Most recent job postings at nbarizona
via Jobright AI posted_at: 3 days agoschedule_type: Full-timesalary: 40K–60K a year
National Bank of Arizona is seeking a Treasury Client Service Specialist to provide exceptional customer service to Treasury Management clients on various issues. The role involves handling questions on Treasury Management products, documenting activities, and proactively assisting clients in resolving issues. Responsibilities... • Provide exceptional customer service to Treasury Management clients through various communication channels. • Handle National Bank of Arizona is seeking a Treasury Client Service Specialist to provide exceptional customer service to Treasury Management clients on various issues. The role involves handling questions on Treasury Management products, documenting activities, and proactively assisting clients in resolving issues.

Responsibilities...
• Provide exceptional customer service to Treasury Management clients through various communication channels.
• Handle questions related to Treasury Management products like collections, disbursements, fraud protection, etc.
• Open Salesforce cases for client issues, ensure timely responses, and document resolutions.
• Identify root causes of errors and escalate issues when necessary.
• Proactively reach out to clients to provide workaround solutions in case of issues.
• Assist clients in cases of fraud on their accounts by securing affidavits and coordinating updates.

Skills
• Requires High School diploma, GED or equivalent education and some experience in banking, bank operations and products, accounting or equivalent education and experience. A combination of education and experience may meet job requirements.
• Working knowledge of treasury and cash management products, procedures, services, accounting, financial and account analysis. Must have good customer service, problem-solving and communications skills, both verbal and written.
• Ability to work well with clients and team members.
• Good attention to detail and accuracy.
• Good organizational and time management skills.
• Proficient in the use of Microsoft Office products: Word, Excel, and related systems.

Benefits
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance
• Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees

Company Overview
• National Bank of Arizona was founded on a mission of building local relationships and providing exceptional customer service. It was founded in 1984, and is headquartered in Phoenix, Arizona, USA, with a workforce of 1,001-5,000 employees. Its website is https://www.nbarizona.com
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via Jobright AI posted_at: 11 days agoschedule_type: Full-time
National Bank of Arizona is seeking a seasoned Branch Service Manager to join Arizona’s #1 Community Bank in our Casa Grande branch. The role involves assisting in achieving strategic goals, ensuring compliance, addressing client needs, providing sales leadership, coaching employees, and supporting overall branch success. Responsibilities... • Assist in achieving the strategic goals of the branch through personal production and oversight of inside National Bank of Arizona is seeking a seasoned Branch Service Manager to join Arizona’s #1 Community Bank in our Casa Grande branch. The role involves assisting in achieving strategic goals, ensuring compliance, addressing client needs, providing sales leadership, coaching employees, and supporting overall branch success.

Responsibilities...
• Assist in achieving the strategic goals of the branch through personal production and oversight of inside sales and service.
• Ensure branch compliance with all bank policies and procedures and prepare for internal audits.
• Identify and address client needs, provide solutions, and make appropriate referrals for bank products and services.
• Train employees to refer prospects/clients to other bank products and services.
• Provide sales leadership, coaching, and monitoring service levels within the branch.
• Work closely with partners to achieve sales and service objectives while maintaining operational integrity.
• Process cash transactions and perform other customer service duties within the branch.
• Support additional assigned responsibilities to help the branch achieve overall success in sales, service, and operations.

Skills
• Requires a high school diploma and 2+ years' experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience. A combination of education and experience may meet requirements.
• Knowledge of the banking industry, processes, procedures, regulations, and products.
• Knowledge of lending process and procedures.
• Strong customer service, relationships building, sales and management skills.
• Ability to handle various client concerns and problems.
• Must have good communication skills, both verbal and written.
• Knowledge of computer programs, i.e., word processing, spreadsheets, etc.
• Ability to set and maintain high-quality work standards.
• Ability to lead a group.
• Ability to deal effectively with people in various job capacities.
• Excellent problem-solving and communication skills.

