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Most recent job postings at ngrok
via Startup Jobs
posted_at: 1 day agoschedule_type: Full-time
About ngrok Inc.ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top
About ngrok Inc.ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward, replenish, engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunityAs a full stack software engineer in a product team, you will work with your team to engineer and support features for ngrok’s Observability product. Through collaboration with our product managers and designers you’ll shape those same features. You’ll help your team appropriately plan for and balance delivery of new features with engineering-driven investments.
Our full stack engineers use a powerful combination of tools for the front-end including React, HTML5, and Tailwind CSS. You’ll support this work by coding in our Go backend-for-frontend service. All the code is in our monorepo and driven by extensive protobuf-based code generation. We have an awesome in-house command line tool that wraps all our tooling, but you’ll need to be comfortable on a command line to use it effectively.
Mentor other members of ngrok in your areas of speciality and contribute to related areas of code that interest you: help us improve our frontend builds, expand our component library, mature our testing, or drive scalable architecture.
What you’ll accomplishWithin 30 days
• Review the 30/60/90 plan from your manager
• With your onboarding buddy, make your first commit and deploy
• Complete self-service technical onboarding content
• Contribute your first bug fix into production
• Create or update a shared React component following best practices for progressive layout and accessibility
• Update an existing Go API in our backend-for-frontend
Within 6 months
• Own triage of incoming frontend issues with your team
• Regularly ship improvements to customers
• Draft technical design documents for changes, building buy-in with the team
• Become an expert in one area of code or product
• Interview other fullstack engineers to help grow ngrok
• Identify patterns and areas for technical improvement, both short-term and long-term in the codebase
• Implement new APIs in Go to enable UI features
Within 1 year
• Collaborate with your Product and Design partners on specifying a large product change
• Be an engineering leader who contributes to a healthy and growing organizational culture
• Discover work that needs doing and champion its scheduling
Skills
• 5+ years of experience as a software engineer
• Expertise with Javascript or Typescript
• Expertise with React or another frontend framework
• Previous experience with backend programming
• Bonus points
• Experience with other parts of our tech stack: Go, Tailwind CSS, Terrraform, Kubernetes, AWS, rust, nix, gRPC, PostgreSQL, Redis, Kafka, Datadog, Honeycomb
• Related domain knowledge in networking, auth, or security
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
BenefitsCompensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same Show more details...
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward, replenish, engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunityAs a full stack software engineer in a product team, you will work with your team to engineer and support features for ngrok’s Observability product. Through collaboration with our product managers and designers you’ll shape those same features. You’ll help your team appropriately plan for and balance delivery of new features with engineering-driven investments.
Our full stack engineers use a powerful combination of tools for the front-end including React, HTML5, and Tailwind CSS. You’ll support this work by coding in our Go backend-for-frontend service. All the code is in our monorepo and driven by extensive protobuf-based code generation. We have an awesome in-house command line tool that wraps all our tooling, but you’ll need to be comfortable on a command line to use it effectively.
Mentor other members of ngrok in your areas of speciality and contribute to related areas of code that interest you: help us improve our frontend builds, expand our component library, mature our testing, or drive scalable architecture.
What you’ll accomplishWithin 30 days
• Review the 30/60/90 plan from your manager
• With your onboarding buddy, make your first commit and deploy
• Complete self-service technical onboarding content
• Contribute your first bug fix into production
• Create or update a shared React component following best practices for progressive layout and accessibility
• Update an existing Go API in our backend-for-frontend
Within 6 months
• Own triage of incoming frontend issues with your team
• Regularly ship improvements to customers
• Draft technical design documents for changes, building buy-in with the team
• Become an expert in one area of code or product
• Interview other fullstack engineers to help grow ngrok
• Identify patterns and areas for technical improvement, both short-term and long-term in the codebase
• Implement new APIs in Go to enable UI features
Within 1 year
• Collaborate with your Product and Design partners on specifying a large product change
• Be an engineering leader who contributes to a healthy and growing organizational culture
• Discover work that needs doing and champion its scheduling
Skills
• 5+ years of experience as a software engineer
• Expertise with Javascript or Typescript
• Expertise with React or another frontend framework
• Previous experience with backend programming
• Bonus points
• Experience with other parts of our tech stack: Go, Tailwind CSS, Terrraform, Kubernetes, AWS, rust, nix, gRPC, PostgreSQL, Redis, Kafka, Datadog, Honeycomb
• Related domain knowledge in networking, auth, or security
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
BenefitsCompensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
About Ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top
About Ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
We are looking for a creative Technical Marketing Content Manager to build and scale our technical marketing content engine. This role will be responsible for authoring technical content, managing the editorial calendar, and partnering with Developer Relations, Product Marketing, Growth/Demand Gen, and Sales to deliver the right content for our technical audiences. The ideal candidate will have a technical background with a passion for creating helpful content that sticks.
