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Most recent job postings at Orange S.A.
via PublicCEO
posted_at: 3 days agoschedule_type: Full-time
The Opportunity
The City of Orange offers a career capstone opportunity for California municipal legal leaders in its City Attorney position. With both a highly functional Council and staff, the next City Attorney will have the opportunity to lead the provision of first-class municipal legal services in a friendly, productive, and collegial environment...
The City Attorney’s Office
The City Attorney’s Office for the City of Orange provides
The Opportunity
The City of Orange offers a career capstone opportunity for California municipal legal leaders in its City Attorney position. With both a highly functional Council and staff, the next City Attorney will have the opportunity to lead the provision of first-class municipal legal services in a friendly, productive, and collegial environment...
The City Attorney’s Office
The City Attorney’s Office for the City of Orange provides its services through a staff of eight, including three Senior Assistant City Attorneys, a Risk Manager, a Risk Management Analyst, a Senior Legal Assistant and a Legal Assistant. The stated mission for the department is to be an effective and impartial legal representative for the City of Orange, as governed by its Council and managed by its staff, as well as to uphold the Federal and State constitutions and all laws consistent with those constitutions.
A few of the department’s current goals include effectively representing the interests of the City in direct handling of litigation and administrative proceedings, providing high quality and timely legal services to the City Council, Planning Commission, other advisory bodies, and all City departments, and maintaining effective cost control for all City legal services including effective management of outside legal counsel services and costs.
The Position
Under policy direction from the City Council, the City Attorney provides a wide range of professional legal services, assistance and advice to the City Council, all City departments, the City Manager, and various boards, committees, and commissions. Additionally, the City Attorney plans, organizes, manages, and provides administrative direction and oversight for all functions and activities of the City Attorney’s Office, including the City’s Risk Management Division. The City Attorney also coordinates assigned activities with other City departments, officials, outside agencies, outside counsel, and the public. The City Attorney is responsible for fostering cooperative working relationships with City departments, intergovernmental and regulatory agencies, and various public and private groups.
The ideal candidate must be a solid municipal law leader with a style rich in collaboration and partnership, have a high degree of accessibility and responsiveness, and can assess risk across multiple potential courses of action and help others arrive at decisions that are sound and in the best interest of the City.
Qualifications
• Education: Possession of a Juris Doctorate degree from an accredited school of law.
• Experience: A minimum of seven years of practice in the field of public agency law, as well as seven years of management and/or administrative experience in the same.
• Licensure: License to practice law in the State of California.
Compensation and Benefits
The annual salary for the City Attorney is up to $273,000 dependent upon qualifications (DOQ). The City contributes an additional 3% on top of salary which can be taken as cash or placed into a 401A Money Purchase Retirement Plan. Employees with a Master’s degree or higher are eligible to receive $500 per month of Education Pay which is reported to the California Public Employees’ Retirement System (CalPERS) as pensionable compensation.
The City offers an outstanding benefits package which includes retirement benefits provided by CalPERS. The City of Orange is one of a few cities in Orange County in which an employee who is a Classic Member of CalPERS (or other reciprocal retirement system), will be enrolled in the CalPERS 2.7% @ 55 benefit formula with one-year final compensation. Classic Member employees contribute 8.0% of pension reportable salary on a pre-tax basis for this retirement benefit.
Employees who are new CalPERS members (those obtaining initial membership on or after January 1, 2013), will be enrolled in the CalPERS 2% @ 62 benefit formula with three-year final compensation in accordance with PEPRA. New member employees currently contribute 6.75% (7.75% effective June 18, 2023) of pension reportable salary on a pre-tax basis for this retirement benefit.
In addition, the City offers an on-site 9/80 work schedule from 7:30 a.m. – 5:30 p.m. with City Hall closures every other Friday. Interested candidates are encouraged to review the recruitment brochure for detailed information regarding the City’s comprehensive benefits package.
Recruitment Process
This recruitment will be handled with strict confidentiality. References will not be contacted until mutual interest has been established. Confidential inquiries are welcomed to Greg Nelson or Bryan Noblett at (916) 550-4100.
Interested candidates may review the detailed recruitment brochure by clicking on the .pdf link above and are encouraged to apply below.
A preliminary closing date has been set for Friday, April 14, 2023, but interested candidates should apply immediately, as this recruitment may close early once a sufficiently strong candidate pool has been established.
The City of Orange is an Equal Opportunity Employer.
[fusion_button link="https://www.mosaicpublic.com/career/2251-city-attorney" title="" target="_blank" link_attributes="" alignment_medium="" alignment_small="" alignment="" modal="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" color="default" button_gradient_top_color="" hue="" saturation="" lightness="" alpha="" button_gradient_bottom_color="" button_gradient_top_color_hover="" button_gradient_bottom_color_hover="" gradient_start_position="" gradient_end_position="" gradient_type="" radial_direction="" linear_angle="180" accent_color="" accent_hover_color="" type="" bevel_color="" bevel_color_hover="" border_top="" border_right="" border_bottom="" border_left="" border_radius_top_left="" border_radius_top_right="" border_radius_bottom_right="" border_radius_bottom_left="" border_color="" border_hover_color="" size="" padding_top="" padding_right="" padding_bottom="" padding_left="" fusion_font_family_button_font="" fusion_font_variant_button_font="" font_size="" line_height="" letter_spacing="" text_transform="" stretch="default" margin_top="" margin_right="" margin_bottom="" margin_left="" icon="" icon_position="left" icon_divider="no" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""]Apply Now[/fusion_button Show more details...
The City of Orange offers a career capstone opportunity for California municipal legal leaders in its City Attorney position. With both a highly functional Council and staff, the next City Attorney will have the opportunity to lead the provision of first-class municipal legal services in a friendly, productive, and collegial environment...
The City Attorney’s Office
The City Attorney’s Office for the City of Orange provides its services through a staff of eight, including three Senior Assistant City Attorneys, a Risk Manager, a Risk Management Analyst, a Senior Legal Assistant and a Legal Assistant. The stated mission for the department is to be an effective and impartial legal representative for the City of Orange, as governed by its Council and managed by its staff, as well as to uphold the Federal and State constitutions and all laws consistent with those constitutions.
A few of the department’s current goals include effectively representing the interests of the City in direct handling of litigation and administrative proceedings, providing high quality and timely legal services to the City Council, Planning Commission, other advisory bodies, and all City departments, and maintaining effective cost control for all City legal services including effective management of outside legal counsel services and costs.
The Position
Under policy direction from the City Council, the City Attorney provides a wide range of professional legal services, assistance and advice to the City Council, all City departments, the City Manager, and various boards, committees, and commissions. Additionally, the City Attorney plans, organizes, manages, and provides administrative direction and oversight for all functions and activities of the City Attorney’s Office, including the City’s Risk Management Division. The City Attorney also coordinates assigned activities with other City departments, officials, outside agencies, outside counsel, and the public. The City Attorney is responsible for fostering cooperative working relationships with City departments, intergovernmental and regulatory agencies, and various public and private groups.
