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Quest Diagnostics
Quest.com is a comprehensive website that offers valuable resources and tools for businesses and IT professionals. It serves as a hub for various solutions, including database management, identity and access management, performance monitoring, and data protection. The website provides access to a wide range of software products, services, and solutions designed to streamline operations, enhance security, and optimize performance. With a user-friendly interface and extensive support options, Quest.com aims to simplify complex IT challenges by offering practical solutions and empowering organizations to achieve their goals efficiently.
Instant or rapid drug testing commonly known as point of collection testing (POCT) is also available at Quest Diagnostics collection facilities throughout the United States.nationaldrugscreening.comNational Drug Screening partners with Quest Diagnostics to offer the highest quality drug testing services in the United States with lab testing of urine, oral fluid and hair.
It was the largest qui tam ( whistleblower) settlement paid by a medical lab for manufacturing and distributing a faulty product. [41]en.wikipedia.orgQuest Diagnostics set a record in April 2009 when it paid $302 million to the government to settle a Medicare fraud case alleging the company sold faulty medical testing kits.
prnewswire.comThe reports are based on the Quest Diagnostics database of 60 billion deidentified HIPAA-compliant laboratory test results, believed to be the largest of its kind in healthcare.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#17,708 Site Rank
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Site age25 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Traded asNYSE,:,DGX,S&P 500,component
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Founded1967 in,New York City,, New York, U.S.
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FounderPaul Brown
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HeadquartersSecaucus, New Jersey,, U.S.
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Key people(,chairman,,,president,, and,CEO,)
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Number of employees~47,000 (2020)
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Area servedUnited States,Brazil,Mexico
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ServicesMedical testing,Molecular diagnostics,Clinical chemistry
Traffic rank
#17,708
#17,708
Site age
25 yrs
25 yrs
Location
United States
United States
Popular Questions for Quest Diagnostics
Newest job postings for Quest Diagnostics
via CareerBuilder
posted_at: 1 day agoschedule_type: Full-time
Location:
Location...
Driver / Courier in St. Louis, MO at Quest Diagnostics **Location:**
11636 Administration Drive **Experience:**
Not Specified **Job Description**
• *Driver / Courier - Maryland Heights, MO - Thursday - Friday - Saturday**
• **Proof of COVID-19 vaccination will be required**
• *Summary:**
The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for
Location:
Location...
Driver / Courier in St. Louis, MO at Quest Diagnostics **Location:**
11636 Administration Drive **Experience:**
Not Specified **Job Description**
• *Driver / Courier - Maryland Heights, MO - Thursday - Friday - Saturday**
• **Proof of COVID-19 vaccination will be required**
• *Summary:**
The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does. Everyday Excellence is a critical component in fulfilling this position requirement. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.
• *Basic Purpose:**
The RSR is assigned up to a maximum of two (2) routes which may include:, Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route; Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner.
• *Duties and Responsibilities:**
1. Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
2. Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
3. Responsible for operating company vehicle safely as well as maintaining a valid drivers license and driving record within acceptable company guidelines.
4. Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
5. Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
6. Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
7. Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
8. Place Door Hanger for will-call clients with no specimens out. Place Door Hanger for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
9. Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
10. Keep route information, sequencing and all client notes up to date.
11. Attendance and punctuality in meetings and training sessions.
12. Meet all training requirements in a timely manner as assigned.
13. Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
14. Document and provide appropriate client satisfaction information to Logistics Management.
15. Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
16. Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.
17. Other duties as defined by Logistics Management.
• *Competencies for Success:**
• Everyday Excellence
• Behaviors
• Ethics and Values
• Customer Focus
• Personal and Interpersonal Skills
• I am customer focused
• Integrity and Trust
• Act with a Sense of Urgency/ Importance
• Approachability
• I am service driven
• Sincerity
• Problem Solving
• Composure
• I am a professional
• Honesty
• Decision Quality
• Listening
• I care about quality.
• Respect
• Patience
• I am knowledgeable
• Humor
Demonstrates the ability to quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration. Demonstrate and model the Everyday Excellence behaviors.
