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Most recent job postings at OverDrive, Inc.
via Jobvite
schedule_type: Full-time
The Digital Content Librarian's responsibilities include selecting and merchandising content to help partners build and showcase their digital collection, to increase sales and usage.
Responsibilities...
• Collaborate with team of Account Managers and Product Support Specialists to support collection development needs of partners.
• Create suggested collections of relevant K-12 curricular/library content in OverDrive Marketplace upon request
The Digital Content Librarian's responsibilities include selecting and merchandising content to help partners build and showcase their digital collection, to increase sales and usage.
Responsibilities...
• Collaborate with team of Account Managers and Product Support Specialists to support collection development needs of partners.
• Create suggested collections of relevant K-12 curricular/library content in OverDrive Marketplace upon request from a partner or Account Manager.
• Curate collections to feature on digital library websites as requested by a partner or Account Manager.
• Meet weekly with applicable Account Managers and Product Support Specialists to review accounts in each territory and discuss follow-up items and strategy for the week.
• Regularly create suggested lists in OverDrive Marketplace to maximize ordering and curation potential by partners.
• Collaborate with Account Manager to create collections (carts) for new partners during the onboarding process.
• Support sales campaigns and incentives to meet sales goals.
• Analyze usage patterns, local demographics, publisher specials, and other factors for the purpose of suggesting high value content purchases.
• Make title selections to be featured in OverDrive marketing materials.
• Assist in the creation of content publications such as the eHighlights catalog.
• Track the success of lists and other projects using Google Analytics and sales reports.
• Contribute to the OverDrive blog and/or Professional Book Nerds podcast.
• Maintain relevant partner data in Salesforce and other OverDrive databases.
• Special projects as assigned.
Requirements:
• Master’s Degree in Library Science (preferred), Education, or related field required. Equivalent in education and experience may be considered.
• 1 - 3+ years of applicable experience (collection development, collection curation, curriculum development).
• Ability to thrive in a fast-paced environment.
• Demonstrated initiative and creativity.
• Ability to work independently and as part of a team.
• Strong knowledge of books and/or the library or publishing industry.
• Detail oriented with strong technical aptitude.
• Demonstrated ability to complete assigned tasks and objectives, meet timelines, and provide updates.
• Strong problem solving, consulting, and prioritization skills.
• Excellent Microsoft Office skills.
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer Show more details...
Responsibilities...
• Collaborate with team of Account Managers and Product Support Specialists to support collection development needs of partners.
• Create suggested collections of relevant K-12 curricular/library content in OverDrive Marketplace upon request from a partner or Account Manager.
• Curate collections to feature on digital library websites as requested by a partner or Account Manager.
• Meet weekly with applicable Account Managers and Product Support Specialists to review accounts in each territory and discuss follow-up items and strategy for the week.
• Regularly create suggested lists in OverDrive Marketplace to maximize ordering and curation potential by partners.
• Collaborate with Account Manager to create collections (carts) for new partners during the onboarding process.
• Support sales campaigns and incentives to meet sales goals.
• Analyze usage patterns, local demographics, publisher specials, and other factors for the purpose of suggesting high value content purchases.
• Make title selections to be featured in OverDrive marketing materials.
• Assist in the creation of content publications such as the eHighlights catalog.
• Track the success of lists and other projects using Google Analytics and sales reports.
• Contribute to the OverDrive blog and/or Professional Book Nerds podcast.
• Maintain relevant partner data in Salesforce and other OverDrive databases.
• Special projects as assigned.
Requirements:
• Master’s Degree in Library Science (preferred), Education, or related field required. Equivalent in education and experience may be considered.
• 1 - 3+ years of applicable experience (collection development, collection curation, curriculum development).
• Ability to thrive in a fast-paced environment.
• Demonstrated initiative and creativity.
• Ability to work independently and as part of a team.
• Strong knowledge of books and/or the library or publishing industry.
• Detail oriented with strong technical aptitude.
• Demonstrated ability to complete assigned tasks and objectives, meet timelines, and provide updates.
• Strong problem solving, consulting, and prioritization skills.
• Excellent Microsoft Office skills.
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer Show more details...
via Jobvite
schedule_type: Full-time
The Social Media Specialist's responsibilities include providing quality social media communications to support OverDrive’s sales and marketing initiatives influencing the acquisition and retention of new business. This position makes recommendations and develops innovative, actionable social media strategies and messages for OverDrive’s Twitter, Facebook, LinkedIn, YouTube, TikTok, and other... social media outlets.
Responsibilities:
• Produce
The Social Media Specialist's responsibilities include providing quality social media communications to support OverDrive’s sales and marketing initiatives influencing the acquisition and retention of new business. This position makes recommendations and develops innovative, actionable social media strategies and messages for OverDrive’s Twitter, Facebook, LinkedIn, YouTube, TikTok, and other... social media outlets.
Responsibilities:
• Produce high-quality communications for social media channels, including Facebook, Twitter, LinkedIn, Instagram, YouTube and TikTok posts, while balancing the demands of brand management and cost/deadlines for social media initiatives.
• Facilitate B2B and B2C OverDrive presence on Facebook, Twitter and other social media outlets, and manage official OverDrive responses.
• Provide social media support for OverDrive-attended tradeshows and events
• Serve as OverDrive spokesperson through social media.
• Develop ideas for marketing / communications that best fit OverDrive’s strategic needs.
• Offer expert advice and opinions to team members.
