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Most recent job postings at Prometric
via LinkedIn
posted_at: 9 hours agoschedule_type: Part-time
About Us
Prometric ( www.prometric.com ) is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude
About Us
Prometric ( www.prometric.com ) is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Charleston, West Virginia
TEST CENTER ADDRESS: 2 Players Club Drive Suite 104
Job Overview
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world. Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
Available Schedule
• Part Time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 6 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20-25 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
Responsibilities
• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification
Qualifications
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
Experience
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
Skills
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
Physical Job Requirements
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
• Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Apply Now Show more details...
Prometric ( www.prometric.com ) is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Charleston, West Virginia
TEST CENTER ADDRESS: 2 Players Club Drive Suite 104
Job Overview
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world. Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
Available Schedule
• Part Time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 6 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20-25 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
Responsibilities
• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification
Qualifications
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
Experience
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
Skills
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
Physical Job Requirements
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
• Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Apply Now Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Part-time
Customer Service - Test Center Administrator (PT)
Fairborn, OH 45324, USA Req #5562
Thursday, May 18, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries
Customer Service - Test Center Administrator (PT)
Fairborn, OH 45324, USA Req #5562
Thursday, May 18, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Dayton Ohio
TEST CENTER ADDRESS: 2600 Paramount Place suite 190
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
Perfect for retirees, college students, and stay-at-home parents!
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves, or overnight shifts!
• Paid training
• Sick time is prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
AVAILABLE SCHEDULE:
• Part-Time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 10:00 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20-25 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
• Maintain and apply expert knowledge of test center policies, practices, and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain a secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission, and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record the candidate's fingerprint identification
QUALIFICATIONS:
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
EXPERIENCE:
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
SKILLS:
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, and Explorer web browsing)
PHYSICAL JOB REQUIREMENTS
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through the test room every 8-10 minutes and escort candidates to and from the testing room
• Visual requirements include the ability to adjust or focus computer screens and view the testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
• Employment Indicator Regular
• Min Hiring Rate $12.60
• Max Hiring Rate $12.60
Apply Now Show more details...
Fairborn, OH 45324, USA Req #5562
Thursday, May 18, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Dayton Ohio
TEST CENTER ADDRESS: 2600 Paramount Place suite 190
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
Perfect for retirees, college students, and stay-at-home parents!
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves, or overnight shifts!
• Paid training
• Sick time is prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
AVAILABLE SCHEDULE:
• Part-Time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 10:00 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20-25 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
• Maintain and apply expert knowledge of test center policies, practices, and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain a secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission, and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record the candidate's fingerprint identification
QUALIFICATIONS:
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
EXPERIENCE:
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
SKILLS:
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, and Explorer web browsing)
PHYSICAL JOB REQUIREMENTS
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through the test room every 8-10 minutes and escort candidates to and from the testing room
• Visual requirements include the ability to adjust or focus computer screens and view the testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
• Employment Indicator Regular
• Min Hiring Rate $12.60
• Max Hiring Rate $12.60
Apply Now Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Part-time
Customer Service - Test Center Administrator (PT)
Harrisburg, PA, USA Req #5578
Thursday, May 18, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around
Customer Service - Test Center Administrator (PT)
Harrisburg, PA, USA Req #5578
Thursday, May 18, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Harrisburg, PA
TEST CENTER ADDRESS: 1100 N. Mountain Rd.
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world. Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
AVAILABLE SCHEDULE:
• Part-Time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 6 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20-25 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain a secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate's fingerprint identification
QUALIFICATIONS:
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
EXPERIENCE:
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
SKILLS:
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer web browsing)
PHYSICAL JOB REQUIREMENTS
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through the test room every 8-10 minutes and escort candidates to and from the testing room
• Visual requirements include the ability to adjust or focus computer screens and view the testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
• Min Hiring Rate $12.60
• Max Hiring Rate $12.60
Apply Now Show more details...
