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How does Lazada work? Answer: Lazada works by providing customers with a platform to buy and sell products online. Customers can shop for a wide range of products, including electronics, fashion, beauty, home and living, groceries, and health and wellness. Customers can also take advantage of delivery services, customer service, payment solutions, and more. The platform also offers promotional discounts and loyalty programs to reward customers.
How do I contact Lazada customer service? Answer: Customers can contact Lazada customer service by calling their hotline at 028-888-8888 or sending an email to help@lazada.com.ph. Customers can also contact Lazada via the live chat feature on their website or mobile app. Alternatively, customers can also visit the Lazada FAQ page for more information.
Is there a Lazada app? Answer: Yes, there is a Lazada app available for both iOS and Android devices. The Lazada app allows customers to shop for a wide range of products and services, as well as manage their orders, track their deliveries, and access exclusive promotions. The app also allows customers to access their Lazada Wallet, which is the platform’s own digital wallet.
Where is Lazada based? Answer: Lazada is based in Singapore, with regional offices in Indonesia, Malaysia, Philippines, Thailand, and Vietnam. It is part of the global Alibaba Group, a multinational technology company that specializes in eCommerce, retail, internet, and technology services.
What is the return policy on Lazada? Answer: Lazada offers a 14-day return policy for all orders. Customers can return items that are unused and in their original packaging within 14 days of receiving the order. Customers can also return defective items within 7 days of receiving the order. Customers must ensure that they have the original invoice and any other accompanying documents when returning an item.
What is Lazada? Answer: Lazada is an online shopping and selling platform that operates in Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam. It has grown to become one of the leading eCommerce companies in Southeast Asia and is the most visited eCommerce platform in the region. As a one-stop shop, Lazada offers customers a wide range of products and services, including electronics, fashion, beauty, home and living, groceries, and health and wellness. It also provides a range of services, such as delivery, customer service, payment solutions, and more.
How do I pay for my order on Lazada? Answer: Customers can pay for their orders on Lazada using a variety of payment methods. These include credit or debit cards, online banking, cash on delivery, and e-wallets such as PayPal, GCash, Alipay, and GrabPay. Customers can also choose to pay using Lazada Wallet, which is the platform’s own digital wallet.
Is Lazada safe? Answer: Yes, Lazada is a safe and secure platform for online shopping. The platform is committed to providing customers with a safe and secure shopping experience. It has implemented a number of security measures, such as encryption, fraud protection, and secure payment processing. It also has a team of customer service representatives who are available to assist customers with any queries they may have.
How long does delivery take on Lazada? Answer: The delivery time for orders on Lazada will depend on the product and the delivery address. Generally, customers can expect their orders to be delivered within 2-5 business days after their order has been confirmed. Customers can also opt for same-day or next-day delivery for some orders.
Does Lazada offer discounts? Answer: Yes, Lazada offers customers a variety of discounts and promotions. Customers can take advantage of discounted prices on select items, promotional vouchers, and exclusive offers. Customers can also join the Lazada VIP program, which offers members exclusive discounts, early access to sales, and other rewards.
Popular Questions
Is there Lazada Singapore? About. Founded in 2012, Lazada Group is Southeast Asia's leading eCommerce platform. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – we connect this vast and diverse region through our technology, logistics and payments capabilities.
Where is Lazada Singapore? The Southeast Asia online marketplace, owned by Chinese e-commerce giant Alibaba, is the anchor tenant of the 11-storey building at 51 Bras Basah Road. In honour of the new tenant, the building was renamed Lazada One.
Can I buy from Lazada Singapore? Lazada Singapore can deliver to all serviceable areas island wide. Please note that Lazada Singapore only deliver to locations within Singapore.
Can Lazada be trusted? Overview. Lazada MY has a consumer rating of 1.49 stars from 92 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Lazada MY most frequently mention customer service, live chat and refund process problems. Lazada MY ranks 384th among Marketplace sites.
Can I order Lazada from USA to Philippines? Please note that Lazada currently doesn't deliver outside of the Philippines.
Which is better Lazada or Shopee? Lazada vs Shopee: Final Thoughts If you want to save more on your purchases (including shipping costs), Shopee is the better place to shop. If you prefer to have items delivered fast, then go with Lazada. We hope that this Lazada vs Shopee guide helps you decide which platform to use the next time you go shopping.
Does Lazada have monthly sale? Sometimes called the Lazada Double-Digit Sale, it occurs once a month on a day with the same number as its month (September 9, for example, or 9.9).
How can I change Lazada Thai to English? English-speaking customers simply have to click on the small icon on the upper right corner of the screen while on the Lazada website to change the language into English.
Is there Lazada in Thailand? Lazada operates in six countries: Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines.
What is Lazada Thailand? Lazada Thailand is an ecommerce company operating across Southeast Asia, offering a variety of product categories, including fashion, lifestyle, electronics and grocery brands.
How do I change the language on Lazada app? Tap the 'Account' button on the bottom right corner; Tap the 'Gear' icon on the top right corner to open the 'Settings' page; Tap the 'Language' button to select and apply the preferred language option.
How can I get Lazada discounted price? Simply log on to the Lazada app and collect free shipping vouchers, Lazada Wallet payment vouchers, and store vouchers for more discounts. You can also use 249 Grab rewards points to redeem a 10 percent off Lazada discount voucher.
What is the delivery time of lazada? What are the lead times for Same Day Delivery? The Same Day Delivery option is available from Monday – Friday (except holidays) cut-off at 11AM. Orders placed by 11AM are guaranteed to be delivered on the same day.
Why is lazada delivery so slow? Delays are unfortunately possible due to bad weather incidents, customs delays, etc. However, rest assured as we are making every effort possible to move the packed items and deliver within the promised date.
How do I order lazada delivery? Receive Order. The order will appear under the To Pack tab in your Orders Management page. Check fulfillment type. ... Print documents. ... Pick items. ... Pack Order. ... Arrange Shipment. ... Hand Over the Package.
How do I become a lazada delivery partner? Open the App and select “Philippines” as the country. Click the “Apply Here” button. Sign Up using your active mobile number, valid driver's license, and personal password. Fill up the rest of the application form completely.
How can I access my Lazada account? Mobile App 1) Log in to your Lazada account and click on 'Manage My Account'. 2) To add or change your address, click on 'Address Book'; for other changes, click on 'Account Information'. 3) To edit your payment options, click on 'My Payment Options'.
How can I recover my Lazada account? Click Forgot Password. Enter the email or cellphone number registered to your Lazada account. Slide to login for Security Verification. Choose a way to verify your identity. Click “Send Code”. ... Type in your new password and click “Submit”.
How can I get my Lazada account number? Where can I view my Lazada Prepaid Mastercard account number? Log in to www.cimbclicks.com.my. Select My Accounts > Prepaid Card to view your Lazada Prepaid Mastercard account number.
How do I contact Lazada Lex PH? Still Need Help? Click the Chat Now button to connect with CLEO, available 24/7, or get support from our Customer Care Specialists, available 24/7 (except on holidays). You can also contact us on our hotline at (02) 7795 8900, available daily, 8AM-8PM (except on holidays).