• Participate in marketing campaign meetings to recommend social media strategies for each new campaign.
• Serve as the Brand Marketing & Communication team’s primary point of contact for all internal social media inquiries, including fielding questions regarding potential and existing social media support and providing on-demand support when needed.
• Provide quantitative and qualitative analysis (ROI) of results across all social media targeted.
• Provide support and input for other OverDrive marketing communications initiatives as assigned.
• Assist OverDrive Customer Service team with end user support issues via Facebook and Twitter.
Requirements:
• Bachelor’s Degree in Marketing, Journalism, Communications, Digital Media or related field, or equivalent experience.
• 3 - 5+ years’ of related experience (i.e., social media, copywriting, e-commerce, journalism, marketing, communications, etc.).
• Excellent writing, editing, and verbal and written communication skills.
• Attention to detail with excellent organizational and multitasking skills.
• Self-directed, tactful, diplomatic and a clear, courteous and professional manner when dealing with internal team members and the public.
• Knowledge of updated social media trends and new technology.
• Experience with social media analytical tools.
• Diplomacy and tact when issuing public responses.
• Ability to juggle demands of fast-paced environment.
• Industry and OverDrive knowledge.
• Computer proficiency with MS Office Suite.
• Leadership skills.
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer Show more details...
Responsibilities:
• Produce high-quality communications for social media channels, including Facebook, Twitter, LinkedIn, Instagram, YouTube and TikTok posts, while balancing the demands of brand management and cost/deadlines for social media initiatives.
• Facilitate B2B and B2C OverDrive presence on Facebook, Twitter and other social media outlets, and manage official OverDrive responses.
• Provide social media support for OverDrive-attended tradeshows and events
• Serve as OverDrive spokesperson through social media.
• Develop ideas for marketing / communications that best fit OverDrive’s strategic needs.
• Offer expert advice and opinions to team members.
• Participate in marketing campaign meetings to recommend social media strategies for each new campaign.
• Serve as the Brand Marketing & Communication team’s primary point of contact for all internal social media inquiries, including fielding questions regarding potential and existing social media support and providing on-demand support when needed.
• Provide quantitative and qualitative analysis (ROI) of results across all social media targeted.
• Provide support and input for other OverDrive marketing communications initiatives as assigned.
• Assist OverDrive Customer Service team with end user support issues via Facebook and Twitter.
Requirements:
• Bachelor’s Degree in Marketing, Journalism, Communications, Digital Media or related field, or equivalent experience.
• 3 - 5+ years’ of related experience (i.e., social media, copywriting, e-commerce, journalism, marketing, communications, etc.).
• Excellent writing, editing, and verbal and written communication skills.
• Attention to detail with excellent organizational and multitasking skills.
• Self-directed, tactful, diplomatic and a clear, courteous and professional manner when dealing with internal team members and the public.
• Knowledge of updated social media trends and new technology.
• Experience with social media analytical tools.
• Diplomacy and tact when issuing public responses.
• Ability to juggle demands of fast-paced environment.
• Industry and OverDrive knowledge.
• Computer proficiency with MS Office Suite.
• Leadership skills.
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer Show more details...
via Jobvite
posted_at: 23 days agoschedule_type: Full-time
The Specialist is responsible for supporting the setup, sales, and administration of TeachingBooks accounts. This includes the daily tasks of account support, data entry, intake and routing of questions as appropriate, and providing excellent customer service to increase partner use of TeachingBooks.
Responsibilities...
• Learn and demonstrate a fundamental understanding of TeachingBooks and other OverDrive products and services, and clearly articulate
The Specialist is responsible for supporting the setup, sales, and administration of TeachingBooks accounts. This includes the daily tasks of account support, data entry, intake and routing of questions as appropriate, and providing excellent customer service to increase partner use of TeachingBooks.
Responsibilities...
• Learn and demonstrate a fundamental understanding of TeachingBooks and other OverDrive products and services, and clearly articulate our capabilities and advantages to current and prospective partners.
• Assist partners with questions and follow-up on product-related issues and requests. As part of this, support the TeachingBooks / OverDrive goal to build strong personal relationships with each partner.
• Follow and maintain processes to evaluate, respond, and route incoming phone calls, emails, and other partner support requests.
• Follow and maintain processes for account setup, trials, quotes, orders, invoices, and accounts receivable.
• Input and maintain data related to federal and state level contractual obligations in CRM and other recordkeeping systems.
• Develop strong customer service relationships with prospects and partners—including leading meetings to welcome new primary contacts.
• Complete inbound sales calls/emails and outbound email sequences with the primary goal of setting appointments for the
• Business Development team.
• Follow and maintain CRM processes to manage data about accounts, partners, and prospects.
• Follow and maintain processes to research, update, and clean data regarding our partners.
• Follow and maintain processes to facilitate a seamless transition from a partner prospect to a TeachingBooks account.
• Assist with trade show participation, preparation, and follow-up.
Necessary Qualifications:
• Bachelor’s Degree or equivalent experience preferred.
• 1+ years of related experience (sales, sales support, marketing, customer service).
• Positive, proactive, organized person with a desire to help others by providing outstanding customer service.
• Self-motivated, with a desire to take the initiative, and collaborative approach.
• Computer proficiency (Microsoft Office Suite).
• Ability to quickly learn new software and systems.
• Strong communication skills (written and verbal).
• Well-organized with a strong attention to detail.
• Personable with a professional and team-oriented style.
Job Location:
This role will require you to be located in Cleveland, OH.