Responsibilities
• Develop original content through various channels, such as blogs, webinars, and white papers ensuring a strong web presence
• Design a content marketing strategy, build a content plan, and execute that plan
• Create the content plan for the year and then execute all deliverables including social media, blogs, webinar hosting, white papers, and more
• Work with internal teams to develop and publish high-quality content
• Edit, proofread, and improve current content
• Manage all social media channels: creating and posting content on a consistent schedule
• Receive customer feedback and generate ideas to increase lead generation, brand awareness, and customer engagement
• Define the editorial tone of voice and ensure consistency across all content
• Develop and maintain editorial calendar and ensure deadlines are met
• Hire, onboard, and manage content freelancers as needed
Skills
• 8+ years of technical content marketing experience
• A deep understanding of the developer, IT, and DevOps personas and technical audiences
• Excellent writing and editing skills with high attention to detail
• Experience in optimization, SEO, keyword research
• Strong technical acumen, engineering experience a plus
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same Show more details...
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
We are looking for a creative Technical Marketing Content Manager to build and scale our technical marketing content engine. This role will be responsible for authoring technical content, managing the editorial calendar, and partnering with Developer Relations, Product Marketing, Growth/Demand Gen, and Sales to deliver the right content for our technical audiences. The ideal candidate will have a technical background with a passion for creating helpful content that sticks.
Responsibilities
• Develop original content through various channels, such as blogs, webinars, and white papers ensuring a strong web presence
• Design a content marketing strategy, build a content plan, and execute that plan
• Create the content plan for the year and then execute all deliverables including social media, blogs, webinar hosting, white papers, and more
• Work with internal teams to develop and publish high-quality content
• Edit, proofread, and improve current content
• Manage all social media channels: creating and posting content on a consistent schedule
• Receive customer feedback and generate ideas to increase lead generation, brand awareness, and customer engagement
• Define the editorial tone of voice and ensure consistency across all content
• Develop and maintain editorial calendar and ensure deadlines are met
• Hire, onboard, and manage content freelancers as needed
Skills
• 8+ years of technical content marketing experience
• A deep understanding of the developer, IT, and DevOps personas and technical audiences
• Excellent writing and editing skills with high attention to detail
• Experience in optimization, SEO, keyword research
• Strong technical acumen, engineering experience a plus
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same Show more details...
via Greenhouse
schedule_type: Full-time
About ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top
About ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward, replenish, engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
We are looking for an exceptional Lead Application Security Engineer to kickstart ngrok’s security engineering capabilities. This individual will be responsible for building a scalable application security program and ensuring the continuous security of ngrok products.
To succeed in this role, this engineer will need to drive security into development by performing architecture and design reviews, threat modeling, code reviews, and application security testing. They will need to develop partnerships with engineering and product teams to diagnose, document and remediate any security vulnerabilities identified. It will be important for this person to implement easy ways for developers to adopt secure development practices.
What you'll accomplish
Within 30 days
• Assess the state of application security processes and tooling
• Build relationships with key stakeholders
• Understand ngrok’s goals and annual objectives. Deep dive on the product and engineering roadmaps
• Begin building a long term plan to uplevel ngrok’s application security program
Within 6 months
• Expand upon ngrok’s understanding of our security risk
• Complete long term application security plan and begin executing against it
• Facilitate the security baked into our applications throughout the software development lifecycle
• Perform security reviews and provide guidance for new products and existing systems. Work with engineering to detail any issues found, provide recommendations, and validate that they’ve been resolved.
• Develop security tools and processes with an emphasis on self-service, automation, performance, and scalability.
• Design, implement, and operate a secure development life cycle (design reviews, CI / CD integrations, bug bounty program).
• Recommend and validate security improvements across our stack
• Assist with customer / vendor / compliance security requirement implementation and assessments as needed.
Within 1 year
• Determine the application security program strategy
• Define and operationalize key success metrics for the app sec program
• Create secure libraries and tooling as a foundation for our engineering teams as needed
Skills
• 5-10 years of experience in product or application security
• Experience in assessing product features before release to ensure desired security posture
• Experience in building application security capabilities in prior roles
• Demonstrable knowledge of OWASP Top 10 and attack vectors and an understanding of container security (Kubernetes, Docker)
• Comfortable with Go, Rust, TypeScript, and Terraform codebases
• Good verbal and written communication skills that enable you to share and present your ideas with the engineering team
• Prior experience in a startup with a passion for big challenges, technology and a good sense of humor
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
#LI-Remote Show more details...
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward, replenish, engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
We are looking for an exceptional Lead Application Security Engineer to kickstart ngrok’s security engineering capabilities. This individual will be responsible for building a scalable application security program and ensuring the continuous security of ngrok products.
To succeed in this role, this engineer will need to drive security into development by performing architecture and design reviews, threat modeling, code reviews, and application security testing. They will need to develop partnerships with engineering and product teams to diagnose, document and remediate any security vulnerabilities identified. It will be important for this person to implement easy ways for developers to adopt secure development practices.