The ideal candidate must be a solid municipal law leader with a style rich in collaboration and partnership, have a high degree of accessibility and responsiveness, and can assess risk across multiple potential courses of action and help others arrive at decisions that are sound and in the best interest of the City.
Qualifications
• Education: Possession of a Juris Doctorate degree from an accredited school of law.
• Experience: A minimum of seven years of practice in the field of public agency law, as well as seven years of management and/or administrative experience in the same.
• Licensure: License to practice law in the State of California.
Compensation and Benefits
The annual salary for the City Attorney is up to $273,000 dependent upon qualifications (DOQ). The City contributes an additional 3% on top of salary which can be taken as cash or placed into a 401A Money Purchase Retirement Plan. Employees with a Master’s degree or higher are eligible to receive $500 per month of Education Pay which is reported to the California Public Employees’ Retirement System (CalPERS) as pensionable compensation.
The City offers an outstanding benefits package which includes retirement benefits provided by CalPERS. The City of Orange is one of a few cities in Orange County in which an employee who is a Classic Member of CalPERS (or other reciprocal retirement system), will be enrolled in the CalPERS 2.7% @ 55 benefit formula with one-year final compensation. Classic Member employees contribute 8.0% of pension reportable salary on a pre-tax basis for this retirement benefit.
Employees who are new CalPERS members (those obtaining initial membership on or after January 1, 2013), will be enrolled in the CalPERS 2% @ 62 benefit formula with three-year final compensation in accordance with PEPRA. New member employees currently contribute 6.75% (7.75% effective June 18, 2023) of pension reportable salary on a pre-tax basis for this retirement benefit.
In addition, the City offers an on-site 9/80 work schedule from 7:30 a.m. – 5:30 p.m. with City Hall closures every other Friday. Interested candidates are encouraged to review the recruitment brochure for detailed information regarding the City’s comprehensive benefits package.
Recruitment Process
This recruitment will be handled with strict confidentiality. References will not be contacted until mutual interest has been established. Confidential inquiries are welcomed to Greg Nelson or Bryan Noblett at (916) 550-4100.
Interested candidates may review the detailed recruitment brochure by clicking on the .pdf link above and are encouraged to apply below.
A preliminary closing date has been set for Friday, April 14, 2023, but interested candidates should apply immediately, as this recruitment may close early once a sufficiently strong candidate pool has been established.
The City of Orange is an Equal Opportunity Employer.
[fusion_button link="https://www.mosaicpublic.com/career/2251-city-attorney" title="" target="_blank" link_attributes="" alignment_medium="" alignment_small="" alignment="" modal="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" color="default" button_gradient_top_color="" hue="" saturation="" lightness="" alpha="" button_gradient_bottom_color="" button_gradient_top_color_hover="" button_gradient_bottom_color_hover="" gradient_start_position="" gradient_end_position="" gradient_type="" radial_direction="" linear_angle="180" accent_color="" accent_hover_color="" type="" bevel_color="" bevel_color_hover="" border_top="" border_right="" border_bottom="" border_left="" border_radius_top_left="" border_radius_top_right="" border_radius_bottom_right="" border_radius_bottom_left="" border_color="" border_hover_color="" size="" padding_top="" padding_right="" padding_bottom="" padding_left="" fusion_font_family_button_font="" fusion_font_variant_button_font="" font_size="" line_height="" letter_spacing="" text_transform="" stretch="default" margin_top="" margin_right="" margin_bottom="" margin_left="" icon="" icon_position="left" icon_divider="no" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""]Apply Now[/fusion_button Show more details...
via Salary.com
schedule_type: Part-time
Overview: H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and... marketplace. H-E-B offers a wealth of career opportunities
Overview: H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and... marketplace. H-E-B offers a wealth of career opportunities to our 110,000 Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
Job Description:
Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to serve as the face of H-E-B to all your customers?
HEAD FOR BUSINESS... recognition of what needs to be done before you - re told?
PASSION FOR RESULTS... a desire to help get the job done, whatever it takes?
We are looking for:
• willingness to stay attentive to customers' needs
• ability to work in a fast-paced environment
What is the work?
Customer Service:
• Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles
• Assists customers in locating merchandise
Stocking / Sanitation:
• Gathers baskets and picks up trash inside and outside Store
• Maintains and stocks bag areas
• Returns products to proper locations
• Stocks and stages bags; stocks check stand supplies
• Distributes Buddy bucks to registers, replaces anti-fatigue mats
• Does Carts & Parts basket relocation and power-washing basket relocation for department setup
• Performs red basket fill up / retrieval
• Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety
What is your background?
• Completion of Company Orientation and Basics of Safety training (upon hire)
Do you have what it takes to be a fit as a Customer Service Assistant at H-E-B?
• Ability to work in a fast-paced environment
• Ability to work with customers and stay attentive to their needs
• Ability to maintain a high level of productivity and efficiency standards
Can you...
• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly* reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
• Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)**
• While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• * It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
01-2019 Show more details...
Job Description:
Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to serve as the face of H-E-B to all your customers?
HEAD FOR BUSINESS... recognition of what needs to be done before you - re told?
PASSION FOR RESULTS... a desire to help get the job done, whatever it takes?
We are looking for:
• willingness to stay attentive to customers' needs
• ability to work in a fast-paced environment
What is the work?
Customer Service:
• Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles
• Assists customers in locating merchandise
Stocking / Sanitation:
• Gathers baskets and picks up trash inside and outside Store
• Maintains and stocks bag areas
• Returns products to proper locations
• Stocks and stages bags; stocks check stand supplies
• Distributes Buddy bucks to registers, replaces anti-fatigue mats
• Does Carts & Parts basket relocation and power-washing basket relocation for department setup
• Performs red basket fill up / retrieval
• Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety
What is your background?
• Completion of Company Orientation and Basics of Safety training (upon hire)
Do you have what it takes to be a fit as a Customer Service Assistant at H-E-B?
• Ability to work in a fast-paced environment
• Ability to work with customers and stay attentive to their needs
• Ability to maintain a high level of productivity and efficiency standards
Can you...
• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly* reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
• Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)**
• While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• * It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
01-2019 Show more details...
via Salary.com
posted_at: 16 days agoschedule_type: Full-time
JOB DESCRIPTION
Title: Orange Wealth Management Sales & Referral Coordinator...
Department: Orange Wealth Management
Reports to: Managing Sales Executive for Orange Wealth Management
Date: August 2022
General Summary:
Position reports to the Managing Sales Executive of Wealth Management. You will interface with senior leaders, and teammates at the bank and at HVIA. Your primary role is:
• Lead the Orange Wealth Management business development
JOB DESCRIPTION
Title: Orange Wealth Management Sales & Referral Coordinator...
