Moosejaw

Moosejaw.com is an online retailer specialized in outdoor activities and adventure gear. It offers a wide selection of clothing, footwear, and equipment from popular brands like The North Face, Patagonia, and Arc'teryx. The website caters to outdoor enthusiasts, providing gear for hiking, camping, climbing, and more. Moosejaw.com stands out with its quirky and humorous approach to marketing and customer service, which has gained a strong following. The website provides detailed product descriptions, customer reviews, and helpful guides to assist shoppers in making informed decisions. With its vast inventory and customer-centric approach, Moosejaw.com has become a go-to destination for outdoor enthusiasts seeking quality gear and memorable shopping experiences.

They’ve really become our go-to for the latest camping gear, running shoes, and jackets (from spring to winter), but they have so much more than that.brostrick.comMoosejaw is one of our fav retailers when it comes to finding some of the raddest sporty, outdoor, activewear for just about every aspect of our waking life.

The firm has also been recognised as a leader in online marketing by The New York Times, Chain Store Age and Outside magazine.jetbluecheckinforgood.comMoosejaw was named in top 50 sellers by Internet Retailers in 2007, Top 50 vendor by Bizrate in 2006, Best of the Web by Forbes magazine, and a Top 500 Retailer by Internet Retailer.

Is Moosejaw Legit? However, some items cannot be returned. In addition to this, they even have a High-Altitude Rewards Program for people who spend a substantial amount of money on Moosejaw products.tevamountaingames.comMoosejaw gives Reward Dollars as part of their Rewards Program, and these can be used as regular money to buy anything from the Moosejaw store.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    37.751 / -97.822    Google Map

  • Traffic rank
    #16,565 Site Rank

  • Site age
    29 yrs old

  • Site Owner information
    Whois info

  • Founded
    1992

  • Headquarters
    Madison Heights, Michigan

  • Number of locations
    11 outlets

  • Number of employees
    About 350 (2017)

  • Parent
    Walmart,(2017–present)

  • Products
    Outdoor gear

  • Type
    Subsidiary

  • Industry
    Retail

Traffic rank
#16,565
Site age
29 yrs
Location
United States
Popular Questions for Moosejaw
Newest job postings for Moosejaw
via Salary.com schedule_type: Full-time
Assistant Shop Manager- Bentonville The Assistant Shop Manager is responsible for assisting the General Shop Manager with overseeing an individual shop location, including driving sales, exhibiting exceptional customer service and supervising a sales team. The Assistant Shop Manager is a key member of Moosejaw’s management team and plays a critical role in the execution of Moosejaw’s exciting... retail strategy. Summary: An individual in this Assistant Shop Manager- Bentonville

The Assistant Shop Manager is responsible for assisting the General Shop Manager with overseeing an individual shop location, including driving sales, exhibiting exceptional customer service and supervising a sales team. The Assistant Shop Manager is a key member of Moosejaw’s management team and plays a critical role in the execution of Moosejaw’s exciting... retail strategy.

Summary: An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
• Opening and closing the shop.
• Delivering exceptional customer service consistently.
• Driving sales and delivering results.
• Assisting the Shop Manager with shop payroll, profit and loss.
• Merchandising effectively and within given directives.
• Creating a clean and organized work environment, as well as maintaining the Madness and helping shop associates embrace the Moosejaw culture.
• Ensuring that training and staff development are ongoing.
• Supervising shop associates, including managing the staff schedule within a specified budget, training associates, responding to associates with feedback and monitoring their progress.
• Enforcing all company and department policies and procedures.
• Keeping the shop team and Shop Manager informed on all necessary matters.

Competencies

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position. Sorry to be so boring about it.
• Judgment: Use Appropriate Judgment- Identifies, reviews, and applies policies and procedures to make informed judgments. Identifies and uses facts, information, and expertise to set priorities and make informed decisions. Identifies and uses data and evidence to determine the causes of problems and develop solutions to address them.
• Customer Centered: Focus on the Customer- Reviews Customer focused data and adjusts performance to address findings. Promotes and supports Associate efforts to exceed Customer expectations. Informs Associates how to identify and locate resources to meet the diverse needs of Customers.
• Execution and Results: Manage Execution and Results- Holds Associates accountable for completing work within expectations and time requirements. Plans and manages own and others’ time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate manner. Identifies and obtains the resources needed to complete projects. Encourages Associates to strive for excellence, efficiency, and quality in work practices.
• Planning and Improvement: Plan and Pursue Team-Based Improvement- Coordinates and aligns planning with organizational initiatives and direction. Looks at work plans and makes changes, as needed, to achieve team or work group objectives. Sets realistic timelines for goal accomplishment. Improves work processes and practices to increase performance and results.
• Influence and Communicate: Increase Commitment- Promotes ideas and links them to business needs and benefits. Builds trusting, cooperative relationships and alliances with others, inside and outside of the organization. Effectively communicates clear, up-to-date information on business plans and priorities (for example, change initiatives). Shares experience and ideas with Associates across the organization.
• Talent: Supervise Associates- Provides specific, honest, accurate, and timely feedback on Associate performance. Assigns tasks to Associates that fit their skill levels and maximize team performance. Uses people processes (for example, selection, development, performance evaluation) to ensure effective Associate performance. Recruits and hires the Associates needed to meet business requirements. Teaches, guides, and assists in the development of Associates.
• Ethics and Compliance: Manage Ethics and Compliance- Instructs Associates on how to act in accordance with policies and procedures, and supports their efforts in doing so. Ensures Associates demonstrate the highest standards of integrity and ethics in work situations. Corrects ethical and compliance issues, enforcing compliance and administering appropriate consequences as needed.
• Adaptability: Quickly Adapt- Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Helps Associates adjust to and develop the capabilities needed to implement organizational change

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position.
• Observes associate, customer, or supplier behavior.
• Enters and locates information on computer.
• Moves up and down a ladder.
• Presents information to small or large groups and individuals.
• Communicates effectively in person or by using telecommunications equipment.
• Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer
• Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually verifies information, often in small print.
• Reads information, often in small print.
• Visually locates merchandise and other objects.
• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.

