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via Oracle
posted_at: 1 day agoschedule_type: Full-time
• Immediate Openings – Start Right Away!
• Competitive Hourly Rates
• Schedules to meet your availability...
• Referral Program
• Employee Discount at Macy’s AND Bloomingdales
Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from us!
About:
Macy’s is proudly America’s Department Store.
• Immediate Openings – Start Right Away!
• Competitive Hourly Rates
• Schedules to meet your availability...
• Referral Program
• Employee Discount at Macy’s AND Bloomingdales
Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from us!
About:
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.
The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.
Store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.
Job Overview:
The Receiving Associate, also known as a Back of House Associate, is responsible for driving a great shopping experience for our in-store and omni channel customer through completing all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. Duties include but are not limited to receiving activities, packing and shipping, fulfillment picking, and other duties as assigned.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.
Essential Functions:
• Unpack merchandise from vendor boxes and remove merchandise from plastic bags and packaging
• Hang or fold merchandise and place on racks to be taken to the selling floor
• Complete all processing and receiving activities in accordance with productivity standards timelines
• During peak times, complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers
• Learn and apply packing policies & techniques to ensure every customer receives his/her package in good condition
• Process shippable returns and abandoned in store pickup order
• During peak times, conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer
• Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders
• Pick Not Found merchandise to improve fill rate as business needs require
• Expedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priority
• Participate in stockroom maintenance, organization, and housekeeping
• Assist in replenishment of stock onto the sales floor
• Assist in inventory process and markdown process
• Regular, dependable attendance and punctuality
• Assist the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance set
Qualifications and Competencies:
• No Education or Experience Required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
• Frequently lift/move up to 50lbs
STORES00 Show more details...
• Competitive Hourly Rates
• Schedules to meet your availability...
• Referral Program
• Employee Discount at Macy’s AND Bloomingdales
Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from us!
About:
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.
The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.
Store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.
Job Overview:
The Receiving Associate, also known as a Back of House Associate, is responsible for driving a great shopping experience for our in-store and omni channel customer through completing all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. Duties include but are not limited to receiving activities, packing and shipping, fulfillment picking, and other duties as assigned.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.
Essential Functions:
• Unpack merchandise from vendor boxes and remove merchandise from plastic bags and packaging
• Hang or fold merchandise and place on racks to be taken to the selling floor
• Complete all processing and receiving activities in accordance with productivity standards timelines
• During peak times, complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers
• Learn and apply packing policies & techniques to ensure every customer receives his/her package in good condition
• Process shippable returns and abandoned in store pickup order
• During peak times, conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer
• Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders
• Pick Not Found merchandise to improve fill rate as business needs require
• Expedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priority
• Participate in stockroom maintenance, organization, and housekeeping
• Assist in replenishment of stock onto the sales floor
• Assist in inventory process and markdown process
• Regular, dependable attendance and punctuality
• Assist the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance set
Qualifications and Competencies:
• No Education or Experience Required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
• Frequently lift/move up to 50lbs
STORES00 Show more details...
via Willowbrook Mall
schedule_type: Full-time
Fine Jewelry - Brand Ambassador - Cosmetics
Fine Jewelry - Brand Ambassador - Cosmetics
Show more details...
via Salary.com
schedule_type: Full-time
About
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities...
The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.
About
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities...
The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.
Our store management team has the privilege to lead, manage, and inspire a diverse and creative team in delivering store results. Part business consultant, part relationship guru, and 100% leader, you’ll contribute and collaborate to drive the business forward. With frequent opportunities to advance, joining our store management team puts you on a fast-track to career success.
Job Overview
The Manager, Fulfillment leads a team of colleagues who are responsible for driving a great shopping experience for our omni channel customer. Key responsibilities of the team are to fill macys.com orders which include shippable packages, BOPS (Buy Online, Pick Up In Store), SDD (Same Day Delivery), and BOSS (Buy Online Ship to Store) orders. Leadership will be two-fold including the process both within the store as well as a back-of-house space dedicated to MCOM (Macys.com) processes. Manager is responsible for maintaining the Digital customer experience including speed to the customer, fill rates, and ensuring first quality merchandise is received by the customer. Performs other duties as assigned.
Essential Functions
• Drive sales and profit results by leading and developing strategies and appropriately planning/executing workload on the following: pricing, signing, visual execution, merchandise execution, event execution.
• Monitor merchandise flow, incoming receipts, and reverse logistics activities to accurately plan staffing/schedules – drive Supply Chain Initiatives in-store.
• Ensure adequate staffing and weekend compliance to ensure completion of work and SLAs (Service Level Agreements) for Fulfillment, BOPS (Buy Online, Pick Up in Store), and BOSS (Buy Online, Ship to Store) are met.
• Ensure accuracy of promotional presentation, including visual signage, key item placement, and seasonal fashion trend statements; lead sales event set-up.
• Direct and organize the receiving and processing of all merchandise receipts; drive leadership to ensure back of house standards are maintained.
• Analyze merchandising reports to review business results and develop appropriate strategies to capitalize on business strengths and impact deficiencies.
• Direct and organize merchandise receipt placement, replenishment and sales promotion set-up; plan, execute and lead floor/fixture moves, merchandise placement and presentation.
• Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.
• Utilize review process as a tool for Colleague talent development, promotion and advancement.
• Perform other duties as assigned.
• Regular, dependable attendance and punctuality.
Qualifications and Competencies
Education Requirements
Min/Preferred
Education Level
Description
Minimum
High School or GED
High School Diploma or equivalent required.
Years of Experience
Min/Preferred
Years of Experience
Comments
Minimum
3
3-5 years related experience.
Competencies
• High School Diploma or equivalent required.
• 3-5 years related experience.
• Effectively communicate and present information in one-on-one and small group situations to management and all levels of internal and external partners.
• Ability to draft reports and other communications, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Basic math functions such as addition, subtraction, multiplication, and division.
• Working knowledge of Microsoft Word, PowerPoint, Excel and Exchange.
• Ability to effectively plan and execute strategies.
• Ability to monitor and maneuver workflow to achieve priorities.
• Ability to handle multiple tasks simultaneously.
• Self-motivated. Excellent organizational, prioritization, and time management skills.
• Ability to collaborate and function as a member of a team.
• Must possess a strong sense of urgency.
• Must be proficient in the use of computers and other technology, including handheld equipment, RF equipment, and cash registers.
• Strong interpersonal and leadership skills.
• Highly organized, with the ability to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Physical Requirements
• Regularly required to sit, talk, hear, and use hands to finger, handle, and feel.
• Frequently required to stand, walk, reach with hands and arms.
• Frequently required to lift and/or move up to 25 lbs.
• Climb ladders, stoop, kneel, crouch, and crawl.
