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photoshelter
Photoshelter.com is an online platform for professional photographers to showcase their work and market their services. With features like customizable portfolios, automated client galleries, and cloud storage, Photoshelter provides photographers with a comprehensive suite of tools to organize, manage, and market their work. It also offers budget-friendly packages and plans for photographers to showcase their work, as well as e-commerce solutions for selling prints and digital downloads. Photoshelter is a great option for photographers looking to create an online presence, manage their business, and reach more customers.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#3,324 Site Rank
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Site age19 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#3,324
#3,324
Site age
19 yrs
19 yrs
Location
United States
United States
Popular Questions for photoshelter
Newest job postings for photoshelter
via Monster
posted_at: 2 days agoschedule_type: Full-time
PhotoShelter is a NYC-based pioneer in supporting and empowering visual storytellers.
Across our platform of SaaS products, we manage over 750 million visual assets for 80,000 professional photographers and over 1200 large brands, including universities, pro sports teams, corporate and consumer brands, and leading nonprofits. In January 2015, we launched our enterprise B2B solution, PhotoShelter... for Brands, sparking a new high growth stage for
PhotoShelter is a NYC-based pioneer in supporting and empowering visual storytellers.
Across our platform of SaaS products, we manage over 750 million visual assets for 80,000 professional photographers and over 1200 large brands, including universities, pro sports teams, corporate and consumer brands, and leading nonprofits. In January 2015, we launched our enterprise B2B solution, PhotoShelter... for Brands, sparking a new high growth stage for the company. Today we’re delivering innovative tech and user experiences across search, collaboration, content display, secure access and distribution, workflow automation, and artificial intelligence/machine learning (AI/ML). We were built by and for creative people, and we’re committed to celebrating and supporting creative work.
These are exciting times for the PhotoShelter family, and we want you to be a part of them!
PhotoShelter is looking for an empathetic and motivated Technical Support Specialist to assist us with a customer base of photographers around the world. Over 80,000 photographers worldwide use PhotoShelter to power their success online, with customizable website templates, searchable photo galleries, e-commerce capabilities, and bulletproof image storage.
You'll impact PhotoShelter by solving our customers' basic & strategic challenges. Here's how...you will:
• Deeply understand our B2C product, how it works, and the multitude of ways our clients (professional photographers, graphic designers, & other artists) use the system.
• Provide general support via phone and e-mail to our client base.
• Work with help desk and project tracking software (Zendesk, JIRA) to analyze and troubleshoot inbound customer issues.
• Escalate and follow all problems to resolution, executing timely agreed upon feedback to clients.
• Analyze and evaluate user problems and comments to inform future product improvements back to our product & engineering teams.
• Take on and manage specific projects as delegated by team lead and manager.
• Defuse tense situations with a level head and a smile that your dentist would be proud of!
This role can be located in: New York City (HQ - Hybrid); Tristate area (Hybrid); Alabama (Remote); California (Remote); Florida (Remote); Michigan (Remote); North Carolina (Remote); Oregon (Remote); Pennsylvania (Remote); Texas (Remote); Virginia (Remote); Washington State (Remote)
Requirements
To achieve success we'll feel you will need:
• Excellent communication, writing, and problem-solving skills.
• A pleasant & professional phone voice & demeanor.
• To be highly organized and detail oriented, but able to move fast.
• To have strong customer service instincts and telephone skills.
• To listen, exhibit patience, and eloquently communicate difficult answers.
• To work in a fast-paced, dynamic, small company environment.
• Internet savvy and an interest in digital photo technologies, software, and workflows.
Nice, but not required:
• Experience with and PASSION for Photography.
• Familiarity with Zendesk and JIRA.
• A working knowledge of HTML.
• Experience with and a knack for helping frustrated customers.
• A history or experience with PhotoShelter? Awesome!
The compensation range for this role is $50k-$55k, salary commensurate with experience.
Benefits
We're offering:
• An energized culture and environment: Internet Week called us one of the Best Places to Work in NYC Tech, with special recognition for our employee happiness scores.
• Daily visual inspiration through exposure to amazing photographers, videographers and storytellers who use our tools.
• Benefits. We offer the usual good stuff. Competitive salary, 401(k) with company match, insurance coverage (health, dental and vision, life) starting day one, 28 PTO days from year one, gym reimbursement and commuter benefits.
We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment Show more details...
