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https://publichealthontario.ca
Public Health Ontario
Public Health Ontario
Public Health Ontario is a trusted source of information and resources for the public health community in Ontario, Canada. Their website offers a wide range of resources, including reports, guidelines, and data on various public health topics. The site aims to support public health practitioners, policymakers, and the general public in making informed decisions to promote and protect the health of Ontarians. With a focus on evidence-based strategies and collaborative partnerships, Public Health Ontario plays a vital role in ensuring the health and well-being of the population in the province.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Traffic rank#47,336 Site Rank
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Site age19 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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FormedJuly 2008
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Headquarters300–480,University Avenue,Toronto,, Ontario
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Preceding agencyOntario Public Health Laboratories
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JurisdictionGovernment of Ontario
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MottoPartners for Health
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Minister responsibleSylvia Jones,,,Minister of Health
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Agency executiveMichael Sherar, President
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Key documentOntario Agency for Health Protection and Promotion Act, 2007
Traffic rank
#47,336
#47,336
Site age
19 yrs
19 yrs
Location
United States
United States
Popular Questions for Public Health Ontario
Newest job postings for Public Health Ontario
via LinkedIn
posted_at: 8 days agoschedule_type: Full-time
Location: PHO Corporate Office & Toronto Laboratory, 661 University Avenue, Toronto, ON
Department: Employee, Incident and Outbreak Response Team
The Role
To provide support to PHO and PHL surveillance, incident response and issues management activities and to coordinate the laboratory response during daily surveillance and reportable disease/outbreak investigations.
Key Responsibilities-
• Analyzes and prioritizes outbreak information and issues
Location: PHO Corporate Office & Toronto Laboratory, 661 University Avenue, Toronto, ON
Department: Employee, Incident and Outbreak Response Team
The Role
To provide support to PHO and PHL surveillance, incident response and issues management activities and to coordinate the laboratory response during daily surveillance and reportable disease/outbreak investigations.
Key Responsibilities-
• Analyzes and prioritizes outbreak information and issues then ensures that the Senior Management Team is notified of relevant outbreaks and is kept up to date on the progress of the outbreak in keeping with Incident Management System protocols and communication protocols.
• Coordinates multi-department/laboratory response as required during outbreaks including ensuring effective communications and process flow between internal and external public health stakeholders. Supports a variety of communication activities with PHL partners including formal communications structures, common databases... and access to web resources. Conducts and participates in meetings to ensure effective inter-department communication and planning at PHL and between PHL and other PHO program areas during outbreaks.
• Contributes relevant laboratory related information to the daily Issues Management report gathering by corporate resources. Represents PHL in weekly extended rounds teleconferences with MOHLTC including CMOH, EMB, Public Health Policy and Programs and Communications, including giving weekly PHL-related updates and advising on and relaying PHL-related inquires.
• Represents medical/clinical, management and other PHL staff at meetings with internal and external stakeholders as required.
• Monitors, reviews and ensures compliance with legislation and quality control policies with respect to laboratory management of outbreaks.
• Authorizes reportable disease/outbreak –related testing at the discretion of the medical staff.
• Contributes to reportable disease/outbreak-related research projects through application of knowledge of lab testing processes and data and data analysis/interpretation skills. Reviews reportable disease/outbreak-related documents (e.g. Labstracts, papers, and briefing documents) as part of routine approval processes.
• Researches, gathers, analyzes and circulates a regular (e.g. weekly) summary of PHL laboratory data and outbreak activity to internal stakeholders and maintains the PHL Incident/Outbreak SharePoint site including information related to emergency events. This work includes extracting information from the laboratory information system.
• Organizes outbreak briefings and liaises with external stakeholders to answer questions, address and resolve emerging issues during outbreaks, including making recommendations to improve standard operating procedures through lessons learned and ensures recommendations are implemented in laboratory processes and protocols.
• Prepares and delivers presentations, briefing materials, reports and correspondence related to Outbreak Coordinator activities, including changes to SOPs.
• Provides education and training (e.g. PHL processes, role of PHL) related to outbreak management to internal and external stakeholders (e.g. public health units) through publications (e.g. web pages, Labstracts, DVDs), teleconferences, webinars, in-service presentations, presentations at conferences and site visits.
