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Most recent job postings at Oneworld
via Glassdoor
posted_at: 8 days agoschedule_type: Full-time
Job Title: Manager, Technology and Architecture
Department: oneworld Digital...
Reports To: Director, Head of Carrier oneworld Digitalisation
Location: on-site at oneworld Management Company (oMC) headquarters, Dallas – Fort Worth, TX
This position is open to member secondment or direct oMC employment.
Interested candidates should email their resume and cover letter to: jobs@oneworld.com
Attn: Jaron Millner, Director, Head of Carrier oneworld
Job Title: Manager, Technology and Architecture
Department: oneworld Digital...
Reports To: Director, Head of Carrier oneworld Digitalisation
Location: on-site at oneworld Management Company (oMC) headquarters, Dallas – Fort Worth, TX
This position is open to member secondment or direct oMC employment.
Interested candidates should email their resume and cover letter to: jobs@oneworld.com
Attn: Jaron Millner, Director, Head of Carrier oneworld Digitalisation, oneworld Alliance
About oneworld:
oneworld© is a global airline alliance of 13 world’s leading airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, SriLankan Airlines. Fiji Airways is a oneworld connect partner. Almost quarter of a century of working together, delivering a superior, seamless travel experience, the oneworld Alliance will celebrate its 25th anniversary in 2024.
At oneworld we are not just making travel better, we aspire to Travel Bright, with optimism, positivity, smartness, and intelligence. Our highly skilled and diverse team of professionals lead a variety of alliance activities working in collaboration with all our member carriers, accelerating the use of technology, innovating, and making travel more sustainable. Join us to shape the next chapter of the oneworld Alliance.
Job Objective:
The company's Digital Team is responsible for managing the digital infrastructure that enables our employees and customers to power their services. We are all about understanding our customers’ needs and building infrastructure and automation that delivers value and flexibility.
Our portfolio of services include internal tools to help our employees perform their jobs effectively and systems and products to assist our member airlines and other partners in providing world-class services. We work closely with a variety of partners and our customers and their technology back-end, front-end, and integration teams, helping deliver a simple and modern user experience.
This role will sit in our Digital Team. Our team's mission is to enable clients and peers alike to leverage modern technology solutions to better solve problems.
Your role will be to function as the airline IT system expert, technology lead (Passenger Servicing Systems, check-in, NDC and others) and architectural advisor for our digital engineering team and directly manage some of our most critical platforms powering various services. You will also drive Cyber Security best practices and standards within the organisation. This role will have you interfacing directly with key internal and external stakeholders and provides visibility and exposure to our leadership team.
Key Accountabilities:
• Provide airline IT system expertise for the function
• Provide guidance and mentorship to the development teams, both internal and external
• Device and system management for internal company-wide tools
• Manage digital product lifecycle and associated product development
• Manage vendor relations and performance for digital product development
• Oversee Cyber Security activities for the company
• Together with our vendors and internal developers, maintain the services that power our platforms
• Collaborate with other teams to facilitate the integration of our platform into their products
• Collaborate on ideas and thinking through problems within and outside your team
• Contribute to application architecture with an eye on airline IT system interoperability
• Partner with our business and product teams
Skills, Experience, And Qualifications:
• 5+ years’ experience
• Strong knowledge and a history of airline IT systems (PSS, IATCI, and other relevant systems) in a large-scale production environment
• Experience with data processing services and cloud architecture
• Experience with Digital Product Management and Product Lifecycle Management
• Understanding of Dev Sec Ops and Cyber Security practices
• Commitment to developing high-quality services to our customers
• Understanding the importance of vendor management to optimise portfolio management results
• Ability to demonstrate experience with airline IT systems, passenger servicing systems and reservation systems
• Knowledgeable in launching new services and managing complex integration projects
• Communicating skills to express digital product concepts to cross-functional teams
• Ability to form strong working relationships with key stakeholders across a variety of both business and technical functions
• Natural desire to support stakeholders through documentation, technical guidance, and mentoring
oneworld Core Competencies:
Suitable candidates for positions at oMC will possess the following core competencies:
• Strong planning and organizational skills
• Self-directed and able to meet deadlines with minimal supervision, technically competent to function with minimal administrative support
• Excellent team player who enjoys a fast-paced work environment and is comfortable with dynamic objectives in an evolving industry
• Comfort in taking direction and input from many stakeholders, understanding the role is in a central team which provides support throughout the alliance’s operational functions
• Solid communications skills, which include excellent relationship building capabilities
• Capable of applying a disciplined and methodical approach to work in a complex matrix organizational structure
• Strategic thinker with the capability of simplifying and communicating complex concepts and situations
• Proven experience of working cross-culturally and cross-functionally
oneworld offers a great work environment, professional development, challenging careers, and competitive compensation. oneworld is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law Show more details...
