Most recent job postings at origin
via Workday posted_at: 18 days agoschedule_type: Full-timework_from_home: 1
Summary Assists Banking Center Manager in daily management and operation of the Banking Center; assumes Manager’s responsibilities in the absence of the Banking Center Manager; and exemplifies and encourages Core Values by performing the following. Duties and Responsibilities include the following. Manages the Banking Center in the absence of manager. Manages operational processes and controls to... ensure the banking center maintains a high level Summary Assists Banking Center Manager in daily management and operation of the Banking Center; assumes Manager’s responsibilities in the absence of the Banking Center Manager; and exemplifies and encourages Core Values by performing the following. Duties and Responsibilities include the following. Manages the Banking Center in the absence of manager. Manages operational processes and controls to... ensure the banking center maintains a high level of quality as it relates to customer information and compliance standards. Assists in the delivery of quality customer service through personal contact with customers and prospects and adherence to approved quality standards. Assures effective utilization of staff, objective performance evaluations, and operational/audit quality of all employees. Mentors or assigns qualified mentor for all new Retail Bankers assigned to Banking Center for training. Ensures compliance with Retail Banker Mentoring Program standards. Oversees the coordination of communications to staff regarding all operational issues in the absence of manager. Collaborates with manager to conduct sales meetings as needed. Meets Banking Center performance standards in areas such as operating loss control, banker’s levels of performance, Bank Secrecy Act, bank security, compliance with established policies and procedures and all other aspects of banking center operations. Supports and promotes sales and service activities of staff, including opening new accounts and operating a cash drawer/recycler if necessary. May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions. Supervisory Responsibilities May directly supervise one to ten employees of the Retail Staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include assisting with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, rewarding and disciplining employees; addressing complaints and resolving problems. Competencies - To perform the job successfully, an individual should demonstrate the following competencies: Analytical and Design - Collects and researches data; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Interpersonal Skills/Customer Service - Maintains a high level of confidentiality; Manages difficult or emotional customer situations; Responds promptly to requests for service and assistance; Meets commitments. Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Leadership and Managing People - Exhibits confidence in self and others; Inspires and motivates others to perform well; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Delegates work assignments. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Diversity and Ethics - Promotes a harassment-free environment; Works with integrity and ethically. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity. Judgment and Motivation - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks. Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Adheres to Security Policy and Procedures. Adaptability and Initiative - Adapts to changes in the work environment; Manages competing demands; Asks for and offers help when needed. Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university preferred, high school diploma or general education degree (GED) required; minimum two years bank operations experience and one year supervisory experience; or equivalent combination of education and experience. Internal: minimum one to two years’ experience as a Retail Relationship Banker and/or Personal Banker Supervisor; new account training required; loan training preferred. Performance evaluation by Manager, Regional Manager and Chief Retail Officer will also be a consideration for promotion. Computer Skills To perform this job successfully, an individual should have knowledge of the Internet, Outlook, Microsoft Word and Excel. Ability to learn bank-specific software such as MPC, IBS, ADP, etc. Ability to use basic office machines. Bank Culture/Customer Service Skills Promotes the Bank’s culture, including the support of our Brand promise and Core Values. Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank. Physical Demands While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Work Environment The noise level in the work environment is usually moderate. This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion. Origin Bank is an equal opportunity employer and we do not discriminate in hiring or employment on the basis of race, color, sex, age, marital or veteran status, non-job related disability, religion, national origin, genetic information or any other basis protected by law. You think working at a bank isn’t for you? Maybe you should take another look. At Origin, we are changing people’s perception of banks. We believe we are life changers. We go beyond the transaction to develop relationships with our customers, so that we can truly understand what makes them unique. We are trusted advisors who understand the specific needs of our clients in order to custom fit solutions to their financial needs. We are managers, accountants, tech specialists, marketers, human resource professionals, business developers and mortgage officers. We are encouragers, financial counselors and problem solvers. And it is our promise to always make every customer feel like the only customer, every time Show more details...
via American Banker Jobs posted_at: 1 day agoschedule_type: Full-time