Who We Are:
TeachingBooks is an innovative educational company that strives to equitably give all readers insights and opportunities to deepen their understanding and joy of the books that they are reading. We connect readers in schools and libraries to a vibrant collection of hundreds of thousands of digital resources about fiction and nonfiction trade books. More than 50,000 schools and libraries currently have access to our service, including those in California, Indiana, Iowa, Nevada, New York, Texas, and Wisconsin.
In October 2021, OverDrive acquired TeachingBooks, and it has been a great partnership. Together, we want to enrich and deepen every reader’s connection to children and young adult books. OverDrive is the leading digital reading platform for over 76,000 public libraries, K-12 schools, colleges / universities, and corporations in 94 countries worldwide. We are dedicated to "A World Enlighted by Reading" by delivering the industry's most extensive collection of eBooks, audiobooks, and other digital media. As a Certified B Corporation, we celebrate empowering communities, supporting literacy, and creating reading happiness.
Who You Are:
This position may interest you if…you believe in working collaboratively to support our partners and team as we strive to equitably enrich reading for all. You are curious with a desire to learn, and are open to taking on challenges and diligently overcoming them. You are an empathetic communicator, critical thinker, and well-organized contributor. You believe in the quality of your work and enjoy excelling at what you do. You are self-sufficient and motivated by seeing tasks accomplished.
What’s Next:
As you’ve probably guessed, OverDrive and TeachingBooks is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive TeachingBooks team, apply below and tell us what inspires you about OverDrive and TeachingBooks and why you think you are perfect for our team.
OverDrive and TeachingBooks values diversity and is proud to be an equal opportunity employer Show more details...
Responsibilities...
• Learn and demonstrate a fundamental understanding of TeachingBooks and other OverDrive products and services, and clearly articulate our capabilities and advantages to current and prospective partners.
• Assist partners with questions and follow-up on product-related issues and requests. As part of this, support the TeachingBooks / OverDrive goal to build strong personal relationships with each partner.
• Follow and maintain processes to evaluate, respond, and route incoming phone calls, emails, and other partner support requests.
• Follow and maintain processes for account setup, trials, quotes, orders, invoices, and accounts receivable.
• Input and maintain data related to federal and state level contractual obligations in CRM and other recordkeeping systems.
• Develop strong customer service relationships with prospects and partners—including leading meetings to welcome new primary contacts.
• Complete inbound sales calls/emails and outbound email sequences with the primary goal of setting appointments for the
• Business Development team.
• Follow and maintain CRM processes to manage data about accounts, partners, and prospects.
• Follow and maintain processes to research, update, and clean data regarding our partners.
• Follow and maintain processes to facilitate a seamless transition from a partner prospect to a TeachingBooks account.
• Assist with trade show participation, preparation, and follow-up.
Necessary Qualifications:
• Bachelor’s Degree or equivalent experience preferred.
• 1+ years of related experience (sales, sales support, marketing, customer service).
• Positive, proactive, organized person with a desire to help others by providing outstanding customer service.
• Self-motivated, with a desire to take the initiative, and collaborative approach.
• Computer proficiency (Microsoft Office Suite).
• Ability to quickly learn new software and systems.
• Strong communication skills (written and verbal).
• Well-organized with a strong attention to detail.
• Personable with a professional and team-oriented style.
Job Location:
This role will require you to be located in Cleveland, OH.
Who We Are:
TeachingBooks is an innovative educational company that strives to equitably give all readers insights and opportunities to deepen their understanding and joy of the books that they are reading. We connect readers in schools and libraries to a vibrant collection of hundreds of thousands of digital resources about fiction and nonfiction trade books. More than 50,000 schools and libraries currently have access to our service, including those in California, Indiana, Iowa, Nevada, New York, Texas, and Wisconsin.
In October 2021, OverDrive acquired TeachingBooks, and it has been a great partnership. Together, we want to enrich and deepen every reader’s connection to children and young adult books. OverDrive is the leading digital reading platform for over 76,000 public libraries, K-12 schools, colleges / universities, and corporations in 94 countries worldwide. We are dedicated to "A World Enlighted by Reading" by delivering the industry's most extensive collection of eBooks, audiobooks, and other digital media. As a Certified B Corporation, we celebrate empowering communities, supporting literacy, and creating reading happiness.
Who You Are:
This position may interest you if…you believe in working collaboratively to support our partners and team as we strive to equitably enrich reading for all. You are curious with a desire to learn, and are open to taking on challenges and diligently overcoming them. You are an empathetic communicator, critical thinker, and well-organized contributor. You believe in the quality of your work and enjoy excelling at what you do. You are self-sufficient and motivated by seeing tasks accomplished.
What’s Next:
As you’ve probably guessed, OverDrive and TeachingBooks is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive TeachingBooks team, apply below and tell us what inspires you about OverDrive and TeachingBooks and why you think you are perfect for our team.
OverDrive and TeachingBooks values diversity and is proud to be an equal opportunity employer Show more details...
via Jobvite
schedule_type: Full-time
The Data Analyst's responsibilities include performing complex analysis in an evolving data environment, defining data architecture needs, creating use cases for data technologies and advancing our collective awareness of and expertise in data analytics and intelligence. This position will interact with new and existing data to improve data usability and quality, find trends, identify insights... and provide thought leadership on how to derive value
The Data Analyst's responsibilities include performing complex analysis in an evolving data environment, defining data architecture needs, creating use cases for data technologies and advancing our collective awareness of and expertise in data analytics and intelligence. This position will interact with new and existing data to improve data usability and quality, find trends, identify insights... and provide thought leadership on how to derive value from those aspects of data.
