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Most recent job postings at Mediaroom
via LinkedIn
schedule_type: Full-timework_from_home: 1
This position is a 100% remote (work at home) opportunity. TV2 will consider candidates from any geographical location.
Our mission is to enable operators to quickly ramp and operate IPTV by providing end-to-end services from solutions architecture/integration to deployment and ongoing lab support. We do this through our diverse world-class industry-certified engineering team as well as through... state-of-the-art automation tools. Our satisfied
This position is a 100% remote (work at home) opportunity. TV2 will consider candidates from any geographical location.
Our mission is to enable operators to quickly ramp and operate IPTV by providing end-to-end services from solutions architecture/integration to deployment and ongoing lab support. We do this through our diverse world-class industry-certified engineering team as well as through... state-of-the-art automation tools. Our satisfied clients include Tier 1, Tier 2, and Tier 3 operators across the United States, Canada, and Latin America.
The TV2 IPTV Support Engineer will primarily be responsible for supporting TV2’s IPTV customers that are based throughout North America.
Role and responsibilities:
• Lead the investigation and isolation of unique and challenging problems within operator’s IPTV and OTT Streaming networks
• Maintain high levels of customer satisfaction
• Delivery of support within defined service level agreements
• Define methods and processes to lead both customers and internal resources
• Report software bugs and remediation to monitoring development teams
• Ability to communicate effectively to technical and management staff
• Ability to work independently, remotely and within a team of seasoned Mediaroom and video engineers
• Ability to work in an on-call rotation for off-hours customer support
Requirements
The candidate will demonstrate technical aptitude and understanding in the following areas:
Mediaroom:
• 1-3 years of experience with Mediaroom products with fundamental knowledge of all major subsystems including Live, VOD, ADI, Metadata, DVR and PKI, and Mediaroom Clients
• 1-3 years of experience with Microsoft Windows Servers in a troubleshooting capacity specifically on Active Directory, Windows Failover Clustering, Web Services, Hyper-V, SQL Server
• Experience with Microsoft System Center Tools; Operations Manager, Configuration Manager, Virtual Machine Manager
• Experience with PowerShell script execution and script creation to support automated deployment tools
• 1-3 years of experience troubleshooting issues on the Mediaroom platform, reviewing log files that are Mediaroom specific along with experience reviewing IIS logs
• 1-3 years of experience configuring Mediaroom using the various configuration XML files, order of operations to ensure changes are enacted and ensuring maximum uptime requirements
• Working knowledge of application and network layer redundancy
• Working knowledge of windows-based load balancers with practice in taking nodes out of the LB applying updates, validating, and putting nodes back in the LB
• Working knowledge of applying both Windows OS-based KBs and Mediaroom QFEs
OTT Streaming:
• 1-3 years of experience working with various Linux distributions
• Knowledge of editors like vi or others to make configuration changes
• 1-3 years of experience with DockerSwarm along with working in a CI/CD architecture
• 1-3 years of experience with ELK and customization of Kibana dashboards
• 1-3 years of experience with various video packaging and DRM systems such as PlayReady Smooth Streaming, HLS, DASH, Widevine and Apple FairPlay
• Experience with Streaming and its workings across various client platforms from Android TV STBs, Apple clients, ROKU and Android mobile clients
• Experience with troubleshooting aABR and mABR streams from source, encoder, streaming engine to the client application
• Experience with adb and apk application loading processes and procedures
Operational and Logistical Requirements
• 1-3 years of experience using Zendesk ticketing system
• 1-3 years of experience using PagerDuty
• 1-3 years of experience using Azure DevOps in an Agile-based environment.
• 3-5 years of experience in the video industry with subsequent knowledge in MPEG and ABR transport stream
• Strong and effective communication both internally and translating the technology for delivery to customer-facing non-technical audiences
• Strong interpersonal skills to be able to relate with people or personnel from different organizations of the company
• Excellent numerical, analytical, and problem-solving skills
• Experience with OKRs in an individual contributor role
Benefits
• Work From Home
• 100% remote
• Medical/Healthcare
• Dental, Vision
• Life insurance
• Retirement savings plan with 4% company match
• 4 weeks per year of paid-time-off
• Paid holidays
• Jury duty, bereavement, and parental leave
• Workers' Compensation Show more details...
