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Most recent job postings at opentable
via Greenhouse
posted_at: 2 days agoschedule_type: Full-time
Remote, USA or Canada*
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize... revenue.
Every employee at OpenTable has a tangible
Remote, USA or Canada*
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize... revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
The Engineering Team:
At OpenTable, we take pleasure in Software Development. We believe that velocity comes from a dedication to clean code and engineering principles. We deliver innovative products through rapid, continuous development and closely partner with Product, Design, and Marketing from inception to go-live. The products we build help restaurants (from small mom & pops to large enterprise groups) run their businesses and be successful (real people, real businesses…you making a real difference).
The Diner Engagement team is looking for a (mid-level) Software Engineer II who supports software design and can build, and deliver consumer-facing features by collaborating with delivery managers, iOS & android developers, and partner teams. If you embrace engineering best practices and can deliver exceptional quality in a dynamic, agile environment, we'd like to hear from you! Bonus points if you love restaurants too.
In this role, you will:
• Work directly with product managers, designers, and other developers to build and ship features
• Adapt and iterate quickly based on user feedback and product metrics
• Work on software architecture, code review, bug resolution, build and monitoring devops
• Help shape our technology stack which is always evolving and improving
• Build our in-house component library with your teammates
• Share our passion for quality in everything we do: products, visual designs and UX, software design, code, builds, shipping, and satisfying customers
Please apply if you have:
• 3+ years of proven experience in the design and development of software
• 3+ years of proven ability with web technologies (HTML, CSS, JavaScript)
• Track record of building products with technologies we use including React, Redux, TypeScript, Node.js, GraphQL
• Strong testing skills including React-Testing-library, Jest, Cypress
• Experience with Webpack, ESbuild, ESLint, Prettier, Docker
• Knowledge of Web Performance and Accessibility
• Proficient in version control systems such as Git
• Excellent attention to detail
• Cross-functional communication and collaboration
• Strong understanding of software development workflows, processes, and best practices
A few of the benefits you get at OpenTable—
• Work from (almost) anywhere; wherever you do your best work
• Focus on mental health and well-being
• Company paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this remote United States based role is $119,000-175,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-Remote
“Remote work allowed” Show more details...
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize... revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
The Engineering Team:
At OpenTable, we take pleasure in Software Development. We believe that velocity comes from a dedication to clean code and engineering principles. We deliver innovative products through rapid, continuous development and closely partner with Product, Design, and Marketing from inception to go-live. The products we build help restaurants (from small mom & pops to large enterprise groups) run their businesses and be successful (real people, real businesses…you making a real difference).
The Diner Engagement team is looking for a (mid-level) Software Engineer II who supports software design and can build, and deliver consumer-facing features by collaborating with delivery managers, iOS & android developers, and partner teams. If you embrace engineering best practices and can deliver exceptional quality in a dynamic, agile environment, we'd like to hear from you! Bonus points if you love restaurants too.
In this role, you will:
• Work directly with product managers, designers, and other developers to build and ship features
• Adapt and iterate quickly based on user feedback and product metrics
• Work on software architecture, code review, bug resolution, build and monitoring devops
• Help shape our technology stack which is always evolving and improving
• Build our in-house component library with your teammates
• Share our passion for quality in everything we do: products, visual designs and UX, software design, code, builds, shipping, and satisfying customers
Please apply if you have:
• 3+ years of proven experience in the design and development of software
• 3+ years of proven ability with web technologies (HTML, CSS, JavaScript)
• Track record of building products with technologies we use including React, Redux, TypeScript, Node.js, GraphQL
• Strong testing skills including React-Testing-library, Jest, Cypress
• Experience with Webpack, ESbuild, ESLint, Prettier, Docker
• Knowledge of Web Performance and Accessibility
• Proficient in version control systems such as Git
• Excellent attention to detail
• Cross-functional communication and collaboration
• Strong understanding of software development workflows, processes, and best practices
A few of the benefits you get at OpenTable—
• Work from (almost) anywhere; wherever you do your best work
• Focus on mental health and well-being
• Company paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this remote United States based role is $119,000-175,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-Remote
“Remote work allowed” Show more details...
via Greenhouse
posted_at: 7 days agoschedule_type: Full-time
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and increase revenue.
Every employee... at OpenTable has a tangible impact on what we do
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and increase revenue.
Every employee... at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
We are seeking an experienced and strategic individual to join OpenTable’s Global Partnerships team as an Associate Manager. The Global Partnerships team at OpenTable is a small, impactful, fast-paced team responsible for identifying, evaluating, and implementing strategic partnerships aligned with the company’s growth plans. The ideal candidate will be hyper-focused on implementing and managing partnerships that add strategic value to OpenTable’s consumer business. This is a role fit for an individual comfortable with both building strategy and driving execution.
