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https://paloaltonetworks.com
Palo Alto Networks, Inc
Most recent job postings at Palo Alto Networks, Inc
via Palo Alto Networks
posted_at: 10 hours agoschedule_type: Full-time
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done,
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
We are seeking a driven problem solver to join our new, growing Security Analyst team at Unit 42. We are responsible for the internal security monitoring, threat hunting, and incident response for some of the largest networks in the world. As a Security Analyst, we will rely on you to detect and respond to cyber incidents facing customers’ internal business
The ideal candidate is a quick learner and good communicator who will analyze threat alerts that fire from our Cortex XSOAR. The candidate should be a creative thinker who takes pride in solving challenging security problems.
Your Impact
• Work closely with Palo Alto Networks' largest customers to provide the best Managed Detection and Response (MDR) security service in market
• Own an incident lifecycle from outbreak to full remediation as an integral part of a 24x7 follow-the-sun global SOC
• Provide critical feedback to the different product, research and engineering teams to help improve the products for the entire Palo Alto Networks' customer base
• Work closely with Security Research, Threat Intelligence and Threat Hunting teams to remediate and detect new emerging threats
Your Experience
• 3+ years of experience in a multi tiered SOC/IR/MDR team
• Experienced with Technologies such as EDR, SIEM, SOAR, FW
• Deep understanding of attack trends and threat detection services
• Familiarity with security best practices and common emerging security threats
• Excellent written and verbal communication skills in English
• These are a plus, but not required:
• Experience in Python programming
• Experience with Malware Analysis
• Experience with XSOAR or Cortex XDR
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/yr to $169050/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
We are seeking a driven problem solver to join our new, growing Security Analyst team at Unit 42. We are responsible for the internal security monitoring, threat hunting, and incident response for some of the largest networks in the world. As a Security Analyst, we will rely on you to detect and respond to cyber incidents facing customers’ internal business
The ideal candidate is a quick learner and good communicator who will analyze threat alerts that fire from our Cortex XSOAR. The candidate should be a creative thinker who takes pride in solving challenging security problems.
Your Impact
• Work closely with Palo Alto Networks' largest customers to provide the best Managed Detection and Response (MDR) security service in market
• Own an incident lifecycle from outbreak to full remediation as an integral part of a 24x7 follow-the-sun global SOC
• Provide critical feedback to the different product, research and engineering teams to help improve the products for the entire Palo Alto Networks' customer base
• Work closely with Security Research, Threat Intelligence and Threat Hunting teams to remediate and detect new emerging threats
Your Experience
• 3+ years of experience in a multi tiered SOC/IR/MDR team
• Experienced with Technologies such as EDR, SIEM, SOAR, FW
• Deep understanding of attack trends and threat detection services
• Familiarity with security best practices and common emerging security threats
• Excellent written and verbal communication skills in English
• These are a plus, but not required:
• Experience in Python programming
• Experience with Malware Analysis
• Experience with XSOAR or Cortex XDR
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/yr to $169050/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
via Palo Alto Networks
posted_at: 9 hours agoschedule_type: Full-time
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done,
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
As a Systems Engineer Manager, you lead, mentor, and coach a team of dedicated Systems Engineers. You raise the bar, providing the guidance and tools your team will need to continue to perform and excel within their positions. You’ll partner closely with your team to find opportunities for training, product development feedback, and changes to our sales approach. You enjoy developing highly skilled talent, committing your time to enable their success and accomplishments.
You’ll educate our partners and customers, providing thought-leadership in the constantly changing environment of cybersecurity. You’ll act as an example for your team on establishing relationships with customers, acting quickly to resolve concerns and show value in securing their space.
Your Impact
• Establish and maintain executive technical relationships with assigned customers within the Navy/USMC territory
• Coach SEs on your team to engage with customer contacts on value driven relationships
• Deliver company positioning and messaging for our Security Operating Platform and Application Framework to customers, partners, and external audiences
• Deliver highly technical, strategic content to external audiences to help educate and empower our clients, partners, and employees
• Recruit and hire new Systems Engineers into the territory
• Onboarding, training, and mentoring your new and established team members to maintain a high level of technical capability and independence
• Influence sales process by partnering with clients and prospective customers to implement best practices within their digital environments
• Support field SE team in complex evaluations, troubleshooting, and challenges found in customer environments
• Assist with defining periodic SE training curriculum
• Assist Channel team in ensuring Partner SE’s are trained and can support Palo Alto Networks evaluation installation
• Foster channel partner relationships with their technical teams
• Provide technical leadership in customer interactions to include sharing security trends and standard methodologies being employed by other customers to actively be part of the selling process—have a unique value with the customers in your district
• Direct account engagement and customer relationships are a critical part of this role
• Leverage client and SE feedback to provide meaningful details around our service and product offerings to the appropriate internal departments for improvements
Your Experience
• Active TS clearance highly desired
• Strong cybersecurity background (networking, cloud, analytics, identity, and automation)
• 3+ years experience as a pre-sales SE Manager, Sr SE Manager, or Consulting Engineering
• Industry knowledge of security product market trends and directional awareness of Palo Alto Network’s roadmap and technology development efforts
• The role calls for in-depth knowledge of competitive security products
• Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base, and maintains a general understanding of competitive selling strategies
• 50-70% travel within the assigned region
• Strong communication (written and verbal) and presentation skills
The Team
As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $211,800/yr to $291,150/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
As a Systems Engineer Manager, you lead, mentor, and coach a team of dedicated Systems Engineers. You raise the bar, providing the guidance and tools your team will need to continue to perform and excel within their positions. You’ll partner closely with your team to find opportunities for training, product development feedback, and changes to our sales approach. You enjoy developing highly skilled talent, committing your time to enable their success and accomplishments.
You’ll educate our partners and customers, providing thought-leadership in the constantly changing environment of cybersecurity. You’ll act as an example for your team on establishing relationships with customers, acting quickly to resolve concerns and show value in securing their space.
