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Most recent job postings at mailchimp
via Girlboss Jobs
schedule_type: Full-time
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
We’re looking for a Marketing Administrative Coordinator to join our team to assist our team of Customer Senior Directors across two of our locations... Atlanta and Brooklyn. You must be willing to commute
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
We’re looking for a Marketing Administrative Coordinator to join our team to assist our team of Customer Senior Directors across two of our locations... Atlanta and Brooklyn. You must be willing to commute and work from our Atlanta location occasionally and be open to travel to Brooklyn.
This role involves a variety of administrative and operational tasks and will help the whole team operate smoothly. This person will be the gatekeeper for director and senior leaders’ schedules, projects, travel, expenses and juggling just about anything else that could come up, so flexibility and organization skills are a must. An ideal candidate has a bit of administrative and tech/product experience—such as an internship in a tech company, or position supporting technology functions of a small business—and is looking to grow their career. They should have excellent communication skills and a good balance of confidence and humility. A strong work ethic, ability to be simultaneously detailed and fast, organizational prowess, curiosity, and willingness to learn are key. Your role will be focused on freeing up the Senior Director’s time from administrative activities, so the team can reallocate that time to work on more strategic and leadership goals. Confidentiality and discretion are key components to this job and must be taken seriously.
• Managing schedules and providing one point of contact for organizing intra-departmental meetings
• Building and maintaining strong partnerships with the other administrative professionals in the marketing organization
• Coordinating schedules with any external vendors
• Assisting in identifying opportunities to combine meetings reducing triangulation ● Collaborating with recruiting on interviews
• Aligning with and collaborating on administrative ops team initiatives / ways of working Meeting room booking & management
• Coordinating and booking travel
• Managing expense reporting for senior leaders
• Assisting with support leadership initiative tracking alongside EA
• Internal event planning
• Participation in Administrative Ops meetings, learning & development, training
• Execution of department onboarding meetings / information share events / leadership events
• Creating agendas, organizing content (oversee deck creation) and owning set up for all support department and leadership meetings in partnership with Marketing EA ● Coordinating with facilities for vendors visiting the office
• Escorting vendors/partners around the office/to meetings when they visit MC
Preferred Requirements
• 2+ years relevant experience in an administrative support role. Prior team and/or office management support is required. Experience within Product Management / Tech / Marketing ideal.
• Prioritizes tasks and meets deadlines with minimal supervision. Strong problem solving and quick thinking.
• Independently explores and learns about the company, the role and how to get things done in a complex environment.
• Strong team player. Collaborates well with other administrative assistants. Willing to chip in and help in other areas.
• Experience and skill creating and organizing presentations and reporting for an executive audience.
• Strong organizational and time management skills to stay on top of time sensitive projects and urgent requests, requiring a high level of flexibility and ability to execute quickly.
• Thinks ahead, minimizing potential problems. Proactive in identifying areas to improve.
• Effective verbal and written communication skills.
• Communicates openly and directly. Adjusts communication to level of audience. Responds professionally.
• Ability to work efficiently and handle multiple projects and tasks concurrently, in a fast-paced environment.
• Proficient Mac or PC skills to include Google suite.
• Takes initiative to learn new systems and stay current in area of expertise.
At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!
Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Millions of businesses and individuals—from community organizations to Fortune 100 companies—trust Mailchimp to help them connect with their audience with the right message, at the right time, in the right place.
Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, and Santa Monica, Mailchimp has 1,200+ employees. Through Intuit, we offer employees competitive compensation, best in class perks and benefits. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. Find Mailchimp on social.
Vaccination Policy: We are requiring that employees who come onsite be vaccinated. Unless prohibited by applicable law, full vaccination against COVID-19 is a requirement for any position at Mailchimp/Intuit that necessitates coming onsite and/or in-person business activity. Qualified applicants who would like to request an accommodation (exception) on the basis of a qualifying medical condition/disability or sincerely-held religious belief should contact talentacquisition@intuit.com.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, sex, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by federal, state or local law. Mailchimp also prohibits harassment of applicants and employees based on any of these protected categories, and complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions Show more details...
We’re looking for a Marketing Administrative Coordinator to join our team to assist our team of Customer Senior Directors across two of our locations... Atlanta and Brooklyn. You must be willing to commute and work from our Atlanta location occasionally and be open to travel to Brooklyn.
This role involves a variety of administrative and operational tasks and will help the whole team operate smoothly. This person will be the gatekeeper for director and senior leaders’ schedules, projects, travel, expenses and juggling just about anything else that could come up, so flexibility and organization skills are a must. An ideal candidate has a bit of administrative and tech/product experience—such as an internship in a tech company, or position supporting technology functions of a small business—and is looking to grow their career. They should have excellent communication skills and a good balance of confidence and humility. A strong work ethic, ability to be simultaneously detailed and fast, organizational prowess, curiosity, and willingness to learn are key. Your role will be focused on freeing up the Senior Director’s time from administrative activities, so the team can reallocate that time to work on more strategic and leadership goals. Confidentiality and discretion are key components to this job and must be taken seriously.
• Managing schedules and providing one point of contact for organizing intra-departmental meetings
• Building and maintaining strong partnerships with the other administrative professionals in the marketing organization
• Coordinating schedules with any external vendors
• Assisting in identifying opportunities to combine meetings reducing triangulation ● Collaborating with recruiting on interviews
• Aligning with and collaborating on administrative ops team initiatives / ways of working Meeting room booking & management
• Coordinating and booking travel
• Managing expense reporting for senior leaders
• Assisting with support leadership initiative tracking alongside EA
• Internal event planning
• Participation in Administrative Ops meetings, learning & development, training
• Execution of department onboarding meetings / information share events / leadership events
• Creating agendas, organizing content (oversee deck creation) and owning set up for all support department and leadership meetings in partnership with Marketing EA ● Coordinating with facilities for vendors visiting the office
• Escorting vendors/partners around the office/to meetings when they visit MC
Preferred Requirements
• 2+ years relevant experience in an administrative support role. Prior team and/or office management support is required. Experience within Product Management / Tech / Marketing ideal.
