Most recent job postings at MSC Industrial Direct
via Jobrapido.com posted_at: 6 days agoschedule_type: Full-time
Build a better career with MSC.HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.< Requisition ID :13908... Employment Type :Full Time< Job Category :Warehouse / Distribution< Work Location : Jonestown, PA< Job Grade: Non-Exempt 7<< < WHAT YOU CAN EXPECT<< • $18.50 / hour < • $1500 Sign-on Bonus< • Incentive bonuses< • No Mandatory Overtime< • Training and growth opportunities< • Build a better career with MSC.HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.<

Requisition ID :13908...

Employment Type :Full Time<

Job Category :Warehouse / Distribution<

Work Location : Jonestown, PA<

Job Grade: Non-Exempt 7<< <

WHAT YOU CAN EXPECT<<
• $18.50 / hour <
• $1500 Sign-on Bonus<
• Incentive bonuses<
• No Mandatory Overtime<
• Training and growth opportunities<
• Weekends off<
• Paid time off including holidays<
• Medical, dental, vision, and company-matched 401(k)<<

<

Merchandise Selector (Noon-8:30pm) (Mon.-Fri.)
• Load, unload and move product by hand, tote or by skid.<
• Verify products using item numbers, descriptions, and quantity; inspect products for damage or improper packaging; and use RF equipment to validate items.<
• Batch orders and assign packing slips to pick product to totes via RF scanning. <
• Operate basic (i.e., electric pallet jack, forklift) and advanced (i.e., turret truck, order picker) powered equipment.<
• Train cross-functionally in other departments and functions in

WHAT IT TAKES<
• Basic computer skills<
• Willingness to work overtime to meet customer’s needs<
• Internal certification to drive powered equipment within specified time requirements<
• Internal certification to pick DOT-regulated items, if required<
• Physical demands to successfully perform essential job functions (reasonable accommodations may be made for individuals with disabilities): standing, walking, lifting materials up to 75 pounds (individual or team), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, and stooping.&

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and Disabled as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.<

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review
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via Jobrapido.com posted_at: 18 days agoschedule_type: Full-time
Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us... as we continue to build a diverse and inclusive Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us... as we continue to build a diverse and inclusive workplace.

Requisition ID :11908

Employment Type :Full Time

Job Category :Customer Care / Contact Centre

Work Location :Southfield, MI - Remote

State or Province :Michigan (US-MI)

Potential Work Location :United States : Michigan : Southfield || United States : Nevada : Reno BRIEF POSITION SUMMARY:

The Customer Resource Agent is an entry-level position that works in a high-performance customer care environment providing excellent customer care to established Tier II Redistribution customers through various communication channels.

DUTIES and RESPONSIBILITIES:

Provide personalized customer service by use of interpersonal skills, establishing rapport, and presenting a positive, friendly attitude. Using multiple forms of communication (phone-within call center environment, web, email, & chat) solve customers’ needs while delivering excellent customer service – this includes but not limited to order tracking/tracing, delivery status, and RMA entry. Accurately update systems with status details and other information relating to the customer’s needs. Work closely with management to resolve customer questions/concerns. Fosters the MSC Culture in the department and throughout the company in order to ensure unity of vision and fulfillment of MSC’s mission. Meet or exceed all assigned operational, customer-experience and service level metrics consistently. Participates in special projects and performs additional duties as required.

EDUCATION and EXPERIENCE:

High School diploma or the equivalent required. Customer service and/or Call Center and/or Web based internet chat experience preferred.

SKILLS:

Strong verbal and written communication skills required including the ability to communicate with standard grammar. Accurate typing and data entry skills required. Above average computer knowledge/technical skills required –(such as: proficient at using search tools, web browsers, email features, attaching files to correspondence, utilizing tracking tools, website functionality, and web chat)

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review
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via Jobrapido.com schedule_type: Full-time
Build a better career with MSC. HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace. Requisition ID :13228... Employment Type :Full Time Job Category :Warehouse / Distribution Job Grade :Warehouse W7 Work Location :Windsor CT - Reg Inv Center State or Province :Connecticut (US-MA) BRIEF POSITION SUMMARY: The Regional Inventory Center Associate will Build a better career with MSC. HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition ID :13228...