• *Qualifications:**
• *Education Requirement:**
High school diploma/GED strongly preferred, or commensurate work experience required.
• *Work Experience:**
1 year of experience in a customer service, logistics, or delivery related job strongly preferred. General computer knowledge preferred. Experience with handheld scanner equipment preferred.
• *Licensure Requirement:**
Valid Drivers license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with < three moving violation convictions within the previous 36-month period.
• *Other:**
Focus on the Customer: Acts with the customer/patient in mind. Develops relationships with customers. Communicates openly and transparently: Uses diplomacy and tact with all interactions.
• *Mental/Physical:**
• Extensive use of phone and hand held device (PC)
• Prolonged standing/sitting/walking/driving
• Fine dexterity with hands/steadiness
• Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
• Ability to communicate effectively in English with clients, supervisors and peers
• Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
• Balancing
• Bending/kneeling
• Pushing/pulling
• Reaching/twisting
req89947 Show more details...
Location...
Driver / Courier in St. Louis, MO at Quest Diagnostics **Location:**
11636 Administration Drive **Experience:**
Not Specified **Job Description**
• *Driver / Courier - Maryland Heights, MO - Thursday - Friday - Saturday**
• **Proof of COVID-19 vaccination will be required**
• *Summary:**
The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does. Everyday Excellence is a critical component in fulfilling this position requirement. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.
• *Basic Purpose:**
The RSR is assigned up to a maximum of two (2) routes which may include:, Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route; Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner.
• *Duties and Responsibilities:**
1. Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
2. Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
3. Responsible for operating company vehicle safely as well as maintaining a valid drivers license and driving record within acceptable company guidelines.
4. Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
5. Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
6. Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
7. Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
8. Place Door Hanger for will-call clients with no specimens out. Place Door Hanger for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
9. Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
10. Keep route information, sequencing and all client notes up to date.
11. Attendance and punctuality in meetings and training sessions.
12. Meet all training requirements in a timely manner as assigned.
13. Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
14. Document and provide appropriate client satisfaction information to Logistics Management.
15. Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
16. Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.
17. Other duties as defined by Logistics Management.
• *Competencies for Success:**
• Everyday Excellence
• Behaviors
• Ethics and Values
• Customer Focus
• Personal and Interpersonal Skills
• I am customer focused
• Integrity and Trust
• Act with a Sense of Urgency/ Importance
• Approachability
• I am service driven
• Sincerity
• Problem Solving
• Composure
• I am a professional
• Honesty
• Decision Quality
• Listening
• I care about quality.
• Respect
• Patience
• I am knowledgeable
• Humor
Demonstrates the ability to quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration. Demonstrate and model the Everyday Excellence behaviors.
• *Qualifications:**
• *Education Requirement:**
High school diploma/GED strongly preferred, or commensurate work experience required.
• *Work Experience:**
1 year of experience in a customer service, logistics, or delivery related job strongly preferred. General computer knowledge preferred. Experience with handheld scanner equipment preferred.
• *Licensure Requirement:**
Valid Drivers license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with < three moving violation convictions within the previous 36-month period.
• *Other:**
Focus on the Customer: Acts with the customer/patient in mind. Develops relationships with customers. Communicates openly and transparently: Uses diplomacy and tact with all interactions.
• *Mental/Physical:**
• Extensive use of phone and hand held device (PC)
• Prolonged standing/sitting/walking/driving
• Fine dexterity with hands/steadiness
• Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
• Ability to communicate effectively in English with clients, supervisors and peers
• Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
• Balancing
• Bending/kneeling
• Pushing/pulling
• Reaching/twisting
req89947 Show more details...
via CareerBuilder
posted_at: 1 day agoschedule_type: Part-time
Category Phlebotomy Location Carrollton, Texas Job function Operations Job family Patient Services
Shift Day Employee type Regular Part-Time Work mode On-site...
Phlebotomist II (Part-Time) | Carrollton, TX
Monday to Friday 9:00AM - 2:00PM (Rotational Weekends)
Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws
Category Phlebotomy Location Carrollton, Texas Job function Operations Job family Patient Services
Shift Day Employee type Regular Part-Time Work mode On-site...