Department: Orange Wealth Management
Reports to: Managing Sales Executive for Orange Wealth Management
Date: August 2022
General Summary:
Position reports to the Managing Sales Executive of Wealth Management. You will interface with senior leaders, and teammates at the bank and at HVIA. Your primary role is:
• Lead the Orange Wealth Management business development efforts
• Provide marketing, reporting, research and project management support
Your success will be measured by the growth goals of the Wealth Management business as well as your individual contributions in developing new business, customer retention, new client on-boards, and the successful launch of the new Orange Wealth Management brand.
Essential Duties and Job Responsibilities:
• Promote and support the growth in assets under management (AUM) as well as traditional bank products and services including Trust Services, Loans, Deposits and cash management services.
• Development of strategic referral relationships both internally within the bank and HVIA, and externally with centers of influence.
• Promote and increase the bank’s new Orange Wealth Management brand and capabilities both internally and externally through community events, prospect education events, centers of influence meetings including, but not limited to accountants, attorneys and real estate brokers.
• Plan and develop marketing educational events for existing clients and prospects
• Develop and manage a client event calendar for all bank business lines. Be the point person for promoting upcoming bank events to ensure wide spread participation by bank partners regardless of the business line event sponsor. Represent the bank and HVIA at all events.
• Attend conferences, networking events and industry events as needed.
• Act as the primary point of contact to coordinate referrals to and from HVIA. Working with portfolio managers to vet qualified leads and ensuring clients and prospects are dealt with in a timely manner. You will assist in trouble shooting any issues that may arise and keep management informed of the status of these opportunities.
• Create and maintain a digital contact list of clients, prospects and COIs for the purpose of outbound communication for bank and HVIA events, including seminars, conference calls and newsletters. In addition to an external digital contact list, develop an internal digital contact list for communication purposes to include client and prospect events, educational workshops, and all other relevant team member communications.
• Work with developers on HVIA website as needed.
• Work with the organizations marketing team to create and refine marketing plans and brochures for Orange Wealth Management and the specific lines of business under OWM, as needed.
• Manage the Salesforce platform and provide training support to team members as needed, and ensure all team members are working in Salesforce to enter in sales activity.
• Work with portfolio managers on fixed income research and purchases, and other tasks to support the fixed income transactions.
OTHER RESPONSIBILITIES
• Other responsibilities as assigned by management.
EDUCATION, CERTIFICATION, EXPERIENCE:
Education:
Required: Bachelor’s Degree
Preferred: Advanced degree desirable
Experience: Minimum of 5 years working in a marketing and or business development role, preferable in the financial services industry.
KNOWLEDGE, SKILLS, ABILITIES:
Required:
Experience with Sales Force CRM. Highly effective organization and communication skills. Ability to work across various business lines to cultivate relationships and drive business opportunities for the Wealth Management team. Track record of expanding relationships and revenue through new business and organic growth. Must handle all company information with highest degree of confidentiality and integrity. Proficient with Microsoft Office.
WORK ENVIRONMENT:
• Working Conditions: Primarily reporting to the office of the Managing Sales Executive of Wealth Management with no more than two days per week working at the offices of HVIA.
PHYSICAL DEMANDS:
Ability to travel to client and organizational meetings, networking and client events Show more details...
Title: Orange Wealth Management Sales & Referral Coordinator...
Department: Orange Wealth Management
Reports to: Managing Sales Executive for Orange Wealth Management
Date: August 2022
General Summary:
Position reports to the Managing Sales Executive of Wealth Management. You will interface with senior leaders, and teammates at the bank and at HVIA. Your primary role is:
• Lead the Orange Wealth Management business development efforts
• Provide marketing, reporting, research and project management support
Your success will be measured by the growth goals of the Wealth Management business as well as your individual contributions in developing new business, customer retention, new client on-boards, and the successful launch of the new Orange Wealth Management brand.
Essential Duties and Job Responsibilities:
• Promote and support the growth in assets under management (AUM) as well as traditional bank products and services including Trust Services, Loans, Deposits and cash management services.
• Development of strategic referral relationships both internally within the bank and HVIA, and externally with centers of influence.
• Promote and increase the bank’s new Orange Wealth Management brand and capabilities both internally and externally through community events, prospect education events, centers of influence meetings including, but not limited to accountants, attorneys and real estate brokers.
• Plan and develop marketing educational events for existing clients and prospects
• Develop and manage a client event calendar for all bank business lines. Be the point person for promoting upcoming bank events to ensure wide spread participation by bank partners regardless of the business line event sponsor. Represent the bank and HVIA at all events.
• Attend conferences, networking events and industry events as needed.
• Act as the primary point of contact to coordinate referrals to and from HVIA. Working with portfolio managers to vet qualified leads and ensuring clients and prospects are dealt with in a timely manner. You will assist in trouble shooting any issues that may arise and keep management informed of the status of these opportunities.
• Create and maintain a digital contact list of clients, prospects and COIs for the purpose of outbound communication for bank and HVIA events, including seminars, conference calls and newsletters. In addition to an external digital contact list, develop an internal digital contact list for communication purposes to include client and prospect events, educational workshops, and all other relevant team member communications.
• Work with developers on HVIA website as needed.
• Work with the organizations marketing team to create and refine marketing plans and brochures for Orange Wealth Management and the specific lines of business under OWM, as needed.
• Manage the Salesforce platform and provide training support to team members as needed, and ensure all team members are working in Salesforce to enter in sales activity.
• Work with portfolio managers on fixed income research and purchases, and other tasks to support the fixed income transactions.
OTHER RESPONSIBILITIES
• Other responsibilities as assigned by management.
EDUCATION, CERTIFICATION, EXPERIENCE:
Education:
Required: Bachelor’s Degree
Preferred: Advanced degree desirable
Experience: Minimum of 5 years working in a marketing and or business development role, preferable in the financial services industry.
KNOWLEDGE, SKILLS, ABILITIES:
Required:
Experience with Sales Force CRM. Highly effective organization and communication skills. Ability to work across various business lines to cultivate relationships and drive business opportunities for the Wealth Management team. Track record of expanding relationships and revenue through new business and organic growth. Must handle all company information with highest degree of confidentiality and integrity. Proficient with Microsoft Office.
WORK ENVIRONMENT:
• Working Conditions: Primarily reporting to the office of the Managing Sales Executive of Wealth Management with no more than two days per week working at the offices of HVIA.