Across our platform of SaaS products, we manage over 750 million visual assets for 80,000 professional photographers and over 1200 large brands, including universities, pro sports teams, corporate and consumer brands, and leading nonprofits. In January 2015, we launched our enterprise B2B solution, PhotoShelter... for Brands, sparking a new high growth stage for the company. Today we’re delivering innovative tech and user experiences across search, collaboration, content display, secure access and distribution, workflow automation, and artificial intelligence/machine learning (AI/ML). We were built by and for creative people, and we’re committed to celebrating and supporting creative work.
These are exciting times for the PhotoShelter family, and we want you to be a part of them!
PhotoShelter is looking for an empathetic and motivated Technical Support Specialist to assist us with a customer base of photographers around the world. Over 80,000 photographers worldwide use PhotoShelter to power their success online, with customizable website templates, searchable photo galleries, e-commerce capabilities, and bulletproof image storage.
You'll impact PhotoShelter by solving our customers' basic & strategic challenges. Here's how...you will:
• Deeply understand our B2C product, how it works, and the multitude of ways our clients (professional photographers, graphic designers, & other artists) use the system.
• Provide general support via phone and e-mail to our client base.
• Work with help desk and project tracking software (Zendesk, JIRA) to analyze and troubleshoot inbound customer issues.
• Escalate and follow all problems to resolution, executing timely agreed upon feedback to clients.
• Analyze and evaluate user problems and comments to inform future product improvements back to our product & engineering teams.
• Take on and manage specific projects as delegated by team lead and manager.
• Defuse tense situations with a level head and a smile that your dentist would be proud of!
This role can be located in: New York City (HQ - Hybrid); Tristate area (Hybrid); Alabama (Remote); California (Remote); Florida (Remote); Michigan (Remote); North Carolina (Remote); Oregon (Remote); Pennsylvania (Remote); Texas (Remote); Virginia (Remote); Washington State (Remote)
Requirements
To achieve success we'll feel you will need:
• Excellent communication, writing, and problem-solving skills.
• A pleasant & professional phone voice & demeanor.
• To be highly organized and detail oriented, but able to move fast.
• To have strong customer service instincts and telephone skills.
• To listen, exhibit patience, and eloquently communicate difficult answers.
• To work in a fast-paced, dynamic, small company environment.
• Internet savvy and an interest in digital photo technologies, software, and workflows.
Nice, but not required:
• Experience with and PASSION for Photography.
• Familiarity with Zendesk and JIRA.
• A working knowledge of HTML.
• Experience with and a knack for helping frustrated customers.
• A history or experience with PhotoShelter? Awesome!
The compensation range for this role is $50k-$55k, salary commensurate with experience.
Benefits
We're offering:
• An energized culture and environment: Internet Week called us one of the Best Places to Work in NYC Tech, with special recognition for our employee happiness scores.
• Daily visual inspiration through exposure to amazing photographers, videographers and storytellers who use our tools.
• Benefits. We offer the usual good stuff. Competitive salary, 401(k) with company match, insurance coverage (health, dental and vision, life) starting day one, 28 PTO days from year one, gym reimbursement and commuter benefits.
We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
PhotoShelter is a NYC-based pioneer in supporting and empowering visual storytellers.
Across our platform of SaaS products, we manage over 750 million visual assets for 80,000 professional photographers and over 1200 large brands, including universities, pro sports teams, corporate and consumer brands, and leading nonprofits. In January 2015, we launched our enterprise B2B solution, PhotoShelter... for Brands, sparking a new high growth stage for
PhotoShelter is a NYC-based pioneer in supporting and empowering visual storytellers.
Across our platform of SaaS products, we manage over 750 million visual assets for 80,000 professional photographers and over 1200 large brands, including universities, pro sports teams, corporate and consumer brands, and leading nonprofits. In January 2015, we launched our enterprise B2B solution, PhotoShelter... for Brands, sparking a new high growth stage for the company. Today we’re delivering innovative tech and user experiences across search, collaboration, content display, secure access and distribution, workflow automation, and artificial intelligence/machine learning (AI/ML). We were built by and for creative people, and we’re committed to celebrating and supporting creative work.
These are exciting times for the PhotoShelter family, and we want you to be a part of them!
PhotoShelter is looking for an empathetic and motivated Technical Support Specialist to assist us with a customer base of photographers around the world. Over 80,000 photographers worldwide use PhotoShelter to power their success online, with customizable website templates, searchable photo galleries, e-commerce capabilities, and bulletproof image storage.