What you'll accomplish
Within 30 days
• Assess the state of application security processes and tooling
• Build relationships with key stakeholders
• Understand ngrok’s goals and annual objectives. Deep dive on the product and engineering roadmaps
• Begin building a long term plan to uplevel ngrok’s application security program
Within 6 months
• Expand upon ngrok’s understanding of our security risk
• Complete long term application security plan and begin executing against it
• Facilitate the security baked into our applications throughout the software development lifecycle
• Perform security reviews and provide guidance for new products and existing systems. Work with engineering to detail any issues found, provide recommendations, and validate that they’ve been resolved.
• Develop security tools and processes with an emphasis on self-service, automation, performance, and scalability.
• Design, implement, and operate a secure development life cycle (design reviews, CI / CD integrations, bug bounty program).
• Recommend and validate security improvements across our stack
• Assist with customer / vendor / compliance security requirement implementation and assessments as needed.
Within 1 year
• Determine the application security program strategy
• Define and operationalize key success metrics for the app sec program
• Create secure libraries and tooling as a foundation for our engineering teams as needed
Skills
• 5-10 years of experience in product or application security
• Experience in assessing product features before release to ensure desired security posture
• Experience in building application security capabilities in prior roles
• Demonstrable knowledge of OWASP Top 10 and attack vectors and an understanding of container security (Kubernetes, Docker)
• Comfortable with Go, Rust, TypeScript, and Terraform codebases
• Good verbal and written communication skills that enable you to share and present your ideas with the engineering team
• Prior experience in a startup with a passion for big challenges, technology and a good sense of humor
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
#LI-Remote Show more details...
via Startup Jobs
posted_at: 14 days agoschedule_type: Full-time
About ngrok Inc.ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top
About ngrok Inc.ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunityngrok is seeking a talented Growth Marketing Manager for our Marketing org. The Growth Marketing Manager will have direct ownership for marketing-driven revenue globally. Leveraging our strong PLG market motion which serves $5M developers, you will play a key role in evolving our Go-To-Market as our team scales to serve all segments and executive-level buyers. You will partner closely with the GTM teams to build the organization and the marketing machine to successfully drive funnel acquisition, conversion, and retention.
Responsibilities• Grow the lead funnel, generate prospects and track sales results tied to marketing programs
• Create and manage the lead funnel/scoring and the programs to fill the funnel, including outbound programs, content creation and metrics related to the success of the marketing programs
• In partnership with Product Marketing, track and advise on customer retention marketing programs and product launches
• Focus is leads and results, working in close partnership with our Sales, Product, Customer Success, Support and Engineering team
• Develop and execute comprehensive demand generation strategies to drive leads, sales, and revenue growth
• Manage and increase SEO, backlinks and marketing campaigns related to improving visibility to brand and product capabilities
• Use analytics and data-driven insights to measure and optimize the effectiveness of campaigns and content, and report on key performance indicators (KPIs) to stakeholders
• Manage the company's website, ensuring it is optimized for SEO, user experience, and lead generation
• Develop and manage relationships with external partners and vendors, such as agencies, freelancers, and influencers
• Stay up-to-date with industry trends, best practices, and emerging technologies in demand generation and content marketing
• Support and create excitement around product launches
• Report weekly and monthly on funnel status, lead traffic, program results, and campaign results
Skills• 8+ years of demand generation/growth marketing experience in the cloud infrastructure space
• A deep understanding of the developer, IT, and DevOps personas and technical audiences
• Track record of hitting aggressive growth goals leveraging a diverse set of channels and tactics
• Expert in end-to-end campaign development, execution, and measurement
• Data driven mindset
• Highly proficient in marketing systems and tools to drive efficiency
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
BenefitsCompensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same.
#LI-Remote Show more details...
Our employees are low-ego, curious learners with a passion for developer-first tooling. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunityngrok is seeking a talented Growth Marketing Manager for our Marketing org. The Growth Marketing Manager will have direct ownership for marketing-driven revenue globally. Leveraging our strong PLG market motion which serves $5M developers, you will play a key role in evolving our Go-To-Market as our team scales to serve all segments and executive-level buyers. You will partner closely with the GTM teams to build the organization and the marketing machine to successfully drive funnel acquisition, conversion, and retention.
Responsibilities• Grow the lead funnel, generate prospects and track sales results tied to marketing programs
• Create and manage the lead funnel/scoring and the programs to fill the funnel, including outbound programs, content creation and metrics related to the success of the marketing programs
• In partnership with Product Marketing, track and advise on customer retention marketing programs and product launches
• Focus is leads and results, working in close partnership with our Sales, Product, Customer Success, Support and Engineering team
• Develop and execute comprehensive demand generation strategies to drive leads, sales, and revenue growth
• Manage and increase SEO, backlinks and marketing campaigns related to improving visibility to brand and product capabilities
• Use analytics and data-driven insights to measure and optimize the effectiveness of campaigns and content, and report on key performance indicators (KPIs) to stakeholders
• Manage the company's website, ensuring it is optimized for SEO, user experience, and lead generation
• Develop and manage relationships with external partners and vendors, such as agencies, freelancers, and influencers
• Stay up-to-date with industry trends, best practices, and emerging technologies in demand generation and content marketing
• Support and create excitement around product launches
• Report weekly and monthly on funnel status, lead traffic, program results, and campaign results
Skills• 8+ years of demand generation/growth marketing experience in the cloud infrastructure space
• A deep understanding of the developer, IT, and DevOps personas and technical audiences
• Track record of hitting aggressive growth goals leveraging a diverse set of channels and tactics
• Expert in end-to-end campaign development, execution, and measurement
• Data driven mindset
• Highly proficient in marketing systems and tools to drive efficiency
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
BenefitsCompensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same.
