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Refersion.com is a comprehensive eCommerce referral tracking and management platform that helps businesses design, automate, and streamline their affiliate and referral programs. The platform provides advanced reporting and analytics, and is designed to be easy to integrate with existing eCommerce platforms. With Refersion, businesses can set customized commission structures based on different products, optimize payouts for different affiliates, and automate commissions. Refersion also allows businesses to target new affiliate partners and track referrals from social media and other sources. The platform is suitable for both small and large businesses looking to increase their customer base and revenue.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#7,506 Site Rank
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Site age11 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#7,506
#7,506
Site age
11 yrs
11 yrs
Location
United States
United States
Popular Questions for Refersion
Newest job postings for Refersion
via Product Marketing Alliance
schedule_type: Full-timework_from_home: 1
About Refersion
Refersion is a high-growth technology company helping brands and merchants in every industry transform the way they manage marketing partners; from affiliates and bloggers to influencers and brand ambassadors. Having processed $9.93B in orders in 2019, our performance marketing SaaS platform has a large and growing client base ranging from enterprise retailers to small and... emerging businesses.
Founded in 2015, Refersion is headquartered
About Refersion
Refersion is a high-growth technology company helping brands and merchants in every industry transform the way they manage marketing partners; from affiliates and bloggers to influencers and brand ambassadors. Having processed $9.93B in orders in 2019, our performance marketing SaaS platform has a large and growing client base ranging from enterprise retailers to small and... emerging businesses.
Founded in 2015, Refersion is headquartered in New York City, with a satellite office in Miami. Proudly harnessing our entrepreneurial approach and collaborative culture, our nimble and curious team provides clients with solutions to complex problems daily.
What You’ll Be Doing
As Product Marketing Manager, you will help to communicate Refersion's current and future market advantage within the referral marketing and e-commerce ecosystems. Reporting to the Director of Marketing, in addition to boosting retention and reducing churn to engage our rapidly expanding user base, you will be the savvy point person in acquiring cutting-edge market intelligence, analyzing buying patterns and behaviors, and working cross-functionally to launch products and features based on market demand.
The successful candidate will thrive in a fast-paced and data-driven environment where juggling priorities is the norm.
Responsibilities:
• Develop and execute go-to-market plans and enablement activities across the company to drive adoption and usage of Refersion’s current and future products.
• Execute campaigns to re-engage low activity users, and educate existing users to use features to get more value from our platform.
• Collaborate with the Content team to effectively define product messaging/positioning and develop collateral for our Sales and Partnerships teams.
• Help gather and distill feedback from clients and partners about our current products and identify new market opportunities, serving as the voice of the customer to our Product and Development teams.
• Conduct deep dives on key competitors and adjacent solutions to help accelerate our product development and innovation.
• Lead the development of high-quality marketing and training content--specifically for our website, customer-facing help site, events, blog, and more
• Evangelize our products with internal stakeholders, clients, and industry analysts.
Requirements
What You’ll Need
• B.A. or B.S. degree and 3+ years dedicated to a product marketing role
• Experience working for a B2B SaaS-based technology startup
• Passion for performing marketing research and keeping up to date on industry trends
• Deep knowledge of CRM (e.g., Salesforce) and marketing tools (e.g. Pardot/Hubspot/Marketo)
• Experience influencing cross-functional stakeholders at a variety of levels
• Experience with the product feedback loop process, including capturing product feedback from customers, and summarizing usage trends to inform product decisions
• Outstanding communication skills, organizational skills, attention to detail, and the ability to balance multiple tasks and projects simultaneously, with an eye for prioritization
Benefits
We're a small team that works together closely and operates with complete autonomy and freedom. This means you will have a direct impact on any project that you work on and your success will be felt across the company and by your clients. Some other perks include:
• Great benefits: medical, dental, vision, and 401(k)
• Accommodating between virtual and in-person work
• Flexible work hours
• Coworking office space conveniently located in midtown Manhattan and Miami, complete with a stocked kitchen
• Virtual social events and sense of community (even online)
• Subsidized CitiBike and fitness memberships
• Plenty of opportunities while we grow and scale
Apply for this job Show more details...
Refersion is a high-growth technology company helping brands and merchants in every industry transform the way they manage marketing partners; from affiliates and bloggers to influencers and brand ambassadors. Having processed $9.93B in orders in 2019, our performance marketing SaaS platform has a large and growing client base ranging from enterprise retailers to small and... emerging businesses.
Founded in 2015, Refersion is headquartered in New York City, with a satellite office in Miami. Proudly harnessing our entrepreneurial approach and collaborative culture, our nimble and curious team provides clients with solutions to complex problems daily.
What You’ll Be Doing
As Product Marketing Manager, you will help to communicate Refersion's current and future market advantage within the referral marketing and e-commerce ecosystems. Reporting to the Director of Marketing, in addition to boosting retention and reducing churn to engage our rapidly expanding user base, you will be the savvy point person in acquiring cutting-edge market intelligence, analyzing buying patterns and behaviors, and working cross-functionally to launch products and features based on market demand.
