Opentext.com is a global leader in the enterprise information management (EIM) software industry. The company's mission is to help businesses manage their digital information and improve their overall operational efficiency. The website provides information and resources on a wide range of EIM solutions, including content management, business process management, analytics, and more. Opentext.com also offers a platform for customer support and community engagement, as well as a blog featuring insights and perspectives from industry experts. With a comprehensive suite of software solutions and a commitment to innovation, Opentext.com is a trusted partner for organizations looking to maximize the value of their data.
We are acquiring Micro Focus from a position of strength.seekingalpha.comFirst, OpenText is executing very well as demonstrated by record cloud revenue, record cloud bookings, record annual recurring revenues and solid renewal rates.
Hear a real customer scenario in the session. Be sure to put OpenText World Global 2022 in your calendars. It will be an action-packed in-person event in Las Vegas from October 4-6. Register today.blogs.opentext.comOpenText Professional Services offers the largest pool of OpenText EIM product and solution certified experts in the world.
Liaison will be integrated into OpenText Business Network, a suite of solutions that facilitate efficient, secure, and compliant information flows between people, systems, and things.thecannatareport.comOpenText Business Network is the global leader in enabling digital business, processing trillions in commerce every year and connecting over 1 million businesses globally.
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EncryptedSite is Encrypted
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CountryHosted in Canada
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Latitude\Longitude43.6319 / -79.3716 Google Map
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Traffic rank#8,915 Site Rank
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Site age30 yrs old
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Site Owner informationWhois info
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Stock priceOTEX,OTEX,OTEX,(NASDAQ),28.97 USD,28.97 USD,28.97 USD
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Traded asTSX,:,OTEX,Nasdaq,:,OTEX,S&P/TSX 60,component
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Founded1991 (as OpenText Corporation)
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FoundersTim Bray,Gaston Gonnet,Frank Tompa
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HeadquartersWaterloo, Ontario,, Canada
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Key peopleMark Barrenechea,(CEO & CTO)
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Number of employeesc. 14,800 (2022)
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SubsidiariesCarbonite, Inc.,Webroot
#8,915
30 yrs
Canada
• Responding to and solving customer technical requests, show an understanding of the customer's managed hosted environment and applications within the OpenText Cloud, enabling resolution of complex technical issues.
• Operating, managing, and administering production... applications such as Content Suite while following documented policies and procedures.
• Responding to and troubleshooting alerts from monitoring of applications, servers and devices sufficient to meet service level agreements.
• Collaborating on cross-functional and cross-product technical issues with a variety of resources including Product support, IT, Network Operations and Professional Services.
• Working under general guidance with results reviewed periodically, seeking approval from others on matters outside of job or role as needed.
What it takes:
• A minimum of 3-5 years previous experience working within a technical support or consulting environment working with enterprise-level multi-tiered applications and supporting technologies.
• Experience with OpenText Web Content Management and/or OpenText Web Experience Management an asset
• Experience with Java trouble shooting techniques
• Experience delivering service within an ITIL based service delivery model.
• LINUX, Windows, and Application administration skills in a TCP/IP networked environment.
• Experience working with relational DBMS (MS SQL Server, PostgreSQL/Postgres, Oracle, mySQL).
• Programming/scripting is helpful, (e.g. SQL, .sh/.bat, Java, JavaScript).
• Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, , etc.).
• Familiarity with Docker, Kubernetes, and Helm an asset
• Strong desire to provide exceptional customer support efficiently with a high focus on first call resolution.
• Proven experience working in a fluid environment that is ever growing and changing
• Positive attitude, patience, dedication and commitment
While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com .
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees.
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OpenText is seeking a Software Engineer for our Americas Integration Team in our Cloud Services Solutions Delivery Organization. The Software Engineer is responsible for design, development, configuration, and production deployment of the solution for Opentext Managed Services customers. Under direction of a Sr Software Engineer, the Software Engineer will carry out client... implementations in the hosted Managed Services environment. Knowledge of EDI standards and familiarity with open communications standards such as ftp, AS2, SFTP will be required as part of the implementation activities.
