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OpenTable Jobs
Most recent job postings at OpenTable
via Girlboss Jobs schedule_type: Full-time
KAYAK & OpenTable are looking for a highly organized, motivated and energetic attorney to join our team as Product & Privacy Counsel to help tackle a diverse and exciting suite of matters related to the exciting industries in which we work - travel and dining. The role may be fully remote or be based in any one of our KAYAK or OpenTable offices. This role is full-time; however, hours for this... role can be flexible for those wishing to work a more KAYAK & OpenTable are looking for a highly organized, motivated and energetic attorney to join our team as Product & Privacy Counsel to help tackle a diverse and exciting suite of matters related to the exciting industries in which we work - travel and dining.

The role may be fully remote or be based in any one of our KAYAK or OpenTable offices. This role is full-time; however, hours for this... role can be flexible for those wishing to work a more flexible weekly schedule. This exciting role as a member of the KAYAK and OpenTable legal team will involve advising the companies on a range of product and privacy legal initiatives and suggestions for its suite of products across the KAYAK and OpenTable brands. This will involve learning about and advising on the privacy aspects of new and modified features for products, identifying and investigating key privacy and regulatory issues, and coordinating with teams to provide practical, actionable advice that mitigates product risk under global laws.

Key Responsibilities:
• Partner with KAYAK and OpenTable product teams to understand and advise on the privacy aspects of new or existing product roadmaps and the operational impacts of such initiatives
• Provide day-to-day pragmatic advice and support to product, engineering and privacy teams as needed
• Review, negotiate and draft product-related agreements, including integration partnership agreements
• Draft public-facing product and privacy disclosures, disclaimers and terms of use
• Work alongside KAYAK and OpenTable privacy and product teams to advise on and implement privacy laws and global regulations, including but not limited to state and federal consumer and privacy laws (e.g., GDPR, CPRA, and FTC)
• Develop and maintain subject-matter expertise in privacy and regulatory areas that impact the KAYAK and OpenTable products globally; advise cross-functional teams on the impact of global regulations on our suite of products

Qualifications/Experience:
• J.D. from a nationally or internationally-recognized law school
• Minimum 4 years experience of legal experience with global privacy laws and regulations, with particular emphasis on consumer and marketplace products
• Prior experience working directly with partners throughout an organization including product, engineering, and privacy teams
• Exceptional facility with spotting issues, assessing and communicating risks, making common-sense decisions in the face of ambiguity, and finding flexible/creative solutions to achieve business goals
• Ability to balance multiple matters simultaneously and to respond quickly to shifting priorities under tight deadlines
• Excellent judgment, high integrity, and strong verbal and written communication skills,
• interpersonal skills, and a “can-do” attitude
• Adaptability and openness to taking on tasks in new or unfamiliar areas of the law
• Prior experience working at a technology company a plus (but not required)
• Language skills and/or multijurisdictional experience a plus (but not required)

Benefits
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation
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via Girlboss Jobs schedule_type: Full-time
Reporting to the Sales Operations Manager, this position is responsible for supporting a variety of sales and services related programs, initiatives, and analytics across North America, Europe, and Asia Pacific. Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The role will work cross-functionally with multiple departments... including sales, marketing, operations, finance, Reporting to the Sales Operations Manager, this position is responsible for supporting a variety of sales and services related programs, initiatives, and analytics across North America, Europe, and Asia Pacific. Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The role will work cross-functionally with multiple departments... including sales, marketing, operations, finance, product, and data analytics to support the rollout and continued optimization of internal business needs. This position will make recommendations on standard methodologies for internal Restaurant Sales and Service (RSS) systems and the related processes and training associated with them. The ideal candidate will be able to recognize and understand the relationship between clean data, clear & efficient processes, and reporting.

The Analyst level position is expected to have an excellent understanding of the OpenTable Sales and Services organization, or the ability to learn. S/he must be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have both excellent project management and data analysis skills. Experience with Salesforce, Tableau, SQL queries, and a finance or analytics background preferred.

