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Most recent job postings at Malwarebytes
via LinkedIn
posted_at: 1 day agoschedule_type: Full-timework_from_home: 1
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work... or on campus. With threat hunters and innovators across
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for..
The Technical Support Engineer L1 is a highly organized self-starter looking for a challenge and ready to join a company in a rapid period of growth. The successful candidate will have the ability to drive impactful B2B post-sale technical support case triage activities and work closely with other global support team members to convert customers into brand advocates.
What You’ll Do
• Accept Tier 1 enterprise calls, emails, chats and forum posts, to understand and replicate the issue presented, and then provide the appropriate solution to the issue
• Support various end-users primarily focused on English speaking users
• Design, set up, configure, troubleshoot and manage corporate networks / home networks
• Participate on Malwarebytes Forums and Helpdesk, addressing technical issues posted by users and customers as assigned
Skills You’ll Need To Have
• Highly developed sense of integrity and demonstrated passion for excellence with respect to treating and caring for customers
• Creative thinking and problem solving
• Ability to work with distributed teams
• Ability to communicate clearly and professionally, and convey detailed instructions both verbally and in writing
• Recent customer facing experience; telephone, chat and email
• Strong configuration, troubleshooting and debugging skills relating to hardware, drivers and software issues
• Proficient in Windows OS as well as all existing Windows Server versions (Mac and Linux a plus)
• Proficient in Windows Command lines, scripting structure and syntax, windows domain and workgroup network infrastructures
• Proficient in installation, configuration, maintenance of SQL server or equivalent databases
• Prior experience working with malware removal tools, firewall, anti-virus and security software supporting Corporate & Enterprise customers to positive outcomes
• Ability to setup and test in an emulated/virtual environment, such as VMWare, Virtual Box, Virtual PC
Benefits And Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program
• Wellness programs
• Stocked kitchens with drinks, snacks, fruit, and lunch options (when it’s safe again Show more details...
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for..
The Technical Support Engineer L1 is a highly organized self-starter looking for a challenge and ready to join a company in a rapid period of growth. The successful candidate will have the ability to drive impactful B2B post-sale technical support case triage activities and work closely with other global support team members to convert customers into brand advocates.
What You’ll Do
• Accept Tier 1 enterprise calls, emails, chats and forum posts, to understand and replicate the issue presented, and then provide the appropriate solution to the issue
• Support various end-users primarily focused on English speaking users
• Design, set up, configure, troubleshoot and manage corporate networks / home networks
• Participate on Malwarebytes Forums and Helpdesk, addressing technical issues posted by users and customers as assigned
Skills You’ll Need To Have
• Highly developed sense of integrity and demonstrated passion for excellence with respect to treating and caring for customers
• Creative thinking and problem solving
• Ability to work with distributed teams
• Ability to communicate clearly and professionally, and convey detailed instructions both verbally and in writing
• Recent customer facing experience; telephone, chat and email
• Strong configuration, troubleshooting and debugging skills relating to hardware, drivers and software issues
• Proficient in Windows OS as well as all existing Windows Server versions (Mac and Linux a plus)
• Proficient in Windows Command lines, scripting structure and syntax, windows domain and workgroup network infrastructures
• Proficient in installation, configuration, maintenance of SQL server or equivalent databases
• Prior experience working with malware removal tools, firewall, anti-virus and security software supporting Corporate & Enterprise customers to positive outcomes
• Ability to setup and test in an emulated/virtual environment, such as VMWare, Virtual Box, Virtual PC
Benefits And Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program
• Wellness programs
• Stocked kitchens with drinks, snacks, fruit, and lunch options (when it’s safe again Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work... or on campus. With threat hunters and innovators across
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for..
We are looking for an experienced Digital Media Designer & Developer to design, edit, and publish digital media content across multiple platforms. You will be responsible for designing and creating videos, websites, training content, and infographics. You should possess a strong technical grasp of digital media editing tools, wireframing tools, CSS, HTML, and Javascript.
Our ideal candidate is collaborative, has excellent written and communication skills and a proven record in designing multimedia assets.
What You’ll Do
• Work with technical and non-technical resources from support, marketing, product management, and engineering, to design, create, build, and publish digital media content that adheres to brand standards
• Design and create wireframes
• Report on web and digital media analytics
• Improve the customer experience to reduce friction on the websites
Skills You’ll Need To Have
• 2+ years of experience in Media Design or a similar role
• You are collaborative, accountable and enjoy working in a team environment
• Proven ability to work independently with minimal supervision and deliver projects on time
• Excellent written and communication skills
• Strong CSS, HTML, and Javascript skills
• Basic understanding of web analytics (e.g., Google Analytics)
• Experience with media editing and wireframing tools
• Experience building custom Zendesk Help Center themes
• Experience with cybersecurity applications
• Versed in UI/UX design
Benefits And Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical coverage
• Competitive salary
• Open Time Off Policy
• Access to Employee Assistance Program
• Employee Referral Bonus Program
• Wellness programs
• Stocked kitchens with drinks, snacks and fruit Show more details...
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for..
