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Related Questions
Can I return or exchange products purchased from PapyrusOnline.com? A: PapyrusOnline.com accepts returns and exchanges within 30 days of purchase. Items must be in their original packaging and condition. Customers are responsible for return shipping costs unless the item is defective or incorrect.
What kind of products does PapyrusOnline.com offer? A: PapyrusOnline.com offers a wide range of products including greeting cards, stationery, gifts, wrapping paper, journals, and invitations. Their products are known for their high-quality materials, intricate designs, and attention to detail.
Does PapyrusOnline.com offer gift wrapping services? A: Yes, PapyrusOnline.com offers gift wrapping services for an additional fee. Customers can choose from a variety of wrapping paper options and add a personalized message to their gift.
Can I personalize my greeting cards or invitations on PapyrusOnline.com? A: Yes, PapyrusOnline.com offers the option to personalize greeting cards and invitations with custom text and photos. This allows customers to create one-of-a-kind cards for special occasions such as birthdays, weddings, or holidays.
Does PapyrusOnline.com offer international shipping? A: Yes, PapyrusOnline.com offers international shipping to select countries. Customers can view the list of available countries during the checkout process and choose their preferred shipping method.
Are there any restrictions on customizing products on PapyrusOnline.com? A: While PapyrusOnline.com offers a variety of customization options, there are restrictions on the use of copyrighted materials, inappropriate language, or images. Customers are encouraged to review the terms and conditions before personalizing products.
Are there any sales or promotions available on PapyrusOnline.com? A: PapyrusOnline.com regularly offers sales, promotions, and discounts on their products. Customers can sign up for their newsletter to receive updates on upcoming sales and exclusive offers.
How long does it take for orders to be processed and shipped from PapyrusOnline.com? A: Orders from PapyrusOnline.com are typically processed within 1-2 business days. Shipping times vary depending on the customer's location and chosen shipping method, but most orders are delivered within 3-5 business days.
How can I contact customer service at PapyrusOnline.com? A: Customers can contact PapyrusOnline.com's customer service team by phone at 1-800-767-3662 or by email at customerservice@papyrusonline.com. The customer service team is available Monday through Friday from 9 am to 5 pm PST to assist with any questions or concerns.
Does PapyrusOnline.com have a loyalty program for frequent customers? A: Yes, PapyrusOnline.com offers a loyalty program called Papyrus Rewards. Customers can earn points for purchases, referrals, and social media engagement, which can be redeemed for discounts on future orders.