Responsibilities
• Sophisticated analytics to support global Restaurant Sales and Services decisions
• Prepare & present data analysis for audiences ranging from field sales members to senior leadership
• Call out abnormalities and trends in data to identify business opportunities and best practices
• Make data-driven decisions: translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams
• Communicate upwards and to peers on project strategy, status, expectations, deadlines, and results
• Collect feedback and handle flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for process and system enhancement requests; drive process optimization and training
• Evaluate and outline new sales & services territories
• Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management
• Data management & process creation related to new products, features, and acquisitions
• Act on feedback from the team for process and system enhancement requests

Skills
• Must be able to speak the Salesforce.com language in order to make recommendations for processes and communicate effectively with our Business Optimization and Product teams
• Lightning experience and/or Classic to Lightning migration experience preferred
• Experience with external Salesforce add-ons involving forecasting and tracking is also a plus
• Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP. Equivalent Google Sheets experience preferred
• Proficient with MicroStrategy analytics, including SQL queries
• Professional experience in data analysis and ability to see beyond the numbers to drive sound decision-making
• Operational experience in measuring and improving efficiency, utilization, scale initiatives etc.
• Excellent communication and social skills; proven track record to successfully work and partner across multiple functions in an organization
• High energy and contagious enthusiasm. Willing to take on tough projects and be a peer leader in order to support growth
• Shown strong verbal and written communication skills; including detailing business processes, use cases, and business requirements
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
• Understanding of sales process within OpenTable, or equivalent sales process experience
• Self-motivated and able to perform well under pressure and against bold deadlines, with minimal oversight from management
• Excellent business liaison skills. Ability to digest system complexity and articulate to business users in concise and simple language
• 2+ years of experience in a sales, sales support, or marketing role
• 2+ years using data to make recommendations
• College degree required

OpenTable

OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), powers reservations for the hospitality industry. OpenTable’s software seats more than 1 billion people per year and helps more than 60,000 restaurants, bars, wineries and other venues attract guests, manage capacity, improve operations and maximize revenue.

Since its inception in 1998, OpenTable has seated more than 2 billion diners in over 80 countries. The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico, the UK and many more locations.

As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK's portfolio of meta-search brands including momondo, Cheapflights, Swoodoo, checkfelix and Mundi. Many employees are dedicated to one brand, but we all have the benefit of using each other’s strengths and insights. Together, we’re able to help people experience the world through dining and travel!

Diversity and Inclusion at OpenTable/ KAYAK

We seek to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more innovative ideas, products, services, and better business outcomes for our partners.

OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you
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via WayUp schedule_type: Full-time
SENIOR SOFTWARE ENGINEER- GROWTH JOB TYPE: Full-Time LOCATION: San Francisco DEPARTMENT: ENGINEERING At OPENTABLE, we take pleasure in Software Development. We believe that velocity comes from a commitment to clean code and solid engineering principles. We deliver innovative products through rapid, continuous development. Millions of diners and thousands of restaurants around the globe use our... products. If you are excited by constantly challenging SENIOR SOFTWARE ENGINEER- GROWTH JOB TYPE: Full-Time LOCATION: San Francisco DEPARTMENT: ENGINEERING

At OPENTABLE, we take pleasure in Software Development. We believe that velocity comes from a commitment to clean code and solid engineering principles. We deliver innovative products through rapid, continuous development. Millions of diners and thousands of restaurants around the globe use our... products. If you are excited by constantly challenging engineering processes and can deliver exceptional quality in a fast-paced, agile environment, we'd like to meet you. Bonus points if you love restaurants too!

JOB DESCRIPTION: The growth team is responsible for all location based landing experiences and profile pages for opentable.com, which are used by more than 100 million people a year. We uncover opportunities across the organization and regularly collaborate with other teams. Product, engineering and design work closely together using data to create well-architected features that are meaningful to the business.

RESPONSIBILITIES: Become part of a team that is setting and changing the development and deployment process for the company. Design sustainable systems to implement our wins at scale. Contribute to the larger community through open source projects, and participate in our internal and external tech talks. Make meaningful and measurable improvements for ourselves, our team and our company.

We help to set the standards for front end development, design reusable modules in nodejs, and are working on a sharable build pipeline. We champion code coverage, continuous deployment, and quality design. We set the bar for rapid execution of our hunches.