Your Impact
• Establish and maintain executive technical relationships with assigned customers within the Navy/USMC territory
• Coach SEs on your team to engage with customer contacts on value driven relationships
• Deliver company positioning and messaging for our Security Operating Platform and Application Framework to customers, partners, and external audiences
• Deliver highly technical, strategic content to external audiences to help educate and empower our clients, partners, and employees
• Recruit and hire new Systems Engineers into the territory
• Onboarding, training, and mentoring your new and established team members to maintain a high level of technical capability and independence
• Influence sales process by partnering with clients and prospective customers to implement best practices within their digital environments
• Support field SE team in complex evaluations, troubleshooting, and challenges found in customer environments
• Assist with defining periodic SE training curriculum
• Assist Channel team in ensuring Partner SE’s are trained and can support Palo Alto Networks evaluation installation
• Foster channel partner relationships with their technical teams
• Provide technical leadership in customer interactions to include sharing security trends and standard methodologies being employed by other customers to actively be part of the selling process—have a unique value with the customers in your district
• Direct account engagement and customer relationships are a critical part of this role
• Leverage client and SE feedback to provide meaningful details around our service and product offerings to the appropriate internal departments for improvements
Your Experience
• Active TS clearance highly desired
• Strong cybersecurity background (networking, cloud, analytics, identity, and automation)
• 3+ years experience as a pre-sales SE Manager, Sr SE Manager, or Consulting Engineering
• Industry knowledge of security product market trends and directional awareness of Palo Alto Network’s roadmap and technology development efforts
• The role calls for in-depth knowledge of competitive security products
• Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base, and maintains a general understanding of competitive selling strategies
• 50-70% travel within the assigned region
• Strong communication (written and verbal) and presentation skills
The Team
As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $211,800/yr to $291,150/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
via Palo Alto Networks
posted_at: 1 day agoschedule_type: Full-time
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done,
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto N
The Cloud Engagement Director is responsible for all aspects of the technical solution life cycle for Prisma Cloud’s largest accounts. This includes leading design, implementation, and adoption in both a pre and post-sales capacity. The Cloud Engagement Director will have a concentration on ensuring that the client achieves their goals through the deployment of the Prisma Cloud portfolio.
You will be responsible for improving our client’s time to value by accelerating Prisma Cloud adoption aligned to their business outcomes. This is accomplished through the delivery of business-relevant security conversations with our clients while directing the execution of Palo Alto Networks’ global sales, support, delivery, and product teams in our most strategic accounts.
• In this director-level role, you will be leading and directing cross functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes.
• As a thought leader, you will address customer’s cloud security challenges by leveraging Palo Alto Networks Cloud technologies in a way that creates differentiated business value.
• As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention first security approach based on the Palo Alto Networks security platform.
Your Impact:
• Build ongoing executive-level relationships in our biggest accounts with the highest propensity for cloud spend. These accounts may be existing Prisma Cloud customers with high expansion/upside probability, Prisma Cloud Whitespace, or PANW Whitespace, or.
• Identify and document the client's strategic cloud transformation goals and KPIs for value realization.
• Define and own the customer deployment strategy and value realization plan to achieve the goals and KPIs defined above.
• Accelerate customer adoption of Prisma Cloud by leading the development of a proper product and services implementation strategy for Prisma Cloud customers
• Assist the customer in understanding the benefits that can be realized by deploying Prisma Cloud technology, process, and tools; developing business cases around those benefits and measuring results to ensure the achievement of those benefits
• Develop, implement, and lead program governance on the projects and lifecycle operations of the customer's Prisma Cloud investments maintaining project-level oversight and managing exceptions related to timelines, milestones, migration targets, and business transformation strategies
• Setting and driving an agenda with the customer or prospect, both directly and with the local sales teams, and within the market through various engagements, including client workshops, architectural assessments, and designs.
• Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments.
• Developing and maintaining an executive level point of view on Cybersecurity trends with a deep understanding of architectures for Cloud Security and the ability to successfully position a Palo Alto Networks approach.
Your Experience
• Experience with AWS, Microsoft Azure or Google Cloud Platform configuration and administration of security features and services (including identity and access management, networking, firewalls, encryption)
• Solid fundamental networking background
• Knowledge of ancillary security areas such as identity management, SIEM, network and endpoint
• Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers
• Strong communication (written and verbal) and presentation skills, both internally and externally.
• "Whatever it takes" attitude and motivation to do whatever is necessary to overcome obstacles to ensure customer adoption of the Prisma Cloud platform, close large opportunities, and expand the Prisma Cloud footprint in our largest cloud accounts.
• Degree in CS or equivalent - 10+ years technical sales or equivalent experience or equivalent military experience required
• Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress.
• Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings.\
Preferences
• Experience with IaC software tools (CloudFormation, Terraform, Azure Resource Manager, GCP Cloud Deployment Manager etc) and CI/CD tools (IDEs, GitLab, GitHuB, Jenkins, CircleCI, etc)
• Understanding of container and container orchestration technologies such as Docker, Kubernetes, and OpenShift
The Team
As part of our Systems Engineering team, you’ll support the Sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks who isn’t committed to your success – everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Systems Engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto N
The Cloud Engagement Director is responsible for all aspects of the technical solution life cycle for Prisma Cloud’s largest accounts. This includes leading design, implementation, and adoption in both a pre and post-sales capacity. The Cloud Engagement Director will have a concentration on ensuring that the client achieves their goals through the deployment of the Prisma Cloud portfolio.
You will be responsible for improving our client’s time to value by accelerating Prisma Cloud adoption aligned to their business outcomes. This is accomplished through the delivery of business-relevant security conversations with our clients while directing the execution of Palo Alto Networks’ global sales, support, delivery, and product teams in our most strategic accounts.
• In this director-level role, you will be leading and directing cross functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes.
• As a thought leader, you will address customer’s cloud security challenges by leveraging Palo Alto Networks Cloud technologies in a way that creates differentiated business value.
• As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention first security approach based on the Palo Alto Networks security platform.
Your Impact:
• Build ongoing executive-level relationships in our biggest accounts with the highest propensity for cloud spend. These accounts may be existing Prisma Cloud customers with high expansion/upside probability, Prisma Cloud Whitespace, or PANW Whitespace, or.
• Identify and document the client's strategic cloud transformation goals and KPIs for value realization.
• Define and own the customer deployment strategy and value realization plan to achieve the goals and KPIs defined above.
• Accelerate customer adoption of Prisma Cloud by leading the development of a proper product and services implementation strategy for Prisma Cloud customers
• Assist the customer in understanding the benefits that can be realized by deploying Prisma Cloud technology, process, and tools; developing business cases around those benefits and measuring results to ensure the achievement of those benefits
• Develop, implement, and lead program governance on the projects and lifecycle operations of the customer's Prisma Cloud investments maintaining project-level oversight and managing exceptions related to timelines, milestones, migration targets, and business transformation strategies
• Setting and driving an agenda with the customer or prospect, both directly and with the local sales teams, and within the market through various engagements, including client workshops, architectural assessments, and designs.
• Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments.
• Developing and maintaining an executive level point of view on Cybersecurity trends with a deep understanding of architectures for Cloud Security and the ability to successfully position a Palo Alto Networks approach.
Your Experience
• Experience with AWS, Microsoft Azure or Google Cloud Platform configuration and administration of security features and services (including identity and access management, networking, firewalls, encryption)
• Solid fundamental networking background
• Knowledge of ancillary security areas such as identity management, SIEM, network and endpoint
• Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers
• Strong communication (written and verbal) and presentation skills, both internally and externally.
• "Whatever it takes" attitude and motivation to do whatever is necessary to overcome obstacles to ensure customer adoption of the Prisma Cloud platform, close large opportunities, and expand the Prisma Cloud footprint in our largest cloud accounts.
• Degree in CS or equivalent - 10+ years technical sales or equivalent experience or equivalent military experience required
• Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress.
• Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings.\
Preferences
• Experience with IaC software tools (CloudFormation, Terraform, Azure Resource Manager, GCP Cloud Deployment Manager etc) and CI/CD tools (IDEs, GitLab, GitHuB, Jenkins, CircleCI, etc)
• Understanding of container and container orchestration technologies such as Docker, Kubernetes, and OpenShift
The Team
As part of our Systems Engineering team, you’ll support the Sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks who isn’t committed to your success – everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Systems Engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
via Palo Alto Networks
posted_at: 1 day agoschedule_type: Full-time
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done,
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
The Support Account Manager (SAM) manages our Customers’ services experience to ensure Palo Alto Networks is exceeding customer expectations. As a partner to the Account Team, the SAM understands the account strategy and the customer’s security and business priorities in order to address, solve and support all customer issues quickly and effectively.
Your Impact
• Serve as the Palo Alto Networks’ central point of contact for Support delivery and Case Management to ensure the customer has an integrated service delivery experience
• Develop a deep understanding of our customer’s business challenges and their technical environment to provide technical information, guidance, and support
• Identify upselling opportunities for the account team
• Proactively monitor complex issues working closely with other Customer Support and Engineering teams to resolve customer technical issues
• Lead any customer escalation communication and engagement
• Manage complex customer situations, coordinating the actions of the Account Team, Services Teams, Partners Resources, and Engineering ensuring the customer and internal stakeholders have the information required to make decisions and to act in order to resolve customer issues quickly
• Deliver Case Support Review meetings with the support and involvement of the Account Team
• Deliver Risk Advisory notifications (Security, PANOS, Cloud, HW)
• Engage Product Management on behalf of the customer to communicate security priorities and operational requirements as feature requests
Your Experience
• 5+ years of experience in technical support within the high-tech industry
• 5+ years of client facing sales or services experience
• Project Management or service delivery qualifications such as PMP, PRINCE2, ITIL is a plus
• Demonstrated ability to prioritize work within a demanding environment, delivering consistent results even under pressure
• Demonstrated ability to identify key customer stakeholders, engage and build relationships without direct supervision
• Ability to influence teams across the organization to achieve desired customer outcomes
• Excellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms
• Knowledge of CyberSecurity Technologies and Solutions
• Knowledge of heterogeneous environments used by enterprise customers
• Fluency in the English language as well as other customer language requirements (where applicable)
• Ability to manage simultaneous projects in a dynamic environment with constant change to address emerging security risks and challenges
• Positive, growth-oriented mindset
• Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
The Team
Our technical support team is critical to our success and mission. As part of this team, you provide support to customers after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in fixing integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our customers are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
The Support Account Manager (SAM) manages our Customers’ services experience to ensure Palo Alto Networks is exceeding customer expectations. As a partner to the Account Team, the SAM understands the account strategy and the customer’s security and business priorities in order to address, solve and support all customer issues quickly and effectively.
Your Impact
• Serve as the Palo Alto Networks’ central point of contact for Support delivery and Case Management to ensure the customer has an integrated service delivery experience
• Develop a deep understanding of our customer’s business challenges and their technical environment to provide technical information, guidance, and support
• Identify upselling opportunities for the account team
• Proactively monitor complex issues working closely with other Customer Support and Engineering teams to resolve customer technical issues
• Lead any customer escalation communication and engagement
• Manage complex customer situations, coordinating the actions of the Account Team, Services Teams, Partners Resources, and Engineering ensuring the customer and internal stakeholders have the information required to make decisions and to act in order to resolve customer issues quickly
• Deliver Case Support Review meetings with the support and involvement of the Account Team
• Deliver Risk Advisory notifications (Security, PANOS, Cloud, HW)
• Engage Product Management on behalf of the customer to communicate security priorities and operational requirements as feature requests
Your Experience
• 5+ years of experience in technical support within the high-tech industry
• 5+ years of client facing sales or services experience
• Project Management or service delivery qualifications such as PMP, PRINCE2, ITIL is a plus
• Demonstrated ability to prioritize work within a demanding environment, delivering consistent results even under pressure
• Demonstrated ability to identify key customer stakeholders, engage and build relationships without direct supervision
• Ability to influence teams across the organization to achieve desired customer outcomes
• Excellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms
• Knowledge of CyberSecurity Technologies and Solutions
• Knowledge of heterogeneous environments used by enterprise customers
• Fluency in the English language as well as other customer language requirements (where applicable)
• Ability to manage simultaneous projects in a dynamic environment with constant change to address emerging security risks and challenges
• Positive, growth-oriented mindset
• Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
The Team
Our technical support team is critical to our success and mission. As part of this team, you provide support to customers after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in fixing integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our customers are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
via Palo Alto Networks
posted_at: 1 day agoschedule_type: Full-time
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done,
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
The Team & Role
Customer Success Engineers are product experts, technical advisors, and customer advocates. At Palo Alto Networks, we take a proactive approach to ensure customers achieve their required outcomes with a product or a service through tailored end-to-end technical execution & guidance. Our team is responsible for implementing custom integrations & workflows to ensure the solutions are fully integrated into the customers tech environment.
Our Engineers provide deep product-level expertise in deployment, adoption and optimization, communicating new versions/features, offering product support and advisories and helping to resolve escalations. You will work closely with CISOs, CTOs, and Security, Cloud, Network and other technical teams throughout the world’s largest and most well-known organizations.