Harrisburg, PA, USA Req #5578
Thursday, May 18, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Harrisburg, PA
TEST CENTER ADDRESS: 1100 N. Mountain Rd.
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world. Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
AVAILABLE SCHEDULE:
• Part-Time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 6 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20-25 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain a secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate's fingerprint identification
QUALIFICATIONS:
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
EXPERIENCE:
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
SKILLS:
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer web browsing)
PHYSICAL JOB REQUIREMENTS
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through the test room every 8-10 minutes and escort candidates to and from the testing room
• Visual requirements include the ability to adjust or focus computer screens and view the testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
• Min Hiring Rate $12.60
• Max Hiring Rate $12.60
Apply Now Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Part-time
Customer Service - Test Center Administrator (PT)
Dallas, TX, USA Req #5571
Thursday, May 18, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the
Customer Service - Test Center Administrator (PT)
Dallas, TX, USA Req #5571
Thursday, May 18, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Dallas, TX
TEST CENTER ADDRESS: 12400 Coit Rd.
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
AVAILABLE SCHEDULE:
• Part-time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 6 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
• Maintain and apply expert knowledge of test center policies, practices, and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain a secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission, and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record the candidate's fingerprint identification
QUALIFICATIONS:
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
EXPERIENCE:
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
SKILLS:
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, and Explorer web browsing)
PHYSICAL JOB REQUIREMENTS
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through the test room every 8-10 minutes and escort candidates to and from the testing room
• Visual requirements include the ability to adjust or focus computer screens and view the testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
• Min Hiring Rate $17.00
• Max Hiring Rate $17.00
Apply Now Show more details...
Dallas, TX, USA Req #5571
Thursday, May 18, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Dallas, TX
TEST CENTER ADDRESS: 12400 Coit Rd.
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
AVAILABLE SCHEDULE:
• Part-time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 6 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
• Maintain and apply expert knowledge of test center policies, practices, and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain a secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission, and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record the candidate's fingerprint identification
QUALIFICATIONS:
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
EXPERIENCE:
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
SKILLS:
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, and Explorer web browsing)
PHYSICAL JOB REQUIREMENTS
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through the test room every 8-10 minutes and escort candidates to and from the testing room
• Visual requirements include the ability to adjust or focus computer screens and view the testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
• Min Hiring Rate $17.00
• Max Hiring Rate $17.00
Apply Now Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Part-time
About Us
Prometric ( www.prometric.com ) is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude
About Us
Prometric ( www.prometric.com ) is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors
Job Title
Home Care Aide Evaluator
Reports To
Sr. Home Care Aide Evaluator
Department
Test Center
LOCATION:
Wenatchee, WA
Job Overview
Prometric , the recognized global leader in technology-enabled testing and assessment services, is seeking experienced Nurses with experience in long-term care to administer the Home Care Aide (HCA) Exam. This is an exciting opportunity for RNs and LPNs who are seeking to leverage their skills outside of the hospital setting by evaluating candidates pursuing their HCA certification. Ideal candidates must have a flexible schedule and the availability to work at least 3 test events during the week for up to 8 hours at a time, please apply online to be considered. This role will also be responsible for ensuring the highest quality test experience for Prometric’s clients consistent with Prometric’s Vision, Mission, Values, and Policy & Procedures.
Responsibilities
Evaluation of Candidate Skills
• Proctoring a computerized knowledge-based examination, and Objective observation and scoring of candidates demonstrating clinical skills.