PHYSICAL DEMANDS:
Ability to travel to client and organizational meetings, networking and client events Show more details...
via Indeed
schedule_type: Full-timesalary: 70K–75K a year
On a Hilltop Hideaway-Offering Prime Steaks and Primo Views-it is an ascension into the most memorable dining experience anyone will have. It is Orange Hill. Uniquely situated on the hills of Orange County, Orange Hill offers sweeping views of Catalina Island, Downtown Los Angeles, Disneyland's magical firework show and our beautiful California coastline. Orange Hill is hiring individuals like... you to continue on the legendary legacy of top-notch
On a Hilltop Hideaway-Offering Prime Steaks and Primo Views-it is an ascension into the most memorable dining experience anyone will have. It is Orange Hill. Uniquely situated on the hills of Orange County, Orange Hill offers sweeping views of Catalina Island, Downtown Los Angeles, Disneyland's magical firework show and our beautiful California coastline. Orange Hill is hiring individuals like... you to continue on the legendary legacy of top-notch service to pair along with our award-winning menu offerings.
Orange Hill is hiring individuals that believe in the mission of delivering a 5-star experience to our fellow team members, guests, partners and community. Join us in this high-energy and naturally fast-paced environment where you are an essential piece to our sophisticated and captivating dining experience.
Pay: $70000-$75000 / year
+ quarterly bonuses
Benefits:
• Insurance: medical, dental and vision
• Vacation pay along with four floating holiday pays
• Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
• Company dining package with allotted spending amount each month
• Variety of Supplemental Benefit Plans for life’s unknowns
• 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Management Referral Program with up to a $4,000 payout for qualifying management positions.
Summary:
The Restaurant Manager is responsible for supervising the Front of the House staff during assigned shifts while ensuring a 5-star experience for all guests. During the course of the assigned shift, he/she is responsible for ensuring that all hourly Front of the House team members are performing their duties in accordance to the quality of standards established by the General Manager. He/she also supports the Assistant General Manager and General Manager by completing projects as directed
Job Duties:
• Oversees the Dining Room Area and the supervision of all front of the house service staff in accordance with operating policies during the course of their assigned shift.
• Responsible for ensuring that proper food handling procedures and presentation are being met by the staff.
• Handle customer complaints.
• Establish standards of performance for the dining room area.
• Responsible for estimating food and beverage cost and requisition supplies.
• Responsible for reviewing financial transactions and monitoring the budget to ensure that expenditures stay within budget limitations.
• Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working
• Participate in and pass alcohol awareness and safety training classes
Education/ Experience
• Strong knowledge of Food & Beverage service procedures, administration, and a strong background in hospitality preferred
Required Skills/Abilities:
• Must be able to create and maintain a team atmosphere within the department and ensure that employees are appropriately trained and have an adequate work load.
• Excellent interpersonal, verbal, and written communication skills.
• Observance of all Specialty Restaurants Policies and Procedures.
• Must be able to clearly and effectively communicate English.
Schedule Requirements:
• Full-time
• Schedule may fluctuate based on departmental requirements
Physical Demands:
• Must be able to walk and stand for hours at a time. Lift and carry up to 25 lbs.
Required
• 2 year(s): Restaurant manager experience in high-volume restaurant
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Experience
Required
• 2 year(s): Restaurant Management Show more details...
Orange Hill is hiring individuals that believe in the mission of delivering a 5-star experience to our fellow team members, guests, partners and community. Join us in this high-energy and naturally fast-paced environment where you are an essential piece to our sophisticated and captivating dining experience.
Pay: $70000-$75000 / year
+ quarterly bonuses
Benefits:
• Insurance: medical, dental and vision
• Vacation pay along with four floating holiday pays
• Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
• Company dining package with allotted spending amount each month
• Variety of Supplemental Benefit Plans for life’s unknowns
• 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Management Referral Program with up to a $4,000 payout for qualifying management positions.
Summary:
The Restaurant Manager is responsible for supervising the Front of the House staff during assigned shifts while ensuring a 5-star experience for all guests. During the course of the assigned shift, he/she is responsible for ensuring that all hourly Front of the House team members are performing their duties in accordance to the quality of standards established by the General Manager. He/she also supports the Assistant General Manager and General Manager by completing projects as directed
Job Duties:
• Oversees the Dining Room Area and the supervision of all front of the house service staff in accordance with operating policies during the course of their assigned shift.
• Responsible for ensuring that proper food handling procedures and presentation are being met by the staff.
• Handle customer complaints.
• Establish standards of performance for the dining room area.
• Responsible for estimating food and beverage cost and requisition supplies.
• Responsible for reviewing financial transactions and monitoring the budget to ensure that expenditures stay within budget limitations.
• Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working
• Participate in and pass alcohol awareness and safety training classes
Education/ Experience
• Strong knowledge of Food & Beverage service procedures, administration, and a strong background in hospitality preferred
Required Skills/Abilities:
• Must be able to create and maintain a team atmosphere within the department and ensure that employees are appropriately trained and have an adequate work load.
• Excellent interpersonal, verbal, and written communication skills.
• Observance of all Specialty Restaurants Policies and Procedures.
• Must be able to clearly and effectively communicate English.
Schedule Requirements:
• Full-time
• Schedule may fluctuate based on departmental requirements
Physical Demands:
• Must be able to walk and stand for hours at a time. Lift and carry up to 25 lbs.
Required
• 2 year(s): Restaurant manager experience in high-volume restaurant
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Experience
Required
• 2 year(s): Restaurant Management Show more details...
via Snagajob
posted_at: 2 days agoschedule_type: Full-time
Help needed for my father in his 80s - seeking part-time hands-on care. The ideal match will meet the requirements below. Important - experience with managing and administering medication is required. Please be willing to do light housekeeping. Assistance with bathing is one of our requirements. Seeking someone to handle meal preparation. Duties include providing companionship and social... interaction. Part of your responsibilities will include running
Help needed for my father in his 80s - seeking part-time hands-on care. The ideal match will meet the requirements below. Important - experience with managing and administering medication is required. Please be willing to do light housekeeping. Assistance with bathing is one of our requirements. Seeking someone to handle meal preparation. Duties include providing companionship and social... interaction. Part of your responsibilities will include running errands. We ask that you handle transportation as needed. Preferences for a caregiver who is a non-smoker and CPR / first-aid trained
Show more details...
via Salary.com
posted_at: 5 days agoschedule_type: Full-time
Role Overview
Our Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making people feel special, then we want to hear from you...
• Fast hiring process
• Flexible part-time or full-time schedule
• Growth opportunities
• Great team atmosphere and culture
Responsibilities
• Provide hospitable and customized
Role Overview
Our Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making people feel special, then we want to hear from you...
• Fast hiring process
• Flexible part-time or full-time schedule
• Growth opportunities
• Great team atmosphere and culture
Responsibilities
• Provide hospitable and customized service to each of our Guests
• Learn our menu to explain offerings to Guests
• Perform opening and closing duties
• Partner with other Team Members to ensure Guest satisfaction
• Must be available to work some weekends, weekdays, and holidays as needed
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
• Great attitude and approach to Guests and Team Members
• Thinks and acts quickly in a fast-paced, high-volume environment
• Provides a customized experience for every Guest
• Prior experience a plus
'456985 Show more details...