Depending on candidate proximity to our San Francisco office, this will either be a fully-remote or hybrid (2 day/week in-office role). If a candidate is located in the Bay Area, they will be expected to be hybrid, all other locations will be fully-remote at this time.
In this role, you will:
• Act as an account manager and day-to-day contact for one of OpenTable’s key strategic partners.
• Ensure strategic alignment between the Parties to support key identified performance objectives and track their progress
• Deliver operational support on key projects or priority issues identified by the Parties
• Progress key initiatives in a timely manner to ensure that the Parties are achieving established strategic and operational objectives
• Communicate goals and partner feedback to OpenTable executive team
• Work closely with partners to enhance the existing integration and increase adoption
• Become a trusted advocate for our partners internally and be the subject matter expert on our affiliate network
• Maintain an experienced level of understanding of all products and services that OpenTable offers
• Manage external partner relationships to meet partnership timelines and critical metrics
• Maintain a roster of partner information (proposal tracking, presentations, marketing information, partnership history, etc).
• Create partner-facing strategy presentations featuring partner performance, data-driven recommendations, and growth opportunities
• Evaluate proposals (internal and external) and provide recommendations based on business impact and return on investment
• Support partnerships team by updating reporting dashboards and collating quarterly business reports
• Deliver analyses and projects, including various types of market and industry analysis, competitive analysis, building cases, scenario planning, and pricing analysis
• Contribute to strategic projects and initiatives in support of company objectives and key results
• Gather, consolidate, analyze, and present operating and business data and insights to support business decisions
• Define and track key performance metrics as required
• Build positive relationships and collaborate with cross-functional team members across product, engineering, marketing, legal, and sales teams
• Continue to grow the distribution of OpenTable’s affiliate partners on both web and mobile properties with relevant partners
• Continue to grow product partnerships with relevant partners
Please apply if:
• BA/BS degree or higher
• 4+ years of professional experience
• 2+ years of relevant experience such as strategy consulting or investment banking
Or:
• 3+ years of relevant experience such as business analytics or strategic partnerships
• Proficient in Google Suite (Slides, Sheets, Docs) and MS Office (Excel)
• Outstanding communication and presentation skills
• Ability to thrive in ambiguity and be highly productive in a fast-paced environment
• Strong attention to detail, self-motivation, and a sense of urgency around delivering on goals
• Exposure to or experience in consumer technology is a plus
• Exposure to a range of data and analytical concepts and methodologies, including: forecasting, financial modeling, pricing analysis, market sizing, industry analysis, competitive analysis
• Exposure working with product and marketing teams to develop partnerships that deliver growth, brand exposure, and benefits for users is a plus
• Exposure to working with legal documents is a plus
Benefits:
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $77,000 - $103,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-BG1
#LI-remote Show more details...
Every employee... at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
We are seeking an experienced and strategic individual to join OpenTable’s Global Partnerships team as an Associate Manager. The Global Partnerships team at OpenTable is a small, impactful, fast-paced team responsible for identifying, evaluating, and implementing strategic partnerships aligned with the company’s growth plans. The ideal candidate will be hyper-focused on implementing and managing partnerships that add strategic value to OpenTable’s consumer business. This is a role fit for an individual comfortable with both building strategy and driving execution.
Depending on candidate proximity to our San Francisco office, this will either be a fully-remote or hybrid (2 day/week in-office role). If a candidate is located in the Bay Area, they will be expected to be hybrid, all other locations will be fully-remote at this time.
In this role, you will:
• Act as an account manager and day-to-day contact for one of OpenTable’s key strategic partners.
• Ensure strategic alignment between the Parties to support key identified performance objectives and track their progress
• Deliver operational support on key projects or priority issues identified by the Parties
• Progress key initiatives in a timely manner to ensure that the Parties are achieving established strategic and operational objectives
• Communicate goals and partner feedback to OpenTable executive team
• Work closely with partners to enhance the existing integration and increase adoption
• Become a trusted advocate for our partners internally and be the subject matter expert on our affiliate network
• Maintain an experienced level of understanding of all products and services that OpenTable offers
• Manage external partner relationships to meet partnership timelines and critical metrics
• Maintain a roster of partner information (proposal tracking, presentations, marketing information, partnership history, etc).