• Test Event Delivery & Security
• Prepare for events by monitoring rosters & ensuring the site is correctly set up and cleaned up
• Control test area by maintaining a working knowledge of Prometric policies and practices
• Greet examinees and verify identification
• Monitor candidates as they complete their written exam and/or direct a proctor to administer the written exam, if applicable
• Manage the testing environment to ensure candidate flow
• Observe and rate candidates as they complete their practical exam
• Resolve candidate issues or report them to the appropriate supervisor
• Protect exam content by administering computer-based testing
• Possess technical proficiency to reboot workstations, and reset passwords as necessary
• Ensure the delivery of a seamless candidate experience
• Report any occurrences which fall outside company guidelines to the appropriate supervisor
Other
• Develop and maintain strong working relationships with testing sites (either regional or in-facility testing)
• Maintain online appointment schedule to ensure event coverage
• Ability to provide on-site leadership for candidates
• Foster professional and courteous relationships with Home Care Aide Evaluator Community peers
• Serve as a Prometric Brand Ambassador when interacting with candidates, site partners, and potential clients during test administrations
Coordinate candidate rosters
• This position will be responsible for administering up to 3 test days a week (an average of 8 hours/ test day) at various locations within a 30-mile radius of the employee’s zip code. Examinations are performed mainly Monday through Friday with some Saturday and occasional Sunday examinations.
• Perform other duties as assigned
Qualification Requirements
EDUCATION
• Registered Nurses or LPN with active and unrestricted licenses in the state of operation
• Accepting LPNs - with a 2-year Associate's Degree that can work 2-3 days weekly.
• BA/BS Degree preferred
Experience
• One (1) year of experience in long-term care or experience caring for the chronically ill of any age
• LPNs - with 1 year of Long Term Care Experience
• The ideal candidate may possess staff development and/or training experience, preferred
Skills
• Intermediate to Advanced technical skills and solid familiarity with computer programs and applications (including but not limited to MS Office, Outlook, and Explorer web browsing)
• Strong communication skills (oral and written)
• Access to personal computer equipment (i.e. personal computer/laptop, printer, etc.)
• Must have a valid Drivers License and vehicle to travel to test events
• Strong problem-solving/troubleshooting skills
• Must be proactive, flexible, amicable, and able to solve problems independently.
Physical Job Requirements
• Ability to travel 30 miles or more one way from zip code
• Ability to stand for extended periods of time while administering the exam and evaluating candidates (up to as much as 8 hours per event)
• Must be able to lift up to 50 pounds (testing mannequin)
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Apply Now Show more details...
Prometric ( www.prometric.com ) is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors
Job Title
Home Care Aide Evaluator
Reports To
Sr. Home Care Aide Evaluator
Department
Test Center
LOCATION:
Wenatchee, WA
Job Overview
Prometric , the recognized global leader in technology-enabled testing and assessment services, is seeking experienced Nurses with experience in long-term care to administer the Home Care Aide (HCA) Exam. This is an exciting opportunity for RNs and LPNs who are seeking to leverage their skills outside of the hospital setting by evaluating candidates pursuing their HCA certification. Ideal candidates must have a flexible schedule and the availability to work at least 3 test events during the week for up to 8 hours at a time, please apply online to be considered. This role will also be responsible for ensuring the highest quality test experience for Prometric’s clients consistent with Prometric’s Vision, Mission, Values, and Policy & Procedures.
Responsibilities
Evaluation of Candidate Skills
• Proctoring a computerized knowledge-based examination, and Objective observation and scoring of candidates demonstrating clinical skills.
• Test Event Delivery & Security
• Prepare for events by monitoring rosters & ensuring the site is correctly set up and cleaned up
• Control test area by maintaining a working knowledge of Prometric policies and practices
• Greet examinees and verify identification
• Monitor candidates as they complete their written exam and/or direct a proctor to administer the written exam, if applicable
• Manage the testing environment to ensure candidate flow
• Observe and rate candidates as they complete their practical exam
• Resolve candidate issues or report them to the appropriate supervisor
• Protect exam content by administering computer-based testing
• Possess technical proficiency to reboot workstations, and reset passwords as necessary
• Ensure the delivery of a seamless candidate experience
• Report any occurrences which fall outside company guidelines to the appropriate supervisor
Other
• Develop and maintain strong working relationships with testing sites (either regional or in-facility testing)
• Maintain online appointment schedule to ensure event coverage
• Ability to provide on-site leadership for candidates
• Foster professional and courteous relationships with Home Care Aide Evaluator Community peers
• Serve as a Prometric Brand Ambassador when interacting with candidates, site partners, and potential clients during test administrations
Coordinate candidate rosters
• This position will be responsible for administering up to 3 test days a week (an average of 8 hours/ test day) at various locations within a 30-mile radius of the employee’s zip code. Examinations are performed mainly Monday through Friday with some Saturday and occasional Sunday examinations.