Responsibilities
• Coordinate projects, data and operational needs with colleagues to support team objectives
• Map and trace data from system to system to solve a given business or system problem. Document the types and structure of the business data (logical modeling).
• Question, define and coordinate analytic needs with project managers, product owners, marketing specialists and other stake holders to prepare requirements and schedule deliverables.
• Analyze and mine operational, business and experience data to identify patterns and correlations among various data sources, streams and points.
• Design and create data reports and reporting tools to help partners across the enterprise in their decision making.
• Write, audit and execute basic to complex levels of SQL or R code
• Build accurate forecasts and other prolific business models.
• Utilize tools such as Tableau, SSRS and R to develop and communicate data reports, insights and visualizations.
Requirements
• Bachelor’s Degree in related field (Data Analysis, Statistics, Quantitative Analysis or Statistical Modeling, etc.).
• 0 – 3+ years’ related experience.
• Strong documentation and communication skills.
• Ability to work and thrive in a fast-paced, rapidly-changing environment.
• Strong attention to detail with excellent organizational skills.
• Capable of working cooperatively with internal and external customers, as well as being an enthusiastic team player.
• Basic understanding of and ability to write successful code within applications in use at OverDrive including SQL, SSRS, Tableau, R and others.
What’s Next
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer Show more details...
Responsibilities
• Coordinate projects, data and operational needs with colleagues to support team objectives
• Map and trace data from system to system to solve a given business or system problem. Document the types and structure of the business data (logical modeling).
• Question, define and coordinate analytic needs with project managers, product owners, marketing specialists and other stake holders to prepare requirements and schedule deliverables.
• Analyze and mine operational, business and experience data to identify patterns and correlations among various data sources, streams and points.
• Design and create data reports and reporting tools to help partners across the enterprise in their decision making.
• Write, audit and execute basic to complex levels of SQL or R code
• Build accurate forecasts and other prolific business models.
• Utilize tools such as Tableau, SSRS and R to develop and communicate data reports, insights and visualizations.
Requirements
• Bachelor’s Degree in related field (Data Analysis, Statistics, Quantitative Analysis or Statistical Modeling, etc.).
• 0 – 3+ years’ related experience.
• Strong documentation and communication skills.
• Ability to work and thrive in a fast-paced, rapidly-changing environment.
• Strong attention to detail with excellent organizational skills.
• Capable of working cooperatively with internal and external customers, as well as being an enthusiastic team player.
• Basic understanding of and ability to write successful code within applications in use at OverDrive including SQL, SSRS, Tableau, R and others.
What’s Next
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer Show more details...
via Jobvite
schedule_type: Full-time
OverDrive is looking for a positive, articulate, detail-oriented person to lead outreach projects that ensure our literacy service is optimally set up and integrated into the technologies used by our educational customers. In this role you will regularly be developing, performing, and tracking ongoing outreach efforts with our school and library partners, and assisting in designing new technology... integrations to improve our service.
This is a
OverDrive is looking for a positive, articulate, detail-oriented person to lead outreach projects that ensure our literacy service is optimally set up and integrated into the technologies used by our educational customers. In this role you will regularly be developing, performing, and tracking ongoing outreach efforts with our school and library partners, and assisting in designing new technology... integrations to improve our service.
This is a full-time, hybrid on-site/remote position based in Cleveland, OH or Madison, WI. The person who fills this role will be a key member of the TeachingBooks Business Development team, reporting to the Manager of Business Development.
Cover Letter Required - please submit a cover letter, not exceeding one page, that highlights your experiences that are relevant to the tasks and responsibilities outlined in this position description.
In this role, you will (responsibilities):
• Conduct email and phone outreach to school districts, public libraries, and other partners making them aware of their state-funded access to TeachingBooks.
• Perform the initial account setup with partners to connect TeachingBooks to the technologies they use.
• Collect and maintain contact data for setup, support, and other outreach initiatives.
• Learn about educational technology, authentication, and outreach.
• Troubleshoot access and authentication failures and respond to support requests via email and phone to assist partner staff with technical issues and questions.
• Build and support relationships with other educational technology providers to manage the integration of TeachingBooks into these platforms.
• Work with TeachingBooks developers to design and test a myriad of ongoing programming changes that enhance our service.
Ideally, you’ll bring (necessary qualifications):
• Bachelor’s degree or equivalent skills and experience.
• 0 - 3 years of relevant experience, preferably in customer service, outreach, or sales.
• Exceptional communication skills via e-mail, phone, Zoom and other online platforms.
• Excellent organizational skills and attention to detail.
• Experience managing, accurately maintaining, and analyzing information.
• Interest in project management.
• Curiosity about educational technology.
• Excellent proficiency with Microsoft Office Suite, especially Excel.
• Comfort working collaboratively and independently.
Job Location:
This role will require you to be located in Cleveland, OH.
About TeachingBooks:
TeachingBooks (an OverDrive company) strives to personalize and enrich every reader's connection to children's and young adult books. Our online service includes more than 300,000 resources about fiction and nonfiction books used in the K–12 environment, with every resource selected to encourage the integration of multimedia author and book materials into reading and library activities.
What’s Next:
As you’ve probably guessed, OverDrive and TeachingBooks is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive TeachingBooks team, apply below and tell us what inspires you about OverDrive and TeachingBooks and why you think you are perfect for our team.