Summary: Plans, directs and organizes the sales and daily operational activities of assigned Banking Center to include lending, new accounts, cashiering and customer needs by following established procedures; maintains communication between Banking Center and Regional Management; accountable for all activities and performance of Banking Center; and exemplifies and encourages Core Values by... performing the following duties personally or through subordinate Summary: Plans, directs and organizes the sales and daily operational activities of assigned Banking Center to include lending, new accounts, cashiering and customer needs by following established procedures; maintains communication between Banking Center and Regional Management; accountable for all activities and performance of Banking Center; and exemplifies and encourages Core Values by... performing the following duties personally or through subordinate supervisors.Duties and Responsibilities include the following.Manages a single banking center with deposits of less than $25 million.Primary focus of role is on day-to-day operational execution and sales strategy within a small sales forceOccasional contribution to broader planning within area of expertise: 20% strategic, 40% tactical, and 40% transactional.Manages all functions and has ultimate responsibility for achievement of sales goals, operational activities and staff of Banking Center.Develops new outside business; oversees and ensures sales of new and existing business inside the Banking Center and promotes new sales generation outside the Banking Center.Ensures quality levels of customer service.Ensures and oversees development and training of staff, providing effective and motivating coaching and training to the team in areas such as career development, sales skills and service experience.Oversees administration of all personnel issues.Ensures the protection of all bank assets through compliance with operational audit procedures.Formulates annual budget in conjunction with Regional Management; operates within established budget.Develops and manages banking center business plan.Responsible for consultative sales systems, product education, promotions, and merchandising.Focuses on sales activities both inside and outside of the bank. Maintains and develops relationships with existing small business customers. Refers to other lines of business within the bank (ex: insurance, investments, commercial).Provides leadership, coaching and mentoring to Banking Center staff.Evaluates staff members’ work performance by preparing monthly reviews, daily celebration of successes and coaching on less than extraordinary performance.Serves as liaison between the Banking Center and Management by preparing and reporting on operations, sales, and productivity.Collaborates with Human Resources in decision making process regarding hiring, promotions, suspensions and/or terminations.Assists in the implementation of new products or programs to help provide better service to customers and stimulate new growth.May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions.Supervisory ResponsibilitiesManages one to two subordinate supervisors who supervise a total of one to five employees in the Retail Staff. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises one to ten non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Competencies - To perform the job successfully, an individual should demonstrate the following competencies:Analytical and Design - Collects and researches data; Designs work flows and procedures; Demonstrates attention to detail.Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.Interpersonal Skills/Customer Service - Maintains a high level of confidentiality; Remains open to others' ideas and tries new things; Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.Oral and Written Communication - Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Able to read and interpret written information.Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.Change Management and Delegation - Communicates changes effectively; Prepares and supports those affected by change; Delegates work assignments.Leadership and Managing People - Inspires and motivates others to perform well; Accepts feedback from others; Gives appropriate recognition to others; Takes responsibility for subordinates' activities; Develops subordinates' skills and encourages growth; Continually works to improve supervisory skills.Business Acumen and Cost Consciousness - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals; Works within approved budget; Develops and implements cost saving measures.Diversity and Ethics - Promotes a harassment-free environment; Works with integrity and ethically.Organizational Support - Follows policies and procedures; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.Judgment and Motivation - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.Planning/Organizing - Prioritizes and plans work activities; Sets goals and objectives.Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Adheres to Security Policy and Procedures.Adaptability and Initiative - Manages competing demands; Able to deal with frequent change; Asks for and offers help when needed.Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction; Commits to long hours of work when necessary.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceBachelor's degree (B. A.) from four-year college or university preferred, high school diploma or general education degree (GED) required; minimum of 3 years banking, 2 years management and 3 years sales experience; or equivalent combination of education and experience.Computer SkillsTo perform this job successfully, an individual should have knowledge of the Internet, Outlook, Microsoft Word and Excel. Ability to use basic office machines.Bank Culture/Customer Service SkillsPromotes the Bank’s culture, including the support of our Brand promise and Core Values.Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.Work Environment: The noise level in the work environment is usually moderate.This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion.Origin Bank is an equal opportunity employer and we do not discriminate in hiring or employment on the basis of race, color, sex, age, marital or veteran status, non-job related disability, religion, national origin, genetic information or any other basis protected by law Show more details...
via LinkedIn posted_at: 7 days agoschedule_type: Full-time
Origin Bank is seeking an Assistant Banking Center Manager to join our team at our Forsythe Banking Center in Monroe, LA! Minimum two years bank operations experience required. Summary Assists Banking Center Manager in daily management and operation of the Banking Center; assumes Manager’s responsibilities in the absence of the Banking Center Manager; and exemplifies and encourages Core Values... by performing the following. Duties And Responsibilities Origin Bank is seeking an Assistant Banking Center Manager to join our team at our Forsythe Banking Center in Monroe, LA! Minimum two years bank operations experience required.