• Create partner-facing strategy presentations featuring partner performance, data-driven recommendations, and growth opportunities
• Evaluate proposals (internal and external) and provide recommendations based on business impact and return on investment
• Support partnerships team by updating reporting dashboards and collating quarterly business reports
• Deliver analyses and projects, including various types of market and industry analysis, competitive analysis, building cases, scenario planning, and pricing analysis
• Contribute to strategic projects and initiatives in support of company objectives and key results
• Gather, consolidate, analyze, and present operating and business data and insights to support business decisions
• Define and track key performance metrics as required
• Build positive relationships and collaborate with cross-functional team members across product, engineering, marketing, legal, and sales teams
• Continue to grow the distribution of OpenTable’s affiliate partners on both web and mobile properties with relevant partners
• Continue to grow product partnerships with relevant partners
Please apply if:
• BA/BS degree or higher
• 4+ years of professional experience
• 2+ years of relevant experience such as strategy consulting or investment banking
Or:
• 3+ years of relevant experience such as business analytics or strategic partnerships
• Proficient in Google Suite (Slides, Sheets, Docs) and MS Office (Excel)
• Outstanding communication and presentation skills
• Ability to thrive in ambiguity and be highly productive in a fast-paced environment
• Strong attention to detail, self-motivation, and a sense of urgency around delivering on goals
• Exposure to or experience in consumer technology is a plus
• Exposure to a range of data and analytical concepts and methodologies, including: forecasting, financial modeling, pricing analysis, market sizing, industry analysis, competitive analysis
• Exposure working with product and marketing teams to develop partnerships that deliver growth, brand exposure, and benefits for users is a plus
• Exposure to working with legal documents is a plus
Benefits:
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $77,000 - $103,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-BG1
#LI-remote Show more details...
via Greenhouse
posted_at: 7 days agoschedule_type: Full-time
Remote, USA or Canada*
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize... revenue.
Every employee at OpenTable has a tangible
Remote, USA or Canada*
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize... revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
The Engineering Team:
At OpenTable, we take pleasure in Software Development. We believe that velocity comes from a dedication to clean code and engineering principles. We deliver innovative products through rapid, continuous development and closely partner with Product, Design, and Marketing from inception to go-live. The products we build help restaurants (from small mom & pops to large enterprise groups) run their businesses and be successful (real people, real businesses…you making a real difference).
The Diner Engagement team is looking for a (mid-level) Software Engineer II who supports software design and can build, and deliver consumer-facing features by collaborating with delivery managers, iOS & android developers, and partner teams. If you embrace engineering best practices and can deliver exceptional quality in a dynamic, agile environment, we'd like to hear from you! Bonus points if you love restaurants too.
In this role, you will:
• Work directly with product managers, designers, and other developers to build and ship features
• Adapt and iterate quickly based on user feedback and product metrics
• Work on software architecture, code review, bug resolution, build and monitoring devops
• Help shape our technology stack which is always evolving and improving
• Build our in-house component library with your teammates
• Share our passion for quality in everything we do: products, visual designs and UX, software design, code, builds, shipping, and satisfying customers
Please apply if you have:
• 3+ years of proven experience in the design and development of software
• 3+ years of proven ability with web technologies (HTML, CSS, JavaScript)
• Track record of building products with technologies we use including React, Redux, TypeScript, Node.js, GraphQL
• Strong testing skills including React-Testing-library, Jest, Cypress
• Experience with Webpack, ESbuild, ESLint, Prettier, Docker
• Knowledge of Web Performance and Accessibility
• Proficient in version control systems such as Git
• Excellent attention to detail
• Cross-functional communication and collaboration
• Strong understanding of software development workflows, processes, and best practices
A few of the benefits you get at OpenTable—
• Work from (almost) anywhere; wherever you do your best work
• Focus on mental health and well-being
• Company paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this remote United States based role is $119,000-175,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-Remote
“Remote work allowed” Show more details...
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize... revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
The Engineering Team:
At OpenTable, we take pleasure in Software Development. We believe that velocity comes from a dedication to clean code and engineering principles. We deliver innovative products through rapid, continuous development and closely partner with Product, Design, and Marketing from inception to go-live. The products we build help restaurants (from small mom & pops to large enterprise groups) run their businesses and be successful (real people, real businesses…you making a real difference).
The Diner Engagement team is looking for a (mid-level) Software Engineer II who supports software design and can build, and deliver consumer-facing features by collaborating with delivery managers, iOS & android developers, and partner teams. If you embrace engineering best practices and can deliver exceptional quality in a dynamic, agile environment, we'd like to hear from you! Bonus points if you love restaurants too.