Phlebotomist II (Part-Time) | Carrollton, TX
Monday to Friday 9:00AM - 2:00PM (Rotational Weekends)
Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate.
Benefits/Perks:
• Day 1 Medical/Dental/Vision for FT
• 15 PTO days first year
• Annual Bonus Opportunity
• 401K matching
• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
• Opportunities for career advancement
• Training provided!
Job Accountabilities (Responsibilities)
• Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
• Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
• Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
• Read, understand and comply with departmental policies, protocols and procedures.
• Assist with compilation and submission of statistics and data when required.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete online and in person training courses timely.
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]
Required Work Experience:
• Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
• Keyboard/data entry experience.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
Required Education
• High school diploma or equivalent.
• Medical training: Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
2023-36280 Show more details...
Shift Day Employee type Regular Part-Time Work mode On-site...
Phlebotomist II (Part-Time) | Carrollton, TX
Monday to Friday 9:00AM - 2:00PM (Rotational Weekends)
Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate.
Benefits/Perks:
• Day 1 Medical/Dental/Vision for FT
• 15 PTO days first year
• Annual Bonus Opportunity
• 401K matching
• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
• Opportunities for career advancement
• Training provided!
Job Accountabilities (Responsibilities)
• Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
• Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
• Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
• Read, understand and comply with departmental policies, protocols and procedures.
• Assist with compilation and submission of statistics and data when required.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete online and in person training courses timely.
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]
Required Work Experience:
• Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
• Keyboard/data entry experience.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
Required Education
• High school diploma or equivalent.
• Medical training: Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
2023-36280 Show more details...
via Quest Diagnostics Careers
posted_at: 3 days agoschedule_type: Full-time
The Manager, Event Specialists is responsible for planning, coordinating, and executing nationwide population health events. The key focus of this position is to drive near flawless execution of wellness and immunization events that exceed client expectations while meeting key financial measures around profitability and revenue generation through driving higher participation.
Working closely... with Sales, Onboarding Implementation and Event Execution,
The Manager, Event Specialists is responsible for planning, coordinating, and executing nationwide population health events. The key focus of this position is to drive near flawless execution of wellness and immunization events that exceed client expectations while meeting key financial measures around profitability and revenue generation through driving higher participation.
Working closely... with Sales, Onboarding Implementation and Event Execution, to create and execute onsite event plans that meets client needs and timelines.
This position is responsible for strategic client event planning and ensuring events are setup and completed in a timely manner. Manage escalations, including identification of root cause(s) and corrective action plans.
• Manage the day-to-day operations of the Event Specialist team that supports client events for Employer Population Health.
• Ensures detailed event implementation plans are in place, monitors execution for onsite event planning, identifies and proactively addresses performance gaps that require corrective action.
• Manage the development of systematic approaches to assure the highest levels of quality service for the clients. Coordinate client communications, client survey process and action planning, assists in the development of reliable continuous improvement initiatives.
• Reviews workloads and processes within Event Specialist team to achieve consistent best-in-class event delivery and performance for EPH clients.
• Responsible for managing by objectives, goal setting, coaching, performance management, and staff development of the Event Specialist team. Ensure teams have necessary training, resources, and tools to ensure employee engagement and sufficient performance of their jobs.
• Responsible for hiring, on-boarding, training, coaching, recognition, and performance management of Event Specialist team to elevate our ability to deliver world-class solutions for clients.
• Execute effective workforce planning across the team to account for seasonal volume spikes, including accurate headcount plans and use of seasonal (temporary) labor to meet client needs.
• Complete occasional quality checks on team interactions with customers to ensure quality work.
• Identify and cultivate future leaders within the Event Specialist organization ensuring adequate bench strength and succession plans are in place.
Demonstrated ability to independently lead strategic initiatives for the Client Engagement organization, including but not limited to:
• Competitor Outsourcing / Integration
• Organizational Excellence activities, including annual Employee Survey improvements.