Summary Assists Banking Center Manager in daily management and operation of the Banking Center; assumes Manager’s responsibilities in the absence of the Banking Center Manager; and exemplifies and encourages Core Values... by performing the following.

Duties And Responsibilities Include The Following
• Manages the Banking Center in the absence of manager.
• Manages operational processes and controls to ensure the banking center maintains a high level of quality as it relates to customer information and compliance standards.
• Assists in the delivery of quality customer service through personal contact with customers and prospects and adherence to approved quality standards.
• Assures effective utilization of staff, objective performance evaluations, and operational/audit quality of all employees.
• Mentors or assigns qualified mentor for all new Retail Bankers assigned to Banking Center for training. Ensures compliance with Retail Banker Mentoring Program standards.
• Oversees the coordination of communications to staff regarding all operational issues in the absence of manager.
• Collaborates with manager to conduct sales meetings as needed.
• Meets Banking Center performance standards in areas such as operating loss control, banker’s levels of performance, Bank Secrecy Act, bank security, compliance with established policies and procedures and all other aspects of banking center operations.
• Supports and promotes sales and service activities of staff, including opening new accounts and operating a cash drawer/recycler if necessary.
• May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions.

Supervisory Responsibilities
• May directly supervise one to ten employees of the Retail Staff.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities may include assisting with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience
• Bachelor's degree (B. A.) from four-year college or university preferred.
• High school diploma or general education degree (GED) required.
• Minimum two years bank operations experience and one year supervisory experience; or equivalent combination of education and experience.

Computer Skills
• To perform this job successfully, an individual should have knowledge of the Internet, Outlook, Microsoft Word and Excel.
• Ability to learn bank-specific software such as MPC, IBS, ADP, etc.
• Ability to use basic office machines.

Bank Culture/Customer Service Skills
• Promotes the Bank’s culture, including the support of our Brand promise and Core Values.
• Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor.
• Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.

Physical Demands
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear.
• The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment
• The noise level in the work environment is usually moderate.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion. Please visit our Origin Bank careers page to review the job description in its entirety.

Origin Bank is an equal opportunity employer based not discriminate in hiring or employment based on race, color, sex, age, marital or veteran status, non-job related dis, ability, religion, national origin, genetic information, or any other basis protected by law.