In this role, you will:
• Work directly with product managers, designers, and other developers to build and ship features
• Adapt and iterate quickly based on user feedback and product metrics
• Work on software architecture, code review, bug resolution, build and monitoring devops
• Help shape our technology stack which is always evolving and improving
• Build our in-house component library with your teammates
• Share our passion for quality in everything we do: products, visual designs and UX, software design, code, builds, shipping, and satisfying customers
Please apply if you have:
• 3+ years of proven experience in the design and development of software
• 3+ years of proven ability with web technologies (HTML, CSS, JavaScript)
• Track record of building products with technologies we use including React, Redux, TypeScript, Node.js, GraphQL
• Strong testing skills including React-Testing-library, Jest, Cypress
• Experience with Webpack, ESbuild, ESLint, Prettier, Docker
• Knowledge of Web Performance and Accessibility
• Proficient in version control systems such as Git
• Excellent attention to detail
• Cross-functional communication and collaboration
• Strong understanding of software development workflows, processes, and best practices
A few of the benefits you get at OpenTable—
• Work from (almost) anywhere; wherever you do your best work
• Focus on mental health and well-being
• Company paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this remote United States based role is $119,000-175,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-Remote
“Remote work allowed” Show more details...
via Media Bistro
posted_at: 4 days agoschedule_type: Full-time
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and increase revenue.Every employee at OpenTable has a tangible impact on what we do and
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and increase revenue.Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.We are seeking a highly organized and passionate integrated marketer to help manage cross-channel brand initiatives and help shape how OpenTable shows up... in the world. This is an operational and strategic role within the Consumer Marketing team. The ideal candidate has a passion for the food and restaurant world as well as follows the evolution of digital marketing (Social, Display, Video, etc) and is interested in developing brand storytelling on numerous platforms.In this role, you will:Work closely with Marketing Manager on end-to-end project management of marketing campaigns from delivery plan, resource planning, project coordination, briefing, liaison and alignment on critical metrics with collaborators, results tracking and optimisation of processes.Partner with sales and marketing leads to manage restaurant specific campaigns and promotionsPartner with channel marketing team to formulate channel strategy for always-on campaignsPut in place feedback loops and ensure creative is delivering against company goals, and optimizing for short and long term impactsManage ongoing relationships with influencer partners including sourcing, contracting and content developmentMonitor market trends to find opportunities and report on marketing activitiesPlease apply if:4 years experience in a brand marketing, project management, or account management role for a leading agency or consumer brandExtremely strong project management skillsExperience working cross-functionally with many partners throughout the organizationCoordination and execution of brand marketing creative and clear understanding of creative development processExperience implementing campaigns across various channels (email, digital, social, PR, CRM)Vendor management experienceDiplomatic, effective communicatorSelf-motivated, organized, and enthusiastic with high attention to detailVery strong organizational skills and an ability to manage multiple projects, comfortability moving throughout projectsExperience with Project Management tools such as Monday.com or AirTableProficient in Google SuiteBenefits:Generous paid vacationDay off on your birthdayCompany matched retirement plansHealth, dental and vision insurance plansFlexible Spending AccountsHeadspace SubscriptionDrinks, coffee, snacks, gamesFlexible hoursUniversal Paid Parental leaveThere are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $77,000-90,000.In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.Diversity and InclusionWe aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#LI-BG1
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via Greenhouse
schedule_type: Full-time
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee... at OpenTable has a tangible impact on what we do
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee... at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
The position:
We are seeking an Account Executive who will be responsible for bringing new restaurants onto our dining network through a consultative sales approach.. This position will report to the District Manager.
OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best-in-brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and enjoy working with industry-leading technology.
This position is responsible for Westchester County, New York, and requires that this Account Executive live within easy access of the listed territory and have reliable transportation for travel within the territory.
In this role, you will:
• Identify and approach prospective restaurant customers with whom to conduct customized product demos, with the aim of selling OpenTable products
• Consistently achieve monthly and quarterly acquisition targets.
• Champion and build upon existing high-level relationships to serve as a trusted adviser to our market’s client base.
• Use Salesforce to develop and complete strategic plans, build reliable forecasts and process contracts.
• Understand and adapt to ongoing product and technology development to generate business plans to define selling strategies and tactics. Listen to the needs of the market and share with the Product and Marketing teams.
• Be visible in and amongst the hospitality industry through networking, events and consistent engagement.
• Travel locally within listed territory, and expect 10% travel outside of local territory
Please apply if:
• You are motivated by being in control of your earning potential, achieved through the commissionable structure of the role
• You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is strongly preferred but not essential..
• Restaurant management and/or sales experience are highly preferred. Understanding of economic and industry drivers and their implications on the restaurant business, including identifying new business opportunities.
• You have well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways
• You have outstanding negotiating skills that help drive business value during sales engagements.
• You are highly analytical, with the ability to assess business opportunities and read prospective buyers.
• You have experience in capturing data to persuade others to develop compelling strategies and decision-making that deliver results.
• You are skilled at communicating new points of view to customers that reframe and challenge the way they view their business.
• You are proficient in the use of Google Suite and Salesforce CRM.
• You are an empathetic, team-orientated sales person who loves to collaborate and grow through learning and feedback as much as you love to close a deal.