QUALIFICATIONS:
• Javascript - async programming, promises, closure, es6, isomorphic
• CSS - create layouts, cross browser compatibility, accessibility, responsive
• Nodejs - developed api’s, call api’s, database connections, performance optimizations
• A/B testing and rapid iteration
• Experience with code coverage tools & visual diff tools

NICE TO HAVE
• Past experience in building globalized and localized websites and apps
• Working knowledge of build and deploy tools such as grunt, gulp, docker
• Engineering for SEO/SEM
• Experience working on a product that requires performance and scale

ABOUT OPENTABLE

OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world's leading provider of online restaurant reservations, seating more than 25 million diners per month via online bookings across approximately 45,000 restaurants.

Since its inception in 1998, OpenTable has seated more than 1.5 billion diners in over 20 countries. The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico, the UK and may more locations.

#LI-DH1
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via Salary.com posted_at: 10 days agoschedule_type: Part-time
As the Kitchen Assistant, you will work with the Kitchen Manager and a group of committed volunteers to create healthy, pre-cooked meals for our Mobile Meals program. You will assist the Kitchen Manager in a variety of activities including menu planning, prepping, production, inventory control, scheduling and training volunteers in safe food handling. You will be a critical part of the kitchen... team and maintain the highest sanitation and cleaning As the Kitchen Assistant, you will work with the Kitchen Manager and a group of committed volunteers to create healthy, pre-cooked meals for our Mobile Meals program. You will assist the Kitchen Manager in a variety of activities including menu planning, prepping, production, inventory control, scheduling and training volunteers in safe food handling. You will be a critical part of the kitchen... team and maintain the highest sanitation and cleaning protocols for the kitchen. You will work alongside the Kitchen Manager to lead volunteer teams that prepare 1200 meals per week.

Schedule: Monday-Thursday, 12:00pm-5:00pm with some flexibility

Rate: $25/hour

Benefits include 8 hours of personal time per calendar year and accrued Paid Time Off

We are looking for candidates with the following:
• ServSafe Manager certification (required)
• Culinary experience with excellent knife skills (required)
• Experience with a tilt skillet and large volume recipes
• Understanding of food inventory, ordering and production standard practices
• Commitment to food safety, sanitation and workplace safety standard compliance
• Ability to lift 50 plus pounds
• Ability to be on your feet for up to 8 hours
• Ability to speak and communicate proficiently in English
• Willingness to be trained in Open Table’s unique volunteer powered kitchen operations
• Willingness to cook and clean – lead by example
• Interest in the creative use of donated foods and menu/recipe development as needed
• Strong leadership and communication skills a plus
• Once trained, ability to assume kitchen managers duties in case of illness or time off

At Open Table your cooking talents will be used to create a positive impact in the communities we serve.

Learn more about us at www.opentable.org!

Job Type: Part-time

Pay: $25.00 per hour

Benefits:
• Flexible schedule
• Paid time off

Schedule:
• Day shift
• Monday to Friday

Application Question(s):
• Have you worked in a commercial or industrial kitchen?
• Do you have volunteer experiance, managed volunteers, or have service work experience?

Experience:
• cooking: 2 years (Preferred)

Work Location: One location
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via Greenhouse schedule_type: Full-time
OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), powers reservations for the hospitality industry. OpenTable’s software seats more than 1 billion people per year and helps more than 60,000 restaurants, bars, wineries and other venues attract guests, manage capacity, improve operations and maximize revenue. As an employee of OpenTable, you will be part of a global network that includes... OpenTable and KAYAK's portfolio of metasearch brands OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), powers reservations for the hospitality industry. OpenTable’s software seats more than 1 billion people per year and helps more than 60,000 restaurants, bars, wineries and other venues attract guests, manage capacity, improve operations and maximize revenue.

As an employee of OpenTable, you will be part of a global network that includes... OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each other's strengths and insights. Together, we're able to help people experience the world through dining and travel.

The Role

Reporting to the Revenue Strategy and Operations Director, this position is responsible for supporting a variety of sales and services related programs and initiatives in North America. Candidates for this role must have experience in leading and managing a team, creating commission plans for a sales org, setting quotas, territory planning and manipulating large sets of data to discover trends and make recommendations on sales and services strategies. The role will work cross-functionally with multiple departments including executive leadership, sales, learning and development, analytics, and finance to support the design, implementation and continued optimization of multiple business needs.