About Origin Bank

Deeply rooted in Origin’s history is a culture committed to providing personalized, relationship banking to businesses, municipalities, and personal clients to enrich the lives of the people in the communities it serves. Origin offers a broad range of financial services and currently operates 60 banking centers located throughout Texas, Louisiana and Mississippi. In today’s banking landscape, technology is the rule – human interaction and genuine relationships are the exception. Origin Bank delivers on both
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via Monster posted_at: 4 days agoschedule_type: Full-time
Origin Bank is seeking a Retail Relationship Banker to join our team at our Southlake Financial Center in Southlake, Tx! Summary: Serves customers by providing trusted banking advice, processing a variety of banking transactions, opening new accounts and researching and resolving problems in a manner which promotes and maintains positive customer experiences and relationships; and promotes the... Bank’s culture, including the support of our Brand Origin Bank is seeking a Retail Relationship Banker to join our team at our Southlake Financial Center in Southlake, Tx!

Summary: Serves customers by providing trusted banking advice, processing a variety of banking transactions, opening new accounts and researching and resolving problems in a manner which promotes and maintains positive customer experiences and relationships; and promotes the... Bank’s culture, including the support of our Brand promise and Core Values by performing the following duties.

Duties and Responsibilities include the following.
• Serves as a trusted advisor by connecting people to their dreams through meaningful conversations and by providing relevant banking advice.
• Is proficient with all required computer systems.
• Efficiently opens all retail products and services for customers.
• Ensures accuracy for new accounts and makes corrections as necessary
• Suggests the correct products and services in accordance with the customer’s needs and desired outcomes.
• Ensures customers are informed and comfortable using our products and engaging with our technologies.
• Follows through on all referrals and refers business to our commercial, insurance and investments partners.
• Seeks opportunities to develop new banking relationships from his or her own network and from the community.
• Follows all policies and procedures.
• Assists customers with all service requests including but not limited to: account and statement Research, safe deposit box access, rate and yield quotes, night deposit agreement initiation and processing, lost or stolen cards and transaction disputes.
• Conducts transactions on behalf of customers.
• Works with assigned teams to complete bank projects.
Supervisory Responsibilities:
• This job has no supervisory responsibilities.

Qualifications:
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
• High school diploma or general education degree (GED), college degree preferred; minimum one year banking platform experience preferred.

Computer Skills:
To perform this job successfully, an individual should have knowledge of the Internet, Outlook, Microsoft Word and Excel. Ability to use basic office machines. Ability to learn bank-specific software such as MPC, IBS, ADP, etc.

Bank Culture/Customer Service Skills:
Promotes the Bank’s culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.

Other Skills:
Individual must be flexible and able to travel to assigned Banking Centers to fill staffing needs with or without notice.

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Work Environment: The noise level in the work environment is usually moderate.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion. Please visit our Origin Bank careers page to review the job description in its entirety.

Origin Bank is an equal opportunity employer based not discriminate in hiring or employment based on race, color, sex, age, marital or veteran status, non-job related dis, ability, religion, national origin, genetic information, or any other basis protected by law.

About Origin Bank:

Deeply rooted in Origin’s history is a culture committed to providing personalized, relationship banking to businesses, municipalities, and personal clients to enrich the lives of the people in the communities it serves. Origin offers a broad range of financial services and currently operates 60 banking centers located throughout Texas, Louisiana and Mississippi. In today’s banking landscape, technology is the rule – human interaction and genuine relationships are the exception. Origin Bank delivers on both.

About the Company:
Origin Bank
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via LinkedIn schedule_type: Full-time
Summary Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software and systems, and related procedures... adhere to organizational values. This individual Summary Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software and systems, and related procedures... adhere to organizational values. This individual ensures an outstanding level of customer services by providing direct IT support to employees.

Duties And Responsibilities Include The Following
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups.
• Provides expert advice to management to meet long and short term objectives, investigates and resolves matters of significance on behalf of management.
• Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
• Analyzes and identifies trends in issue reporting and devising preventative solutions. Offers suggestions for any noted process improvements and develop the new procedures.
• Apply OS patches and upgrades on regular basis, and upgrade administrative tools and utilities.
• Maintain operational, configuration, or other procedures.
• Develop and maintain installation and configuration procedures.
• Creates user accounts and manages access control based on company policies.
• Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Hardware Problems, Computer Upgrades, Networking Setup/Diagnoses, Software Problems, PC specific Issues/Troubleshooting.
• Virus/Spyware Removal/Detection.
• Assists with hardware replacement (Receipt Printers, Keyboards, Mouse).