Our Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making people feel special, then we want to hear from you...
• Fast hiring process
• Flexible part-time or full-time schedule
• Growth opportunities
• Great team atmosphere and culture
Responsibilities
• Provide hospitable and customized service to each of our Guests
• Learn our menu to explain offerings to Guests
• Perform opening and closing duties
• Partner with other Team Members to ensure Guest satisfaction
• Must be available to work some weekends, weekdays, and holidays as needed
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
• Great attitude and approach to Guests and Team Members
• Thinks and acts quickly in a fast-paced, high-volume environment
• Provides a customized experience for every Guest
• Prior experience a plus
'456985 Show more details...
via Government Jobs
schedule_type: Full-timesalary: 33,155.20–39,000.00 a year
LAUNDRY WORKER
THIS RECRUITMENT IS OPEN TO THE PUBLIC...
This recruitment is being held to establish an open eligible list to fill current and future Laundry Worker positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are
LAUNDRY WORKER
THIS RECRUITMENT IS OPEN TO THE PUBLIC...
This recruitment is being held to establish an open eligible list to fill current and future Laundry Worker positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified candidates are encouraged to apply immediately.
SOCIAL SERVICES AGENCY
Administering a number of human services programs, the Orange County Social Services Agency (SSA) is comprised of four business divisions and over 4,300 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange.
Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers.
SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children.
Click here to learn more about the Social Services Agency.
Click here to learn more about the County of Orange.
ORANGEWOOD CHILDREN AND FAMILY CENTER
Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected.
THE OPPORTUNITY
The Laundry Worker is responsible for the washing, drying, folding, pressing, and sorting clothes and linens, and issuing of laundry items to the OCFC residential facilities. The position is also responsible to fill clothing orders for the kids and expedite the delivery as requested, and perform inventory of clothes and personal hygiene items.
Additional responsibilities of the position include but are not limited to:
• Stack/organize clothes into shelves
• Work closely with Supplies Assistant in monitoring and replenishing supplies
• Issue personal hygiene items and office supplies to cottages/residential facilities as needed
• Receive and sort clothes donations
• Request assistance from Supervisor, vendor or Facilities Mechanic for laundry equipment repairs
• Bag/separate contaminated laundry items
Work Schedule:
The typical shift of the position is 7:00 am to 3:30 pm, Monday thru Friday, and may work during weekends and holidays.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will have experience washing and drying clothes using a large capacity laundry equipment in an industrial, institutional, or hospital setting; sorting, storing and issuing clothes; and keeping a running inventory.
In addition, the ideal candidate will also have knowledge and experience related to the following competencies:
Technical Expertise:
• Distinguish differences in shapes and sizes of laundry items and torn items needing repair
• Identify and treat stains in laundry items
• Read signs, labels, operating manuals, visual aids, and simple instructions in English
• Understand and follow oral directions in English
• Count, add, and subtract small numbers
• Basic knowledge of MS Outlook and MS Word to communicate with staff and complete trainings
Interpersonal Skills/ Communication Skills
• Communicate clearly both orally and in writing
• Value and respect others
• Maintain teamwork and collaboration
Safety Awareness and Compliance
• Read labels and signs on safety precautions
• Maintain safety and sanitation standards
• Comply with the department's safety policies and procedures
SPECIAL QUALIFICATIONS:
Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.
MINIMUM QUALIFICATIONS:
For detailed information on Laundry Worker Minimum Qualifications, click here.
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS:
For information on Laundry Worker Physical and Mental Requirements and Environmental, and Working Conditions, click here.
RECRUITMENT PROCESS:
Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows:
• Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason)
• In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status.
The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, contact Dori Edles at Teodora.Edles@ssa.ocgov.com or (714) 245-6084.
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply Show more details...
THIS RECRUITMENT IS OPEN TO THE PUBLIC...
This recruitment is being held to establish an open eligible list to fill current and future Laundry Worker positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified candidates are encouraged to apply immediately.
SOCIAL SERVICES AGENCY
Administering a number of human services programs, the Orange County Social Services Agency (SSA) is comprised of four business divisions and over 4,300 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange.
Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers.
SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children.
Click here to learn more about the Social Services Agency.
Click here to learn more about the County of Orange.
ORANGEWOOD CHILDREN AND FAMILY CENTER
Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected.
THE OPPORTUNITY
The Laundry Worker is responsible for the washing, drying, folding, pressing, and sorting clothes and linens, and issuing of laundry items to the OCFC residential facilities. The position is also responsible to fill clothing orders for the kids and expedite the delivery as requested, and perform inventory of clothes and personal hygiene items.
Additional responsibilities of the position include but are not limited to:
• Stack/organize clothes into shelves
• Work closely with Supplies Assistant in monitoring and replenishing supplies
• Issue personal hygiene items and office supplies to cottages/residential facilities as needed
• Receive and sort clothes donations
• Request assistance from Supervisor, vendor or Facilities Mechanic for laundry equipment repairs
• Bag/separate contaminated laundry items
Work Schedule:
The typical shift of the position is 7:00 am to 3:30 pm, Monday thru Friday, and may work during weekends and holidays.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will have experience washing and drying clothes using a large capacity laundry equipment in an industrial, institutional, or hospital setting; sorting, storing and issuing clothes; and keeping a running inventory.
In addition, the ideal candidate will also have knowledge and experience related to the following competencies:
Technical Expertise:
• Distinguish differences in shapes and sizes of laundry items and torn items needing repair
• Identify and treat stains in laundry items
• Read signs, labels, operating manuals, visual aids, and simple instructions in English
• Understand and follow oral directions in English
• Count, add, and subtract small numbers
• Basic knowledge of MS Outlook and MS Word to communicate with staff and complete trainings
Interpersonal Skills/ Communication Skills
• Communicate clearly both orally and in writing
• Value and respect others
• Maintain teamwork and collaboration
Safety Awareness and Compliance
• Read labels and signs on safety precautions
• Maintain safety and sanitation standards
• Comply with the department's safety policies and procedures
SPECIAL QUALIFICATIONS:
Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.
MINIMUM QUALIFICATIONS:
For detailed information on Laundry Worker Minimum Qualifications, click here.
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS:
For information on Laundry Worker Physical and Mental Requirements and Environmental, and Working Conditions, click here.
RECRUITMENT PROCESS:
Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows:
• Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason)
• In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status.
The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, contact Dori Edles at Teodora.Edles@ssa.ocgov.com or (714) 245-6084.
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply Show more details...
via Snagajob
posted_at: 2 days agoschedule_type: Full-time
We are looking for a great nanny for 1 child in Orange.
We are looking for a great nanny for 1 child in Orange.
Show more details...
via ZipRecruiter
posted_at: 5 days agoschedule_type: Full-timesalary: 32,427.20–38,916.80 a year
PARK ATTENDANT
SALARY INFORMATION...