• Prioritizes tasks and meets deadlines with minimal supervision. Strong problem solving and quick thinking.
• Independently explores and learns about the company, the role and how to get things done in a complex environment.
• Strong team player. Collaborates well with other administrative assistants. Willing to chip in and help in other areas.
• Experience and skill creating and organizing presentations and reporting for an executive audience.
• Strong organizational and time management skills to stay on top of time sensitive projects and urgent requests, requiring a high level of flexibility and ability to execute quickly.
• Thinks ahead, minimizing potential problems. Proactive in identifying areas to improve.
• Effective verbal and written communication skills.
• Communicates openly and directly. Adjusts communication to level of audience. Responds professionally.
• Ability to work efficiently and handle multiple projects and tasks concurrently, in a fast-paced environment.
• Proficient Mac or PC skills to include Google suite.
• Takes initiative to learn new systems and stay current in area of expertise.
At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!
Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Millions of businesses and individuals—from community organizations to Fortune 100 companies—trust Mailchimp to help them connect with their audience with the right message, at the right time, in the right place.
Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, and Santa Monica, Mailchimp has 1,200+ employees. Through Intuit, we offer employees competitive compensation, best in class perks and benefits. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. Find Mailchimp on social.
Vaccination Policy: We are requiring that employees who come onsite be vaccinated. Unless prohibited by applicable law, full vaccination against COVID-19 is a requirement for any position at Mailchimp/Intuit that necessitates coming onsite and/or in-person business activity. Qualified applicants who would like to request an accommodation (exception) on the basis of a qualifying medical condition/disability or sincerely-held religious belief should contact talentacquisition@intuit.com.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, sex, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by federal, state or local law. Mailchimp also prohibits harassment of applicants and employees based on any of these protected categories, and complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions Show more details...
via Girlboss Jobs
schedule_type: Full-time
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
The Product Support Management Team provides coaching, feedback and guidance to Product Support Representatives and Product Support Specialists in order... to best support our customers’ unique needs as
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
The Product Support Management Team provides coaching, feedback and guidance to Product Support Representatives and Product Support Specialists in order... to best support our customers’ unique needs as well as contribute to team-wide goals and initiatives. Our Managers of Product Support work collaboratively to lead their teams with the department's vision of remaining "customer obsessed" at the forefront of their mind - we listen hard to customers, understand their challenges, and develop relationships with them to remove their obstacles.
We’re looking for a Manager of Product Support to join our team. Our ideal candidate has demonstrated success managing customer-facing 24/7 support teams. This role will have a significant, direct impact on Mailchimp’s customer experience and broader impact on company operations. They are an inclusive leader, who recognizes the value diversity brings to our organization and leverages different perspectives to enhance our culture and drive performance. This person will report to a Senior Manager of Product Support and work collectively with other members of the Manager of Product Support group on larger department wide initiatives.
What you'll do here:
• Lead a group of 5-7 front-line Product Support Representatives and Product Support Specialists responsible for addressing customer requests according to team-wide performance standards and practices.
• Act as an escalation point for direct reports for guidance and support in handling difficult or ambiguous issues that may arise.
• Be comfortable communicating with customers via chat, email, and phone.
• Set clear and challenging expectations and goals for direct reports that support department-wide initiatives and hold team members accountable for performance.
• Communicate and collaborate comfortably with co-workers across all levels, functions, and jobs to meet shared team objectives.
• Encourage personal development for direct reports.
• Participate in a management on-call rotation.
We'd love to hear from you if:
• You have a Bachelor’s degree or relevant work experience.
• You have 5 or more years of total work experience, including 3 or more years of management experience leading technical or advanced product support teams.
• You have experience working with customer-facing teams and the internal departments that support them.
• You have demonstrated achievement in delivering results and managing accountability in a support driven metrics based environment.
• You are a demonstrated action oriented problem solver with a customer centric outlook.
• You have strong verbal and written communication skills; ability to communicate at multiple levels of the organization.
• You are comfortable receiving and delivering feedback, both positive and constructive.
• You are comfortable and adaptable to a fast, ever-changing environment with an ability to lead their team through change.
• Bonus points for: Experience managing remote employees
How you’ll work: Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.
• Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems.
• Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
• Expecting the best: You hold yourself and others accountable to meet commitments
• Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
• Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
• Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
• Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
• Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service
Mailchimp currently offers flexible and remote options in Arizona, Arkansas, California, Colorado, Georgia, Florida, Kentucky, Louisiana, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, and Washington. If you are unable to work from one of these registered locations, you will not be eligible for employment.
The minimum base salary for this role in Colorado is $79,000. For all other locations, base salary will vary by geographic market and will be determined through the selection and assessment process for this role relative to your experience and our job qualifications.
Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more!
Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are working toward becoming a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law Show more details...
The Product Support Management Team provides coaching, feedback and guidance to Product Support Representatives and Product Support Specialists in order... to best support our customers’ unique needs as well as contribute to team-wide goals and initiatives. Our Managers of Product Support work collaboratively to lead their teams with the department's vision of remaining "customer obsessed" at the forefront of their mind - we listen hard to customers, understand their challenges, and develop relationships with them to remove their obstacles.
We’re looking for a Manager of Product Support to join our team. Our ideal candidate has demonstrated success managing customer-facing 24/7 support teams. This role will have a significant, direct impact on Mailchimp’s customer experience and broader impact on company operations. They are an inclusive leader, who recognizes the value diversity brings to our organization and leverages different perspectives to enhance our culture and drive performance. This person will report to a Senior Manager of Product Support and work collectively with other members of the Manager of Product Support group on larger department wide initiatives.
What you'll do here:
• Lead a group of 5-7 front-line Product Support Representatives and Product Support Specialists responsible for addressing customer requests according to team-wide performance standards and practices.
• Act as an escalation point for direct reports for guidance and support in handling difficult or ambiguous issues that may arise.
• Be comfortable communicating with customers via chat, email, and phone.
• Set clear and challenging expectations and goals for direct reports that support department-wide initiatives and hold team members accountable for performance.