The Manager level position is expected to have an excellent understanding of the OpenTable Sales and Services organization, ability to learn quickly, and manage a high performing team. You'll be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations. Experience with Salesforce and an operations, finance or analytics background preferred.

Responsibilities
• Lead and manage a team responsible for goaling, commission plans, territory management, and recognition programs and SPIFs that help enable sales strategy
• Collaborate with sales and services leads to align goal methodology to company goals
• Own sales and services goal forecasting
• Deliver sophisticated analytics to support global Sales and Services on headcount and territory management
• Evaluate and outline new sales and services territories
• Prepare and present data analysis for audiences ranging from field sales members to senior leadership
• Collect feedback and handle flow of inbound ad hoc requests from the Global Restaurant Sales and Services (RSS)
• Improve Salesforce.com (SFDC) processes and data

Skills
• Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
• Knowledge in Salesforce, Geopointe/Salesforce Maps, ThoughtSpot, SuperSet, Microstrategy a plus
• Understanding of SQL a plus
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
• High energy and contagious enthusiasm; willing to take on tough projects
• Strong verbal and written communication skills including detailing business processes, use cases, and business requirements
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
• Understanding of sales processes
• 5+ years of experience in analytics, operations, or strategy role

Benefits
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $88,259-$130,000.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation
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via WayUp schedule_type: Full-time
SENIOR IOS ENGINEER- GUEST CENTER MOBILE JOB TYPE: Full-Time LOCATION: San Francisco DEPARTMENT: Engineering... At OPENTABLE, we take pleasure in Software Development. We believe that velocity comes from a commitment to clean code and solid engineering principles. We deliver innovative products through rapid, continuous development. Millions of diners and thousands of restaurants around the globe use our products. If you are excited by constantly SENIOR IOS ENGINEER- GUEST CENTER MOBILE

JOB TYPE: Full-Time LOCATION: San Francisco DEPARTMENT: Engineering...

At OPENTABLE, we take pleasure in Software Development. We believe that velocity comes from a commitment to clean code and solid engineering principles. We deliver innovative products through rapid, continuous development. Millions of diners and thousands of restaurants around the globe use our products. If you are excited by constantly challenging engineering processes and can deliver exceptional quality in a fast-paced, agile environment, we'd like to meet you. Bonus points if you love restaurants too! JOB DESCRIPTION:

Meet Guest Center. https://restaurant.opentable.com/products/guestcenter Guest Center is the hero of OpenTable, the platform that restaurants use to manage their tables and guests. Our app is used by hosts, servers, and managers of restaurants, so our audience is a unique set of end users. You’ll get to have a meaningful impact on people who are required to use our software as part of their job in a high-pressure situation. We have a lot of interesting problems to tackle, from inventory management, high performance syncing, creating UIs that restaurant employees will learn and use very quickly, data mining and insights, and much more. From network stack problems to data algorithms, pixel-perfect UIs to elegant, data-rich views, you'll find plenty of fun things to work on.

Take it for a spin: https://itunes.apple.com/us/app/guest-center/id766049754?mt=8

RESPONSIBILITIES:
• Make major contributions to the product – new features, refactoring and bug fixes
• Work with designers and product managers on a day to day basis, defining the product
• Work with backend teams, defining APIs
• Chance to speak directly to restaurant end users to help gather requirements

REQUIREMENTS:
• Experience in iOS development. Proficient in Objective-C. Added bonus if you’re familiar with Swift
• You’re good at putting your head together with other teams to solve new problems
• A strong interest in the design process and in fully understanding how problems affect a user, before even beginning to think about the technical issues
• Experience with creating and using back-end APIs, and your broad knowledge of industry standards makes you much more likely to reuse a Big Tech Co.’s standard library than to reinvent the wheel
• When you’re heads-down in code, you can spot and fix half-pixel alignment issues and Core Data multithreading violations like nobody’s business

ABOUT OPENTABLE

OpenTable, part of Booking Holdings Inc., is the world's leading provider of online restaurant reservations, seating more than 24 million diners per month via online bookings across approximately 43,000 restaurants.