Department: oneworld Digital...
Reports To: Director, Head of Carrier oneworld Digitalisation
Location: on-site at oneworld Management Company (oMC) headquarters, Dallas – Fort Worth, TX
This position is open to member secondment or direct oMC employment.
Interested candidates should email their resume and cover letter to: jobs@oneworld.com
Attn: Jaron Millner, Director, Head of Carrier oneworld Digitalisation, oneworld Alliance
About oneworld:
oneworld© is a global airline alliance of 13 world’s leading airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, SriLankan Airlines. Fiji Airways is a oneworld connect partner. Almost quarter of a century of working together, delivering a superior, seamless travel experience, the oneworld Alliance will celebrate its 25th anniversary in 2024.
At oneworld we are not just making travel better, we aspire to Travel Bright, with optimism, positivity, smartness, and intelligence. Our highly skilled and diverse team of professionals lead a variety of alliance activities working in collaboration with all our member carriers, accelerating the use of technology, innovating, and making travel more sustainable. Join us to shape the next chapter of the oneworld Alliance.
Job Objective:
The company's Digital Team is responsible for managing the digital infrastructure that enables our employees and customers to power their services. We are all about understanding our customers’ needs and building infrastructure and automation that delivers value and flexibility.
Our portfolio of services include internal tools to help our employees perform their jobs effectively and systems and products to assist our member airlines and other partners in providing world-class services. We work closely with a variety of partners and our customers and their technology back-end, front-end, and integration teams, helping deliver a simple and modern user experience.
This role will sit in our Digital Team. Our team's mission is to enable clients and peers alike to leverage modern technology solutions to better solve problems.
Your role will be to function as the airline IT system expert, technology lead (Passenger Servicing Systems, check-in, NDC and others) and architectural advisor for our digital engineering team and directly manage some of our most critical platforms powering various services. You will also drive Cyber Security best practices and standards within the organisation. This role will have you interfacing directly with key internal and external stakeholders and provides visibility and exposure to our leadership team.
Key Accountabilities:
• Provide airline IT system expertise for the function
• Provide guidance and mentorship to the development teams, both internal and external
• Device and system management for internal company-wide tools
• Manage digital product lifecycle and associated product development
• Manage vendor relations and performance for digital product development
• Oversee Cyber Security activities for the company
• Together with our vendors and internal developers, maintain the services that power our platforms
• Collaborate with other teams to facilitate the integration of our platform into their products
• Collaborate on ideas and thinking through problems within and outside your team
• Contribute to application architecture with an eye on airline IT system interoperability
• Partner with our business and product teams
Skills, Experience, And Qualifications:
• 5+ years’ experience
• Strong knowledge and a history of airline IT systems (PSS, IATCI, and other relevant systems) in a large-scale production environment
• Experience with data processing services and cloud architecture
• Experience with Digital Product Management and Product Lifecycle Management
• Understanding of Dev Sec Ops and Cyber Security practices
• Commitment to developing high-quality services to our customers
• Understanding the importance of vendor management to optimise portfolio management results
• Ability to demonstrate experience with airline IT systems, passenger servicing systems and reservation systems
• Knowledgeable in launching new services and managing complex integration projects
• Communicating skills to express digital product concepts to cross-functional teams
• Ability to form strong working relationships with key stakeholders across a variety of both business and technical functions
• Natural desire to support stakeholders through documentation, technical guidance, and mentoring
oneworld Core Competencies:
Suitable candidates for positions at oMC will possess the following core competencies:
• Strong planning and organizational skills
• Self-directed and able to meet deadlines with minimal supervision, technically competent to function with minimal administrative support
• Excellent team player who enjoys a fast-paced work environment and is comfortable with dynamic objectives in an evolving industry
• Comfort in taking direction and input from many stakeholders, understanding the role is in a central team which provides support throughout the alliance’s operational functions
• Solid communications skills, which include excellent relationship building capabilities
• Capable of applying a disciplined and methodical approach to work in a complex matrix organizational structure
• Strategic thinker with the capability of simplifying and communicating complex concepts and situations
• Proven experience of working cross-culturally and cross-functionally
oneworld offers a great work environment, professional development, challenging careers, and competitive compensation. oneworld is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law Show more details...
via Salary.com
schedule_type: Full-time
Job Title: Finance Manager
Department: oneworld Finance & Administration...