• Communicate and collaborate comfortably with co-workers across all levels, functions, and jobs to meet shared team objectives.
• Encourage personal development for direct reports.
• Participate in a management on-call rotation.
We'd love to hear from you if:
• You have a Bachelor’s degree or relevant work experience.
• You have 5 or more years of total work experience, including 3 or more years of management experience leading technical or advanced product support teams.
• You have experience working with customer-facing teams and the internal departments that support them.
• You have demonstrated achievement in delivering results and managing accountability in a support driven metrics based environment.
• You are a demonstrated action oriented problem solver with a customer centric outlook.
• You have strong verbal and written communication skills; ability to communicate at multiple levels of the organization.
• You are comfortable receiving and delivering feedback, both positive and constructive.
• You are comfortable and adaptable to a fast, ever-changing environment with an ability to lead their team through change.
• Bonus points for: Experience managing remote employees
How you’ll work: Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.
• Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems.
• Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
• Expecting the best: You hold yourself and others accountable to meet commitments
• Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
• Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
• Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
• Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
• Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service
Mailchimp currently offers flexible and remote options in Arizona, Arkansas, California, Colorado, Georgia, Florida, Kentucky, Louisiana, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, and Washington. If you are unable to work from one of these registered locations, you will not be eligible for employment.
The minimum base salary for this role in Colorado is $79,000. For all other locations, base salary will vary by geographic market and will be determined through the selection and assessment process for this role relative to your experience and our job qualifications.
Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more!
Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are working toward becoming a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law Show more details...
via Girlboss Jobs
schedule_type: Full-time
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
We’re looking for a Manager, Organic Social to create engaging marketing content that educates and delights our audience across Mailchimp’s social media... channels. You'll also manage Mailchimp’s social
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
We’re looking for a Manager, Organic Social to create engaging marketing content that educates and delights our audience across Mailchimp’s social media... channels. You'll also manage Mailchimp’s social media content calendar, and coordinate with other departments around new releases and promotional priorities. The ideal candidate is an excellent communicator, collaborator, organized, and loves storytelling.
What you'll do here:
• Oversee editorial calendar, including prioritizing needs from internal stakeholders, assessing fit from brand accounts, and balancing messaging requests
• Coordinate with other departments around new releases and promotional priorities
• Work with various teams to create platform-optimized posts for all Mailchimp-owned social channels
• Collaborate with Demand Center social team to inform on channel and editorial strategy for project work
• Own the evergreen content work stream, addressing needs from internal teams not prioritized in project and campaign work
• Provide editorial social guidance on internal campaign and project work
• Monitor social space for trends and cultural moments important to the brand & the brand’s target audience for potential real-time content opportunities
• Liaise with agencies and collaborate with team members to develop a cohesive social media editorial calendar
• Collaborate with communications team to continue refining brand voice and aligning on potential PR opportunities
• Monitor performance across platforms, as well as competitive analyses, and iterate strategy accordingly
• Stay up-to-date on current and emerging functionalities for each social media platform, as well as industry trends
• Coordinate with social support team when needed
We'd love to hear from you if:
• At least 5-7 years working in social media via marketing or communications role
• Excellent written and verbal communication abilities
• Working knowledge of paid and earned social media
• Working knowledge of Microsoft Office and Google Suite
• Ability to write clearly and quickly, while adhering to Mailchimp’s voice and tone
• A collaborative spirit and experience working with other writers, designers, and developers
• Experience with social media management systems preferred (e.g., Sprinklr, Hootsuite)
• Agency experience or experience managing an agency relationship
• A willingness to embrace change, feedback and to adapt strategies on the fly
• Exceptional organizational and creative problem-solving skills.
• Experience managing multiple projects with varying timelines
Bonus points if you have the following:
• Experience with photo editing software like Photoshop
• Experience with social media analytics
How you’ll work: Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.
• Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems.
• Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
• Expecting the best: You hold yourself and others accountable to meet commitments
• Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
• Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
• Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
• Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
• Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service
The target base salary for this role is $85,000 to $102,000. Base salary will be determined through the selection and assessment process for this role relative to your experience and our job qualifications.
Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more!
Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are working toward becoming a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law Show more details...
We’re looking for a Manager, Organic Social to create engaging marketing content that educates and delights our audience across Mailchimp’s social media... channels. You'll also manage Mailchimp’s social media content calendar, and coordinate with other departments around new releases and promotional priorities. The ideal candidate is an excellent communicator, collaborator, organized, and loves storytelling.
What you'll do here:
• Oversee editorial calendar, including prioritizing needs from internal stakeholders, assessing fit from brand accounts, and balancing messaging requests
• Coordinate with other departments around new releases and promotional priorities
• Work with various teams to create platform-optimized posts for all Mailchimp-owned social channels
• Collaborate with Demand Center social team to inform on channel and editorial strategy for project work
• Own the evergreen content work stream, addressing needs from internal teams not prioritized in project and campaign work
• Provide editorial social guidance on internal campaign and project work
• Monitor social space for trends and cultural moments important to the brand & the brand’s target audience for potential real-time content opportunities
• Liaise with agencies and collaborate with team members to develop a cohesive social media editorial calendar
• Collaborate with communications team to continue refining brand voice and aligning on potential PR opportunities
• Monitor performance across platforms, as well as competitive analyses, and iterate strategy accordingly
• Stay up-to-date on current and emerging functionalities for each social media platform, as well as industry trends
• Coordinate with social support team when needed
We'd love to hear from you if:
• At least 5-7 years working in social media via marketing or communications role
• Excellent written and verbal communication abilities
• Working knowledge of paid and earned social media
• Working knowledge of Microsoft Office and Google Suite
• Ability to write clearly and quickly, while adhering to Mailchimp’s voice and tone
• A collaborative spirit and experience working with other writers, designers, and developers
• Experience with social media management systems preferred (e.g., Sprinklr, Hootsuite)
• Agency experience or experience managing an agency relationship
• A willingness to embrace change, feedback and to adapt strategies on the fly
• Exceptional organizational and creative problem-solving skills.