• Requires close vision, color vision, and ability to adjust focus Show more details...
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities...
The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.
Our store management team has the privilege to lead, manage, and inspire a diverse and creative team in delivering store results. Part business consultant, part relationship guru, and 100% leader, you’ll contribute and collaborate to drive the business forward. With frequent opportunities to advance, joining our store management team puts you on a fast-track to career success.
Job Overview
The Manager, Fulfillment leads a team of colleagues who are responsible for driving a great shopping experience for our omni channel customer. Key responsibilities of the team are to fill macys.com orders which include shippable packages, BOPS (Buy Online, Pick Up In Store), SDD (Same Day Delivery), and BOSS (Buy Online Ship to Store) orders. Leadership will be two-fold including the process both within the store as well as a back-of-house space dedicated to MCOM (Macys.com) processes. Manager is responsible for maintaining the Digital customer experience including speed to the customer, fill rates, and ensuring first quality merchandise is received by the customer. Performs other duties as assigned.
Essential Functions
• Drive sales and profit results by leading and developing strategies and appropriately planning/executing workload on the following: pricing, signing, visual execution, merchandise execution, event execution.
• Monitor merchandise flow, incoming receipts, and reverse logistics activities to accurately plan staffing/schedules – drive Supply Chain Initiatives in-store.
• Ensure adequate staffing and weekend compliance to ensure completion of work and SLAs (Service Level Agreements) for Fulfillment, BOPS (Buy Online, Pick Up in Store), and BOSS (Buy Online, Ship to Store) are met.
• Ensure accuracy of promotional presentation, including visual signage, key item placement, and seasonal fashion trend statements; lead sales event set-up.
• Direct and organize the receiving and processing of all merchandise receipts; drive leadership to ensure back of house standards are maintained.
• Analyze merchandising reports to review business results and develop appropriate strategies to capitalize on business strengths and impact deficiencies.
• Direct and organize merchandise receipt placement, replenishment and sales promotion set-up; plan, execute and lead floor/fixture moves, merchandise placement and presentation.
• Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.
• Utilize review process as a tool for Colleague talent development, promotion and advancement.
• Perform other duties as assigned.
• Regular, dependable attendance and punctuality.
Qualifications and Competencies
Education Requirements
Min/Preferred
Education Level
Description
Minimum
High School or GED
High School Diploma or equivalent required.
Years of Experience
Min/Preferred
Years of Experience
Comments
Minimum
3
3-5 years related experience.
Competencies
• High School Diploma or equivalent required.
• 3-5 years related experience.
• Effectively communicate and present information in one-on-one and small group situations to management and all levels of internal and external partners.
• Ability to draft reports and other communications, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Basic math functions such as addition, subtraction, multiplication, and division.
• Working knowledge of Microsoft Word, PowerPoint, Excel and Exchange.
• Ability to effectively plan and execute strategies.
• Ability to monitor and maneuver workflow to achieve priorities.
• Ability to handle multiple tasks simultaneously.
• Self-motivated. Excellent organizational, prioritization, and time management skills.
• Ability to collaborate and function as a member of a team.
• Must possess a strong sense of urgency.
• Must be proficient in the use of computers and other technology, including handheld equipment, RF equipment, and cash registers.
• Strong interpersonal and leadership skills.
• Highly organized, with the ability to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Physical Requirements
• Regularly required to sit, talk, hear, and use hands to finger, handle, and feel.
• Frequently required to stand, walk, reach with hands and arms.
• Frequently required to lift and/or move up to 25 lbs.
• Climb ladders, stoop, kneel, crouch, and crawl.
• Requires close vision, color vision, and ability to adjust focus Show more details...
via Oracle
posted_at: 4 days agoschedule_type: Full-time
About:
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities
...
The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.
About:
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities
...
The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.
A store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.
Job Overview:
The Jewelry Sales associate is responsible for providing outstanding customer service in the Jewelry & Watch Complex. This includes meeting hourly sales and Star Rewards goals on a personal and departmental basis, demonstrating superior product knowledge to customers, building a clientele using the My Client system, offering the customer our Worry No More service plan and creating a shopping experience that will make the customer feel welcome and comfortable. The Jewelry Sales associate will participate in ongoing training via the iPad as well as attend vendor and trainer facilitated trainings. Additionally, all Jewelry Sales associates participate in all aspects of ensuring the department is operating efficiently including but not limited to processing goods, merchandising, taking price changes, setting and signing sales, doing RTVs, BOPS & Fulfillment.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.
Essential Functions:
• Be proficient in use of all POS systems including Search and Send and My Client.
• Be proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own.
• Assist customers in all aspects of service, and qualify customer needs, figure out what's right for them by using steps of MAGIC & Fine Touch Selling.
• Offer to put purchase on customer’s Macy’s charge account.
• Suggest additional merchandise to compliment customer selection.
• Maintain a professional attitude with sincerity and enthusiasm that demonstrates Macy’s commitment to our customer.
• Participate in pre-selling and sales driving events including trunk shows to maximize sales.
• Stay informed on current promotional events and sales.
• Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches.
• Use clientele program to maintain customer profile and contact information to increase personal sales and build solid customer base.
• Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS.
• Offer to call other locations if merchandise is unavailable within store or offer Search & Send.
• Be knowledgeable of and perform sales support functions related to Jewelry (POS procedures, iPad, Operations, Asset Protection).
• Ensure proper processing, presentation, organization, storing, and replenishment of stock. Maintain Recovery & Fill in Standards.
• Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
• Perform other duties as assigned, including but not limited to watch sizing and ear piercing.
• Adhere to asset protection programs and procedures to ensure audit compliance.
Qualifications and Competencies:
• High School Diploma or equivalent required
• 1-2 years related experience
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs
STORES00 Show more details...
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities
...
The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.
A store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.
Job Overview:
The Jewelry Sales associate is responsible for providing outstanding customer service in the Jewelry & Watch Complex. This includes meeting hourly sales and Star Rewards goals on a personal and departmental basis, demonstrating superior product knowledge to customers, building a clientele using the My Client system, offering the customer our Worry No More service plan and creating a shopping experience that will make the customer feel welcome and comfortable. The Jewelry Sales associate will participate in ongoing training via the iPad as well as attend vendor and trainer facilitated trainings. Additionally, all Jewelry Sales associates participate in all aspects of ensuring the department is operating efficiently including but not limited to processing goods, merchandising, taking price changes, setting and signing sales, doing RTVs, BOPS & Fulfillment.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.
Essential Functions:
• Be proficient in use of all POS systems including Search and Send and My Client.
• Be proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own.
• Assist customers in all aspects of service, and qualify customer needs, figure out what's right for them by using steps of MAGIC & Fine Touch Selling.