Reports To: VP, Finance & Administration
Location: oneworld offices – Fort Worth, TX
This position is open to member secondment or direct oMC employment.
Interested candidates should email their resume and cover letter by 13 February 2023 to: jobs@oneworld.com
About oneworld:
oneworld© is a global airline alliance of 13 world’s leading airlines - Alaska Airlines,
Job Title: Finance Manager
Department: oneworld Finance & Administration...
Reports To: VP, Finance & Administration
Location: oneworld offices – Fort Worth, TX
This position is open to member secondment or direct oMC employment.
Interested candidates should email their resume and cover letter by 13 February 2023 to: jobs@oneworld.com
About oneworld:
oneworld© is a global airline alliance of 13 world’s leading airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, SriLankan Airlines. Fiji Airways is a oneworld connect partner. Almost quarter of a century of working together, delivering a superior, seamless travel experience, the oneworld Alliance will celebrate its 25th anniversary in 2024.
At oneworld we are not just making travel better, we aspire to Travel Bright, with optimism, positivity, smartness, and intelligence. Our highly skilled and diverse team of professionals lead a variety of alliance activities working in collaboration with all our member carriers, accelerating the use of technology, innovating, and making travel more sustainable. Join us to shape the next chapter of the oneworld Alliance.
Job Objective:
oneworld’s ‘Finance Manager’ is the main contributor for all accounting and finance responsibilities of the oneworld Management Company (oMC). Activities will include the independent undertaking of day to-day processes needing a methodical and systematic approach alongside more strategic responsibilities, such as business case financial analysis. Reporting to the ‘VP Finance & Administration’, the role is best suited to a highly disciplined and organized self-starter who is comfortable interacting across many levels of the organization. Key responsibilities will support the central management team through:
• Maintenance of the company’s internal controls across all financial processes
• Ownership of oMC’s core accounting and financial management duties including management and financial reporting
• Reliably executing the operational accounting of oneworld Management Company including AP, payroll and collections
• Collaborating across all levels of the business to offer financial analysis and insights when needed
Suitable candidates will possess the following proficiencies:
• Demonstrated ability to understand and execute an internal control framework
• Comfortable in the use of financial metrics, including those used to support strategic decision making (e.g. ROI, NPV)
• Strong planning skills, and ability to independently prioritize work from a number of stakeholders located throughout the globe
• Self-starter with a disciplined approach to achieving results and the ability to build strong relationships
• A master communicator with the ability to explain complex concepts across all levels of the business
• Experience in international markets and work environments is an asset
Key Accountabilities:
Core accounting and financial management responsibilities:
• Maintain and own a set of immutable controls across all financial process in collaboration with the ‘VP, Finance and Administration’. This includes the maintenance and management of oMC’s control documentation, including periodic testing of identified key controls
• Perform the monthly accounting close including preparation of all journal entries, account reconciliations and consolidations
• Preparation of management and financial reporting, including P&L and balance sheet accounts and periodic cashflow analysis
• Collaborate with department heads to ensure the accuracy of financial budgets and forecasts, review actual expenditure and proactively identify financial risks and opportunities
• Act as the main point of contact for oMC’s audit processes including the annual financial statement audit and the company’s internal audit programme
• Support the fiduciary accountabilities of the company’s 401k plan, including member administration and portfolio reporting
• Prepare the company’s tax provision accounting and support the preparation of company tax returns in relevant jurisdictions
• Preparation of the company’s annual financial report
• Manage compliance across all areas of finance and tax among all relevant operating jurisdictions
Accounting operations:
• Prepare airline billings through the IATA clearing house
• Collect, review and process purchase requisitions and invoices
• Support the VP General Counsel and HR by administering employee benefits and leading the through open-enrollment processes
• Prepare payment runs, payroll and cashflow reporting
• Manage and perform period audits of the company’s register of IT assets
Other accountabilities:
• Prepare insightful business case financial analysis pertaining to strategic initiatives
• Participate on the oneworld Audit Committee supporting the preparation of meeting materials
• Support the preparation of board materials pertaining the finance and budget updates
• Ensure a cadence of supplier and contract reviews to enable the tracking of renewal deadlines in close cooperation with business owners
• Periodic industry analysis requiring the review of financial statements and other available resources to offer meaningful conclusions to company management
• Assist in the development, review and management of the company’s risk assessment framework. Perform periodic testing of the management controls.
