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Most recent job postings at lumen
via Lumen Jobs
posted_at: 2 days agoschedule_type: Full-time
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The Linux Engineer is responsible for all aspects of systems engineering and integration including requirements analysis, design, testing, implementation, and validation in an enterprise server environment. This position is the lead Red Hat Enterprise Linux systems engineer within the enterprise.
Top Secret/SCI Security Clearance Required
Location: Herndon, VA
The Main Responsibilities
• RHEL systems testing and integration, including all applications hosted in RHEL.
• Lead technical projects through its entirety: research, conceptualization, feasibility assessment, design, procurement, lab test and evaluation, implementation planning, training, documentation, and transition to the operational environment.
• Create technical documents including test plans, test reports, implementation plans, and white papers.
• Systems installation and administration
• Server infrastructure analysis and improvement
• Performance monitoring and optimization
• Provide advanced Tier III support for two geographically separated network operations centers.
• Ensure systems are within Information Assurance standards by testing and implementing security updates, managing Group Policy Objects (GPO), conducting Assured Compliance Assessment Solution (ACAS) and Security Content Automation Protocol (SCAP) scans.
• Configure, maintain, and monitor Red Hat Enterprise Linux, Windows Server, McAfee ePO, MS SQL, RSA appliances, System Center Suite (SCOM/SCCM/SCVMM), Solarwinds, Veritas NetBackup, Unitrends Backup appliances, SharePoint, Remedy and Exchange servers.
What We Look For in a Candidate
Qualifications & Critical Skills
• Expertise with Red Hat Enterprise Linux 7/8/9
• Experience with Windows Server 2012R2/2016/2019/2022
• Experience with VMWare and Hyper-V Virtualization
• Proficiency with High Availability administration
• Proficiency with SQL DB Administration
• Understanding of balancing security risk, cost, and delivery requirements.
• Strong technical skills and understanding of information systems, network protocols, firewalls, intrusion prevention systems, log management, network behavior analysis, vulnerability scan tools and processes.
• Ability to provide the proactive status of assigned work and ability to estimate the level of effort for future work.
• Understand patch compliance and system audit data.
• Strong Critical thinking and ability to work in collaborative environment with multiple disciplines.
• Previous experience in systems security and hardening plus.
Technical Certifications
• DoD 8570.01 IAT Level II requirements (Security+ CE, GICSP, GSEC, CND, SSCP)
• RHCE required, RHCA desired.
• CISSP desired
• MCSA/MCSE a plus
Education or Equivalent Experience
• Bachelor’s degree in an IT related field and at least six years of experience in enterprise network design.
• 12 years of experience in lieu of degree.
Other Requirements
• TS/SCI security clearance required.
• Occasional travel to customer locations for meetings.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Salary Ranges
$109,330 - $182,220 in these states: MD, VA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 331737
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
109330
Salary Max :
182220
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions Show more details...
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The Linux Engineer is responsible for all aspects of systems engineering and integration including requirements analysis, design, testing, implementation, and validation in an enterprise server environment. This position is the lead Red Hat Enterprise Linux systems engineer within the enterprise.
Top Secret/SCI Security Clearance Required
Location: Herndon, VA
The Main Responsibilities
• RHEL systems testing and integration, including all applications hosted in RHEL.
• Lead technical projects through its entirety: research, conceptualization, feasibility assessment, design, procurement, lab test and evaluation, implementation planning, training, documentation, and transition to the operational environment.
• Create technical documents including test plans, test reports, implementation plans, and white papers.
• Systems installation and administration
• Server infrastructure analysis and improvement
• Performance monitoring and optimization
• Provide advanced Tier III support for two geographically separated network operations centers.
• Ensure systems are within Information Assurance standards by testing and implementing security updates, managing Group Policy Objects (GPO), conducting Assured Compliance Assessment Solution (ACAS) and Security Content Automation Protocol (SCAP) scans.
• Configure, maintain, and monitor Red Hat Enterprise Linux, Windows Server, McAfee ePO, MS SQL, RSA appliances, System Center Suite (SCOM/SCCM/SCVMM), Solarwinds, Veritas NetBackup, Unitrends Backup appliances, SharePoint, Remedy and Exchange servers.
What We Look For in a Candidate
Qualifications & Critical Skills
• Expertise with Red Hat Enterprise Linux 7/8/9
• Experience with Windows Server 2012R2/2016/2019/2022
• Experience with VMWare and Hyper-V Virtualization
• Proficiency with High Availability administration
• Proficiency with SQL DB Administration
• Understanding of balancing security risk, cost, and delivery requirements.
• Strong technical skills and understanding of information systems, network protocols, firewalls, intrusion prevention systems, log management, network behavior analysis, vulnerability scan tools and processes.
• Ability to provide the proactive status of assigned work and ability to estimate the level of effort for future work.
• Understand patch compliance and system audit data.
• Strong Critical thinking and ability to work in collaborative environment with multiple disciplines.
• Previous experience in systems security and hardening plus.
Technical Certifications
• DoD 8570.01 IAT Level II requirements (Security+ CE, GICSP, GSEC, CND, SSCP)
• RHCE required, RHCA desired.
• CISSP desired
• MCSA/MCSE a plus
Education or Equivalent Experience
• Bachelor’s degree in an IT related field and at least six years of experience in enterprise network design.
• 12 years of experience in lieu of degree.
Other Requirements
• TS/SCI security clearance required.
• Occasional travel to customer locations for meetings.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Salary Ranges
$109,330 - $182,220 in these states: MD, VA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 331737
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
109330
Salary Max :
182220
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions Show more details...
via Lumen Jobs
posted_at: 1 day agoschedule_type: Full-time
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
START A NEW CAREER WITH LUMEN WHILE WORKING FROM HOME!