We are looking for an experienced Digital Media Designer & Developer to design, edit, and publish digital media content across multiple platforms. You will be responsible for designing and creating videos, websites, training content, and infographics. You should possess a strong technical grasp of digital media editing tools, wireframing tools, CSS, HTML, and Javascript.
Our ideal candidate is collaborative, has excellent written and communication skills and a proven record in designing multimedia assets.
What You’ll Do
• Work with technical and non-technical resources from support, marketing, product management, and engineering, to design, create, build, and publish digital media content that adheres to brand standards
• Design and create wireframes
• Report on web and digital media analytics
• Improve the customer experience to reduce friction on the websites
Skills You’ll Need To Have
• 2+ years of experience in Media Design or a similar role
• You are collaborative, accountable and enjoy working in a team environment
• Proven ability to work independently with minimal supervision and deliver projects on time
• Excellent written and communication skills
• Strong CSS, HTML, and Javascript skills
• Basic understanding of web analytics (e.g., Google Analytics)
• Experience with media editing and wireframing tools
• Experience building custom Zendesk Help Center themes
• Experience with cybersecurity applications
• Versed in UI/UX design
Benefits And Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical coverage
• Competitive salary
• Open Time Off Policy
• Access to Employee Assistance Program
• Employee Referral Bonus Program
• Wellness programs
• Stocked kitchens with drinks, snacks and fruit Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work... or on campus. With threat hunters and innovators across
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for...
As the company has been expanding at a fast pace, we are facing challenges to overcome in order to transform the company into a more efficient and result-driven organization. This requires our finance team to act as a cohesion point to drive cross-functional alignment on the planning and execution of the company’s key initiatives. In that regard, we’re looking for a top FP&A talent who is motivated, flexible, and resilient so as to become a change agent for our company’s next chapter. We believe that this is your opportunity to prove yourself and get rewarded with the success of the company.
What You’ll Do
As a Finance Manager in our FP&A team, you will be responsible for the consolidation of forecast and budget, support the preparation of executive and board presentations, business partner with the CFO organization, and provide backup for the Anaplan System Analyst. You should also expect to be assigned to any project or task in the areas of forecasting, planning, reporting, and analysis. Below are the real examples of projects that our FP&A team has accomplished or is chartered to accomplish in the near future.
• Corporate forecast (P&L, B/S, CFS)
• Annual operating plan
• Key SaaS metrics
• Executive dashboard
• Board of Directors packages
• Long range planning
• Valuation
• M&A
• Enterprise Data Warehouse
• Reporting automation
Skills You’ll Need To Have
• Bachelor's Degree in business, research, engineering, or related field; Master’s Degree desirable.
• 10+ years of experience in FP&A (with extensive business case experience), investment banking, corporate development, private equity, venture capital, or management consulting, with a focus on the technology industry
• Strong analytical skills with financial modelling experience and a good understanding of accounting principles
• SaaS experience preferred
• Advanced Excel User (Advanced formula, Pivot table, Power Pivot)
• Team player
• Well-organized, attention to detail and ability to prioritize in fast-paced environment
• Hands-on experience with NetSuite and Anaplan preferred
Benefits And Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program
• Wellness programs Show more details...
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for...
As the company has been expanding at a fast pace, we are facing challenges to overcome in order to transform the company into a more efficient and result-driven organization. This requires our finance team to act as a cohesion point to drive cross-functional alignment on the planning and execution of the company’s key initiatives. In that regard, we’re looking for a top FP&A talent who is motivated, flexible, and resilient so as to become a change agent for our company’s next chapter. We believe that this is your opportunity to prove yourself and get rewarded with the success of the company.
What You’ll Do
As a Finance Manager in our FP&A team, you will be responsible for the consolidation of forecast and budget, support the preparation of executive and board presentations, business partner with the CFO organization, and provide backup for the Anaplan System Analyst. You should also expect to be assigned to any project or task in the areas of forecasting, planning, reporting, and analysis. Below are the real examples of projects that our FP&A team has accomplished or is chartered to accomplish in the near future.
• Corporate forecast (P&L, B/S, CFS)
• Annual operating plan
• Key SaaS metrics
• Executive dashboard
• Board of Directors packages
• Long range planning
• Valuation
• M&A
• Enterprise Data Warehouse
• Reporting automation
Skills You’ll Need To Have
• Bachelor's Degree in business, research, engineering, or related field; Master’s Degree desirable.
• 10+ years of experience in FP&A (with extensive business case experience), investment banking, corporate development, private equity, venture capital, or management consulting, with a focus on the technology industry
• Strong analytical skills with financial modelling experience and a good understanding of accounting principles
• SaaS experience preferred
• Advanced Excel User (Advanced formula, Pivot table, Power Pivot)
• Team player
• Well-organized, attention to detail and ability to prioritize in fast-paced environment
• Hands-on experience with NetSuite and Anaplan preferred
Benefits And Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program
• Wellness programs Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work... or on campus. With threat hunters and innovators across
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for..
Someone to lead the implementation of processes, systems, & program efficacy associated with Malwarebytes’ sales compensation program. The role will include the oversight of the plan design process, system implementation and administration, seller compensation support management, analytics and training. You will also have involvement in measuring the effectiveness of the program, and will report to the Manager of Sales Compensation.