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:
• Analytical and Design - Synthesizes complex or diverse information; Collects and researches data; Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Interpersonal Skills/Customer Service - Maintains confidentiality; Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
• Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Puts success of team above own interests.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Judgment and Motivation - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.
• Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Adaptability and Initiative - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events; Looks for and takes advantage of opportunities.
• Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.

Qualifications
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience
• High school diploma or general education degree (GED); College degree preferred in the field of computer science and/or two plus year’s equivalent work experience.
• System Administration/System Engineer certification a plus.
• One to two years system administration experience.

Computer Skills
• To perform this job successfully, an individual should have advanced knowledge of the Internet and Microsoft Office Suite, including but not limited to Word, Excel, PowerPoint, Outlook and Publisher.
• Must be proficient with Microsoft Operating Systems.
• Knowledge of Active Directory users and computers.
• Working knowledge of current Windows Desktop/Server Operating Systems, VDI, and infrastructure software administration.
• Ability to conduct research into a wide range of computing issues as required.
• Ability to learn bank-specific software.

Bank Culture/Customer Service Skills
• Promotes the Bank’s culture, including the support of our Brand promise and Core Values.
• Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor.
• Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.

Other Skills And Abilities
• Ability to use, teach & troubleshoot Microsoft operating systems, Microsoft Office applications (Excel, Outlook, PowerPoint, Visio and Word) and Microsoft Publisher.
• Experience with databases, networks (LAN, WAN) and patch management.

Physical Demands
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel.
• The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment: The noise level in the work environment is usually moderate.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion. Please visit our Origin Bank careers page to review the job description in its entirety.

Origin Bank is an equal opportunity employer based not discriminate in hiring or employment based on race, color, sex, age, marital or veteran status, non-job related dis, ability, religion, national origin, genetic information, or any other basis protected by law.

About Origin Bank

Deeply rooted in Origin’s history is a culture committed to providing personalized, relationship banking to businesses, municipalities, and personal clients to enrich the lives of the people in the communities it serves. Origin offers a broad range of financial services and currently operates 60 banking centers located throughout Texas, Louisiana and Mississippi. In today’s banking landscape, technology is the rule – human interaction and genuine relationships are the exception. Origin Bank delivers on both
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via Salary.com schedule_type: Full-time
Origin Bank is seeking a Technical Support Analyst to join our team in Ruston, LA! Summary... Technical Support Analysis will be considered second level technical support at an enterprise level; supporting, monitoring and troubleshooting the overall technical infrastructure as well as establishing new interfaces, automation processes, and application efficiencies with the aid and support of the Information Systems Manager by performing the following Origin Bank is seeking a Technical Support Analyst to join our team in Ruston, LA!

Summary...

Technical Support Analysis will be considered second level technical support at an enterprise level; supporting, monitoring and troubleshooting the overall technical infrastructure as well as establishing new interfaces, automation processes, and application efficiencies with the aid and support of the Information Systems Manager by performing the following duties.