#LI-Remote Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
About Ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top
About Ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
As a Product Manager (PM) at ngrok, you are responsible for building the next generation of products that change the way developers and teams build devices and services. PMs have ultimate responsibility for understanding our users needs and working with everyone at the company to come up with solutions to address those needs.
ngrok is looking for a Product Manager to help us build a first class product for developers and production workloads. In any situation where users are deploying hardware or software but do not control the network, ngrok can help. We are looking for a product manager who can work directly with users, map their problems to real features and products, write competent and detailed product specs, work with engineering to get them implemented, and use the new features to ensure they deliver the magic our users expect from ngrok.
What You’ll Accomplish
Within 30 days
• Become an expert on the ngrok product, our market, our competition, and the overall company vision.
Within 6 months
• Own the product vision for your area. Ensure that everything being worked on aligns with the overall product and company vision.
• Evangelize our vision constantly so all stakeholders are aligned, have context and understand where we are going and communicate our product’s value to the team.
• Represent the customer and be their champion in conversations with engineering. Build personal customer relationships and work with them to improve everything we build.
• Make tough tactical prioritization decisions for the roadmap while helping the company think long-term.
Within 1 year
• Build trust with stakeholders by constantly communicating and maintaining an understandable, accurate roadmap.
• Author product specs based on real use cases and prioritize the requirements. Bring market observations and customer feedback into technical conversations with engineering.
• Collaborate across teams and create alignment between engineering and other stakeholders.
• Define your product’s objective and constantly measure the success criteria. Ensure measures are visible to all stakeholders and interpret them into actionable conclusions and new hypotheses. Be willing to cut or change features that aren't working.
Skills
• 4+ years of experience as an individual contributing Product Manager or developer.
• Experience product managing large distributed products.
• Excitement to move quickly and fail fast in a collaborative environment.
• Excellent verbal and written communication skills.
• Comfortable with the command line, other developer tools, git, and at least one scripting language.
• Bonus points:
• Engineering background
• Prior experience in a small startup
• Open source contributions and engagement
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same Show more details...
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
As a Product Manager (PM) at ngrok, you are responsible for building the next generation of products that change the way developers and teams build devices and services. PMs have ultimate responsibility for understanding our users needs and working with everyone at the company to come up with solutions to address those needs.
ngrok is looking for a Product Manager to help us build a first class product for developers and production workloads. In any situation where users are deploying hardware or software but do not control the network, ngrok can help. We are looking for a product manager who can work directly with users, map their problems to real features and products, write competent and detailed product specs, work with engineering to get them implemented, and use the new features to ensure they deliver the magic our users expect from ngrok.
What You’ll Accomplish
Within 30 days
• Become an expert on the ngrok product, our market, our competition, and the overall company vision.
Within 6 months
• Own the product vision for your area. Ensure that everything being worked on aligns with the overall product and company vision.
• Evangelize our vision constantly so all stakeholders are aligned, have context and understand where we are going and communicate our product’s value to the team.
• Represent the customer and be their champion in conversations with engineering. Build personal customer relationships and work with them to improve everything we build.
• Make tough tactical prioritization decisions for the roadmap while helping the company think long-term.
Within 1 year
• Build trust with stakeholders by constantly communicating and maintaining an understandable, accurate roadmap.
• Author product specs based on real use cases and prioritize the requirements. Bring market observations and customer feedback into technical conversations with engineering.
• Collaborate across teams and create alignment between engineering and other stakeholders.
• Define your product’s objective and constantly measure the success criteria. Ensure measures are visible to all stakeholders and interpret them into actionable conclusions and new hypotheses. Be willing to cut or change features that aren't working.
Skills
• 4+ years of experience as an individual contributing Product Manager or developer.
• Experience product managing large distributed products.
• Excitement to move quickly and fail fast in a collaborative environment.
• Excellent verbal and written communication skills.
• Comfortable with the command line, other developer tools, git, and at least one scripting language.
• Bonus points:
• Engineering background
• Prior experience in a small startup
• Open source contributions and engagement
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same Show more details...
via Startup Jobs
schedule_type: Full-time
About ngrok Inc.ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top
About ngrok Inc.ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward, replenish, engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunityAs a software engineer on the Platform team, you will work with your team on the software all engrokkers (ngrok engineers) use to build, deploy, and manage our product. You will approach SRE and DevOps concerns with the mindset and tools of a software engineer.
You should understand running production services with load and latency concerns. Our engineers use a powerful combination of tools including Go, PostgreSQL, nix, gRPC, Terraform, and more. All the code is in our monorepo and driven by extensive protobuf-based code generation. We have an awesome in-house command line tool that wraps all our tooling.