Since its inception in 1998, OpenTable has seated more than 1 billion diners around the world. The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico, and the UK
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via Salary.com posted_at: 11 days agoschedule_type: Full-timework_from_home: 1
OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), powers reservations for the hospitality industry. OpenTable’s software seats more than 1 billion people per year and helps more than 60,000 restaurants, bars, wineries and other venues attract guests, manage capacity, improve operations and maximize revenue. As an employee of OpenTable, you will be part of a global network that includes... OpenTable and KAYAK's portfolio of metasearch brands OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), powers reservations for the hospitality industry. OpenTable’s software seats more than 1 billion people per year and helps more than 60,000 restaurants, bars, wineries and other venues attract guests, manage capacity, improve operations and maximize revenue.

As an employee of OpenTable, you will be part of a global network that includes... OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each other's strengths and insights. Together, we're able to help people experience the world through dining and travel.

The Role

Reporting to the Director, Revenue Strategy and Operations, this position is will be focused on international marketing analytics. Candidates for this role must have experience in defining marketing strategies, building data flows, defining new metrics, owning marketing reporting and manipulating large sets of data to discover trends and make recommendations on marketing strategies. The role will work cross-functionally with multiple departments including executive leadership, marketing, engineering, and finance to support the design, implementation and continued optimization of multiple business needs.

The Manager level position is expected to have a strong understanding of the OpenTable Marketing and Sales and Services organization and ability to learn quickly. This position will have to be a strong communicator, have excellent project management skills, an analytical mindset and comfortable delivering results in ambiguity. Experience with marketing analytics, finance or any other analytics background preferred.

Responsibilities
• Collaborate with marketing and sales and services leads to align on marketing strategies
• Own marketing data flows and SEM/SEO reporting
• Support and evaluate marketing campaigns through advanced analytics
• Evaluate and outline new marketing initiatives and opportunities through data
• Prepare and present data analyses for audiences ranging from field sales members to senior leadership
• Collect feedback and handle flow of inbound ad hoc requests from the Marketing team
• Improve marketing data flow and metric definition

Skills
• 3-5 years of experience in analytics or marketing analytics, and at least 2 years of experience leading Analytics efforts within an organization.
• Experience with Google Platforms: Google Analytics, Google Ads, Google Search
• Experience with Snowflake or any other relational database
• Strong SQL skills Experience with design and development of ETL processes
• Experience with user-facing analytics platforms: Tableau, Superset, Microstrategy
• Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
• High energy and contagious enthusiasm; willing to take on tough projects
• Strong verbal and written communication skills including detailing business processes, use cases, and business requirements
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills

Benefits
• Generous paid vacation
• Day off on your birthday
• Company matched retirement plans
• Health, dental and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Drinks, coffee, snacks, games
• Flexible hours
• Universal Paid Parental leave