• Perform other duties as assigned
Qualification Requirements
EDUCATION
• Registered Nurses or LPN with active and unrestricted licenses in the state of operation
• Accepting LPNs - with a 2-year Associate's Degree that can work 2-3 days weekly.
• BA/BS Degree preferred
Experience
• One (1) year of experience in long-term care or experience caring for the chronically ill of any age
• LPNs - with 1 year of Long Term Care Experience
• The ideal candidate may possess staff development and/or training experience, preferred
Skills
• Intermediate to Advanced technical skills and solid familiarity with computer programs and applications (including but not limited to MS Office, Outlook, and Explorer web browsing)
• Strong communication skills (oral and written)
• Access to personal computer equipment (i.e. personal computer/laptop, printer, etc.)
• Must have a valid Drivers License and vehicle to travel to test events
• Strong problem-solving/troubleshooting skills
• Must be proactive, flexible, amicable, and able to solve problems independently.
Physical Job Requirements
• Ability to travel 30 miles or more one way from zip code
• Ability to stand for extended periods of time while administering the exam and evaluating candidates (up to as much as 8 hours per event)
• Must be able to lift up to 50 pounds (testing mannequin)
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Apply Now Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Part-timesalary: 28 an hour
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors
JOB TITLE:
Home Care Aide Evaluator
REPORTS TO:
Sr. Home Care Aide Evaluator
DEPARTMENT:
Test Center
LOCATION:
Everett, WA
JOB OVERVIEW
Prometric, the recognized global leader in technology-enabled testing and assessment services, is seeking experienced Nurses with experience in long-term care to administer the Home Care Aide (HCA) Exam. This is an exciting opportunity for RNs and LPNs who are seeking to leverage their skills outside of the hospital setting by evaluating candidates pursuing their HCA certification. Ideal candidates must have a flexible schedule and the availability to work at least 3 test events during the week for up to 8 hours at a time, please apply online to be considered. This role will also be responsible for ensuring the highest quality test experience for Prometric's clients consistent with Prometric's Vision, Mission, Values, and Policy & Procedures.
RESPONSIBILITIES
Evaluation of Candidate Skills
• Proctoring a computerized knowledge-based examination, and Objective observation and scoring of candidates demonstrating clinical skills.
• Test Event Delivery & Security
• Prepare for events by monitoring rosters & ensuring the site is correctly set up and cleaned up
• Control test area by maintaining a working knowledge of Prometric policies and practices
• Greet examinees and verify identification
• Monitor candidates as they complete their written exam and/or direct a proctor to administer the written exam, if applicable
• Manage the testing environment to ensure candidate flow
• Observe and rate candidates as they complete their practical exam
• Resolve candidate issues or report them to the appropriate supervisor
• Protect exam content by administering computer-based testing
• Possess technical proficiency to reboot workstations, and reset passwords as necessary
• Ensure the delivery of a seamless candidate experience
• Report any occurrences which fall outside company guidelines to the appropriate supervisor
Other
• Develop and maintain strong working relationships with testing sites (either regional or in-facility testing)
• Maintain online appointment schedule to ensure event coverage
• Ability to provide on-site leadership for candidates
• Foster professional and courteous relationships with Home Care Aide Evaluator Community peers
• Serve as a Prometric Brand Ambassador when interacting with candidates, site partners, and potential clients during test administrations
Coordinate candidate rosters
• This position will be responsible for administering up to 3 test days a week (an average of 8 hours/ test day) at various locations within a 30-mile radius of the employee's zip code. Examinations are performed mainly Monday through Friday with some Saturday and occasional Sunday examinations.