• Monitors external information sources (provincial, national and international scientific publications, summaries, reports, newsletters) for relevant outbreak related information/activity and provides notifications and summaries to appropriate staff.
• Contributes to the production and dissemination of lab surveillance related epidemiologic reports. Prepares and maintains outbreak coordination related SOP documents in the document control system and makes recommendations on operational SOPs that support the role.
• Supports the development of laboratory protocols for outbreaks and contributes to the development of surveillance strategies and pandemic preparedness planning at the PHL. Includes the development and maintenance of initial outbreak notification processes for PHL and PHO outbreak-related program areas.
• Participates in stakeholder consultations on the development of protocols, standards, guidelines and policies for reportable diseases, early outbreak detection, management of outbreaks, and other health emergencies by the PHL. Working closely with PHO corporate emergency staff, provides support for formal emergency response protocols as a key lab operational resource.
• Maintains current knowledge regarding both relevant laboratory test procedures as well as appropriate provincial and federal legislative, regulatory, and procedural frameworks with implications for laboratory related reportable disease response, surveillance and reference services activities, including information sharing and issues related to research activities. Interprets related reports and takes appropriate action with laboratory management to develop a response where appropriate and to inform management and stakeholders of follow up by relevant laboratory personnel.
• Contributes to the development and maintenance of surveillance/outbreak-related databases and ensures adequate functionality of the LIS outbreak module. Ensures integrity of surveillance-related data in LIMS through monitoring, changes to SOPs, internal education and advice to PHL lab sections and LIMS implementation team. Ensures and maintains records of validation of PHL surveillance processes.
• Performs other related duties as assigned.
Knowledge And Skills-
• Knowledge of lab data collection systems to input and extract information on outbreaks, such as LabWare, to contribute to the development and maintenance of surveillance/outbreak related databases and LIS outbreak module.
• Extensive understanding of microbiology laboratory operations and processes, including quality management, test methodologies, specimen handling, and data collection tools to coordinate the laboratory response during daily surveillance and outbreak investigations.
• Knowledge of outbreak detection, management and response at the laboratory level to research and analyze PHL laboratory data and outbreak activity, interpret data, prepare summary reports, inform/alert Senior Management to relevant outbreak/surveillance related information/activity.
• Knowledge of the theories and methodologies of adult education to provide education and training (e.g. specimen collection) related to outbreak management to internal and external stakeholders.
• Knowledge of Health and Safety legislation, protocols, practices and standards to safely conduct laboratory testing and handle laboratory specimens.
Education And Experience-
• Bachelor’s degree in advanced studies in Microbiology, Health Sciences, Biological Sciences, or other relevant field to contribute to the production and dissemination of lab surveillance and outbreak related epidemiological reports and to research, analyze and monitor information sources for relevant surveillance and outbreak information/activity.
• Current registration with the CMLTO in the discipline of Microbiology to interpret laboratory data and prepare relevant reports.
Attributes and Competencies-
• Oral communication skills to ensure information flow, provide educational services and to develop and maintain effective working relationships within the Agency and with key clients, in timely manner.
• Oral and written communication skills to prepare and deliver presentations/training sessions, briefing materials, reports and correspondence within the Agency and with key clients.
• Written communication skills to provide education and training to education and training to internal and external stakeholders through publications (web pages, Labstracts, DVDs).
• Exercises diplomacy and political sensitivity skills when advising clients internal or external to Agency.
• Negotiating skills in order to interact effectively to bring about appropriate incident/outbreak response and processes between partners within the Agency and with key clients.
• Facilitating skills to manage meetings and to manage process change.
Duration: Contract (Fixed Term), 11 month(s)
Hours of Work: Full time, 36.25 hours per week
Compensation Group:Association of Management, Administrative and Professional Crown Employees of Ontario
Salary: $82,525.00 to $115,540.00
Posting Date: 03-14-2023
,
Closing Date: 03-29-2023
Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.
Note: Internal candidates will be considered first.
All new PHO employees are required to be fully vaccinated as a condition of hire in accordance with Public Health Ontario’s Mandatory COVID-19 Vaccination Policy, unless they are exempt on the basis of medical or other grounds pursuant to the Ontario Human Rights Code.
While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process Show more details...
Department: Employee, Incident and Outbreak Response Team
The Role
To provide support to PHO and PHL surveillance, incident response and issues management activities and to coordinate the laboratory response during daily surveillance and reportable disease/outbreak investigations.