This position works with our Network Security team delivering support and services across our Next Generation Firewall (NGFW) and Cloud-Delivered Security Services (CDSS) technologies. This position is available in the United States to work remotely or in a local Palo Alto Networks office.
Your Impact
Product Expertise:
• As the technical SME, you will work with Product, Engineering and Account teams to ensure our customers and partners get the most out of our products
• Provide product-level technical expertise in deployment, software upgrades, optimization, new versions/features, product advisories and hardware and software lifecycle
• Product Adoption:
• Serve as a customer advocate driving product adoption through PANOS upgrade planning, best practice assessments and security posture improvement
• Identify innovative use cases to influence product roadmap and features
• Evaluate risk, complexity and benefits of feature implementation for Enterprise customers
• Customer Impact:
• Gain an understanding of typical business challenges faced by our customers in order to appropriately map features in their security environments, as well as provide proactive information, guidance, and support
• Ensure customers are maximizing their investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their security objectives
• Partner with account teams to deliver high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans
Your Experience
• 5+ years relevant work experience in Network Engineering, Architecture, CyberSecurity Engineering, technical consulting, professional services, or similar roles
• Background in Internet and Security technologies such as Sandboxing, Firewalls, DLP, and VPNs
• Working knowledge of network infrastructure and security, NGFW, SSL/IPSec VPNs
• Understanding of Service Management / Release Pipeline
• Understanding of HTTP and TCP/IP
• Networking & Security certifications a plus
• Proven results working as a trusted technical advisor to drive value for customers, including the ability to interact with Security Teams at various levels of technical and non-technical depth
• Skilled in customer escalations with experience in account management and project management
• Strong and effective verbal, written and interpersonal communication skills
• Ability to manage simultaneous projects in a dynamic environment with constant change to address emerging security risks and challenges
• Positive, growth-oriented mindset
• Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
• Travel - Open to occasional travel according to the need for strategic customer engagement and on-sites
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $121,800/yr to $16,900/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
Vaccine requirements and disclosure obligations vary by country.
Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
The job requires accessing a company worksite
The job requires in-person customer contact and the customer has implemented such requirements
You choose to access a Palo Alto Networks worksite
If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
The Team & Role
Customer Success Engineers are product experts, technical advisors, and customer advocates. At Palo Alto Networks, we take a proactive approach to ensure customers achieve their required outcomes with a product or a service through tailored end-to-end technical execution & guidance. Our team is responsible for implementing custom integrations & workflows to ensure the solutions are fully integrated into the customers tech environment.
Our Engineers provide deep product-level expertise in deployment, adoption and optimization, communicating new versions/features, offering product support and advisories and helping to resolve escalations. You will work closely with CISOs, CTOs, and Security, Cloud, Network and other technical teams throughout the world’s largest and most well-known organizations.
This position works with our Network Security team delivering support and services across our Next Generation Firewall (NGFW) and Cloud-Delivered Security Services (CDSS) technologies. This position is available in the United States to work remotely or in a local Palo Alto Networks office.
Your Impact
Product Expertise:
• As the technical SME, you will work with Product, Engineering and Account teams to ensure our customers and partners get the most out of our products
• Provide product-level technical expertise in deployment, software upgrades, optimization, new versions/features, product advisories and hardware and software lifecycle
• Product Adoption:
• Serve as a customer advocate driving product adoption through PANOS upgrade planning, best practice assessments and security posture improvement
• Identify innovative use cases to influence product roadmap and features
• Evaluate risk, complexity and benefits of feature implementation for Enterprise customers
• Customer Impact:
• Gain an understanding of typical business challenges faced by our customers in order to appropriately map features in their security environments, as well as provide proactive information, guidance, and support
• Ensure customers are maximizing their investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their security objectives
• Partner with account teams to deliver high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans
Your Experience
• 5+ years relevant work experience in Network Engineering, Architecture, CyberSecurity Engineering, technical consulting, professional services, or similar roles
• Background in Internet and Security technologies such as Sandboxing, Firewalls, DLP, and VPNs
• Working knowledge of network infrastructure and security, NGFW, SSL/IPSec VPNs
• Understanding of Service Management / Release Pipeline
• Understanding of HTTP and TCP/IP
• Networking & Security certifications a plus
• Proven results working as a trusted technical advisor to drive value for customers, including the ability to interact with Security Teams at various levels of technical and non-technical depth
• Skilled in customer escalations with experience in account management and project management
• Strong and effective verbal, written and interpersonal communication skills
• Ability to manage simultaneous projects in a dynamic environment with constant change to address emerging security risks and challenges
• Positive, growth-oriented mindset
• Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
• Travel - Open to occasional travel according to the need for strategic customer engagement and on-sites
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $121,800/yr to $16,900/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
Vaccine requirements and disclosure obligations vary by country.
Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
The job requires accessing a company worksite
The job requires in-person customer contact and the customer has implemented such requirements
You choose to access a Palo Alto Networks worksite
If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
via Palo Alto Networks
posted_at: 1 day agoschedule_type: Full-time
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done,
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
In this newly created opportunity, we are looking for an extraordinary Sr. Manager, Global Security Operations Center, with a passion for protecting corporate assets, including people, property, and information. You will lead a program to operate a Global Security Operations Center (GSOC) focused on protecting Palo Alto Networks and its people, property, and assets around the world. Reporting to the Director of Global Safety & Security Initiatives, you will work closely with IT, Risk Management, Facilities, InfoSec, HR, and Legal. We are seeking a colleague who enjoys working independently but collaboratively in a collegial team environment within a fast-paced and dynamic company.