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation
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via Chicago, IL - Geebo posted_at: 2 days agoschedule_type: Full-timesalary: 20–28 an hour
Position Description Reporting to the Senior Director of Enterprise Accounts, the Enterprise Account Manager manages a portfolio of restaurant groups. S/he will focus on engagement of OpenTable through calls and meetings to ensure adoption of the platform after the sale and installation is completed. S/he is charged with maintaining a high client retention rate by maximizing customer satisfaction... and driving deep utilization of OpenTable services. Position Description Reporting to the Senior Director of Enterprise Accounts, the Enterprise Account Manager manages a portfolio of restaurant groups. S/he will focus on engagement of OpenTable through calls and meetings to ensure adoption of the platform after the sale and installation is completed. S/he is charged with maintaining a high client retention rate by maximizing customer satisfaction... and driving deep utilization of OpenTable services. S/he will proactively engage in face-to-face meetings with decision makers to consultatively deliver business reviews, provide training and education related to leveraging OpenTable software and online marketing exposure. The position will serve as trusted advisor and primary point of contact for escalation resolution for their respective portfolio. As an expert of their respective territory, s/he will gather feedback from restaurants to drive feature and functionality requirements for product upgrades and will assist management in devising account management plans and strategies specific to assigned territory. Candidate should expect up to 30% travel depending on the local market. OpenTable's Account Management team is dedicated to maximizing restaurants' revenue potential by utilizing best in brand front-of-house management and online reservation technology. We are looking for sales and account management professionals who are passionate about the restaurant industry and want to feel good about the products they sell and represent. This is high-adrenaline; client-facing sales role requires deep industry expertise, proven sales and account management ability with a particular penchant for closing deals and developing relationships with our current customers and a broad base of industry contacts. Essential Duties and Job Responsibilities Cultivate and build upon existing high-level relationships to serve as a trusted advisor to Restaurant groups of 20
locations Serve as a liaison between clients and appropriate company departments to resolve customer issues such as accounts receivable and product Manage and maintain high-retention with current clients. Strategically overcome objections and competition. Provide customized product and service presentations (both in person and on line) to prospects and existing customers to determine solution needs and drive revenue. Encourage customers to think differently about their business and in ways that will help both parties achieve success. Educate restaurant about trends in the industry and offer unique insight Provide Enterprise Groups partners with data and reports to better run their operations Consistently meet and exceed monthly and quarterly retention and other goals, as assigned. Provide solutions to current clients in an assigned geographic area to achieve/exceed assigned revenue and retention objectives. Provide follow-up with customers to ensure customer satisfaction with solutions. Maintain communication records & prepare productivity reports as required. Provide accurate documentation and feedback through wins/losses, forecasts/pipeline, references & company's account management systems (including Salesforce). Remain knowledgeable of, and adapt to, company's solutions to facilitate sales and restaurant relations efforts. Leverage skills and client' experience to continually evolve account management approach and processes. Listen to needs of the market and share this feedback with Product and Marketing teams. Assist Enterprise Account Executive and Inside Sales Rep on the team as needed. Anticipate 30-50% travel depending on the location. Required Qualifications 5
years account management experience or equivalent experience in a restaurant environment (management position or higher) Proven track record of consultative selling and/or account management Deep knowledge of restaurant operations, P&L, large group organizations College degree expected Self-motivated with proven ability to perform well under pressure and against aggressive goals and deadlines. Skilled at presenting new perspectives to customers that reframe and challenge the way they view their business. Exceptional ability to drive business value during client interactions. Keenly tracks economic and industry drivers and understands its implications on the restaurant business, including identifying new business opportunities. Ability to leverage industry knowledge to discuss restaurant issues with client from multiple dimensions. Excellent communication, listening, influencing and training skills. Comfortable presenting to C-Level Executives Competitive, tenacious and results driven. Proven ability to work across many departments to solve problems and achieve results. Demonstrated success building and maintaining business/customer relationships. Aptitude for gathering and using data to inform and persuade others to make business decisions. Ability to develop compelling strategies that deliver results. Excellent organization, documentation and time management skills. Attention to detail in administrative responsibilities. Capacity to grasp and learn complex concepts quickly and independently. Proven success working in an unstructured and entrepreneurial environment. Experience using Salesforce of equivalent CRM solution is a plus PC and various software applications (including proficiency in Word, Excel, PowerPoint and online meeting solutions). Excel Proficiency a Plus OpenTable software and/or Guest Bridge experience a plus Benefits OpenTable is excited to offer many benefits to its employees. Those listed below highlight what a high-performing Restaurant Relations Manager can expect! Monthly, quarterly, and annual bonus opportunities. Opportunity for career advancement. Access to top chefs and restaurateurs in your market. Flexibility to work from your home office when not in the field. Comprehensive training at an individual, regional, and corporate level. Insight into best practices throughout the restaurant industry. Exposure to talented, seasoned business leaders. Invitation to OpenTable's annual sales and restaurant relations conference. Participation in local restaurant events. Engage in a company culture that encourages work hard/play hard philosophy. Become part of an interesting and charismatic group of sales and account management professionals who love what they do. Laptop, iPad and cell phone allowance. Full-time, comprehensive benefits along with an annual base salary commensurate with experience.
Salary Range:
$80K -- $100K
Minimum Qualification
Account ManagementEstimated Salary: $20 to $28 per hour based on qualifications
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via WayUp schedule_type: Full-time
Job Type: Full-Time Location: San Francisco... Department: Engineering At OpenTable, we take pleasure in Software Development. We believe that velocity comes from a commitment to clean code and solid engineering principles. We deliver innovative products through rapid, continuous development. Millions of diners and thousands of restaurants around the globe use our products. If you are excited by constantly challenging engineering processes and Job Type: Full-Time

Location: San Francisco...

