Mytheresa.com Overview

Personal Shopper - North America (f/m/d)

via Careers.mytheresa.com posted_at: 14 days agoschedule_type: Full-time

To support our Personal Shopping team we are searching for a Personal Shopper to be based in one of our office in New York, Dallas, Los Angeles, San Francisco or remote. WHAT YOU WILL DO... • Act as the point of contact and ambassador to Mytheresa’s top clients • Increase spend of individuals and develop customer loyalty through understanding customer’s style needs: identify sale opportunities for requested items, suggest additional pieces To support our Personal Shopping team we are searching for a Personal Shopper to be based in one of our office in New York, Dallas, Los Angeles, San Francisco or remote.

WHAT YOU WILL DO...
• Act as the point of contact and ambassador to Mytheresa’s top clients
• Increase spend of individuals and develop customer loyalty through understanding customer’s style needs: identify sale opportunities for requested items, suggest additional pieces to their taste from weekly uploads and curate weekly emails to customers with recommendations based on their shopping behaviour and preferences
• Develop one-to-one client relationships through regular communications, and refer to individual’s order/ returns histories to enhance understanding of client base
• Grow spend of existing clients – ideally ensure that sales leads are identified, prioritized and executed
• Drive and participate in all acquisition opportunities
• Create and implement new selling ideas to ensure sales targets are met
• Implement an engagement program for new and existing customers who are part of mytheresa.com VIP program.
• Responsible for the Pre-Reservation four times a year
• Responsible to update the preference sheet/ profile of the customers
• Actively liaise closely with the buying team, the brand marketing team and the brands in case of re-ordering sold-out pieces
• Demonstrate eagerness to know all about the latest trends in fashion and lifestyle as well as designers

WHO YOU ARE
• 3-5 years of work experience in a similar position, preferred in the field of luxury fashion, ideally in e-commerce
• Proven record of being a self-starter
• Be passionate about our customers – have a true service and 'roll-up-the sleeves' mentality
• Love for fashion and technology
• Enthusiastic, innovative and creative
• Sales-driven
• Fluent in written and spoken English and ideally one other language
• Organized and detail oriented
• Great communicator Show more details...

Personal Shopper - North America (f/m/d)

via Career.mytheresa.com schedule_type: Full-timework_from_home: 1

To support our Personal Shopping team we are searching for a Personal Shopper to be based in one of our office in New York, Dallas, Los Angeles, San Francisco or remote. WHAT YOU WILL DO... • Act as the point of contact and ambassador to Mytheresa’s top clients • Increase spend of individuals and develop customer loyalty through understanding customer’s style needs: identify sale opportunities for requested items, suggest additional pieces To support our Personal Shopping team we are searching for a Personal Shopper to be based in one of our office in New York, Dallas, Los Angeles, San Francisco or remote.

WHAT YOU WILL DO...
• Act as the point of contact and ambassador to Mytheresa’s top clients
• Increase spend of individuals and develop customer loyalty through understanding customer’s style needs: identify sale opportunities for requested items, suggest additional pieces to their taste from weekly uploads and curate weekly emails to customers with recommendations based on their shopping behaviour and preferences
• Develop one-to-one client relationships through regular communications, and refer to individual’s order/ returns histories to enhance understanding of client base
• Grow spend of existing clients – ideally ensure that sales leads are identified, prioritized and executed
• Drive and participate in all acquisition opportunities
• Create and implement new selling ideas to ensure sales targets are met
• Implement an engagement program for new and existing customers who are part of mytheresa.com VIP program.
• Responsible for the Pre-Reservation four times a year
• Responsible to update the preference sheet/ profile of the customers
• Actively liaise closely with the buying team, the brand marketing team and the brands in case of re-ordering sold-out pieces
• Demonstrate eagerness to know all about the latest trends in fashion and lifestyle as well as designers

WHO YOU ARE
• 3-5 years of work experience in a similar position, preferred in the field of luxury fashion, ideally in e-commerce
• Proven record of being a self-starter
• Be passionate about our customers – have a true service and 'roll-up-the sleeves' mentality
• Love for fashion and technology
• Enthusiastic, innovative and creative
• Sales-driven
• Fluent in written and spoken English and ideally one other language
• Organized and detail oriented
• Great communicator Show more details...

Senior Affiliate & Partnership Marketing Manager - North America...

via Influencer Marketing Society schedule_type: Full-time

Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation. The Senior Affiliate and Partnership Marketing Manager (f/m/d) is... responsible for driving forward the strategy, framework Here at Mytheresa, technology meets luxury fashion in a space that celebrates both creativity and digital advancement. Centered in the heart of Europe, we are a dynamic international team, hailing from all corners of the globe. Working together we strive to exceed our customer’s expectations with a passion for innovation.

The Senior Affiliate and Partnership Marketing Manager (f/m/d) is... responsible for driving forward the strategy, framework and performance for affiliate, influencer and marketing partnership channels whilst acting as a key business stakeholder for projects and efficiencies.

Your Responsibilities
• Develop and execute a best in class US/Canadian affiliate, influencer and marketing partnership strategy
• Ownership of the affiliate, influencer and marketing partnership performance sales, cost and ROI budgets and KPIs tracking
• Maximize the role of content partners within the marketing mix, supporting PR and earned media initiatives
• Recruit and on-board influencers to affiliate program
• Establish and maintain effective relationships with our key business partners, both internally and externally to ensure best in class principles and training is provided
• Develop & implement clear new customer acquisition driving initiatives to exceed growth targets
• Grow the local influencer selection process in line with global guidelines to drive forward influencer best practice
• Stay up to date with the affiliate, influencer and partnership marketing industry and news, share knowledge with the local and global teams
• Look for opportunities to drive forward platform enhancements to position ourselves ahead of the market
• Continually research and understand your competitive environment to ensure that we remain at the forefront of our industry
• Document, analyze and provide meaningful insights upon completion of new tests and gifting opportunities

Your Qualifications
• 3-5 years of experience in affiliate, influencer and partnership marketing programs with a focus on driving data-driven results
• Strong communications capabilities
• Top-notch analytical skills with a proven ability to drive new customer acquisition via data, testing and learning
• Motivated self-starter with an attitude to proactively seek new solutions to meet business needs
• Critical thinker and problem-solving skills

At Mytheresa, our people are our success. If you're a self-starter who enjoys an exciting challenge, apply now to be part of our journey and grow with us in a modern working environment.

We treat all applicants, employees, partners and customers equally, irrespective of their race and ethnic background or national origin, their religion or beliefs, their gender and sexual identity, their age, marital status and care responsibility, or any disability.

We are looking forward to your expressive application via our career site.

Your contact person: Tiziana Mariani Show more details...