• Experience managing multiple projects with varying timelines
Bonus points if you have the following:
• Experience with photo editing software like Photoshop
• Experience with social media analytics
How you’ll work: Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.
• Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems.
• Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
• Expecting the best: You hold yourself and others accountable to meet commitments
• Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
• Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
• Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
• Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
• Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service
The target base salary for this role is $85,000 to $102,000. Base salary will be determined through the selection and assessment process for this role relative to your experience and our job qualifications.
Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more!
Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are working toward becoming a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law Show more details...
via Intuit Careers
posted_at: 2 days agoschedule_type: Full-time
Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
Our Analytics team is a new and growing function here at Mailchimp to support our strategic initiatives, business operations and revenue management as... Mailchimp continues to evolve. We are seeking a
Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
Our Analytics team is a new and growing function here at Mailchimp to support our strategic initiatives, business operations and revenue management as... Mailchimp continues to evolve. We are seeking a motivated and energetic analyst to support the growth of the analytics function of this team.
As a Strategy and Revenue Planning (SRP) Senior Analyst, you’ll lead strategic, data-driven decision making at Mailchimp. In this role, you will apply a variety of analytical/reporting techniques to conduct deep dive analyses on revenue performance, user acquisition/churn, customer behavior, and business trends. You’ll partner with teams across the Analytics Team to integrate market research, customer feedback, product data, and cross functional roadmaps into your analyses. You’ll incorporate these insights into tangible pricing and growth initiatives, helping to shape Mailchimp’s strategic vision and 3-5 year growth plan.This position is a hybrid role and will located in Atlanta, GA
Responsibilities
Revenue Analytics
• Understand both quantitative and qualitative research and trends related to the business and actively leverage those insights to help teams make data-informed decisions
• Lead the development, improvement, and automation of reporting (e.g., Tableau & Looker dashboards, visualizations) on revenue impact and KPIs of cross-functional initiatives (e.g., revenue growth, upsell rates, cross sell rates, etc.)
• Continuously improve reporting and facilitate insight generation (i.e., highlighting and decomposing trends and drilling down to identify underlying drivers)
• Develop narratives and recommendations from analyses, build presentations, and present findings to business stakeholders
• Build relationships and provide analytical guidance to key business stakeholders and leaders
• Drive methodology iteration and build templates for common analysis projects
• Build analysis plans and plan out analysis for individual or team analysis projects
Revenue Management
• Using a combination of SQL and Excel, conduct revenue and pricing analyses to define new product pricing, promotional strategies, and calculate impacts of pricing changes
• Drive churn initiatives by quantifying customer churn, identifying churn mitigation opportunities, and advising cross functional initiatives on implementation
Strategic Planning
• Working closely with strategic initiative owners, synthesize inputs from multiple sources and stakeholders to support part of the end-to-end strategic planning process (target setting, idea creation, debate, planning, resource allocation, accountability)
• Using Excel or Google Sheets, develop analytical models to project future growth and track progress of ongoing initiatives
• Using Excel or Google Sheets, develop financial models and valuation analyses for potential new products and acquisition opportunities, integrating financial targets with usage metrics to create benchmarks for success Show more details...
Our Analytics team is a new and growing function here at Mailchimp to support our strategic initiatives, business operations and revenue management as... Mailchimp continues to evolve. We are seeking a motivated and energetic analyst to support the growth of the analytics function of this team.
As a Strategy and Revenue Planning (SRP) Senior Analyst, you’ll lead strategic, data-driven decision making at Mailchimp. In this role, you will apply a variety of analytical/reporting techniques to conduct deep dive analyses on revenue performance, user acquisition/churn, customer behavior, and business trends. You’ll partner with teams across the Analytics Team to integrate market research, customer feedback, product data, and cross functional roadmaps into your analyses. You’ll incorporate these insights into tangible pricing and growth initiatives, helping to shape Mailchimp’s strategic vision and 3-5 year growth plan.This position is a hybrid role and will located in Atlanta, GA
Responsibilities
Revenue Analytics
• Understand both quantitative and qualitative research and trends related to the business and actively leverage those insights to help teams make data-informed decisions
• Lead the development, improvement, and automation of reporting (e.g., Tableau & Looker dashboards, visualizations) on revenue impact and KPIs of cross-functional initiatives (e.g., revenue growth, upsell rates, cross sell rates, etc.)
• Continuously improve reporting and facilitate insight generation (i.e., highlighting and decomposing trends and drilling down to identify underlying drivers)
• Develop narratives and recommendations from analyses, build presentations, and present findings to business stakeholders
• Build relationships and provide analytical guidance to key business stakeholders and leaders
• Drive methodology iteration and build templates for common analysis projects
• Build analysis plans and plan out analysis for individual or team analysis projects
Revenue Management
• Using a combination of SQL and Excel, conduct revenue and pricing analyses to define new product pricing, promotional strategies, and calculate impacts of pricing changes
• Drive churn initiatives by quantifying customer churn, identifying churn mitigation opportunities, and advising cross functional initiatives on implementation
Strategic Planning
• Working closely with strategic initiative owners, synthesize inputs from multiple sources and stakeholders to support part of the end-to-end strategic planning process (target setting, idea creation, debate, planning, resource allocation, accountability)
• Using Excel or Google Sheets, develop analytical models to project future growth and track progress of ongoing initiatives
• Using Excel or Google Sheets, develop financial models and valuation analyses for potential new products and acquisition opportunities, integrating financial targets with usage metrics to create benchmarks for success Show more details...
via Product Marketing Alliance
schedule_type: Full-timework_from_home: 1
Mailchimp’s Product Marketing team bridges art and science to make a meaningful impact on the company’s brand, product, and business goals. We develop creative and innovative marketing strategies to take Mailchimp’s marketing platform to customers across the globe. And we’re looking for business leaders who want to make a meaningful contribution to our business goals in a high growth... environment.
We are seeking a Product Marketing Manager
Mailchimp’s Product Marketing team bridges art and science to make a meaningful impact on the company’s brand, product, and business goals. We develop creative and innovative marketing strategies to take Mailchimp’s marketing platform to customers across the globe. And we’re looking for business leaders who want to make a meaningful contribution to our business goals in a high growth... environment.
