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Rakuten.ca Jobs
Most recent job postings at Rakuten.ca
via ZipRecruiter schedule_type: Full-timesalary: 30–35 an hour
Job Description: The Intern Experience... At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship Job Description:

The Intern Experience...

At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company.

You can visit rakuten.us and our Muse profile, to learn more about Rakuten's culture and values, as well as hear from last year's interns.

SUMMARY:

This opportunity is part of our Cloud Infrastructure team. The responsibilities of this team include all cloud infrastructure operations, implementations, and service-oriented infrastructure strategies. The team supports the production cloud infrastructure, compute, data storage, and network connectivity for on-prem data centers and public clouds via our global backbone. You'll be contributing to a wide range of projects ranging from automation, monitoring / telemetry, security auditing / governance and cloud platform infrastructure management services.

KEY RESPONSIBILITIES
• Day to day administration of various cloud and infrastructure technologies including Linux (Ubuntu, Centos, KVM), Networking (Cisco, Juniper, Cumulus, Citrix) and cloud platforms AWS, Azure, GCP, OpenStack, k8s
• Work with senior staff to perform updates and upgrades of the Rakuten cloud infrastructure systems, networks, platforms (e.g., release, update/patch, version control, inventory assessment)
• Collaborate with senior staff to develop Identity and Access Management (IAM) standards and governance documentation. Develop automation to support IAM data collection, audits, standards and policy creation
• Contribute to cloud infrastructure automation (Networking and/or Linux) and help with the improvements related to CI/CD (Jenkins, Git workflow)
• Work collaboratively with the offshore operations team and contribute to in-house documentation and tools to support their daily troubleshooting
• Participate in efforts to design, develop, and maintain the infrastructure management systems on multiple cloud platforms

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Academic understanding of cloud / infrastructure with previous hands-on experience working on servers, networks or DevOps tools (personal, school or professional projects)
• Familiarity with public cloud platforms, such as AWS, Azure or GCP, and container technologies, such as Kubernetes, AWS EKS, GCP GKE, Docker and Nomad
• Experience writing Python scripts
• Strong written and verbal communication skills required
• Strong analytical, quantitative, problem solving, and conceptual skills required
• Must be detail oriented and able to prioritize tasks to meet deadlines
• Must be able to work independently and in a team

QUALIFICATION REQUIREMENTS
• Current student obtaining a Bachelor's or Master's degree with a graduation date between December 2023 and June 2024
• Major/area of study in Information Technology, Information Systems, Computer Science or related field
• Minimum GPA of 3.0
• Relevant prior internship experience (preferred)

At the time of posting, Rakuten expects the hourly rate for this role will be between $30 - $35 per hour. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location.

Five Principles for Success

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. The Five Principles for Success are designed to keep each of us on track, to ensure we make continuous progress toward our ultimate goals.

Always Improve, Always Advance

There are only two kinds of people in the world:

Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying "I did my best."

Get Things Done people are absolutely committed to reaching their goals. With enough determination and effort-by being a Get Things Done person-you can achieve anything.

Passionately Professional

Rakuten is an organization composed of true professionals. Real professionals in any field-whether in sports, the arts, science, business or anything else-only reach the top because they have the self-discipline to develop and improve themselves continuously. Only by consistently working many times harder than our competitors can we consistently win.

Hypothesize → Practice → Validate → Shikumika

Success in business depends on making and executing concrete specific action plans.

Maximize Customer Satisfaction

Rakuten is first and foremost a service company. We're proud to serve our customers and we ceaselessly seek to improve their experience.

Speed!! Speed!! Speed!!

The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors
Show more details...
via LinkedIn posted_at: 5 days agoschedule_type: Full-time
Job Description: As a Technical Program Mgr., you’ll work hand-in-hand with product development teams to drive the delivery of new products and infrastructure using industry best practices in program management and Agile methodologies. You will work with stakeholders to plan requirements, manage program schedules, identify/mitigate risks, and communicate progress. This role requires a technical... background to deliver the overall program/project Job Description:

As a Technical Program Mgr., you’ll work hand-in-hand with product development teams to drive the delivery of new products and infrastructure using industry best practices in program management and Agile methodologies. You will work with stakeholders to plan requirements, manage program schedules, identify/mitigate risks, and communicate progress. This role requires a technical... background to deliver the overall program/project and to effectively partner with the Product Development team (design, product management, development, and QA.).