Key Responsibilities-
• Analyzes and prioritizes outbreak information and issues then ensures that the Senior Management Team is notified of relevant outbreaks and is kept up to date on the progress of the outbreak in keeping with Incident Management System protocols and communication protocols.
• Coordinates multi-department/laboratory response as required during outbreaks including ensuring effective communications and process flow between internal and external public health stakeholders. Supports a variety of communication activities with PHL partners including formal communications structures, common databases... and access to web resources. Conducts and participates in meetings to ensure effective inter-department communication and planning at PHL and between PHL and other PHO program areas during outbreaks.
• Contributes relevant laboratory related information to the daily Issues Management report gathering by corporate resources. Represents PHL in weekly extended rounds teleconferences with MOHLTC including CMOH, EMB, Public Health Policy and Programs and Communications, including giving weekly PHL-related updates and advising on and relaying PHL-related inquires.
• Represents medical/clinical, management and other PHL staff at meetings with internal and external stakeholders as required.
• Monitors, reviews and ensures compliance with legislation and quality control policies with respect to laboratory management of outbreaks.
• Authorizes reportable disease/outbreak –related testing at the discretion of the medical staff.
• Contributes to reportable disease/outbreak-related research projects through application of knowledge of lab testing processes and data and data analysis/interpretation skills. Reviews reportable disease/outbreak-related documents (e.g. Labstracts, papers, and briefing documents) as part of routine approval processes.
• Researches, gathers, analyzes and circulates a regular (e.g. weekly) summary of PHL laboratory data and outbreak activity to internal stakeholders and maintains the PHL Incident/Outbreak SharePoint site including information related to emergency events. This work includes extracting information from the laboratory information system.
• Organizes outbreak briefings and liaises with external stakeholders to answer questions, address and resolve emerging issues during outbreaks, including making recommendations to improve standard operating procedures through lessons learned and ensures recommendations are implemented in laboratory processes and protocols.
• Prepares and delivers presentations, briefing materials, reports and correspondence related to Outbreak Coordinator activities, including changes to SOPs.
• Provides education and training (e.g. PHL processes, role of PHL) related to outbreak management to internal and external stakeholders (e.g. public health units) through publications (e.g. web pages, Labstracts, DVDs), teleconferences, webinars, in-service presentations, presentations at conferences and site visits.
• Monitors external information sources (provincial, national and international scientific publications, summaries, reports, newsletters) for relevant outbreak related information/activity and provides notifications and summaries to appropriate staff.
• Contributes to the production and dissemination of lab surveillance related epidemiologic reports. Prepares and maintains outbreak coordination related SOP documents in the document control system and makes recommendations on operational SOPs that support the role.
• Supports the development of laboratory protocols for outbreaks and contributes to the development of surveillance strategies and pandemic preparedness planning at the PHL. Includes the development and maintenance of initial outbreak notification processes for PHL and PHO outbreak-related program areas.
• Participates in stakeholder consultations on the development of protocols, standards, guidelines and policies for reportable diseases, early outbreak detection, management of outbreaks, and other health emergencies by the PHL. Working closely with PHO corporate emergency staff, provides support for formal emergency response protocols as a key lab operational resource.
• Maintains current knowledge regarding both relevant laboratory test procedures as well as appropriate provincial and federal legislative, regulatory, and procedural frameworks with implications for laboratory related reportable disease response, surveillance and reference services activities, including information sharing and issues related to research activities. Interprets related reports and takes appropriate action with laboratory management to develop a response where appropriate and to inform management and stakeholders of follow up by relevant laboratory personnel.
• Contributes to the development and maintenance of surveillance/outbreak-related databases and ensures adequate functionality of the LIS outbreak module. Ensures integrity of surveillance-related data in LIMS through monitoring, changes to SOPs, internal education and advice to PHL lab sections and LIMS implementation team. Ensures and maintains records of validation of PHL surveillance processes.
• Performs other related duties as assigned.
Knowledge And Skills-
• Knowledge of lab data collection systems to input and extract information on outbreaks, such as LabWare, to contribute to the development and maintenance of surveillance/outbreak related databases and LIS outbreak module.
• Extensive understanding of microbiology laboratory operations and processes, including quality management, test methodologies, specimen handling, and data collection tools to coordinate the laboratory response during daily surveillance and outbreak investigations.