What You’ll Do
• Own accuracy and timely distribution of commission payments and statement releases for multiple areas of the Malwarebytes Sales Team
• Report on Compensation to Leadership, including related KPI’s
• Manage inquiries to SLA’s, process Exception Requests, and directly interact with the Field to explain the Plan where needed
• Recalculate and reconcile all payments to source to data and ensure accurate payments to the Field
• Respond to inquiries within SLA’s, and at the highest level of customer service
• Admin and lead data management within our ICM
• Work closely with other business partners and departments such as Sales Managers, HR, and Finance, to drive on-going process refinement to improve the efficiency and accuracy of sales commissions calculations and reporting
• Troubleshoot and resolve commission issues in a timely manner
• Know and understand our Plans, Rules of Engagement, and Terms & Conditions cold, and proactively be ahead of conflicts and issues
• Develop and maintain documentation procedures for all commissions processes
• Identify opportunities and propose additional controls, process standardization, or automation
• Manage, and track progress against our SPIFF programs
Skills You’ll Need To Have
• 3+ years of Incentive Compensation program OR Commissions Finance experience, preferably in SaaS
• Bachelor’s degree in Business, Accounting or related field is required.
• Firm grasp of the commission administrative process flow, including plan document distribution and tracking; transaction crediting; incentive calculations; payment file preparation; and issue resolution
• Highly proficient with Salesforce.com
• Experience with and expert skills with an enterprise ICM (e.g., Xactly, SPIFF, CaptivateIQ, QuotaPath, etc.)
• Highly proficient in Excel / GoogleSheets
• Communication: Clear, concise communicator; ability to synthesize complex data or business problems into actionable information to drive results
• Project Management: Results-oriented, self-starter, organized, team-focused, and a strong work ethic, leveraging relationships to ensure deadlines are met
Benefits And Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program Show more details...
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for..
Someone to lead the implementation of processes, systems, & program efficacy associated with Malwarebytes’ sales compensation program. The role will include the oversight of the plan design process, system implementation and administration, seller compensation support management, analytics and training. You will also have involvement in measuring the effectiveness of the program, and will report to the Manager of Sales Compensation.
What You’ll Do
• Own accuracy and timely distribution of commission payments and statement releases for multiple areas of the Malwarebytes Sales Team
• Report on Compensation to Leadership, including related KPI’s
• Manage inquiries to SLA’s, process Exception Requests, and directly interact with the Field to explain the Plan where needed
• Recalculate and reconcile all payments to source to data and ensure accurate payments to the Field
• Respond to inquiries within SLA’s, and at the highest level of customer service
• Admin and lead data management within our ICM
• Work closely with other business partners and departments such as Sales Managers, HR, and Finance, to drive on-going process refinement to improve the efficiency and accuracy of sales commissions calculations and reporting
• Troubleshoot and resolve commission issues in a timely manner
• Know and understand our Plans, Rules of Engagement, and Terms & Conditions cold, and proactively be ahead of conflicts and issues
• Develop and maintain documentation procedures for all commissions processes
• Identify opportunities and propose additional controls, process standardization, or automation
• Manage, and track progress against our SPIFF programs
Skills You’ll Need To Have
• 3+ years of Incentive Compensation program OR Commissions Finance experience, preferably in SaaS
• Bachelor’s degree in Business, Accounting or related field is required.
• Firm grasp of the commission administrative process flow, including plan document distribution and tracking; transaction crediting; incentive calculations; payment file preparation; and issue resolution
• Highly proficient with Salesforce.com
• Experience with and expert skills with an enterprise ICM (e.g., Xactly, SPIFF, CaptivateIQ, QuotaPath, etc.)
• Highly proficient in Excel / GoogleSheets
• Communication: Clear, concise communicator; ability to synthesize complex data or business problems into actionable information to drive results
• Project Management: Results-oriented, self-starter, organized, team-focused, and a strong work ethic, leveraging relationships to ensure deadlines are met
Benefits And Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program Show more details...
via Monster
posted_at: 13 hours agoschedule_type: Full-time
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus... With threat hunters and innovators across the world,
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus... With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for...
The SEM Manager will be responsible for building, managing and executing our global paid search strategy in close alignment with our digital marketing agency. The right candidate will have proven experience in developing high performing paid search programs that deliver a high volume of marketing qualified lead and sizable pipeline and revenue contributions.
What You’ll Do:
• Partner with our digital agency to build the strategy for key ad groups, campaigns, landing pages, keywords, ad optimization and attribution across Google Ads and Microsoft Ads
• Capture and ensure daily review of inbound SEM MQLs and ensure effective follow up in partnership with sales
• Conduct keyword research, write ad copy, and establish bidding strategies to meet and exceed KPIs
• Monitor performance metrics to understand search performance and impact on pipeline and revenue across global markets
• Manage campaign budgets, estimate monthly costs and reconcile discrepancies
• Create and implement campaign A/B test experiments to identify optimal campaign results
Skills You’ll Need to Have:
• 5+ years of experience working in paid search optimization. Solid knowledge of Google Ads, Google Display Network, Microsoft Ads
• Complete understanding of search and display-specific key performance indicators to strategically measure and track program success
• Creative and analytical skills, complemented by the ability to take direction, problem-solve and take on new challenges, while paying strong attention to detail
• Highly organized with strong analytical and MS Excel skills
• Positive, flexible, and well organized to thrive in a rapid environment and meet challenging deadlines
• This person must be a self-starter, highly motivated, team player and problem solver
• Passion for results, measurement and optimization to continuously drive ROI
• Expert in navigating and utilizing tools such as Google Analytics, Salesforce, Marketo, Unbounce, Domo, Demandbase, etc.