Lumen is seeking upbeat customer service contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations. All contacts are inbound and are technical support only, NO SALES REQUIREMENTS. Combined with your current computer skills, Lumen has a technical support training program for you to achieve success. This is a full-time, work-from-home (WFH) contact center position.
Next Class Start Dates:
Monday, February 19, 2024
The Main Responsibilities
• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
• Walks customers through common phone hardware and software configurations to maximize service functionality.
• Provides solutions and resolution resources for customer repair problems.
• Interfaces with customers over the phone providing status updates and ensuring service has been restored.
• Schedules a technician dispatch for on-site service calls when necessary.
• Escalates appropriate technical issues to upper-level technical support when needed.
What We Look For in a Candidate
This is a home-based position. You will need to provide internet access. You will need a home environment which is free from distractions which might interrupt calls. To be eligible you must reside in one of the following states: Arizona, Colorado, Idaho, Iowa, Minnesota, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming.
• Requires customer contact and the ability to effectively communicate over the phone with both internal and external customers.
• Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment.
• workplace in your home or work location.
• The workplace must have an adequate work surface and be free of background noise and distractions.
• Demonstrated strong interpersonal communication skills when working with both internal and external customers.
• The ability to work flexible hours including evenings, weekends, holidays, and overtime is required.
• Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting.
• Experience with standard internet software is preferred.
• Preferred but not required: 6 months experience in technical support, help desk, and/or contact centers.
As a Work at Home employee, Lumen will supply you a desktop computer running Windows 10, second Monitor, Keyboard, Mouse, and USB headset. You must meet the following physical/logistical requirements for "at home" work in this position:
• Must subscribe to High-Speed Internet Service with a minimum speed of 10 Mbps (No VoIP service is allowed).
• PC must be physically connected to modem/router using Ethernet cable (i.e. computer cannot be run on a wireless connection).
• You are responsible for establishing a dedicated workplace in your home or work location. The workplace must have an adequate work surface and be free of background noise and distractions.
Benefits
• Comprehensive benefits package
• 401K Savings with company match
• Paid vacation and holidays
• Tuition assistance program
• Fitness reimbursement program
• Wellness Rewards
• Survivor Benefit (6 month's salary paid to surviving eligible family members)
#WFHCO #WFHIA #WFHNE #WFHSD #WFHWA #WFHAZ #WFHOR #WFHMN #WFHID #WFHNM #WFHUT #WFHWY #WFHND
Compensation
For this class, the starting rate will be $17.61/hr.
Under the current contract, you will receive an increase after 6 months to: $18.58/hr. After one year of service to: $19.66/hr.
Requisition #: 332044
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions Show more details...
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
START A NEW CAREER WITH LUMEN WHILE WORKING FROM HOME!
Lumen is seeking upbeat customer service contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations. All contacts are inbound and are technical support only, NO SALES REQUIREMENTS. Combined with your current computer skills, Lumen has a technical support training program for you to achieve success. This is a full-time, work-from-home (WFH) contact center position.
Next Class Start Dates:
Monday, February 19, 2024
The Main Responsibilities
• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
• Walks customers through common phone hardware and software configurations to maximize service functionality.
• Provides solutions and resolution resources for customer repair problems.
• Interfaces with customers over the phone providing status updates and ensuring service has been restored.
• Schedules a technician dispatch for on-site service calls when necessary.
• Escalates appropriate technical issues to upper-level technical support when needed.
What We Look For in a Candidate
This is a home-based position. You will need to provide internet access. You will need a home environment which is free from distractions which might interrupt calls. To be eligible you must reside in one of the following states: Arizona, Colorado, Idaho, Iowa, Minnesota, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming.
• Requires customer contact and the ability to effectively communicate over the phone with both internal and external customers.
• Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment.
• workplace in your home or work location.
• The workplace must have an adequate work surface and be free of background noise and distractions.
• Demonstrated strong interpersonal communication skills when working with both internal and external customers.
• The ability to work flexible hours including evenings, weekends, holidays, and overtime is required.
• Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting.
• Experience with standard internet software is preferred.
• Preferred but not required: 6 months experience in technical support, help desk, and/or contact centers.
As a Work at Home employee, Lumen will supply you a desktop computer running Windows 10, second Monitor, Keyboard, Mouse, and USB headset. You must meet the following physical/logistical requirements for "at home" work in this position:
• Must subscribe to High-Speed Internet Service with a minimum speed of 10 Mbps (No VoIP service is allowed).
• PC must be physically connected to modem/router using Ethernet cable (i.e. computer cannot be run on a wireless connection).
• You are responsible for establishing a dedicated workplace in your home or work location. The workplace must have an adequate work surface and be free of background noise and distractions.
Benefits
• Comprehensive benefits package
• 401K Savings with company match
• Paid vacation and holidays
• Tuition assistance program
• Fitness reimbursement program
• Wellness Rewards
• Survivor Benefit (6 month's salary paid to surviving eligible family members)
#WFHCO #WFHIA #WFHNE #WFHSD #WFHWA #WFHAZ #WFHOR #WFHMN #WFHID #WFHNM #WFHUT #WFHWY #WFHND
Compensation
For this class, the starting rate will be $17.61/hr.
Under the current contract, you will receive an increase after 6 months to: $18.58/hr. After one year of service to: $19.66/hr.
Requisition #: 332044
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions Show more details...
via Lumen Jobs
posted_at: 1 day agoschedule_type: Full-time
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Location: Herndon, VA
Minimum Clearance: A current and Active TS/SCI with the ability to obtain and maintain a CI polygraph
The Network Support/Install technician II will work in a challenging, hands-on environment as part of the Lumen PMO in support of the HAT contract. Applies advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues. Leads the development, evaluation and implementation of new and innovative principles, processes and applications.