Your Impact
• Build out the GSOC function to be the central hub of all things Safety and Security
• Work closely with the SAS Ops team to prioritize program development and drive alignment across all Global SAS stakeholders
• Build world-class Analyst and Operations functions under the GSOC umbrella
• Remotely lead our RSOC and provide leadership and guidance to an international team
• Using excellent communication skills, develop policies and standards that provide a consistent bar for safety and security Globally
• Use data, metrics, and qualitative feedback to make sound strategic decisions and show ROI
• Manage tools, vendors, and stakeholders to provide a frictionless customer experience when engaging with the GSOC
• Act as the Global ‘face’ for incident management, build an internal brand and consistently raise the bar
• Represent Palo Alto Networks in certain external forums where our SAS program is a focus and leverage regular external interactions to keep Palo Alto Networks on the “leading-edge” of best practices in workplace safety and security
• Drive both cost and operational efficiency through the program as it scales, while also continuously innovating
• Be a champion for diversity and inclusion
• Maintain a current database of benchmarking data for peer organizations
• Operate with the highest integrity and strictest confidence in the completion of all duties
• Other duties as required in the support of the business
Your Experience
• Broad exposure to both security and safety-related requirements, as well as strong business acumen skills
• 7+ years of relevant experience in a corporate security environment
• Previous military or law enforcement a big plus
• Recent experience running a successful GSOC program in a comparable environment
• Ability to build the GSOC program with growth and change in mind
• Capable of leading the efforts to differentiate our offices from other companies, from the perspective of both customers and employees
• Excellent decision-making skills and critical thinking
• Understand and advise the company as it relates to matters of compliance, efficiency, and industry standards
• Comfortable enough to constantly adapt to the terrain and circumstances of a fast-paced environment
• Thorough understanding of relevant products and vendors
• Ability to set, manage, and deliver within a reasonable budget, as well as the ability to make decisions and trade-offs based on holistic financial metrics
• Detail-oriented, and have both left-brain and right-brain strengths
• Advanced soft skills are required
• Superior language, written and oral, communication skills required
• Sense of humor and commitment to professionalism
• Infrequent travel required
• Dynamic and team-oriented, with excellent interpersonal skills, business judgment, strategic thinking, and superior work ethic
• Able to work efficiently with cross-functional teams and manage numerous projects simultaneously under deadline pressure
• Flexibility and willingness to work on a broad variety of contractual and related matters - Comfortable with ambiguity
The Team
As a cybersecurity company, we care about your safety and security, both online and offline. The Global Safety & Security team was built to support our company's physical safety and security in every region of the globe. It is the team's commitment to act as a business enabler and deliver a risk-based, data-driven safety and security program, focused on protecting our people, property, and assets at all times and in all places.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal-opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $129,500/yr to $209,550/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
In this newly created opportunity, we are looking for an extraordinary Sr. Manager, Global Security Operations Center, with a passion for protecting corporate assets, including people, property, and information. You will lead a program to operate a Global Security Operations Center (GSOC) focused on protecting Palo Alto Networks and its people, property, and assets around the world. Reporting to the Director of Global Safety & Security Initiatives, you will work closely with IT, Risk Management, Facilities, InfoSec, HR, and Legal. We are seeking a colleague who enjoys working independently but collaboratively in a collegial team environment within a fast-paced and dynamic company.
Your Impact
• Build out the GSOC function to be the central hub of all things Safety and Security
• Work closely with the SAS Ops team to prioritize program development and drive alignment across all Global SAS stakeholders
• Build world-class Analyst and Operations functions under the GSOC umbrella
• Remotely lead our RSOC and provide leadership and guidance to an international team
• Using excellent communication skills, develop policies and standards that provide a consistent bar for safety and security Globally
• Use data, metrics, and qualitative feedback to make sound strategic decisions and show ROI
• Manage tools, vendors, and stakeholders to provide a frictionless customer experience when engaging with the GSOC
• Act as the Global ‘face’ for incident management, build an internal brand and consistently raise the bar
• Represent Palo Alto Networks in certain external forums where our SAS program is a focus and leverage regular external interactions to keep Palo Alto Networks on the “leading-edge” of best practices in workplace safety and security
• Drive both cost and operational efficiency through the program as it scales, while also continuously innovating
• Be a champion for diversity and inclusion
• Maintain a current database of benchmarking data for peer organizations
• Operate with the highest integrity and strictest confidence in the completion of all duties
• Other duties as required in the support of the business
Your Experience
• Broad exposure to both security and safety-related requirements, as well as strong business acumen skills
• 7+ years of relevant experience in a corporate security environment
• Previous military or law enforcement a big plus
• Recent experience running a successful GSOC program in a comparable environment
• Ability to build the GSOC program with growth and change in mind
• Capable of leading the efforts to differentiate our offices from other companies, from the perspective of both customers and employees
• Excellent decision-making skills and critical thinking
• Understand and advise the company as it relates to matters of compliance, efficiency, and industry standards
• Comfortable enough to constantly adapt to the terrain and circumstances of a fast-paced environment
• Thorough understanding of relevant products and vendors
• Ability to set, manage, and deliver within a reasonable budget, as well as the ability to make decisions and trade-offs based on holistic financial metrics
• Detail-oriented, and have both left-brain and right-brain strengths
• Advanced soft skills are required
• Superior language, written and oral, communication skills required
• Sense of humor and commitment to professionalism
• Infrequent travel required
• Dynamic and team-oriented, with excellent interpersonal skills, business judgment, strategic thinking, and superior work ethic
• Able to work efficiently with cross-functional teams and manage numerous projects simultaneously under deadline pressure
• Flexibility and willingness to work on a broad variety of contractual and related matters - Comfortable with ambiguity
The Team
As a cybersecurity company, we care about your safety and security, both online and offline. The Global Safety & Security team was built to support our company's physical safety and security in every region of the globe. It is the team's commitment to act as a business enabler and deliver a risk-based, data-driven safety and security program, focused on protecting our people, property, and assets at all times and in all places.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal-opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $129,500/yr to $209,550/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
via LinkedIn
posted_at: 21 hours agoschedule_type: Full-timework_from_home: 1
Company Description
Our Mission...
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the
Company Description
Our Mission...
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Job Description
Your Career
The Support Account Manager (SAM) manages our Customers’ services experience to ensure Palo Alto Networks is exceeding customer expectations. As a partner to the Account Team, the SAM understands the account strategy and the customer’s security and business priorities in order to address, solve and support all customer issues quickly and effectively.