Benefits and Perks:
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program
• Wellness programs
#LI-Remote Show more details...
Malwarebytes is looking for...
The SEM Manager will be responsible for building, managing and executing our global paid search strategy in close alignment with our digital marketing agency. The right candidate will have proven experience in developing high performing paid search programs that deliver a high volume of marketing qualified lead and sizable pipeline and revenue contributions.
What You’ll Do:
• Partner with our digital agency to build the strategy for key ad groups, campaigns, landing pages, keywords, ad optimization and attribution across Google Ads and Microsoft Ads
• Capture and ensure daily review of inbound SEM MQLs and ensure effective follow up in partnership with sales
• Conduct keyword research, write ad copy, and establish bidding strategies to meet and exceed KPIs
• Monitor performance metrics to understand search performance and impact on pipeline and revenue across global markets
• Manage campaign budgets, estimate monthly costs and reconcile discrepancies
• Create and implement campaign A/B test experiments to identify optimal campaign results
Skills You’ll Need to Have:
• 5+ years of experience working in paid search optimization. Solid knowledge of Google Ads, Google Display Network, Microsoft Ads
• Complete understanding of search and display-specific key performance indicators to strategically measure and track program success
• Creative and analytical skills, complemented by the ability to take direction, problem-solve and take on new challenges, while paying strong attention to detail
• Highly organized with strong analytical and MS Excel skills
• Positive, flexible, and well organized to thrive in a rapid environment and meet challenging deadlines
• This person must be a self-starter, highly motivated, team player and problem solver
• Passion for results, measurement and optimization to continuously drive ROI
• Expert in navigating and utilizing tools such as Google Analytics, Salesforce, Marketo, Unbounce, Domo, Demandbase, etc.
Benefits and Perks:
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program
• Wellness programs
#LI-Remote Show more details...
via BeBee
posted_at: 22 hours agoschedule_type: Full-time
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work... or on campus. With threat hunters and innovators across
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team
Malwarebytes is looking for..
We are looking for an experienced Digital Media Designer & Developer to design, edit, and publish digital media content across multiple platforms. You will be responsible for designing and creating videos, websites, training content, and infographics. You should possess a strong technical grasp of digital media editing tools, wireframing tools, CSS, HTML, and Javascript.
Our ideal candidate is collaborative, has excellent written and communication skills and a proven record in designing multimedia assets.
What you'll do
• Work with technical and non-technical resources from support, marketing, product management, and engineering, to design, create, build, and publish digital media content that adheres to brand standards
• Design and create wireframes
• Report on web and digital media analytics
• Improve the customer experience to reduce friction on the websites
Skills You'll Need to Have
• 2+ years of experience in Media Design or a similar role
• You are collaborative, accountable and enjoy working in a team environment
• Proven ability to work independently with minimal supervision and deliver projects on time
• Excellent written and communication skills
• Strong CSS, HTML, and Javascript skills
• Basic understanding of web analytics (e.g., Google Analytics)
• Experience with media editing and wireframing tools
• Experience building custom Zendesk Help Center themes
• Experience with cybersecurity applications
• Versed in UI/UX design
Benefits and Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun
• Comprehensive medical coverage
• Competitive salary
• Open Time Off Policy
• Access to Employee Assistance Program
• Employee Referral Bonus Program
• Wellness programs
• Stocked kitchens with drinks, snacks and fruit Show more details...
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team
Malwarebytes is looking for..
We are looking for an experienced Digital Media Designer & Developer to design, edit, and publish digital media content across multiple platforms. You will be responsible for designing and creating videos, websites, training content, and infographics. You should possess a strong technical grasp of digital media editing tools, wireframing tools, CSS, HTML, and Javascript.
Our ideal candidate is collaborative, has excellent written and communication skills and a proven record in designing multimedia assets.
What you'll do
• Work with technical and non-technical resources from support, marketing, product management, and engineering, to design, create, build, and publish digital media content that adheres to brand standards
• Design and create wireframes
• Report on web and digital media analytics
• Improve the customer experience to reduce friction on the websites
Skills You'll Need to Have
• 2+ years of experience in Media Design or a similar role
• You are collaborative, accountable and enjoy working in a team environment
• Proven ability to work independently with minimal supervision and deliver projects on time
• Excellent written and communication skills
• Strong CSS, HTML, and Javascript skills
• Basic understanding of web analytics (e.g., Google Analytics)
• Experience with media editing and wireframing tools
• Experience building custom Zendesk Help Center themes
• Experience with cybersecurity applications
• Versed in UI/UX design
Benefits and Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun
• Comprehensive medical coverage
• Competitive salary
• Open Time Off Policy
• Access to Employee Assistance Program
• Employee Referral Bonus Program
• Wellness programs
• Stocked kitchens with drinks, snacks and fruit Show more details...
via Jobvite
schedule_type: Full-time
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyber protection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work, or on campus... With threat hunters and innovators across the world,
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyber protection for everyone, providing device protection, privacy, and prevention solutions in the home, on the go, at work, or on campus... With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking…
We are seeking an energetic, motivated, and articulate team player who is passionate about starting a career in sales. In this role, you will be responsible for functioning as the front line of our company by building out target accounts, cold-calling prospective Malwarebytes clients, handling inbound leads, & creating new opportunities.