The Main Responsibilities
• Analyze, administer, and maintain telecommunications and network cabling infrastructure.
• Responsible for tasks assigned by project managers in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure.
• In-depth knowledge of TDM networks
• Dress, terminate, and test cables and components
• Ability to work with power tools and ladders
• Install, maintain and repair voice and data communications systems.
• Interpret service orders, circuit diagrams, and electrical schematics.
• Test, locate, install, and repair cabling infrastructure associated with trouble calls, and performs routine maintenance.
• Verify work order information and receipt of all necessary equipment and information.
• Verify service by testing installed cabling; identifying, correcting, or escalating problems.
• Well-versed in the use of network cabling test equipment including network testers, copper cable testers, fiber OTDRs and fiber power meters.
• Document network by labeling and routing equipment and cables; recording configuration diagrams and specifications.
• Maintain network by troubleshooting and repair outages; testin network back-up procedures; update documentation.
• Maintain current knowledge of relevant technologies as assigned.
• Participate in special projects as required
• Identify, track and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standards.
What We Look For in a Candidate
• Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of may be substituted in lieu of a degree.
• Minimum two (2) years of relevant experience in addition to education level.
• Must currently possess one of the following certifications:
CCNA-Security
CySA+ (formerly CSA+_)
GICSP
GSEC
Security+ CE
CND
SSCP
CAP
CASP+ CE
CISM
CISSP (or Associate)
GSLC
CCISO
• Experience working in a DoD or IC environment desired.
• Minimum Clearance: A current and Active TS/SCI with the ability to obtain and maintain a CI polygraph
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$62,700 - $100,979 in these states: VA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 320871
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
62700
Salary Max :
100979
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions Show more details...
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Location: Herndon, VA
Minimum Clearance: A current and Active TS/SCI with the ability to obtain and maintain a CI polygraph
The Network Support/Install technician II will work in a challenging, hands-on environment as part of the Lumen PMO in support of the HAT contract. Applies advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues. Leads the development, evaluation and implementation of new and innovative principles, processes and applications.
The Main Responsibilities
• Analyze, administer, and maintain telecommunications and network cabling infrastructure.
• Responsible for tasks assigned by project managers in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure.
• In-depth knowledge of TDM networks
• Dress, terminate, and test cables and components
• Ability to work with power tools and ladders
• Install, maintain and repair voice and data communications systems.
• Interpret service orders, circuit diagrams, and electrical schematics.
• Test, locate, install, and repair cabling infrastructure associated with trouble calls, and performs routine maintenance.
• Verify work order information and receipt of all necessary equipment and information.
• Verify service by testing installed cabling; identifying, correcting, or escalating problems.
• Well-versed in the use of network cabling test equipment including network testers, copper cable testers, fiber OTDRs and fiber power meters.
• Document network by labeling and routing equipment and cables; recording configuration diagrams and specifications.
• Maintain network by troubleshooting and repair outages; testin network back-up procedures; update documentation.
• Maintain current knowledge of relevant technologies as assigned.
• Participate in special projects as required
• Identify, track and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standards.
What We Look For in a Candidate
• Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of may be substituted in lieu of a degree.
• Minimum two (2) years of relevant experience in addition to education level.
• Must currently possess one of the following certifications:
CCNA-Security
CySA+ (formerly CSA+_)
GICSP
GSEC
Security+ CE
CND
SSCP
CAP
CASP+ CE
CISM
CISSP (or Associate)
GSLC
CCISO
• Experience working in a DoD or IC environment desired.
• Minimum Clearance: A current and Active TS/SCI with the ability to obtain and maintain a CI polygraph
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$62,700 - $100,979 in these states: VA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 320871
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
62700
Salary Max :
100979
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions Show more details...
via Lumen Jobs
posted_at: 2 days agoschedule_type: Full-time
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Responsible for Regional Enterprise sales account development within an established geographic territory for a moderately complex set of products and services using an array of prospecting activities.
The Main Responsibilities
• Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements
• Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
• Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery, etc. for new account pursuit support and services, and strengthen new client sales deployment strategies
• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new accounts.
• Providing input to sales management about trends and changes taking place within the customer’s organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer.
• Leveraging vast external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees
• Managing appropriate level of indirect and/or alliance partner relationships required to position customer solutions to acquisition prospects
• Requires at least 50% or more of time conducting sales activities outside of the office.
What We Look For in a Candidate
• Bachelors degree or equivalent education and experience
• 5-7+ years’ experience using a solution-based sales methodology for enterprise technology services in a consultative, complex, business-line sales process
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint
• Strong business acumen and expert knowledge of Lumen’s products, services, and solutions
• Experience in hunting, prospecting, and new account development
• Experience with Salesforce.com preferred
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$61430 - $76785 in these states: IN, and OH
$64500 - $80625 in these states: MI
$67570 - $84465 in these states: IL
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete an online assessment immediately after applying. Completion of the online assessment is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the assessment. We strongly recommend you complete this within 5 days of your application.
This is a remote position in the areas of: IN, IL,OH. MI. Candidates local to this area will be considered.
#WFHOH, #WFHIL, #WFHMI #WFHIN
Requisition #: 331523
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
61430
Salary Max :
84465
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process Show more details...
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Responsible for Regional Enterprise sales account development within an established geographic territory for a moderately complex set of products and services using an array of prospecting activities.
The Main Responsibilities
• Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements
• Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
• Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery, etc. for new account pursuit support and services, and strengthen new client sales deployment strategies
• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new accounts.
• Providing input to sales management about trends and changes taking place within the customer’s organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer.
• Leveraging vast external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees
• Managing appropriate level of indirect and/or alliance partner relationships required to position customer solutions to acquisition prospects
• Requires at least 50% or more of time conducting sales activities outside of the office.