Key Responsibilities
• Manage product development programs and drive their on-time delivery against objectives.
• Identify dependencies, risks, impediments, and misaligned priorities/opportunities across the enterprise, and then guide teams through thoughtful resolution processes.
• Establish clear visibility into program plans and progress, across levels, disciplines, and BUs, to ensure transparency and alignment of enterprise-wide stakeholders.
• Improve processes, standardize tools, and establish robust documentation systems spanning the full product development lifecycle.
• Assist product development teams in making critical resource planning/allocation decisions.
• Anticipate and track operational risks associated with the product development planning process.

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Strong knowledge of project and program management methodologies, techniques, processes, and approaches
• Thorough knowledge of modern software development principles and practices, especially Agile
• Strength in influencing decision-making and bringing teams to agreement
• Skill in managing and resolving ambiguity
• Ability to think both tactically and strategically
• Ability to work with details and time-sensitive issues
• Ability to conduct tradeoff analysis and develop written and oral briefings explaining the outcome of those analysis
• Strong interpersonal skills that promote productive relationships
• Proven team player who embraces listening, straight talk, transparency, ownership, and accountability
• Excellent written and verbal communication skills
• Self-directed, results-driven, self-aware team member who demonstrates humility while building and extending trust

Qualifications
• Bachelor’s degree or equivalent, preferably in technology, from an accredited college/university; advanced degree preferred
• 4 - 6 years of proven experience as a technical program manager working with product development teams on building and implementing SaaS solutions and/or in an operations role supporting an engineering organization.
• Proven success in managing increasingly complex, cross-functional programs over time
• Solid track record of managing parallel projects/programs
• Experience managing a cross-functional project team of 15+ people
• PMP certification is a plus
Show more details...
via ZipRecruiter posted_at: 13 days agoschedule_type: Full-time
Job Description: Do you want to revolutionize the way people do online shopping? Do you want to be part of a fast-growing team and work in a fast-paced startup style environment? This is a great opportunity to lead the Acquisition squad, which is responsible to help people understand the Rakuten Rewards' value proposition and make them successful members of the Rewards platform through... Partnerships, SEM, SEO, RAF and Social Media channels. KEY Job Description:

Do you want to revolutionize the way people do online shopping? Do you want to be part of a fast-growing team and work in a fast-paced startup style environment? This is a great opportunity to lead the Acquisition squad, which is responsible to help people understand the Rakuten Rewards' value proposition and make them successful members of the Rewards platform through... Partnerships, SEM, SEO, RAF and Social Media channels.

KEY RESPONSIBILITIES:
• Contribute to the vision, goals, and technical strategy in alignment with stakeholder needs and market opportunities
• Builds trust and transparency within team and with stakeholders
• Oversee an exceptional group of engineers with a strong team-oriented culture.
• Attract, excite, and retain a team of best-in-class engineers.
• Mentor the professional development of each direct report through personal and performance management and coaching.
• Join a great group of motivated, top-notch, people and work with them to solve challenging

MINIMUM REQUIREMENTS
• Proven ability to build and maintain a high-quality, high intelligence engineering team.
• Strong knowledge of design patterns, OOPS principles and data structures
• Strong knowledge of at least some of the following frameworks/technologies - Java/Python, Hibernate, Spring, REST, XML, Kafka, NodeJs, ReactJs, GraphQL
• Experience with any of these technologies a HUGE plus: ElasticSearch, Spark, Kafka, Cloud (AWS or Google Cloud)
• Experience with tools and technologies like Gradle, Maven, Jenkins, git, IntelliJ, GitHub Actions, Docker to support end to end software development
• Experience with Relational databases, queries, and RDBMS best practices as a consumer
• Strong troubleshooting and performance tuning skills
• Ability to work in a fast paced Agile development and rapid deployment in the Cloud/SaaS environment.

QUALIFICATION REQUIREMENTS
• BS/MS in Computer Science or a related field
• 7+ years of solid Java back-end experience & still hands on for design and coding
• 3+ years of progressive management leadership experience directing high visibility initiatives
• An inspirational technical leader with a high emotional intelligence who sets high standards and demands the best work of their team. Team-oriented, collaborative, and able to implement important decisions.
• Able to effectively communicate across teams and roles.