• Knowledge of outbreak detection, management and response at the laboratory level to research and analyze PHL laboratory data and outbreak activity, interpret data, prepare summary reports, inform/alert Senior Management to relevant outbreak/surveillance related information/activity.
• Knowledge of the theories and methodologies of adult education to provide education and training (e.g. specimen collection) related to outbreak management to internal and external stakeholders.
• Knowledge of Health and Safety legislation, protocols, practices and standards to safely conduct laboratory testing and handle laboratory specimens.
Education And Experience-
• Bachelor’s degree in advanced studies in Microbiology, Health Sciences, Biological Sciences, or other relevant field to contribute to the production and dissemination of lab surveillance and outbreak related epidemiological reports and to research, analyze and monitor information sources for relevant surveillance and outbreak information/activity.
• Current registration with the CMLTO in the discipline of Microbiology to interpret laboratory data and prepare relevant reports.
Attributes and Competencies-
• Oral communication skills to ensure information flow, provide educational services and to develop and maintain effective working relationships within the Agency and with key clients, in timely manner.
• Oral and written communication skills to prepare and deliver presentations/training sessions, briefing materials, reports and correspondence within the Agency and with key clients.
• Written communication skills to provide education and training to education and training to internal and external stakeholders through publications (web pages, Labstracts, DVDs).
• Exercises diplomacy and political sensitivity skills when advising clients internal or external to Agency.
• Negotiating skills in order to interact effectively to bring about appropriate incident/outbreak response and processes between partners within the Agency and with key clients.
• Facilitating skills to manage meetings and to manage process change.
Duration: Contract (Fixed Term), 11 month(s)
Hours of Work: Full time, 36.25 hours per week
Compensation Group:Association of Management, Administrative and Professional Crown Employees of Ontario
Salary: $82,525.00 to $115,540.00
Posting Date: 03-14-2023
,
Closing Date: 03-29-2023
Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.
Note: Internal candidates will be considered first.
All new PHO employees are required to be fully vaccinated as a condition of hire in accordance with Public Health Ontario’s Mandatory COVID-19 Vaccination Policy, unless they are exempt on the basis of medical or other grounds pursuant to the Ontario Human Rights Code.
While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
Location: PHO Corporate Office & Toronto Laboratory, 661 University Avenue, Toronto, ON
Department
The Role:
We are always looking for talented Data Entry Operators to fill our contract positions. If you are interested in being considered for future opportunities we encourage you to apply now!
Please note candidates must be flexible to cover days, evening, and overnight shifts, including weekends.
To provide data entry of laboratory test requisitions
Location: PHO Corporate Office & Toronto Laboratory, 661 University Avenue, Toronto, ON
Department
The Role:
We are always looking for talented Data Entry Operators to fill our contract positions. If you are interested in being considered for future opportunities we encourage you to apply now!
Please note candidates must be flexible to cover days, evening, and overnight shifts, including weekends.
To provide data entry of laboratory test requisitions into a variety of Laboratory Information Systems (LIS) utilized by Public Health Ontario.
Key Responsibilities-
• Provides data entry and scanning of laboratory requisitions into the Laboratory Information System (LIS) and other software (e.g., Excel, Access) and PHO systems (Laboratory Results Management Application (LRMA) within established key performance metrics.
• Reviews requisition to determine accuracy of information entered and conformance to PHOL standards when entering data into fields such as: patient name, HIN, patient... demographics, tests requested, submitter/ordering practitioner, including clinical information.
• Communicates with clients by phone and/or FAX to confirm information required for accurate data entry.
• Refers matters to appropriate technical or supervisory staff where necessary.
• Maintains filing systems as required including filing of requisitions daily; locating PDFs of requisitions as requested by other laboratory staff.
• Assists with scanning, searching for requisitions not scanned and record storage process.
• Other duties as assigned.
Knowledge And Skills-
• Knowledge of general office procedures, instructions, and relevant reference materials, e.g., telephone directories or lists, staff lists and locations, mailing lists, as well as knowledge of the office organization and functions, in order to answer the telephone, direct callers and assist with various clerical tasks.
• Knowledge of Graphical User Interface (GIU) systems (i.e. Windows environment), data entry procedures, terminology and key boarding skills to accurately input data from laboratory requisitions, e.g. Agency, physician, contacts).