What We Look For in a Candidate
• Bachelors degree or equivalent education and experience
• 5-7+ years’ experience using a solution-based sales methodology for enterprise technology services in a consultative, complex, business-line sales process
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint
• Strong business acumen and expert knowledge of Lumen’s products, services, and solutions
• Experience in hunting, prospecting, and new account development
• Experience with Salesforce.com preferred
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$61430 - $76785 in these states: IN, and OH
$64500 - $80625 in these states: MI
$67570 - $84465 in these states: IL
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete an online assessment immediately after applying. Completion of the online assessment is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the assessment. We strongly recommend you complete this within 5 days of your application.
This is a remote position in the areas of: IN, IL,OH. MI. Candidates local to this area will be considered.
#WFHOH, #WFHIL, #WFHMI #WFHIN
Requisition #: 331523
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
61430
Salary Max :
84465
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process Show more details...
via Lumen Jobs
posted_at: 7 days agoschedule_type: Full-time
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
You will lead a North America Regional Enterprise new logo acquisition team comprised of winning acquisition sales professionals who maintain a high-quality pipeline and successfully achieve sales and revenue targets.
The Main Responsibilities
You are:
• A self-motivated, proactive enterprise sales leader with a strong track record of regularly meet or exceed targets closing deals through new client acquisition
• A leader who successfully executes on sales strategies for the pursuit of new enterprise opportunities
• Accountable for impeccable funnel and deal management capabilities, with a distinct track record of driving high quality funnel adds, maintaining an appropriate 90-day funnel and managing to sequential improvements in close rates across the team
• Enthusiastic about a digital first environment, driving for high adoption of digital capabilities across customers AND sellers
• Positive, upbeat, and professional
• Detail oriented with strong time management skills
• Passionate about building, cultivating, and ensuring the success of your team – whether new team members or those who have been driving success for Lumen for many years
• Focused on caring for talent and providing a positive, inclusive work environment, ensuring team diversity and a sense of belonging
• A development-oriented leader who can teach, transfer knowledge, and drive results through others
• Visionary, curious, innovative, and inspirational
What We Look For in a Candidate
You also have:
• Bachelors degree or equivalent education and experience
• 6+ years’ experience developing and leading winning teams using a solution-based sales methodology for enterprise technology services in a consultative, complex, business-line sales process
• 1+ years’ experience leading other sales leaders and teams, driving attainment throughout the organization, directly and indirectly
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint
• Strong business acumen and expert knowledge of Lumen’s products, services, and solutions
• Experience with Salesforce.com preferred
Additionally, you will be responsible for:
• Leading an accountable team with accurate forecasting and a healthy, high-quality pipeline for growth ensuring effective execution to achieve sales and revenue goals
• Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery, etc. for new account pursuit support and services, and strengthen new client sales deployment strategies
• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new accounts.
• Providing input to sales management about trends and changes taking place within the customer’s organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer.
• Acting as a mentor and coach, overseeing the development and career advancement of direct reports
• Leveraging vast external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees
• Managing appropriate level of indirect and/or alliance partner relationships required to position customer solutions to acquisition prospects
• Requires at least 50% or more of time conducting sales activities outside of the office.
This position allows work from home when not in client and team meetings only in Colorado, Idaho, Oregon, Utah, or Washington.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$123,450 - $205,740 in these states: ID
$129,940 - $216,570 in these states: UT
$136,440 - $227,400 in these states: CO and OR
$142,940 - $238,230 in these states: WA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 331753
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
123450
Salary Max :
238230
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions Show more details...
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
You will lead a North America Regional Enterprise new logo acquisition team comprised of winning acquisition sales professionals who maintain a high-quality pipeline and successfully achieve sales and revenue targets.
The Main Responsibilities
You are:
• A self-motivated, proactive enterprise sales leader with a strong track record of regularly meet or exceed targets closing deals through new client acquisition
• A leader who successfully executes on sales strategies for the pursuit of new enterprise opportunities
• Accountable for impeccable funnel and deal management capabilities, with a distinct track record of driving high quality funnel adds, maintaining an appropriate 90-day funnel and managing to sequential improvements in close rates across the team
• Enthusiastic about a digital first environment, driving for high adoption of digital capabilities across customers AND sellers
• Positive, upbeat, and professional
• Detail oriented with strong time management skills
• Passionate about building, cultivating, and ensuring the success of your team – whether new team members or those who have been driving success for Lumen for many years
• Focused on caring for talent and providing a positive, inclusive work environment, ensuring team diversity and a sense of belonging
• A development-oriented leader who can teach, transfer knowledge, and drive results through others
• Visionary, curious, innovative, and inspirational
What We Look For in a Candidate
You also have:
• Bachelors degree or equivalent education and experience
• 6+ years’ experience developing and leading winning teams using a solution-based sales methodology for enterprise technology services in a consultative, complex, business-line sales process
• 1+ years’ experience leading other sales leaders and teams, driving attainment throughout the organization, directly and indirectly
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint
• Strong business acumen and expert knowledge of Lumen’s products, services, and solutions
• Experience with Salesforce.com preferred
Additionally, you will be responsible for:
• Leading an accountable team with accurate forecasting and a healthy, high-quality pipeline for growth ensuring effective execution to achieve sales and revenue goals
• Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery, etc. for new account pursuit support and services, and strengthen new client sales deployment strategies
• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new accounts.
• Providing input to sales management about trends and changes taking place within the customer’s organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer.
• Acting as a mentor and coach, overseeing the development and career advancement of direct reports
• Leveraging vast external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees
• Managing appropriate level of indirect and/or alliance partner relationships required to position customer solutions to acquisition prospects
• Requires at least 50% or more of time conducting sales activities outside of the office.