Department: Engineering

At OpenTable, we take pleasure in Software Development. We believe that velocity comes from a commitment to clean code and solid engineering principles. We deliver innovative products through rapid, continuous development. Millions of diners and thousands of restaurants around the globe use our products. If you are excited by constantly challenging engineering processes and can deliver exceptional quality in a fast-paced, agile environment, we'd like to meet you. Bonus points if you love restaurants too!

Job Description:

The products we build help restaurants small (mom and pop) and large run their businesses and be successful (real people, real businesses…you making a real difference). Our engineers partner with Product, Design and Marketing from inception to design, create, build and deliver new features (Agile, not waterfall Agile). We want you to be technical lead for features; which means being responsible for technical feature delivery, for software design and build as well collaborating with delivery manager and partner teams such as api teams

Responsibilities:
• Help shape our technology stack which is always evolving and improving
• Build our in-house component library with your teammates
• Share our passion for quality in everything we do: products, visual designs and UX, software design, code, builds, shipping and satisfying customers

This is a great opportunity to take your skills and career to the next level. Opentable coaches you on your career, sets goals and helps you reach them. We support you, giving you time to learn, take courses, attend conferences, participate in Opentable book clubs and learning groups as well as our yearly hackathon. Opentable engineering is not too small you’re swamped and not so large you’re lost. You can have a real impact.

Requirements:
• 5+ years experience in software design and development
• 5+ years experience with web technologies (HTML, CSS, JavaScript)
• Familiarity with technologies we use including: sass, Reactjs, Redux, RxJS, Typescript, nodejs
• Familiarity with npm best of breed packages, jest and snapshot testing, mocha, spies, nock, cypress.io (tests are important to us)
• Experience with webpack, linters, docker containers, continuous integration
• Excellent problem solving skills and attention to detail

We’ll start with a technical phone screen (code share). If you have the chops then we’ll invite you to come in for onsite interviews.

About OpenTable

OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world's leading provider of online restaurant reservations, seating more than 24 million diners per month via online bookings across approximately 40,000+ restaurants.

Since its inception in 1998, OpenTable has seated more than 1 billion diners around the world. The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, the United Kingdom, Australia, Japan, Germany, and Mexico.

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via Greenhouse posted_at: 20 days agoschedule_type: Full-time
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue. Every employee... at OpenTable has a tangible impact on what we do With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee... at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

Learn more about how we work

The opportunity

As a Senior Product Designer on Hospitality, you’ll get to:
• Lead initiatives that give restaurateurs new and meaningful ways to interact with guests
• Define how our restaurant customers view, use and manage guest data on OpenTable
• Identify new product opportunities, and use systems thinking to scale Hospitality solutions across our platform
• Become an expert in restaurant operator workflows by facilitating research with restaurant owners and staff.
• Work closely with a hard-working and collaborative team of product designers, product managers, and engineers to deliver experiences that help restaurants provide the best hospitality for their guests.

How we design for restaurants

Your skills and experience

You enjoy solving complex design challenges and are a systems thinker. You have experience designing web and iOS experiences and have an exceptional portfolio that showcases a breadth of product design work. You also have:
• At least 5 years of product design experience
• Experience leading and facilitating workshops with cross functional partners
• Experience designing for enterprise, or have solved for very complex experiences
• Experience contributing to a design system
• Has designed for web and iOS platforms
• Strong written and verbal communication skills
• Great visual design skills
• Led user interviews and testing of designs
• The ability to negotiate, prioritize, and break down design work into measurable outcomes
• Expertise in Figma and other prototyping tools
• Experience working closely with engineers in an agile environment

If you think you are qualified for this role but don’t tick every box, please apply for the role. The perfect candidate doesn’t exist.

When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio.

Benefits:
• Paid Time Off - 20 days a year
• Birthday/celebration PTO - 1 day
• Annual company weeks off
• Flexible sick time off
• Paid volunteer time
• Maternity leave - 18 weeks
• Paternity leave - 10 weeks
• Dental & Vision Insurance
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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