Mentor other members of ngrok in your areas of specialty and contribute to related areas of code that interest you: help us improve our builder tools, mature our infrastructure, and drive scalable architecture.
What you’ll accomplishWithin 30 days
• Review the 30/60/90 plan from your manager
• With your onboarding buddy, make your first commit and deploy
• Complete self-service technical onboarding content
• Update an existing component in our production platform
Within 6 months
• Own engineering improvements to our platform and builder tools: spec, execute with the team, and work with our friends in product engineering for feedback and adoption
• Take responsibility for maintaining our high uptime and customer satisfaction by shadowing, then joining, our on-call rotation
• Own team and org growth through interviewing, mentorship, and teaching
Within 1 year
• Raise the level of fellow engineers through pairing sessions, technical talks, and documentation
• Represent ngrok publicly: on our blog, speaking at meetups, via open-source contributions
• Work with your team to plan long-term, iterative investments in ngrok’s capabilities, operability and performance
• Be an engineering leader who contributes to a healthy and growing organizational culture
Skills• 5+ years of experience as a software engineer
• Expertise building and running software at a global scale in AWS or other cloud providers
• Expertise with Go or other compiled languages
• Bonus Points
• Experience with other parts of our tech stack: Kubernetes, nix, rust, gRPC, PostgreSQL, Kafka, Datadog, Honeycomb
• Related domain knowledge in networking, builder tools, or security
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
BenefitsCompensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same.
#LI-Remote Show more details...
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward, replenish, engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunityAs a software engineer on the Platform team, you will work with your team on the software all engrokkers (ngrok engineers) use to build, deploy, and manage our product. You will approach SRE and DevOps concerns with the mindset and tools of a software engineer.
You should understand running production services with load and latency concerns. Our engineers use a powerful combination of tools including Go, PostgreSQL, nix, gRPC, Terraform, and more. All the code is in our monorepo and driven by extensive protobuf-based code generation. We have an awesome in-house command line tool that wraps all our tooling.
Mentor other members of ngrok in your areas of specialty and contribute to related areas of code that interest you: help us improve our builder tools, mature our infrastructure, and drive scalable architecture.
What you’ll accomplishWithin 30 days
• Review the 30/60/90 plan from your manager
• With your onboarding buddy, make your first commit and deploy
• Complete self-service technical onboarding content
• Update an existing component in our production platform
Within 6 months
• Own engineering improvements to our platform and builder tools: spec, execute with the team, and work with our friends in product engineering for feedback and adoption
• Take responsibility for maintaining our high uptime and customer satisfaction by shadowing, then joining, our on-call rotation
• Own team and org growth through interviewing, mentorship, and teaching
Within 1 year
• Raise the level of fellow engineers through pairing sessions, technical talks, and documentation
• Represent ngrok publicly: on our blog, speaking at meetups, via open-source contributions
• Work with your team to plan long-term, iterative investments in ngrok’s capabilities, operability and performance
• Be an engineering leader who contributes to a healthy and growing organizational culture
Skills• 5+ years of experience as a software engineer
• Expertise building and running software at a global scale in AWS or other cloud providers
• Expertise with Go or other compiled languages
• Bonus Points
• Experience with other parts of our tech stack: Kubernetes, nix, rust, gRPC, PostgreSQL, Kafka, Datadog, Honeycomb
• Related domain knowledge in networking, builder tools, or security
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
BenefitsCompensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same.
#LI-Remote Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
About Ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top
About Ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward , replenish , engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
ngrok is looking for an experienced Senior Product Designer to help shape the future of the platform and to guide the team in solving the right problems in the right way. As a key member of the Product Development team, this role will work closely with Product, Engineering, and the rest of Design to establish and execute on a vision for several strategically important areas of the product.
We’re looking for someone who can take ownership over projects and comfortably lead their team(s) through the entire product design process, from early discovery, to ideation, prototyping, and validation, all the way through delivery of final high-fidelity assets to support the delivery of real, functioning product in our user’s hands. This real will be empowered to bring product design best practices to the team, and to raise the level of quality of product at ngrok.
What You’ll Accomplish
Within 30 days
• Start building relationships within your team(s) and across the company
• Learn how the platform works, its history, and where it’s headed
• Perform a heuristic evaluation based on your first experience with the product, identifying opportunities for high-impact improvements
Within 6 months
• Lead your team(s) through the entire product development lifecycle, from early-stage discovery, through ideation and solution exploration, all the way to delivery of real, functioning product in the hands of our customers
• Identify and lead initiatives aimed at improving how we build product at ngrok, constantly ensuring we’re solving the right problems in the right way for the right people
• Spearhead generative research campaigns to uncover previously unidentified needs within our user base
Within 1 year
• Raise the overall level of design quality shown in the products we build
• Contribute to several high-impact, strategically important projects to transform the product
• See real world impact from the work you do
Skills
• 5+ years of hands on product design work at technology companies (bonus points for experience working on products for developers)
• World class product design capabilities as demonstrated through a portfolio - we’re particularly looking for someone who is strong in both visual design and research, and who can connect the dots throughout the process
• Strong interpersonal and communication skills
• Comfort and proficiency in workshop facilitation and user research
• Bonus Points
• Experience working on products for developers
• A good understanding of basic networking concepts
• Basic front-end development experience for building quick and dirty prototypees
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same Show more details...