At the time of posting, Rakuten expects the base salary for this role will be between $137,400 - $185,000. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

RAKUTEN SHUGI PRINCIPLES

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.

#LI-AT1
Show more details...
via The Muse schedule_type: Internship
Job Description: The Intern Experience... At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship Job Description:

The Intern Experience...

At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company.

You can visit Rakuten.us,our Muse profile, or listen to our feature on The Internship Show Podcast, to learn more about Rakuten's culture and values, and our internship program.

Business Unit Introduction:

Rakuten is the largest E-commerce company in Japan and one of the largest E-commerce and Internet Services companies in the World. Rakuten is ranked in top 20 most innovative companies in the world by Forbes.

Our team in the Americas is responsible for building platforms for the integration of all Rakuten group services in the region. And provide product and technical expertise for platforms in the Americas.

We are looking for an aspiring engineer who is interested in working on homegrown large-scale distributed systems serving a global customer base of the Rakuten group of companies.

KEY RESPONSIBILITIES
• Develop modern web applications based on business requirements and industry standards
• Work on implementing shared platform services using modern technologies and sound architectural principles
• Contribute to software quality, test source code, maintain code coverage and quality
• Create required documentation including low-level design documents Increase expertise in the areas of development related to the assigned projects
• Participate in all the scrum meetings Conduct demo to stakeholders

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Pursuing a Bachelor's or Graduate degree in Computer Science or a related field and graduate after summer 2023
• Strong fundamentals in Java or Kotlin programming languages
• Good knowledge of design patterns, OOPS principles and data structures
• Some familiarity with modern web development standards and protocols
• Exposure to tools and technologies like Gradle, Jenkins, git, IntelliJ, Docker, Kubernetes to support end to end software development
• Strong fundamentals of SQL and NoSQL database and principles
• Familiarity with identity protocols OAuth, OIDC, SSO, SAM is a HUGE plus
• Troubleshooting and code optimization skills
• Ability to work in a fast-paced Agile development and rapid deployment in the Cloud/SaaS environment.
• A constant desire to grow, learn, and explore new technologies

At the time of posting, Rakuten expects the hourly rate for this role will be between $30- $35 per hour. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location.

Five Principles for Success

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. The Five Principles for Success are designed to keep each of us on track, to ensure we make continuous progress toward our ultimate goals.

Always Improve, Always Advance

There are only two kinds of people in the world:

Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying "I did my best."

Get Things Done people are absolutely committed to reaching their goals. With enough determination and effort-by being a Get Things Done person-you can achieve anything.

Passionately Professional

Rakuten is an organization composed of true professionals. Real professionals in any field-whether in sports, the arts, science, business or anything else-only reach the top because they have the self-discipline to develop and improve themselves continuously. Only by consistently working many times harder than our competitors can we consistently win.

Hypothesize → Practice → Validate → Shikumika

Success in business depends on making and executing concrete specific action plans.

Maximize Customer Satisfaction

Rakuten is first and foremost a service company. We're proud to serve our customers and we ceaselessly seek to improve their experience.

Speed!! Speed!! Speed!!