You Are Great At
• Identify and design Managed Services solution to ensure it meets user requirements and specifications
• Configure Enterprise relationships and Application Integrator trading partnerships
• Work with Sr Software Engineer to document, configure and test maps and trading partner requirements
• Interact with mapping development teams to create and execute Customer Acceptance Test Plans
• Deploy mappings on Pre-Production and Production Environments
• Create and review design documents for Solutions Management/Production Support handoffs
• Stabilize Managed Service Solution for turnover to Production Support
What It Takes
• BS in Computer Science or other technical discipline (Required)
• 6 -12 months in systems analysis, design, integration and development experience (Desired)
• 6-12 months of programming and scripting (perl and shell) experience (helpful, not required)
• 6-12 months of EDI experience (helpful, not required)
• Knowledge of communications standards such as SFTP and AS2 (Desired)
• Excellent written and oral communications skills
• Customer facing experience gaining Client Requirements (Desired)
While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com .
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The Technical Program Manager is responsible for the delivery of strategic initiatives identified for viewing and transformation products, specifically focused on our cloud solutions. The role will manage the overall timeline for the project, manage issues and risks, and communicate project status to project sponsors and upper management. The Technical Program Manager has strong... leadership, excellent communication, and “hands-on” program/project management skills, as well as proficiency in motivating and leading others through vision, strategic positioning, and leadership characteristics.
The ideal candidate is a senior software developer interested a hybrid role of managing the projects and the team on the way to a software manager role.
They are an individual contributor with a strong technical development and product management background that collaborates with other corporate leaders including Product, Sales, and Marketing to ensure high performance and to promote the alignment of initiatives toward the achievement of strategic results. The candidate has experience and understanding of Cloud platforms, CI/CD pipelines, Viewing and Transformation products, implementation of security compliance controls for technical, management, and operational requirements.
The Technical Program Manager is a subject matter expert and provides a single point of contact that will drive from the original concept through the final implementation of appropriate enterprise programs, policies, and procedures to be compliant with key initiatives. The role will be working with the teams developing the Viewing and Transformation cloud products and is, therefore, a highly visible role with significant scope.
Essential Duties and Responsibilities:
•Leads Scrum processes and activities, for example: triages, scrubbing, sprint planning and standups, reporting, etc.
•Accountable for the successful launch and delivery of new, key, Viewing and Transformation features and functions for the OpenText Cloud. Helps team achieve program/project goals while partnering with multiple Product Managers on overall business objectives
•Helps create, populate, automate, & manage metrics dashboards, identifying and following data-driven business and operational improvement opportunities
•Develop detailed work plans, schedules, project estimates, resource plans, dependency tracking and status reports to stakeholders and senior leadership
•Provides insightful analyses on the efficiency, quality, and economics of Viewing and Transformation projects based on data, identifying data gaps, requirements validations and working with stakeholders to fill those gaps
•Interfaces with peers in other teams, leaders, including Engineering, Cloud Operations, Product Management, Professional Services, and Customer Support
•Recommends/takes action to direct the analysis of and solution to problems
•Provides visibility to team impediments/risks and helps eliminate them
Experience Required
•10+ years of IT or Software industry experience for a global, high-tech environment, with at least 5 years in a software development or product management position
•Proven track record of successful development or management of complex, cross-functional, large implementations
•Experience and familiarity with cloud data security (FISMA/FedRAMP compliance) and working with public cloud solutions (AWS, Google, and Azure)
Required Knowledge/Skills
•Senior Programing Skills – C/C++, Java, etc.
•Deep knowledge of multiple systems, e.g., Linux administration and Systems support
•Multiple program and project management methodologies (Agile. Hybrid, waterfall), BI and collaboration tools (Atlassian, etc.)
•Excellent communication and people skills
•Strong attention to detail and understanding of intricate cross-dependencies
•Effective facilitation skills for participatory decision making
•Strong interpersonal and collaborative problem-solving skills
•Strong business acumen and proficiency in priorities-based planning, schedule management and resource management.
•Flexible and adaptable to time-sensitive situations and work in a high-pressure environment
•Experience interviewing subject matter experts to develop, edit, revise documentation; standard operating procedures, system security plans, policies and procedures.
•Ability to work across multiple silos and lead cross-functional teams to successful outcomes; ability to address complex situations into actionable plans
•Willingness to learn new technologies as needed, with high self-motivation and critical thinking
•Strong ability to interpret data quickly and communicate to executive/business sponsors
•Expert level experience with JIRA, Confluence and PM Tools
•Accustomed to working in a global environment involving multiple development sites in various time zones.
While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com .
Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees.
While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com .
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