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment is being held to establish an open eligible list to fill current/future Park Attendant regular full-time, part-time, limited term, and extra help vacancies. The immediate vacancies are for Part-Time positions
PARK ATTENDANT
SALARY INFORMATION...
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment is being held to establish an open eligible list to fill current/future Park Attendant regular full-time, part-time, limited term, and extra help vacancies. The immediate vacancies are for Part-Time positions located at Carbon Canyon Regional Park, O'Neill Regional Park, Ronald W. Caspers Wilderness Park, and the OC Zoo. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY:
Thursday, April 13, 2023, at 11:59 PM (PDT).
Qualified applicants are encouraged to apply immediately.
OC PARKS
The County of Orange, OC Parks encompasses regional, wilderness and historical facilities, as well as the OC Zoo located inside Irvine Regional Park, and coastal areas throughout the County of Orange in California. OC Parks is a division within OC Community Resources (OCCR) featuring 60,000 acres of parkland, open space, and shoreline. Orange County's award-winning parks and programs are enjoyed by millions of residents and visitors each year, in ways as diverse as the parks themselves.
THE OPPORTUNITY
The Park Attendant under general supervision collects fees from the general public entering the park and assists in the daily operations of the parks. The OC Zoo Park Attendant will work under general direction keeps detailed daily records and monitor the interaction between the public and the petting zoo animals to ensure safety for all OC Parks and OC Zoo staff members are committed to providing a high-quality operation of animal care and a pleasant visitor experience.
Duties and responsibilities include, but are not limited to, the following:
• Greeting customers of all ages (children and adults) as they enter the park area or the zoo.
• Answering phone calls and responding to emails to assist OC Parks or OC Zoo.
• Checking in individual and group area reservations, Annual Pass sales, and Day Use Tickets on a computerized Point of Sale (POS) system
• Performing cash/credit payment transactions, cash handling, and managing daily cash income on a POS system
• Completing deposit reports at the end of shifts
• Providing customers with direction, assistance, and information about OC Parks including park rules and regulations or about the animals and the zoo
• Utilizing 800 MHz radio for daily support functions and assisting with emergencies
• Performing maintenance duties such as taking inventory of supplies, cleaning up the park grounds, washing and fueling County of Orange vehicles, watering plants, trees, and light gardening
• Assisting with interpretive programs, special events, and staff nature center
• Cleaning and maintaining petting zoo area to ensure they are clean and free of dangerous items that may cause harm to the animals (this includes, but is not limited to: removing old debris and animal stool, replacing bedding, inspecting enclosures, raking, cleaning and disinfecting enrichment toys, cleaning the handwashing station and making repairs as needed)
• Working closely with the public to ensure that they are not bringing anything into the petting zoo area that could be harmful to the animals
• Monitoring the animals to sense when they may be getting irritated or agitated and moving them for their own safety and the safety of the public
• Assisting in feeding and watering the animals throughout the day
• Communicating with on-site Park Ranger, Animal Keeper, or facility Supervisor during emergencies, park or zoo related issues, or if an animal is exhibiting abnormal behaviors or needs medical attention
These positions are frequently part-time with rotating shifts and locations. They are used at times when large crowds are expected at county parks, such as summers, weekends, nights, and holidays.
DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES
The ideal candidate will be customer service driven with excellent communication skills and the ability to effectively respond to customer questions in a concise and professional manner. In addition, the ideal candidate will possess knowledge and/or experience in the following core competencies:
Technical Knowledge
• Understand and convey park/zoo rules, regulations, safety policies, and procedures
• Ability to apply basic math skills
• Understand current computer systems and programs such as Microsoft Office as well as modern office practices and procedures and the operation of office equipment
• Understand how to maintain and manage pertinent information and records by creating documents, spreadsheets, and other related documents needed to keep track of information
• Ability to use a POS system and cash handling system
• Ability to control vehicle traffic at entrance/exit of park and foot traffic of those entering and exiting the zoo
• Understand how to give directions, direct traffic, and ensure safety of all park/zoo visitors
Customer Service
• Interact in a professional and courteous manner
• Anticipate and meet customer needs in a variety of situations
• Establish productive and professional relationships with internal and external customers
• Ability to explore options and pursues solutions until customers are satisfied
Oral Communication
• Value and participate in a free flow of information with others for the sake of a common goal
• Demonstrate the ability to clearly and articulately convey information in a professional setting
• Understand how to stay informed with current park trends and updates to share the information with others
• Seek and use customer feedback to improve services the parks and zoo offer
• Communicate effectively with other park and zoo staff to address any concerns or if problems should arise
Environmental and Working Conditions
Positions are assigned to both office environment and outdoor settings. Work involves exposure to dust and other allergens. May come in contact with contagious environments, animals and wildlife. Incumbents may be subject to moving objects, vehicles, and intense noise levels. May be required to work under various weather conditions, including rainstorms, and walk in uneven, slippery, and sometimes dangerous terrain.
MINIMUM QUALIFICATIONS
Please click here to view the minimum qualifications for Park Attendant.
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.
Online Exam | Multiple Choice (Weighted 100%)
An online exam consisting of job-related questions will be administered. Candidates who pass this test will be referred to the next step. This is a standardized test and there are no study guides available.
Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows:
• Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing.
• Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.)
The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, contact Lori Wright at 714-480-2738 or by email at Lori.Wright@occr.ocgov.com.
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Employment Type: Various Show more details...
SALARY INFORMATION...
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment is being held to establish an open eligible list to fill current/future Park Attendant regular full-time, part-time, limited term, and extra help vacancies. The immediate vacancies are for Part-Time positions located at Carbon Canyon Regional Park, O'Neill Regional Park, Ronald W. Caspers Wilderness Park, and the OC Zoo. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY:
Thursday, April 13, 2023, at 11:59 PM (PDT).
Qualified applicants are encouraged to apply immediately.
OC PARKS
The County of Orange, OC Parks encompasses regional, wilderness and historical facilities, as well as the OC Zoo located inside Irvine Regional Park, and coastal areas throughout the County of Orange in California. OC Parks is a division within OC Community Resources (OCCR) featuring 60,000 acres of parkland, open space, and shoreline. Orange County's award-winning parks and programs are enjoyed by millions of residents and visitors each year, in ways as diverse as the parks themselves.
THE OPPORTUNITY
The Park Attendant under general supervision collects fees from the general public entering the park and assists in the daily operations of the parks. The OC Zoo Park Attendant will work under general direction keeps detailed daily records and monitor the interaction between the public and the petting zoo animals to ensure safety for all OC Parks and OC Zoo staff members are committed to providing a high-quality operation of animal care and a pleasant visitor experience.
Duties and responsibilities include, but are not limited to, the following:
• Greeting customers of all ages (children and adults) as they enter the park area or the zoo.