• Other ad-hoc requirements as needed
Skills, Experience, And Qualifications:
oMC core competencies (see below) plus:
• University degree required with a major, or concentrated studies in Accounting or Finance
• Excellent analysis skills are essential
• Strong written and verbal English skills, including the ability to express complex issues clearly and simply
• Expert Excel, PowerPoint and Word skills are a must
• Experience in Microsoft Business Central/ Dynamics 365 will be favorably considered
oneworld Core Competencies:
Suitable candidates for positions at oMC will possess the following core competencies:
• Strong planning and organizational skills, preferably with solid experience in an airline commercial or operational environment
• Excellent team player who enjoys a fast-paced work environment and is comfortable with dynamic objectives in an evolving industry
• Comfort in taking direction and input from many stakeholders, understanding the role is in a central team which provides analytics throughout the alliance’s operational functions
• Working within the finance and administration team, be willing to proactively undertake responsibilities as required
• Solid communications skills, which include excellent relationship building capabilities
• Capable of applying a disciplined and methodical approach to work in a complex matrix organizational structure
• Strategic thinker with the capability of simplifying and communicating complex concepts and situations
• Proven experience of working cross-culturally and cross-functionally
• Self-directed and able to meet deadlines with minimal supervision, technically competent to function with minimal administrative support
• Preferred but not mandatory:
• Multi-lingual capabilities especially Spanish, Japanese, Chinese or Russian
oneworld offers a great work environment, professional development, challenging careers, and competitive compensation. oneworld is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law Show more details...
Department: oneworld Finance & Administration...
Reports To: VP, Finance & Administration
Location: oneworld offices – Fort Worth, TX
This position is open to member secondment or direct oMC employment.
Interested candidates should email their resume and cover letter by 13 February 2023 to: jobs@oneworld.com
About oneworld:
oneworld© is a global airline alliance of 13 world’s leading airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, SriLankan Airlines. Fiji Airways is a oneworld connect partner. Almost quarter of a century of working together, delivering a superior, seamless travel experience, the oneworld Alliance will celebrate its 25th anniversary in 2024.
At oneworld we are not just making travel better, we aspire to Travel Bright, with optimism, positivity, smartness, and intelligence. Our highly skilled and diverse team of professionals lead a variety of alliance activities working in collaboration with all our member carriers, accelerating the use of technology, innovating, and making travel more sustainable. Join us to shape the next chapter of the oneworld Alliance.
Job Objective:
oneworld’s ‘Finance Manager’ is the main contributor for all accounting and finance responsibilities of the oneworld Management Company (oMC). Activities will include the independent undertaking of day to-day processes needing a methodical and systematic approach alongside more strategic responsibilities, such as business case financial analysis. Reporting to the ‘VP Finance & Administration’, the role is best suited to a highly disciplined and organized self-starter who is comfortable interacting across many levels of the organization. Key responsibilities will support the central management team through:
• Maintenance of the company’s internal controls across all financial processes
• Ownership of oMC’s core accounting and financial management duties including management and financial reporting
• Reliably executing the operational accounting of oneworld Management Company including AP, payroll and collections
• Collaborating across all levels of the business to offer financial analysis and insights when needed
Suitable candidates will possess the following proficiencies:
• Demonstrated ability to understand and execute an internal control framework
• Comfortable in the use of financial metrics, including those used to support strategic decision making (e.g. ROI, NPV)
• Strong planning skills, and ability to independently prioritize work from a number of stakeholders located throughout the globe
• Self-starter with a disciplined approach to achieving results and the ability to build strong relationships
• A master communicator with the ability to explain complex concepts across all levels of the business
• Experience in international markets and work environments is an asset
Key Accountabilities:
Core accounting and financial management responsibilities:
• Maintain and own a set of immutable controls across all financial process in collaboration with the ‘VP, Finance and Administration’. This includes the maintenance and management of oMC’s control documentation, including periodic testing of identified key controls