You'll impact PhotoShelter by solving our customers' basic & strategic challenges. Here's how...you will:
• Deeply understand our B2C product, how it works, and the multitude of ways our clients (professional photographers, graphic designers, & other artists) use the system.
• Provide general support via phone and e-mail to our client base.
• Work with help desk and project tracking software (Zendesk, JIRA) to analyze and troubleshoot inbound customer issues.
• Escalate and follow all problems to resolution, executing timely agreed upon feedback to clients.
• Analyze and evaluate user problems and comments to inform future product improvements back to our product & engineering teams.
• Take on and manage specific projects as delegated by team lead and manager.
• Defuse tense situations with a level head and a smile that your dentist would be proud of!
This role can be located in: New York City (HQ - Hybrid); Tristate area (Hybrid); Alabama (Remote); California (Remote); Florida (Remote); Michigan (Remote); North Carolina (Remote); Oregon (Remote); Pennsylvania (Remote); Texas (Remote); Virginia (Remote); Washington State (Remote)
Requirements
To achieve success we'll feel you will need:
• Excellent communication, writing, and problem-solving skills.
• A pleasant & professional phone voice & demeanor.
• To be highly organized and detail oriented, but able to move fast.
• To have strong customer service instincts and telephone skills.
• To listen, exhibit patience, and eloquently communicate difficult answers.
• To work in a fast-paced, dynamic, small company environment.
• Internet savvy and an interest in digital photo technologies, software, and workflows.
Nice, but not required:
• Experience with and PASSION for Photography.
• Familiarity with Zendesk and JIRA.
• A working knowledge of HTML.
• Experience with and a knack for helping frustrated customers.
• A history or experience with PhotoShelter? Awesome!
The compensation range for this role is $50k-$55k, salary commensurate with experience.
Benefits
We're offering:
• An energized culture and environment: Internet Week called us one of the Best Places to Work in NYC Tech, with special recognition for our employee happiness scores.
• Daily visual inspiration through exposure to amazing photographers, videographers and storytellers who use our tools.
• Benefits. We offer the usual good stuff. Competitive salary, 401(k) with company match, insurance coverage (health, dental and vision, life) starting day one, 28 PTO days from year one, gym reimbursement and commuter benefits.
We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment Show more details...
Across our platform of SaaS products, we manage over 750 million visual assets for 80,000 professional photographers and over 1200 large brands, including universities, pro sports teams, corporate and consumer brands, and leading nonprofits. In January 2015, we launched our enterprise B2B solution, PhotoShelter... for Brands, sparking a new high growth stage for the company. Today we’re delivering innovative tech and user experiences across search, collaboration, content display, secure access and distribution, workflow automation, and artificial intelligence/machine learning (AI/ML). We were built by and for creative people, and we’re committed to celebrating and supporting creative work.
These are exciting times for the PhotoShelter family, and we want you to be a part of them!
PhotoShelter is looking for an empathetic and motivated Technical Support Specialist to assist us with a customer base of photographers around the world. Over 80,000 photographers worldwide use PhotoShelter to power their success online, with customizable website templates, searchable photo galleries, e-commerce capabilities, and bulletproof image storage.
You'll impact PhotoShelter by solving our customers' basic & strategic challenges. Here's how...you will:
• Deeply understand our B2C product, how it works, and the multitude of ways our clients (professional photographers, graphic designers, & other artists) use the system.
• Provide general support via phone and e-mail to our client base.
• Work with help desk and project tracking software (Zendesk, JIRA) to analyze and troubleshoot inbound customer issues.
• Escalate and follow all problems to resolution, executing timely agreed upon feedback to clients.
• Analyze and evaluate user problems and comments to inform future product improvements back to our product & engineering teams.
• Take on and manage specific projects as delegated by team lead and manager.
• Defuse tense situations with a level head and a smile that your dentist would be proud of!
This role can be located in: New York City (HQ - Hybrid); Tristate area (Hybrid); Alabama (Remote); California (Remote); Florida (Remote); Michigan (Remote); North Carolina (Remote); Oregon (Remote); Pennsylvania (Remote); Texas (Remote); Virginia (Remote); Washington State (Remote)
Requirements
To achieve success we'll feel you will need:
• Excellent communication, writing, and problem-solving skills.
• A pleasant & professional phone voice & demeanor.
• To be highly organized and detail oriented, but able to move fast.
• To have strong customer service instincts and telephone skills.
• To listen, exhibit patience, and eloquently communicate difficult answers.