We are seeking a Product Marketing Manager who will be responsible for driving the success of Mailchimp premium offerings. This will include developing a deep understanding of Mailchimp customers and prospects, products, services and technology, the overall market, key verticals and segments, and the competition. This role will initially focus on Mailchimp’s premium offering and will be responsible for accelerating growth with mid-market users, focusing on the ways in which Mailchimp can differentiate this offering from the competitive set, grow existing users into power users, and empower our growing customer teams with the tools they need to reach this key segment
What you'll do here:
• Build a deep understanding of our customers, the market, vertical markets and the competition across all the regions in which Mailchimp does business
• Build positioning, targeting, pricing, and messaging for relevant segments and audiences
• Define clear and compelling customer pain points, value propositions, competitive differentiation, and customer success stories
• Create new product introduction strategies and go-to-market plans
• Partner with cross-functional teams to support all of the above including webinars, educational tips & tricks, in-app messaging, guides, product videos, customer success stories, blog posts, ebooks, infographics, and more
• Work with the Product Management and other cross functional support teams to uncover opportunities and use cases, define new offers and influence roadmap decisions
• Validate hypotheses through customer insights, data analysis, research and testing
• Monitor competitive activities, identifying gaps and opportunities
We'd love to hear from you if:
• You have 5+ yrs experience in product marketing in the Martech, SaaS, cloud or mobile technology industries; experience with marketing services and across both B2B and B2C is preferred
• You have proven ability to create go-to-market positioning and strategies and to create and position unique solutions for different customers
• Proven track record of shaping product roadmaps and user experiences through deep consumer understanding, actionable insights and sound recommendations
• Proven experience creating compelling messaging for different segments and personas
• Ability to craft compelling stories, collateral, and tools around technology products and services for both business and technical buyers
• Experienced marketer that understands how to use the full marketing toolkit
• Technically savvy and intellectually curious about new technologies and how they work to enable new customer solutions
• Avid learner who has experience learning new markets and industries and devising solutions and marketing strategies to reach those markets
• Strong teaming skills and experience to bring together diverse views
• Ability to communicate and collaborate effectively
• Strong creative, problem solving, and strategic thinking abilities
• Demonstrated ability to organize and prioritize work to drive results on-time and with high quality
• Exceptional critical thinking, analytical, and quantitative skills
Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed.
We love our hometown and support sustainable urban renewal. Our headquarters is in the historic Ponce City Market, right on the Atlanta Beltline. If you'd like to be considered for this position, please apply below. We look forward to meeting you!
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
We are seeking a Product Marketing Manager who will be responsible for driving the success of Mailchimp premium offerings. This will include developing a deep understanding of Mailchimp customers and prospects, products, services and technology, the overall market, key verticals and segments, and the competition. This role will initially focus on Mailchimp’s premium offering and will be responsible for accelerating growth with mid-market users, focusing on the ways in which Mailchimp can differentiate this offering from the competitive set, grow existing users into power users, and empower our growing customer teams with the tools they need to reach this key segment
What you'll do here:
• Build a deep understanding of our customers, the market, vertical markets and the competition across all the regions in which Mailchimp does business
• Build positioning, targeting, pricing, and messaging for relevant segments and audiences
• Define clear and compelling customer pain points, value propositions, competitive differentiation, and customer success stories
• Create new product introduction strategies and go-to-market plans
• Partner with cross-functional teams to support all of the above including webinars, educational tips & tricks, in-app messaging, guides, product videos, customer success stories, blog posts, ebooks, infographics, and more
• Work with the Product Management and other cross functional support teams to uncover opportunities and use cases, define new offers and influence roadmap decisions
• Validate hypotheses through customer insights, data analysis, research and testing
• Monitor competitive activities, identifying gaps and opportunities
We'd love to hear from you if:
• You have 5+ yrs experience in product marketing in the Martech, SaaS, cloud or mobile technology industries; experience with marketing services and across both B2B and B2C is preferred
• You have proven ability to create go-to-market positioning and strategies and to create and position unique solutions for different customers
• Proven track record of shaping product roadmaps and user experiences through deep consumer understanding, actionable insights and sound recommendations
• Proven experience creating compelling messaging for different segments and personas
• Ability to craft compelling stories, collateral, and tools around technology products and services for both business and technical buyers
• Experienced marketer that understands how to use the full marketing toolkit
• Technically savvy and intellectually curious about new technologies and how they work to enable new customer solutions
• Avid learner who has experience learning new markets and industries and devising solutions and marketing strategies to reach those markets
• Strong teaming skills and experience to bring together diverse views
• Ability to communicate and collaborate effectively
• Strong creative, problem solving, and strategic thinking abilities
• Demonstrated ability to organize and prioritize work to drive results on-time and with high quality
• Exceptional critical thinking, analytical, and quantitative skills
Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed.
We love our hometown and support sustainable urban renewal. Our headquarters is in the historic Ponce City Market, right on the Atlanta Beltline. If you'd like to be considered for this position, please apply below. We look forward to meeting you!
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Overview
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools...
SMS Partners is a new group at Mailchimp focused on building our new SMS Partners feature which will allow our customers to send SMS / MMS marketing messages to their customers utilizing third
Overview
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools...
SMS Partners is a new group at Mailchimp focused on building our new SMS Partners feature which will allow our customers to send SMS / MMS marketing messages to their customers utilizing third party vendor platforms, and we are looking for a Staff level engineer to help us do it. You can expect to set the team’s technical direction, spearhead efforts to establish patterns and processes, and lead the team through the design and execution of software features. You will collaborate with teams throughout the company and represent our group in cross-departmental projects and forward-looking discussions with Directors and VPs.
Mailchimp has a flexible approach to work. We have offices in Atlanta and Brooklyn. This role would provide you with both in office and work from home opportunities (hybrid).