This position allows work from home when not in client and team meetings only in Colorado, Idaho, Oregon, Utah, or Washington.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$123,450 - $205,740 in these states: ID
$129,940 - $216,570 in these states: UT
$136,440 - $227,400 in these states: CO and OR
$142,940 - $238,230 in these states: WA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 331753
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
123450
Salary Max :
238230
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions Show more details...
via Lumen Jobs
posted_at: 13 days agoschedule_type: Full-time
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
As an Account Director I, you will identify and develop new sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.
The Main Responsibilities
• Responsible for developing sales in the designated target market(s) by identifying new sales opportunities by contacting prospective customers by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments to meet and exceed established sales and revenue quotas.
• Develops and manages relationships with acquired and/or existing customers to attain additional business and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
• Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's entire product suite.
• Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements.
What We Look For in a Candidate
• 5+ years of sales experience in the technology or telecommunications industry.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Knowledge and understanding of the telecom industry's competitive landscape.
• Experience with Salesforce.com preferred.
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
• Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
• Requires at least 50% or more of time conducting sales activities outside of the office.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$77,440 - $129,070 in these states: KY
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 331132
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
77440
Salary Max :
129070
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process Show more details...
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
As an Account Director I, you will identify and develop new sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.
The Main Responsibilities
• Responsible for developing sales in the designated target market(s) by identifying new sales opportunities by contacting prospective customers by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments to meet and exceed established sales and revenue quotas.
• Develops and manages relationships with acquired and/or existing customers to attain additional business and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
• Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's entire product suite.
• Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements.
What We Look For in a Candidate
• 5+ years of sales experience in the technology or telecommunications industry.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Knowledge and understanding of the telecom industry's competitive landscape.
• Experience with Salesforce.com preferred.
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
• Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
• Requires at least 50% or more of time conducting sales activities outside of the office.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$77,440 - $129,070 in these states: KY
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 331132
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
77440
Salary Max :
129070
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process Show more details...
via Lumen Jobs
posted_at: 13 days agoschedule_type: Full-time
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The primary responsibility of the Account Manager I is the sales and sales support of complex communication solutions (IP, data, cloud, managed hosting, voice, cybersecurity, etc). This is accomplished by adopting a posture of customer obsession: their needs and strategies, building relationships and long-term partnerships; developing and applying Lumen solutions to those needs and strategies. The position is responsible for positioning Lumen with the customer and positioning Lumen strategic products with the customers.
The Main Responsibilities
• Responsible for developing sales in the designated target market(s) by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
• Develop and implement actions to create additional opportunities to cross-sell and up-sell accounts to increase overall total customer spend with the company. Assist in creating account plans and strategies to win new business from both new and existing customers.
• Develop and manage customer relationships for assigned accounts in order to gain strategic positioning with decision makers, retain existing revenue and attain additional business. Be curious.
• Learn and develop further knowledge of new technologies and selling points which includes enhancing expertise in the company's product applications and technologies.
• Work within environment of quick pace, change, evolving tools/policies/priorities. This is a small team in a big company. You’ll be challenged to learn>master>evolve.
• Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
What We Look For in a Candidate
• 2 years experience in sales role and or data/communications industry
• Education Level: Bachelor's Degree
• A valid Driver’s License and satisfactory driving record required
• Active TS/SCI clearance with Poly preferred
• Demonstrated initiative and responsiveness
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$46020 - $57525 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$48440 - $60548 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$50860 - $63578 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$53280 - $66600 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 331804
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
46020
Salary Max :
66600
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions Show more details...
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The primary responsibility of the Account Manager I is the sales and sales support of complex communication solutions (IP, data, cloud, managed hosting, voice, cybersecurity, etc). This is accomplished by adopting a posture of customer obsession: their needs and strategies, building relationships and long-term partnerships; developing and applying Lumen solutions to those needs and strategies. The position is responsible for positioning Lumen with the customer and positioning Lumen strategic products with the customers.
The Main Responsibilities
• Responsible for developing sales in the designated target market(s) by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
• Develop and implement actions to create additional opportunities to cross-sell and up-sell accounts to increase overall total customer spend with the company. Assist in creating account plans and strategies to win new business from both new and existing customers.
• Develop and manage customer relationships for assigned accounts in order to gain strategic positioning with decision makers, retain existing revenue and attain additional business. Be curious.
• Learn and develop further knowledge of new technologies and selling points which includes enhancing expertise in the company's product applications and technologies.
• Work within environment of quick pace, change, evolving tools/policies/priorities. This is a small team in a big company. You’ll be challenged to learn>master>evolve.
• Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
What We Look For in a Candidate
• 2 years experience in sales role and or data/communications industry
• Education Level: Bachelor's Degree
• A valid Driver’s License and satisfactory driving record required
• Active TS/SCI clearance with Poly preferred
• Demonstrated initiative and responsiveness
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$46020 - $57525 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$48440 - $60548 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$50860 - $63578 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$53280 - $66600 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 331804
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
46020
Salary Max :
66600
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions Show more details...
via Lumen Jobs
posted_at: 2 days agoschedule_type: Full-time
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The IT Systems Engineer II is responsible for providing advanced Tier II support by troubleshooting, installing, configuring, testing, maintaining, and repairing applications and servers within a laboratory infrastructure. The IT System Engineer II is operationally responsible for systems and application management and maintaining 100% availability of services.
Work Location: Herndon, VA
REQUIRED: Top Secret/SCI Security Clearance
The Main Responsibilities
• Maintain health of laboratory applications and equipment, such as HPE Servers, Windows Servers, Linux Servers, Backup solutions, and applications.
• Provide advanced Tier II support for two geographically separated network operations centers (NOCS).
• Ensure systems are within Information Assurance standards by testing and implementing security updates, managing Group Policy Objects (GPO), conducting Assured Compliance Assessment Solution (ACAS) and Security Content Automation Protocol (SCAP) scans.