Our mission is to enable operators to quickly ramp and operate IPTV by providing end-to-end services from solutions architecture/integration to deployment and ongoing lab support. We do this through our diverse world-class industry-certified engineering team as well as through... state-of-the-art automation tools. Our satisfied clients include Tier 1, Tier 2, and Tier 3 operators across the United States, Canada, and Latin America.
The TV2 IPTV Support Engineer will primarily be responsible for supporting TV2’s IPTV customers that are based throughout North America.
Role and responsibilities:
• Lead the investigation and isolation of unique and challenging problems within operator’s IPTV and OTT Streaming networks
• Maintain high levels of customer satisfaction
• Delivery of support within defined service level agreements
• Define methods and processes to lead both customers and internal resources
• Report software bugs and remediation to monitoring development teams
• Ability to communicate effectively to technical and management staff
• Ability to work independently, remotely and within a team of seasoned Mediaroom and video engineers
• Ability to work in an on-call rotation for off-hours customer support
Requirements
The candidate will demonstrate technical aptitude and understanding in the following areas:
Mediaroom:
• 1-3 years of experience with Mediaroom products with fundamental knowledge of all major subsystems including Live, VOD, ADI, Metadata, DVR and PKI, and Mediaroom Clients
• 1-3 years of experience with Microsoft Windows Servers in a troubleshooting capacity specifically on Active Directory, Windows Failover Clustering, Web Services, Hyper-V, SQL Server
• Experience with Microsoft System Center Tools; Operations Manager, Configuration Manager, Virtual Machine Manager
• Experience with PowerShell script execution and script creation to support automated deployment tools
• 1-3 years of experience troubleshooting issues on the Mediaroom platform, reviewing log files that are Mediaroom specific along with experience reviewing IIS logs
• 1-3 years of experience configuring Mediaroom using the various configuration XML files, order of operations to ensure changes are enacted and ensuring maximum uptime requirements
• Working knowledge of application and network layer redundancy
• Working knowledge of windows-based load balancers with practice in taking nodes out of the LB applying updates, validating, and putting nodes back in the LB
• Working knowledge of applying both Windows OS-based KBs and Mediaroom QFEs
OTT Streaming:
• 1-3 years of experience working with various Linux distributions
• Knowledge of editors like vi or others to make configuration changes
• 1-3 years of experience with DockerSwarm along with working in a CI/CD architecture
• 1-3 years of experience with ELK and customization of Kibana dashboards
• 1-3 years of experience with various video packaging and DRM systems such as PlayReady Smooth Streaming, HLS, DASH, Widevine and Apple FairPlay
• Experience with Streaming and its workings across various client platforms from Android TV STBs, Apple clients, ROKU and Android mobile clients
• Experience with troubleshooting aABR and mABR streams from source, encoder, streaming engine to the client application
• Experience with adb and apk application loading processes and procedures
Operational and Logistical Requirements
• 1-3 years of experience using Zendesk ticketing system
• 1-3 years of experience using PagerDuty
• 1-3 years of experience using Azure DevOps in an Agile-based environment.
• 3-5 years of experience in the video industry with subsequent knowledge in MPEG and ABR transport stream
• Strong and effective communication both internally and translating the technology for delivery to customer-facing non-technical audiences
• Strong interpersonal skills to be able to relate with people or personnel from different organizations of the company
• Excellent numerical, analytical, and problem-solving skills
• Experience with OKRs in an individual contributor role
Benefits
• Work From Home
• 100% remote
• Medical/Healthcare
• Dental, Vision
• Life insurance
• Retirement savings plan with 4% company match
• 4 weeks per year of paid-time-off
• Paid holidays
• Jury duty, bereavement, and parental leave
• Workers' Compensation Show more details...
via Adzuna
schedule_type: Full-timesalary: 100K–120K a year
This position is a 100% remote (work at home) opportunity. TV2 will consider candidates from any geographical location.
Our mission is to enable operators to quickly ramp and operate IPTV by providing end-to-end services from solutions architecture/integration to deployment and ongoing lab support. We do this through our diverse world-class industry-certified engineering team as well as through... state-of-the-art automation tools. Our satisfied
This position is a 100% remote (work at home) opportunity. TV2 will consider candidates from any geographical location.
Our mission is to enable operators to quickly ramp and operate IPTV by providing end-to-end services from solutions architecture/integration to deployment and ongoing lab support. We do this through our diverse world-class industry-certified engineering team as well as through... state-of-the-art automation tools. Our satisfied clients include Tier 1, Tier 2, and Tier 3 operators across the United States, Canada, and Latin America.