What You'll Bring
• Experience building robust services that integrate with third party vendor APIs
• Experience driving cross functional projects and communicating the technical aspects to both engineering and non-technical teams
• Experience with distributed systems, including aspects on load management, monitoring, and building resiliency
• You have full stack development experience and proficiency in PHP, Go, React, or other languages that can be demonstrated through a portfolio of code
• You are a self starter that can work independently while also putting an emphasis on mentorship of those around you
• You are passionate about building and delivering great features for customer
How You Will Lead
• Establish patterns that help with consistency and engineer effectiveness
• Architect and implement projects consistent with our philosophy and guidelines
• Ensure developmental focus for the company's biggest initiatives
• Collaborate with developers and engineers to solve complex issues
• Empower team members by providing technical guidance and mentorship and training
• Understand the operational needs of other departments
• Technical guidance on large-scale projects that may span multiple engineering teams
• Remain up-to-date on evolving tools and patterns for managing infrastructure and guiding our implementation of them when necessary
• Work with a distributed team to push projects forward by providing feedback on code and architecture decisions Show more details...
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools...
SMS Partners is a new group at Mailchimp focused on building our new SMS Partners feature which will allow our customers to send SMS / MMS marketing messages to their customers utilizing third party vendor platforms, and we are looking for a Staff level engineer to help us do it. You can expect to set the team’s technical direction, spearhead efforts to establish patterns and processes, and lead the team through the design and execution of software features. You will collaborate with teams throughout the company and represent our group in cross-departmental projects and forward-looking discussions with Directors and VPs.
Mailchimp has a flexible approach to work. We have offices in Atlanta and Brooklyn. This role would provide you with both in office and work from home opportunities (hybrid).
What You'll Bring
• Experience building robust services that integrate with third party vendor APIs
• Experience driving cross functional projects and communicating the technical aspects to both engineering and non-technical teams
• Experience with distributed systems, including aspects on load management, monitoring, and building resiliency
• You have full stack development experience and proficiency in PHP, Go, React, or other languages that can be demonstrated through a portfolio of code
• You are a self starter that can work independently while also putting an emphasis on mentorship of those around you
• You are passionate about building and delivering great features for customer
How You Will Lead
• Establish patterns that help with consistency and engineer effectiveness
• Architect and implement projects consistent with our philosophy and guidelines
• Ensure developmental focus for the company's biggest initiatives
• Collaborate with developers and engineers to solve complex issues
• Empower team members by providing technical guidance and mentorship and training
• Understand the operational needs of other departments
• Technical guidance on large-scale projects that may span multiple engineering teams
• Remain up-to-date on evolving tools and patterns for managing infrastructure and guiding our implementation of them when necessary
• Work with a distributed team to push projects forward by providing feedback on code and architecture decisions Show more details...
via Intuit Careers
posted_at: 23 days agoschedule_type: Full-time
Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses and the self-employed. Across our five leading brands – Turbo Tax, Credit Karma, Mint, QuickBooks, and Mailchimp – Intuit serves over 100M customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem. Intuit is known... for its innovation track record, customer centricity,
Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses and the self-employed. Across our five leading brands – Turbo Tax, Credit Karma, Mint, QuickBooks, and Mailchimp – Intuit serves over 100M customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem. Intuit is known... for its innovation track record, customer centricity, and its consistent recognition as a top place to work.
Mailchimp solves one of the largest challenges small businesses face – getting customers. For two-thirds of small businesses, finding new customers is their biggest obstacle and over 25% struggle to retain existing ones. 13M businesses use Mailchimp to grow their business, and the combination of QuickBooks and Mailchimp will enable the next horizon of transformative innovation. Through the combined offering, small businesses will be able to grow and manage their business with one platform, enabling Mailchimp to offer unparalleled performance to its customers.
We are looking for a seasoned Chief Operating Officer who will play a key role in Mailchimp’s senior leadership team working hand in hand with the CEO to define and deliver on Mailchimp’s strategy.
Responsibilities
• Play a key role on Mailchimp’s Senior Leadership, working hand in hand with Mailchimp’s CEO to define and deliver on Mailchimp’s strategy.
• Lead the Strategy, Communications, and Operations teams in service of achieving Mailchimp’s growth ambitions and making Mailchimp a top place to work.
• Lead the 3 and 1 year planning process for Mailchimp, putting in place an efficient and impactful planning process and working with teams to identify our strategy and top initiatives to achieve our growth ambitions.
• Play a foundational role in building a high performing organization for Mailchimp, creating strong connections with Intuit overall, ensuring rapid decision making and clear priorities, ensuring a strong career and growth path for our teams, and achieving our goals for diversity, equity and inclusion.
• Lead efforts to build strong ties with the Atlanta community, including universities, developers / startups, non-profits, government leaders, and other businesses. Play a key role in building a strong reputation for Atlanta as one of the top employers. Show more details...
Mailchimp solves one of the largest challenges small businesses face – getting customers. For two-thirds of small businesses, finding new customers is their biggest obstacle and over 25% struggle to retain existing ones. 13M businesses use Mailchimp to grow their business, and the combination of QuickBooks and Mailchimp will enable the next horizon of transformative innovation. Through the combined offering, small businesses will be able to grow and manage their business with one platform, enabling Mailchimp to offer unparalleled performance to its customers.
We are looking for a seasoned Chief Operating Officer who will play a key role in Mailchimp’s senior leadership team working hand in hand with the CEO to define and deliver on Mailchimp’s strategy.
Responsibilities
• Play a key role on Mailchimp’s Senior Leadership, working hand in hand with Mailchimp’s CEO to define and deliver on Mailchimp’s strategy.
• Lead the Strategy, Communications, and Operations teams in service of achieving Mailchimp’s growth ambitions and making Mailchimp a top place to work.
• Lead the 3 and 1 year planning process for Mailchimp, putting in place an efficient and impactful planning process and working with teams to identify our strategy and top initiatives to achieve our growth ambitions.
• Play a foundational role in building a high performing organization for Mailchimp, creating strong connections with Intuit overall, ensuring rapid decision making and clear priorities, ensuring a strong career and growth path for our teams, and achieving our goals for diversity, equity and inclusion.