The successful candidate will thrive in a fast-paced and data-driven environment where juggling priorities is the norm.
Responsibilities:
• Develop and execute go-to-market plans and enablement activities across the company to drive adoption and usage of Refersion’s current and future products.
• Execute campaigns to re-engage low activity users, and educate existing users to use features to get more value from our platform.
• Collaborate with the Content team to effectively define product messaging/positioning and develop collateral for our Sales and Partnerships teams.
• Help gather and distill feedback from clients and partners about our current products and identify new market opportunities, serving as the voice of the customer to our Product and Development teams.
• Conduct deep dives on key competitors and adjacent solutions to help accelerate our product development and innovation.
• Lead the development of high-quality marketing and training content--specifically for our website, customer-facing help site, events, blog, and more
• Evangelize our products with internal stakeholders, clients, and industry analysts.
Requirements
What You’ll Need
• B.A. or B.S. degree and 3+ years dedicated to a product marketing role
• Experience working for a B2B SaaS-based technology startup
• Passion for performing marketing research and keeping up to date on industry trends
• Deep knowledge of CRM (e.g., Salesforce) and marketing tools (e.g. Pardot/Hubspot/Marketo)
• Experience influencing cross-functional stakeholders at a variety of levels
• Experience with the product feedback loop process, including capturing product feedback from customers, and summarizing usage trends to inform product decisions
• Outstanding communication skills, organizational skills, attention to detail, and the ability to balance multiple tasks and projects simultaneously, with an eye for prioritization
Benefits
We're a small team that works together closely and operates with complete autonomy and freedom. This means you will have a direct impact on any project that you work on and your success will be felt across the company and by your clients. Some other perks include:
• Great benefits: medical, dental, vision, and 401(k)
• Accommodating between virtual and in-person work
• Flexible work hours
• Coworking office space conveniently located in midtown Manhattan and Miami, complete with a stocked kitchen
• Virtual social events and sense of community (even online)
• Subsidized CitiBike and fitness memberships
• Plenty of opportunities while we grow and scale
Apply for this job Show more details...
via Influencer Marketing Society
schedule_type: Full-time
Who We're Looking For
Our team members are exceptional communicators and passionate relationship builders. We are relentlessly focused on the success of our clients, promoting retention and developing customer loyalty. We manage the customer relationship throughout their journey with us, from initial integration, onboarding and continued training, responding to detailed support requests and... deepening customer understanding of how our product can
Who We're Looking For
Our team members are exceptional communicators and passionate relationship builders. We are relentlessly focused on the success of our clients, promoting retention and developing customer loyalty. We manage the customer relationship throughout their journey with us, from initial integration, onboarding and continued training, responding to detailed support requests and... deepening customer understanding of how our product can help them achieve their business goals.
The Customer Success Account Manager will have the opportunity to develop deep relationships and work with an assigned book of Refersion clients. Liaising with internal departments, you will be our clients’ key point of contact, addressing and resolving their issues, while benefiting from the support of our dedicated Customer Success, Product, and Engineering teams. The successful candidate will utilize their tremendous client management acumen to produce successful outcomes in a deadline-driven environment. With our expanding department and new CS initiatives, the ideal candidate will also play a key role in creating, maintaining, and building internal processes and workflows.
Location While relocation is not available for this position, we will consider remote candidates who are able to travel (<10%).
What You'll Be Doing
• Main point of contact for assigned enterprise merchants. Responsible for developing and maintaining strong customer relationships
• Deliver high-touch interaction with clients, nurturing their growth, staying abreast of current developments, and proactively anticipating issues
• Analyze merchant data sets to identify trends, resolve issues, and help them achieve their milestones
• As a passionate customer advocate, work cross-functionally with engineering and other internal teams to resolve client problems with a sense of urgency
• As a strong manager, ensure all stakeholders (both internal and external) work in tandem to produce successful client outcomes in a deadline-driven capacity
• Conduct client optimization and check-in calls, training, and quarterly business reviews based on customers’ goals and strategies
• Perform thorough and insightful data analyses based on client KPIs
• Contribute to the development and improvement of department processes and workflow
Requirements
You'll Need
• Minimum 5 years’ experience in account management focused on supporting SaaS solutions. eCommerce experience is a plus.
• Superior client management skills, taking complete ownership of client accounts, issues, success, etc.