Your Impact
• Serve as the Palo Alto Networks’ central point of contact for Support delivery and Case Management to ensure the customer has an integrated service delivery experience
• Develop a deep understanding of our customer’s business challenges and their technical environment to provide technical information, guidance, and support
• Identify upselling opportunities for the account team
• Proactively monitor complex issues working closely with other Customer Support and Engineering teams to resolve customer technical issues
• Lead any customer escalation communication and engagement
• Manage complex customer situations, coordinating the actions of the Account Team, Services Teams, Partners Resources, and Engineering ensuring the customer and internal stakeholders have the information required to make decisions and to act in order to resolve customer issues quickly
• Deliver Case Support Review meetings with the support and involvement of the Account Team
• Deliver Risk Advisory notifications (Security, PANOS, Cloud, HW)
• Engage Product Management on behalf of the customer to communicate security priorities and operational requirements as feature requests
Qualifications
Your Experience
• 5+ years of experience in technical support within the high-tech industry
• 5+ years of client facing sales or services experience
• Project Management or service delivery qualifications such as PMP, PRINCE2, ITIL is a plus
• Demonstrated ability to prioritize work within a demanding environment, delivering consistent results even under pressure
• Demonstrated ability to identify key customer stakeholders, engage and build relationships without direct supervision
• Ability to influence teams across the organization to achieve desired customer outcomes
• Excellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms
• Knowledge of CyberSecurity Technologies and Solutions
• Knowledge of heterogeneous environments used by enterprise customers
• Fluency in the English language as well as other customer language requirements (where applicable)
• Ability to manage simultaneous projects in a dynamic environment with constant change to address emerging security risks and challenges
• Positive, growth-oriented mindset
• Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
Additional Information
The Team
Our technical support team is critical to our success and mission. As part of this team, you provide support to customers after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in fixing integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our customers are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
Our Mission...
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Job Description
Your Career
The Support Account Manager (SAM) manages our Customers’ services experience to ensure Palo Alto Networks is exceeding customer expectations. As a partner to the Account Team, the SAM understands the account strategy and the customer’s security and business priorities in order to address, solve and support all customer issues quickly and effectively.
Your Impact
• Serve as the Palo Alto Networks’ central point of contact for Support delivery and Case Management to ensure the customer has an integrated service delivery experience
• Develop a deep understanding of our customer’s business challenges and their technical environment to provide technical information, guidance, and support
• Identify upselling opportunities for the account team
• Proactively monitor complex issues working closely with other Customer Support and Engineering teams to resolve customer technical issues
• Lead any customer escalation communication and engagement
• Manage complex customer situations, coordinating the actions of the Account Team, Services Teams, Partners Resources, and Engineering ensuring the customer and internal stakeholders have the information required to make decisions and to act in order to resolve customer issues quickly
• Deliver Case Support Review meetings with the support and involvement of the Account Team
• Deliver Risk Advisory notifications (Security, PANOS, Cloud, HW)
• Engage Product Management on behalf of the customer to communicate security priorities and operational requirements as feature requests
Qualifications
Your Experience
• 5+ years of experience in technical support within the high-tech industry
• 5+ years of client facing sales or services experience
• Project Management or service delivery qualifications such as PMP, PRINCE2, ITIL is a plus
• Demonstrated ability to prioritize work within a demanding environment, delivering consistent results even under pressure
• Demonstrated ability to identify key customer stakeholders, engage and build relationships without direct supervision
• Ability to influence teams across the organization to achieve desired customer outcomes
• Excellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms
• Knowledge of CyberSecurity Technologies and Solutions
• Knowledge of heterogeneous environments used by enterprise customers
• Fluency in the English language as well as other customer language requirements (where applicable)
• Ability to manage simultaneous projects in a dynamic environment with constant change to address emerging security risks and challenges
• Positive, growth-oriented mindset
• Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
Additional Information
The Team
Our technical support team is critical to our success and mission. As part of this team, you provide support to customers after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in fixing integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our customers are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
via Palo Alto Networks
posted_at: 5 days agoschedule_type: Full-time
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done,
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
As the Senior Content Marketing Specialist, Firewalls & Security Services at Palo Alto Networks, you will be part of a team responsible for leading the editorial direction, production, execution, and performance measurement of FW & CDSS content globally. You will collaborate closely with our product marketing, demand generation and field marketing teams, translating technical material into compelling stories that are easy for our key audiences to consume. The role will be measured against your content's impact on our pipeline, audience engagement, and share of voice in the marketplace.
Your Impact
• Work collaboratively with campaigns, corporate communications, security research teams, product marketing to develop themes and storylines that resonate with our target audiences
• For those storylines, write, edit, produce, publish, and promote industry-leading content that includes thought leadership, SEO content, blogs, videos, interactives, and collateral
• Establish goals and clearly defined metrics of success to measure the quality of content, audience growth, engagement, and content reach
• Track the performance of and optimize content
• Efficiently work with internal and external agencies, vendors, creative teams, and copywriters to produce content
• Own, maintain, and enforce editorial guidelines
• Understand and grow our earned, paid, shared, and owned security content strategy
• Stay up to date on the security content landscape to make content strategy recommendations
Your Experience
• At least 5 years of proven content marketing experience and results in a technical B2B industry - security or cloud software experience preferred
• Experience in and passion for security and technical content
• Demonstrated experience with creative storytelling, with the flexibility to write both a newsworthy blog post, or copy edit technical content from contributors who do not have marketing background
• Understanding of SEO, the marketing funnel, and the customer journey process that supports demand generation and install base marketing
• Excellent editorial, communications and project management skills, as well as exceptional attention to detail
• Ability to collaborate with stakeholders, while building powerful stories of the highest quality in multiple formats (written, video, blogs)
• Strong written and oral communication skills
• Driven, self-motivated, and always looking for ways to improve on our current marketing efforts
• Able to work in a fast-paced, high-growth environment
The Team
Being in marketing at Palo Alto Networks means you will be in the midst of the changes impacting our cybersecurity industry, helping our internal teams, customers, and partners address the ever-changing threats we all face daily. Making, doing, building and rebuilding, leading initiatives that have never been done before. We solve real problems with new ideas, striving tirelessly for simplicity.
We are disruptors; we challenge entrenched beliefs and look to the future of what’s possible. We like our work to answer big questions and drive the business ahead. How do we enable more productivity and strengthen our ability to scale? How do we fuel our culture of learning, experimentation, trust, and continuous improvement? And how do we show up and collaborate with one another every day in ways that invite us to do our best work?
Our Commitment
We’re trailblazers who dream big, take risks and challenge cybersecurity’s status quo. It’s simple: We can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $95,200/yr to $154,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
As the Senior Content Marketing Specialist, Firewalls & Security Services at Palo Alto Networks, you will be part of a team responsible for leading the editorial direction, production, execution, and performance measurement of FW & CDSS content globally. You will collaborate closely with our product marketing, demand generation and field marketing teams, translating technical material into compelling stories that are easy for our key audiences to consume. The role will be measured against your content's impact on our pipeline, audience engagement, and share of voice in the marketplace.