Duties and Responsibilities include the following:
• Owns, tracks, and resolves database related incidents and requests.
• Reviews service related reports (e.g: database backups, maintenance, monitoring) to ensure service related issues are identified and resolved within established SLAs.
• Responds to database related alerts and escalations/build solutions for recurring problems and deficiencies.
• Builds automated platforms/interfaces between third party applications.
• Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
• Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error and/or determines whether problem is caused by hardware such as modem, printer, cables, or telephone.
• Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff.
• Ensures trouble ticket resolution occurs in a timely manner and trouble ticket information is accurate and complete for reference and research.
• Responsible for end to end support of a complex network located in multiple locations supporting local and remote users.
• Performs hands-on fixes, including software/hardware install and upgrade and configuring systems and applications.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Works with vendors to support/analysis issues until resolution.
Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
• High school diploma or general education degree (GED).
• College degree preferred in the field of computer science and/or two plus years equivalent work experience.
• CompTIA A certification required.
• Microsoft/Cisco Certification a plus (MCP,CCNA,MCSE).
Computer Skills to perform this job successfully include the following:
• Experience with Database Administration for MSSQL Server.
• Experience in troubleshooting and resolving database problems.
• Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.
• Experience with backups, restores and recovery models.
• Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server.
• Experience in implementing operational automation using scripts.
• Knowledge of indexes, index management, and statistics.
• Experience working with Windows server, including Active Directory and proper disk configurations.
• Good communication and documentation skills.
• Advanced knowledge of the Internet and Microsoft Office Suite, including but not limited to Word, Excel, PowerPoint, Outlook and Publisher. Must be proficient with Microsoft Operating Systems.
• Windows Server 2008/2012/ Windows 7 / 8.1 / 10 expertise.
• Citrix Xendesktop/XenAPP administration and troubleshooting.
• Knowledge of Active Directory users and computers.
• Microsoft Exchange Server 2013 administration and troubleshooting.
• Knowledge of computer hardware.
• Working knowledge of a range of diagnostic utilities.
• Ability to conduct research into a wide range of computing issues as required.
• SQL Server backup and operational support.
This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion. Please visit our Origin Bank careers page to review the job description in its entirety.

Origin Bank is an equal opportunity employer based not discriminate in hiring or employment based on race, color, sex, age, marital or veteran status, non-job related dis, ability, religion, national origin, genetic information, or any other basis protected by law
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via Salary.com posted_at: 9 days agoschedule_type: Full-time
Summary Coordinates and oversees Human Resources activities such as benefits administration, personnel changes, employee relations, employee counseling, and management support; communicates and builds positive relationships with employees and managers; ensures policies, procedures and Human Resources programs are consistently administered, aligned with organizational goals and are in compliance... with professional standards, state and federal regulatory Summary Coordinates and oversees Human Resources activities such as benefits administration, personnel changes, employee relations, employee counseling, and management support; communicates and builds positive relationships with employees and managers; ensures policies, procedures and Human Resources programs are consistently administered, aligned with organizational goals and are in compliance... with professional standards, state and federal regulatory requirements and laws.

Duties and Responsibilities include the following:
• Assists the compensation team with FLSA classification plans and programs as well as the preparation, writing and approval of job descriptions, updating as needed.
• Conducts workplace investigations in response to complaints or concerns.
• Provides advice and counsel to management to ensure appropriate resolution of employee relations issues.
• Responds to inquiries regarding policies, procedures, and programs and provides leadership, support, and training throughout the organization as required.
• Oversees many aspects of HR Compliance, including policy and handbook updates and acknowledgements.
• Cross-trains on payroll process and serves as backup to Payroll and Equity Administrator.
• Administers Family and Medical Leave program.
• Works closely with the Benefits Coordinator to ensure professional and efficient administration of employee benefits; heavily involved in open enrollment setup and administration.
• Reviews reports of claim funding and other metrics related to benefit plan expenses; works with Finance to budget future expected costs.
• Assists the Talent Acquisition team with recruiting and onboarding of new hires as needed.
• Implements and oversees annual performance review process; updates reviews each year and creates/distributes reviews for all employees. Follows up on outstanding reviews.
• Serves as leader and main point of contact for 401k and HR audits.
• Oversees and administers the Employee Stock Purchase Plan (ESPP).
• Works with Payroll team to review and submit annual non-discrimination testing for 401k.
• Keeps up to date on ACA requirements; generates and submits 1095 forms to employees and IRS.
• Assists HR team members on special projects, during heavy workloads or PTO as needed.
• Moderate travel is required.
Supervisory Responsibilities
This job does not have any direct reports. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance in conjunction with management; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university in Business Management, Human Resources is preferred; minimum of three to five years’ human resources experience. Thorough knowledge of commonly-used staffing concepts, practices and labor/employment law.
Certificates, Licenses, Registrations
Professional Human Resources certification (PHR/SPHR) and/or Society for Human Resource Management Certified Professional (SHRM-CP) highly preferred.