What You’ll Do:
• Work with assigned Account Executives to develop a go-to-market strategy and build the sales pipeline
• Prospect for new business via cold calls, emails & LinkedIn to articulate the Malwarebytes value proposition
• Meet and exceed monthly and quarterly targets by scheduling highly qualified meetings with key decision-makers & influencers in your region
• Learn our technology, and case studies to effectively communicate with prospects
• Conduct administrative duties within Salesforce.com
• Collaborate with the SDR team to achieve collective & individual goals
• Learn best practices of Cybersecurity and how to effectively communicate with C-level Executives
Skills You’ll Need to Have:
• Previous Sales development experience desirable
• BS/BA and 1-3 years sales experience preferred
• Previous cold-calling experience required
• Excellent written and verbal communication skills
• Strong rapport-building phone communication skills
• Great problem solver; ability to grasp difficult concepts easily
• Strong active listening skills
• Self-starter; resourceful & able to adapt quickly to changing environment
• Willing to work in a team environment with Sales and Marketing
• Salesforce.com experience a plus
Benefits and Perks:
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical coverage.
• Competitive salary
• Access to Employee Assistance Program.
• Employee Referral Bonus Program Show more details...
Malwarebytes is looking…
We are seeking an energetic, motivated, and articulate team player who is passionate about starting a career in sales. In this role, you will be responsible for functioning as the front line of our company by building out target accounts, cold-calling prospective Malwarebytes clients, handling inbound leads, & creating new opportunities.
What You’ll Do:
• Work with assigned Account Executives to develop a go-to-market strategy and build the sales pipeline
• Prospect for new business via cold calls, emails & LinkedIn to articulate the Malwarebytes value proposition
• Meet and exceed monthly and quarterly targets by scheduling highly qualified meetings with key decision-makers & influencers in your region
• Learn our technology, and case studies to effectively communicate with prospects
• Conduct administrative duties within Salesforce.com
• Collaborate with the SDR team to achieve collective & individual goals
• Learn best practices of Cybersecurity and how to effectively communicate with C-level Executives
Skills You’ll Need to Have:
• Previous Sales development experience desirable
• BS/BA and 1-3 years sales experience preferred
• Previous cold-calling experience required
• Excellent written and verbal communication skills
• Strong rapport-building phone communication skills
• Great problem solver; ability to grasp difficult concepts easily
• Strong active listening skills
• Self-starter; resourceful & able to adapt quickly to changing environment
• Willing to work in a team environment with Sales and Marketing
• Salesforce.com experience a plus
Benefits and Perks:
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical coverage.
• Competitive salary
• Access to Employee Assistance Program.
• Employee Referral Bonus Program Show more details...
via Jobvite
posted_at: 8 days agoschedule_type: Full-timework_from_home: 1
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus... With threat hunters and innovators across the world,
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus... With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for..
Malwarebytes is seeking a product leader to expand our portfolio of products to disrupt and dominate the small to medium business cyber protection market. To obtain that goal, you will be responsible for evolving existing initiatives, evaluating business opportunities and implementing execution plans to optimize our product portfolio for small and medium organizations (SMB). This role will focus on evolution and implementation of industry segment strategy and how we implement it across various channels to better align with the needs of our customers. The perfect candidate for this role sees themselves as a high energy innovator and entrepreneur who wants to get things done and see the results of their work. They can apply broad knowledge of product capabilities and service offerings with in-depth analysis of market position to expand our portfolio of products and solutions. They possess the experience and strong working knowledge of SMB, can work closely with product development, go-to-market and operations teams to deliver solutions. They can take a well-established company with a credible brand and leading technology assets, quickly assess new ideas and opportunities, and lead our SMB product portfolio to new levels of growth and customer impact.
What You’ll Do:
• Drive planning and execution of ongoing initiatives to drive growth of Malwarebytes’ SMB business.
• Leverage a combination of customer insights, market data, competitive data and evidence collected from product experiments to analyze and prioritize segment- and channel-specific strategies.
• Collaborate with finance and marketing to produce quantitative models of market opportunities to optimize segment and channel growth and justify prioritization.
• Collaborate with Sales and Sales Operations to optimize the successful execution of these strategies.
• Collaborate with product, engineering and operational teams to define and deliver requirements to support plans.
• Continuous personal development of segment- and channel-specific expertise to support business strategies and the ability to communicate them.
• Continuous assessment of new market segments and channels for ways that we can improve how we bring value to our customers.