Benefits
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Company Overview
• National Bank of Arizona was founded on a mission of building local relationships and providing exceptional customer service. It was founded in 1984, and is headquartered in Phoenix, Arizona, USA, with a workforce of 1,001-5,000 employees. Its website is https://www.nbarizona.com
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via Jooble posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
• * Product Management Team Lead-Agile Delivery/ 100% Remote** • ... New Zions Bancorporation is seeking an Agile Delivery Product Manager to join its team working with the Payments and Treasury Agile Release Train (ART). Delivery Product Managers are responsible for coordinating Features through the kanban system at a Program / ART level. They collaboratively work with Epic Owners and additional Product Manager and Technical SMEs within Payments • * Product Management Team Lead-Agile Delivery/ 100% Remote**

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New

Zions Bancorporation is seeking an Agile Delivery Product Manager to join its team working with the Payments and Treasury Agile Release Train (ART). Delivery Product Managers are responsible for coordinating Features through the kanban system at a Program / ART level. They collaboratively work with Epic Owners and additional Product Manager and Technical SMEs within Payments and Treasury to understand intent of Epics, and thereby work with Product Owners to share the related priority of Features.

Responsibilities:
• Responsible for coordinating Features through the system at a Program / Agile Release Train (ART) level
• Responsible to prioritize the features based on delivery against the Epic priorities
• Responsible and accountable to facilitate Feature definition
• Create, own, and manage the Program/ART backlog, constantly collaborating with customers and the team to ensure work items are refined and prioritized
• Continuously engage with the business, technology, and other key stakeholders to stay informed, nurturing strong and trusting relationships and increasing business knowledge to represent product vision and customer/business needs to the team
• Accountable to coordinate feature prioritization across a program when dependencies arise
• Accountable to coordinate trade-off discussions when conflicting Epic, Feature, Maintenance and Enabler priorities arise
• Responsible for accepting feature completion (i.e. achieving acceptance criteria demonstrated in system or team demos)
• Collaborate with the team for demos and delivery of team commitments
• Accountable to provide insights into the commitments for value delivered by the ART
• Help identify organizational impediments and works with the leadership team to create effective strategies to overcome them
• Responsible to work with Architecture to identify and prioritize Enablers (features) or work needed to delivery on epic or feature priorities
• Accountable and responsible to facilitates Feature Review in advance of PI Planning event to promote prioritization alignment
• Exemplify agile principles, encourage good practices, encourage, and assist team to continue to develop and mature in agile practices and methodologies
• Help to identify and raise obstacles and champion/enable self-organizing or high performing teams
• Champion mindset changes and belief re-sets required to affect the desired business results
• Encourage transparency to the organization to help grow trust
• Other duties as assigned

Qualifications:
• Excellent planning, organizational, analytical and communication skills, both written and verbal
• Excellent presentation, facilitation, and interpersonal skills, including coaching and mentorship qualities
• Excellent decision making, problem resolution, listening and team building skills
• Ability to effectively engage with various levels of leadership
• Advanced understanding of the broader product development lifecycle in large enterprise settings
• Experience as a Delivery Product Manager in a large enterprise utilizing scaling practices, building complex solutions using teams of teams, Scaled Agile Framework (SAFe), contributing to successful value delivery & agile methodology experience
• Expert knowledge of the agile frameworks & scaling models, Agile Values and Principles and the Scrum Methodology including iteration planning, backlog refinement, daily stand ups, iteration reviews and system demos, iteration retrospectives, PI Planning, Demos, Inspect & Adapt Workshops, Scrum-of-Scrums, PO Sync, and ART Sync
• Bachelor's degree in information systems, mathematics, computer science or a related field & 4-6 + years experience contributing to strategic creation & building out of products, accelerating value delivery to customers, working with cross-functional teams to realize products, employing innovative mindsets & practices to product development (design-thinking, lean startup approach, MVP, rapid prototyping, frequent feedback cycles, customer centricity).
• Working knowledge in multiple agile practices: Scrum, XP, Lean, Kanban, XDD, View email address on click.appcast.io, Nexus, SAFe, etc.
• Experience with Agile work item management tools, such as JIRA, Azure Dev Ops (ADO), or similar tools preferred
• A combination of education & experience may meet requirements
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via WhatJobs posted_at: 6 days agoschedule_type: Full-time
• * Branch Service Manager - Yuma Regional/Yuma (AZ)** • ... New NBAZ is looking for a seasoned **Branch Service Manager** to join Arizonas #1 Community Bank in our **Yuma Regional** branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! At National Bank of Arizona, were a community of professionals with relationships at our • * Branch Service Manager - Yuma Regional/Yuma (AZ)**