Bank Culture/Customer Service Skills
Promotes the Bank’s culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion.
Please visit our Origin Bank careers page to review the job description in its entirety.

Origin Bank is an equal opportunity employer based not discriminate in hiring or employment based on race, color, sex, age, marital or veteran status, non-job related dis, ability, religion, national origin, genetic information, or any other basis protected by law
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via ZipRecruiter schedule_type: Full-time
Summary Serves customers by providing trusted banking advice, processing a variety of banking transactions, opening new accounts and researching and resolving problems in a manner which promotes and maintains positive customer experiences and relationships; and promotes the Bank's culture, including the support of our Brand promise and Core Values by performing the following duties. Duties and... Responsibilities include the following. • Serves Summary Serves customers by providing trusted banking advice, processing a variety of banking transactions, opening new accounts and researching and resolving problems in a manner which promotes and maintains positive customer experiences and relationships; and promotes the Bank's culture, including the support of our Brand promise and Core Values by performing the following duties.

Duties and... Responsibilities include the following.
• Serves as a trusted advisor by connecting people to their dreams through meaningful conversations and by providing relevant banking advice.
• Is proficient with all required computer systems.
• Efficiently opens all retail products and services for customers.
• Ensures accuracy for new accounts and makes corrections as necessary
• Suggests the correct products and services in accordance with the customer's needs and desired outcomes.
• Ensures customers are informed and comfortable using our products and engaging with our technologies.
• Follows through on all referrals and refers business to our commercial, insurance and investments partners.
• Seeks opportunities to develop new banking relationships from his or her own network and from the community.
• Follows all policies and procedures.
• Assists customers with all service requests including but not limited to: account and statement Research, safe deposit box access, rate and yield quotes, night deposit agreement initiation and processing, lost or stolen cards and transaction disputes.
• Conducts transactions on behalf of customers.
• Works with assigned teams to complete bank projects.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies - To perform the job successfully, an individual should demonstrate the following competencies:

Analytical and Design - Collects and researches data; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner.

Interpersonal Skills/Customer Service - Maintains a high level of confidentiality; Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.

Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Organizational Support - Follows policies and procedures; Supports organization's goals and values.

Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.

Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Adheres to Security Policy and Procedures.

Adaptability and Initiative - Adapts to changes in the work environment; Manages competing demands; Asks for and offers help when needed.

Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED), college degree preferred; minimum one year banking platform experience preferred.

Computer Skills

To perform this job successfully, an individual should have knowledge of the Internet, Outlook, Microsoft Word and Excel. Ability to use basic office machines. Ability to learn bank-specific software such as MPC, IBS, ADP, etc.

Bank Culture/Customer Service Skills

Promotes the Bank's culture, including the support of our Brand promise and Core Values.

Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.

Other Skills

Individual must be flexible and able to travel to assigned Banking Centers to fill staffing needs with or without notice.

Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Work Environment The noise level in the work environment is usually moderate.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion.

Origin Bank is an equal opportunity employer and we do not discriminate in hiring or employment on the basis of race, color, sex, age, marital or veteran status, non-job related disability, religion, national origin, genetic information or any other basis protected by law
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via Talent.com posted_at: 4 days agoschedule_type: Full-time
Summary This position requires a critical skill-set and level experience in areas that are not easily duplicated in the market. Proactively executes integrated sales, service and relationship strategies to support growth and retention of commercial clients that have borrowing needs for complex commercial, consumer and / or mortgage loans... Develops new-to-bank business relationships, as well as cross-marketing / needs fulfillment for existing clients, Summary This position requires a critical skill-set and level experience in areas that are not easily duplicated in the market.