OverDrive and TeachingBooks values diversity and is proud to be an equal opportunity employer.
Cover Letter Required Show more details...
This is a full-time, hybrid on-site/remote position based in Cleveland, OH or Madison, WI. The person who fills this role will be a key member of the TeachingBooks Business Development team, reporting to the Manager of Business Development.
Cover Letter Required - please submit a cover letter, not exceeding one page, that highlights your experiences that are relevant to the tasks and responsibilities outlined in this position description.
In this role, you will (responsibilities):
• Conduct email and phone outreach to school districts, public libraries, and other partners making them aware of their state-funded access to TeachingBooks.
• Perform the initial account setup with partners to connect TeachingBooks to the technologies they use.
• Collect and maintain contact data for setup, support, and other outreach initiatives.
• Learn about educational technology, authentication, and outreach.
• Troubleshoot access and authentication failures and respond to support requests via email and phone to assist partner staff with technical issues and questions.
• Build and support relationships with other educational technology providers to manage the integration of TeachingBooks into these platforms.
• Work with TeachingBooks developers to design and test a myriad of ongoing programming changes that enhance our service.
Ideally, you’ll bring (necessary qualifications):
• Bachelor’s degree or equivalent skills and experience.
• 0 - 3 years of relevant experience, preferably in customer service, outreach, or sales.
• Exceptional communication skills via e-mail, phone, Zoom and other online platforms.
• Excellent organizational skills and attention to detail.
• Experience managing, accurately maintaining, and analyzing information.
• Interest in project management.
• Curiosity about educational technology.
• Excellent proficiency with Microsoft Office Suite, especially Excel.
• Comfort working collaboratively and independently.
Job Location:
This role will require you to be located in Cleveland, OH.
About TeachingBooks:
TeachingBooks (an OverDrive company) strives to personalize and enrich every reader's connection to children's and young adult books. Our online service includes more than 300,000 resources about fiction and nonfiction books used in the K–12 environment, with every resource selected to encourage the integration of multimedia author and book materials into reading and library activities.
What’s Next:
As you’ve probably guessed, OverDrive and TeachingBooks is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive TeachingBooks team, apply below and tell us what inspires you about OverDrive and TeachingBooks and why you think you are perfect for our team.
OverDrive and TeachingBooks values diversity and is proud to be an equal opportunity employer.
Cover Letter Required Show more details...
via Jobvite
schedule_type: Internship
• ** Internship for Summer of 2023 ***
OverDrive is looking for bright, driven, creative and out of the box thinkers who want to help create the way reading will be done for the next generation. We currently have an opening for a Developer Intern...
Who We Are:
The OverDrive Team is a group of passionate individuals working to deliver digital books to readers at libraries, schools and retailers all over the world. We work in a lively, casual
• ** Internship for Summer of 2023 ***
OverDrive is looking for bright, driven, creative and out of the box thinkers who want to help create the way reading will be done for the next generation. We currently have an opening for a Developer Intern...
Who We Are:
The OverDrive Team is a group of passionate individuals working to deliver digital books to readers at libraries, schools and retailers all over the world. We work in a lively, casual environment to develop software and apps that millions of people use every single day. We’re Clevelanders at heart – tenacious, committed and driven to exceed our own standards. Most of all, we’re idea people. We believe every great idea should be pursued, and we regularly celebrate the great ideas that come from every department.
Responsibilities:
• Program, develop, and produce data-driven Internet, intranet, and extranet applications.
• Experience developing data-driven web and Windows service applications in the .NET environment using C#.
• Experience with MS SQL Server.
Requirements:
• Pursuing a B.S. degree in Computer Science, Engineering, or Mathematics.
• 0-2 years’ experience (through internships) in software engineering.
• Has an understanding of best practices for essential software engineering areas, including testing, software version control, software development cycle, code documentation, build and deployment issues.
• Experience with object-oriented programming, design patterns, data structures and algorithms.
• Experience with tuning applications for best performance, has an understanding of performance and capacity tradeoffs.
• Reliable transportation (car, bus, carpool).
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you’re interested in joining the OverDrive team apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer.
• ** Internship for Summer of 2023 Show more details...
OverDrive is looking for bright, driven, creative and out of the box thinkers who want to help create the way reading will be done for the next generation. We currently have an opening for a Developer Intern...
Who We Are:
The OverDrive Team is a group of passionate individuals working to deliver digital books to readers at libraries, schools and retailers all over the world. We work in a lively, casual environment to develop software and apps that millions of people use every single day. We’re Clevelanders at heart – tenacious, committed and driven to exceed our own standards. Most of all, we’re idea people. We believe every great idea should be pursued, and we regularly celebrate the great ideas that come from every department.
Responsibilities:
• Program, develop, and produce data-driven Internet, intranet, and extranet applications.
• Experience developing data-driven web and Windows service applications in the .NET environment using C#.
• Experience with MS SQL Server.
Requirements:
• Pursuing a B.S. degree in Computer Science, Engineering, or Mathematics.
• 0-2 years’ experience (through internships) in software engineering.
• Has an understanding of best practices for essential software engineering areas, including testing, software version control, software development cycle, code documentation, build and deployment issues.
• Experience with object-oriented programming, design patterns, data structures and algorithms.
• Experience with tuning applications for best performance, has an understanding of performance and capacity tradeoffs.
• Reliable transportation (car, bus, carpool).