Employment Type :Full Time

Job Category :Warehouse / Distribution

Job Grade :Warehouse W7

Work Location :Windsor CT - Reg Inv Center

State or Province :Connecticut (US-MA)

BRIEF POSITION SUMMARY:

The Regional Inventory Center Associate will perform various warehouse duties to deliver 1st in Class Service to our Customer Specific accounts.

DUTIES and RESPONSIBILITIES:

· Ensures a safe working environment by keeping work areas orderly and clear of hazards.

· Receive incoming product and packages via UPS and truck shipments.

· Label and put-away inbound inventory to bin locations and bulk shelving.

· Performs bin maintenance and cycle counts as necessary to maintain RIC inventory accuracy.

· Review vendor packaging and label bin location to help others identify Unit of Measure issues to prevent pulling errors.

· Pull orders to support called in customer pick-ups, UPS and truck shipments.

· Process and input information in company-based computer system which include Freighting completed packages for UPS and truck shipments.

· Operate basic warehouse vehicles. (i.e., electric pallet jack and/or forklift)

· Submit verbal or email requests to supervisor to order supplies and product to ensure continued R.I.C. operations are maintained to service customer orders.

· Provide customer service to internal associates and MSC customers using all tools available including, but not limited to, phone, email and the Internet.

· Provide face to face customer service to called in customer orders, in accordance with MSC standards to ensure customer satisfaction, account retention and revenue generation.

· Submit Purchase Orders to vendors thru company-based computer system.

· Contact vendors via direct calls or emails to confirm acknowledgements and deliver status of a PO, discrepancies to quantities or damaged shipments.

· Participation in special projects and performs additional duties as required.

· Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.

EDUCATION and EXPERIENCE:

· A high school diploma or the equivalent experience is required.

· Knowledge of basic arithmetic is required.

SKILLS:

· Excellent customer service and sales skills.

· Excellent written and verbal communication skills.

· Basic knowledge of warehouse processes and procedures.

PHYSICAL DEMANDS:

· The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Sitting, standing, walking, lifting materials (maximum 75 pounds – individual or team lift), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, and repetitive twisting or pressure, involving wrist and hands. Hearing, seeing (including depth perception and peripheral vision), ability of mental coordination. Must be able to wear personal protective equipment as required for position. Must be able to operate at heights up to 50 feet. Mentally alert for entire shift.

OTHER REQUIREMENTS:

· A valid driver’s license is required.

· In order to meet customer service requirements, associates can be temporarily re-assigned to other warehouse functions.

· Bending and lifting to move items that are at least 50 pounds.

· Ability to operate at heights up to 50 feet high.

· Ability to stand for prolonged periods of time.

Telework

Compensation starting at $17 / hour and up dependent on candidate location and experience

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review
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via Jobrapido.com posted_at: 4 days agoschedule_type: Full-time
Built to Make You Better. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us as... we continue to build a diverse and inclusive workplace. Requisition Built to Make You Better.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us as... we continue to build a diverse and inclusive workplace.

Requisition ID :13909

Associate Referral Bonus Amount :1,000.00

Employment Type :Full Time

Grade :Sales 15

Job Category :Metalworking

Work Location :Dayton, OH

State or Province :Ohio (US-OH)

Potential Work/Location : Service Area consists of Dayton, Ohio. Ideal candidate must live within the proximity of territory.

Metalworking Specialist

We seek a machining expert—including veterans with military machining experience—to drive process improvement within MSC’s manufacturing customers. In this pivotal role, you will work with our field and inside sales teams and apply your metalworking and industry knowledge to provide insight and expertise to help our customers (industries such as aerospace, automotive, medical, general machining, etc.) become more efficient by utilizing the best metalworking tool manufacturers in the world.

