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Related Questions
How can I contact customer support on Mattel.com?
Mattel.com provides a comprehensive customer support center where you can find answers to frequently asked questions, as well as contact support directly through email, phone, or live chat.
How do I shop online at Mattel.com?
To shop online at Mattel.com, simply visit the website and browse the various categories of toys and games available. Once you have found a product you want to purchase, select the quantity and add it to your shopping cart. Then proceed to checkout, where you will be asked to provide your shipping and payment information.
What are the payment options available on Mattel.com?
Mattel.com accepts a variety of payment options including major credit cards such as Mastercard, Visa, and American Express, as well as PayPal.
What is the Mattel PlayBack program?
The Mattel PlayBack program is a recycling initiative that allows customers to send back their old and unused Mattel toys to be recycled into new products. This program is a part of Mattel's commitment to sustainable and responsible business practices.
What are the shipping options available on Mattel.com?
Mattel.com offers various shipping options including standard shipping, expedited shipping, and express shipping. Shipping costs and delivery times vary depending on the destination and shipping method selected.
What is Mattel's return policy for purchases made on Mattel.com?
Mattel.com offers a 30-day return policy on most products. If you are not satisfied with your purchase, you can return the item within 30 days of delivery for a refund or exchange.
What is Mattel.com?
Mattel.com is the official website of the global toy and entertainment company, Mattel. It is an online platform where customers can browse and purchase a variety of popular toy brands such as Barbie, Hot Wheels, Fisher-Price, and MEGA. The site also provides information about the company and its products, as well as a customer support center.
How do I cancel or modify an order on Mattel.com?
If you need to cancel or modify an order on Mattel.com, you can do so by contacting their customer support team. However, this may not be possible if the item has already been shipped.
Does Mattel.com offer any promotions or discounts?
Mattel.com frequently offers promotions and discounts on its products, such as free shipping or a percentage off the total purchase price. These offers vary and are available for a limited time only.
How do I track my order on Mattel.com?
Once your order has been shipped, you will receive a tracking number via email or on your account page. You can use this tracking number to track your order online through the carrier's website.