• Annual Hoshins that drive breakthrough operational performance (i.e., platform migrations, workflow modifications, and cost savings opportunities)
QUALIFICATIONS
Required Work Experience:
• 3 years managing mid to large engagements across project lifecycles and service delivery lines in healthcare,
• 3 years working in a supervisor and/or team lead capacity.
Preferred Work Experience:
• Minimum 3 years of client engagement or account management experience.
Physical and Mental Requirements:
• N/A
Knowledge:
• Proficient in Microsoft Office Suite, Wellness Engine, Salesforce.com, SharePoint, Quest Intranet
Skills:
• Demonstrated ability to serve as a trusted consultant to employer clients.
• Demonstrated ability to deliver high quality client events including the development of contingency plans.
• Strong project management skills to manage priorities
• Skilled meeting planning experience with executing both virtual and face-to-face meetings.
• Ability to collaborate well with internal peers and external vendors.
• Demonstrated success in fostering engagement, driving a positive and productive work environment, with ability to lead, build and motivate teams.
EDUCATION
Bachelor’s Degree(Required)
Master’s Degree
LICENSECERTIFICATIONS
Certified Meeting Planner (CMP Show more details...
Working closely... with Sales, Onboarding Implementation and Event Execution, to create and execute onsite event plans that meets client needs and timelines.
This position is responsible for strategic client event planning and ensuring events are setup and completed in a timely manner. Manage escalations, including identification of root cause(s) and corrective action plans.
• Manage the day-to-day operations of the Event Specialist team that supports client events for Employer Population Health.
• Ensures detailed event implementation plans are in place, monitors execution for onsite event planning, identifies and proactively addresses performance gaps that require corrective action.
• Manage the development of systematic approaches to assure the highest levels of quality service for the clients. Coordinate client communications, client survey process and action planning, assists in the development of reliable continuous improvement initiatives.
• Reviews workloads and processes within Event Specialist team to achieve consistent best-in-class event delivery and performance for EPH clients.
• Responsible for managing by objectives, goal setting, coaching, performance management, and staff development of the Event Specialist team. Ensure teams have necessary training, resources, and tools to ensure employee engagement and sufficient performance of their jobs.
• Responsible for hiring, on-boarding, training, coaching, recognition, and performance management of Event Specialist team to elevate our ability to deliver world-class solutions for clients.
• Execute effective workforce planning across the team to account for seasonal volume spikes, including accurate headcount plans and use of seasonal (temporary) labor to meet client needs.
• Complete occasional quality checks on team interactions with customers to ensure quality work.
• Identify and cultivate future leaders within the Event Specialist organization ensuring adequate bench strength and succession plans are in place.
Demonstrated ability to independently lead strategic initiatives for the Client Engagement organization, including but not limited to:
• Competitor Outsourcing / Integration
• Organizational Excellence activities, including annual Employee Survey improvements.
• Annual Hoshins that drive breakthrough operational performance (i.e., platform migrations, workflow modifications, and cost savings opportunities)
QUALIFICATIONS
Required Work Experience:
• 3 years managing mid to large engagements across project lifecycles and service delivery lines in healthcare,
• 3 years working in a supervisor and/or team lead capacity.
Preferred Work Experience:
• Minimum 3 years of client engagement or account management experience.
Physical and Mental Requirements:
• N/A
Knowledge:
• Proficient in Microsoft Office Suite, Wellness Engine, Salesforce.com, SharePoint, Quest Intranet
Skills:
• Demonstrated ability to serve as a trusted consultant to employer clients.
• Demonstrated ability to deliver high quality client events including the development of contingency plans.
• Strong project management skills to manage priorities
• Skilled meeting planning experience with executing both virtual and face-to-face meetings.
• Ability to collaborate well with internal peers and external vendors.
• Demonstrated success in fostering engagement, driving a positive and productive work environment, with ability to lead, build and motivate teams.
EDUCATION
Bachelor’s Degree(Required)
Master’s Degree
LICENSECERTIFICATIONS
Certified Meeting Planner (CMP Show more details...
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