OVH.net is a global web hosting provider that offers a broad range of products and services to meet the needs of both businesses and individuals. The company provides a wide array of hosting solutions, including shared, VPS, and dedicated servers, as well as cloud, web, and application hosting services. Additionally, OVH.net provides domain registration, domain name transfers, and email hosting services. With offices in Europe, North America, and Asia, the company is able to offer top-tier customer support and competitive prices on all of its products and services. OVH.net is a reliable and secure choice for customers seeking a comprehensive web hosting solution.
This can be a wise solution for your business or organization. Cloud Computing is the latest buzzword in the hosting industry.quora.comOVH Hosting has a long history as a hosting company and has many important features. One of the most popular is their low level of hosting, a standard or cloud-based VPS solution.
Founded in 1999, the group manages and maintains 30 datacentres in 12 sites across four continents, deploys its own global fibre optic network, and manages the entire supply chain for web hosting.quora.comOVH hosting is a global provider of hyperscale cloud, which offers businesses a benchmark for value and performance in the sector.
SYSTRAN opted for the OVHcloud Public Cloud to build specialised translation models, and deploy them on a large scale via SYSTRAN Translate: a free online specialised translation service.ovhcloud.comiLovePDF uses a powerful, high availability infrastructure based on OVHcloud, to offer online PDF editing and conversion tools to users worldwide.
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EncryptedSite is Encrypted
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CountryHosted in France
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Latitude\Longitude48.8582 / 2.3387 Google Map
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Traffic rank#1,222 Site Rank
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Site age26 yrs old
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Site Owner informationWhois info
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Traded asEuronext,:,OVH
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Founded1999
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HeadquartersRoubaix,France
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Key peopleOctave Klaba,Michel Paulin,Henryk Klaba,Miroslaw Klaba
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Number of employees2,700 (2022)
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ProductsVPS,,,dedicated hosting service,,,cloud computing,, public cloud, private cloud,,web hosting,,,DSL
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Revenue€663 million (2021)
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TypePrivate
#1,222
26 yrs
France
OVHcloud US is looking for a Cloud Support Agent to join our Customer Support team. The Cloud Support Agent provides frontline support for customer infrastructures, technical troubleshooting, and billing concerns. The ideal candidate should have a customer-centric mindset, a curiosity and excitement for technology, and a willingness to always learn new experiences. This position... works directly with our Infrastructure Operations, Product Management and Product Marketing teams to ensure we remain focused on the customer experience and continuously increase satisfaction, retention, and feedback.
This position is located in Reston, VA and is included in OVHcloud US hybrid work policy.
Ability to work a flexible schedule including nights, weekends, and holidays in a 24/7/365 environment is required.
Essential Duties & Responsibilities
• Customer Centric as Frontline Support – Be the first point of contact for OVHCloud customers via omnichannel support. You will set the tone and experience for a positive and engaging support experience during some very hectic times for our customers.
• Efficiency is Key – Communicating, researching, troubleshooting, and escalating customer’s needs with a sense of urgency. You are individually responsible for your customer efficiency KPI metrics. We want you to tackle customer cases as if your own business was impacted.
• Cloud Troubleshooting – You are responsible for ensuring the customer’s infrastructure is always available. When it is not, you will be required to use technical knowledge and tools to identify and isolate issues and take the appropriate steps to ensuring our customers are back up as soon as possible.
• Questioning Mindset – When you hear hooves, we want you to also think about zebras too, not just horses! It is important to ask questions of your customers and peers to have a clear understanding of how to go forward. It is equally important to question how things work. If you see an opportunity to improve processes and procedures to positively impact the customer experience, we want to know!
• Expanding your Knowledge – You are responsible for staying current with changes, updates, trainings and completing any manager required courses. This includes internal and external training resources. We encourage test accounts and being a part of user acceptance testing.
Minimum Requirements
• 3+ years of experience in customer support service for technical products, including at least 2 years using a ticketing system for support (ServiceNow, Zendesk)
• IT degree or 3+ years of experience in lieu of
• Excellent written, verbal and communication skills are critical
• Excellent analytical/problem-solving skills, including scientific troubleshooting methods
• Experience with Linux and Windows servers
• Experience with virtual environments - VMware/Hyper V.
• Strong knowledge of networking - OSI, Ports, Protocols
• Experience with operating systems – versioning and installations
• Experience with command line protocols
• Experience with control panels – cPanel and Plesk
• LPI Essentials knowledge desired
• CompTIA A+, Network+, Server+, or proven equivalent experience desired
• Have a desire to work in a fun, exciting and collaborative environment
Experience With The Following Is a Plus
• LPI Essentials
• CompTIA A+, Network+, Server+
• Working with APIs
• OpenStack
Working Conditions
• Standard office environment.
Company Description – About OVHcloud
OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US delivers bare metal servers, hosted private cloud, hybrid and public cloud solutions. OVHcloud manages 30 data centers across 12 sites on four continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges – today and tomorrow. With a 21-year heritage, OVHcloud is committed to developing responsible technology and strives to be the driving force behind the next cloud evolution. .
EEO Statement
OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.
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• Properly use packaging materials, including hand tools, glues, nails, padding, etc
• Keep complete records of all materials that go through the warehouse...
• Pack, weigh and label completed items for shipment or storage
• Follow all company guidelines regarding packaging to ensure items arrive at their destination
• Identify and dispose of defective items before they are shipped to customers
Requirements
• Experience in manufacturing or related field is preferred
• Basic shop skills, such as using hand tools
• Ability to follow verbal and written instructions
Job Types: Full-time, Temporary
Pay: From $2,089.00 per month
Benefits:
• 401(k) matching
• Flexible schedule
• Health insurance
• Health savings account
• Parental leave
• Retirement plan
• Vision insurance
Experience level:
• No experience needed
• Under 1 year
Schedule:
• Day shift
Work Location: On the road Show more details...
The Information Systems Engineer is responsible for the development, systems administration, automation and operational support of infrastructure services. This role is part of an advanced team of engineers that actively engages in both team and individual development and whose success is a direct result of curiosity and innovation...
Essential Duties & Responsibilities
• Develop and automate the delivery and configuration of servers.
• Develop and automate second-day operations support of servers and operating systems.
• Develop and automate service monitoring.
• Create solutions for maintaining site reliability in a production environment.
• Develop remediation automation.
• Manual and automated infrastructure deployment.
• Automated and manual configuration.
Minimum Requirements
• At least 3 years of relevant experience is required.
• Work or educational experience with Linux OS.
• Experience with virtualization and containers technology.
• Solid foundation in one of the following programming languages or similar (i.e., Perl, Python, GoLang, Java, Bash).
• Passion for learning new technologies.
• Strong critical thinking skills, and the ability to “think on your feet.”
• Experience debugging, designing & implementing solutions for complex technical problems.
• Thrives in a team-oriented, project-based work environment, while also producing results independently due to a self-starter mindset.
• Previous work, internship or co-op experience, preferably with customer-facing responsibilities.
• Ability to learn in a fast-paced environment.
Working Conditions And Experience
Standard office environment
Company Description - About OVHcloud And Experience
OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US delivers bare metal servers, hosted private cloud, hybrid and public cloud solutions. OVHcloud manages 30 data centers across 12 sites on four continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges – today and tomorrow. With a 21-year heritage, OVHcloud is committed to developing responsible technology and strives to be the driving force behind the next cloud evolution.
EEO Statement
OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.
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