• Perform the monthly accounting close including preparation of all journal entries, account reconciliations and consolidations
• Preparation of management and financial reporting, including P&L and balance sheet accounts and periodic cashflow analysis
• Collaborate with department heads to ensure the accuracy of financial budgets and forecasts, review actual expenditure and proactively identify financial risks and opportunities
• Act as the main point of contact for oMC’s audit processes including the annual financial statement audit and the company’s internal audit programme
• Support the fiduciary accountabilities of the company’s 401k plan, including member administration and portfolio reporting
• Prepare the company’s tax provision accounting and support the preparation of company tax returns in relevant jurisdictions
• Preparation of the company’s annual financial report
• Manage compliance across all areas of finance and tax among all relevant operating jurisdictions
Accounting operations:
• Prepare airline billings through the IATA clearing house
• Collect, review and process purchase requisitions and invoices
• Support the VP General Counsel and HR by administering employee benefits and leading the through open-enrollment processes
• Prepare payment runs, payroll and cashflow reporting
• Manage and perform period audits of the company’s register of IT assets
Other accountabilities:
• Prepare insightful business case financial analysis pertaining to strategic initiatives
• Participate on the oneworld Audit Committee supporting the preparation of meeting materials
• Support the preparation of board materials pertaining the finance and budget updates
• Ensure a cadence of supplier and contract reviews to enable the tracking of renewal deadlines in close cooperation with business owners
• Periodic industry analysis requiring the review of financial statements and other available resources to offer meaningful conclusions to company management
• Assist in the development, review and management of the company’s risk assessment framework. Perform periodic testing of the management controls.
• Other ad-hoc requirements as needed
Skills, Experience, And Qualifications:
oMC core competencies (see below) plus:
• University degree required with a major, or concentrated studies in Accounting or Finance
• Excellent analysis skills are essential
• Strong written and verbal English skills, including the ability to express complex issues clearly and simply
• Expert Excel, PowerPoint and Word skills are a must
• Experience in Microsoft Business Central/ Dynamics 365 will be favorably considered
oneworld Core Competencies:
Suitable candidates for positions at oMC will possess the following core competencies:
• Strong planning and organizational skills, preferably with solid experience in an airline commercial or operational environment
• Excellent team player who enjoys a fast-paced work environment and is comfortable with dynamic objectives in an evolving industry
• Comfort in taking direction and input from many stakeholders, understanding the role is in a central team which provides analytics throughout the alliance’s operational functions
• Working within the finance and administration team, be willing to proactively undertake responsibilities as required
• Solid communications skills, which include excellent relationship building capabilities
• Capable of applying a disciplined and methodical approach to work in a complex matrix organizational structure
• Strategic thinker with the capability of simplifying and communicating complex concepts and situations
• Proven experience of working cross-culturally and cross-functionally
• Self-directed and able to meet deadlines with minimal supervision, technically competent to function with minimal administrative support
• Preferred but not mandatory:
• Multi-lingual capabilities especially Spanish, Japanese, Chinese or Russian
oneworld offers a great work environment, professional development, challenging careers, and competitive compensation. oneworld is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law Show more details...
via LinkedIn
posted_at: 25 days agoschedule_type: Full-time
oneworld© is a global airline alliance of 13 world’s leading airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, SriLankan Airlines. Fiji Airways is a oneworld connect partner. Almost quarter of a century of working together, delivering a superior... seamless travel experience, the oneworld Alliance will
oneworld© is a global airline alliance of 13 world’s leading airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, SriLankan Airlines. Fiji Airways is a oneworld connect partner. Almost quarter of a century of working together, delivering a superior... seamless travel experience, the oneworld Alliance will celebrate its 25th anniversary in 2024.
At oneworld we are not just making travel better, we aspire to Travel Bright, with optimism, positivity, smartness, and intelligence. Our highly skilled and diverse team of professionals lead a variety of alliance activities working in collaboration with all our member carriers, accelerating the use of technology, innovating, and making travel more sustainable. Join us to shape the next chapter of the oneworld Alliance.