• Perform other duties as assigned
QUALIFICATION REQUIREMENTS
• EDUCATION
• Registered Nurses or LPN with active and unrestricted licenses in the state of operation
• Accepting LPNs - with a 2-year Associate's Degree that can work 2-3 days weekly.
• BA/BS Degree preferred
EXPERIENCE
• One (1) year of experience in long-term care or experience caring for the chronically ill of any age
• LPNs - with 1 year of Long Term Care Experience
• The ideal candidate may possess staff development and/or training experience, preferred
SKILLS
• Intermediate to Advanced technical skills and solid familiarity with computer programs and applications (including but not limited to MS Office, Outlook, and Explorer web browsing)
• Strong communication skills (oral and written)
• Access to personal computer equipment (i.e. personal computer/laptop, printer, etc.)
• Must have a valid Drivers License and vehicle to travel to test events
• Strong problem-solving/troubleshooting skills
• Must be proactive, flexible, amicable, and able to solve problems independently.
PHYSICAL JOB REQUIREMENTS
• Ability to travel 30 miles or more one way from zip code
• Ability to stand for extended periods of time while administering the exam and evaluating candidates (up to as much as 8 hours per event)
• Must be able to lift up to 50 pounds (testing mannequin)
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
• Min Hiring Rate $28.00
• Max Hiring Rate $28.00
Apply Now Show more details...
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors
JOB TITLE:
Home Care Aide Evaluator
REPORTS TO:
Sr. Home Care Aide Evaluator
DEPARTMENT:
Test Center
LOCATION:
Everett, WA
JOB OVERVIEW
Prometric, the recognized global leader in technology-enabled testing and assessment services, is seeking experienced Nurses with experience in long-term care to administer the Home Care Aide (HCA) Exam. This is an exciting opportunity for RNs and LPNs who are seeking to leverage their skills outside of the hospital setting by evaluating candidates pursuing their HCA certification. Ideal candidates must have a flexible schedule and the availability to work at least 3 test events during the week for up to 8 hours at a time, please apply online to be considered. This role will also be responsible for ensuring the highest quality test experience for Prometric's clients consistent with Prometric's Vision, Mission, Values, and Policy & Procedures.
RESPONSIBILITIES
Evaluation of Candidate Skills
• Proctoring a computerized knowledge-based examination, and Objective observation and scoring of candidates demonstrating clinical skills.
• Test Event Delivery & Security
• Prepare for events by monitoring rosters & ensuring the site is correctly set up and cleaned up
• Control test area by maintaining a working knowledge of Prometric policies and practices
• Greet examinees and verify identification
• Monitor candidates as they complete their written exam and/or direct a proctor to administer the written exam, if applicable
• Manage the testing environment to ensure candidate flow
• Observe and rate candidates as they complete their practical exam
• Resolve candidate issues or report them to the appropriate supervisor
• Protect exam content by administering computer-based testing
• Possess technical proficiency to reboot workstations, and reset passwords as necessary
• Ensure the delivery of a seamless candidate experience
• Report any occurrences which fall outside company guidelines to the appropriate supervisor
Other
• Develop and maintain strong working relationships with testing sites (either regional or in-facility testing)
• Maintain online appointment schedule to ensure event coverage
• Ability to provide on-site leadership for candidates
• Foster professional and courteous relationships with Home Care Aide Evaluator Community peers
• Serve as a Prometric Brand Ambassador when interacting with candidates, site partners, and potential clients during test administrations
Coordinate candidate rosters
• This position will be responsible for administering up to 3 test days a week (an average of 8 hours/ test day) at various locations within a 30-mile radius of the employee's zip code. Examinations are performed mainly Monday through Friday with some Saturday and occasional Sunday examinations.