• Offer to put purchase on customer’s Macy’s charge account.
• Suggest additional merchandise to compliment customer selection.
• Maintain a professional attitude with sincerity and enthusiasm that demonstrates Macy’s commitment to our customer.
• Participate in pre-selling and sales driving events including trunk shows to maximize sales.
• Stay informed on current promotional events and sales.
• Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches.
• Use clientele program to maintain customer profile and contact information to increase personal sales and build solid customer base.
• Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS.
• Offer to call other locations if merchandise is unavailable within store or offer Search & Send.
• Be knowledgeable of and perform sales support functions related to Jewelry (POS procedures, iPad, Operations, Asset Protection).
• Ensure proper processing, presentation, organization, storing, and replenishment of stock. Maintain Recovery & Fill in Standards.
• Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
• Perform other duties as assigned, including but not limited to watch sizing and ear piercing.
• Adhere to asset protection programs and procedures to ensure audit compliance.
Qualifications and Competencies:
• High School Diploma or equivalent required
• 1-2 years related experience
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs
STORES00 Show more details...
via CareerBuilder
posted_at: 5 days agoschedule_type: Full-time
About
Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration...
Macy's Merchandising curates the best national and private brands to support our customer's self-expression from off-price to luxury. Merchandising ensures Macy's is the premier fashion authority using a high acumen for products and trends as well as strong
About
Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration...
Macy's Merchandising curates the best national and private brands to support our customer's self-expression from off-price to luxury. Merchandising ensures Macy's is the premier fashion authority using a high acumen for products and trends as well as strong relationships with vendors in the marketplace. Our team maximizes sales and gross margin for each product category by identifying, procuring, and assorting the products that our customers demand.
Do you have an eye for products and trends? Join Macy's Merchandising and create connections that surprise and delight our customers at every turn.
Job Overview
The Merchandising Executive Development Program allows you to gain valuable experience while preparing you to start your career at Macy's. You will experience a combination of structured, hands-on training while becoming an integral part of a performance-oriented team that encourages collaboration and sharing new business ideas. The Merchandising teams maximize sales and gross margin for each product category by identifying, procuring, and assorting the products that their customer demands. There are 4 exciting functions within Macy's Merchandising Executive Development Program: Buying, Pricing Strategy, Business Office, and Assortment. You will train in one function for the duration of the program. At the end of the program, you will be placed into an Assistant level position in one of the 4 functions based on the needs of the business. The Executive Development Program will be in the New York City corporate offices with start dates throughout the year based on business needs.
Essential Functions
Buying - The Buying team is responsible for driving sales, margin, inventory productivity, and business growth by devising and recommending assortment strategies and supporting assortment optimization. Buyers translate product performance data into recommended advertising strategies and featured product selections that will allow Macy's to maximize sales, inventory, and bottom-line profitability to compete differently in a changing retail environment. As a Buying EDP, you will be part of the team directly responsible for the merchandise assortment in all Macy's shopping channels, encompassing both stores and e-commerce.
• Receive professional development through a combination of hands-on learning, structured workshops, and collaborative projects
• Build relationships with business leaders and team colleagues
• Attend and participate in weekly business meetings to review and recap sales performance
• Analyze business performance metrics and make recommendations to maximize the business based on trends
• Collaborate with the team to develop an assortment strategy for key items and fashion.
• Competitive shop to analyze competitor pricing and trends
• Assist in creating purchase orders
• Track in-season receipts and resolve shipping issues with vendors
• Regular, dependable attendance & punctuality
Pricing Strategy - The Pricing EDP will support their team in driving pricing priorities and executing digital pricing strategies that grow digital demand. This role requires the ability to support the development of site strategies and execution plans. The position requires flexibility to pivot and support various businesses within the family of business.
• Receive professional development through a combination of hands-on learning, structured workshops, and collaborative projects
• Build relationships with business leaders and team colleagues
• Support the divisional digital pricing strategy and execution
• Execute permanent markdowns for both Stores and Macys.com
• Drive continuous process improvement through ongoing identification & resolution of Digital Pricing challenges & opportunities.
• Aptitude to function within deadlines, while working both independently and as part of a team.
• Regular, dependable attendance & punctuality.
Assortment - The Assortment team is responsible for sales, margin, turn, and growth by devising and supporting assortment optimization. The Assortment EDP requires strong business acumen and an understanding of Merchandising. A fundamental requirement is an ability to collaborate and support the Assortment team to achieve results.
• Receive professional development through a combination of hands-on learning, structured workshops, and collaborative projects
• Build relationships with business leaders and team colleagues
• Contribute to the development of assortment plans which support overall business and promotional strategies.
• Collaborate with Merchants to ensure channel plans support top-line strategic and financial objectives.
• Support the Assortment team in developing assortment plans that support channel needs and leverage opportunities.
• Analyze in-season product performance, focused on channel demand; class/category performance, style performance, and major marketing performance.
• Analyze assortment effectiveness by channel and react to business opportunities.
• Monitor vendor performance and make recommendations to Director Assortment to maximize profitability.
• Regular, dependable attendance & punctuality.
Business Office - The Business Office drives the division's strategic and operational activities. The Business Office EDP will be known for both vision and an equally strong orientation for speed
• Manage the schedule of all Marketing related meetings to ensure timely preparedness.
• Provide historical data to analyze the productivity of advertised items, including advertising recaps.
• Responsible for the division calendar and making sure the team is aware of key deadlines.
• Manage and execute corporate reporting for Merchandising leaders and send weekly business recaps.
• Receive professional development through a combination of hands-on learning, structured workshops, and collaborative projects
• Build relationships with business leaders and team colleagues
• Regular, dependable attendance & punctuality.
Competencies
• Bachelor's Degree from a 4-year college or university
• Minimum 3.0 GPA preferred
• Excellent written and verbal skills with the ability to influence others. Strong storytelling and presentation skills
• Readily grasp numerical concepts and interpret financial information accurately
• Ability to utilize retail math skills to analyze and drive business
• Independently able to prioritize and organize a broad workload to meet deadlines in a challenging, fast-paced environment
• Ability to multitask and collaborate cross-functionally with multiple internal and external business partners
• Strong analytical and problem-solving skills
• Strong trend and pattern recognition skills
• Basic understanding of financial performance metrics and assortment planning
• Demonstrated leadership and team-building abilities
• Exhibits high standards and accountability; takes pride in accuracy
• High aptitude; process information quickly with the ability to offer solutions to challenges with strong decision-making skills
• Strong attention to detail
• Proficient in Microsoft Office - advanced proficiency in Excel (vlookup, pivot tables, macros, advanced formulas, etc.) is a plus
• Ability to work a flexible schedule based on department and Company needs Show more details...
Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration...