Job Objective:
Manage the oneworld Alliance marketing and loyalty initiatives that support company vision, drive deeper engagement with oneworld customer value proposition, improve alliance’s NPS and boost customer advocacy. Successfully execute oneworld brand strategy in B2B and B2C space, strengthening alliance’s brand and benefits awareness and consideration. Support the alliance’s commercial efforts by providing marketing expertise in the development of promotional materials and activities, trade events and training.
Key Accountabilities:
• Lead marketing and brand communication strategy, including development and execution of the oneworld communication plans across various initiatives.
• Lead Frequent Flyer proposition development and communication strategy, providing member airlines with relevant content and materials.
• Provide evaluation, competitive benchmarking, and strategic recommendations to enhance alliance’s FFP proposition.
• Manage oneworld research and insights group to ensure customer insights are available to support the decision-making process of the alliance. Manage research agencies and reporting on brand awareness, quality perception and overall DRD compliance. Lead ad-hoc research projects, including brand positioning, customer insights, website research, customer satisfaction surveys etc.
• Manage oneworld brand and marketing assets, support brand integration plans for all new member airlines, connect members, coordinate design solutions and implementation of brand communications requirements delivery.
• Support the alliance’s commercial efforts by providing marketing expertise in the development of promotional materials and activities, with special focus on sustainability, FFP and digital initiatives.
• Successfully execute oneworld brand partnerships, trade shows and events, like GBTA, BTS, etc. and other global initiatives in support of commercial objectives.
• Work across carriers and disciplines, lead efforts for the scoping and development of complex projects, such as Training and Tools. Support existing training efforts.
• Participate and support other agreed alliance commercial initiatives. Ensure a close working relationship with other disciplines across the alliance.
Skills, Experience, And Qualifications:
• Graduate/post-graduate qualifications or equivalent with a minimum of 5 years’ experience
• Understanding of the international airline/travel industry
• Strong marketing and loyalty expertise, ability to translate data into tangible outcomes
• Experience managing cross-culturally, both internally and externally
• High degree of commercial awareness with ability to grasp complex business issues
• Proven ability to build trust with people at a senior level and influence across all functions
• Strong project management skills, with ability to prioritise and focus on key issues with keen attention to detail
• Effective communication skills
• Flexibility and adaptability, ability to work under pressure
• Travel required
oneworld offers a great work environment, professional development, challenging careers, and competitive compensation. oneworld is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law Show more details...
At oneworld we are not just making travel better, we aspire to Travel Bright, with optimism, positivity, smartness, and intelligence. Our highly skilled and diverse team of professionals lead a variety of alliance activities working in collaboration with all our member carriers, accelerating the use of technology, innovating, and making travel more sustainable. Join us to shape the next chapter of the oneworld Alliance.
Job Objective:
Manage the oneworld Alliance marketing and loyalty initiatives that support company vision, drive deeper engagement with oneworld customer value proposition, improve alliance’s NPS and boost customer advocacy. Successfully execute oneworld brand strategy in B2B and B2C space, strengthening alliance’s brand and benefits awareness and consideration. Support the alliance’s commercial efforts by providing marketing expertise in the development of promotional materials and activities, trade events and training.
Key Accountabilities:
• Lead marketing and brand communication strategy, including development and execution of the oneworld communication plans across various initiatives.
• Lead Frequent Flyer proposition development and communication strategy, providing member airlines with relevant content and materials.
• Provide evaluation, competitive benchmarking, and strategic recommendations to enhance alliance’s FFP proposition.
• Manage oneworld research and insights group to ensure customer insights are available to support the decision-making process of the alliance. Manage research agencies and reporting on brand awareness, quality perception and overall DRD compliance. Lead ad-hoc research projects, including brand positioning, customer insights, website research, customer satisfaction surveys etc.
• Manage oneworld brand and marketing assets, support brand integration plans for all new member airlines, connect members, coordinate design solutions and implementation of brand communications requirements delivery.
• Support the alliance’s commercial efforts by providing marketing expertise in the development of promotional materials and activities, with special focus on sustainability, FFP and digital initiatives.
• Successfully execute oneworld brand partnerships, trade shows and events, like GBTA, BTS, etc. and other global initiatives in support of commercial objectives.
• Work across carriers and disciplines, lead efforts for the scoping and development of complex projects, such as Training and Tools. Support existing training efforts.
• Participate and support other agreed alliance commercial initiatives. Ensure a close working relationship with other disciplines across the alliance.
