIRONMENT: The noise in the work environment is usually moderate. Other factors are:
• Ability to travel if needed. Travel is minimal in this position.
• Hectic, fast-paced with multi-level distractions
• Professional, yet casual office work environment
• Ability to work extended hours as required
Required Pre-Hire Screenings:
Criminal - Felony and Misdemeanor 7 Years
National Criminal Data Base 7 Years Social Security Verification
Driving Record NDOT Drug Screen Show more details...
via Indeed
schedule_type: Full-time
General Laborer must be able to lift 50 lbs. $17.50 per hour starting wage. 40+ hours per week M-F. Days. 401K, Vacation Days, Paid Holidays Apply in person Ktm Ltd. 578 Graf Rd. Graf, IA 52039. Or Call 563-599-3231.'
'
Work Remotely...
• No
Job Types: Full-time, Part-time
Pay: From $17.50 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Vision insurance
Schedule:
• Day shift
• Monday to Friday
•
General Laborer must be able to lift 50 lbs. $17.50 per hour starting wage. 40+ hours per week M-F. Days. 401K, Vacation Days, Paid Holidays Apply in person Ktm Ltd. 578 Graf Rd. Graf, IA 52039. Or Call 563-599-3231.'
'
Work Remotely...
• No
Job Types: Full-time, Part-time
Pay: From $17.50 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Vision insurance
Schedule:
• Day shift
• Monday to Friday
• Overtime
Education:
• High school or equivalent (Preferred)
Work Location: In person Show more details...
'
Work Remotely...
• No
Job Types: Full-time, Part-time
Pay: From $17.50 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Vision insurance
Schedule:
• Day shift
• Monday to Friday
• Overtime
Education:
• High school or equivalent (Preferred)
Work Location: In person Show more details...
via Salary.com
schedule_type: Full-time
Job Details
Job Location: Amherst OH - Amherst, OH...
Salary Range: Undisclosed
Description
SUMMARY
Under general supervision, the Logistics Specialist plans, directs, and maintains economical and efficient transportation services of motorcycles, bicycles, and parts throughout North America.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Jointly manages international and domestic logistics processes in the shipment of motorcycles, bicycles, and parts.
Job Details
Job Location: Amherst OH - Amherst, OH...
Salary Range: Undisclosed
Description
SUMMARY
Under general supervision, the Logistics Specialist plans, directs, and maintains economical and efficient transportation services of motorcycles, bicycles, and parts throughout North America.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Jointly manages international and domestic logistics processes in the shipment of motorcycles, bicycles, and parts. Includes, but is not limited to, the following:
International:
• Schedules and creates documents for international land, sea, and air shipments in and out of the US
• Works with customs on incoming and outgoing shipments
• Conducts activities related to customer clearance and delivery
• Maintains harmonized tariff codes and duty management
• Supports international import/export process
• Audits entry documentation and performs filing and the maintenance of in-house US customs records keeping and assists with Other Government Agencies (OGA), Department of Transportation (DOT), and Environmental Protection Agency (EPA) documents
• Prepares shipping documents along with customs related documentation
• Investigates and resolves shipping issues
• Audits import/export freight bills
Domestic:
• Schedules and creates documents for domestic shipments
• Coordinates warehousing and transportation
• Improves material flow by coordinating activities between HQ, outside agencies, vendors, partners, and suppliers
• Investigates and resolves shipping issues
• Audits freight bills
• Collaborates with import/export related vendors. Includes, but is not limited to, the following:
• Interfaces with customers, brokers, international offices, carriers, etc. Contacts trucking companies to secure space and containers
• Communicates with vendors to enable efficient and cost-effective exportation of product
• Works with 3PL to manage incoming and outgoing shipments along with any special projects
• Approves and processes freight claims
• Conducts logistics reporting and analysis, compiles findings, and makes recommendations to management and other parties as required. Includes, but is not limited, to the following:
• Performs other duties as assigned.
Qualifications
EXPERIENCE REQUIREMENTS: Generally, requires a minimum of five (5) years of progressively responsible experience in logistics related role; experience with both domestic and international logistics strongly preferred. Required proficiency in Microsoft Office Suite. SAP experience a plus.
EDUCATION REQUIREMENTS: Bachelor’s Degree or equivalent experience in related field required
OTHER SKILLS AND ABILITIES: Generally, requires the ability to demonstrate the following:
• High degree of tact and professionalism in interpersonal communications and teamwork with internal and/or external customers.
• Clearly and concisely communicate to customers both in-person and remotely via phone, email, etc.
• Excellent customer service and follow-through skills.
• High level of work ethic, productivity, efficiency, and attendance.
• Adhere to all Company policies/procedures, safety regulations, local/state/federal employment laws.
• High level of organization and attention to detail.
• Ability to work with colleagues from several different nationalities and native languages.
• Multi-task in a fast-paced, deadline driven and constantly changing environment.
• Prioritize workload, meet deadlines, and understand when to escalate potential issues.
• Analytical abilities to help solve often complex technical challenges.
• Self-motivated with ability to use own initiative.