Macy's Merchandising curates the best national and private brands to support our customer's self-expression from off-price to luxury. Merchandising ensures Macy's is the premier fashion authority using a high acumen for products and trends as well as strong relationships with vendors in the marketplace. Our team maximizes sales and gross margin for each product category by identifying, procuring, and assorting the products that our customers demand.
Do you have an eye for products and trends? Join Macy's Merchandising and create connections that surprise and delight our customers at every turn.
Job Overview
The Merchandising Executive Development Program allows you to gain valuable experience while preparing you to start your career at Macy's. You will experience a combination of structured, hands-on training while becoming an integral part of a performance-oriented team that encourages collaboration and sharing new business ideas. The Merchandising teams maximize sales and gross margin for each product category by identifying, procuring, and assorting the products that their customer demands. There are 4 exciting functions within Macy's Merchandising Executive Development Program: Buying, Pricing Strategy, Business Office, and Assortment. You will train in one function for the duration of the program. At the end of the program, you will be placed into an Assistant level position in one of the 4 functions based on the needs of the business. The Executive Development Program will be in the New York City corporate offices with start dates throughout the year based on business needs.
Essential Functions
Buying - The Buying team is responsible for driving sales, margin, inventory productivity, and business growth by devising and recommending assortment strategies and supporting assortment optimization. Buyers translate product performance data into recommended advertising strategies and featured product selections that will allow Macy's to maximize sales, inventory, and bottom-line profitability to compete differently in a changing retail environment. As a Buying EDP, you will be part of the team directly responsible for the merchandise assortment in all Macy's shopping channels, encompassing both stores and e-commerce.
• Receive professional development through a combination of hands-on learning, structured workshops, and collaborative projects
• Build relationships with business leaders and team colleagues
• Attend and participate in weekly business meetings to review and recap sales performance
• Analyze business performance metrics and make recommendations to maximize the business based on trends
• Collaborate with the team to develop an assortment strategy for key items and fashion.
• Competitive shop to analyze competitor pricing and trends
• Assist in creating purchase orders
• Track in-season receipts and resolve shipping issues with vendors
• Regular, dependable attendance & punctuality
Pricing Strategy - The Pricing EDP will support their team in driving pricing priorities and executing digital pricing strategies that grow digital demand. This role requires the ability to support the development of site strategies and execution plans. The position requires flexibility to pivot and support various businesses within the family of business.
• Receive professional development through a combination of hands-on learning, structured workshops, and collaborative projects
• Build relationships with business leaders and team colleagues
• Support the divisional digital pricing strategy and execution
• Execute permanent markdowns for both Stores and Macys.com
• Drive continuous process improvement through ongoing identification & resolution of Digital Pricing challenges & opportunities.
• Aptitude to function within deadlines, while working both independently and as part of a team.
• Regular, dependable attendance & punctuality.
Assortment - The Assortment team is responsible for sales, margin, turn, and growth by devising and supporting assortment optimization. The Assortment EDP requires strong business acumen and an understanding of Merchandising. A fundamental requirement is an ability to collaborate and support the Assortment team to achieve results.
• Receive professional development through a combination of hands-on learning, structured workshops, and collaborative projects
• Build relationships with business leaders and team colleagues
• Contribute to the development of assortment plans which support overall business and promotional strategies.
• Collaborate with Merchants to ensure channel plans support top-line strategic and financial objectives.
• Support the Assortment team in developing assortment plans that support channel needs and leverage opportunities.
• Analyze in-season product performance, focused on channel demand; class/category performance, style performance, and major marketing performance.
• Analyze assortment effectiveness by channel and react to business opportunities.
• Monitor vendor performance and make recommendations to Director Assortment to maximize profitability.
• Regular, dependable attendance & punctuality.
Business Office - The Business Office drives the division's strategic and operational activities. The Business Office EDP will be known for both vision and an equally strong orientation for speed
• Manage the schedule of all Marketing related meetings to ensure timely preparedness.
• Provide historical data to analyze the productivity of advertised items, including advertising recaps.
• Responsible for the division calendar and making sure the team is aware of key deadlines.
• Manage and execute corporate reporting for Merchandising leaders and send weekly business recaps.
• Receive professional development through a combination of hands-on learning, structured workshops, and collaborative projects
• Build relationships with business leaders and team colleagues
• Regular, dependable attendance & punctuality.
Competencies
• Bachelor's Degree from a 4-year college or university
• Minimum 3.0 GPA preferred
• Excellent written and verbal skills with the ability to influence others. Strong storytelling and presentation skills
• Readily grasp numerical concepts and interpret financial information accurately
• Ability to utilize retail math skills to analyze and drive business
• Independently able to prioritize and organize a broad workload to meet deadlines in a challenging, fast-paced environment
• Ability to multitask and collaborate cross-functionally with multiple internal and external business partners
• Strong analytical and problem-solving skills
• Strong trend and pattern recognition skills
• Basic understanding of financial performance metrics and assortment planning
• Demonstrated leadership and team-building abilities
• Exhibits high standards and accountability; takes pride in accuracy
• High aptitude; process information quickly with the ability to offer solutions to challenges with strong decision-making skills
• Strong attention to detail
• Proficient in Microsoft Office - advanced proficiency in Excel (vlookup, pivot tables, macros, advanced formulas, etc.) is a plus
• Ability to work a flexible schedule based on department and Company needs Show more details...
via Oracle
posted_at: 4 days agoschedule_type: Full-time
Job Overview:
As the leader of Sales and Customer Service, you will lead by driving sales and selling with focus on the Macy's customer and colleagues. All activities related to presenting a clean, neat and organized shopping environment for our customers and managing all aspects of selling support are under your direction. You will lead initiatives and related efforts to increase customer... loyalty, while delivering on Macy’s standards for customer
Job Overview:
As the leader of Sales and Customer Service, you will lead by driving sales and selling with focus on the Macy's customer and colleagues. All activities related to presenting a clean, neat and organized shopping environment for our customers and managing all aspects of selling support are under your direction. You will lead initiatives and related efforts to increase customer... loyalty, while delivering on Macy’s standards for customer service. With training, coaching and development, a team of Colleagues will grow following your leadership.
Key Accountabilities:
• Drive and exceed sales goals by leading Macy's initiatives through coaching and recognition, while optimizing productivity and efficiency.
• Lead customer service in the store. Ensure colleagues engage with customers and provide a friendly and easy to shop environment.
• Manage all aspects of Selling Support including workload execution, backstocking and equipment return, maintaining stockroom and signing standards, and supporting the merchandising process.
• Support Manager, OMNI Operations when needed to complete fulfillment, product movement logistics, and back of house activities.
• Support Manager, Style Merchandise Execution when needed to complete all merchandising, product movement, price changes, visual execution and event set-up activities.
