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PlayStation Lifestyle is a popular gaming website that primarily focuses on news, reviews, and features related to the PlayStation gaming console and its games. With a dedicated team of passionate writers, the website offers the latest updates, in-depth reviews, and insightful articles about upcoming releases, industry events, and gaming culture. They cater to PlayStation enthusiasts by providing well-written content about gaming news, exclusive interviews, and opinion pieces that explore various aspects of the PlayStation gaming ecosystem. The website aims to be a go-to source for all things PlayStation, offering users a comprehensive and engaging platform to stay informed about the latest happenings in the PlayStation world.
Get ready to take on Enoch, Outriders! Outriders Game is available NOW on PlayStation 4, PlayStation 5, Xbox One & Series X, Stadia, and PC-Steam. #outridersgamefacebook.comPlayStation LifeStyle was designed to inform, educate, and start the conversation for passionate PlayStation fans, by passionate PlayStation fans. We …
on Feb 22, 2011. Where is PlayStationLifeStyle 's headquarters?crunchbase.comPlayStationLifeStyle.net operates as a PlayStation-specific news and review sites.
Through local engagement in eight European countries, PSLifestyle will discover the challenges and opportunities that we face when trying to live a good life with the environment in mind.pslifestyle.euPSLifestyle is co-creating an online tool inspiring you to jointly shape what sustainable lifestyles could look like across Europe.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#27,436 Site Rank
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Site age16 yrs old
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Site Owner informationWhois info
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Founded2008
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HeadquartersDanvers
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Parent organizationEvolve Media, LLC
#27,436
16 yrs
United States
• Flexible Schedule including work remote/from home 2-3 days per week
• Paid Time Off...
• 9 Paid Holidays
• 401k retirement plan
• Health, Vision, Dental, Life Benefits paid 50% by the company
A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
You are genuinely excited to help customers. They re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
• Customer Request:
• Resolve customer complaints via phone, email, Zen Desk.
• Use telephone, email, and Help Desk to reach out to customers
• Greet customers warmly and ascertain problem or reason for contacting.
• Assist with receipts, refunds, service history and questions regarding salon operations
• Field and maintain support tickets from customer online Zen Desk.
• Facilitated related communications from customers to the appropriate departments and field operations teams.
• Social media monitoring and responses to inquiries and issues (Facebook, Twitter, LinkedIn).
• Analyze and identify trends in customer challenges and recommend paths to resolution for the organization.
• Ongoing partnership with marketing, support team, operations and field teams to identify key milestones driving increases in customer support needs (product roll out, holidays, etc.).
• Generate and maintain standard customer resolution materials including scripts and email templates.
• Capture and log key customer data.
• Phone and Zen Desk Redirects
• Field calls, voicemails, emails, and Zen Desk tickets and direct them to the related department and/or field contacts.
• Master the field structure, regions, and phone tree to redirect inquiries to the appropriate contacts according to established processes.
• Finance Team Support
• Coordinate with all departments different request
• General Support as Needed
• Skills
• Impeccable customer service and a willingness to manage a problem through to resolution.
• Ability to de-escalate a stressful situation and provide constructive resolution.
• Clearly dissect and articulate a support challenge to key stakeholders while understanding the business impact of proposed solutions.
• Solid written and verbal communications skills.
• Ability to multitask and understand multiple products, audiences and marketplaces.
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively Show more details...
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