• Perform other duties as assigned
QUALIFICATION REQUIREMENTS
• EDUCATION
• Registered Nurses or LPN with active and unrestricted licenses in the state of operation
• Accepting LPNs - with a 2-year Associate's Degree that can work 2-3 days weekly.
• BA/BS Degree preferred
EXPERIENCE
• One (1) year of experience in long-term care or experience caring for the chronically ill of any age
• LPNs - with 1 year of Long Term Care Experience
• The ideal candidate may possess staff development and/or training experience, preferred
SKILLS
• Intermediate to Advanced technical skills and solid familiarity with computer programs and applications (including but not limited to MS Office, Outlook, and Explorer web browsing)
• Strong communication skills (oral and written)
• Access to personal computer equipment (i.e. personal computer/laptop, printer, etc.)
• Must have a valid Drivers License and vehicle to travel to test events
• Strong problem-solving/troubleshooting skills
• Must be proactive, flexible, amicable, and able to solve problems independently.
PHYSICAL JOB REQUIREMENTS
• Ability to travel 30 miles or more one way from zip code
• Ability to stand for extended periods of time while administering the exam and evaluating candidates (up to as much as 8 hours per event)
• Must be able to lift up to 50 pounds (testing mannequin)
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
• Min Hiring Rate $28.00
• Max Hiring Rate $28.00
Apply Now Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Part-time
About Us
Prometric ( www.prometric.com ) is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude
About Us
Prometric ( www.prometric.com ) is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors
Location: Yakima, WA
Responsibilities
Evaluation of Candidate Skills
• Proctoring a computerized knowledge-based examination, and
• Objective observation of candidates performing a demonstration of skills.
Test Event Delivery & Security
• Control test area by maintaining a working knowledge of Prometric policies and practices
• Greet examinees and verify identification
• Monitor candidates as they complete their written exam
• Observe and rate candidates as they complete their practical exam
• Resolve candidate issues or report them to the appropriate supervisor
• Protect the security of all computer software in the Test Center environment
• Possess technical proficiency to reboot workstations, and reset passwords as necessary
• Report any occurrences which fall outside company guidelines to corporate management
Other
• Develop and maintain strong working relationships with testing sites (either regional or in-facility testing)
• Maintain online appointment schedule to ensure event coverage
• Ability to provide on-site leadership for candidates
This position will be responsible for evaluating at least 3 test days a week (8 hours at a time) at various locations within a 30-mile radius of the employee’s zip code. Examinations are performed mainly Monday through Friday with some Saturday and occasional Sunday examinations at certain locations.
Required Experience
• Registered Nurses or LPN with active and unrestricted licenses in the state of operation
• Accepting LPNs - with 1 year of Long Term Care Experience, 2 year Associates Degree that can work 2-3 days weekly
• One (1) year of experience in long-term care
• BA/BS Degree preferred
• Ability to travel within a 30-mile radius of your zip code
• Basic computer skills in MS Office
• Strong communication skills (oral and written)
• The ideal candidate may possess staff development and/or training experience, preferred
• Ability to stand for extended periods of time while administering the exam and evaluating candidates
• Must be proactive, flexible, amicable, and able to solve problems independently.
If you would like the opportunity to help maintain the high standards set in the healthcare profession, please submit your resume to us. We would like the opportunity to speak with you in more detail about this program and being a part of the evaluator team.
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Apply Now Show more details...
Prometric ( www.prometric.com ) is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors
Location: Yakima, WA
Responsibilities
Evaluation of Candidate Skills
• Proctoring a computerized knowledge-based examination, and
• Objective observation of candidates performing a demonstration of skills.
Test Event Delivery & Security
• Control test area by maintaining a working knowledge of Prometric policies and practices
• Greet examinees and verify identification
• Monitor candidates as they complete their written exam
• Observe and rate candidates as they complete their practical exam
• Resolve candidate issues or report them to the appropriate supervisor
• Protect the security of all computer software in the Test Center environment
• Possess technical proficiency to reboot workstations, and reset passwords as necessary
• Report any occurrences which fall outside company guidelines to corporate management
Other
• Develop and maintain strong working relationships with testing sites (either regional or in-facility testing)
• Maintain online appointment schedule to ensure event coverage
• Ability to provide on-site leadership for candidates
This position will be responsible for evaluating at least 3 test days a week (8 hours at a time) at various locations within a 30-mile radius of the employee’s zip code. Examinations are performed mainly Monday through Friday with some Saturday and occasional Sunday examinations at certain locations.
