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Related Questions
Does Lazada offer free shipping?
Answer: Yes, Lazada offers free shipping for certain orders. You can check the estimated delivery time and the shipping fees for your order on the checkout page. If you are eligible for free shipping, the applicable discount will be applied to your order. You can also check Lazada’s website for ongoing promotions and discounts that offer free shipping.
What payment methods are available on Lazada?
Answer: Lazada accepts payments through various methods such as credit cards, debit cards, bank transfers, bank payments, and cash on delivery. You can also use Lazada Wallet to make payments. For certain countries, Lazada also accepts payments through PayPal, ShopeePay and other local payment providers. All payments are processed through secure payment gateways to ensure the safety of your information.
How do I make a purchase on Lazada?
Answer: Making a purchase on Lazada is easy and secure. You can browse through the product categories or use the search bar to find the item you would like to buy. Once you have found the item, you can choose from the available payment methods and proceed to checkout. You can make payments using credit cards, debit cards, bank transfers, bank payments, or cash on delivery. You will be able to track your order and view your order history in the “My Orders” section.
Is Lazada safe?
Answer: Lazada takes the safety and security of customers very seriously and has implemented various measures to ensure a safe shopping experience. The platform uses secure encryption technology to protect your personal information and all payments are made through secure payment gateways. In addition, Lazada has a dedicated customer support team that is available to answer any queries or concerns you may have.
Does Lazada ship internationally?
Answer: Yes, Lazada ships to various countries in Asia, such as Malaysia, Singapore, Thailand, Vietnam, Indonesia and the Philippines. Depending on the country, you may be able to make payments through local payment providers such as PayPal, ShopeePay and more. You can also check the estimated delivery time and the shipping fees for your order on the checkout page.
What is Lazada’s return policy?
Answer: Lazada offers a 14-day return policy for most items. You can request a return by logging into your account and selecting the item you would like to return. You can then select the reason for your return and provide additional details. Once your return request is approved, you can return the item to the courier and receive a refund. Refunds are usually processed within 3-5 business days.
How do I track my order on Lazada?
Answer: You can track your order on Lazada by logging into your account and going to “My Orders”. Here, you can view your order history and the status of your current order. You can also view your order details such as the estimated delivery date, the courier and tracking number. You can use the tracking number to track the status of your order on the courier’s website.
What is Lazada?
Answer: Lazada is an online shopping platform offering a wide range of products across categories such as consumer electronics, fashion and accessories, health and beauty, home and living, toys and sports, and many more. The platform is available in Southeast Asia and Taiwan, with presence in countries such as Malaysia, Indonesia, Vietnam, the Philippines, Thailand and Singapore. Launched in 2012, Lazada is owned by Alibaba Group and is the leading online shopping destination for customers in the region. Through its vast selection of products, exceptional customer service and convenient payment options, Lazada has become the go-to shopping destination for millions of customers in Southeast Asia.
How do I contact Lazada?
Answer: You can contact Lazada in several ways. You can call their customer service hotline, email their customer support team, or contact them through their social media channels. You can also connect with them through their online chat service. They are available to answer any questions or concerns you may have regarding your order, payments, returns, and more.
How can I redeem a promo code on Lazada?
Answer: You can redeem a promo code on Lazada by entering the code in the “Promo Code” box on the checkout page. Once the code is entered, you can proceed to payment and the applicable discount will be applied to your order. You can also check Lazada’s website for ongoing promotions and discounts.
Popular Questions
Is there Lazada Singapore?
About. Founded in 2012, Lazada Group is Southeast Asia's leading eCommerce platform. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – we connect this vast and diverse region through our technology, logistics and payments capabilities.
Where is Lazada Singapore?
The Southeast Asia online marketplace, owned by Chinese e-commerce giant Alibaba, is the anchor tenant of the 11-storey building at 51 Bras Basah Road. In honour of the new tenant, the building was renamed Lazada One.
Can I buy from Lazada Singapore?
Lazada Singapore can deliver to all serviceable areas island wide. Please note that Lazada Singapore only deliver to locations within Singapore.
Can Lazada be trusted?
Overview. Lazada MY has a consumer rating of 1.49 stars from 92 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Lazada MY most frequently mention customer service, live chat and refund process problems. Lazada MY ranks 384th among Marketplace sites.
Can I order Lazada from USA to Philippines?
Please note that Lazada currently doesn't deliver outside of the Philippines.
Which is better Lazada or Shopee?
Lazada vs Shopee: Final Thoughts If you want to save more on your purchases (including shipping costs), Shopee is the better place to shop. If you prefer to have items delivered fast, then go with Lazada. We hope that this Lazada vs Shopee guide helps you decide which platform to use the next time you go shopping.
Does Lazada have monthly sale?
Sometimes called the Lazada Double-Digit Sale, it occurs once a month on a day with the same number as its month (September 9, for example, or 9.9).
How can I change Lazada Thai to English?
English-speaking customers simply have to click on the small icon on the upper right corner of the screen while on the Lazada website to change the language into English.
Is there Lazada in Thailand?
Lazada operates in six countries: Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines.
What is Lazada Thailand?
Lazada Thailand is an ecommerce company operating across Southeast Asia, offering a variety of product categories, including fashion, lifestyle, electronics and grocery brands.
How do I change the language on Lazada app?
Tap the 'Account' button on the bottom right corner; Tap the 'Gear' icon on the top right corner to open the 'Settings' page; Tap the 'Language' button to select and apply the preferred language option.
How can I get Lazada discounted price?
Simply log on to the Lazada app and collect free shipping vouchers, Lazada Wallet payment vouchers, and store vouchers for more discounts. You can also use 249 Grab rewards points to redeem a 10 percent off Lazada discount voucher.
What is the delivery time of lazada?
What are the lead times for Same Day Delivery? The Same Day Delivery option is available from Monday – Friday (except holidays) cut-off at 11AM. Orders placed by 11AM are guaranteed to be delivered on the same day.
Why is lazada delivery so slow?
Delays are unfortunately possible due to bad weather incidents, customs delays, etc. However, rest assured as we are making every effort possible to move the packed items and deliver within the promised date.
How do I order lazada delivery?
Receive Order. The order will appear under the To Pack tab in your Orders Management page. Check fulfillment type. ... Print documents. ... Pick items. ... Pack Order. ... Arrange Shipment. ... Hand Over the Package.
How do I become a lazada delivery partner?
Open the App and select “Philippines” as the country. Click the “Apply Here” button. Sign Up using your active mobile number, valid driver's license, and personal password. Fill up the rest of the application form completely.
How can I access my Lazada account?
Mobile App 1) Log in to your Lazada account and click on 'Manage My Account'. 2) To add or change your address, click on 'Address Book'; for other changes, click on 'Account Information'. 3) To edit your payment options, click on 'My Payment Options'.
How can I recover my Lazada account?
Click Forgot Password. Enter the email or cellphone number registered to your Lazada account. Slide to login for Security Verification. Choose a way to verify your identity. Click “Send Code”. ... Type in your new password and click “Submit”.
How can I get my Lazada account number?
Where can I view my Lazada Prepaid Mastercard account number? Log in to www.cimbclicks.com.my. Select My Accounts > Prepaid Card to view your Lazada Prepaid Mastercard account number.
How do I contact Lazada Lex PH?
Still Need Help? Click the Chat Now button to connect with CLEO, available 24/7, or get support from our Customer Care Specialists, available 24/7 (except on holidays). You can also contact us on our hotline at (02) 7795 8900, available daily, 8AM-8PM (except on holidays).