HOW YOU’LL CONTRIBUTE

Use your specialized machining expertise to advance success with an industry leader.
• Work closely in the field with our manufacturing customers applying tools that deliver process improvements and documented cost savings.
• Actively support the achievement of metalworking (MW) sales for your geographical area of responsibility.
• Develop relationships and partner with our key suppliers to drive metalworking growth and customer support.
• Drive accelerated MW sales growth and technical MW support within identified MW target accounts.
• Support Competitive Advantage Program (vending) customer opportunities to help achieve MW growth and reach cost savings goals.
• Utilize Salesforce.com to maintain and manage a tool test opportunity funnel and document cost savings.
• Provide technical support to our MSC sales team for metalworking application opportunities, coordinate local supplier support for tool testing and provide local exclusive brand technical and brand support.

WHAT IT TAKES

The machining expert we seek should have these qualifications—relevant military machining experience is applicable.
• At least 2 years of machining applications experience or demonstrated proficiency in MW applications
• Solid communication skills, with the ability to work with cross-functional teams and interact with all levels of customers within manufacturing facilities
• Proficiency in Microsoft Office Suite
• Valid driver’s license and the ability to travel with potential overnights
• High school diploma or equivalent
• Prior field sales experience with a distributor or metalworking tooling manufacturer is preferred, as is experience with machining productivity improvement or cost savings initiatives
• Well-rounded proficiency across broad range of metalworking applications
• Due to federal regulations and the nature of the job all applicants must be U.S. citizens, U.S. nationals, lawful permanent residents, asylees, or refugees.

Compensation starting at $70910 – $101300 / year and up dependent on candidate location and experience.

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review
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via Adzuna posted_at: 24 days agoschedule_type: Full-timework_from_home: 1
Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us... as we continue to build a diverse and inclusive Build a better career with MSC.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us... as we continue to build a diverse and inclusive workplace.
Requisition ID :13765
Employment Type :Full Time
Job Category :Customer Care / Contact Centre
Work Location :Tulsa, OK
State or Province :Oklahoma (US-OK)
Potential Work Location :United States : Oklahoma : Tulsa
Job Grade: NonExempt N8
BRIEF POSITION SUMMARY:
The Cross Reference & Sourcing Representative works on cross reference requests in order to increase the match rate of what is returned to our customers. This primarily includes assisting in the identification of non-catalog or non-Big Book items for quotation purposes. Additionally work will be needed identifying the equivalent MSC part number through conversion of a competitor, manufacturer or other nomenclature.
DUTIES and RESPONSIBILITIES:
Locate (source) products or vendors that are non-catalog or special for the Cross Reference Team
Identify an MSC equivalent for products or vendors that are non-catalog or special items.
Work with the List Management database to convert Competitor, Manufacturer, UPS and other nomenclature to MSC part numbers
Add non cross referenced items (not currently in the AS400 database) into the competitive cross reference database.
Complete tasks based on timelines mutually agreed upon by the requestor and the RFQ team to meet customer expectations.
Make good business decisions when crossing items for the requested quote based on guidelines provided by the project owner
Maintains record status and tracking documentation as required
Remains up to date with all cross reference functions in order to provide additional resources when required.
Participates in special projects and performs additional duties as required
Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.
INDICATES ESSENTIAL DUTIES
To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
EDUCATION and EXPERIENCE:
High school diploma or equivalent is required
Minimum of two years industry experience is required
SKILLS:
Basic proficiency in Windows PC as well as the Internet is required
Is persistent and quality oriented when identifying, sourcing and crossing products
Proficiency in basic Excel skills necessary to manipulate data for uploading and downloading functions required.
Proficiency in the AS/400 sales related functions required
Familiarity with a variety of industrial products is required
Good communication skills are required.
MRO subject matter expert in at least one of the following areas preferred:
Electrical
Hydraulics / Pneumatics
HVAC
Power Transmission
Pipe/Valve/Fittings
Metalworking
Compensation starting at $34930 - $49900 / year and up dependent on candidate location and experience
Why MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.
Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review
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via Jobrapido.com posted_at: 6 days agoschedule_type: Full-time
Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join... us as we continue to build a diverse and inclusive Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join... us as we continue to build a diverse and inclusive workplace.

Requisition ID :13833

Employment Type :Full Time

Job Category :Customer Care / Contact Centre

Work Location :Wood Dale, IL

State or Province :Illinois (US-IL)

Potential Work Location :United States : Illinois : Wood Dale

Job Grade: sales 8

BRIEF POSITION SUMMARY

The Telesales Account Executive recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach. Must meet all predetermined activity and sales goals.