Required Experience
• Registered Nurses or LPN with active and unrestricted licenses in the state of operation
• Accepting LPNs - with 1 year of Long Term Care Experience, 2 year Associates Degree that can work 2-3 days weekly
• One (1) year of experience in long-term care
• BA/BS Degree preferred
• Ability to travel within a 30-mile radius of your zip code
• Basic computer skills in MS Office
• Strong communication skills (oral and written)
• The ideal candidate may possess staff development and/or training experience, preferred
• Ability to stand for extended periods of time while administering the exam and evaluating candidates
• Must be proactive, flexible, amicable, and able to solve problems independently.
If you would like the opportunity to help maintain the high standards set in the healthcare profession, please submit your resume to us. We would like the opportunity to speak with you in more detail about this program and being a part of the evaluator team.
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Apply Now Show more details...
via ZipRecruiter
posted_at: 6 days agoschedule_type: Part-time
Customer Service - Test Center Administrator (PT)
Worthington, OH, USA Req #5558
Monday, May 15, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around
Customer Service - Test Center Administrator (PT)
Worthington, OH, USA Req #5558
Monday, May 15, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Worthington, OH
TEST CENTER ADDRESS: 450 W Wilson Bridge
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
Perfect for retirees, college students, and stay-at-home parents!
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
AVAILABLE SCHEDULE:
• Part Time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 6 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20-25 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification
QUALIFICATIONS:
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
EXPERIENCE:
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
SKILLS:
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
PHYSICAL JOB REQUIREMENTS
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
• Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
Apply Now Show more details...
Worthington, OH, USA Req #5558
Monday, May 15, 2023...
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Worthington, OH
TEST CENTER ADDRESS: 450 W Wilson Bridge
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
Perfect for retirees, college students, and stay-at-home parents!
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
AVAILABLE SCHEDULE:
• Part Time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 6 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20-25 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification
QUALIFICATIONS:
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
EXPERIENCE:
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
SKILLS:
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
PHYSICAL JOB REQUIREMENTS
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
• Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
Apply Now Show more details...
via ZipRecruiter
schedule_type: Part-timesalary: 13 an hour
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude
About Us:
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Tulsa, OK
TEST CENTER ADDRESS: 3015 East Skelly Drive, Suite 254
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
Perfect for retirees, college students and stay-at-home parents!
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
AVAILABLE SCHEDULE:
• Part Time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 6:00 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification
QUALIFICATIONS:
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
EXPERIENCE:
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
SKILLS:
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
PHYSICAL JOB REQUIREMENTS
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
• Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
• Employment Indicator Regular
• Min Hiring Rate $13.00
• Max Hiring Rate $13.00
Apply Now Show more details...
Prometric (www.prometric.com) is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience... working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Tulsa, OK
TEST CENTER ADDRESS: 3015 East Skelly Drive, Suite 254
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
Perfect for retirees, college students and stay-at-home parents!
PERKS for employees hired for 20+ hours:
• 12 Paid Holidays Off annually based on work schedule
• No selling or quotas
• Office setting environment
• No inventory, stocking, floor moves or overnight shifts!
• Paid training
• Sick time prorated based on start date
• 401K
• Employee Assistance Program
• Vision
• FSA
AVAILABLE SCHEDULE:
• Part Time - Hours Will Vary
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 6:00 pm. Candidate must be open to flexible scheduling.
• This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed.
• Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification
QUALIFICATIONS:
EDUCATION:
• High school diploma or equivalent required
• College experience a plus
EXPERIENCE:
• Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
• Must be 18 years of age to qualify
SKILLS:
• Ability to communicate professionally and effectively with candidates and coworkers
• Ability to write detailed and accurate reports and correspondence
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
PHYSICAL JOB REQUIREMENTS
• Must be able to bend, stoop, and lift up to 40 pounds
• Ability to remain in a stationary position for extended periods of time while administering exams
• Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
• Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
• Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Other details
• Pay Type Hourly
• Employment Indicator Regular
• Min Hiring Rate $13.00
• Max Hiring Rate $13.00
Apply Now Show more details...
via Dayforcehcm.com
posted_at: 6 days agoschedule_type: Full-time
JOB TITLE: Test Center ManagerREPORTS TO: Channel Engagement Manager or Sr. ManagerDEPARTMENT: Test CenterLOCATION: Brockton, MATEST CENTER ADDRESS: 1324 Belmont JOB OVERVIEWThe Test Center Manager (TCM) serves as the face of Prometric in test centers around the world. These professionals are an essential part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams.
JOB TITLE: Test Center ManagerREPORTS TO: Channel Engagement Manager or Sr. ManagerDEPARTMENT: Test CenterLOCATION: Brockton, MATEST CENTER ADDRESS: 1324 Belmont JOB OVERVIEWThe Test Center Manager (TCM) serves as the face of Prometric in test centers around the world. These professionals are an essential part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. Prometric employs more than 600 Test Center Administrators (TCAs) worldwide who are highly respected for their ability to lead and control the computer-based test center environment. The job requires TCMs to manage all aspects of the testing facilities, financial practices, personnel and maintain set policies and guidelines to uphold the highest standard for exam integrity in the world. PERKS12 Paid Holidays Off annually based on work schedule and start date VacationNo selling or quotas Office setting environment Paid training Sick time... prorated based on start date401KEmployee Assistance ProgramVisionFSA LegalRESPONSIBILITIESEnsure that the facilities, operations, and performance at the assigned test center consistently meets the standards of Prometric and its testing clients.Plan regular staff schedules and supervise both regular as well as temporary Test Center Administrators Have an understanding of how test center operating costs impact Prometric’s key financial and business drivers and performance against corporate metricsEducate staff on the rationale behind the key performance levers for the business and coach staff how to efficiently achieve the targetsSupervise security/verification procedures of test candidates arriving for registration, ensuring that identification and confirming eligibility is carried out correctly. Responsible for hiring and training of new Test Center Administrators Review and approve timesheets and expenses for all staffProvide security at the testing facilities by ensuring all locks and security systems are properly used. The TCM is responsible for holding keys to the testing facility Has sufficient knowledge of basic technology to resolve common issuesFile detailed reports on any irregular test center situations or complaints Operate a DVR, digital camera, telephone system (IVR), and alarm system as and when required. Resolve, report or escalate candidate and/or building problems to the appropriate department or manager Engage with property management to maintain a safe and comfortable testing environment Acts as a TCA to administer testsActively participates in Prometric quality assurance, audit programs and other company initiatives as a team player.Maintain a deep knowledge of policies, practices, and procedures. QUALIFICATION REQUIREMENTS EDUCATIONHigh school diploma or equivalent College experience a plus EXPERIENCEMinimum of two years of customer service experience required (call center, retail, restaurant, etc.) One year of management or supervisory experience requiredMust be 18 years of age to qualifySKILLSAbility to communicate with candidates effectively and with professionalism and authority Ability to learn and apply verbal and written operational instructions Ability to make decisions using appropriate situational judgement Ability to write detailed, accurate and professional reports and correspondence Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing) Availability - Should be flexible to work various days and times including evening and weekends, subject to change according to testing demands. Ability to effectively manage situations that require conflict resolution PHYSICAL JOB REQUIREMENTSMust be able to bend, stoop, and lift up to 40 pounds Ability to remain in a stationary position for extended periods of time while administering exams Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the examAbility to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
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