• Lead efforts to build strong ties with the Atlanta community, including universities, developers / startups, non-profits, government leaders, and other businesses. Play a key role in building a strong reputation for Atlanta as one of the top employers. Show more details...
via Indeed
posted_at: 7 hours agoschedule_type: Full-time
Overview
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools...
The Data Analytics & Science team at MailChimp drives user growth and retention using product insights and marketing channel optimization for the MailChimp. We are an exciting, growing and fun
Overview
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools...
The Data Analytics & Science team at MailChimp drives user growth and retention using product insights and marketing channel optimization for the MailChimp. We are an exciting, growing and fun team that works with industry- leading analytics tools, techniques and best practices.
As a Senior Manager Marketing Sciences, you will dive deep into our digital acquisition data and campaigns to uncover actionable insights and make recommendations that will influence the company’s strategic decisions. This position works alongside marketers, agency partners and finance team to deliver business results and grow our customer base for our MailChimp products. This position is a hybrid role and can be located in NY/NJ area or Atlanta, GA
What you'll bring
We’d love to hear from you if:
• You have 8+ years of experience in customer marketing and analytics, 3+ years of team management experience
• You have experience building market mix models, MTA models ability to develop insights using these models
• You have rich digital media analytics experience, knowledge of experimentation design, A/B testing and paid media testing
• You have outstanding communication skills with the ability to influence decision makers and build consensus with teams
• You have the willingness and ability to adapt to the rapid business and organizational changes that accompany a high-growth environment
• You have an undergrad Degree in Quantitative Field (Masters preferred) or equivalent work experience
At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!
How you will lead
What you’ll do here:
• You will help build out of the marketing science discipline including establishing the methodologies, processes and internal and external partnership to measure and optimize marketing ROI
• You will establish strong partnerships between media analytics, marketing planning, advertising teams to develop and execute the learning roadmap and ensure analytics are effectively embedded in decision making
• You will lead the marketing mix modeling and multi-touch attribution analytic programs to create a unified platform to inform marketing planning and optimization
• You will lead the cross-channel campaign measurement program to assess impact on brand health and reputation KPI’s
• You will develop presentations and reports for senior management on key marketing analytics initiatives
• You will be a subject matter expert on the latest consumer, industry and competitive trends Show more details...
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools...
The Data Analytics & Science team at MailChimp drives user growth and retention using product insights and marketing channel optimization for the MailChimp. We are an exciting, growing and fun team that works with industry- leading analytics tools, techniques and best practices.
As a Senior Manager Marketing Sciences, you will dive deep into our digital acquisition data and campaigns to uncover actionable insights and make recommendations that will influence the company’s strategic decisions. This position works alongside marketers, agency partners and finance team to deliver business results and grow our customer base for our MailChimp products. This position is a hybrid role and can be located in NY/NJ area or Atlanta, GA
What you'll bring
We’d love to hear from you if:
• You have 8+ years of experience in customer marketing and analytics, 3+ years of team management experience
• You have experience building market mix models, MTA models ability to develop insights using these models
• You have rich digital media analytics experience, knowledge of experimentation design, A/B testing and paid media testing
• You have outstanding communication skills with the ability to influence decision makers and build consensus with teams
• You have the willingness and ability to adapt to the rapid business and organizational changes that accompany a high-growth environment
• You have an undergrad Degree in Quantitative Field (Masters preferred) or equivalent work experience
At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!
How you will lead
What you’ll do here:
• You will help build out of the marketing science discipline including establishing the methodologies, processes and internal and external partnership to measure and optimize marketing ROI
• You will establish strong partnerships between media analytics, marketing planning, advertising teams to develop and execute the learning roadmap and ensure analytics are effectively embedded in decision making
• You will lead the marketing mix modeling and multi-touch attribution analytic programs to create a unified platform to inform marketing planning and optimization
• You will lead the cross-channel campaign measurement program to assess impact on brand health and reputation KPI’s
• You will develop presentations and reports for senior management on key marketing analytics initiatives
• You will be a subject matter expert on the latest consumer, industry and competitive trends Show more details...
via Intuit Careers
posted_at: 29 days agoschedule_type: Full-time
We’re looking for a Senior Analyst to join the Customer Analytics team. You will be responsible for owning key analyses projects, reporting, and processes leading to insights that help drive decision making to better serve and retain our customers. We are seeking a motivated and energetic data analyst to support the growth of the analytics function of this team
As a Senior Analyst on the... Customer Analytics team, you will help lead strategic,
We’re looking for a Senior Analyst to join the Customer Analytics team. You will be responsible for owning key analyses projects, reporting, and processes leading to insights that help drive decision making to better serve and retain our customers. We are seeking a motivated and energetic data analyst to support the growth of the analytics function of this team
As a Senior Analyst on the... Customer Analytics team, you will help lead strategic, data-driven decision making at Mailchimp. In this role, you will apply a variety of analytical tools and techniques to conduct analyses to understand and explain customer behavior, business trends, and predict future business outcomes. Your main stakeholders will be the customer success, customer management, customer education, and sales teams. You’ll work cross-functionally with, product, finance, marketing, legal, and others -- to support the business on strategic analytics requests and build cross-functional reporting to arm Mailchimp with insights that will help steer our future.
This position is a hybrid role and can be located in NY/NJ area or Atlanta, GA
Responsibilities
Analysis & Insights
• Build analysis plans individual or team analysis projects
• Using a combination of SQL, Excel/Sheets, and Tableau, analyze multiple kinds of data sets to provide a complete picture of user behavior
• Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
• Develop data infrastructure guidelines for new customer outreach programs and partner with data teams to implement
• Drive methodology iteration and build templates for common analysis projects
• Identify and synthesize both quantitative and qualitative research and trends related to the business
• Craft narratives and recommendations from analyses, build presentations, and present findings to business stakeholders
Drive Visibility & Decision Making
• Lead the development, improvement, and automation of Customer Team Initiative reporting (e.g., Tableau & Looker dashboards, visualizations)
• Facilitate insight generation from KPIs, highlighting and decomposing trends and drilling down to identify underlying drivers
• Build relationships and provide analytical guidance to business stakeholders and leaders Show more details...