• Excellent relationship-building acumen
• Knowledge of marketing space, especially performance, partner, affiliate, and influencer marketing
• Ability to manage full escalation process and perform a root cause analysis
• Outstanding communication skills and ability to work across teams to prioritize tasks
• Keen understanding of metrics with a passion for data-driven insights
• Fundamental understanding of web technologies
• Analytical and critical thinking with attention to detail
• Problem-solving and organizational skills are a must
• Positive attitude, personable, and comfortable working in a fast-paced, collaborative environment
• Eagerness to learn and Google what you don't know
• Well organized and able to establish documentation structures to communicate client status across the company
Bonus Points
• Advanced understanding of web tracking methodologies and web analytics
• Technical knowledge of how browsers render web pages, pass, and store data (e.g., cookies, session storage, SSLs, URL parameters, etc.)
• Previous experience in a sales role for SaaS company or previous experience communicating development specifications to developers
• Previous experience running affiliate or performance marketing programs
• Previous experience working with Looker, Tableau, Salesforce, or other data visualization tools.
• Ability to manipulate data in CSVs using pivot tables to create digestible insights
Benefits
We're a small, collaborative team operating with complete autonomy. This means that you will have a direct impact on any project that you work on. Refersion is the perfect place for a candidate looking to have direct impact and responsibility in their work.
Some other perks include
• Great benefits medical, dental, vision, and 401(k)
• Accommodating between virtual and in-person work
• Flexible work hours
• Co-working office space conveniently located in midtown Manhattan and Miami, complete with a stocked kitchen
• Virtual social events and sense of community (even online)
• Subsidized CitiBike and fitness memberships
• Plenty of opportunities while we grow and scale Show more details...
Our team members are exceptional communicators and passionate relationship builders. We are relentlessly focused on the success of our clients, promoting retention and developing customer loyalty. We manage the customer relationship throughout their journey with us, from initial integration, onboarding and continued training, responding to detailed support requests and... deepening customer understanding of how our product can help them achieve their business goals.
The Customer Success Account Manager will have the opportunity to develop deep relationships and work with an assigned book of Refersion clients. Liaising with internal departments, you will be our clients’ key point of contact, addressing and resolving their issues, while benefiting from the support of our dedicated Customer Success, Product, and Engineering teams. The successful candidate will utilize their tremendous client management acumen to produce successful outcomes in a deadline-driven environment. With our expanding department and new CS initiatives, the ideal candidate will also play a key role in creating, maintaining, and building internal processes and workflows.
Location While relocation is not available for this position, we will consider remote candidates who are able to travel (<10%).
What You'll Be Doing
• Main point of contact for assigned enterprise merchants. Responsible for developing and maintaining strong customer relationships
• Deliver high-touch interaction with clients, nurturing their growth, staying abreast of current developments, and proactively anticipating issues
• Analyze merchant data sets to identify trends, resolve issues, and help them achieve their milestones
• As a passionate customer advocate, work cross-functionally with engineering and other internal teams to resolve client problems with a sense of urgency
• As a strong manager, ensure all stakeholders (both internal and external) work in tandem to produce successful client outcomes in a deadline-driven capacity
• Conduct client optimization and check-in calls, training, and quarterly business reviews based on customers’ goals and strategies
• Perform thorough and insightful data analyses based on client KPIs
• Contribute to the development and improvement of department processes and workflow
Requirements
You'll Need
• Minimum 5 years’ experience in account management focused on supporting SaaS solutions. eCommerce experience is a plus.
• Superior client management skills, taking complete ownership of client accounts, issues, success, etc.
• Excellent relationship-building acumen
• Knowledge of marketing space, especially performance, partner, affiliate, and influencer marketing
• Ability to manage full escalation process and perform a root cause analysis
• Outstanding communication skills and ability to work across teams to prioritize tasks
• Keen understanding of metrics with a passion for data-driven insights
• Fundamental understanding of web technologies
• Analytical and critical thinking with attention to detail
• Problem-solving and organizational skills are a must
• Positive attitude, personable, and comfortable working in a fast-paced, collaborative environment
• Eagerness to learn and Google what you don't know
• Well organized and able to establish documentation structures to communicate client status across the company
Bonus Points
• Advanced understanding of web tracking methodologies and web analytics
• Technical knowledge of how browsers render web pages, pass, and store data (e.g., cookies, session storage, SSLs, URL parameters, etc.)
• Previous experience in a sales role for SaaS company or previous experience communicating development specifications to developers
• Previous experience running affiliate or performance marketing programs
• Previous experience working with Looker, Tableau, Salesforce, or other data visualization tools.
• Ability to manipulate data in CSVs using pivot tables to create digestible insights
Benefits
We're a small, collaborative team operating with complete autonomy. This means that you will have a direct impact on any project that you work on. Refersion is the perfect place for a candidate looking to have direct impact and responsibility in their work.
Some other perks include
• Great benefits medical, dental, vision, and 401(k)
• Accommodating between virtual and in-person work
• Flexible work hours
• Co-working office space conveniently located in midtown Manhattan and Miami, complete with a stocked kitchen
• Virtual social events and sense of community (even online)
• Subsidized CitiBike and fitness memberships
• Plenty of opportunities while we grow and scale Show more details...
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