The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors
Show more details...
via CareerBuilder posted_at: 6 days agoschedule_type: Full-time
Job Description:Summary:Rakuten Rewards helps millions of users shop with confidence by saving money and earning Cash Back on everyday purchases. You will be a key player on the Engagement team, reporting to the Sr. Director of Product, and will be responsible for shipping stellar, industry-first features. We're looking for a seasoned Product Manager to aid in delivering an optimized search... experience that resonates deeply with consumers. This Job Description:Summary:Rakuten Rewards helps millions of users shop with confidence by saving money and earning Cash Back on everyday purchases. You will be a key player on the Engagement team, reporting to the Sr. Director of Product, and will be responsible for shipping stellar, industry-first features. We're looking for a seasoned Product Manager to aid in delivering an optimized search... experience that resonates deeply with consumers. This role comes with a mandate to set the agenda, innovate, and execute as well as to hone and polish proven value props.KEY RESPONSIBILITIES Partner with Engineering and Design leads to help set the strategy, vision, and product roadmap for key verticals of the Rakuten Rewards business.Build effective relationships with key partners in our Digital Strategy and Marketing teams and collaborate closely with them on roadmap prioritization.Identify, define, and track key metrics to measure the success of launched products and create a feedback loop integrating qualitative and quantitative data for assessment of future opportunities and to drive continuous improvement.Drive customer research, behavioral research, and A/B testing to deepen understanding of trends and user behavior.Work with business analytics partners to size opportunities and to determine how to validate hypotheses.Engage with market trends and conduct ongoing evaluations of comparable product offerings, identifying opportunities for refining the product strategy and improving the customer experience.Effectively convey the value, status, and constraints of your projects to large audiences and to senior leadership on a regular basisKEY REQUIREMENTS Expert in breaking down open-ended challenges with structured thought processes and frameworks.Demonstrated ability to lead multiple work streams with projects in various phases from ideation through delivery while managing stakeholder expectations.Strong communication skills: ability to present new concepts to internal stakeholders and executives to promote and gain feedback on new products.Able to generate a high volume of novel opportunities and efficiently assess their merit.Strong analytical skills: comfort in defining the right metrics to measure how your products are impacting the customer and the business; using this data to evolve the roadmap.Experience working with product teams, engineers, designers to define and launch new features.Prior experience with Scrum/Agile methodologiesQUALIFICATIONSBachelor's Degree required.3+ years' experience in a product rolePrior experience in retail/eCommerce is a plus.RAKUTEN SHUGI PRINCIPLESOur worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.Always improve, always advance. Only be satisfied with complete success - Kaizen.Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.At the time of posting, Rakuten expects the base salary for this role will be between $ 96,470 - $148,000. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements Show more details...
via ZipRecruiter schedule_type: Full-timesalary: 30–35 an hour
Job Description: The Intern Experience... At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship Job Description:

The Intern Experience...

At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company.

You can visit rakuten.us and our Muse profile, to learn more about Rakuten's culture and values, as well as hear from last year's interns.

Business Unit Introduction:

Rakuten is the largest E-commerce company in Japan and one of the largest E-commerce and Internet Services companies in the World. Rakuten is ranked in top 20 most innovative companies in the world by Forbes.

Our team in the Americas is responsible for building platforms for the integration of all Rakuten group services in the region. And provide product and technical expertise for platforms in the Americas.

We are looking for an aspiring engineer who is interested in working on homegrown large-scale distributed systems serving a global customer base of the Rakuten group of companies.

KEY RESPONSIBILITIES
• Develop modern web applications based on business requirements and industry standards
• Work on implementing shared platform services using modern technologies and sound architectural principles
• Contribute to software quality, test source code, maintain code coverage and quality
• Create required documentation including low-level design documents Increase expertise in the areas of development related to the assigned projects
• Participate in all the scrum meetings Conduct demo to stakeholders

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Pursuing a Bachelor's or Graduate degree in Computer Science or a related field and graduate after summer 2023
• Strong fundamentals in Java or Kotlin programming languages
• Good knowledge of design patterns, OOPS principles and data structures
• Some familiarity with modern web development standards and protocols
• Exposure to tools and technologies like Gradle, Jenkins, git, IntelliJ, Docker, Kubernetes to support end to end software development
• Strong fundamentals of SQL and NoSQL database and principles
• Familiarity with identity protocols OAuth, OIDC, SSO, SAM is a HUGE plus
• Troubleshooting and code optimization skills
• Ability to work in a fast-paced Agile development and rapid deployment in the Cloud/SaaS environment.
• A constant desire to grow, learn, and explore new technologies

At the time of posting, Rakuten expects the hourly rate for this role will be between $30- $35 per hour. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location.

Five Principles for Success

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. The Five Principles for Success are designed to keep each of us on track, to ensure we make continuous progress toward our ultimate goals.

Always Improve, Always Advance

There are only two kinds of people in the world:

Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying "I did my best."

Get Things Done people are absolutely committed to reaching their goals. With enough determination and effort-by being a Get Things Done person-you can achieve anything.

Passionately Professional

Rakuten is an organization composed of true professionals. Real professionals in any field-whether in sports, the arts, science, business or anything else-only reach the top because they have the self-discipline to develop and improve themselves continuously. Only by consistently working many times harder than our competitors can we consistently win.