The TV2 IPTV Support Engineer will primarily be responsible for supporting TV2’s IPTV customers that are based throughout North America.
Role and responsibilities:
• Lead the investigation and isolation of unique and challenging problems within operator’s IPTV and OTT Streaming networks
• Maintain high levels of customer satisfaction
• Delivery of support within defined service level agreements
• Define methods and processes to lead both customers and internal resources
• Report software bugs and remediation to monitoring development teams
• Ability to communicate effectively to technical and management staff
• Ability to work independently, remotely and within a team of seasoned Mediaroom and video engineers
• Ability to work in an on-call rotation for off-hours customer support
Requirements
The candidate will demonstrate technical aptitude and understanding in the following areas:
Mediaroom:
• 1-3 years of experience with Mediaroom products with fundamental knowledge of all major subsystems including Live, VOD, ADI, Metadata, DVR and PKI, and Mediaroom Clients
• 1-3 years of experience with Microsoft Windows Servers in a troubleshooting capacity specifically on Active Directory, Windows Failover Clustering, Web Services, Hyper-V, SQL Server
• Experience with Microsoft System Center Tools; Operations Manager, Configuration Manager, Virtual Machine Manager
• Experience with PowerShell script execution and script creation to support automated deployment tools
• 1-3 years of experience troubleshooting issues on the Mediaroom platform, reviewing log files that are Mediaroom specific along with experience reviewing IIS logs
• 1-3 years of experience configuring Mediaroom using the various configuration XML files, order of operations to ensure changes are enacted and ensuring maximum uptime requirements
• Working knowledge of application and network layer redundancy
• Working knowledge of windows-based load balancers with practice in taking nodes out of the LB applying updates, validating, and putting nodes back in the LB
• Working knowledge of applying both Windows OS-based KBs and Mediaroom QFEs
OTT Streaming:
• 1-3 years of experience working with various Linux distributions
• Knowledge of editors like vi or others to make configuration changes
• 1-3 years of experience with DockerSwarm along with working in a CI/CD architecture
• 1-3 years of experience with ELK and customization of Kibana dashboards
• 1-3 years of experience with various video packaging and DRM systems such as PlayReady Smooth Streaming, HLS, DASH, Widevine and Apple FairPlay
• Experience with Streaming and its workings across various client platforms from Android TV STBs, Apple clients, ROKU and Android mobile clients
• Experience with troubleshooting aABR and mABR streams from source, encoder, streaming engine to the client application
• Experience with adb and apk application loading processes and procedures
Operational and Logistical Requirements
• 1-3 years of experience using Zendesk ticketing system
• 1-3 years of experience using PagerDuty
• 1-3 years of experience using Azure DevOps in an Agile-based environment.
• 3-5 years of experience in the video industry with subsequent knowledge in MPEG and ABR transport stream
• Strong and effective communication both internally and translating the technology for delivery to customer-facing non-technical audiences
• Strong interpersonal skills to be able to relate with people or personnel from different organizations of the company
• Excellent numerical, analytical, and problem-solving skills
• Experience with OKRs in an individual contributor role
Benefits
• Work From Home
• 100% remote
• Medical/Healthcare
• Dental, Vision
• Life insurance
• Retirement savings plan with 4% company match
• 4 weeks per year of paid-time-off
• Paid holidays
• Jury duty, bereavement, and parental leave
• Workers' Compensation Show more details...
Our mission is to enable operators to quickly ramp and operate IPTV by providing end-to-end services from solutions architecture/integration to deployment and ongoing lab support. We do this through our diverse world-class industry-certified engineering team as well as through... state-of-the-art automation tools. Our satisfied clients include Tier 1, Tier 2, and Tier 3 operators across the United States, Canada, and Latin America.
The TV2 IPTV Support Engineer will primarily be responsible for supporting TV2’s IPTV customers that are based throughout North America.