As a Senior Analyst on the... Customer Analytics team, you will help lead strategic, data-driven decision making at Mailchimp. In this role, you will apply a variety of analytical tools and techniques to conduct analyses to understand and explain customer behavior, business trends, and predict future business outcomes. Your main stakeholders will be the customer success, customer management, customer education, and sales teams. You’ll work cross-functionally with, product, finance, marketing, legal, and others -- to support the business on strategic analytics requests and build cross-functional reporting to arm Mailchimp with insights that will help steer our future.
This position is a hybrid role and can be located in NY/NJ area or Atlanta, GA
Responsibilities
Analysis & Insights
• Build analysis plans individual or team analysis projects
• Using a combination of SQL, Excel/Sheets, and Tableau, analyze multiple kinds of data sets to provide a complete picture of user behavior
• Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
• Develop data infrastructure guidelines for new customer outreach programs and partner with data teams to implement
• Drive methodology iteration and build templates for common analysis projects
• Identify and synthesize both quantitative and qualitative research and trends related to the business
• Craft narratives and recommendations from analyses, build presentations, and present findings to business stakeholders
Drive Visibility & Decision Making
• Lead the development, improvement, and automation of Customer Team Initiative reporting (e.g., Tableau & Looker dashboards, visualizations)
• Facilitate insight generation from KPIs, highlighting and decomposing trends and drilling down to identify underlying drivers
• Build relationships and provide analytical guidance to business stakeholders and leaders Show more details...
via Atlanta, GA - Geebo
posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
This role is responsible for operations, governance and compliance of Mailchimp.com. This role will partner with web marketing and product management on revolutionizing our website to be optimized for acquisition. Key responsibilities include maintaining compliance standards and production capacity, working with numerous stakeholders cross functionally to improve the customer experience through product roadmaps, and managing supporting technologies,
This role is responsible for operations, governance and compliance of Mailchimp.com. This role will partner with web marketing and product management on revolutionizing our website to be optimized for acquisition. Key responsibilities include maintaining compliance standards and production capacity, working with numerous stakeholders cross functionally to improve the customer experience through product roadmaps, and managing supporting technologies, teams, and site governance at all times. This role is a key leader in enabling technologies for Web, including MarTech, Marketing Ops, and customer segmentation. What you'll do here:
Day to day management of team tagging and publishing on Mailchimp.com Work with Web Marketing, Product, Design, Engineering to develop CMS requirements to help meet business goals & objectives Manage processes and governance for mailchimp.com to include but not limited to:
Testing, Tagging, Compliance, Brand Guidelines Adherence, CMS and other technology... management, SEO Requirements, Site Search, etc. Plan and coordinate all activities associated with the architecture and technical infrastructure with internal & external engineering teams as required Partner with Web Marketing and cross-functional teams to develop and execute on the roadmap for website needs/site enhancements, ultimately improving customer experience and driving increased site conversion Drive scalable web production processes and workflows that achieve operational efficiency, productivity, and effectiveness Partner with other Martech and Enablement leaders on the Marketing team (ad tech, customer lifecycle, analytics) to create one holistic and actionable view of our customers, and ability to segment and target Lead a team of experienced professionals - Attracting, recruiting, retaining, and developing team members We'd love to hear from you if:
Managed large, complex, and global websites in the technology space; preference for deep Content Management System experience Extensive knowledge of current and emerging digital best practices, with 8
years experience in Digital operations and website management Subject matter expertise in web strategy & production, site operations, UI/UX features and functionalities, site tagging, testing operations, global compliance, optimization, and device effectiveness Thorough understanding of global digital compliance requirements & corresponding technologies to support and ensure compliance Built governance frameworks and supporting processes Experience working with engineers & web producers and managing a team of direct reports Experience managing external agencies & partners Can navigate ambiguity and change with ease Experience managing and leading complex site redesigns, rebuilds, and implementations with numerous stakeholders and functions Excellent communication and prioritization skills Ability to work in a fast paced, ever-changing, high growth environment Bachelor's Degree in Business, Technology, Marketing or a Related field
Salary Range:
$80K -- $100K
Minimum Qualification
Marketing Research & AnalysisEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Day to day management of team tagging and publishing on Mailchimp.com Work with Web Marketing, Product, Design, Engineering to develop CMS requirements to help meet business goals & objectives Manage processes and governance for mailchimp.com to include but not limited to:
Testing, Tagging, Compliance, Brand Guidelines Adherence, CMS and other technology... management, SEO Requirements, Site Search, etc. Plan and coordinate all activities associated with the architecture and technical infrastructure with internal & external engineering teams as required Partner with Web Marketing and cross-functional teams to develop and execute on the roadmap for website needs/site enhancements, ultimately improving customer experience and driving increased site conversion Drive scalable web production processes and workflows that achieve operational efficiency, productivity, and effectiveness Partner with other Martech and Enablement leaders on the Marketing team (ad tech, customer lifecycle, analytics) to create one holistic and actionable view of our customers, and ability to segment and target Lead a team of experienced professionals - Attracting, recruiting, retaining, and developing team members We'd love to hear from you if:
Managed large, complex, and global websites in the technology space; preference for deep Content Management System experience Extensive knowledge of current and emerging digital best practices, with 8
years experience in Digital operations and website management Subject matter expertise in web strategy & production, site operations, UI/UX features and functionalities, site tagging, testing operations, global compliance, optimization, and device effectiveness Thorough understanding of global digital compliance requirements & corresponding technologies to support and ensure compliance Built governance frameworks and supporting processes Experience working with engineers & web producers and managing a team of direct reports Experience managing external agencies & partners Can navigate ambiguity and change with ease Experience managing and leading complex site redesigns, rebuilds, and implementations with numerous stakeholders and functions Excellent communication and prioritization skills Ability to work in a fast paced, ever-changing, high growth environment Bachelor's Degree in Business, Technology, Marketing or a Related field
Salary Range:
$80K -- $100K
Minimum Qualification
Marketing Research & AnalysisEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
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