DUTIES and RESPONSIBILITIES
• Recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.
• Grows sales to achieve department and corporate sales goals by developing existing accounts and penetration of newly assigned customers.
• Identifies opportunities and makes product recommendations for customer-specific operational and technical needs.
• Builds excellent customer relations. Responds to customer needs consistent with MSC standards, culture and business practices.
• Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.
• Maintains sales records and generates relevant market/sales reports for MSC management as needed.
• Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as necessary.
• Develops a personal business plan under close management supervision to meet personal annual goals.
• Demonstrates fundamental sales techniques and experience through track record of achieving sales goal.
• Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.
• Participates in special projects and performs additional duties as required.

EDUCATION and EXPERIENCE
• A High School Diploma or the equivalent is required.
• 2+ years sales experience is required.
• Metalworking/MRO product and/or process experience preferred.
• SKILLS
• Basic computer literacy is required.
• Excellent oral and written communications skills are also required.
• Excellent customer service skills are required.

OTHER REQUIREMENTS

The ability to travel is required.

Compensation starting at $54362 – $77660 / year and up dependent on candidate location and experience.

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review
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via Jobrapido.com posted_at: 18 days agoschedule_type: Full-time
Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join... us as we continue to build a diverse and inclusive Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join... us as we continue to build a diverse and inclusive workplace.

Requisition ID :13788

Employment Type :Full Time

Job Category :Inventory Management

Work Location :Los Angeles, CA

State or Province :California (US-CA)

Potential Work Location :United States : California : Los Angeles

Job Code: NonExempt 7

BRIEF POSITION SUMMARY:

This Vending Service Center Representative is responsible for our vending customers in support of all customer transactions through phone and email correspondence by responding efficiently, accurately and courteously. The Representative will be responsible to support day to day customer’s requests in alignment with departmental procedures and company policies.

DUTIES & RESPONSIBILITIES:
• Process EDI orders
• Complete assigned support requests
• Answer inbound calls to address defined responsibilities in accordance with MSC Culture and Customer Service standards.
• Resolve defined vending customer service issues by providing solutions utilizing the most common sources of information. Consults with other associates to locate alternative sources of information.
• Provide customer service, in accordance with MSC standards, to ensure customer satisfaction, account retention, and revenue generation.
• Communicate customer concerns to management to ensure the most effective and lasting problem resolution.
• Responsible for daily management of defined ticketing queue and proactive task execution that delivers value through a highly differentiated customer experience.
• Resolve basic and complex credit and collections issues to enhance customer service.
• Provide customer service using all tools available including, but not limited to, email and the Internet.
• Work with the field teams to ensure all vending products and inventory are managed appropriately.
• Partner directly with vending customers to support vending program needs.
• Support the Service Level Agreement (SLA) requirements.
• Work with vendors to ensure timely delivery of vending inventory.
• Assist in support of basic and complex account needs.
• Analyze customer inventory usage and presents findings and improvement suggestions to field sales teams.
• Fosters the MSC Culture in the department and throughout the company in order to ensure unity of purpose and fulfillment of MSC’s mission.
• Participates in special projects and performs additional duties as required.

EDUCATION and EXPERIENCE:
• High school diploma or the equivalent is required.
• Minimum two years’ customer service experience is required.
• Industry knowledge preferred.
• Previous experience within vending related business preferred.

SKILLS:
• Strong customer service skills required.
• Knowledge of basic arithmetic is required.
• Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required.
• Diverse knowledge of the industry product offering, and manufacturers preferred.
• Understanding of competitive suppliers is preferred.
• Good oral and written communications skills and the ability to work a varying schedule is also required.
• Tooling nomenclature knowledge and solid sourcing capabilities are preferred.

OTHER:
• A valid driver’s license and the ability to travel up to 5% of the time required.
• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

Compensation starting at $35998 - $51425 / dependent on experience.

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and Disabled as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review
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via Jobrapido.com posted_at: 8 days agoschedule_type: Full-time
Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join... us as we continue to build a diverse and inclusive Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join... us as we continue to build a diverse and inclusive workplace.