Hypothesize → Practice → Validate → Shikumika

Success in business depends on making and executing concrete specific action plans.

Maximize Customer Satisfaction

Rakuten is first and foremost a service company. We're proud to serve our customers and we ceaselessly seek to improve their experience.

Speed!! Speed!! Speed!!

The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors
Show more details...
via ZipRecruiter posted_at: 27 days agoschedule_type: Full-time
Job Description: Rakuten is seeking a Senior Marketing Manager to join our growing Digital Strategy team. This person will develop, brief and manage in-season promotions for both our 14M members and 3,500 merchants on Rakuten. The role will act as a business partner between the sales, creative, marketing, technology and operations teams. This position is responsible for achieving topline and... bottom line sales plans, conversion goals, usability Job Description:

Rakuten is seeking a Senior Marketing Manager to join our growing Digital Strategy team. This person will develop, brief and manage in-season promotions for both our 14M members and 3,500 merchants on Rakuten. The role will act as a business partner between the sales, creative, marketing, technology and operations teams. This position is responsible for achieving topline and... bottom line sales plans, conversion goals, usability targets and corporate objectives.

What You'll Do:
• Develop cross-channel promotional campaigns that are closely aligned with the retail calendar focusing on large events such as Black Friday and other high trafficked shopping days.
• Partner with sales to understand our merchants needs and create campaigns that align with their goals.
• Create conversion driving member experiences with each campaign across all shopping platforms, including email and push notifications.
• Utilize strong analytical skills to continuously optimize promotions and member experience across all shopping channels, while also recapping the performance of events.
• Identify message priorities and develop integrated campaigns that are differentiated and drive engagement.
• Thoroughly understand the competitive landscape, primarily focused on promotions, customer experience, and driving roadmap priorities to incorporate into the business.
• Identify, recommend, and implement strategies that improve visitor engagement and conversion
• Drive best in class experiences across app, mobile and desktop supported by deep knowledge of technical features and functionality with an understanding of how the site functions (limitations and opportunities).
• Develop strong cross-functional relationships with creative strategy, sales, marketing, site operations and engineering.

Who You are:
• You have proven success in developing strong brand and customer site experiences
• You continuously ask yourself "what if.."
• You have experience in a rigorous performance data environment and desire to test and learn
• You are creative and excited about the opportunity to surface new and innovative ways to connect with members and merchants
• You have proven the ability to implement process optimization cross-functionally to achieve results
• You are flexible and responds well to shifts in trajectory
• You are a self-starter, able to take ownership and responsibility for projects. Anticipates problems and rolls up sleeves to foresee problems, tackle large projects and get things done
• You have excellent organizational skills and manage accountability well. You can oversee multiple work streams simultaneously and are equally comfortable delegating or owning tasks, no matter how big or small
• You know how to communicate proactively and effectively with a diverse set of technical and non-technical stakeholders
• You have a solid understanding of app best practices and always eager to learn
• You thrive in a vibrant company culture that is committed to creating the best member experience
• You think end-to-end and are able to problem solve/create solutions with consideration for impact on all aspects of the business as a whole
• You are an innovative, creative individual unafraid to take risks. You ask difficult questions and challenge status quo
• You have a positive and upbeat demeanor
• You are passionate about the crossroads of member experience and technology

Qualifications
• 7+ years experience in campaign marketing, digital merchandising or site management
• Strong communication, interpersonal, analytical and problem-solving skills
• Excellent writing, speaking and presentation skills
• Familiarity in web standards across all platforms (web, mweb, app)

At the time of posting, Rakuten expects the base salary for this role will be between $133,000 - $140,000. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

RAKUTEN SHUGI PRINCIPLES

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team
Show more details...
via ZipRecruiter posted_at: 27 days agoschedule_type: Full-time
Job Description: SUMMARY... We are seeking for a results-oriented Associate HRBP to work with Rakuten Americas HRBPs/Sr. HRBPs to support our business. As a member of our HRBP team, not only will you provide guidance to your client groups, but you will have the opportunity to build processes from scratch and directly help our teams develop and scale. This role requires someone who can succeed in a challenging and fast-paced environment and work Job Description:

SUMMARY...