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward , replenish , engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
ngrok is looking for an experienced Senior Product Designer to help shape the future of the platform and to guide the team in solving the right problems in the right way. As a key member of the Product Development team, this role will work closely with Product, Engineering, and the rest of Design to establish and execute on a vision for several strategically important areas of the product.
We’re looking for someone who can take ownership over projects and comfortably lead their team(s) through the entire product design process, from early discovery, to ideation, prototyping, and validation, all the way through delivery of final high-fidelity assets to support the delivery of real, functioning product in our user’s hands. This real will be empowered to bring product design best practices to the team, and to raise the level of quality of product at ngrok.
What You’ll Accomplish
Within 30 days
• Start building relationships within your team(s) and across the company
• Learn how the platform works, its history, and where it’s headed
• Perform a heuristic evaluation based on your first experience with the product, identifying opportunities for high-impact improvements
Within 6 months
• Lead your team(s) through the entire product development lifecycle, from early-stage discovery, through ideation and solution exploration, all the way to delivery of real, functioning product in the hands of our customers
• Identify and lead initiatives aimed at improving how we build product at ngrok, constantly ensuring we’re solving the right problems in the right way for the right people
• Spearhead generative research campaigns to uncover previously unidentified needs within our user base
Within 1 year
• Raise the overall level of design quality shown in the products we build
• Contribute to several high-impact, strategically important projects to transform the product
• See real world impact from the work you do
Skills
• 5+ years of hands on product design work at technology companies (bonus points for experience working on products for developers)
• World class product design capabilities as demonstrated through a portfolio - we’re particularly looking for someone who is strong in both visual design and research, and who can connect the dots throughout the process
• Strong interpersonal and communication skills
• Comfort and proficiency in workshop facilitation and user research
• Bonus Points
• Experience working on products for developers
• A good understanding of basic networking concepts
• Basic front-end development experience for building quick and dirty prototypees
All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same Show more details...
via Jooble
posted_at: 5 days agoschedule_type: Full-time
Are you passionate about engaging with and helping developers? Do you love fostering communities? Would you like to build a community of 5 million people? Would you like to define what a developer community and help tell customers’ stories across all channels at massive scale? If you said yes, yes, yes, and heck yeah! we are looking for you :).
ngrok is searching for a Developer Community... Manager to lead the creation of our developer community
Are you passionate about engaging with and helping developers? Do you love fostering communities? Would you like to build a community of 5 million people? Would you like to define what a developer community and help tell customers’ stories across all channels at massive scale? If you said yes, yes, yes, and heck yeah! we are looking for you :).
ngrok is searching for a Developer Community... Manager to lead the creation of our developer community and customer marketing programs. Your mission will be to create and maintain a vibrant community for ngrok developers, helping them regardless of channel, and building our customer marketing initiative.
Responsibilities:
The Community Manager is responsible for:
• Creating our developer community program
• Monitoring and moderating our communities (i.e. Slack, Discord, Reddit) to ensure questions are answered and no developers are left behind (you will have help from our internal team and the community itself to do it)
• Monitoring and moderating social channels (Hacker News, LinkedIn, Twitter) so we help ngrok developers where they are
• Partner with Product Marketing in customer marketing initiatives such as customer stories, PR, and AR activities.
• Partner with Engineering, Product, and Customers to answer questions.
• Launch and maintain a list of customer references across our major use-cases and establish a tight partnership/feedback loop between customers and product.
Don’t worry, you're not alone: You’ll work closely with the Product Marketing, Product Management, Support, and Engineering teams to accomplish the mission.
What success looks like:
Success in this role will result in maintaining a valuable, timely and consistent Community support experience for our developer-centric users. This individual will play a key role in helping the team move the needle on the Community’s key performance metrics and will take on new goals and targets as we scale and continue to leverage the business impact of the program.
This person will detect, monitor, shape, and support trends within the community to highlight and celebrate successful teams, projects, and efforts.
Requirements
• 2+ years of community management experience
• Excellent writing skills
• Analytical mindset with a data-driven focus
• Experience designing and managing engagement programs
• An interest in software development and the supporting tools and technology
• Desire and ability to experiment, fail, learn, adapt, and get creative around all areas of the online community
• Experience with digital marketing concepts and tooling around SEO, social media, and community management
• Based in North America
Bonus Points
• Experience in a technical support role
• Experience writing or debugging code
• Published technical articles, howtos, guides, tutorials, videos, or similar - please send samples
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
About ngrok Inc.
ngrok builds your network defined edge: bring auth, resiliency, and policy to any web service. This involves a lot of hard problems around networking (surprise, right?), reliability, and performance. We build tools for engineers in nearly every Fortune 500 company and are rapidly expanding our offerings targeted at production workloads and use cases.