• Drive cross functional efforts to separate the good ideas from the bad to translate learnings into compelling, high growth strategies in the SMB cyber protection market.
• Develop and maintain deep understanding of research, company business needs, competitor/industry trends, and SMB cyber security needs.
Skills You’ll Need to Have:
• Great communication, both verbal and written, with strong ability to frame and communicate complex logic into easily digestible forms for both technical and business stakeholders
• High energy and sense of urgency - thoughtful and methodical, but biased towards action
• Build strong business justifications for new segment or channel opportunities in 4-8 weeks
• Be able to consider multiple potential opportunities at any given time
• Strong collaboration, facilitation, and negotiation skills
• Be able to conceptualize and communicate high level strategies, then provide detailed requirements to lead by example for operational teams
• A Bachelor’s degree; a Masters in Business Administration is nice to have
• 7+ years of leadership in Product Management, and/or Product Marketing
Nice to Have Skills:
• Relevant experience and expertise in defining distinctive competencies and building a SaaS product portfolio, ideally within one or more SMB security protection markets
• Knowledgeable, but not solely dependent on business case development and financial ROI
• Ability to take complex data and distill it into a set of easily digestible KPIs and presentations for the executive team or non-technical stakeholders
• Experience with modern agile product and design practices such as rapid prototyping, Product Discovery and Design Sprints, and Jobs to Be Done
• Experience with customer and prospect research with a strong understanding of customer segmentation and user personas
• Strong executive presence and able to communicate effectively to customers, analysts, executives, and partners
• Experience in particular market segments such as State, Local & Education
• Strong working knowledge and/or experience implementing Product-Led Growth strategies
Benefits and Perks:
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program
• Wellness programs Show more details...
Malwarebytes is looking for..
Malwarebytes is seeking a product leader to expand our portfolio of products to disrupt and dominate the small to medium business cyber protection market. To obtain that goal, you will be responsible for evolving existing initiatives, evaluating business opportunities and implementing execution plans to optimize our product portfolio for small and medium organizations (SMB). This role will focus on evolution and implementation of industry segment strategy and how we implement it across various channels to better align with the needs of our customers. The perfect candidate for this role sees themselves as a high energy innovator and entrepreneur who wants to get things done and see the results of their work. They can apply broad knowledge of product capabilities and service offerings with in-depth analysis of market position to expand our portfolio of products and solutions. They possess the experience and strong working knowledge of SMB, can work closely with product development, go-to-market and operations teams to deliver solutions. They can take a well-established company with a credible brand and leading technology assets, quickly assess new ideas and opportunities, and lead our SMB product portfolio to new levels of growth and customer impact.
What You’ll Do:
• Drive planning and execution of ongoing initiatives to drive growth of Malwarebytes’ SMB business.
• Leverage a combination of customer insights, market data, competitive data and evidence collected from product experiments to analyze and prioritize segment- and channel-specific strategies.
• Collaborate with finance and marketing to produce quantitative models of market opportunities to optimize segment and channel growth and justify prioritization.
• Collaborate with Sales and Sales Operations to optimize the successful execution of these strategies.
• Collaborate with product, engineering and operational teams to define and deliver requirements to support plans.
• Continuous personal development of segment- and channel-specific expertise to support business strategies and the ability to communicate them.
• Continuous assessment of new market segments and channels for ways that we can improve how we bring value to our customers.
• Drive cross functional efforts to separate the good ideas from the bad to translate learnings into compelling, high growth strategies in the SMB cyber protection market.
• Develop and maintain deep understanding of research, company business needs, competitor/industry trends, and SMB cyber security needs.
Skills You’ll Need to Have:
• Great communication, both verbal and written, with strong ability to frame and communicate complex logic into easily digestible forms for both technical and business stakeholders
• High energy and sense of urgency - thoughtful and methodical, but biased towards action
• Build strong business justifications for new segment or channel opportunities in 4-8 weeks
• Be able to consider multiple potential opportunities at any given time
• Strong collaboration, facilitation, and negotiation skills
• Be able to conceptualize and communicate high level strategies, then provide detailed requirements to lead by example for operational teams
• A Bachelor’s degree; a Masters in Business Administration is nice to have
• 7+ years of leadership in Product Management, and/or Product Marketing
Nice to Have Skills:
• Relevant experience and expertise in defining distinctive competencies and building a SaaS product portfolio, ideally within one or more SMB security protection markets
• Knowledgeable, but not solely dependent on business case development and financial ROI
• Ability to take complex data and distill it into a set of easily digestible KPIs and presentations for the executive team or non-technical stakeholders
• Experience with modern agile product and design practices such as rapid prototyping, Product Discovery and Design Sprints, and Jobs to Be Done
• Experience with customer and prospect research with a strong understanding of customer segmentation and user personas
• Strong executive presence and able to communicate effectively to customers, analysts, executives, and partners
• Experience in particular market segments such as State, Local & Education
• Strong working knowledge and/or experience implementing Product-Led Growth strategies
Benefits and Perks:
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program
• Wellness programs Show more details...
via Oregon Jobs - Tarta.ai
posted_at: 3 days agoschedule_type: Full-time
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus... With threat hunters and innovators across the world,
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus... With threat hunters and innovators across the world, we want great people, like YOU, to join our team
Malwarebytes is looking for...