SUPERVISORY RESPONSIBILITIES: None
CONTACTS:
Internal: Sales, Operations, Racing Team
External: UPS, FedEx, Logistics Partners, Federal Agencies (Customs Borders Protection)
JUDGEMENT/REASONING ABILITY: Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.
PHYSICAL DEMANDS:
The following physical demands are generally representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to see, talk, hear, and speak; sit, stand and walk; use manual dexterity in hands and fingers; reach with hands and arms; kneel, bend and stoop; and:
Ability to lift, move, carry up to 50 pounds
<5% daily
Able to sit at a desk and use/view computer
90% daily
Able to talk, hear and speak into a telephone
60% daily
Able to stand, walk, bend, stoop, twist, squat
20% daily
WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
• Noise in the work environment is generally considered low to moderate
• Fast-paced environment with multi-level distractions
• Professional, yet casual office work environment
• Ability to work extended hours as required
• Ability to travel if needed; travel is minimal up to approximately 25% in this position.
REQUIRED PREHIRE SCREENINGS:
• Criminal - Felony and Misdemeanor 7 Years
• National Criminal Data Base 7 Years
• Social Security Verification
• Driving Record
• NDOT Drug Screen Show more details...
Job Location: Amherst OH - Amherst, OH...
Salary Range: Undisclosed
Description
SUMMARY
Under general supervision, the Logistics Specialist plans, directs, and maintains economical and efficient transportation services of motorcycles, bicycles, and parts throughout North America.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Jointly manages international and domestic logistics processes in the shipment of motorcycles, bicycles, and parts. Includes, but is not limited to, the following:
International:
• Schedules and creates documents for international land, sea, and air shipments in and out of the US
• Works with customs on incoming and outgoing shipments
• Conducts activities related to customer clearance and delivery
• Maintains harmonized tariff codes and duty management
• Supports international import/export process
• Audits entry documentation and performs filing and the maintenance of in-house US customs records keeping and assists with Other Government Agencies (OGA), Department of Transportation (DOT), and Environmental Protection Agency (EPA) documents
• Prepares shipping documents along with customs related documentation
• Investigates and resolves shipping issues
• Audits import/export freight bills
Domestic:
• Schedules and creates documents for domestic shipments
• Coordinates warehousing and transportation
• Improves material flow by coordinating activities between HQ, outside agencies, vendors, partners, and suppliers
• Investigates and resolves shipping issues
• Audits freight bills
• Collaborates with import/export related vendors. Includes, but is not limited to, the following:
• Interfaces with customers, brokers, international offices, carriers, etc. Contacts trucking companies to secure space and containers
• Communicates with vendors to enable efficient and cost-effective exportation of product
• Works with 3PL to manage incoming and outgoing shipments along with any special projects
• Approves and processes freight claims
• Conducts logistics reporting and analysis, compiles findings, and makes recommendations to management and other parties as required. Includes, but is not limited, to the following:
• Performs other duties as assigned.
Qualifications
EXPERIENCE REQUIREMENTS: Generally, requires a minimum of five (5) years of progressively responsible experience in logistics related role; experience with both domestic and international logistics strongly preferred. Required proficiency in Microsoft Office Suite. SAP experience a plus.
EDUCATION REQUIREMENTS: Bachelor’s Degree or equivalent experience in related field required
OTHER SKILLS AND ABILITIES: Generally, requires the ability to demonstrate the following:
• High degree of tact and professionalism in interpersonal communications and teamwork with internal and/or external customers.
• Clearly and concisely communicate to customers both in-person and remotely via phone, email, etc.
• Excellent customer service and follow-through skills.
• High level of work ethic, productivity, efficiency, and attendance.
• Adhere to all Company policies/procedures, safety regulations, local/state/federal employment laws.
• High level of organization and attention to detail.
• Ability to work with colleagues from several different nationalities and native languages.
• Multi-task in a fast-paced, deadline driven and constantly changing environment.
• Prioritize workload, meet deadlines, and understand when to escalate potential issues.
• Analytical abilities to help solve often complex technical challenges.
• Self-motivated with ability to use own initiative.
SUPERVISORY RESPONSIBILITIES: None
CONTACTS:
Internal: Sales, Operations, Racing Team
External: UPS, FedEx, Logistics Partners, Federal Agencies (Customs Borders Protection)
JUDGEMENT/REASONING ABILITY: Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.
PHYSICAL DEMANDS:
The following physical demands are generally representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to see, talk, hear, and speak; sit, stand and walk; use manual dexterity in hands and fingers; reach with hands and arms; kneel, bend and stoop; and:
Ability to lift, move, carry up to 50 pounds
<5% daily
Able to sit at a desk and use/view computer
90% daily
Able to talk, hear and speak into a telephone
60% daily
Able to stand, walk, bend, stoop, twist, squat
20% daily
WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
• Noise in the work environment is generally considered low to moderate
• Fast-paced environment with multi-level distractions
• Professional, yet casual office work environment
• Ability to work extended hours as required
• Ability to travel if needed; travel is minimal up to approximately 25% in this position.
REQUIRED PREHIRE SCREENINGS:
• Criminal - Felony and Misdemeanor 7 Years
• National Criminal Data Base 7 Years
• Social Security Verification
• Driving Record
• NDOT Drug Screen Show more details...
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