We are seeking for a results-oriented Associate HRBP to work with Rakuten Americas HRBPs/Sr. HRBPs to support our business. As a member of our HRBP team, not only will you provide guidance to your client groups, but you will have the opportunity to build processes from scratch and directly help our teams develop and scale. This role requires someone who can succeed in a challenging and fast-paced environment and work very well with multiple stakeholders. The ideal candidate will bring creative and effective ideas and solutions to a growing organization to cultivate an amazing and innovative culture.

KEY RESPONSIBILITIES:
• Gain credibility by building collaborative relationships with the BU managers and others in the HR team
• Work closely with people managers to improve leadership capabilities, team performance, recognition, and overall engagement
• Assist employees and managers through HR policy guidance and interpretation
• Support HRBPs in executing initiatives aimed at improving the organizational health and development for specific business units
• Manage the employee on-boarding and off-boarding process by conducting 30-60-90 days new hire check-ins, exit interviews, and launching the exit process
• Develop HR metrics and dashboard to generate valuable data insights for

business to identify trends as it relates to employee headcount, employee

turnover, hiring etc.
• Support HRBPs in annual calibration, merit, and equity planning process for various client groups
• Support HR alignment by collaborating with HRBPs and HR COE's across the business to drive consistent execution of HR services
• Collaborate with HRBPs and our Talent Acquisition Team to support the hiring process
• Thoughtfully engage with employees on general queries about compensation, career frameworks, internal mobility, and real-life scenarios in need of coaching
• Work on a variety of HR projects and programs to set the HRBP team for success

REQUIREMENTS (Knowledge, Skills, Abilities)
• 2-4 years of HR Generalist experience in roles of progressively increasing scope and in matrixed, high-growth, organizations
• Proven track record of driving for results and successfully completing complex projects
• Demonstrated ability to influence people managers and gain commitment for new ideas
• A track record for navigating ambiguous situations and facilitating change.
• Collaborative mindset and ability to work effectively with a global team
• Excellent judgment and communication skills
• Brings an independent and objective perspective
• Commitment to championing inclusion and diversity
• Good understanding of Employee Relations and US employment laws
• Prior experience partnering with COE's
• Workday experience will be a plus
• A Bachelor's Degree in Human Resources Management, Business Administration, or equivalent experience is required with a preference for an advanced degree in Human Resources or Business Administration

Five Principles for Success

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. The Five Principles for Success are designed to keep each of us on track, to ensure we make continuous progress toward our ultimate goals.

Always Improve, Always Advance

There are only two kinds of people in the world:

Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying "I did my best."

Get Things Done people are absolutely committed to reaching their goals.

With enough determination and effort-by being a Get Things Done person-you can achieve anything.

Passionately Professional

Rakuten is an organization composed of true professionals.

Real professionals in any field-whether in sports, the arts, science, business or anything else-only reach the top because they have the self-discipline to develop and improve themselves continuously.

Only by consistently working many times harder than our competitors can we consistently win.

Hypothesize → Practice → Validate → Shikumika

Success in business depends on making and executing concrete specific action plans.

Maximize Customer Satisfaction

Rakuten is first and foremost a service company. We're proud to serve our customers and we ceaselessly seek to improve their experience.

Speed!! Speed!! Speed!!

The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors.

At the time of posting, Rakuten expects the base salary for this role will be between $58,200-$99,200. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

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via ZipRecruiter posted_at: 24 days agoschedule_type: Full-time
Job Description: SUMMARY... Rakuten Symphony is telecom reimagined for a hyperscale era, delivering the convergence of IT and telecom networks. We are spearheading the global adoption of cloud-native open RAN infrastructures and services with a vision to provide a future-proven, cost-effective cloud connectivity platform and offer 4G and 5G infrastructure to customers worldwide. We create new technologies, bringing them from POC to product, and Job Description:

SUMMARY...

Rakuten Symphony is telecom reimagined for a hyperscale era, delivering the convergence of IT and telecom networks. We are spearheading the global adoption of cloud-native open RAN infrastructures and services with a vision to provide a future-proven, cost-effective cloud connectivity platform and offer 4G and 5G infrastructure to customers worldwide. We create new technologies, bringing them from POC to product, and develop IP for next-generation telecom solutions.