The Senior Director of Product Marketing will be responsible for the marketing strategy and Go-To-Market initiatives for both Cloud-based endpoint security solutions. The role will focus on building and managing strong persona-based messaging, owning tiered product launches, creating differentiated assets and tools, engaging with audiences to evangelize product capabilities, enabling sales and channel partners, solving for new industry and competitive scenarios, supporting integrated campaigns, and collaborating with product management and demand generation.
What You'll Do:
This role will include working with our engineering and product teams to deeply understand the products capabilities and value for our targeted markets and influence the product development for the targeted use case experiences. As a senior member of the management team, the person in this position will take an active role in ensuring that the product meets revenue targets and strategic goals. This position will report to the Chief Marketing Officer, and may require up to 15% travel.
Act as a solution expert through presentations & demos to customers and at industry events.Brief press and industry analysts.Collaborate with Product Management and other cross-functional teams to drive results.Responsible for creation of Go-To-Market strategy.Be an expert with respect to the competition.Creation of GTM plan, persona-based messaging, and positioning.Develop and execute against global tiered launch plans to bring solutions to market.Represent and evangelize solutions to prospects, customers, the sales force and channel partners.Define strategic mid and long range plans, goals, and objectives for specific product areas.Produce and oversee creation of marketing materials (web content, assets, and tools).Assist in developing and presenting training material for both internal and external audiences.Ensure solution-related assets and sales tools are kept up-to-date across all repositories.Respond to internal/ external solution-related requests as they occur.Participate in conferences/ tradeshows to deliver presentations, demos, and speak with prospects.Measure and analyze launch and marketing programs in order to incorporate key learnings into future plans.Help influence roadmaps by working closely with Product Management, Engineering, User Experience, Sales, and Consumer Marketing.Select and work with external partners to build sales/ marketing collateral and demos.Conduct market research to understand industry trends and identify market opportunities.Skills You'll Need To Have:Bachelors degree required; MBA preferred.7-10 years of product marketing management experience.Demonstrated success in defining and launching global products.Experience with endpoint security software/technology products preferred.Technical background, with experience in B2B software.Excellent verbal, written, and presentation communication skills.Excellent hands-on analytical ability capabilities.Demonstrated ability to create programs that generate leads and support customer conversion and retention.Excellent project management and organizational skills.Benefits and Perks:An opportunity to do something great for yourself and the worldA great work environment that supports growth, development, and most importantly having funComprehensive medical, dental, vision, and life insurance coverageCompetitive salary and equity stock incentives401k + company matchOpen Time Off PolicyEmployee Referral Bonus ProgramWellness programsStocked kitchens with drinks, snacks, fruit, and lunch options (when it's safe again Show more details...
Malwarebytes is looking for...
The Senior Director of Product Marketing will be responsible for the marketing strategy and Go-To-Market initiatives for both Cloud-based endpoint security solutions. The role will focus on building and managing strong persona-based messaging, owning tiered product launches, creating differentiated assets and tools, engaging with audiences to evangelize product capabilities, enabling sales and channel partners, solving for new industry and competitive scenarios, supporting integrated campaigns, and collaborating with product management and demand generation.
What You'll Do:
This role will include working with our engineering and product teams to deeply understand the products capabilities and value for our targeted markets and influence the product development for the targeted use case experiences. As a senior member of the management team, the person in this position will take an active role in ensuring that the product meets revenue targets and strategic goals. This position will report to the Chief Marketing Officer, and may require up to 15% travel.
Act as a solution expert through presentations & demos to customers and at industry events.Brief press and industry analysts.Collaborate with Product Management and other cross-functional teams to drive results.Responsible for creation of Go-To-Market strategy.Be an expert with respect to the competition.Creation of GTM plan, persona-based messaging, and positioning.Develop and execute against global tiered launch plans to bring solutions to market.Represent and evangelize solutions to prospects, customers, the sales force and channel partners.Define strategic mid and long range plans, goals, and objectives for specific product areas.Produce and oversee creation of marketing materials (web content, assets, and tools).Assist in developing and presenting training material for both internal and external audiences.Ensure solution-related assets and sales tools are kept up-to-date across all repositories.Respond to internal/ external solution-related requests as they occur.Participate in conferences/ tradeshows to deliver presentations, demos, and speak with prospects.Measure and analyze launch and marketing programs in order to incorporate key learnings into future plans.Help influence roadmaps by working closely with Product Management, Engineering, User Experience, Sales, and Consumer Marketing.Select and work with external partners to build sales/ marketing collateral and demos.Conduct market research to understand industry trends and identify market opportunities.Skills You'll Need To Have:Bachelors degree required; MBA preferred.7-10 years of product marketing management experience.Demonstrated success in defining and launching global products.Experience with endpoint security software/technology products preferred.Technical background, with experience in B2B software.Excellent verbal, written, and presentation communication skills.Excellent hands-on analytical ability capabilities.Demonstrated ability to create programs that generate leads and support customer conversion and retention.Excellent project management and organizational skills.Benefits and Perks:An opportunity to do something great for yourself and the worldA great work environment that supports growth, development, and most importantly having funComprehensive medical, dental, vision, and life insurance coverageCompetitive salary and equity stock incentives401k + company matchOpen Time Off PolicyEmployee Referral Bonus ProgramWellness programsStocked kitchens with drinks, snacks, fruit, and lunch options (when it's safe again Show more details...
via LinkedIn
posted_at: 16 days agoschedule_type: Full-time
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work... or on campus. With threat hunters and innovators across
Description
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for..