• Knowledgeable in security requirements and techniques for protecting computer systems/networks from attacks, viruses, data tampering, unauthorized system entry, and other emerging threats.
• Provide Tier II technical input in system installations, system administration, server infrastructure analysis and improvement
• Troubleshoot, configure, maintain, and monitor Red Hat Enterprise Linux, Windows Server, Trellix ePO, MS SQL, RSA appliances, System Center Suite (SCOM/SCCM/SCVMM), Solarwinds, Veritas NetBackup, Unitrends Backup appliances, SharePoint, Remedy and Exchange servers before Tier III elevation.
• Provide technical guidance and direction to junior technicians
• Interacts extensively with the internal engineering, support teams (FE/FOP), and equipment/software vendors to resolve problems.
What We Look For in a Candidate
Qualifications & Critical Skills:
• TS/SCI security clearance required.
• Security+ CE or equivalent IAT/IAM/IASAE Level 2 of DoD 8570.1 is required
• Working experience with Red Hat Enterprise Linux 7/8/9
• Working experience with Windows Server 2012 R2/2016/2019/2022
• Working experience with Hyper-V and VMWare Virtualization
• Understanding of High Availability administration
• Proficiency with SQL DB Administration
• Technical skills and understanding of information systems, network protocols, firewalls, intrusion prevention systems, log management, network behavior analysis, vulnerability scan tools and processes.
• Ability to provide the proactive status of assigned work, ability to estimate the level of effort for future work and accomplish tasks with minimal guidance.
• Critical thinking and ability to work in collaborative environment with multiple disciplines.
• Understand patch compliance and system audit data.
• Previous experience in IT System security and hardening a plus.
Preferred Qualifications:
• Up to 15% travel can be expected due to possible deployments to lab facilities and other NOC locations.
• Bachelor’s degree in an Information Technology field
• At least 5 years applicable work experience.
• Demonstrates a high-level of proficiency in System Administration.
• CASP+CE, SSCP preferred, but not required.
• Microsoft Certifications a plus.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Salary Ranges
$93,210 - $155,350 in these states: VA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 331800
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
93210
Salary Max :
155350
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions Show more details...
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The IT Systems Engineer II is responsible for providing advanced Tier II support by troubleshooting, installing, configuring, testing, maintaining, and repairing applications and servers within a laboratory infrastructure. The IT System Engineer II is operationally responsible for systems and application management and maintaining 100% availability of services.
Work Location: Herndon, VA
REQUIRED: Top Secret/SCI Security Clearance
The Main Responsibilities
• Maintain health of laboratory applications and equipment, such as HPE Servers, Windows Servers, Linux Servers, Backup solutions, and applications.
• Provide advanced Tier II support for two geographically separated network operations centers (NOCS).
• Ensure systems are within Information Assurance standards by testing and implementing security updates, managing Group Policy Objects (GPO), conducting Assured Compliance Assessment Solution (ACAS) and Security Content Automation Protocol (SCAP) scans.
• Knowledgeable in security requirements and techniques for protecting computer systems/networks from attacks, viruses, data tampering, unauthorized system entry, and other emerging threats.
• Provide Tier II technical input in system installations, system administration, server infrastructure analysis and improvement
• Troubleshoot, configure, maintain, and monitor Red Hat Enterprise Linux, Windows Server, Trellix ePO, MS SQL, RSA appliances, System Center Suite (SCOM/SCCM/SCVMM), Solarwinds, Veritas NetBackup, Unitrends Backup appliances, SharePoint, Remedy and Exchange servers before Tier III elevation.
• Provide technical guidance and direction to junior technicians
• Interacts extensively with the internal engineering, support teams (FE/FOP), and equipment/software vendors to resolve problems.
What We Look For in a Candidate
Qualifications & Critical Skills:
• TS/SCI security clearance required.
• Security+ CE or equivalent IAT/IAM/IASAE Level 2 of DoD 8570.1 is required
• Working experience with Red Hat Enterprise Linux 7/8/9
• Working experience with Windows Server 2012 R2/2016/2019/2022
• Working experience with Hyper-V and VMWare Virtualization
• Understanding of High Availability administration
• Proficiency with SQL DB Administration
• Technical skills and understanding of information systems, network protocols, firewalls, intrusion prevention systems, log management, network behavior analysis, vulnerability scan tools and processes.
• Ability to provide the proactive status of assigned work, ability to estimate the level of effort for future work and accomplish tasks with minimal guidance.
• Critical thinking and ability to work in collaborative environment with multiple disciplines.
• Understand patch compliance and system audit data.
• Previous experience in IT System security and hardening a plus.
Preferred Qualifications:
• Up to 15% travel can be expected due to possible deployments to lab facilities and other NOC locations.
• Bachelor’s degree in an Information Technology field
• At least 5 years applicable work experience.
• Demonstrates a high-level of proficiency in System Administration.
• CASP+CE, SSCP preferred, but not required.
• Microsoft Certifications a plus.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Salary Ranges
$93,210 - $155,350 in these states: VA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 331800
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
93210
Salary Max :
155350
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions Show more details...
via Lumen Jobs
posted_at: 2 days agoschedule_type: Full-time
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Responsible for supporting the Enterprise Operations problem management initiatives and the executive customer escalation process.
The Main Responsibilities
• Collaborate with cross-functional teams to prioritize and expedite the resolution of escalated issues to meet executive-level expectations.
• Lead and facilitate problem management activities, including identifying recurring incidents and potential problems.
• Advocate for a culture of continuous improvement in problem-solving and incident prevention.
• Conduct thorough root cause analyses for escalated and high-impact issues, aiming to prevent their recurrence.
• Develop comprehensive action plans and solutions to address identified root causes, considering cost, risk, and resource availability.