Role and responsibilities:
• Lead the investigation and isolation of unique and challenging problems within operator’s IPTV and OTT Streaming networks
• Maintain high levels of customer satisfaction
• Delivery of support within defined service level agreements
• Define methods and processes to lead both customers and internal resources
• Report software bugs and remediation to monitoring development teams
• Ability to communicate effectively to technical and management staff
• Ability to work independently, remotely and within a team of seasoned Mediaroom and video engineers
• Ability to work in an on-call rotation for off-hours customer support
Requirements
The candidate will demonstrate technical aptitude and understanding in the following areas:
Mediaroom:
• 1-3 years of experience with Mediaroom products with fundamental knowledge of all major subsystems including Live, VOD, ADI, Metadata, DVR and PKI, and Mediaroom Clients
• 1-3 years of experience with Microsoft Windows Servers in a troubleshooting capacity specifically on Active Directory, Windows Failover Clustering, Web Services, Hyper-V, SQL Server
• Experience with Microsoft System Center Tools; Operations Manager, Configuration Manager, Virtual Machine Manager
• Experience with PowerShell script execution and script creation to support automated deployment tools
• 1-3 years of experience troubleshooting issues on the Mediaroom platform, reviewing log files that are Mediaroom specific along with experience reviewing IIS logs
• 1-3 years of experience configuring Mediaroom using the various configuration XML files, order of operations to ensure changes are enacted and ensuring maximum uptime requirements
• Working knowledge of application and network layer redundancy
• Working knowledge of windows-based load balancers with practice in taking nodes out of the LB applying updates, validating, and putting nodes back in the LB
• Working knowledge of applying both Windows OS-based KBs and Mediaroom QFEs
OTT Streaming:
• 1-3 years of experience working with various Linux distributions
• Knowledge of editors like vi or others to make configuration changes
• 1-3 years of experience with DockerSwarm along with working in a CI/CD architecture
• 1-3 years of experience with ELK and customization of Kibana dashboards
• 1-3 years of experience with various video packaging and DRM systems such as PlayReady Smooth Streaming, HLS, DASH, Widevine and Apple FairPlay
• Experience with Streaming and its workings across various client platforms from Android TV STBs, Apple clients, ROKU and Android mobile clients
• Experience with troubleshooting aABR and mABR streams from source, encoder, streaming engine to the client application
• Experience with adb and apk application loading processes and procedures
Operational and Logistical Requirements
• 1-3 years of experience using Zendesk ticketing system
• 1-3 years of experience using PagerDuty
• 1-3 years of experience using Azure DevOps in an Agile-based environment.
• 3-5 years of experience in the video industry with subsequent knowledge in MPEG and ABR transport stream
• Strong and effective communication both internally and translating the technology for delivery to customer-facing non-technical audiences
• Strong interpersonal skills to be able to relate with people or personnel from different organizations of the company
• Excellent numerical, analytical, and problem-solving skills
• Experience with OKRs in an individual contributor role
Benefits
• Work From Home
• 100% remote
• Medical/Healthcare
• Dental, Vision
• Life insurance
• Retirement savings plan with 4% company match
• 4 weeks per year of paid-time-off
• Paid holidays
• Jury duty, bereavement, and parental leave
• Workers' Compensation Show more details...
via Techfetch
schedule_type: Full-time
Role and responsibilities:
Lead the investigation and isolation of unique and challenging problems within operator’s IPTV and OTT Streaming networks...
Maintain high levels of customer satisfaction
Delivery of support within defined service level agreements
Define methods and processes to lead both customers and internal resources
Report software bugs and remediation to monitoring development teams
Ability to communicate effectively to technical
Role and responsibilities:
Lead the investigation and isolation of unique and challenging problems within operator’s IPTV and OTT Streaming networks...