• To work in a fast-paced, dynamic, small company environment.
• Internet savvy and an interest in digital photo technologies, software, and workflows.
Nice, but not required:
• Experience with and PASSION for Photography.
• Familiarity with Zendesk and JIRA.
• A working knowledge of HTML.
• Experience with and a knack for helping frustrated customers.
• A history or experience with PhotoShelter? Awesome!
The compensation range for this role is $50k-$55k, salary commensurate with experience.
Benefits
We're offering:
• An energized culture and environment: Internet Week called us one of the Best Places to Work in NYC Tech, with special recognition for our employee happiness scores.
• Daily visual inspiration through exposure to amazing photographers, videographers and storytellers who use our tools.
• Benefits. We offer the usual good stuff. Competitive salary, 401(k) with company match, insurance coverage (health, dental and vision, life) starting day one, 28 PTO days from year one, gym reimbursement and commuter benefits.
We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment Show more details...
via Jobs By Workable
schedule_type: Full-timework_from_home: 1
PhotoShelter is a leader in visual media technology that helps photographers and creative teams work effortlessly and engage audiences instantly - all while maintaining the integrity of their content. Across our platform of SaaS products, we manage over 750 million visual assets for 80,000 professional photographers and over 1,200 large brands, including universities, pro sports teams, corporate... and consumer brands, and leading nonprofits. We were
PhotoShelter is a leader in visual media technology that helps photographers and creative teams work effortlessly and engage audiences instantly - all while maintaining the integrity of their content. Across our platform of SaaS products, we manage over 750 million visual assets for 80,000 professional photographers and over 1,200 large brands, including universities, pro sports teams, corporate... and consumer brands, and leading nonprofits. We were built by and for creative people, and we’re committed to celebrating and supporting creative work. We’re seeking an empathic and strategic Customer Success Manager to manage, support and expand our client base as we continue to scale.
Responsibilities
As a Customer Success Manager, you will impact PhotoShelter by solving our customers’ basic and strategic challenges through onboarding and continued guidance. You will be responsible for understanding our customers’ needs and support the elevation of their visual asset workflows. You will:
• Deeply understand our Photographers and Brands products, how they work, and the multitude of ways our clients (professional photographers, graphic designers, & other artists) use the system.
• Be a customer advocate and trusted advisor.
• Communicate best practices to all customers and expedite successful outcomes.
• Understand, manage, and document customer health.
• Monitor usage and adoption.
• Build references and case studies.
• Help generate incremental account revenue from clients by upselling add-ons and identifying account expansion opportunities.
• Drive high response rate for NPS, utilizing data for customer experience improvement.
• Use Salesforce to execute and keep track of client interactions.
• Support migration for clients moving from their current system to PhotoShelter.
• Identify and communicate customer feedback to inform future product improvements.
• Take on and manage specific projects as delegated by manager.
This role can be located in: New York City (HQ - Hybrid); Tristate area (Hybrid); Alabama (Remote); California (Remote); Florida (Remote); Michigan (Remote); North Carolina (Remote); Oregon (Remote); Pennsylvania (Remote); Texas (Remote); Virginia (Remote); Washington State (Remote)
Compensation range for this role starts at $60k annual salary (commensurate with experience), plus variable pay incentives.
To achieve success we feel you will need:
• 2-3+ years of experience managing mid-market to enterprise level customers leveraging a true SaaS solution.
• To have a strong interest/understanding of digital photo technologies, software and workflows.
• To be highly organized and detail oriented, but are able to move fast.
• To be customer-focused and a personable relationship builder.
• To have a focus on impact and demonstrated success exceeding goals.
• To have experience in a client facing role with excellent customer service and problem-solving skills.
• To have excellent interpersonal skills and ability to write/speak professionally and succinctly.
• To be able to listen, exhibit patience, and eloquently communicate difficult answers.
• To be able to work in a fast paced, dynamic, small company environment.
Nice, but not required:
• Experience with and PASSION for Photography.
• Familiarity with Zendesk, Salesforce and Zuora.
• A history or experience with PhotoShelter? Awesome!
Our Commitment to Diversity, Equity & Inclusion:
The team at PhotoShelter has a set of foundational values – among them are “we operate with heart” and “our integrity drives everything.” As these values guide our company, PhotoShelter is committed to maintaining a welcoming and respectful workplace that celebrates each employee’s unique identity. We recognize that diverse viewpoints and experiences are essential to the success of our team. Alongside our commitment to photographers and creative teams, we in turn ensure that team members from all backgrounds are supported to grow creatively and professionally in their careers at PhotoShelter.We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment.It’s not about our bottom line, it’s about the core values that drive us forward. Our management team and hiring managers are mindful of the needs of our unique community, ensuring that our workplace is inclusive, welcoming and safe for all.