• You are ambitious, tenacious and self-motivated; always taking the lead, placing importance on outbound activities and being professionally persistent.
Benefits
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave
Note for Connecticut Residents: To receive estimated salary range information for this role pursuant to Connecticut's "An Act Concerning the Disclosure of Salary Range for a Vacant Position", email CTCareers@kayak.com. You must include the name of the position in your request.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. This is a commission based position, and total compensation consists of both base salary and sales commission. The base salary range for this United States located role is $55,000-$65,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: commission-based compensation; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity and Inclusion
We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation Show more details...
Every employee... at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
The position:
We are seeking an Account Executive who will be responsible for bringing new restaurants onto our dining network through a consultative sales approach.. This position will report to the District Manager.
OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best-in-brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and enjoy working with industry-leading technology.
This position is responsible for Westchester County, New York, and requires that this Account Executive live within easy access of the listed territory and have reliable transportation for travel within the territory.
In this role, you will:
• Identify and approach prospective restaurant customers with whom to conduct customized product demos, with the aim of selling OpenTable products
• Consistently achieve monthly and quarterly acquisition targets.
• Champion and build upon existing high-level relationships to serve as a trusted adviser to our market’s client base.
• Use Salesforce to develop and complete strategic plans, build reliable forecasts and process contracts.
• Understand and adapt to ongoing product and technology development to generate business plans to define selling strategies and tactics. Listen to the needs of the market and share with the Product and Marketing teams.
• Be visible in and amongst the hospitality industry through networking, events and consistent engagement.
• Travel locally within listed territory, and expect 10% travel outside of local territory
Please apply if:
• You are motivated by being in control of your earning potential, achieved through the commissionable structure of the role
• You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is strongly preferred but not essential..
• Restaurant management and/or sales experience are highly preferred. Understanding of economic and industry drivers and their implications on the restaurant business, including identifying new business opportunities.
• You have well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways
• You have outstanding negotiating skills that help drive business value during sales engagements.
• You are highly analytical, with the ability to assess business opportunities and read prospective buyers.
• You have experience in capturing data to persuade others to develop compelling strategies and decision-making that deliver results.
• You are skilled at communicating new points of view to customers that reframe and challenge the way they view their business.
• You are proficient in the use of Google Suite and Salesforce CRM.
• You are an empathetic, team-orientated sales person who loves to collaborate and grow through learning and feedback as much as you love to close a deal.
• You are ambitious, tenacious and self-motivated; always taking the lead, placing importance on outbound activities and being professionally persistent.
Benefits
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave
Note for Connecticut Residents: To receive estimated salary range information for this role pursuant to Connecticut's "An Act Concerning the Disclosure of Salary Range for a Vacant Position", email CTCareers@kayak.com. You must include the name of the position in your request.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. This is a commission based position, and total compensation consists of both base salary and sales commission. The base salary range for this United States located role is $55,000-$65,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: commission-based compensation; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity and Inclusion
We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation Show more details...
via Greenhouse
schedule_type: Full-time
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee... at OpenTable has a tangible impact on what we do
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee... at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
In this role, you will:
The Account Executive brings new restaurants onto the OpenTable dining network through a consultative sales approach within a revenue pod. Acting as a business leader and sales authority, they will handle and own their book of business/territory, run business meetings with restaurant owners and operators, and close deals based on varying needs.
Key Responsibilities and Duties:
• Target, identify and sell OpenTable products to restaurants within an assigned territory
• Cultivate and build upon existing relationships with restaurants to serve as a trusted advisor to your market’s client base
• Drive revenue by connecting with restaurateurs and creating opportunities that will make all parties more successful
• Present customized in-person and online demos of OpenTable products
• Challenge customers to think differently about their business
• Develop and implement a strategic plan for the territory and build reliable forecasts
• Strategically overcome objections
• Consistently achieve monthly and quarterly acquisition and revenue targets
• Apply your customers’ experience to continually evolve the sales process and our product
• Provide and present customer feedback to the Product and Marketing teams
• Use Salesforce to stay organized, forecast sales activity, and process contracts
• Understand and adapt to ongoing product and technology developments
Required
This role is for the Brooklyn territory, and requires that you live within easy access of Brooklyn, with travel up to 50% in the local area
Please apply if you:
• Have 2 plus years' experience in the sales and restaurant industry
• Are skilled at communicating new points of view to customers that reframe the way they view their business
• Have the ability to follow economic and industry drivers and understand their implications on the restaurant business, including identifying new business opportunities
• Are knowledgeable about restaurants and can demonstrate this to talk about customer issues from multiple dimensions
• Have excellent oral and written communication and presentation skills
• Have experience using data to showcase business value during sales engagements
• Restaurant management and/or sales experience is highly preferred
• Possess strong PC skills and overall technically savvy
• Have the capacity to learn new concepts quickly and independently
• Are proficient in Word, PowerPoint, and Excel and have experience with Thoughtspot and DAG tools
Benefits
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave
Note for Connecticut Residents: To receive estimated salary range information for this role pursuant to Connecticut's "An Act Concerning the Disclosure of Salary Range for a Vacant Position", email CTCareers@kayak.com. You must include the name of the position in your request.