Maintain high levels of customer satisfaction
Delivery of support within defined service level agreements
Define methods and processes to lead both customers and internal resources
Report software bugs and remediation to monitoring development teams
Ability to communicate effectively to technical and management staff
Ability to work independently, remotely and within a team of seasoned Mediaroom and video engineers
Ability to work in an on-call rotation for off-hours customer support
Requirements
The candidate will demonstrate technical aptitude and understanding in the following areas:
Mediaroom:
1-3 years of experience with Mediaroom products with fundamental knowledge of all major subsystems including Live, VOD, ADI, Metadata, DVR and PKI, and Mediaroom Clients
1-3 years of experience with Microsoft Windows Servers in a troubleshooting capacity specifically on Active Directory, Windows Failover Clustering, Web Services, Hyper-V, SQL Server
Experience with Microsoft System Center Tools; Operations Manager, Configuration Manager, Virtual Machine Manager
Experience with PowerShell script execution and script creation to support automated deployment tools
1-3 years of experience troubleshooting issues on the Mediaroom platform, reviewing log files that are Mediaroom specific along with experience reviewing IIS logs
1-3 years of experience configuring Mediaroom using the various configuration XML files, order of operations to ensure changes are enacted and ensuring maximum uptime requirements
Working knowledge of application and network layer redundancy
Working knowledge of windows-based load balancers with practice in taking nodes out of the LB applying updates, validating, and putting nodes back in the LB
Working knowledge of applying both Windows OS-based KBs and Mediaroom QFEs
OTT Streaming:
1-3 years of experience working with various Linux distributions
Knowledge of editors like vi or others to make configuration changes
1-3 years of experience with DockerSwarm along with working in a CI/CD architecture
1-3 years of experience with ELK and customization of Kibana dashboards
1-3 years of experience with various video packaging and DRM systems such as PlayReady Smooth Streaming, HLS, DASH, Widevine and Apple FairPlay
Experience with Streaming and its workings across various client platforms from Android TV STBs, Apple clients, ROKU and Android mobile clients
Experience with troubleshooting aABR and mABR streams from source, encoder, streaming engine to the client application
Experience with adb and apk application loading processes and procedures
Operational and Logistical Requirements:
1-3 years of experience using Zendesk ticketing system
1-3 years of experience using PagerDuty
1-3 years of experience using Azure DevOps in an Agile-based environment.
3-5 years of experience in the video industry with subsequent knowledge in MPEG and ABR transport stream
Strong and effective communication both internally and translating the technology for delivery to customer-facing non-technical audiences
Strong interpersonal skills to be able to relate with people or personnel from different organizations of the company
Excellent numerical, analytical, and problem-solving skills
Experience with OKRs in an individual contributor role Show more details...
Lead the investigation and isolation of unique and challenging problems within operator’s IPTV and OTT Streaming networks...
Maintain high levels of customer satisfaction
Delivery of support within defined service level agreements
Define methods and processes to lead both customers and internal resources
Report software bugs and remediation to monitoring development teams
Ability to communicate effectively to technical and management staff
Ability to work independently, remotely and within a team of seasoned Mediaroom and video engineers
Ability to work in an on-call rotation for off-hours customer support
Requirements
The candidate will demonstrate technical aptitude and understanding in the following areas:
Mediaroom:
1-3 years of experience with Mediaroom products with fundamental knowledge of all major subsystems including Live, VOD, ADI, Metadata, DVR and PKI, and Mediaroom Clients
1-3 years of experience with Microsoft Windows Servers in a troubleshooting capacity specifically on Active Directory, Windows Failover Clustering, Web Services, Hyper-V, SQL Server
Experience with Microsoft System Center Tools; Operations Manager, Configuration Manager, Virtual Machine Manager
Experience with PowerShell script execution and script creation to support automated deployment tools
1-3 years of experience troubleshooting issues on the Mediaroom platform, reviewing log files that are Mediaroom specific along with experience reviewing IIS logs
1-3 years of experience configuring Mediaroom using the various configuration XML files, order of operations to ensure changes are enacted and ensuring maximum uptime requirements
Working knowledge of application and network layer redundancy
Working knowledge of windows-based load balancers with practice in taking nodes out of the LB applying updates, validating, and putting nodes back in the LB
Working knowledge of applying both Windows OS-based KBs and Mediaroom QFEs
OTT Streaming:
1-3 years of experience working with various Linux distributions
Knowledge of editors like vi or others to make configuration changes
1-3 years of experience with DockerSwarm along with working in a CI/CD architecture
1-3 years of experience with ELK and customization of Kibana dashboards
1-3 years of experience with various video packaging and DRM systems such as PlayReady Smooth Streaming, HLS, DASH, Widevine and Apple FairPlay
Experience with Streaming and its workings across various client platforms from Android TV STBs, Apple clients, ROKU and Android mobile clients
Experience with troubleshooting aABR and mABR streams from source, encoder, streaming engine to the client application
Experience with adb and apk application loading processes and procedures
Operational and Logistical Requirements:
1-3 years of experience using Zendesk ticketing system
1-3 years of experience using PagerDuty
1-3 years of experience using Azure DevOps in an Agile-based environment.
3-5 years of experience in the video industry with subsequent knowledge in MPEG and ABR transport stream
Strong and effective communication both internally and translating the technology for delivery to customer-facing non-technical audiences
Strong interpersonal skills to be able to relate with people or personnel from different organizations of the company
Excellent numerical, analytical, and problem-solving skills
Experience with OKRs in an individual contributor role Show more details...
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