• Understanding of medical terminology in order to accurately input data (e.g. types of specimens, symptoms, types of tests carried out in the PHL).
• Skills in the use of Laboratory Information Systems, Microsoft Suite and web based information systems.
• Oral communication and interpersonal skills to request clarification of information from client's e.g. missing information such as addresses, physician's name, etc. and to perform reception duties.
Education And Experience-
• Completion of secondary school.
• Must be able to type 50 wpm and 8,000 keystrokes per hour, with 95% accuracy mandatory.
Attributes and Competencies-
• Excellent record management skills.
• Excellent analytical and problem solving abilities to assist in any discrepancies.
• Great attention to detail.
• Excellent problem solving - missing data enquiries with external and internal clients.
• Able to work collaboratively to seek advice and direction in solving problems.
Duration: Contract (Fixed Term), 0 month(s)
Hours of Work: Full time, 36.25 hours per week
Compensation Group:Ontario Public Service Employees Union
Salary: $22.50 to $25.25
Posting Date: 01-11-2023
,
Closing Date
Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.
Note: Internal candidates will be considered first.
All new PHO employees are required to be fully vaccinated as a condition of hire in accordance with Public Health Ontario’s Mandatory COVID-19 Vaccination Policy, unless they are exempt on the basis of medical or other grounds pursuant to the Ontario Human Rights Code.
While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process Show more details...
Department
The Role:
We are always looking for talented Data Entry Operators to fill our contract positions. If you are interested in being considered for future opportunities we encourage you to apply now!
Please note candidates must be flexible to cover days, evening, and overnight shifts, including weekends.
To provide data entry of laboratory test requisitions into a variety of Laboratory Information Systems (LIS) utilized by Public Health Ontario.
Key Responsibilities-
• Provides data entry and scanning of laboratory requisitions into the Laboratory Information System (LIS) and other software (e.g., Excel, Access) and PHO systems (Laboratory Results Management Application (LRMA) within established key performance metrics.
• Reviews requisition to determine accuracy of information entered and conformance to PHOL standards when entering data into fields such as: patient name, HIN, patient... demographics, tests requested, submitter/ordering practitioner, including clinical information.
• Communicates with clients by phone and/or FAX to confirm information required for accurate data entry.
• Refers matters to appropriate technical or supervisory staff where necessary.
• Maintains filing systems as required including filing of requisitions daily; locating PDFs of requisitions as requested by other laboratory staff.
• Assists with scanning, searching for requisitions not scanned and record storage process.
• Other duties as assigned.
Knowledge And Skills-
• Knowledge of general office procedures, instructions, and relevant reference materials, e.g., telephone directories or lists, staff lists and locations, mailing lists, as well as knowledge of the office organization and functions, in order to answer the telephone, direct callers and assist with various clerical tasks.
• Knowledge of Graphical User Interface (GIU) systems (i.e. Windows environment), data entry procedures, terminology and key boarding skills to accurately input data from laboratory requisitions, e.g. Agency, physician, contacts).
• Understanding of medical terminology in order to accurately input data (e.g. types of specimens, symptoms, types of tests carried out in the PHL).
• Skills in the use of Laboratory Information Systems, Microsoft Suite and web based information systems.
• Oral communication and interpersonal skills to request clarification of information from client's e.g. missing information such as addresses, physician's name, etc. and to perform reception duties.
Education And Experience-
• Completion of secondary school.
• Must be able to type 50 wpm and 8,000 keystrokes per hour, with 95% accuracy mandatory.
Attributes and Competencies-
• Excellent record management skills.
• Excellent analytical and problem solving abilities to assist in any discrepancies.
• Great attention to detail.
• Excellent problem solving - missing data enquiries with external and internal clients.
• Able to work collaboratively to seek advice and direction in solving problems.
Duration: Contract (Fixed Term), 0 month(s)
Hours of Work: Full time, 36.25 hours per week
Compensation Group:Ontario Public Service Employees Union
Salary: $22.50 to $25.25
Posting Date: 01-11-2023
,
Closing Date
Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.
Note: Internal candidates will be considered first.
All new PHO employees are required to be fully vaccinated as a condition of hire in accordance with Public Health Ontario’s Mandatory COVID-19 Vaccination Policy, unless they are exempt on the basis of medical or other grounds pursuant to the Ontario Human Rights Code.
