Most recent job postings at reputationx
via Upwork posted_at: 5 hours agoschedule_type: Contractor and Temp workwork_from_home: 1
Hi, we are a digital marketing company having many clients working with us. We need experts who can post our content on Google Maps. We need content on these profiles having US-based IPs. Hi, we are a digital marketing company having many clients working with us. We need experts who can post our content on Google Maps. We need content on these profiles having US-based IPs. Show more details...
via LinkedIn schedule_type: Full-time
Are you passionate about social media messaging and have experience with it daily? DAS Technology is THE leading customer engagement technology partner helping 9,200+ businesses leverage digital and social media environments. Our technology, team, and culture contribute to the success of our clients. DAS Tech is recognized worldwide for its industry-leading technology & solutions and we are... looking for elite professionals to join our growing team! Our Are you passionate about social media messaging and have experience with it daily?

DAS Technology is THE leading customer engagement technology partner helping 9,200+ businesses leverage digital and social media environments. Our technology, team, and culture contribute to the success of our clients. DAS Tech is recognized worldwide for its industry-leading technology & solutions and we are... looking for elite professionals to join our growing team!

Our Reputation Specialist opening is an entry-level, full-time opportunity, onsite at our Old Town Scottsdale office. You will be working in a fun and energetic environment with a lot of exciting team activities and company perks. There is also so much room for growth!

This is a position where you will get to showcase your deep understanding of social media review sites. Not only will you have a chance to be the voice of our clients and help them build a positive relationship with DAS Technology, but you will also help them connect with potential customers during a time when social media is playing a bigger role than ever in consumer activity.

Responsibilities:
• Composing customized review responses, logging them in our internal tools, and posting them live on review sites
• Crafting and sending client notifications of customer reviews
• Checking client information to ensure we have the correct information
• Auditing internal tools
• Communicating any access issues or intensified reviews to the Digital Specialist team

Qualifications
• College-level communication skills
• Professional office experience, preferred
• Must have experience using social media platforms and review sites
• Experience multitasking and working under deadlines
• Excellent writing skills with an emphasis on flawless grammar and spelling
• Attention to detail
• Resourceful, well-organized, and highly dependable
• A track record of working well within a team and as an individual contributor
• Enthusiastic, professional, passionate, and career-oriented

Benefits

The health, happiness, and financial success of our employees is the basis of our comprehensive and generous benefits program which includes, but is not limited to, the following:
• FREE & Company Subsidized Health Insurance Plans - Medical, Dental & Vision
• Flexible Spending Account, Dependent Care FSA, Health Savings Account, & Commuter Benefits
• FREE Life, Short-term, and Long-term Disability Insurance
• FREE Employee Assistance Program for Mental Wellness & Life Planning
• Pet Care Discount Program for Veterinary Care
• 401k & Roth 401k
• Incentive Stock Options
• Tuition & Training Reimbursement Programs
• 11 Paid Holidays & Competitive PTO
• Monthly Bonus 1/2 Day Fridays
• Paid Parental Leave
• Modern, fun, and friendly work environment, and more!

Equal Opportunity Employer

Digital Air Strike provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
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via BeBee posted_at: 2 days agoschedule_type: Full-time
At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future.

Through compassionate, individualized care,a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

About the Role As the Online Reputation & Social Media Manager at Beyond Finance you'll take on the critical role of maintaining our favorable brand image and online presence, as well as assisting with client satisfaction.
You will also be in charge of every social media account and how the company engages with our audience.

You'll work... closely with our marketing and operations teams to ensure all of our brands maintain a strong, positive public image and that specific client concerns are addressed quickly and effectively.

We are looking for someone who is eager to work in a close-knit, collaborative environment, excited about improving the client experience through online feedback, and at the same time can take real ownership of their own projects and responsibilities.

What You'll Do Act as the primary community manager for our client focused, invitation only online community Maintain a clear and concise messaging strategy for replying to public reviews and comments with senior leadership buy-in Collaborate with internal Strategy & Operations and Client Success teams regarding the escalation of specific client complaints and program issues Discover any online reputation threats and repair damage when necessary Develop and execute on campaigns for growing online community membership and engagement Track and deliver monthly reports to senior leadership regarding online reputation results, feedback themes, and other notable developments Act on requests from stakeholders to gather reviews for marketing material and other internal projects Take charge of our organic social media accounts, posting engaging content to our leads and clients while also replying to any comments Collaborate on other brand initiatives as required What We're Looking For - 6 years experience in a reputation management role and/or a direct customer service role Community manager experience with an online platform like Reddit, Kajabi, or Facebook groups Experience with review platforms like Trustpilot, BBB, and Google Business profiles Proficiency with online reputation software platforms and Google Workspace Passionate about excellent client experience and can work cross functionally to deliver online feedback Ability to meet deadlines, manage multiple projects, and remain flexible as priorities change Strong organizational skills and attention to detail Excellent writing and editing skills in English Emotional intelligence and the ability to operate from a place of kindness and compassion Interest in expanding current knowledge and skill set Bonus Points If You ..