Our company recruits individuals with a passion for building developer first tooling and a generative organization. We look for systems thinking, thoughtfulness, and a bias for getting things done. This requires building an inclusive org that sets each individual up to be their best self.
Save yourself time and frustration with ngrok.
Led By Community Jobs is on Pallet — Where creators turn their community into recruiting networks Show more details...
ngrok is searching for a Developer Community... Manager to lead the creation of our developer community and customer marketing programs. Your mission will be to create and maintain a vibrant community for ngrok developers, helping them regardless of channel, and building our customer marketing initiative.
Responsibilities:
The Community Manager is responsible for:
• Creating our developer community program
• Monitoring and moderating our communities (i.e. Slack, Discord, Reddit) to ensure questions are answered and no developers are left behind (you will have help from our internal team and the community itself to do it)
• Monitoring and moderating social channels (Hacker News, LinkedIn, Twitter) so we help ngrok developers where they are
• Partner with Product Marketing in customer marketing initiatives such as customer stories, PR, and AR activities.
• Partner with Engineering, Product, and Customers to answer questions.
• Launch and maintain a list of customer references across our major use-cases and establish a tight partnership/feedback loop between customers and product.
Don’t worry, you're not alone: You’ll work closely with the Product Marketing, Product Management, Support, and Engineering teams to accomplish the mission.
What success looks like:
Success in this role will result in maintaining a valuable, timely and consistent Community support experience for our developer-centric users. This individual will play a key role in helping the team move the needle on the Community’s key performance metrics and will take on new goals and targets as we scale and continue to leverage the business impact of the program.
This person will detect, monitor, shape, and support trends within the community to highlight and celebrate successful teams, projects, and efforts.
Requirements
• 2+ years of community management experience
• Excellent writing skills
• Analytical mindset with a data-driven focus
• Experience designing and managing engagement programs
• An interest in software development and the supporting tools and technology
• Desire and ability to experiment, fail, learn, adapt, and get creative around all areas of the online community
• Experience with digital marketing concepts and tooling around SEO, social media, and community management
• Based in North America
Bonus Points
• Experience in a technical support role
• Experience writing or debugging code
• Published technical articles, howtos, guides, tutorials, videos, or similar - please send samples
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
About ngrok Inc.
ngrok builds your network defined edge: bring auth, resiliency, and policy to any web service. This involves a lot of hard problems around networking (surprise, right?), reliability, and performance. We build tools for engineers in nearly every Fortune 500 company and are rapidly expanding our offerings targeted at production workloads and use cases.
Our company recruits individuals with a passion for building developer first tooling and a generative organization. We look for systems thinking, thoughtfulness, and a bias for getting things done. This requires building an inclusive org that sets each individual up to be their best self.
Save yourself time and frustration with ngrok.
Led By Community Jobs is on Pallet — Where creators turn their community into recruiting networks Show more details...
via StartWire
posted_at: 6 days agoschedule_type: Full-time
About ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top
About ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward, replenish, engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
We are looking for an exceptional Senior Software Engineer with experience in Data Engineering to join our Product Engineering team. This individual will be responsible for helping to define the data engineering strategy for the company along with the architecture to execute on that strategy. You will help define how data reporting and visualization fit into the product features as well as how data flows through our Business Intelligence infrastructure.
To succeed in this role, you will have to help define and build the storage and systems needed to support our products and the rest of the organization.
What you'll accomplish
• Design the data system architecture to support presenting and filtering customer events within the customer dashboard.
• Build out a BI infrastructure to support both internal product usage dashboards as well as analytical reporting needed by the Sales and GTM organizations.
• Help hire and mentor junior data engineers.
• Integrate with third party systems such as Salesforce, Hubspot, Segment and others to both push data for marketing purposes as well as pull data to enrich our view of our customers.
• Extend our existing data streaming systems to enable customers to get access to their own data.
Skills
• 5-10 years of experience as a Software Data Engineer.
• Experience building out Cloud Based Data Warehouse and Data Lake Solutions.
• Experience building and supporting external customer facing SAAS applications based upon a data infrastructure.
• Knowledge of modern Data Lake file formats (Avro, Parquet, ORC) and file processing technologies.
• Experience operating in a Cloud Environment (AWS, Azure, GCP)
• Comfortable writing production quality code
• Good verbal and written communication skills that enable you to share and present your ideas with the larger engineering team.
• Prior experience in a startup with a passion for winning, big challenges, technology and a good sense of humor
• US-based, and thus legally authorized to work in the United States
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
#LI-Remote Show more details...
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto... standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward, replenish, engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
We are looking for an exceptional Senior Software Engineer with experience in Data Engineering to join our Product Engineering team. This individual will be responsible for helping to define the data engineering strategy for the company along with the architecture to execute on that strategy. You will help define how data reporting and visualization fit into the product features as well as how data flows through our Business Intelligence infrastructure.
To succeed in this role, you will have to help define and build the storage and systems needed to support our products and the rest of the organization.
What you'll accomplish
• Design the data system architecture to support presenting and filtering customer events within the customer dashboard.