Your Impact
• Work collaboratively with campaigns, corporate communications, security research teams, product marketing to develop themes and storylines that resonate with our target audiences
• For those storylines, write, edit, produce, publish, and promote industry-leading content that includes thought leadership, SEO content, blogs, videos, interactives, and collateral
• Establish goals and clearly defined metrics of success to measure the quality of content, audience growth, engagement, and content reach
• Track the performance of and optimize content
• Efficiently work with internal and external agencies, vendors, creative teams, and copywriters to produce content
• Own, maintain, and enforce editorial guidelines
• Understand and grow our earned, paid, shared, and owned security content strategy
• Stay up to date on the security content landscape to make content strategy recommendations
Your Experience
• At least 5 years of proven content marketing experience and results in a technical B2B industry - security or cloud software experience preferred
• Experience in and passion for security and technical content
• Demonstrated experience with creative storytelling, with the flexibility to write both a newsworthy blog post, or copy edit technical content from contributors who do not have marketing background
• Understanding of SEO, the marketing funnel, and the customer journey process that supports demand generation and install base marketing
• Excellent editorial, communications and project management skills, as well as exceptional attention to detail
• Ability to collaborate with stakeholders, while building powerful stories of the highest quality in multiple formats (written, video, blogs)
• Strong written and oral communication skills
• Driven, self-motivated, and always looking for ways to improve on our current marketing efforts
• Able to work in a fast-paced, high-growth environment
The Team
Being in marketing at Palo Alto Networks means you will be in the midst of the changes impacting our cybersecurity industry, helping our internal teams, customers, and partners address the ever-changing threats we all face daily. Making, doing, building and rebuilding, leading initiatives that have never been done before. We solve real problems with new ideas, striving tirelessly for simplicity.
We are disruptors; we challenge entrenched beliefs and look to the future of what’s possible. We like our work to answer big questions and drive the business ahead. How do we enable more productivity and strengthen our ability to scale? How do we fuel our culture of learning, experimentation, trust, and continuous improvement? And how do we show up and collaborate with one another every day in ways that invite us to do our best work?
Our Commitment
We’re trailblazers who dream big, take risks and challenge cybersecurity’s status quo. It’s simple: We can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $95,200/yr to $154,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
via Palo Alto Networks
posted_at: 7 days agoschedule_type: Full-time
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done,
Our Mission
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
Account Customer Success Managers serve with an account-centric focus managing the customer lifecycle serving as the Voice of the Customer. In this role, you will operate as the point of contact for the post-sales journey driving adoption and consumption across the breadth of Palo Alto Networks’ products.
Account Customer Success Managers operate across Cyber, Cloud, and Network Ops technologies paired with subject matter experts. We work with customers to deliver value and maximize the security & value of their investments in Palo Alto Networks products. In this role, you will work closely with CISOs, CTOs, and Security, Cloud, Network and other technical teams throughout the world’s largest and most well-known organizations.
Your Impact
• Account Management
• Key account ownership and relationship management for Palo Alto Networks’ largest customers
• Operate as primary point of contact for multiple product lines supporting the customer journey
• Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security
• Customer Impact
• Own customer planning, deployment, account-level reviews, and escalations
• Builds and manages the customized product delivery to the customer’s tech environment
• Partnership
• Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
• Partner with Professional Services team for implementations and extended expertise deployments
• Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services
Your Experience
• 6+ years of professional experience in a customer-facing role, managing high-touch, high-visibility post-sales engagements
• Specialization in software product and service delivery to strategic customers with an expertise in 1+ of the following areas
• Cloud Security
• DevSecOps
• Network Security
• Security Operations
• Proven results working as a trusted advisor to drive business value for customers, including the ability to interact with C-suite through client teams at various levels of technical and non-technical depth
• Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions
• Thrive in a matrixed, team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
• Bonus - Client-focused program management
• Bonus - Skilled in customer success software (i.e. Gainsight, Salesforce, Smartsheet, Clarizen, Jira)
• Travel - Open to occasional travel according to the need for strategic customer engagement and on-sites - Potential for 10-15%
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $93,200/yr to $150,700/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
At Palo Alto Networks® everything starts and ends with our mission...
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
Account Customer Success Managers serve with an account-centric focus managing the customer lifecycle serving as the Voice of the Customer. In this role, you will operate as the point of contact for the post-sales journey driving adoption and consumption across the breadth of Palo Alto Networks’ products.
Account Customer Success Managers operate across Cyber, Cloud, and Network Ops technologies paired with subject matter experts. We work with customers to deliver value and maximize the security & value of their investments in Palo Alto Networks products. In this role, you will work closely with CISOs, CTOs, and Security, Cloud, Network and other technical teams throughout the world’s largest and most well-known organizations.
Your Impact
• Account Management
• Key account ownership and relationship management for Palo Alto Networks’ largest customers
• Operate as primary point of contact for multiple product lines supporting the customer journey
• Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security
• Customer Impact
• Own customer planning, deployment, account-level reviews, and escalations
• Builds and manages the customized product delivery to the customer’s tech environment
• Partnership
• Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
• Partner with Professional Services team for implementations and extended expertise deployments
• Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services
Your Experience
• 6+ years of professional experience in a customer-facing role, managing high-touch, high-visibility post-sales engagements
• Specialization in software product and service delivery to strategic customers with an expertise in 1+ of the following areas
• Cloud Security
• DevSecOps
• Network Security
• Security Operations
• Proven results working as a trusted advisor to drive business value for customers, including the ability to interact with C-suite through client teams at various levels of technical and non-technical depth
• Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions
• Thrive in a matrixed, team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
• Bonus - Client-focused program management
• Bonus - Skilled in customer success software (i.e. Gainsight, Salesforce, Smartsheet, Clarizen, Jira)
• Travel - Open to occasional travel according to the need for strategic customer engagement and on-sites - Potential for 10-15%
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $93,200/yr to $150,700/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here .
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
via LinkedIn
posted_at: 21 hours agoschedule_type: Full-timework_from_home: 1
Company Description
Our Mission...
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the
Company Description
Our Mission...
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto N
The Cloud Engagement Director is responsible for all aspects of the technical solution life cycle for Prisma Cloud’s largest accounts. This includes leading design, implementation, and adoption in both a pre and post-sales capacity. The Cloud Engagement Director will have a concentration on ensuring that the client achieves their goals through the deployment of the Prisma Cloud portfolio.