Previously worked for a consumer finance company Have experience with creative marketing and content development Why Join Us? While you make a difference for others, we'll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us.

For eligible full-time employees, we offer: Considerable employer contributions for health, dental, and vision programs Generous PTO, paid holidays, and paid parental leave 401(k) matching program Merit advancement opportunities Career development & training And finally, our team spirit and culture We cultivate an environment of community, connection, and belonging across our entire organization.
Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.

No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.

No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team
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via Salary.com schedule_type: Full-time
The Opportunity: We are looking for an Online Reputation Associate to work directly with the President of the Company, this role's mission is to identify online negative mentions of our company in order to understand the root causes and find a solution with the reviewers... SHIFT DETAILS (IN ET): • Flexible, with availability from 9:00 a.m. to 6:00 p.m. (US Eastern Time) for meetings with the local team. What You'll Own: • Monitor online reviews The Opportunity:

We are looking for an Online Reputation Associate to work directly with the President of the Company, this role's mission is to identify online negative mentions of our company in order to understand the root causes and find a solution with the reviewers...

SHIFT DETAILS (IN ET):
• Flexible, with availability from 9:00 a.m. to 6:00 p.m. (US Eastern Time) for meetings with the local team.

What You'll Own:
• Monitor online reviews for negative mentions of the company and its products or services.
• Monitor online reviews and act to improve negative mentions of the company and its products.
• Contact customers who have left negative reviews on social media, Glassdoor, Google, Zillow, and other platforms to understand their concerns and resolve their issues.
• Work with internal teams to develop and implement strategies to improve the company's online reputation.
• Negotiate with customers to reach a mutually agreeable resolution and obtain their consent to remove the negative review.
• Negotiate with customers to understand the root cause of their negative reviews and reach an agreement to switch to a positive resolution.
• Document all customer interactions and resolutions.
• Track and report on key performance indicators, such as the number of negative reviews removed and the customer satisfaction rate.

Who You Are:
• You have the ability to work independently and as part of a team.
• Enjoy strong problem-solving and analytical skills.
• You are good at multitasking and working under pressure.
• Have experience and enjoy writing persuasive emails.
• Experience in handling difficult conversations.
• Strong understanding of the company's products or services, as well as its target audience.

What You'll Need:
• 2 years of experience in online reputation management or a related field.
• Experience using social media, Glassdoor, Google, Zillow, and other platforms.
• Proficiency in Microsoft Office Suite.
• Neutral English accent.
• Willingness to learn: Willing and able to quickly learn the processes of Belong.
• Teamwork & Influence: Has superb communication, interpersonal, and organizational skills. Uses these to motivate each other, and different teams within Belong.

Compensation:
• This is mainly a commission-based role by the amount of solved reviews with a base salary of $300 USD
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via Oakland, CA - Geebo posted_at: 6 days agoschedule_type: Full-timesalary: 20–28 an hour
A company is looking for a Vice President, Corporate Reputation. Key Responsibilities... Lead execution on all phases of qualitative and quantitative research projects related to reputation Advise clients on industry-leading corporate reputation research programs Support thought leadership and marketing initiatives focused on Corporate Reputation Required Qualifications: 8 years' experience in consumer research or analyst/strategy role B.A./B.S. degree A company is looking for a Vice President, Corporate Reputation.
Key
Responsibilities...
Lead execution on all phases of qualitative and quantitative research projects related to reputation
Advise clients on industry-leading corporate reputation research programs
Support thought leadership and marketing initiatives focused on Corporate Reputation
Required
Qualifications:
8
years' experience in consumer research or analyst/strategy role
B.A./B.S. degree in areas such as Communications, Public Relations, Marketing, or related field
Experience in providing strategic counsel for client reputation issues or crisis management
Experience with data analysis techniques in reputation management
Entrepreneurial spirit and leadership skillsEstimated Salary: $20 to $28 per hour based on qualifications
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via Upwork posted_at: 12 days agoschedule_type: Full-time, Contractor, and Temp workwork_from_home: 1
-----What You’ll Do----- As a Reputation Manager, you will play a pivotal role in safeguarding and enhancing the online reputation of our diverse portfolio of businesses and products. You'll be responsible for monitoring, analyzing, and managing our brands' digital presence across various platforms. This position requires a keen understanding of online dynamics, exceptional communication skills... and a strategic mindset to uphold and elevate our -----What You’ll Do-----