• Support Manager, Asset Protection when needed with execution of shortage reduction strategies and merchandise protection.
• Review Sales and Star Rewards results and strategize action for continued improvement. Determine strategies to drive and motivate colleagues to solicit the Star Rewards Program by reinforcing the benefits of new accounts.
• Review and utilize Sales data to provide colleague recognition; develop and communicate strategies to improve results.
• Continue to build the client relationship between Macy’s Stylists and customers through MyClient and other customer acquisition initiatives.
• Plan and execute events and community outreach.
• Monitor and address performance issues on a timely basis.
• Conduct ongoing Talent Analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
• Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission, and High Level selling areas.
• Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.
• Utilize check-in process as a tool for Colleague talent development, promotion and advancement.
• Analyze reports in order to strategize and deliver results; implement action plans focusing on deficient areas and highlight growth opportunities.
• Ensure most effective sales floor coverage through the development of workforce solutions and lead selling initiatives throughout the store as needed.
• Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
• Perform other duties as assigned.
• Regular, dependable attendance and punctuality.
Qualifications:
Education/Experience:
• High School Diploma or equivalent. Some college preferred, but not required.
• A minimum of 3-5 years retail management in a department or specialty store.
Communication Skills:
• Effective written and verbal communication skills; ability to draft reports and other communications, effectively present to management and internal and external business partners, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Physical Demands:
• Regularly required to sit, talk, hear, and use hands to finger, handle, and feel; frequently required to stand, walk, reach with hands and arms; occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl; requires close vision, color vision, and ability to adjust focus.
Mathematical Skills:
• Basic math functions such as addition, subtraction, multiplication, and division.
Other Skills:
• Working knowledge of Microsoft Word, PowerPoint, Excel and Exchange.
• Ability to handle multiple tasks simultaneously.
• Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team.
• Must possess a strong sense of urgency.
• Must be proficient in the use of computers and RF equipment.
• Strong interpersonal and leadership skills
• Highly organized, with the ability to adapt quickly to changing priorities.
Work Hours:
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
STORES00 Show more details...
As the leader of Sales and Customer Service, you will lead by driving sales and selling with focus on the Macy's customer and colleagues. All activities related to presenting a clean, neat and organized shopping environment for our customers and managing all aspects of selling support are under your direction. You will lead initiatives and related efforts to increase customer... loyalty, while delivering on Macy’s standards for customer service. With training, coaching and development, a team of Colleagues will grow following your leadership.
Key Accountabilities:
• Drive and exceed sales goals by leading Macy's initiatives through coaching and recognition, while optimizing productivity and efficiency.
• Lead customer service in the store. Ensure colleagues engage with customers and provide a friendly and easy to shop environment.
• Manage all aspects of Selling Support including workload execution, backstocking and equipment return, maintaining stockroom and signing standards, and supporting the merchandising process.
• Support Manager, OMNI Operations when needed to complete fulfillment, product movement logistics, and back of house activities.
• Support Manager, Style Merchandise Execution when needed to complete all merchandising, product movement, price changes, visual execution and event set-up activities.
• Support Manager, Asset Protection when needed with execution of shortage reduction strategies and merchandise protection.
• Review Sales and Star Rewards results and strategize action for continued improvement. Determine strategies to drive and motivate colleagues to solicit the Star Rewards Program by reinforcing the benefits of new accounts.
• Review and utilize Sales data to provide colleague recognition; develop and communicate strategies to improve results.
• Continue to build the client relationship between Macy’s Stylists and customers through MyClient and other customer acquisition initiatives.
• Plan and execute events and community outreach.
• Monitor and address performance issues on a timely basis.
• Conduct ongoing Talent Analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
• Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission, and High Level selling areas.
• Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.
• Utilize check-in process as a tool for Colleague talent development, promotion and advancement.
• Analyze reports in order to strategize and deliver results; implement action plans focusing on deficient areas and highlight growth opportunities.
• Ensure most effective sales floor coverage through the development of workforce solutions and lead selling initiatives throughout the store as needed.
• Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
• Perform other duties as assigned.
• Regular, dependable attendance and punctuality.
Qualifications:
Education/Experience:
• High School Diploma or equivalent. Some college preferred, but not required.
• A minimum of 3-5 years retail management in a department or specialty store.
Communication Skills:
• Effective written and verbal communication skills; ability to draft reports and other communications, effectively present to management and internal and external business partners, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Physical Demands:
• Regularly required to sit, talk, hear, and use hands to finger, handle, and feel; frequently required to stand, walk, reach with hands and arms; occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl; requires close vision, color vision, and ability to adjust focus.
Mathematical Skills:
• Basic math functions such as addition, subtraction, multiplication, and division.
Other Skills:
• Working knowledge of Microsoft Word, PowerPoint, Excel and Exchange.
• Ability to handle multiple tasks simultaneously.
• Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team.
• Must possess a strong sense of urgency.
• Must be proficient in the use of computers and RF equipment.
• Strong interpersonal and leadership skills
• Highly organized, with the ability to adapt quickly to changing priorities.
Work Hours:
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
STORES00 Show more details...
via Tarta.ai
posted_at: 5 days agoschedule_type: Full-time
About:
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Our colleagues are empowered to grow their careers while finding meaningful ways to make a difference...
Macy’s Credit and Customer Service (MCCS) supports the digital and in-store shopping experience and manages relationships with our credit cardholders. Our call center teams support
About:
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Our colleagues are empowered to grow their careers while finding meaningful ways to make a difference...
Macy’s Credit and Customer Service (MCCS) supports the digital and in-store shopping experience and manages relationships with our credit cardholders. Our call center teams support and drive hundreds of millions of dollars in sales annually. We solve problems so our customers can get back to shopping! MCCS is a people-focused culture where we support one another to be our best for our customers. Join a people-focused culture and a FUN, collaborative team! We serve customers across a wide span of hours of operation, allowing for a variety of work shifts and availability of hours. Do you love helping people get answers and solve problems? If so, there’s an opportunity for you to shine at Macy’s Credit and Customer Service.
Job Overview:
Responsible for providing excellent customer service; assisting customers with online purchases; responding to customer inquiries about products through telephone or proactive chat; providing customers with suggestions and converting sales; helping customers understand the specific brands and products by communicating the features, advantages, and benefits of the merchandise; exhibiting extensive product knowledge based on training received; performing other duties as assigned.
Essential Functions:
• Answer incoming calls and chatting online with macys.com customers seeking assistance and recommendations for product selections.
• Close sales, upsell, and assist with checkout.
• Maintain product and policy knowledge.
• Maintain system knowledge of macys.com and bloomingdales.com.
• Regular, dependable attendance and punctuality.