• Collect and analyze data related to escalated incidents and problems, identifying trends, patterns, and potential correlations.
• Utilize data-driven insights to support problem investigations and prioritize areas for improvement.
• Communicate the impact of implemented solutions and the expected benefits to executive leadership.
• Collaborate closely with cross-functional teams, including technical experts, support teams, and senior management, to ensure alignment in addressing escalated issues.
• Maintain comprehensive records of escalated issues, investigations, findings, and resolutions.
• Contribute to the organization's knowledge base by documenting known issues, their root causes, and effective solutions.
• Identify opportunities to enhance problem management processes and procedures based on lessons learned from executive escalations.
• Establish and follow established escalation protocols, ensuring that executive escalations are handled according to organizational guidelines and policies.
• Define and track key performance indicators (KPIs) related to executive escalations and problem management, providing regular reports to executive leadership.
• Use data and metrics to drive decision-making and demonstrate improvements in issue resolution and prevention.
What We Look For in a Candidate
• Bachelor's degree or equivalent education and relevant experience required.
• 2+ years experience within problem management, root cause analysis and change management
• Knowledge of ITIL, Kepner Trego and Lean management is an asset
• Six Sigma Yellow belt is required, green/black belt is an asset
• 2+ years of experience in analytics, process measures and report writing.
• Track record of providing escalations support to large enterprise customers
• Excellent communication skills written, verbal, and presentation skills.
• Ability to multitask by working in a face paced, constantly changing environment.
• Ability to efficiently utilize MS Office Suite of Applications specially Word, Excel and PowerPoint.
• Proven track record of achieving professional goals successfully.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$63,980 - $79,973 in these states: AR ID KY LA ME MS NE SC SD
$67,340 - $84,173 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
$70,710 - $88,380 in these states: CO HI MI MN NC NH NV OR RI
$74,070 - $92,588 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 331619
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
63980
Salary Max :
92588
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process Show more details...
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Responsible for supporting the Enterprise Operations problem management initiatives and the executive customer escalation process.
The Main Responsibilities
• Collaborate with cross-functional teams to prioritize and expedite the resolution of escalated issues to meet executive-level expectations.
• Lead and facilitate problem management activities, including identifying recurring incidents and potential problems.
• Advocate for a culture of continuous improvement in problem-solving and incident prevention.
• Conduct thorough root cause analyses for escalated and high-impact issues, aiming to prevent their recurrence.
• Develop comprehensive action plans and solutions to address identified root causes, considering cost, risk, and resource availability.
• Collect and analyze data related to escalated incidents and problems, identifying trends, patterns, and potential correlations.
• Utilize data-driven insights to support problem investigations and prioritize areas for improvement.
• Communicate the impact of implemented solutions and the expected benefits to executive leadership.
• Collaborate closely with cross-functional teams, including technical experts, support teams, and senior management, to ensure alignment in addressing escalated issues.
• Maintain comprehensive records of escalated issues, investigations, findings, and resolutions.
• Contribute to the organization's knowledge base by documenting known issues, their root causes, and effective solutions.
• Identify opportunities to enhance problem management processes and procedures based on lessons learned from executive escalations.
• Establish and follow established escalation protocols, ensuring that executive escalations are handled according to organizational guidelines and policies.
• Define and track key performance indicators (KPIs) related to executive escalations and problem management, providing regular reports to executive leadership.
• Use data and metrics to drive decision-making and demonstrate improvements in issue resolution and prevention.
What We Look For in a Candidate
• Bachelor's degree or equivalent education and relevant experience required.
• 2+ years experience within problem management, root cause analysis and change management
• Knowledge of ITIL, Kepner Trego and Lean management is an asset
• Six Sigma Yellow belt is required, green/black belt is an asset
• 2+ years of experience in analytics, process measures and report writing.
• Track record of providing escalations support to large enterprise customers
• Excellent communication skills written, verbal, and presentation skills.
• Ability to multitask by working in a face paced, constantly changing environment.
• Ability to efficiently utilize MS Office Suite of Applications specially Word, Excel and PowerPoint.
• Proven track record of achieving professional goals successfully.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$63,980 - $79,973 in these states: AR ID KY LA ME MS NE SC SD
$67,340 - $84,173 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
$70,710 - $88,380 in these states: CO HI MI MN NC NH NV OR RI
$74,070 - $92,588 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 331619
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
63980
Salary Max :
92588
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process Show more details...
via Lumen Jobs
posted_at: 6 days agoschedule_type: Full-time
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Primary responsibilities are to assist with maintaining and repair of HVAC systems and associated equipment within assigned market. HVAC systems comprised of CRAC/CRAH units, dry coolers, condensers, DX Spilt Systems, Fluid Loops, RTU's, Pumps, VFD's, Chillers, Wall hung units, building management systems, as well as other mechanical and electrical platforms.
Work Location - Cleveland, OH
The Main Responsibilities
• Installs belts, filters and maintains, monitors, and repairs all HVAC systems in assigned telecommunication facilities.
• Completes all preventive maintenance tasks including coil cleaning, filter and belt changes, lubricating bearings/motors, operational tests comprised of checking voltages using meter, amperages and refrigerant pressures and any other necessary tasks to keep HVAC and mechanical systems operating as designed.
• Interacts with internal customers, contractors, suppliers, and engineers to exchange information to ensure systems run at peak conditions and identify end of life equipment for budgeting purposes.
• Keeps detailed records of assignments, work activities and required equipment maintenance history in Computerized Maintenance Management System.
• Uses tools, such as common hand and power tools - hammers, hoists, saws, drills, and wrenches, precision measuring instruments, electrical and electronic testing devices, refrigerant gauges, oxy-acetylene torch rigs, vacuum pumps, refrigerant recovery systems and other tools necessary to perform job requirements.