KEY RESPONSIBILITIES:
• Work with the software engineer team, including task planning and code reviews
• Participate in technical projects and in a fast-paced innovative environment
• Plan execute and contribute to the success of complex technical projects
• Design, develop, test, deploy, and improve major software components, systems, and features
• Work closely with product management team to ensure we're building the best products
• Design techniques and coding standards
• Ability to travel

MINIMUM REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATION REQUIREMENTS:
• Bachelor's degree in Computer Science, related degree or equivalent practical experience
• 1 years of hands-on technical experience
• Large scale systems design experience
• Hands-on programming experience in one of the following: Java, C++ or Python.
• Experience architecting and developing solutions to ambiguous problems
• Experience working with two or more of the following: web application development, Unix/Linux environments, mobile application development, distributed and parallel systems, machine learning, information retrieval, natural language processing, networking, developing large software systems, or security software development
• Experience developing accessible technologies
• Ability to learn other coding languages as needed
• Experience with Telecom industry preferred

Five Principles for Success

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. The Five Principles for Success are designed to keep each of us on track, to ensure we make continuous progress toward our ultimate goals.

Always Improve, Always Advance

There are only two kinds of people in the world:

Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying "I did my best."

Get Things Done people are absolutely committed to reaching their goals.

With enough determination and effort-by being a Get Things Done person-you can achieve anything.

Passionately Professional

Rakuten is an organization composed of true professionals.

Real professionals in any field-whether in sports, the arts, science, business or anything else-only reach the top because they have the self-discipline to develop and improve themselves continuously.

Only by consistently working many times harder than our competitors can we consistently win.

Hypothesize → Practice → Validate → Shikumika

Success in business depends on making and executing concrete specific action plans.

Maximize Customer Satisfaction

Rakuten is first and foremost a service company. We're proud to serve our customers and we ceaselessly seek to improve their experience.

Speed!! Speed!! Speed!!

The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors
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via The Muse schedule_type: Full-time
Job Description: Rakuten Rewards is looking for a Software Engineer with strong back-end experience and who is eager to solve large-scale technical challenges to join our rapidly growing engineering team. Our team based in San Mateo, California is responsible for building software used by millions of users. As part of the Rakuten Rewards team, you'll experience the best of both worlds, a large profitable multinational company with the rapid growth Job Description:

Rakuten Rewards is looking for a Software Engineer with strong back-end experience and who is eager to solve large-scale technical challenges to join our rapidly growing engineering team. Our team based in San Mateo, California is responsible for building software used by millions of users. As part of the Rakuten Rewards team, you'll experience the best of both worlds, a large profitable multinational company with the rapid growth and agility of a startup.

Working in a Tribe/Squad structure, the position will be with a tribe that is responsible for developing the next generation of services that will enhance Rakuten Rewards' ability for user personalization and relevancy to fulfill the needs of our merchant partners and members alike. We strive to build the best technology that fits our business needs.

KEY RESPONSIBILITIES
• Hands-on development of backend microservices used in a fast paced and highly scalable environment
• Hands-on development of solutions for our... internal Admin tool
• Understands how to break work down into concise deliverables with a focus on iterative product delivery
• Operate independently to help develop and iterate on the next generation of services
• Own solutions end to end from conception to release by managing complexity and collaboratively working with various stakeholders to achieve desired outcomes
• Debug and resolve issues across multiple technology stacks and services
• Contribute to weekly product releases and code reviews with a small and dynamic team
• Collaborate across multiple disciplines and teams
• Respond to production issues when on-call, conduct independent analysis, and apply sound judgment to restore the system

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)
• 2+ years of application development using Java or Python
• Strong orientation towards data and data driven decisions
• Experience with data pipelines and data warehouses like Snowflake
• Experience with working on and/or building microservices from the ground up

QUALIFICATION REQUIREMENTS
• B.S. or M.S in Computer Science or equivalent experience
• Experience with AWS, Kubernetes, Docker, Ci/CD tooling
• Excellent understanding of OOP design principles (loose coupling, encapsulation, etc.)
• Strong SQL and data-analysis skills
• Thorough knowledge of programming paradigms (multithreading, caching, performance tuning).

RAKUTEN SHUGI PRINCIPLES

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.

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