While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process Show more details...
via LinkedIn
posted_at: 4 days agoschedule_type: Full-time
Location: PHO Corporate Office & Toronto Laboratory, 661 University Avenue, Toronto, ON
Department: Employee, Specimen Handling
The Role
Please note this is a day shift position (Monday-Friday) but candidates must be flexible to cover day, evening and night shifts, including weekends as needed.
To provide leadership on the team and manage work activities related to efficient day-to-day operations in support of the planning, design, development,
Location: PHO Corporate Office & Toronto Laboratory, 661 University Avenue, Toronto, ON
Department: Employee, Specimen Handling
The Role
Please note this is a day shift position (Monday-Friday) but candidates must be flexible to cover day, evening and night shifts, including weekends as needed.
To provide leadership on the team and manage work activities related to efficient day-to-day operations in support of the planning, design, development, delivery and laboratory operations at Public Health Ontario (PHO).
In collaboration and support of the department/site Manager and/or Senior Manager, be responsible to manage and mentor team members in order to address staffing, workflow, or testing issues that may impact the Key Performance Indicators (KPIs) and overall supervision of all technical and/or operational activities.
Key Responsibilities-
• Under the direction of the Manager or Senior Manager and in collaboration with the Operational Leads, Group Leads and/or Supervisors... prepares staffing and work schedules, assigns benches, schedules workflow, monitors throughput, performance, capacity and turnaround time, among other KPI, in order to meet operational needs and high volume demands, so that client deadlines are met in a timely fashion.
• Supports the planning, development and implementation of innovative operational, strategic and tactical plans to meet the goals of PHO.
• Manages staff to carry out laboratory analysis according to established methods and meeting Quality Assurance (QA) standards and KPIs.
• Monitors and maintains lab QA standards, documents and submits non-conformances using the Non-Conformance Reporting Process, ensures follow up on corrective actions/preventative actions to ensure compliance.
• Accountable for maintaining production and quality targets and ensuring optimal staff levels to achieve production, quality and financial targets.
• Solves day-to-day production and process problems, within the department, to ensure quality or KPI requirements are addressed in real time.
• Plans and initiates procedures and systems necessary to ensure the maintenance and improvement of the laboratory quality program.
• Supports management with laboratory responses on matters of public health importance, such as potential and actual outbreaks, unusual urgent and critical situations.
• Works in partnership to solve client problems to ensure quality and customer satisfaction standards are met; escalates accordingly.
• Provides support to outreach and customer service/client management as directed by management.
• Leads the coordination of work with contract managers to prepare procurement documentation for request processes (e.g. Request for Proposal, Request for Quote etc.) for procurement of equipment, goods and services, as well as on the preparation of business cases. Provides insight and feedback on the evaluations and participates in the vendor debrief sessions as requested by management.
• Manages and leads staff, congruent with relevant PHO policies and procedures, professional standards, guidelines, Collective Agreement(s) and other relevant standards, legislation or regulations; including any disciplinary action and support in the grievance procedure, in conjunction with management and Human Resources.
• Trains and motivates staff, assess training needs; in collaboration with management, sets goals, reviews performance and provides performance feedback in the moment and as part of performance management programs at PHO.
• Participates in recruitment/selection of staff, collaborates to onboard or off-board employees, schedules and monitors/reports on time and attendance.
• Works in compliance and ensures staff work in compliance of established work routines, safe working practices and hazard free working conditions in compliance with the Occupational Health and Safety Act and all applicable policy/procedure/legislations.
• Participates in the development and implementation of internal policies and Standard Operating Procedures (SOPs) and makes recommendations on meeting client needs as requested.
• Provides input to various KPIs and performance measures, monthly variance reports; input into the preparation of annual budget and/or prepares activity reports as requested.
• Participates in or is a member of committees as assigned.
• May be assigned other duties up to and including participating in/coordinating special or ad hoc projects as needed.
Knowledge and Skills-
• Knowledge of principles and practices of microbiology or laboratory disciplines/services in a diagnostic laboratory setting to provide technical oversight and lead day-to-day operations to deliver a variety of public health laboratory services.
• Knowledge of Public Health Laboratory programs, standards, policies, applicable legislation, and current issues affecting operations to recommend policies and improvements, and contribute to long/short term planning.