Requisition ID :13542

Employment Type :Full Time

Job Category :Customer Care / Contact Centre

Work Location :Nevada

State or Province :Nevada (US-NV)

Potential Work Location :United States : Nevada : Elko || United States : Nevada : Fernley || United States : Nevada : LasVegas || United States : Nevada : Reno || United States : Nevada : Winnemucca

Pay Grade: NonExempt N7

BRIEF POSITION SUMMARY:

The position of Customer Care - Digital E-Pro Support Representative is responsible for the daily processing of orders received via E-procurement platforms. This role ensures the proper support needed for the accurate placement of orders as we continue to increase the overall automation rate within this area of MSC

DUTIES and RESPONSIBILITIES:
• Provides exceptional customer service and effortless experiences in accordance with MSC standards to ensure customer satisfaction, account retention and revenue generation by processing inbound E-procurement orders promptly and accurately.
• Possesses a basic understanding of EDI mapping processes and works with the proper channels to recommend automation opportunities accordingly
• Effectively navigates various systems and collaborate with other departments to identify and address the customers’ needs.
• Communicates with customers through multiple interaction types (including but not limited to email and voice) in accordance with MSC’s standards.
• Identifies initiatives to enhance customer satisfaction and communicates these to appropriate channels for implementation as needed.
• Updates account information to improve automation and future customer experiences.
• Possesses a basic understanding of punchout and procurement software including SAP, Ariba, and Oracle along with the mapping capabilities of each.
• Achieves the goal expectations of the role, including but not limited to quality & productivity measurements.
• Promotes company initiatives at a department level in a changing environment.
• Resolves customer inquiries, strategic customer service in accordance with MSC Standards to the issue and grow the customer relationship.
• Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
• Participation in special projects and performs additional duties as required
• INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:
• High school diploma or equivalent required.
• Performs successfully as a Representative- Customer Care Omnichannel for a minimum of six months required, while consistently meeting or exceeding Quality expectations preferred.

SKILLS:

o Strong data entry skills required.

o Basic understanding of EDI mapping processes.

o Strong time management skills required.

o Strong customer service skills required.

o Proficiency in systems used by the Representative, Customer Care – Digital E-Pro role, such as as/400, Oceana and the MSC website required.

o Strong interpersonal and communication skills; capable of explaining simple procedures in writing and verbally; good phone skills required.

o Working knowledge and use of Microsoft Office is required. (Outlook, Word, Excel, etc.)

o Bilingual ability (Spanish or French) desired.

o General knowledge of the industrial supply industry desired.

o Demonstrates a acceptable proficiency in all MSC’s required competencies:

o Customer Focus

o Decision Quality

o Drives Collaboration

o Develops Talent

o Communicates Effectively

o Instills Trust

OTHER REQUIREMENTS:
• None.

Compensation starting at $29750 – $42500 / year and up dependent on candidate location and experience.

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review
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via Jobrapido.com posted_at: 17 days agoschedule_type: Full-time
Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join... us as we continue to build a diverse and inclusive Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join... us as we continue to build a diverse and inclusive workplace.

Requisition ID :13797

Employment Type :Full Time

Job Category :Warehouse / Distribution

Work Location : Jonestown, PA

Job Grade: Exempt 13

WHAT YOU CAN EXPECT

A career at MSC includes generous benefits, rewards and recognition.
• Training and growth opportunities
• Weekends off
• Paid time off including holidays
• Incentive bonuses and shift differential
• Medical, dental, vision, and company-matched 401(k)

Compensation starting at $48,580 - $69,400 /year and up dependent on candidate, location and experience

2nd Shift Shipping Supervisor

DUTIES and RESPONSIBILITIES:
• Supervises department workflow to ensure optimum productivity service levels are maintained for appropriate 3rd shift departments.
• Documents attendance and conducts reviews for large associate base.
• Supervises daily workload to ensure optimum service levels are maintained.
• Ensures completion of all necessary paperwork.
• Completes weekly payroll information.
• Operates basic and advanced warehouse vehicles.
• Promotes safe work practices.
• Performs all duties inherent in the role of MSC supervisor as defined in the MSC code of conduct including hiring, termination, review and development of associates.
• Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.
• Strives to meet or exceed all building goals.
• Tracks production and quality.
• Supports associate involvement in safety through team engagement in the Safety Culture.
• Actively engages in continuous improvement efforts within the department using assessment tools to mitigate risk.
• Assists with the budgeting process.
• In order to meet customer service requirements, associates can be temporarily re-assigned to other warehouse functions.
• Participates in special projects and performs additional duties as required.