The range for this United States located role is $130-200k, with commission making up the bulk of the salary.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: commission-based compensation; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity and Inclusion
We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation Show more details...
Every employee... at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
In this role, you will:
The Account Executive brings new restaurants onto the OpenTable dining network through a consultative sales approach within a revenue pod. Acting as a business leader and sales authority, they will handle and own their book of business/territory, run business meetings with restaurant owners and operators, and close deals based on varying needs.
Key Responsibilities and Duties:
• Target, identify and sell OpenTable products to restaurants within an assigned territory
• Cultivate and build upon existing relationships with restaurants to serve as a trusted advisor to your market’s client base
• Drive revenue by connecting with restaurateurs and creating opportunities that will make all parties more successful
• Present customized in-person and online demos of OpenTable products
• Challenge customers to think differently about their business
• Develop and implement a strategic plan for the territory and build reliable forecasts
• Strategically overcome objections
• Consistently achieve monthly and quarterly acquisition and revenue targets
• Apply your customers’ experience to continually evolve the sales process and our product
• Provide and present customer feedback to the Product and Marketing teams
• Use Salesforce to stay organized, forecast sales activity, and process contracts
• Understand and adapt to ongoing product and technology developments
Required
This role is for the Brooklyn territory, and requires that you live within easy access of Brooklyn, with travel up to 50% in the local area
Please apply if you:
• Have 2 plus years' experience in the sales and restaurant industry
• Are skilled at communicating new points of view to customers that reframe the way they view their business
• Have the ability to follow economic and industry drivers and understand their implications on the restaurant business, including identifying new business opportunities
• Are knowledgeable about restaurants and can demonstrate this to talk about customer issues from multiple dimensions
• Have excellent oral and written communication and presentation skills
• Have experience using data to showcase business value during sales engagements
• Restaurant management and/or sales experience is highly preferred
• Possess strong PC skills and overall technically savvy
• Have the capacity to learn new concepts quickly and independently
• Are proficient in Word, PowerPoint, and Excel and have experience with Thoughtspot and DAG tools
Benefits
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave
Note for Connecticut Residents: To receive estimated salary range information for this role pursuant to Connecticut's "An Act Concerning the Disclosure of Salary Range for a Vacant Position", email CTCareers@kayak.com. You must include the name of the position in your request.
The range for this United States located role is $130-200k, with commission making up the bulk of the salary.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: commission-based compensation; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity and Inclusion
We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation Show more details...
via Glassdoor
posted_at: 16 days agoschedule_type: Full-timework_from_home: 1
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee... at OpenTable has a tangible impact on what we do
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee... at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
OpenTable is the industry leader in empowering great dining experiences, and the Fraud Team is a key partner in making sure our product offerings are safe and trusted by our users! Our ability to effectively handle risk, while enabling streamlined experiences, is an imperative element of the company. We are passionate about crafting methodologies and processes to mitigate losses and add new value to the business. If you share this passion, get passionate about making a trusted platform, and can deliver an exceptional service in a fast-paced environment, then this role may serve up exactly what you are looking for!
In this role, you will be responsible for leading and empowering the team responsible for preventing and investigating payment fraud on the OpenTable platform. You will own payment fraud operations to minimize financial loss and mitigate chargeback risk to the platform and our restaurants. In addition to leading the team and their daily tasks, the manager will be responsible for maintaining the current function, and working with collaborators to build intelligent and scalable solutions. We're looking for a highly organized and efficient professional who is capable of prioritizing multiple responsibilities. This highly visible role will report to the Sr. Fraud Manager, under OpenTable's Security Team, while collaborating closely with the Commerce line of business.