Skills, Experience, And Qualifications:
• Graduate/post-graduate qualifications or equivalent with a minimum of 5 years’ experience
• Understanding of the international airline/travel industry
• Strong marketing and loyalty expertise, ability to translate data into tangible outcomes
• Experience managing cross-culturally, both internally and externally
• High degree of commercial awareness with ability to grasp complex business issues
• Proven ability to build trust with people at a senior level and influence across all functions
• Strong project management skills, with ability to prioritise and focus on key issues with keen attention to detail
• Effective communication skills
• Flexibility and adaptability, ability to work under pressure
• Travel required
oneworld offers a great work environment, professional development, challenging careers, and competitive compensation. oneworld is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law Show more details...
via LinkedIn
posted_at: 29 days agoschedule_type: Full-time
About oneworld:
oneworld is a global airline alliance of 13 world’s leading airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, SriLankan Airlines. Fiji Airways is a oneworld connect partner. Almost quarter of a century of working together, delivering a... superior, seamless travel experience, the oneworld
About oneworld:
oneworld is a global airline alliance of 13 world’s leading airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, SriLankan Airlines. Fiji Airways is a oneworld connect partner. Almost quarter of a century of working together, delivering a... superior, seamless travel experience, the oneworld Alliance will celebrate its 25th anniversary in 2024.
At oneworld we are not just making travel better, we aspire to Travel Bright, with optimism, positivity, smartness, and intelligence. Our highly skilled and diverse team of professionals lead a variety of alliance activities working in collaboration with all our member carriers, accelerating the use of technology, innovating, and making travel more sustainable. Join us to shape the next chapter of the oneworld Alliance.
Job Objective:
The company's Digital Team is responsible for managing the digital infrastructure that enables our employees and customers to power their services. We are all about understanding our customers’ needs and building infrastructure and automation that delivers value and flexibility.
Our portfolio of services include internal tools to help our employees perform their jobs effectively and systems and products to assist our member airlines and other partners in providing world-class services. We work closely with a variety of partners and our customers and their technology back-end, front-end, and integration teams, helping deliver a simple and modern user experience.
This role will sit in our Digital Team. Our team's mission is to enable clients and peers alike to leverage modern technology solutions to better solve problems.
Your role will be to function as the product owner for a number of digital solutions, including our flagship API platform called carrierconnect, which facilitates interaction between our member airlines. This role will have you work closely with internal and external stakeholders to manage the produt backlog, steer the product development and assist our customers in extracting most value of our products, serving as a liaison between the business and product development. This role requires good understanding of airline IT systems, especially passenger servicing systems.
Key Accountabilities:
• Maintain and manage the product backlog, providing transparency to all stakeholder
• Translate business needs and technology opportunities into development tasks
• Collaborate with multiple stakeholders to develop functional objectives, user stories, logical service flows and UX/UI concepts
• Ensure user stories provide exceptional customer experiences and flexibility to support future product evolution
• Communicate status, risks and escalations related to product development, product support and onboarding of customers
• Manage vendor relations and performance for digital product development
• Oversee and manage Cyber Security activities for the company both independently and with our partners
• Provide product and market analysis to understand customer behaviour and continuously improve our products and services
• Facilitate for agile planning and workshops as required to source for roadmap ideas and prioritise development
• Collaborate on ideas and thinking through problems within and outside your team
Skills, Experience, And Qualifications:
• 5+ years’ experience
• Experience of digital product management role in a matrix organization
• Excellent relationship building and communication skills, with ability to facilitate constructive conversations across all levels of the organisation
• Experience with facilitation of agile planning, product strategy and product backlog management
• Experience in onboarding customers to a technology platform; from providing product understanding to managing the integration process
• Understanding of Dev Sec Ops and Cyber Security practices
• Commitment to developing high-quality services to our customers
• Understanding the importance of vendor management to optimise portfolio management results
• Good understanding of airline IT systems, passenger servicing systems and reservation systems
• Knowledgeable in launching new services and managing complex integration projects
• Natural desire to support stakeholders through documentation, guidance, and mentoring
oneworld Core Competencies:
Suitable candidates for positions at oMC will possess the following core competencies:
• Strong planning and organizational skills
• Self-directed and able to meet deadlines with minimal supervision, technically competent to function with minimal administrative support
• Excellent team player who enjoys a fast-paced work environment and is comfortable with dynamic objectives in an evolving industry
• Comfort in taking direction and input from many stakeholders, understanding the role is in a central team which provides support throughout the alliance’s operational functions
• Solid communications skills, which include excellent relationship building capabilities
• Capable of applying a disciplined and methodical approach to work in a complex matrix organizational structure
• Strategic thinker with the capability of simplifying and communicating complex concepts and situations
• Proven experience of working cross-culturally and cross-functionally
oneworld offers a great work environment, professional development, challenging careers, and competitive compensation. oneworld is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law Show more details...