Qualifications and Competencies:
• High School Diploma or equivalent required
• Less than 1 year
• Strong interpersonal skills with proven ability to communicate with diverse groups of users by phone
• Excellent customer service skills and the ability to handle confidential information with the utmost discretion
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
• Navigate multiple computer applications and work from a dual monitor setup;
• Complete financial transactions accurately and proficiently;
• Willingness to continuously learn about new products and product lines;
• Experience with macys.com or bloomingdales.com preferred; sales experience is a plus.
Physical Requirements:
• Requires prolonged periods of sitting and constant communication with customers
• Requires working with multiple computer screens and programs simultaneously for extended periods of time.
• Occasionally required to move/reach, stoop, kneel and crouch
• Frequently lift/move up to 10lbs
CALL00 Show more details...
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Our colleagues are empowered to grow their careers while finding meaningful ways to make a difference...
Macy’s Credit and Customer Service (MCCS) supports the digital and in-store shopping experience and manages relationships with our credit cardholders. Our call center teams support and drive hundreds of millions of dollars in sales annually. We solve problems so our customers can get back to shopping! MCCS is a people-focused culture where we support one another to be our best for our customers. Join a people-focused culture and a FUN, collaborative team! We serve customers across a wide span of hours of operation, allowing for a variety of work shifts and availability of hours. Do you love helping people get answers and solve problems? If so, there’s an opportunity for you to shine at Macy’s Credit and Customer Service.
Job Overview:
Responsible for providing excellent customer service; assisting customers with online purchases; responding to customer inquiries about products through telephone or proactive chat; providing customers with suggestions and converting sales; helping customers understand the specific brands and products by communicating the features, advantages, and benefits of the merchandise; exhibiting extensive product knowledge based on training received; performing other duties as assigned.
Essential Functions:
• Answer incoming calls and chatting online with macys.com customers seeking assistance and recommendations for product selections.
• Close sales, upsell, and assist with checkout.
• Maintain product and policy knowledge.
• Maintain system knowledge of macys.com and bloomingdales.com.
• Regular, dependable attendance and punctuality.
Qualifications and Competencies:
• High School Diploma or equivalent required
• Less than 1 year
• Strong interpersonal skills with proven ability to communicate with diverse groups of users by phone
• Excellent customer service skills and the ability to handle confidential information with the utmost discretion
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
• Navigate multiple computer applications and work from a dual monitor setup;
• Complete financial transactions accurately and proficiently;
• Willingness to continuously learn about new products and product lines;
• Experience with macys.com or bloomingdales.com preferred; sales experience is a plus.
Physical Requirements:
• Requires prolonged periods of sitting and constant communication with customers
• Requires working with multiple computer screens and programs simultaneously for extended periods of time.
• Occasionally required to move/reach, stoop, kneel and crouch
• Frequently lift/move up to 10lbs
CALL00 Show more details...
via Girlboss Jobs
schedule_type: Full-time
As an Advertising Designer on the Brand Authority team, you’ll build lifetime love for the Macy’s brand through an ongoing conversation with customers, an exciting blend of fashion, home & gift inspiration with rational benefits like price, services & perks. You’ll bring this value proposition to life in communications designed with intentional peaks and valleys, push/pull, loud/soft expressions... to keep it fresh across all types of media
As an Advertising Designer on the Brand Authority team, you’ll build lifetime love for the Macy’s brand through an ongoing conversation with customers, an exciting blend of fashion, home & gift inspiration with rational benefits like price, services & perks. You’ll bring this value proposition to life in communications designed with intentional peaks and valleys, push/pull, loud/soft expressions... to keep it fresh across all types of media & digital content. You’re curious, innovative, and a strong conceptual thinker who thrives on collaboration, healthy debate, and the occasional thrill of taking the world by surprise.
Reporting to the Creative Director, Brand Authority, you’ll work primarily with partners in the Creative, Digital Experience, Marketing Activation, Comms Planning, Project Management, & Photo Studio teams.
Essential Functions:
• Develops digital & print advertising & video content that meets brand identity guidelines, reflects design and fashion trends, and is grounded in an ongoing awareness of our competition
• Evaluates creative briefs to ensure clarity and alignment on direction before work begins
• Collaborates with copywriters and other creatives to develop campaign and project concepts that meet creative brief objectives
• Researches with enthusiasm to bring innovation into all solutions, from new fashion and promotional ideas to new digital content and experiences
• Photo art directs for still shoots
• Combines a deep understanding of design systems, grids, color, typography and photography to deliver clear and powerful messages
• Creates presentations that effectively articulate and inspire support for ideas
• Plans, prioritizes and produces a high volume of work – takes ownership from start to finish
• Edits photography that’s best for the context and reflects our customers’ diversity
• Meets deadlines and proactively communicates status of projects to partners and leaders
• Inspires others through an innovative approach to design, ideation & ways of working
• Brings energy and enthusiasm to the team through participation in celebrations, peer mentoring, volunteering and fundraising events
Qualifications and Competencies:
• 4 Year / Bachelors Degree
• 3-5 years related experience
• 2-4 years of experience in advertising design or related design discipline
• Portfolio demonstrating design and advertising communications proficiency
• Retail experience preferred, but not required
• Excellent communication skills
• Works independently, quickly and iteratively
• Strong organizational, planning, prioritizing and problem-solving skills
• Proactive, detail oriented and always follows through
• Proficient in Adobe Creative Suite – XD, InDesign, Photoshop, Illustrator
• Proficient in Microsoft Office programs – Outlook, Teams, Powerpoint, Word
• Photo art direction experience
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
• Ability to think creatively, strategically and technically
• Ability to work a flexible schedule based on department and Company needs.
• Knowledge of MS Office computer programs are required Show more details...
Reporting to the Creative Director, Brand Authority, you’ll work primarily with partners in the Creative, Digital Experience, Marketing Activation, Comms Planning, Project Management, & Photo Studio teams.
Essential Functions:
• Develops digital & print advertising & video content that meets brand identity guidelines, reflects design and fashion trends, and is grounded in an ongoing awareness of our competition
• Evaluates creative briefs to ensure clarity and alignment on direction before work begins
• Collaborates with copywriters and other creatives to develop campaign and project concepts that meet creative brief objectives
• Researches with enthusiasm to bring innovation into all solutions, from new fashion and promotional ideas to new digital content and experiences
• Photo art directs for still shoots
• Combines a deep understanding of design systems, grids, color, typography and photography to deliver clear and powerful messages
• Creates presentations that effectively articulate and inspire support for ideas
• Plans, prioritizes and produces a high volume of work – takes ownership from start to finish
• Edits photography that’s best for the context and reflects our customers’ diversity
• Meets deadlines and proactively communicates status of projects to partners and leaders
• Inspires others through an innovative approach to design, ideation & ways of working
• Brings energy and enthusiasm to the team through participation in celebrations, peer mentoring, volunteering and fundraising events
Qualifications and Competencies:
• 4 Year / Bachelors Degree
• 3-5 years related experience
• 2-4 years of experience in advertising design or related design discipline
• Portfolio demonstrating design and advertising communications proficiency
• Retail experience preferred, but not required
• Excellent communication skills
• Works independently, quickly and iteratively
• Strong organizational, planning, prioritizing and problem-solving skills
• Proactive, detail oriented and always follows through
• Proficient in Adobe Creative Suite – XD, InDesign, Photoshop, Illustrator
• Proficient in Microsoft Office programs – Outlook, Teams, Powerpoint, Word
• Photo art direction experience
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
• Ability to think creatively, strategically and technically
• Ability to work a flexible schedule based on department and Company needs.