In this role, you will:
• Manage a team responsible for preventing payment related fraud, supporting customers with fraud-related issues, running chargeback risk, and being responsible for certain payment-related operations
• Lead, develop, and strengthen a team of analysts and specialists through hands on training and creation of reference and training materials
• Develop and optimize fraud-related processes and find opportunities to reduce financial loss
• Assist in defining, monitoring, and tracking of various KPIs and SLAs
• Willingness to deep dive into data and make data-driven decisions
• Respond to real-time fraud attacks against the platform using both internal and external tools
• Optimize our payment flows for the highest level of customer experience and payment acceptance to improve overall user experience, while appropriately handling risk
• Collaboration with partners including product managers, designers, and software engineers to design the tools vital to further automate and streamline our processes
• Support core payments methods and processors and also those established through partnership
• Interact with outside partners (e.g., fraud prevention providers, processors/acquires, card brands, issuers, payment partners) to address issues while also finding long term solutions
• Handle the efficacy of external vendors & services used for fraud prevention & chargeback operations
• Provide subject matter knowledge and interpretation of procedures to less expert staff
• Regularly provide updates to senior management and company leaders on the efficacy of the fraud & risk management program through ad-hoc analysis, reports, presentations, and special projects
• Remain current on emerging fraud trends, industry standard processes, and payment regulation
Please apply if you have:
• Bachelor's degree is required with a concentration in business, mathematics, finance, criminology, or related field
• Minimum of 5 years working in fraud prevention, risk management, or trust & safety with hands-on fraud investigation, fraud/payment operations or management experience for an ecommerce company
• Minimum of 2 years developing a team
• Strong understanding of ecommerce payments landscape and experience with fraud vendors and payments technology; experience with digital goods or a marketplace
• Sound understanding of fraud trends, global practices, credit card industry regulations, Data Protection, PII, PCI DSS
• Experience working with payment providers such as Stripe, Adyen, PayPal, Braintree; experience with point of sale systems is a plus
• Technical proficiency with GSuite, Salesforce, Jira, Kibana, MicroStrategy, Google Sheets and Microsoft Excel (including pivot tables, formulas, filtering/sorting)
• SQL or related experience
• Highly meticulous individual with exceptional analytical, problem-solving, and organizational skills
• Ability to analyze information and make data-driven decisions
• Ability to dedicatedly prioritize multiple projects and meet deadlines
• Hardworking self-starter who looks for opportunities to learn and grow; highly self-motivated
• Ability to collaborate well and confident enough to communicate to a broad audience
• Passion for training and developing employees
• Sophisticated written and verbal communication skills; English proficiency is a must
• Ability and desire to work in a fast-paced environment, including willingness to work nights/weekends during peak times/seasons
Benefits
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this remote United States based role is $96,000 - $115,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation Show more details...
Every employee... at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
OpenTable is the industry leader in empowering great dining experiences, and the Fraud Team is a key partner in making sure our product offerings are safe and trusted by our users! Our ability to effectively handle risk, while enabling streamlined experiences, is an imperative element of the company. We are passionate about crafting methodologies and processes to mitigate losses and add new value to the business. If you share this passion, get passionate about making a trusted platform, and can deliver an exceptional service in a fast-paced environment, then this role may serve up exactly what you are looking for!
In this role, you will be responsible for leading and empowering the team responsible for preventing and investigating payment fraud on the OpenTable platform. You will own payment fraud operations to minimize financial loss and mitigate chargeback risk to the platform and our restaurants. In addition to leading the team and their daily tasks, the manager will be responsible for maintaining the current function, and working with collaborators to build intelligent and scalable solutions. We're looking for a highly organized and efficient professional who is capable of prioritizing multiple responsibilities. This highly visible role will report to the Sr. Fraud Manager, under OpenTable's Security Team, while collaborating closely with the Commerce line of business.
In this role, you will:
• Manage a team responsible for preventing payment related fraud, supporting customers with fraud-related issues, running chargeback risk, and being responsible for certain payment-related operations
• Lead, develop, and strengthen a team of analysts and specialists through hands on training and creation of reference and training materials
• Develop and optimize fraud-related processes and find opportunities to reduce financial loss
• Assist in defining, monitoring, and tracking of various KPIs and SLAs
• Willingness to deep dive into data and make data-driven decisions
• Respond to real-time fraud attacks against the platform using both internal and external tools
• Optimize our payment flows for the highest level of customer experience and payment acceptance to improve overall user experience, while appropriately handling risk
• Collaboration with partners including product managers, designers, and software engineers to design the tools vital to further automate and streamline our processes
• Support core payments methods and processors and also those established through partnership
• Interact with outside partners (e.g., fraud prevention providers, processors/acquires, card brands, issuers, payment partners) to address issues while also finding long term solutions
• Handle the efficacy of external vendors & services used for fraud prevention & chargeback operations
• Provide subject matter knowledge and interpretation of procedures to less expert staff
• Regularly provide updates to senior management and company leaders on the efficacy of the fraud & risk management program through ad-hoc analysis, reports, presentations, and special projects
• Remain current on emerging fraud trends, industry standard processes, and payment regulation
Please apply if you have:
• Bachelor's degree is required with a concentration in business, mathematics, finance, criminology, or related field
• Minimum of 5 years working in fraud prevention, risk management, or trust & safety with hands-on fraud investigation, fraud/payment operations or management experience for an ecommerce company
• Minimum of 2 years developing a team
• Strong understanding of ecommerce payments landscape and experience with fraud vendors and payments technology; experience with digital goods or a marketplace
• Sound understanding of fraud trends, global practices, credit card industry regulations, Data Protection, PII, PCI DSS
• Experience working with payment providers such as Stripe, Adyen, PayPal, Braintree; experience with point of sale systems is a plus
• Technical proficiency with GSuite, Salesforce, Jira, Kibana, MicroStrategy, Google Sheets and Microsoft Excel (including pivot tables, formulas, filtering/sorting)
• SQL or related experience
• Highly meticulous individual with exceptional analytical, problem-solving, and organizational skills
• Ability to analyze information and make data-driven decisions
• Ability to dedicatedly prioritize multiple projects and meet deadlines
• Hardworking self-starter who looks for opportunities to learn and grow; highly self-motivated
• Ability to collaborate well and confident enough to communicate to a broad audience
• Passion for training and developing employees
• Sophisticated written and verbal communication skills; English proficiency is a must
• Ability and desire to work in a fast-paced environment, including willingness to work nights/weekends during peak times/seasons
Benefits
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this remote United States based role is $96,000 - $115,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation Show more details...