Proactively executes integrated sales, service and relationship strategies to support growth and retention of commercial clients that have borrowing needs for complex commercial, consumer and / or mortgage loans...

Develops new-to-bank business relationships, as well as cross-marketing / needs fulfillment for existing clients, through segment-based sales plans to achieve revenue growth targets and maximize operating capabilities and profitability.

Duties and Responsibilities include the following.
• Leads the formulation and implementation of long and short-term strategic plans and objectives to increase market share / penetration and maximize opportunities for growth throughout the marketplace.
• Provides strong, compassionate and visible leadership, which fosters positive attitudes and trust among employees, clients and prospects.
• Provides product specialists with qualified referrals for cross-sell. Assists in closing deals across all products.
• Judges potential qualified clients / deals, structuring deals to balance risk and reward, recognizing early warning signs and closely monitoring clients to anticipate changes in risk rating.

Proactively identifies issues and restructures relationship to mitigate potential future risk.
• Monitors loan repayment activities and takes necessary action to collect from past due accounts.
• Partners with other departments (i.e. Treasury, Retail, Mortgage, etc.) to ensure ongoing and appropriate communication to support overall client and franchise objectives.
• Maintains frequent interaction with centers of influence, diverse industry segments, community leaders, regulators, and senior business contacts.
• Oversees and ensures safe and sound underwriting / credit practices and overall leadership of a sound lending activity.
• Strictly adheres to internal control policies such as the account opening protocols of accurate collection, completion and updating of all required documentation.
• Ensures that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.

Supervisory Responsibilities

May supervise employees of the Lending Staff such as Loan Assistants. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities may include and training employees; planning, assigning, and directing work; appraising performance in conjunction with management;

rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies - To perform the job successfully, an individual should demonstrate the following competencies :

Analytical and Design - Synthesizes complex information; Collects and researches data; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.

Interpersonal Skills / Customer Service - Maintains confidentiality; Responds promptly to customer needs; Meets commitments.

Oral and Written Communication - Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills;

Writes clearly and informatively; Able to read and interpret written information.

Teamwork - Contributes to building a positive team spirit; Supports everyone's efforts to succeed.

Business Acumen - Demonstrates knowledge of market and competition.

Organizational Support - Follows policies and procedures; Supports organization's goals and values; Benefits organization through outside activities.

Judgment and Motivation - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Demonstrates persistence and overcomes obstacles.

Planning / Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.

Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.

Adaptability and Innovation - Adapts to changes in the work environment; Manages competing demands; Develops innovative approaches and ideas.

Attendance / Punctuality and Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Bachelor's degree (B. A.) from four-year college or university; preferably in Finance, Business, Accounting or related field;

minimum five years strong performance in client relations in commercial banking with an emphasis on investments, or sales arenas, preferably within roles of increasing responsibilities.

Must have an in-depth knowledge of all aspects of commercial banking and an ability to quickly learn new products and services.

Computer Skills

To perform this job successfully, an individual should have knowledge of the Internet, Outlook, Microsoft Word and Excel.

Ability to learn bank-specific software such as MPC, IBS, ADP, etc. Ability to use basic office machines.

Other Skills

Must have a sharp business development focus and demonstrative innovated approaches. Must be a self-starter, someone who demonstrates by getting out in the marketplace.

Should be able to effectively interact with a variety of internal and external constituencies.

Bank Culture / Customer Service Skills

Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community / public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.

Physical Demands While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear.

The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment The noise level in the work environment is usually moderate.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion.

Origin Bank is an equal opportunity employer and we do not discriminate in hiring or employment on the basis of race, color, sex, age, marital or veteran status, non-job related disability, religion, national origin, genetic information or any other basis protected by law.

Last updated : 2024-01-05
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