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you’re interested in joining the OverDrive team apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer.
• ** Internship for Summer of 2023 Show more details...
via Jobvite
schedule_type: Internship
• ** Internship for Summer of 2023 ***
OverDrive is looking for bright, driven, creative, and out of the box thinkers who want to help create the way reading will be done for the next generation. We are now accepting resumes for a Business Management Intern...
Who We Are:
The OverDrive Team is a group of passionate individuals working to deliver digital books to readers at libraries, schools, and retailers all over the world. We work in a lively,
• ** Internship for Summer of 2023 ***
OverDrive is looking for bright, driven, creative, and out of the box thinkers who want to help create the way reading will be done for the next generation. We are now accepting resumes for a Business Management Intern...
Who We Are:
The OverDrive Team is a group of passionate individuals working to deliver digital books to readers at libraries, schools, and retailers all over the world. We work in a lively, casual environment to develop software and apps that millions of people use every single day. We’re Clevelanders at heart – tenacious, committed, and driven to exceed our own standards. Most of all, we’re idea people. We believe every great idea should be pursued, and we regularly celebrate the great ideas that come from every department.
Responsibilities:
• Clean up Salesforce data / contact info and record.
• Identify priority and endangered accounts in Salesforce.
• Collaborate in researching / creating details for content marketing purposes.
• Provide information on additional services to existing customer including magazines, comics, streaming media, etc. offering free trials of these services
• Identify / create sales records for contacts in key sectors like F500, Healthcare, Prisons, & BCorps.
Requirements:
• Outstanding verbal and written communication skills.
• Organized with a strong attention to detail.
• Computer proficiency (Microsoft Office Suite).
• Confident and energetic; professional and team oriented.
• Flexible; ability to respond quickly to changes in project scope or timelines.
• Reliable transportation (car, bus, carpool).
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you’re interested in joining the OverDrive team apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer.
• ** Internship for Summer of 2023 Show more details...
OverDrive is looking for bright, driven, creative, and out of the box thinkers who want to help create the way reading will be done for the next generation. We are now accepting resumes for a Business Management Intern...
Who We Are:
The OverDrive Team is a group of passionate individuals working to deliver digital books to readers at libraries, schools, and retailers all over the world. We work in a lively, casual environment to develop software and apps that millions of people use every single day. We’re Clevelanders at heart – tenacious, committed, and driven to exceed our own standards. Most of all, we’re idea people. We believe every great idea should be pursued, and we regularly celebrate the great ideas that come from every department.
Responsibilities:
• Clean up Salesforce data / contact info and record.
• Identify priority and endangered accounts in Salesforce.
• Collaborate in researching / creating details for content marketing purposes.
• Provide information on additional services to existing customer including magazines, comics, streaming media, etc. offering free trials of these services
• Identify / create sales records for contacts in key sectors like F500, Healthcare, Prisons, & BCorps.
Requirements:
• Outstanding verbal and written communication skills.
• Organized with a strong attention to detail.
• Computer proficiency (Microsoft Office Suite).
• Confident and energetic; professional and team oriented.
• Flexible; ability to respond quickly to changes in project scope or timelines.
• Reliable transportation (car, bus, carpool).
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you’re interested in joining the OverDrive team apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer.
• ** Internship for Summer of 2023 Show more details...
via Jobvite
posted_at: 20 days agoschedule_type: Full-time
The Account Executive’s responsibilities include direct sales of the company’s main product lines and engaging in a variety of sales activities including sales presentations, representation at tradeshows and conferences. This role requires deep understanding of OverDrive’s products and services, as well as experience developing trusted relationships with current and future partners ... customers.
Responsibilities:
• Generate and qualify leads
The Account Executive’s responsibilities include direct sales of the company’s main product lines and engaging in a variety of sales activities including sales presentations, representation at tradeshows and conferences. This role requires deep understanding of OverDrive’s products and services, as well as experience developing trusted relationships with current and future partners ... customers.
Responsibilities:
• Generate and qualify leads through cold-calling, relationship selling, referral activity and lead follow-up. Convert leads into qualified sales pipeline, providing detailed product knowledge to share in appropriate form with potential leads.
• Drive demand in assigned territory through focused telephone campaigns, workshops, webinars, mass emails, and other innovative demand generation activities.
• Research, develop, and maintain an understanding of assigned territory, including prospects and existing partners in the within territory.
• Assist partners with identifying and reallocating new budget sources to increase spending on digital content.
• Demonstrate a strong focus on customer retention, including being proactive in managing the contract renewal process.
• Maintain data on a monthly / quarterly / annual basis regarding pipeline, prospects, and partner information into Salesforce.
• Participate in weekly meetings with management to present progress toward goals and collaborate on sales strategies.
Requirements:
• Bachelor’s Degree in related field, or equivalent experience.
• 2 – 5+ years’ of consultative sales experience.
• Outbound sales call and account management experience.
• Confident, proactive, and energetic; professional and team-oriented sales approach.
• Superior customer service skills.
• Excellent time management and organizational skills.
• Team player.
• Outstanding Microsoft Office skills.
• Working knowledge of publishing, library and / or school industries preferred.
What's Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer Show more details...
Responsibilities:
• Generate and qualify leads through cold-calling, relationship selling, referral activity and lead follow-up. Convert leads into qualified sales pipeline, providing detailed product knowledge to share in appropriate form with potential leads.