• Knowledge of MS Office computer programs are required Show more details...
via Salary.com
schedule_type: Full-time
Immediate Openings – Start Right Away!
• Competitive Hourly Rates
• Schedules to meet your availability...
• Employee Discount at Macy's AND Bloomingdales
Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from us!
About:
Macy's is proudly America's Department Store. There's a reason we've been
Immediate Openings – Start Right Away!
• Competitive Hourly Rates
• Schedules to meet your availability...
• Employee Discount at Macy's AND Bloomingdales
Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from us!
About:
Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, flex, part-time, or full-time) is the perfect way to explore the world of retail. Macy's stores are ideal for forming relationships, creating partnerships, building teams and leadership skills, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers. A store colleague position is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles.
Job Overview:
As a Generalist Colleague, you will be an integral part of bringing the magic of Macy's to life. Generalist Colleagues provide outstanding service that inspires the customer through compelling merchandise presentation and by demonstrating superior product knowledge; meeting hourly sales and Loyalty (credit account) goals on a personal and team basis; and assisting with fitting room and floor recovery, price changes, floor moves, and digital customer merchandise fulfillment.
Macy's utilizes a scheduling plan that allows colleagues input into their work schedules by managing their availability and identifying their preferences. During key sales events and peak selling times, Macy's may offer additional shifts available through a self-scheduling tool.
Essential Functions:
• Provide an exceptional customer experience by ensuring the customer is always the priority
• Determine customer needs based on customer preferences; suggest additional merchandise to compliment customer selection
• Demonstrate knowledge of store products and services (including Loyalty programs) to build sales and minimize returns
• Demonstrate proficiency in POS systems, including, but not limited to, Search and Send and My Client
• Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own
• Retrieve additional merchandise at customers’ request (i.e., retrieve merchandise from stockroom; pull merchandise to assist customers in fitting room)
• Develop new business and expand client base through in-store interaction, suggestive selling, and on the floor presence
• Maintain department recovery standards, including selling floor and fitting rooms
• Deliver optimal merchandise execution presentation through merchandise placement, execution, and style, including visual elements
• Ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner
• Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, seasonal changes, and clearance sets
• Assist in inventory and markdown process
• Assist in picking, packing, and shipping merchandise to fulfill digital customer orders
• Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
• Perform other duties as assigned
• Regular, dependable attendance and punctuality
Qualifications and Competencies:
• No education or experience required
• Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management
• Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
• Ability to use a calculator to perform simple mathematical functions, including percentages
Physical Requirements:
• Frequently required to walk and stand for prolonged periods of time
• Frequent use of computers and other technology, including cash register and handheld equipment
• Frequently required to lift/move up to 25lbs
• Involves hearing, color vision and close vision
• May involve reaching, crouching, kneeling, stooping Show more details...
• Competitive Hourly Rates
• Schedules to meet your availability...
• Employee Discount at Macy's AND Bloomingdales
Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from us!
About:
Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, flex, part-time, or full-time) is the perfect way to explore the world of retail. Macy's stores are ideal for forming relationships, creating partnerships, building teams and leadership skills, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers. A store colleague position is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles.
Job Overview:
As a Generalist Colleague, you will be an integral part of bringing the magic of Macy's to life. Generalist Colleagues provide outstanding service that inspires the customer through compelling merchandise presentation and by demonstrating superior product knowledge; meeting hourly sales and Loyalty (credit account) goals on a personal and team basis; and assisting with fitting room and floor recovery, price changes, floor moves, and digital customer merchandise fulfillment.
Macy's utilizes a scheduling plan that allows colleagues input into their work schedules by managing their availability and identifying their preferences. During key sales events and peak selling times, Macy's may offer additional shifts available through a self-scheduling tool.
Essential Functions:
• Provide an exceptional customer experience by ensuring the customer is always the priority
• Determine customer needs based on customer preferences; suggest additional merchandise to compliment customer selection
• Demonstrate knowledge of store products and services (including Loyalty programs) to build sales and minimize returns
• Demonstrate proficiency in POS systems, including, but not limited to, Search and Send and My Client
• Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own
• Retrieve additional merchandise at customers’ request (i.e., retrieve merchandise from stockroom; pull merchandise to assist customers in fitting room)
• Develop new business and expand client base through in-store interaction, suggestive selling, and on the floor presence
• Maintain department recovery standards, including selling floor and fitting rooms
• Deliver optimal merchandise execution presentation through merchandise placement, execution, and style, including visual elements
• Ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner
• Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, seasonal changes, and clearance sets
• Assist in inventory and markdown process
• Assist in picking, packing, and shipping merchandise to fulfill digital customer orders
• Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
• Perform other duties as assigned
• Regular, dependable attendance and punctuality
Qualifications and Competencies:
• No education or experience required
• Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management
• Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
• Ability to use a calculator to perform simple mathematical functions, including percentages
Physical Requirements:
• Frequently required to walk and stand for prolonged periods of time
• Frequent use of computers and other technology, including cash register and handheld equipment
• Frequently required to lift/move up to 25lbs
• Involves hearing, color vision and close vision
• May involve reaching, crouching, kneeling, stooping Show more details...
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schedule_type: Full-timework_from_home: 1
Manger, Marketing Data Visualization, must have a strong understanding of business needs in the BI and reporting space as well as knowledge of BI and data visualization technology and trends. The Manger will partner with business stakeholders, the strategy team and the technology organization, to build tactical solutions, execute to various projects and initiatives and help define the... evolutionary path for Data Visualization at macys.com. He/She
Manger, Marketing Data Visualization, must have a strong understanding of business needs in the BI and reporting space as well as knowledge of BI and data visualization technology and trends. The Manger will partner with business stakeholders, the strategy team and the technology organization, to build tactical solutions, execute to various projects and initiatives and help define the... evolutionary path for Data Visualization at macys.com. He/She will provide day to day end user support, building business focused solution in the area of Data Visualization, request prioritization and management, issue management, resolution, communication, and follow up. In addition, this person is responsible for managing, developing and guiding the team of report developers. This position reports to the Director, Marketing Analytics Systems.