We're offering:
• The ability to grow within a scaling team and develop rich experience in customer services/success/support change management & best practices.
• An inspired environment. Inc. Magazine named PhotoShelter one of the fastest growing companies in the US and we’ve been awarded one of the Best Places To Work in NYC by InternetWeek with special recognition for our employee happiness scores.
• Visual Media industry expertise through exposure to amazing photographers and videographers and new trends in the industry.
• Benefits. We offer the usual good stuff. Competitive annual salary, 401(k) with company match, insurance coverage (medical, dental and vision, life), generous PTO, and commuter benefits Show more details...
Responsibilities
As a Customer Success Manager, you will impact PhotoShelter by solving our customers’ basic and strategic challenges through onboarding and continued guidance. You will be responsible for understanding our customers’ needs and support the elevation of their visual asset workflows. You will:
• Deeply understand our Photographers and Brands products, how they work, and the multitude of ways our clients (professional photographers, graphic designers, & other artists) use the system.
• Be a customer advocate and trusted advisor.
• Communicate best practices to all customers and expedite successful outcomes.
• Understand, manage, and document customer health.
• Monitor usage and adoption.
• Build references and case studies.
• Help generate incremental account revenue from clients by upselling add-ons and identifying account expansion opportunities.
• Drive high response rate for NPS, utilizing data for customer experience improvement.
• Use Salesforce to execute and keep track of client interactions.
• Support migration for clients moving from their current system to PhotoShelter.
• Identify and communicate customer feedback to inform future product improvements.
• Take on and manage specific projects as delegated by manager.
This role can be located in: New York City (HQ - Hybrid); Tristate area (Hybrid); Alabama (Remote); California (Remote); Florida (Remote); Michigan (Remote); North Carolina (Remote); Oregon (Remote); Pennsylvania (Remote); Texas (Remote); Virginia (Remote); Washington State (Remote)
Compensation range for this role starts at $60k annual salary (commensurate with experience), plus variable pay incentives.
To achieve success we feel you will need:
• 2-3+ years of experience managing mid-market to enterprise level customers leveraging a true SaaS solution.
• To have a strong interest/understanding of digital photo technologies, software and workflows.
• To be highly organized and detail oriented, but are able to move fast.
• To be customer-focused and a personable relationship builder.
• To have a focus on impact and demonstrated success exceeding goals.
• To have experience in a client facing role with excellent customer service and problem-solving skills.
• To have excellent interpersonal skills and ability to write/speak professionally and succinctly.
• To be able to listen, exhibit patience, and eloquently communicate difficult answers.
• To be able to work in a fast paced, dynamic, small company environment.
Nice, but not required:
• Experience with and PASSION for Photography.
• Familiarity with Zendesk, Salesforce and Zuora.
• A history or experience with PhotoShelter? Awesome!
Our Commitment to Diversity, Equity & Inclusion:
The team at PhotoShelter has a set of foundational values – among them are “we operate with heart” and “our integrity drives everything.” As these values guide our company, PhotoShelter is committed to maintaining a welcoming and respectful workplace that celebrates each employee’s unique identity. We recognize that diverse viewpoints and experiences are essential to the success of our team. Alongside our commitment to photographers and creative teams, we in turn ensure that team members from all backgrounds are supported to grow creatively and professionally in their careers at PhotoShelter.We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment.It’s not about our bottom line, it’s about the core values that drive us forward. Our management team and hiring managers are mindful of the needs of our unique community, ensuring that our workplace is inclusive, welcoming and safe for all.
We're offering:
• The ability to grow within a scaling team and develop rich experience in customer services/success/support change management & best practices.
• An inspired environment. Inc. Magazine named PhotoShelter one of the fastest growing companies in the US and we’ve been awarded one of the Best Places To Work in NYC by InternetWeek with special recognition for our employee happiness scores.
• Visual Media industry expertise through exposure to amazing photographers and videographers and new trends in the industry.
• Benefits. We offer the usual good stuff. Competitive annual salary, 401(k) with company match, insurance coverage (medical, dental and vision, life), generous PTO, and commuter benefits Show more details...
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