• Build out a BI infrastructure to support both internal product usage dashboards as well as analytical reporting needed by the Sales and GTM organizations.
• Help hire and mentor junior data engineers.
• Integrate with third party systems such as Salesforce, Hubspot, Segment and others to both push data for marketing purposes as well as pull data to enrich our view of our customers.
• Extend our existing data streaming systems to enable customers to get access to their own data.
Skills
• 5-10 years of experience as a Software Data Engineer.
• Experience building out Cloud Based Data Warehouse and Data Lake Solutions.
• Experience building and supporting external customer facing SAAS applications based upon a data infrastructure.
• Knowledge of modern Data Lake file formats (Avro, Parquet, ORC) and file processing technologies.
• Experience operating in a Cloud Environment (AWS, Azure, GCP)
• Comfortable writing production quality code
• Good verbal and written communication skills that enable you to share and present your ideas with the larger engineering team.
• Prior experience in a startup with a passion for winning, big challenges, technology and a good sense of humor
• US-based, and thus legally authorized to work in the United States
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
#LI-Remote Show more details...
via Jobilize
posted_at: 3 days agoschedule_type: Full-time
About ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok's simplicity has made it a de-facto... standard tool among developers, and the world's top brands
About ngrok Inc.
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok's simplicity has made it a de-facto... standard tool among developers, and the world's top brands - including GitHub, Okta, Shopify, and Twilio - recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward , replenish , engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We're building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
We are looking for an exceptional Senior Software Engineer with experience in Data Engineering to join our Product Engineering team. This individual will be responsible for helping to define the data engineering strategy for the company along with the architecture to execute on that strategy. You will help define how data reporting and visualization fit into the product features as well as how data flows through our Business Intelligence infrastructure.
To succeed in this role, you will have to help define and build the storage and systems needed to support our products and the rest of the organization.
What you'll accomplish
• Design the data system architecture to support presenting and filtering customer events within the customer dashboard.
• Build out a BI infrastructure to support both internal product usage dashboards as well as analytical reporting needed by the Sales and GTM organizations.
• Help hire and mentor junior data engineers.
• Integrate with third party systems such as Salesforce, Hubspot, Segment and others to both push data for marketing purposes as well as pull data to enrich our view of our customers.
• Extend our existing data streaming systems to enable customers to get access to their own data.
Skills
• 5-10 years of experience as a Software Data Engineer.
• Experience building out Cloud Based Data Warehouse and Data Lake Solutions.
• Experience building and supporting external customer facing SAAS applications based upon a data infrastructure.
• Knowledge of modern Data Lake file formats (Avro, Parquet, ORC) and file processing technologies.
• Experience operating in a Cloud Environment (AWS, Azure, GCP)
• Comfortable writing production quality code
• Good verbal and written communication skills that enable you to share and present your ideas with the larger engineering team.
• Prior experience in a startup with a passion for winning, big challenges, technology and a good sense of humor
• US-based, and thus legally authorized to work in the United States
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
• LI-Remote
Associated topics: business advisory, business intelligence, business systems analyst, client, consult, crm, information technology consultant, market, sales, sap Show more details...
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok's simplicity has made it a de-facto... standard tool among developers, and the world's top brands - including GitHub, Okta, Shopify, and Twilio - recommend it throughout their documentation.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward , replenish , engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We're building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
The opportunity
We are looking for an exceptional Senior Software Engineer with experience in Data Engineering to join our Product Engineering team. This individual will be responsible for helping to define the data engineering strategy for the company along with the architecture to execute on that strategy. You will help define how data reporting and visualization fit into the product features as well as how data flows through our Business Intelligence infrastructure.
To succeed in this role, you will have to help define and build the storage and systems needed to support our products and the rest of the organization.
What you'll accomplish
• Design the data system architecture to support presenting and filtering customer events within the customer dashboard.
• Build out a BI infrastructure to support both internal product usage dashboards as well as analytical reporting needed by the Sales and GTM organizations.
• Help hire and mentor junior data engineers.
• Integrate with third party systems such as Salesforce, Hubspot, Segment and others to both push data for marketing purposes as well as pull data to enrich our view of our customers.
• Extend our existing data streaming systems to enable customers to get access to their own data.
Skills
• 5-10 years of experience as a Software Data Engineer.
• Experience building out Cloud Based Data Warehouse and Data Lake Solutions.
• Experience building and supporting external customer facing SAAS applications based upon a data infrastructure.
• Knowledge of modern Data Lake file formats (Avro, Parquet, ORC) and file processing technologies.
• Experience operating in a Cloud Environment (AWS, Azure, GCP)
• Comfortable writing production quality code
• Good verbal and written communication skills that enable you to share and present your ideas with the larger engineering team.
• Prior experience in a startup with a passion for winning, big challenges, technology and a good sense of humor
• US-based, and thus legally authorized to work in the United States
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
• LI-Remote
Associated topics: business advisory, business intelligence, business systems analyst, client, consult, crm, information technology consultant, market, sales, sap Show more details...
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