Work Environment

Working in the following environment is necessary to perform one or more of the essential functions of this position.
• Works varying shifts as required.

Travel

Traveling is necessary to perform one or more essential functions of this position.

Entry Requirements

Preferred Qualifications
• Bachelor’s Degree
• One year of Retail management experience
Show more details...
via ZipRecruiter schedule_type: Full-time
Sales Associate - Bentonville AR We're seeking Sales Associates for our Bentonville store location. This job involves sales, customer service and humans. Or Homo Sapiens and stuff if you prefer to be technical. The technical part of that sentence was the word "stuff... Moosejaw Sales Associates have an enthusiastic, fun and positive attitude while assisting customers with sales and product information. A good sense of humor, creative mindset and Sales Associate - Bentonville AR

We're seeking Sales Associates for our Bentonville store location. This job involves sales, customer service and humans. Or Homo Sapiens and stuff if you prefer to be technical. The technical part of that sentence was the word "stuff...

Moosejaw Sales Associates have an enthusiastic, fun and positive attitude while assisting customers with sales and product information. A good sense of humor, creative mindset and passion for customer service are needed. Like an I-love-you-so-much-we-should-synchronize-our-birthdays passion for customer service. Plus outdoor gear knowledge is a plus.

Summary: An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.

Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
• Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.
• Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
• Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, maintaining a safe shopping environment, and appropriately representing and supporting the company's mission.
• Receives and stocks merchandise/supplies, maintains facility by following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation.
• As skills and knowledge increase, opportunities to engage in other programs as an extension of shop responsibilities may become available including the Gear Wizard, Rental, and ReTrail programs.

Physical Activities
The following physical activities are necessary to perform one or more essential functions of this position.
• Moves up and down a ladder.
• Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Visually verifies information, often in small print.
• Visually locates merchandise and other objects.
• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.

Work Environment
Working in the following environment is necessary to perform one or more of the essential functions of this position.
• Works varying shifts as required.
• Works overnight as required
Show more details...
via Indeed schedule_type: Full-timesalary: 17–20 an hour
Moosejaw Lead Bike Technician- Bentonville We’re seeking a Moosejaw Bike Tech to create a premium customer experience through technical setup work and repair, as well as selling through customer engagement live and in person. This position requires a deep knowledge of bikes across all categories—and I mean Bicycles not Hogs friends #SorryNotSorry... Seasonal travel is potentially required to Moosejaw shops, as well as our competitor shops, industry Moosejaw Lead Bike Technician- Bentonville

We’re seeking a Moosejaw Bike Tech to create a premium customer experience through technical setup work and repair, as well as selling through customer engagement live and in person. This position requires a deep knowledge of bikes across all categories—and I mean Bicycles not Hogs friends #SorryNotSorry...

Seasonal travel is potentially required to Moosejaw shops, as well as our competitor shops, industry shows and vendor line showings. This position is based out of our Bentonville, AR Shop.

Summary: An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
• Expert Bicycle Mechanic: Must have the knowledge, experience and skill to efficiently build a wide range of high-end road, mountain and gravel bikes from the best brands in the industry.
• Bike Builds: Will perform all new bike builds and re-pack for safe transport as needed. Will assess needs, fit, and make adjustments prior to shipping or delivery to customers.
• Repair and Service: will assess and perform all in-store and ecommerce repairs and service on a tight time line.
• You will be a primary reference and expert for our Customer Service team and customer base on any and all escalated issues and questions as well as training our Customer Service and Store teams on the finer points of servicing and selling some of the best bikes in the world.
• Bike Receiving and Shipping Support: Provide training and support to warehouse team to ensure accurate receiving of technical bike products, picking and packing of related bicycle and component orders and all bicycle builds.
• Excellent Organization and Time Management Skills: This is an extremely demanding position in high-growth department for a retailer that has significant growth goals for over the next year and beyond.
• Packaging and Shipping Support: Collaborate with Warehouse and Shop employees to ensure all bikes and bike part orders are packed and shipped appropriately and free of any damages.

Competencies

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position. Sorry to be so boring about it.
• Maintenance - Cleans and maintains assigned areas of the Facility in a safe, correct, and timely manner. Cleans assigned areas using appropriate maintenance tools, equipment, chemicals, and supplies in a timely manner. Reports unsafe working conditions and practices related to maintenance. Inspects and uses maintenance equipment, tools, chemicals, and supplies in safe and correct ways.
• Customer Centered: Serve the Customer - Shows care and concern when serving our customers. Asks questions in order to understand customer needs. Uses policies and information in order to exceed customer expectations. Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer requests.
• Judgment: Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.
• Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required.
• Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner.
• Execution and Results: Get Results - Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner.
• Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
• Adaptability: Adapt - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback.

Travel

Traveling is necessary to perform one or more essential functions of this position.

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position.
• Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Visually locates merchandise and other objects.
• Visually inspects equipment.
• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance

Work Environment

Working in the following environment is necessary to perform one or more of the essential functions of this position.
• Works varying shifts as required.
• Works overnight as required.

Entry Requirements

Minimum Qualifications
• 5+ years of experience as a mechanic in a premium bike shop
• Expert technical knowledge of all bicycle parts, compatibility, etc
Show more details...
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