via Greenhouse
posted_at: 29 days agoschedule_type: Full-time
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee... at OpenTable has a tangible impact on what we do
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee... at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
As a Workforce Planning Analyst at OpenTable, you will work with Support Leadership to improve the customer experience provided by the organization. Your job duties will include:
In this role, you will:
• Developing staff schedules
• Collecting staff performance data and customer feedback data
• Reviewing and analyzing relevant data to identify problem areas
• Preparing workforce analysis reports for company leadership to inform their policies and decision-making processes
This role will also involve collaborating with key stakeholders to identify staffing needs, scheduling opportunities, and skilling requirements, with a focus on improving operational efficiency and enhancing the overall customer experience.
Your work will play a crucial role in determining the allocation of staff and resources, as well as shaping recruitment and professional development strategies to meet the evolving needs of the organization. By providing actionable insights drawn from historical metrics and performance analysis, you will contribute to the optimization of resources and the development of strategies to drive the business forward. Additionally, you will serve as a subject matter expert for contact center systems and tools, leveraging your expertise to support the achievement of KPIs across all channels and locations.
Please apply if:
• Bachelor's Degree in Data Analytics or related field preferred or equivalent education and experience
• 1+ years experience in a data analytics environment
• Knowledge and understanding of key call center performance metrics such as service level, AHT, adherence, etc
• Intermediate knowledge of workforce and contact center systems and processes
• Ability to make recommendations based upon analysis, data and input from peers and management
• Intermediate to advanced knowledge of Excel and G-Suite
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills
• Strong collaboration and relationship-building skills
• Strong attention to detail
A few of the benefits you get at OpenTable—
• Work from (almost) anywhere; wherever you do your best work
• Focus on mental health and well-being
• Company paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $55,000-$80,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-Remote
#LI-BR1
“Remote work allowed” Show more details...
Every employee... at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
As a Workforce Planning Analyst at OpenTable, you will work with Support Leadership to improve the customer experience provided by the organization. Your job duties will include:
In this role, you will:
• Developing staff schedules
• Collecting staff performance data and customer feedback data
• Reviewing and analyzing relevant data to identify problem areas
• Preparing workforce analysis reports for company leadership to inform their policies and decision-making processes
This role will also involve collaborating with key stakeholders to identify staffing needs, scheduling opportunities, and skilling requirements, with a focus on improving operational efficiency and enhancing the overall customer experience.
Your work will play a crucial role in determining the allocation of staff and resources, as well as shaping recruitment and professional development strategies to meet the evolving needs of the organization. By providing actionable insights drawn from historical metrics and performance analysis, you will contribute to the optimization of resources and the development of strategies to drive the business forward. Additionally, you will serve as a subject matter expert for contact center systems and tools, leveraging your expertise to support the achievement of KPIs across all channels and locations.
Please apply if:
• Bachelor's Degree in Data Analytics or related field preferred or equivalent education and experience
• 1+ years experience in a data analytics environment
• Knowledge and understanding of key call center performance metrics such as service level, AHT, adherence, etc
• Intermediate knowledge of workforce and contact center systems and processes
• Ability to make recommendations based upon analysis, data and input from peers and management
• Intermediate to advanced knowledge of Excel and G-Suite
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills
• Strong collaboration and relationship-building skills
• Strong attention to detail
A few of the benefits you get at OpenTable—
• Work from (almost) anywhere; wherever you do your best work
• Focus on mental health and well-being
• Company paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $55,000-$80,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-Remote
#LI-BR1
“Remote work allowed” Show more details...
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