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Related Questions
What is LiveChat.com?
LiveChat.com is a cloud-based chat software application that enables organizations to communicate with their customers through live chat, email, and social media messaging.
Can LiveChat.com help with customer service and support?
Yes, LiveChat.com can help organizations provide customer service and support by allowing agents to respond to customer inquiries in real-time, improving customer satisfaction and loyalty.
Does LiveChat.com offer mobile support?
Yes, LiveChat.com is mobile-friendly and offers a fully functional mobile app for iOS and Android.
Is LiveChat.com easy to set up?
Yes, LiveChat.com is easy to set up with no technical knowledge or coding required. A step-by-step guide is provided, and technical support is available to assist with any issues.
What are the pricing plans for LiveChat.com?
LiveChat.com offers a variety of pricing plans starting from $19 per month per agent for the Starter plan, up to $50 per month per agent for the Business plan.
Can LiveChat.com integrate with other software applications?
Yes, LiveChat.com can integrate with other software applications such as Salesforce, HubSpot, Shopify, and WordPress.
Is LiveChat.com secure?
Yes, LiveChat.com is secure and provides SSL encryption of all data transmissions, ensuring confidentiality and privacy. Furthermore, LiveChat.com complies with GDPR regulations and offers privacy settings to protect user data.
What languages does LiveChat.com support?
LiveChat.com supports over 40 languages, including English, Spanish, French, German, Italian, Chinese, and many more.
What are the main features of LiveChat.com?
Some of LiveChat.com's main features include smart response suggestions, file sharing, canned responses, real-time website monitoring, chat transcripts, and customizable chat widgets.
Does LiveChat.com offer analytics and reporting?
Yes, LiveChat.com offers comprehensive analytics and reports, including chat volume, response times, customer satisfaction ratings, and more.
Popular Questions
How do I access HubSpot chat?
In your HubSpot account, navigate to Conversations > Inbox. In the left sidebar, click a chat conversation to open it.
Does HubSpot have team chat?
With live chat, team email, a Facebook Messenger integration, and an easy-to-use chatbot builder, HubSpot gives you the inbox messaging tools and context to have unlimited, personalized conversations with prospects and customers at scale — for free!
Does HubSpot offer a chatbot?
HubSpot's chatbot builder is designed to help you provide the experience they expect without having to multiply your headcount. Start by setting up automated, on-brand welcome messages. Then use if/then branches to triage sales questions or service requests to the right team.