• Answering phone calls and responding to emails to assist OC Parks or OC Zoo.
• Checking in individual and group area reservations, Annual Pass sales, and Day Use Tickets on a computerized Point of Sale (POS) system
• Performing cash/credit payment transactions, cash handling, and managing daily cash income on a POS system
• Completing deposit reports at the end of shifts
• Providing customers with direction, assistance, and information about OC Parks including park rules and regulations or about the animals and the zoo
• Utilizing 800 MHz radio for daily support functions and assisting with emergencies
• Performing maintenance duties such as taking inventory of supplies, cleaning up the park grounds, washing and fueling County of Orange vehicles, watering plants, trees, and light gardening
• Assisting with interpretive programs, special events, and staff nature center
• Cleaning and maintaining petting zoo area to ensure they are clean and free of dangerous items that may cause harm to the animals (this includes, but is not limited to: removing old debris and animal stool, replacing bedding, inspecting enclosures, raking, cleaning and disinfecting enrichment toys, cleaning the handwashing station and making repairs as needed)
• Working closely with the public to ensure that they are not bringing anything into the petting zoo area that could be harmful to the animals
• Monitoring the animals to sense when they may be getting irritated or agitated and moving them for their own safety and the safety of the public
• Assisting in feeding and watering the animals throughout the day
• Communicating with on-site Park Ranger, Animal Keeper, or facility Supervisor during emergencies, park or zoo related issues, or if an animal is exhibiting abnormal behaviors or needs medical attention
These positions are frequently part-time with rotating shifts and locations. They are used at times when large crowds are expected at county parks, such as summers, weekends, nights, and holidays.
DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES
The ideal candidate will be customer service driven with excellent communication skills and the ability to effectively respond to customer questions in a concise and professional manner. In addition, the ideal candidate will possess knowledge and/or experience in the following core competencies:
Technical Knowledge
• Understand and convey park/zoo rules, regulations, safety policies, and procedures
• Ability to apply basic math skills
• Understand current computer systems and programs such as Microsoft Office as well as modern office practices and procedures and the operation of office equipment
• Understand how to maintain and manage pertinent information and records by creating documents, spreadsheets, and other related documents needed to keep track of information
• Ability to use a POS system and cash handling system
• Ability to control vehicle traffic at entrance/exit of park and foot traffic of those entering and exiting the zoo
• Understand how to give directions, direct traffic, and ensure safety of all park/zoo visitors
Customer Service
• Interact in a professional and courteous manner
• Anticipate and meet customer needs in a variety of situations
• Establish productive and professional relationships with internal and external customers
• Ability to explore options and pursues solutions until customers are satisfied
Oral Communication
• Value and participate in a free flow of information with others for the sake of a common goal
• Demonstrate the ability to clearly and articulately convey information in a professional setting
• Understand how to stay informed with current park trends and updates to share the information with others
• Seek and use customer feedback to improve services the parks and zoo offer
• Communicate effectively with other park and zoo staff to address any concerns or if problems should arise
Environmental and Working Conditions
Positions are assigned to both office environment and outdoor settings. Work involves exposure to dust and other allergens. May come in contact with contagious environments, animals and wildlife. Incumbents may be subject to moving objects, vehicles, and intense noise levels. May be required to work under various weather conditions, including rainstorms, and walk in uneven, slippery, and sometimes dangerous terrain.
MINIMUM QUALIFICATIONS
Please click here to view the minimum qualifications for Park Attendant.
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.
Online Exam | Multiple Choice (Weighted 100%)
An online exam consisting of job-related questions will be administered. Candidates who pass this test will be referred to the next step. This is a standardized test and there are no study guides available.
Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows:
• Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing.
• Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.)
The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, contact Lori Wright at 714-480-2738 or by email at Lori.Wright@occr.ocgov.com.
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Employment Type: Various Show more details...
via Glassdoor
posted_at: 16 days agoschedule_type: Full-timesalary: 46,051–59,405 a year
CAREER DESCRIPTION
ELIGIBILITY TECHNICIAN...
Do you have what it takes to be an Eligibility Technician?
Watch video below to learn more about the position.
The County of Orange, Social Services Agency is seeking qualified candidates to fill current and future Eligibility Technician vacancies.
The Eligibility Technician positions will be assigned to any of the following programs:
• CalFresh (formerly known as Food Stamps)
• CalWORKs
• Cash
CAREER DESCRIPTION
ELIGIBILITY TECHNICIAN...
Do you have what it takes to be an Eligibility Technician?
Watch video below to learn more about the position.
The County of Orange, Social Services Agency is seeking qualified candidates to fill current and future Eligibility Technician vacancies.
The Eligibility Technician positions will be assigned to any of the following programs:
• CalFresh (formerly known as Food Stamps)
• CalWORKs
• Cash Assistance Program for Immigrants (CAPI)
• General Relief (GR)
• Medi-Cal (Affordable Care Act)
• Refugee Cash Assistance
• Foster Care
• In Home Supportive Services
Eligibility Technicians may be placed in Anaheim, Cypress, Garden Grove, Laguna Hills, Orange, Santa Ana or at temporary mobile/outreach locations.
If you are interested, we encourage you to apply immediately as this recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met.
Please click here for the Eligibility Technician minimum qualifications. Knowledge in the programs listed above is highly desirable but not required.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES:
In order to be successful for this position, candidates must demonstrate knowledge and/or experience in the following:
Technology
• Utilizing Microsoft Word, Excel, and Outlook
• Having the ability to learn SSA's computer programs/software and other computer applications utilized daily and Call Center programs such as Century Link, Jabber, etc.
Documentation and Record Keeping
• Focusing on the details of work content and work steps/processes
• Maintaining/updating client records and policies and procedures in compliance with State and Federal regulations
• Ensuring the confidentiality of client records to comply with Health Insurance Portability and Accountability Act (HIPAA), Personally Identifiable Information (PII), and State/Federal regulations
Client Focus
• Providing clear communication both orally and in writing
• Providing excellent customer service without bias to applicants/clients that are seeking benefits
Case Management
• Handling difficult and complex situations
• Functioning independently and being able to obtain essential client information, including following up with clients
• Performing fieldwork, including, but not limited to, outreach activities
• Analyzing appropriate program policies, procedures, and/or guidelines to apply case situations to process cases timely
• Ability to meet deadlines and conduct follow up with clients as required
Customer Service
• Having patience when dealing with confused and frustrated clients
• Listening, being attentive and sensitive to client's needs
• Understanding client's current emotional state
• Developing and maintaining a collaborative work relationship with clients
Analyzing, Problem Solving and Critical Thinking
• Analyzing and evaluating the information provided by clients
• Possessing critical reasoning skills
• Being proactive in recognizing personal factors that impact client's needs
• Making sound decisions/using good judgment to prevent financial loss for the County
Conducting Interview
• Gathering and interpreting complex documents, including policies and procedures
• Asking appropriate questions that are related to client's case in a compassionate manner
• Identifying information and obtaining facts/data pertinent to responding to a client question or concern
Handling Stress
• Maintaining composure under pressure and in the face of workload demands and interruptions
• Remaining calm and professional while referring clients to resources for mental health issues, substance abuse, or homelessness
Safety
• Showing vigilance and care identifying and addressing health risks and safety hazards
• Knowing and adhering to all safety practices in the workplace
TRAINING EXPECTATIONS
It is required that new Eligibility Technicians (ETs) complete mandatory training in a classroom setting or online. In Assistance Programs, newly hired ETs will be temporarily stationed at a regional office and will be trained via job shadowing until they are scheduled to attend the mandatory training.