This role reports to Director, Analytic Platform and Solutions.
.
Essential Functions
Data Visualization center of competency:
• Manage the team responsible for Data Visualization report development, helping users to find ways to answer key business questions with Data Visualization, development of training materials and train users on new product features, support business users and manage close-loop feedback cycles to encompass customer/user comments and needs into better product experience.
• Engaging with multiple business stakeholders to understand business need for reporting and data visualization capabilities
• Identify opportunities to meet business needs through reporting and visual information presentation
• Own the Data Visualization solution discovery process (get assistance from team members to flush out detailed requirements).
• Collaborate with the business, user experience and engineering teams during discovery to identify solution to the business need
• Present and clearly articulate solution options to key stakeholders
• Developing the Marketing Systems short, mid and long term data visualization roadmap
• Deliver end user facing solution components (reports, dashboards, UI interfaces)
• Prioritizing, designing and implementing enhancements and fixes
• As it pertains to data visualization and reporting tool set, manage relationships with 3rd party tool and internal (IT) solution providers, identifying necessary and/or desirable features; as needed evaluating and selecting vendors, and managing rollout.
• Manage dependencies on other teams and secure necessary engagement / resource alignment for the creation of co-developed products
• Engage frequently with engineering and project management during implementation; be available to quickly answer questions that arise during implementation and to make scope tradeoff decisions.
• Work closely with Technology, Marketing and the Business to deliver solutions and ensure their adoption.
• Coordinate post-launch activities to validate that the product works as designed and that operational processes dependent on the feature successfully complete acceptance testing
• Regular, dependable attendance and punctuality
Manage and cultivate a team focused on delivery:
• Lead a team and provide direction, guidance and priority
• Ensure individual career growth goals are being met
• Leading a team, prioritizing tasks and encouraging individual career growth/happiness
• Define, track and improve key team metrics
Qualifications and Competencies
Education Requirements
Min/Preferred Education Level Description
4 Year / Bachelors Degree Master’s Degree is strongly desired.
Years Of Experience
• Minimum Years of Experience - 4 Years
• Maximum Years of Experience - 8 Years
• Comments - Experience in one or more of the following areas: business intelligence and analytics, reporting, data modeling data consulting
Competencies
• Bachelor’s degree in Computer Science, Engineering or other related field or equivalent work experience
• 5-8 years’ experience in one or more of the following areas: business intelligence and analytics, reporting, data modeling, data consulting.
• Expertise in BI and Analytics tools, marketing and technologies experience is strongly preferred.
• Hands on expert level experience with building reports in Tableau is a must. Familiarity with other Data Visualization / reporting tools are strongly preferred.
• Familiarity with cloud platform such as Google Cloud Platform is preferred,
• Demonstrate ability to manage team efforts to achieve project success.
• Finely tuned attention to detail and well organized.
• Excellent communication and interpersonal skills, and ability to collaborate with business and technical stakeholders to assure common understanding and timely problem-solving.
• 3-5 years’ experience managing direct reports.
• Usability and customer-focused design experience a plus.
• Passionate about building great products and solving customer and business problems.
• Ability to operate in areas of uncertainty and ambiguity.
• Experience with customer data management is preferred.
• Internet and retail experience strongly preferred
This job description is not all-inclusive, and Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company’s obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company’s obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company’s obligations under PC Ch. 9-3500 here Show more details...
This role reports to Director, Analytic Platform and Solutions.
.
Essential Functions
Data Visualization center of competency:
• Manage the team responsible for Data Visualization report development, helping users to find ways to answer key business questions with Data Visualization, development of training materials and train users on new product features, support business users and manage close-loop feedback cycles to encompass customer/user comments and needs into better product experience.
• Engaging with multiple business stakeholders to understand business need for reporting and data visualization capabilities
• Identify opportunities to meet business needs through reporting and visual information presentation
• Own the Data Visualization solution discovery process (get assistance from team members to flush out detailed requirements).
• Collaborate with the business, user experience and engineering teams during discovery to identify solution to the business need
• Present and clearly articulate solution options to key stakeholders
• Developing the Marketing Systems short, mid and long term data visualization roadmap
• Deliver end user facing solution components (reports, dashboards, UI interfaces)
• Prioritizing, designing and implementing enhancements and fixes
• As it pertains to data visualization and reporting tool set, manage relationships with 3rd party tool and internal (IT) solution providers, identifying necessary and/or desirable features; as needed evaluating and selecting vendors, and managing rollout.
• Manage dependencies on other teams and secure necessary engagement / resource alignment for the creation of co-developed products
• Engage frequently with engineering and project management during implementation; be available to quickly answer questions that arise during implementation and to make scope tradeoff decisions.
• Work closely with Technology, Marketing and the Business to deliver solutions and ensure their adoption.
• Coordinate post-launch activities to validate that the product works as designed and that operational processes dependent on the feature successfully complete acceptance testing
• Regular, dependable attendance and punctuality
Manage and cultivate a team focused on delivery:
• Lead a team and provide direction, guidance and priority
• Ensure individual career growth goals are being met
• Leading a team, prioritizing tasks and encouraging individual career growth/happiness
• Define, track and improve key team metrics
Qualifications and Competencies
Education Requirements
Min/Preferred Education Level Description
4 Year / Bachelors Degree Master’s Degree is strongly desired.
Years Of Experience
• Minimum Years of Experience - 4 Years
• Maximum Years of Experience - 8 Years
• Comments - Experience in one or more of the following areas: business intelligence and analytics, reporting, data modeling data consulting
Competencies
• Bachelor’s degree in Computer Science, Engineering or other related field or equivalent work experience
• 5-8 years’ experience in one or more of the following areas: business intelligence and analytics, reporting, data modeling, data consulting.
• Expertise in BI and Analytics tools, marketing and technologies experience is strongly preferred.
• Hands on expert level experience with building reports in Tableau is a must. Familiarity with other Data Visualization / reporting tools are strongly preferred.
• Familiarity with cloud platform such as Google Cloud Platform is preferred,
• Demonstrate ability to manage team efforts to achieve project success.
• Finely tuned attention to detail and well organized.
• Excellent communication and interpersonal skills, and ability to collaborate with business and technical stakeholders to assure common understanding and timely problem-solving.
• 3-5 years’ experience managing direct reports.
• Usability and customer-focused design experience a plus.
• Passionate about building great products and solving customer and business problems.
• Ability to operate in areas of uncertainty and ambiguity.
• Experience with customer data management is preferred.
• Internet and retail experience strongly preferred
This job description is not all-inclusive, and Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company’s obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company’s obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company’s obligations under PC Ch. 9-3500 here Show more details...
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