• Leadership, team building, client relations management skills and good management practices to develop and fosters a positive employee relations and client/stakeholder partnerships.
• Organization skills including priority setting and workload management to manage multiple concurrent issues, projects and staff concerns.
• Must use good judgment to identify and resolve problems on the job. When in difficulty refer problems to their Senior Manager/Manager for resolution.
• Computer skills and good understanding of software including word-processing, database, spreadsheet, project management, presentation, e-mail, and Internet applications in order to analyze information, prepare reports, and establish/utilize tools which support the analysis and monitoring of operations.
Education and Experience-
• Post-secondary education (degree or diploma) within a science related program or laboratory discipline;
• A practicing certificate of registration with The College of Medical Laboratory Technologists (CMLTO) in good standing is required for placement in technical/clinical testing programs (sites or disciplines); Preferred for non-technical/non-clinical testing programs (e.g. Front End Processing or Logistics); or meets the other qualifications set out in O. Reg. 45/22: General.
• A minimum of four (4) years laboratory work experience; with a minimum two (2) years supervisory experience (or an equivalent combination of education and experience satisfactory to PHO and meets O. Reg. 45/22: General).
• Microbiology registration will be an asset or Certified MLA/T (cMLA/TMLPAO) with current Medical Laboratory Professionals' Association of Ontario (MLPAO) membership will be an asset for positions within non testing departments.
• Experience in a unionized laboratory environment is preferred.
Attributes and Competencies-
• Written and oral communication, consultation and presentation skills are required to communicate with internal and external clients and staff.
• Consultation, negotiation, communication and interpersonal skills are required to liaise with PHO program areas, management and staff, and stakeholders and partners to ensure mutually beneficial and productive working relationships, to lead stakeholder consultations, and to provide advice on key PHO stakeholders.
• Initiative and customer service oriented skills are required in order to have collaborative working relationships with internal and external clients’ e.g. public health units, hospitals, long term care facilities, physicians, laboratories, clinics etc. to anticipate and respond to client/customer needs.
Duration: Permanent
Hours of Work: Full time, 36.25 hours per week
Compensation Group: Team Leader
Posting Date: 02-10-2023
Closing Date
Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.
Note: Internal candidates will be considered first.
All new PHO employees are required to be fully vaccinated as a condition of hire in accordance with Public Health Ontario’s Mandatory COVID-19 Vaccination Policy, unless they are exempt on the basis of medical or other grounds pursuant to the Ontario Human Rights Code.
While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process Show more details...
Department: Employee, Specimen Handling
The Role
Please note this is a day shift position (Monday-Friday) but candidates must be flexible to cover day, evening and night shifts, including weekends as needed.
To provide leadership on the team and manage work activities related to efficient day-to-day operations in support of the planning, design, development, delivery and laboratory operations at Public Health Ontario (PHO).
In collaboration and support of the department/site Manager and/or Senior Manager, be responsible to manage and mentor team members in order to address staffing, workflow, or testing issues that may impact the Key Performance Indicators (KPIs) and overall supervision of all technical and/or operational activities.
Key Responsibilities-
• Under the direction of the Manager or Senior Manager and in collaboration with the Operational Leads, Group Leads and/or Supervisors... prepares staffing and work schedules, assigns benches, schedules workflow, monitors throughput, performance, capacity and turnaround time, among other KPI, in order to meet operational needs and high volume demands, so that client deadlines are met in a timely fashion.
• Supports the planning, development and implementation of innovative operational, strategic and tactical plans to meet the goals of PHO.
• Manages staff to carry out laboratory analysis according to established methods and meeting Quality Assurance (QA) standards and KPIs.
• Monitors and maintains lab QA standards, documents and submits non-conformances using the Non-Conformance Reporting Process, ensures follow up on corrective actions/preventative actions to ensure compliance.
• Accountable for maintaining production and quality targets and ensuring optimal staff levels to achieve production, quality and financial targets.
• Solves day-to-day production and process problems, within the department, to ensure quality or KPI requirements are addressed in real time.
• Plans and initiates procedures and systems necessary to ensure the maintenance and improvement of the laboratory quality program.
• Supports management with laboratory responses on matters of public health importance, such as potential and actual outbreaks, unusual urgent and critical situations.
• Works in partnership to solve client problems to ensure quality and customer satisfaction standards are met; escalates accordingly.