WORK ASSIGNMENT, SCHEDULE and VACATION/TIME OFF REQUEST EXPECTATIONS
Both work assignment and schedule will be determined based on the needs of the department. Vacation/time off request is not permitted while in training, however, the department will evaluate requests on a case-by-case basis.
SPECIAL QUALIFICATIONS
Candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) - In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.
WHAT TO EXPECT
Candidates are encouraged to take practice tests which can be accessed online at https://www.shldirect.com/en/practice-tests .
• Applications will initially be screened for the minimum qualifications. Only those applications that pass this step will be referred to the next step | (Refer/Non-Refer).
• Candidates who meet the minimum qualifications will be invited to take an Online Assessment. The Online Assessment will be weighted 100% and will cover required job related, behavioral competencies needed for this position. Only the highest scoring candidates will be placed on the eligible list.
• Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Note to Candidates who recently applied and had taken the online assessment from previous recruitment:
The Online Assessment has a 180-day test-taking restriction. If you've taken this test or a similar test in the last six months, you may only be required to take a portion of the test or won’t be required to take it at all. However, you will still need to login to the test to check whether or not you’ll need to take part of or all of the test.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows:
• Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason)
• In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status.
The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS:
For specific information pertaining to this recruitment, please contact Linda Crater at (714) 245-6123 or Linda.Crater@ssa.ocgov.com .
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays-we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees Show more details...
ELIGIBILITY TECHNICIAN...
Do you have what it takes to be an Eligibility Technician?
Watch video below to learn more about the position.
The County of Orange, Social Services Agency is seeking qualified candidates to fill current and future Eligibility Technician vacancies.
The Eligibility Technician positions will be assigned to any of the following programs:
• CalFresh (formerly known as Food Stamps)
• CalWORKs
• Cash Assistance Program for Immigrants (CAPI)
• General Relief (GR)
• Medi-Cal (Affordable Care Act)
• Refugee Cash Assistance
• Foster Care
• In Home Supportive Services
Eligibility Technicians may be placed in Anaheim, Cypress, Garden Grove, Laguna Hills, Orange, Santa Ana or at temporary mobile/outreach locations.
If you are interested, we encourage you to apply immediately as this recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met.
Please click here for the Eligibility Technician minimum qualifications. Knowledge in the programs listed above is highly desirable but not required.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES:
In order to be successful for this position, candidates must demonstrate knowledge and/or experience in the following:
Technology
• Utilizing Microsoft Word, Excel, and Outlook
• Having the ability to learn SSA's computer programs/software and other computer applications utilized daily and Call Center programs such as Century Link, Jabber, etc.
Documentation and Record Keeping
• Focusing on the details of work content and work steps/processes
• Maintaining/updating client records and policies and procedures in compliance with State and Federal regulations
• Ensuring the confidentiality of client records to comply with Health Insurance Portability and Accountability Act (HIPAA), Personally Identifiable Information (PII), and State/Federal regulations
Client Focus
• Providing clear communication both orally and in writing
• Providing excellent customer service without bias to applicants/clients that are seeking benefits
Case Management
• Handling difficult and complex situations
• Functioning independently and being able to obtain essential client information, including following up with clients
• Performing fieldwork, including, but not limited to, outreach activities
• Analyzing appropriate program policies, procedures, and/or guidelines to apply case situations to process cases timely
• Ability to meet deadlines and conduct follow up with clients as required
Customer Service
• Having patience when dealing with confused and frustrated clients
• Listening, being attentive and sensitive to client's needs
• Understanding client's current emotional state
• Developing and maintaining a collaborative work relationship with clients
Analyzing, Problem Solving and Critical Thinking
• Analyzing and evaluating the information provided by clients
• Possessing critical reasoning skills
• Being proactive in recognizing personal factors that impact client's needs
• Making sound decisions/using good judgment to prevent financial loss for the County
Conducting Interview
• Gathering and interpreting complex documents, including policies and procedures
• Asking appropriate questions that are related to client's case in a compassionate manner
• Identifying information and obtaining facts/data pertinent to responding to a client question or concern
Handling Stress
• Maintaining composure under pressure and in the face of workload demands and interruptions
• Remaining calm and professional while referring clients to resources for mental health issues, substance abuse, or homelessness
Safety
• Showing vigilance and care identifying and addressing health risks and safety hazards
• Knowing and adhering to all safety practices in the workplace
TRAINING EXPECTATIONS
It is required that new Eligibility Technicians (ETs) complete mandatory training in a classroom setting or online. In Assistance Programs, newly hired ETs will be temporarily stationed at a regional office and will be trained via job shadowing until they are scheduled to attend the mandatory training.
WORK ASSIGNMENT, SCHEDULE and VACATION/TIME OFF REQUEST EXPECTATIONS
Both work assignment and schedule will be determined based on the needs of the department. Vacation/time off request is not permitted while in training, however, the department will evaluate requests on a case-by-case basis.
SPECIAL QUALIFICATIONS
Candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) - In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.
WHAT TO EXPECT
Candidates are encouraged to take practice tests which can be accessed online at https://www.shldirect.com/en/practice-tests .
• Applications will initially be screened for the minimum qualifications. Only those applications that pass this step will be referred to the next step | (Refer/Non-Refer).
• Candidates who meet the minimum qualifications will be invited to take an Online Assessment. The Online Assessment will be weighted 100% and will cover required job related, behavioral competencies needed for this position. Only the highest scoring candidates will be placed on the eligible list.
• Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Note to Candidates who recently applied and had taken the online assessment from previous recruitment:
The Online Assessment has a 180-day test-taking restriction. If you've taken this test or a similar test in the last six months, you may only be required to take a portion of the test or won’t be required to take it at all. However, you will still need to login to the test to check whether or not you’ll need to take part of or all of the test.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows:
• Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason)
• In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status.
The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS:
For specific information pertaining to this recruitment, please contact Linda Crater at (714) 245-6123 or Linda.Crater@ssa.ocgov.com .
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays-we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees Show more details...
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