To ensure success as a Senior IT Support Specialist you should have an in-depth knowledge of troubleshooting and support with Windows, macOS, SaaS administration, Active Directory, and the ability to solve complex IT issues. Ultimately, a top-class Senior IT Support Specialist ensures all Malwarebytes employees have the technology and support required to do their job, while maintaining a high level of security and customer service. The ideal candidate is a curious problem solver, with strong people skills, and a focus on teamwork.
This is an on-site role located in our Santa Clara, CA office.
What You’ll Do
• Respond to help desk tickets and escalate tickets to proper support teams as required
• Onboard new hires, including account setup and training
• Conduct account removals as part of Offboarding process
• Provision computers
• Intermediate Active Directory/Azure work
• Intermediate SaaS administration for corporate IT platforms
• Assist with inventory and asset management
• Maintain and update IT documentation and processes
• Assist with the administration and enforcement of security policies
• Occasional on-call duties as requested
• Other duties as assigned
Skills You’ll Need To Have
• 5+ years of progressive information technology experience
• Demonstrated experience with Windows and macOS support in a mid or large-scale environment
• Knowledge of iOS and Android support
• Demonstrated ability to troubleshoot common hardware & software issues
• Proficiency with Active Directory administration such as user, group, and device management
• Experience with Office 365 administration
• Experience working with common SSO solutions such as Okta, OneLogin, or similar
• Excellent interpersonal and teamwork skills, analytical and problem-solving skills, written and verbal communication abilities
• Strong attention to detail
Nice To Have Skills
• Experience with endpoint MDM management solutions such as Jamf and Intune
• Relevant certifications such as CompTIA A+, Apple Certified Support Professional, etc.
• Experience with Zoom Room administration and maintenance
• Experience with Windows 2019 or higher server environment
• Proficiency with PowerShell, Python, or similar scripting languages
• Experience with networking (DHCP, DNS, VOIP, and Firewalls)
• Exposure to AWS, Azure, Google Cloud or other cloud providers
Benefits And Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program
• Wellness programs
Pay range in Santa Clara, CA
Base salary
$115,000/yr - $125,000/yr
Exact compensation may vary based on skills, experience, and location Show more details...
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work... or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for..
To ensure success as a Senior IT Support Specialist you should have an in-depth knowledge of troubleshooting and support with Windows, macOS, SaaS administration, Active Directory, and the ability to solve complex IT issues. Ultimately, a top-class Senior IT Support Specialist ensures all Malwarebytes employees have the technology and support required to do their job, while maintaining a high level of security and customer service. The ideal candidate is a curious problem solver, with strong people skills, and a focus on teamwork.
This is an on-site role located in our Santa Clara, CA office.
What You’ll Do
• Respond to help desk tickets and escalate tickets to proper support teams as required
• Onboard new hires, including account setup and training
• Conduct account removals as part of Offboarding process
• Provision computers
• Intermediate Active Directory/Azure work
• Intermediate SaaS administration for corporate IT platforms
• Assist with inventory and asset management
• Maintain and update IT documentation and processes
• Assist with the administration and enforcement of security policies
• Occasional on-call duties as requested
• Other duties as assigned
Skills You’ll Need To Have
• 5+ years of progressive information technology experience
• Demonstrated experience with Windows and macOS support in a mid or large-scale environment
• Knowledge of iOS and Android support
• Demonstrated ability to troubleshoot common hardware & software issues
• Proficiency with Active Directory administration such as user, group, and device management
• Experience with Office 365 administration
• Experience working with common SSO solutions such as Okta, OneLogin, or similar
• Excellent interpersonal and teamwork skills, analytical and problem-solving skills, written and verbal communication abilities
• Strong attention to detail
Nice To Have Skills
• Experience with endpoint MDM management solutions such as Jamf and Intune
• Relevant certifications such as CompTIA A+, Apple Certified Support Professional, etc.
• Experience with Zoom Room administration and maintenance
• Experience with Windows 2019 or higher server environment
• Proficiency with PowerShell, Python, or similar scripting languages
• Experience with networking (DHCP, DNS, VOIP, and Firewalls)
• Exposure to AWS, Azure, Google Cloud or other cloud providers
Benefits And Perks
• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Comprehensive medical, dental, vision, and life insurance coverage
• Competitive salary
• 401k + company match
• Open Time Off Policy
• Employee Referral Bonus Program
• Wellness programs
Pay range in Santa Clara, CA
Base salary
$115,000/yr - $125,000/yr
Exact compensation may vary based on skills, experience, and location Show more details...
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