• Provides support to outreach and customer service/client management as directed by management.
• Leads the coordination of work with contract managers to prepare procurement documentation for request processes (e.g. Request for Proposal, Request for Quote etc.) for procurement of equipment, goods and services, as well as on the preparation of business cases. Provides insight and feedback on the evaluations and participates in the vendor debrief sessions as requested by management.
• Manages and leads staff, congruent with relevant PHO policies and procedures, professional standards, guidelines, Collective Agreement(s) and other relevant standards, legislation or regulations; including any disciplinary action and support in the grievance procedure, in conjunction with management and Human Resources.
• Trains and motivates staff, assess training needs; in collaboration with management, sets goals, reviews performance and provides performance feedback in the moment and as part of performance management programs at PHO.
• Participates in recruitment/selection of staff, collaborates to onboard or off-board employees, schedules and monitors/reports on time and attendance.
• Works in compliance and ensures staff work in compliance of established work routines, safe working practices and hazard free working conditions in compliance with the Occupational Health and Safety Act and all applicable policy/procedure/legislations.
• Participates in the development and implementation of internal policies and Standard Operating Procedures (SOPs) and makes recommendations on meeting client needs as requested.
• Provides input to various KPIs and performance measures, monthly variance reports; input into the preparation of annual budget and/or prepares activity reports as requested.
• Participates in or is a member of committees as assigned.
• May be assigned other duties up to and including participating in/coordinating special or ad hoc projects as needed.
Knowledge and Skills-
• Knowledge of principles and practices of microbiology or laboratory disciplines/services in a diagnostic laboratory setting to provide technical oversight and lead day-to-day operations to deliver a variety of public health laboratory services.
• Knowledge of Public Health Laboratory programs, standards, policies, applicable legislation, and current issues affecting operations to recommend policies and improvements, and contribute to long/short term planning.
• Leadership, team building, client relations management skills and good management practices to develop and fosters a positive employee relations and client/stakeholder partnerships.
• Organization skills including priority setting and workload management to manage multiple concurrent issues, projects and staff concerns.
• Must use good judgment to identify and resolve problems on the job. When in difficulty refer problems to their Senior Manager/Manager for resolution.
• Computer skills and good understanding of software including word-processing, database, spreadsheet, project management, presentation, e-mail, and Internet applications in order to analyze information, prepare reports, and establish/utilize tools which support the analysis and monitoring of operations.
Education and Experience-
• Post-secondary education (degree or diploma) within a science related program or laboratory discipline;
• A practicing certificate of registration with The College of Medical Laboratory Technologists (CMLTO) in good standing is required for placement in technical/clinical testing programs (sites or disciplines); Preferred for non-technical/non-clinical testing programs (e.g. Front End Processing or Logistics); or meets the other qualifications set out in O. Reg. 45/22: General.
• A minimum of four (4) years laboratory work experience; with a minimum two (2) years supervisory experience (or an equivalent combination of education and experience satisfactory to PHO and meets O. Reg. 45/22: General).
• Microbiology registration will be an asset or Certified MLA/T (cMLA/TMLPAO) with current Medical Laboratory Professionals' Association of Ontario (MLPAO) membership will be an asset for positions within non testing departments.
• Experience in a unionized laboratory environment is preferred.
Attributes and Competencies-
• Written and oral communication, consultation and presentation skills are required to communicate with internal and external clients and staff.
• Consultation, negotiation, communication and interpersonal skills are required to liaise with PHO program areas, management and staff, and stakeholders and partners to ensure mutually beneficial and productive working relationships, to lead stakeholder consultations, and to provide advice on key PHO stakeholders.
• Initiative and customer service oriented skills are required in order to have collaborative working relationships with internal and external clients’ e.g. public health units, hospitals, long term care facilities, physicians, laboratories, clinics etc. to anticipate and respond to client/customer needs.
Duration: Permanent
Hours of Work: Full time, 36.25 hours per week
Compensation Group: Team Leader
Posting Date: 02-10-2023
Closing Date
Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.
Note: Internal candidates will be considered first.
All new PHO employees are required to be fully vaccinated as a condition of hire in accordance with Public Health Ontario’s Mandatory COVID-19 Vaccination Policy, unless they are exempt on the basis of medical or other grounds pursuant to the Ontario Human Rights Code.
While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process Show more details...
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