EDUCATION and EXPERIENCE:
• Associate’s degree or the equivalent required.
• Minimum of two years job-related experience required.

SKILLS:
• Good working knowledge of all warehouse functions (inventory, cycle count, VMI, receiving, cubiscan, etc.) required.
• Must obtain MSC license to drive distribution center vehicles within specified time requirements.

PHYSICAL REQUIREMENTS:
• Bending to lift items from the floor and racks required.
• Lifting items between 25 and 75 pounds required.
• Ability to operate at heights up to 50 feet required.
• Ability to stand for prolonged periods of time required.

MISCELLANEOUS:
• Position may require a valid states driver’s license.

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review
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via Jobrapido.com posted_at: 7 days agoschedule_type: Full-time
Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join... us as we continue to build a diverse and inclusive Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join... us as we continue to build a diverse and inclusive workplace.

Requisition ID :13311

Employment Type :Full Time

Job Category :Supply Chain Operations

Work Location :Davidson, NC (CSC)

State or Province :North Carolina (US-NC)

Potential Work Location : On Site Hybrid Role

In order to meet the high standards and demand requirements for more than two dozen product categories, we seek smart, highly analytical, fast-thinking decision makers to maintain proper inventory levels at MSCs network of distribution centers. We rely on supply planners to interpret data and then develop and implement purchasing plans and strategies accordingly. In this dynamic and fast-paced role you will be responsible for the movement of goods throughout the supply chain for your assigned product categories. HOW YOULL CONTRIBUTE You will be empowered to make sound purchasing and business decisions.

Review and place purchase orders with assigned suppliers to manage appropriate inventory levels at MSCs Customer Fulfillment Centers (CFCs).

Develop and implement plans for achieving inventory turns goals, and execute supplier strategies developed by Product Management.

Collaborate with suppliers and product managers to identify and reconcile gaps and supply shortages; devise an early warning system for issue identification; and expedite and formulate alternate solutions to resolve backorders in a timely manner.

Identify slow-moving inventory and initiate supplier returns, and work cross-functionally to devise ways to sell through the inventory.

Process receiving and inventory exceptions according to established time and process guidelines.

Assist product managers with developing strategies to purchase product at the lowest possible price.

Ensure product quality and timely delivery through frequent interaction with vendors and product managers.

Meet with merchandise and product managers to discuss and resolve supplier issues, and review product line performance relative to goal.

Review supplier performance and meet with them to address issues, negotiate improvement opportunities, and develop and implement action plans to address and correct service issues.

Work with demand planners to develop predefined scenarios for demand shaping, supply relocation, and capacity to balance and optimize supply and demand.

Coordinate, communicate, review and validate procurement and distribution plans (based on business rules, lead times, unconstrained forecasts, sales orders, safety stock requirements, etc.).

Review fulfillment tool reports, identify product database errors, and take appropriate action.

WHAT IT TAKES The results-driven decision maker and critical thinker we seek will have these qualifications.

Exceptional organizational and planning abilities

Basic negotiation, follow-up, and facilitation skills

Keen ability to analyze and distill data

Computer literacy and proficiency in word processing and spreadsheet software

Excellent verbal and written communications skills

Associates degree in business or equivalent experience

Basic knowledge of descriptive statistics, forecasting, or demand planning preferred

APICs Certified in Production and Inventory Management preferred

WHY MSC People. Collaboration. Insight. Thats how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than a million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. As one of Americas Best Large Employers (named by Forbes magazine), we care about our people and have programs in place to help our 6,000+ associates achieve their potential. When you join our team, you will receive appreciation for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your families health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Telework

Compensation starting at $54390 $77700 / year and up dependent on candidate location and experience.

Why MSC? People. Collaboration. Insight. Thats how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review
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