oneworld is a global airline alliance of 13 world’s leading airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, SriLankan Airlines. Fiji Airways is a oneworld connect partner. Almost quarter of a century of working together, delivering a... superior, seamless travel experience, the oneworld Alliance will celebrate its 25th anniversary in 2024.
At oneworld we are not just making travel better, we aspire to Travel Bright, with optimism, positivity, smartness, and intelligence. Our highly skilled and diverse team of professionals lead a variety of alliance activities working in collaboration with all our member carriers, accelerating the use of technology, innovating, and making travel more sustainable. Join us to shape the next chapter of the oneworld Alliance.
Job Objective:
The company's Digital Team is responsible for managing the digital infrastructure that enables our employees and customers to power their services. We are all about understanding our customers’ needs and building infrastructure and automation that delivers value and flexibility.
Our portfolio of services include internal tools to help our employees perform their jobs effectively and systems and products to assist our member airlines and other partners in providing world-class services. We work closely with a variety of partners and our customers and their technology back-end, front-end, and integration teams, helping deliver a simple and modern user experience.
This role will sit in our Digital Team. Our team's mission is to enable clients and peers alike to leverage modern technology solutions to better solve problems.
Your role will be to function as the product owner for a number of digital solutions, including our flagship API platform called carrierconnect, which facilitates interaction between our member airlines. This role will have you work closely with internal and external stakeholders to manage the produt backlog, steer the product development and assist our customers in extracting most value of our products, serving as a liaison between the business and product development. This role requires good understanding of airline IT systems, especially passenger servicing systems.
Key Accountabilities:
• Maintain and manage the product backlog, providing transparency to all stakeholder
• Translate business needs and technology opportunities into development tasks
• Collaborate with multiple stakeholders to develop functional objectives, user stories, logical service flows and UX/UI concepts
• Ensure user stories provide exceptional customer experiences and flexibility to support future product evolution
• Communicate status, risks and escalations related to product development, product support and onboarding of customers
• Manage vendor relations and performance for digital product development
• Oversee and manage Cyber Security activities for the company both independently and with our partners
• Provide product and market analysis to understand customer behaviour and continuously improve our products and services
• Facilitate for agile planning and workshops as required to source for roadmap ideas and prioritise development
• Collaborate on ideas and thinking through problems within and outside your team
Skills, Experience, And Qualifications:
• 5+ years’ experience
• Experience of digital product management role in a matrix organization
• Excellent relationship building and communication skills, with ability to facilitate constructive conversations across all levels of the organisation
• Experience with facilitation of agile planning, product strategy and product backlog management
• Experience in onboarding customers to a technology platform; from providing product understanding to managing the integration process
• Understanding of Dev Sec Ops and Cyber Security practices
• Commitment to developing high-quality services to our customers
• Understanding the importance of vendor management to optimise portfolio management results
• Good understanding of airline IT systems, passenger servicing systems and reservation systems
• Knowledgeable in launching new services and managing complex integration projects
• Natural desire to support stakeholders through documentation, guidance, and mentoring
oneworld Core Competencies:
Suitable candidates for positions at oMC will possess the following core competencies:
• Strong planning and organizational skills
• Self-directed and able to meet deadlines with minimal supervision, technically competent to function with minimal administrative support
• Excellent team player who enjoys a fast-paced work environment and is comfortable with dynamic objectives in an evolving industry
• Comfort in taking direction and input from many stakeholders, understanding the role is in a central team which provides support throughout the alliance’s operational functions
• Solid communications skills, which include excellent relationship building capabilities
• Capable of applying a disciplined and methodical approach to work in a complex matrix organizational structure
• Strategic thinker with the capability of simplifying and communicating complex concepts and situations
• Proven experience of working cross-culturally and cross-functionally
oneworld offers a great work environment, professional development, challenging careers, and competitive compensation. oneworld is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law Show more details...
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