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What customer support options are available at McMaster-Carr? McMaster-Carr offers exceptional customer support, including a knowledgeable team of product experts available by phone or email, a user-friendly website with extensive product information, and detailed product manuals and specifications.
How can I track my order from McMaster-Carr? After placing an order, customers can track their shipment by logging in to their McMaster-Carr account and clicking the "Track Your Order" button. The company also sends email notifications with tracking information when the order ships.
Do they offer international shipping? Yes, McMaster-Carr does offer international shipping to many countries. Customers can select their country at checkout to view shipping options and costs. The company also has a global network of warehouses to ensure timely and cost-effective delivery.
Are there any promotions or discounts available at McMaster-Carr? McMaster-Carr does not typically offer promotions or discounts on their products, as their prices are already highly competitive. However, they do offer volume discounts on many items, as well as special pricing for large orders or contract customers.
What are the payment options available at McMaster-Carr? McMaster-Carr accepts several payment methods, including credit cards, purchase orders (for approved customers), wire transfers, and PayPal. They also offer financing on orders over $1,000 for qualified customers.
How quickly can I receive my order from McMaster-Carr? McMaster-Carr offers fast shipping options for their customers, with many in-stock items available for same-day shipping. Delivery times depend on the shipping method selected and the destination, but in general, customers can expect to receive their orders within a few days.
Can I download CAD models from McMaster-Carr? Yes, McMaster-Carr provides free 3D CAD models for many of their products in a variety of formats, including AutoCAD, SolidWorks, and Inventor. Customers can download these models directly from the product pages on the McMaster-Carr website.
What is McMaster-Carr? McMaster-Carr is a leading supplier of industrial hardware, tools, raw materials and maintenance supplies, serving customers worldwide for over a century. They have an extensive selection of over 555,000 products, as well as excellent customer support, fast shipping, and user-friendly website.
How do I order from McMaster-Carr? To order from McMaster-Carr, first, browse their product selection and add items to your cart. When ready to checkout, create an account or sign in to your existing account and enter your shipping and payment information. Orders can be placed online or by calling their customer service team.
What is the return policy at McMaster-Carr? McMaster-Carr has a no-hassle returns policy, allowing customers to return products within 90 days of purchase for a full refund or replacement. Returns can be initiated online, by phone, or by email. Certain items are not eligible for return.