Job Description
You will be responsible for improving our client’s time to value by accelerating Prisma Cloud adoption aligned to their business outcomes. This is accomplished through the delivery of business-relevant security conversations with our clients while directing the execution of Palo Alto Networks’ global sales, support, delivery, and product teams in our most strategic accounts.
• In this director-level role, you will be leading and directing cross functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes.
• As a thought leader, you will address customer’s cloud security challenges by leveraging Palo Alto Networks Cloud technologies in a way that creates differentiated business value.
• As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention first security approach based on the Palo Alto Networks security platform.
Your Impact
• Build ongoing executive-level relationships in our biggest accounts with the highest propensity for cloud spend. These accounts may be existing Prisma Cloud customers with high expansion/upside probability, Prisma Cloud Whitespace, or PANW Whitespace, or.
• Identify and document the client's strategic cloud transformation goals and KPIs for value realization.
• Define and own the customer deployment strategy and value realization plan to achieve the goals and KPIs defined above.
• Accelerate customer adoption of Prisma Cloud by leading the development of a proper product and services implementation strategy for Prisma Cloud customers
• Assist the customer in understanding the benefits that can be realized by deploying Prisma Cloud technology, process, and tools; developing business cases around those benefits and measuring results to ensure the achievement of those benefits
• Develop, implement, and lead program governance on the projects and lifecycle operations of the customer's Prisma Cloud investments maintaining project-level oversight and managing exceptions related to timelines, milestones, migration targets, and business transformation strategies
• Setting and driving an agenda with the customer or prospect, both directly and with the local sales teams, and within the market through various engagements, including client workshops, architectural assessments, and designs.
• Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments.
• Developing and maintaining an executive level point of view on Cybersecurity trends with a deep understanding of architectures for Cloud Security and the ability to successfully position a Palo Alto Networks approach.
Qualifications
Your Experience
• Experience with AWS, Microsoft Azure or Google Cloud Platform configuration and administration of security features and services (including identity and access management, networking, firewalls, encryption)
• Solid fundamental networking background
• Knowledge of ancillary security areas such as identity management, SIEM, network and endpoint
• Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers
• Strong communication (written and verbal) and presentation skills, both internally and externally.
• "Whatever it takes" attitude and motivation to do whatever is necessary to overcome obstacles to ensure customer adoption of the Prisma Cloud platform, close large opportunities, and expand the Prisma Cloud footprint in our largest cloud accounts.
• Degree in CS or equivalent - 10+ years technical sales or equivalent experience or equivalent military experience required
• Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress.
• Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings.\
Preferences
• Experience with IaC software tools (CloudFormation, Terraform, Azure Resource Manager, GCP Cloud Deployment Manager etc) and CI/CD tools (IDEs, GitLab, GitHuB, Jenkins, CircleCI, etc)
• Understanding of container and container orchestration technologies such as Docker, Kubernetes, and OpenShift
Additional Information
The Team
As part of our Systems Engineering team, you’ll support the Sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks who isn’t committed to your success – everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Systems Engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
Our Mission...
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto N
The Cloud Engagement Director is responsible for all aspects of the technical solution life cycle for Prisma Cloud’s largest accounts. This includes leading design, implementation, and adoption in both a pre and post-sales capacity. The Cloud Engagement Director will have a concentration on ensuring that the client achieves their goals through the deployment of the Prisma Cloud portfolio.
Job Description
You will be responsible for improving our client’s time to value by accelerating Prisma Cloud adoption aligned to their business outcomes. This is accomplished through the delivery of business-relevant security conversations with our clients while directing the execution of Palo Alto Networks’ global sales, support, delivery, and product teams in our most strategic accounts.
• In this director-level role, you will be leading and directing cross functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes.
• As a thought leader, you will address customer’s cloud security challenges by leveraging Palo Alto Networks Cloud technologies in a way that creates differentiated business value.
• As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention first security approach based on the Palo Alto Networks security platform.
Your Impact
• Build ongoing executive-level relationships in our biggest accounts with the highest propensity for cloud spend. These accounts may be existing Prisma Cloud customers with high expansion/upside probability, Prisma Cloud Whitespace, or PANW Whitespace, or.
• Identify and document the client's strategic cloud transformation goals and KPIs for value realization.
• Define and own the customer deployment strategy and value realization plan to achieve the goals and KPIs defined above.
• Accelerate customer adoption of Prisma Cloud by leading the development of a proper product and services implementation strategy for Prisma Cloud customers
• Assist the customer in understanding the benefits that can be realized by deploying Prisma Cloud technology, process, and tools; developing business cases around those benefits and measuring results to ensure the achievement of those benefits
• Develop, implement, and lead program governance on the projects and lifecycle operations of the customer's Prisma Cloud investments maintaining project-level oversight and managing exceptions related to timelines, milestones, migration targets, and business transformation strategies
• Setting and driving an agenda with the customer or prospect, both directly and with the local sales teams, and within the market through various engagements, including client workshops, architectural assessments, and designs.
• Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments.
• Developing and maintaining an executive level point of view on Cybersecurity trends with a deep understanding of architectures for Cloud Security and the ability to successfully position a Palo Alto Networks approach.
Qualifications
Your Experience
• Experience with AWS, Microsoft Azure or Google Cloud Platform configuration and administration of security features and services (including identity and access management, networking, firewalls, encryption)
• Solid fundamental networking background
• Knowledge of ancillary security areas such as identity management, SIEM, network and endpoint
• Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers
• Strong communication (written and verbal) and presentation skills, both internally and externally.
• "Whatever it takes" attitude and motivation to do whatever is necessary to overcome obstacles to ensure customer adoption of the Prisma Cloud platform, close large opportunities, and expand the Prisma Cloud footprint in our largest cloud accounts.
• Degree in CS or equivalent - 10+ years technical sales or equivalent experience or equivalent military experience required
• Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress.
• Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings.\
Preferences
• Experience with IaC software tools (CloudFormation, Terraform, Azure Resource Manager, GCP Cloud Deployment Manager etc) and CI/CD tools (IDEs, GitLab, GitHuB, Jenkins, CircleCI, etc)
• Understanding of container and container orchestration technologies such as Docker, Kubernetes, and OpenShift
Additional Information
The Team
As part of our Systems Engineering team, you’ll support the Sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks who isn’t committed to your success – everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Systems Engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
• The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter Show more details...
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