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How do I find a Nordstrom store near me? A1: To find a Nordstrom store near you, simply go to the Nordstrom website and use the Store Locator feature. This feature allows you to search for stores by location and zip code. Once you enter your information, you will be presented with a list of all Nordstrom stores in the area. You can then select the store you'd like to visit and view its store details, including hours, address, and contact information. You can also check the current store hours, which are updated weekly.
How do I contact Nordstrom customer service? A7: To contact Nordstrom customer service, you can call their toll-free number at 1-800-964-1800 or use their online chat feature. You can also send an email to customer service or fill out a contact form on their website. Additionally, if you’d like to speak with a customer service representative in-store, you can ask for assistance at any Nordstrom store.
How do I use my Nordstrom Rewards points? A5: To use your Nordstrom Rewards points, you must first log into your Nordstrom account. Once you’re logged in, you can go to the “Rewards” tab to view your points balance and check out the available rewards. You can then select the reward you wish to redeem and follow the instructions to complete the redemption. Your rewards points will then be deducted from your balance and you can enjoy your reward.
Does Nordstrom accept returns on items purchased online? A10: Yes, Nordstrom accepts returns on items purchased online as long as they are returned in the original condition with original tags and receipt within 30 days of the purchase date. Additionally, certain items, such as lingerie and swimwear, may only be returned if the hygiene seal is intact. If you have any further questions about the return policy, you can contact Nordstrom customer service for more information.
How do I check the balance on my Nordstrom gift card? A6: To check the balance on your Nordstrom gift card, you can go to the Nordstrom website and click on the “Gift Card” tab. From there, you can enter the gift card number and PIN and the balance of the card will be displayed. You can also check the balance of your gift card in-store by presenting it to a Nordstrom associate.
What is the Nordstrom return policy? A2: Nordstrom offers a flexible return policy for items purchased online or in stores. Most items can be returned for a full refund within 30 days of the purchase date if returned in the original condition with original tags and receipt. Items that are marked as “final sale” are not eligible for return or exchange. Additionally, there are a few exceptions to the return policy, such as items that are marked as “final sale” or items that have been opened or used. If you have any further questions about the Nordstrom return policy, you can contact their customer service team for more information.
What payment methods does Nordstrom accept? A9: Nordstrom accepts a variety of payment methods, including major credit cards, debit cards, PayPal, and Nordstrom gift cards. You can also use a store credit card or Nordstrom Rewards points to pay for your purchase.
Does Nordstrom offer free shipping? A8: Yes, Nordstrom offers free standard shipping on all orders over $89. You can also select expedited shipping at an additional cost. Additionally, Nordstrom Rewards members can use their points to redeem free shipping on orders over $89.
What is the Nordstrom Rewards program? A4: The Nordstrom Rewards program is a loyalty program that allows customers to earn rewards points for shopping at Nordstrom stores and online. This program rewards customers with points for every dollar spent at Nordstrom, which can then be redeemed for rewards such as free shipping, discounts, and exclusive offers. Additionally, members of the program receive access to special events and exclusive offers.
How do I sign up for a Nordstrom credit card? A3: You can apply for a Nordstrom credit card online or in-store. To apply online, simply go to the Nordstrom website and click on the “Credit Card” tab. From there, you can fill out the online application and submit it for review. If you choose to apply in-store, you can speak with a Nordstrom associate to help you with the application process. Once your application is approved, you will be issued your Nordstrom credit card and can begin using it immediately.