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New NBAZ is looking for a seasoned **Branch Service Manager** to join Arizonas #1 Community Bank in our **Yuma Regional** branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! At National Bank of Arizona, were a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. Were dedicated to our clients, shareholders and to each other. At NBAZ, the possibilities are endless come for the job, stay for a career.
• **Ideal candidates will have the skills and experience necessary to:***
• Under direction of the branch manager, is responsible to assist in achieving the strategic goals of the branch through their own production, as well as the oversight of inside sales and service.
• Assists in keeping the branch in compliance with all bank policies and procedures prepares branch for internal audits.
• Identified and addresses client needs and provides solutions which may include new accounts, consumer loans, performing client service issues, and responding to more complex client complaints and questions.
• Makes appropriate referrals for other bank products and services, including commercial lending products.
• Ensures all employees are properly trained and able to refer prospects/clients to other bank products and services.
• Provides sales leadership for other branch employees, which includes overseeing both the inside and outside sales efforts of those employees.
• Responsible for coaching, mentoring and monitoring service levels within the branch.
• Works closely with key partners to achieve sales and service objectives and maintain operational integrity.
• May be responsible for processing cash transactions and other customer service duties within the branch.
• Support additional assigned responsibilities to help the branch achieve overall success in sales, service and operations.
• Other duties as assigned.
• *Qualifications:**

Requires a high school diploma and 2+ years experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience.

Hours: Monday Friday: 8:00 A.M. 5:30 P.M.; 40 hrs/wk
• A combination of education and experience may meet requirements.
• Knowledge of the banking industry, processes, procedures, regulations, and products.
• Knowledge of lending process and procedures.
• Strong customer service, relationships building, sales and management skills.
• Ability to handle various client concerns and problems.
• Must have good communication skills, both verbal and written.
• Knowledge of computer programs, i.e., word processing, spreadsheets, etc.
• Ability to set and maintain high quality work standards.
• Ability to lead a group.
• Ability to deal effectively with people in various job capacities.
• Excellent problem solving and communication skills.
• *Benefits:**
• Medical + Dental Insurance + Vacation + Profit Sharing START DAY ONE!
• Remote Work and/or Hybrid Work Schedules Available.
• 401(k) plan, competitive compensation in line with work experience.
• Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements
• Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within
• Tuition Reimbursement for qualifying employees
• Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices
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via Jooble posted_at: 2 days agoschedule_type: Full-time
• * Branch Manager - Deer Valley (AZ)** • ... New NBAZ is looking for an experienced **Branch Manager** with a talent and passion for business prospecting and client relationship development for our **Deer Valley** location. At National Bank of Arizona, were a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. Were dedicated to our • * Branch Manager - Deer Valley (AZ)**

...
New NBAZ is looking for an experienced **Branch Manager** with a talent and passion for business prospecting and client relationship development for our **Deer Valley** location. At National Bank of Arizona, were a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. Were dedicated to our clients, shareholders and to each other. At NBAZ, the possibilities are endless come for the job, stay for a career.

Top candidates will have an Arizona business savvy within Deer Valley and its neighboring communities. This position manages the sales and service functions within the branch.
• Responsible for developing and implementing external and internal sales and service programs to achieve branch goals, including business development.
• Create a vital sales and service environment fostering teamwork with partners and other corporate departments
• Developing branch staff, expanding customer relationships, achieving sales goals, and exceeding customer service expectations.
• Drive results in developing branch staff, expanding customer relationships, achieving sales goals and exceeding customer service expectations.
• Responsible for overall branch performance.
• *Qualifications:**

High School diploma or equivalent is required. A Bachelors degree in a related field and 3+ years experience in management, business development, and banking operations, or other directly related experience is highly preferred. A combination of education and experience may meet requirements.
• Proven track record with business development and retail banking sales success required.
• Preferred candidate will be local, preferably in the Deer Valley or neighboring AZ community.
• A thorough understanding of bank products and services, negotiable items, correspondent relationships, new account procedures, teller procedures, accounting and working with a diverse customer base.
• Must be able to work a flexible schedule and have the ability to travel to surrounding branches in assigned territory, including NBAZ Phoenix Corporate Offices when required.
• Salary, Bonus, and job level commensurate with experience.
• *Benefits:**
• Medical and Dental Insurance + Life Insurance + 401(k) plan + generous company matching!
• Competitive compensation commensurate with work experience.
• Eligible for sales bonuses + monthly incentives and/or annual discretionary bonus.
• Paid Training, paid Vacation, paid Holidays and promotional opportunities offered from within.
• Tuition Reimbursement for qualifying employees.
• Stable Employer, a division of Zions Bancorporation and is included in the S&P 500 & NASDAQ Financial 100 indices
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