• Reviews and analyzes mechanical and electrical schematic drawings to determine work to be performed, and/or evaluate work already performed.
• Must have PC skills and be knowledgeable in Microsoft Windows and Office applications.
• Assist with site equipment audits to ensure CMMS represents all HVAC assets.
• Ability to be on-call after normal hours and work varying shifts with possible overtime and holidays.
• Ability to work in all weather conditions with exposure to noise and fumes.
• Requires ability to work under conditions that may be physically uncomfortable or dangerous.
• Capable of extremely high standards of customer service and the technical capability to grow and maintain a telecommunications environment.
• Ability to work with little or no supervision.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• May be required to wear safety glasses, safety shoes, protective gloves, and other personal protective equipment.
• May utilize pallet jacks, two-wheeled carts, hand trucks, and/or forklifts.
• Ability to travel up to 30% of time.
What We Look For in a Candidate
• Experience < 2 years
• High School/GED with 1 to 2 years as HVAC Technician, working towards getting Universal certification with refrigerants/chlorofluorocarbons (CFCs).
• Field of Study: Technical/Trade School with HVAC/R or 1-3 years of experience.
• EPA certification.
• Regular and consistent attendance is an essential function of this position.
• While performing the duties of this job, the employee may be occasionally required to stand; walk; to handle, feel or operate objects, tools, or controls.
• The employee may be occasionally required to sit, climb, balance, stoop, kneel, crouch, and crawl.
• The employee may occasionally lift and/or move from 25 to 100 pounds.
• Climb ladders, enter crawl spaces, exertion of force, manipulation of hand and/or foot controls.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perceptions and the ability to adjust focus. In addition, the position may require frequent movement and activity relating to using keyboards, viewing data on computer displays, and communicating verbally and in writing to the needs of others.
• Required to possess a valid driver's license and satisfactory driving record.
• Working Conditions: work is occasionally performed in building settings. Outdoor work is required in the inspection of buried cable, construction sites, field facilities. Performance of the position requires working safely and may require working outdoors in all weather conditions, all noise levels, hazardous conditions, and on the full range of outdoor work surfaces.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location-Based Pay Ranges
$58,120 - $72,653 in these states: OH
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 330001
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
58120
Salary Max :
72653
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process Show more details...
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud... security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Primary responsibilities are to assist with maintaining and repair of HVAC systems and associated equipment within assigned market. HVAC systems comprised of CRAC/CRAH units, dry coolers, condensers, DX Spilt Systems, Fluid Loops, RTU's, Pumps, VFD's, Chillers, Wall hung units, building management systems, as well as other mechanical and electrical platforms.
Work Location - Cleveland, OH
The Main Responsibilities
• Installs belts, filters and maintains, monitors, and repairs all HVAC systems in assigned telecommunication facilities.
• Completes all preventive maintenance tasks including coil cleaning, filter and belt changes, lubricating bearings/motors, operational tests comprised of checking voltages using meter, amperages and refrigerant pressures and any other necessary tasks to keep HVAC and mechanical systems operating as designed.
• Interacts with internal customers, contractors, suppliers, and engineers to exchange information to ensure systems run at peak conditions and identify end of life equipment for budgeting purposes.
• Keeps detailed records of assignments, work activities and required equipment maintenance history in Computerized Maintenance Management System.
• Uses tools, such as common hand and power tools - hammers, hoists, saws, drills, and wrenches, precision measuring instruments, electrical and electronic testing devices, refrigerant gauges, oxy-acetylene torch rigs, vacuum pumps, refrigerant recovery systems and other tools necessary to perform job requirements.
• Reviews and analyzes mechanical and electrical schematic drawings to determine work to be performed, and/or evaluate work already performed.
• Must have PC skills and be knowledgeable in Microsoft Windows and Office applications.
• Assist with site equipment audits to ensure CMMS represents all HVAC assets.
• Ability to be on-call after normal hours and work varying shifts with possible overtime and holidays.
• Ability to work in all weather conditions with exposure to noise and fumes.
• Requires ability to work under conditions that may be physically uncomfortable or dangerous.
• Capable of extremely high standards of customer service and the technical capability to grow and maintain a telecommunications environment.
• Ability to work with little or no supervision.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• May be required to wear safety glasses, safety shoes, protective gloves, and other personal protective equipment.
• May utilize pallet jacks, two-wheeled carts, hand trucks, and/or forklifts.
• Ability to travel up to 30% of time.
What We Look For in a Candidate
• Experience < 2 years
• High School/GED with 1 to 2 years as HVAC Technician, working towards getting Universal certification with refrigerants/chlorofluorocarbons (CFCs).
• Field of Study: Technical/Trade School with HVAC/R or 1-3 years of experience.
• EPA certification.
• Regular and consistent attendance is an essential function of this position.
• While performing the duties of this job, the employee may be occasionally required to stand; walk; to handle, feel or operate objects, tools, or controls.
• The employee may be occasionally required to sit, climb, balance, stoop, kneel, crouch, and crawl.
• The employee may occasionally lift and/or move from 25 to 100 pounds.
• Climb ladders, enter crawl spaces, exertion of force, manipulation of hand and/or foot controls.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perceptions and the ability to adjust focus. In addition, the position may require frequent movement and activity relating to using keyboards, viewing data on computer displays, and communicating verbally and in writing to the needs of others.
• Required to possess a valid driver's license and satisfactory driving record.
• Working Conditions: work is occasionally performed in building settings. Outdoor work is required in the inspection of buried cable, construction sites, field facilities. Performance of the position requires working safely and may require working outdoors in all weather conditions, all noise levels, hazardous conditions, and on the full range of outdoor work surfaces.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location-Based Pay Ranges
$58,120 - $72,653 in these states: OH
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 330001
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
58120
Salary Max :
72653
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process Show more details...
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