• Drive demand in assigned territory through focused telephone campaigns, workshops, webinars, mass emails, and other innovative demand generation activities.
• Research, develop, and maintain an understanding of assigned territory, including prospects and existing partners in the within territory.
• Assist partners with identifying and reallocating new budget sources to increase spending on digital content.
• Demonstrate a strong focus on customer retention, including being proactive in managing the contract renewal process.
• Maintain data on a monthly / quarterly / annual basis regarding pipeline, prospects, and partner information into Salesforce.
• Participate in weekly meetings with management to present progress toward goals and collaborate on sales strategies.
Requirements:
• Bachelor’s Degree in related field, or equivalent experience.
• 2 – 5+ years’ of consultative sales experience.
• Outbound sales call and account management experience.
• Confident, proactive, and energetic; professional and team-oriented sales approach.
• Superior customer service skills.
• Excellent time management and organizational skills.
• Team player.
• Outstanding Microsoft Office skills.
• Working knowledge of publishing, library and / or school industries preferred.
What's Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer Show more details...
via Jobvite
schedule_type: Internship
• ** Internship for Summer of 2023 ***
The Intern- Customer Support responsibilities include ensuring partners are achieving success and consistent growth in product awareness and usage...
Responsibilities:
• Review title metadata information like author, publisher, etc. from our inventory and add details to a company spreadsheet.
• Utilize multiple platforms when setting up operations for new contracts with schools and libraries.
• Update
• ** Internship for Summer of 2023 ***
The Intern- Customer Support responsibilities include ensuring partners are achieving success and consistent growth in product awareness and usage...
Responsibilities:
• Review title metadata information like author, publisher, etc. from our inventory and add details to a company spreadsheet.
• Utilize multiple platforms when setting up operations for new contracts with schools and libraries.
• Update marketing contact information while also reviewing customer websites to confirm how they are promoting our services.
• Respond to hold merge requests by utilizing multiple inventory tools.
• Research “help” contact information for individual member libraries that will assist end-users whenever they are having sign-in issues.
Requirements:
• Outstanding verbal and written communication skills.
• Demonstrated ability to establish and maintain excellent customer relationships.
• Able to communicate effectively and appropriately with client contacts, outside vendors / contractors, and internal staff.
• You have an eagerness to work within a dynamic, client-focused, service-oriented environment.
• Well organized with a strong detail orientation.
• Computer proficiency (Microsoft Office Suite).
• Confident and energetic; professional and team-oriented.
• Willingness to learn and take on new challenges and responsibilities.
• Flexible; ability to respond quickly to changes in project scope or timelines.
• Reliable transportation.
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you’re interested in joining the OverDrive team apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer.
• ** Internship for Summer of 2023 Show more details...
The Intern- Customer Support responsibilities include ensuring partners are achieving success and consistent growth in product awareness and usage...
Responsibilities:
• Review title metadata information like author, publisher, etc. from our inventory and add details to a company spreadsheet.
• Utilize multiple platforms when setting up operations for new contracts with schools and libraries.
• Update marketing contact information while also reviewing customer websites to confirm how they are promoting our services.
• Respond to hold merge requests by utilizing multiple inventory tools.
• Research “help” contact information for individual member libraries that will assist end-users whenever they are having sign-in issues.
Requirements:
• Outstanding verbal and written communication skills.
• Demonstrated ability to establish and maintain excellent customer relationships.
• Able to communicate effectively and appropriately with client contacts, outside vendors / contractors, and internal staff.
• You have an eagerness to work within a dynamic, client-focused, service-oriented environment.
• Well organized with a strong detail orientation.
• Computer proficiency (Microsoft Office Suite).
• Confident and energetic; professional and team-oriented.
• Willingness to learn and take on new challenges and responsibilities.
• Flexible; ability to respond quickly to changes in project scope or timelines.
• Reliable transportation.
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you’re interested in joining the OverDrive team apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer.
• ** Internship for Summer of 2023 Show more details...
via Jobvite
schedule_type: Full-time
The OverDrive Education Marketing Manager’s responsibilities include leading the marketing strategy and execution in support of the business objectives to promote academic success for K-12 students using OverDrive products, services, and content. The successful Manager will deeply understand the challenges and opportunities in school districts for books and digital content to impact outcomes in... support of curriculum (assigned reading) and to
The OverDrive Education Marketing Manager’s responsibilities include leading the marketing strategy and execution in support of the business objectives to promote academic success for K-12 students using OverDrive products, services, and content. The successful Manager will deeply understand the challenges and opportunities in school districts for books and digital content to impact outcomes in... support of curriculum (assigned reading) and to support other tactical goals. The Marketing Manager will develop creative, innovative, and actionable marketing and media campaigns to accomplish business unit objectives including content sales, brand awareness, product interest and engagement (lead generation), app installation or trial, and customer satisfaction. The person in this position will lead the OverDrive Education marketing team and work cross-functionally to conceive and operationalize campaigns supporting the business unit.
Responsibilities:
• Collaborate with Education business unit leadership to deeply understand target audiences, revenue goals and KPIs. Help define revenue, customer retention, and market share goals. Devise and iterate on the customer journey for the business unit. Develop strategies and plans to reach and engage markets through campaigns and initiatives.
• Develop deep understanding of the business unit through primary and / or secondary research and apply ongoing market insights to improve strategies, plans and messages.
• Design the marketing and demand generation strategy that achieves the business unit’s lead generation, opportunity pipeline, onboarding, and utilization goals.
• Serve as project manager for all initiatives or campaigns in specific market. Establish and maintain relationships and good communication in coordination with key internal department members to carry out and ensure maximization of marketing campaign goals, timelines and budgets.
• Research and understand the competitive landscape and collaborate with the Product team to understand the product roadmap, partner-impacting releases, and determine appropriate messaging channels, message, and delivery.
• Collaborate with the Publisher Account Services team to ensure content promotion opportunities are woven through the business unit marketing plans, and to understand and support revenue goals of the suppliers that serve the business unit.
• Collaborate with Sales leadership to determine the sales enablement tools and resources sales teams need in support of product releases, content promotions, and other marketing campaigns.
• Develop a strategy and vision with corresponding budget and resource plan that supports business priorities and leads to growth. Own the business unit’s marketing budget and ensure that all campaigns are executed within the established budget and maintain production schedules.
• Align with marketing and sales teams to establish marketing qualified lead (MQL) criteria, volume estimates, service level agreements (SLA), and sales acceptance criteria.
• Establish lead scoring & grading criteria in partnership with marketing and sales stakeholders.
• Measure results and evaluate the effectiveness of all responsible campaigns and initiatives, and use that information to drive better, more effective campaigns.
• Manage the business unit Marketing team – typically a content marketer and a coordinator - to develop and execute a marketing channel strategy and generate creative, compelling, and innovative marketing campaigns and drive flawless execution against KPIs and performance forecasts. Set team goals, hire, coach, and mentor team members.
Requirements:
• 7+ years of experience in Marketing, preferably in a business-unit-aligned role.
• Experience driving omnichannel inbound and outbound marketing strategies.
• Excellent verbal and written communication skills, including copy writing; strong listening skills.
• Strong project management skills.
• Strong attention to detail with excellent organizational and multi-tasking skills.
• Self-directed, tactful and diplomatic with a clear, courteous and professional manner.
• Possess deep knowledge of marketing platforms for analytics and automation, such as Salesforce, Google Analytics, Adobe Web Analytics, HubSpot, or other similar software.
• Excellent analytical skills, with the ability to identify business recommendations, pain points and opportunities.
• Able to design and leverage marketing analytics that demonstrate ROI, revenue attribution, and campaign optimization opportunities.
• Strong leader, with the ability to mentor and coach a team, and the ability to influence cross-functional team members and senior leaders.
• Creative, innovative, and an outside-the-box thinker.
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer Show more details...
Responsibilities:
• Collaborate with Education business unit leadership to deeply understand target audiences, revenue goals and KPIs. Help define revenue, customer retention, and market share goals. Devise and iterate on the customer journey for the business unit. Develop strategies and plans to reach and engage markets through campaigns and initiatives.
• Develop deep understanding of the business unit through primary and / or secondary research and apply ongoing market insights to improve strategies, plans and messages.
• Design the marketing and demand generation strategy that achieves the business unit’s lead generation, opportunity pipeline, onboarding, and utilization goals.
• Serve as project manager for all initiatives or campaigns in specific market. Establish and maintain relationships and good communication in coordination with key internal department members to carry out and ensure maximization of marketing campaign goals, timelines and budgets.
• Research and understand the competitive landscape and collaborate with the Product team to understand the product roadmap, partner-impacting releases, and determine appropriate messaging channels, message, and delivery.
• Collaborate with the Publisher Account Services team to ensure content promotion opportunities are woven through the business unit marketing plans, and to understand and support revenue goals of the suppliers that serve the business unit.
• Collaborate with Sales leadership to determine the sales enablement tools and resources sales teams need in support of product releases, content promotions, and other marketing campaigns.
• Develop a strategy and vision with corresponding budget and resource plan that supports business priorities and leads to growth. Own the business unit’s marketing budget and ensure that all campaigns are executed within the established budget and maintain production schedules.
• Align with marketing and sales teams to establish marketing qualified lead (MQL) criteria, volume estimates, service level agreements (SLA), and sales acceptance criteria.
• Establish lead scoring & grading criteria in partnership with marketing and sales stakeholders.
• Measure results and evaluate the effectiveness of all responsible campaigns and initiatives, and use that information to drive better, more effective campaigns.
• Manage the business unit Marketing team – typically a content marketer and a coordinator - to develop and execute a marketing channel strategy and generate creative, compelling, and innovative marketing campaigns and drive flawless execution against KPIs and performance forecasts. Set team goals, hire, coach, and mentor team members.
Requirements:
• 7+ years of experience in Marketing, preferably in a business-unit-aligned role.
• Experience driving omnichannel inbound and outbound marketing strategies.
• Excellent verbal and written communication skills, including copy writing; strong listening skills.
• Strong project management skills.
• Strong attention to detail with excellent organizational and multi-tasking skills.
• Self-directed, tactful and diplomatic with a clear, courteous and professional manner.
• Possess deep knowledge of marketing platforms for analytics and automation, such as Salesforce, Google Analytics, Adobe Web Analytics, HubSpot, or other similar software.
• Excellent analytical skills, with the ability to identify business recommendations, pain points and opportunities.
• Able to design and leverage marketing analytics that demonstrate ROI, revenue attribution, and campaign optimization opportunities.
• Strong leader, with the ability to mentor and coach a team, and the ability to influence cross-functional team members and senior leaders.
• Creative, innovative, and an outside-the-box thinker.
What’s Next:
As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team.
OverDrive values diversity and is proud to be an equal opportunity employer Show more details...
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