As a Reputation Manager, you will play a pivotal role in safeguarding and enhancing the online reputation of our diverse portfolio of businesses and products. You'll be responsible for monitoring, analyzing, and managing our brands' digital presence across various platforms. This position requires a keen understanding of online dynamics, exceptional communication skills... and a strategic mindset to uphold and elevate our company's reputation in the digital sphere.

-----Who We Are-----

Join our dynamic and rapidly expanding company, where we're spearheading the development of various online businesses and products. With a focus on innovation and dedication to quality, we're assembling a team of talented individuals who are passionate about pioneering new ventures from the ground up.

-----Responsibilities-----

- Develop and implement strategies to proactively manage and enhance the online reputation of our company and its products.

- Monitor digital channels, including social media, review sites, forums, and other online platforms, to assess brand sentiment and address any emerging issues promptly.

- Engage with customers and stakeholders to cultivate positive relationships and address feedback or concerns in a timely and professional manner.

- Collaborate with cross-functional teams to align reputation management efforts with broader business objectives and marketing initiatives.

- Utilize analytics tools to track and analyze key metrics related to brand perception and online reputation, providing regular reports and insights to stakeholders.

- Stay informed about industry trends, best practices, and emerging technologies in online reputation management, incorporating new strategies and tactics as appropriate.

-----Qualifications-----

- 5+ years of proven experience in reputation management, brand marketing, or digital communications, preferably in a fast-paced, entrepreneurial environment.

- Strong understanding of social media platforms, online review sites, and other digital channels, with the ability to navigate and leverage them effectively.

- Excellent written and verbal communication skills, with the ability to craft compelling messages and engage with diverse audiences.

- Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.

- Strategic thinker with the ability to anticipate and mitigate potential reputation risks while capitalizing on opportunities for positive brand exposure.

- Highly organized, with the ability to manage multiple projects and priorities simultaneously in a dynamic environment.

- Creative problem solver with a proactive and results-oriented approach to reputation management.

----- When you apply please tell me -----

- How many years of experience do you have as a reputation manager?

- What do you like most and least about being a reputation manager?

- What project management platforms do you have experience with?

- Have you ever been the reputation manager on multiple products, if so how many?

- Give an example of how your work and recommendations improved a brand or product's reputation.

- What platforms have the most impact on a brands reputation?

- What strategies do you use to improve a brand or product's reputation?

- In the very first line when you reply please tell me the current amount of axolotl wild population and where they are originally from.

- Why are you the best person for this job?

- Anything else you would like for us to know?

- Are you available to work US hours, starting between 7-9 am CST and ending 8 hours after you start?

- How long does it take to improve a brand or product's reputation

- Please copy and paste these questions in your reply with the corresponding answers
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via ZipRecruiter posted_at: 11 days agoschedule_type: Full-timework_from_home: 1
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our... customers while empowering millions of consumers to achieve Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our... customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we're focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

We are looking for a Reputation Advisor for our BrandYourself business unit who is experienced in top-of-funnel B2C sales and managed services. Within this role, you would be the face of the company, creating relationships with clients and applying sales strategies while promoting our growth. We see this BDR as a step towards a career in sales for individuals who succeed. Array expects exponential growth in the near term. Come grow with us.

You Will:
• Develop top-of-funnel sales opportunities with target prospects in key industries such as real estate, finance, healthcare, professional services, general business, and others.
• Qualify prospects and present BrandYourself's value proposition.
• Conduct research to identify new markets and customer needs.
• Prepare sales materials and communications for client meetings and prospect outreach.
• Develop mastery of sales enablement tools.
• Manage, document and plan all activity with proficiency in a CRM.
• Collaborate with sales leadership to share market feedback, set strategy, prioritize industry segmentation.

You Have:
• 6 months of sales experience in the B2C space OR 1+ years experience in communications, public relations, or advertising.
• Excellent sales and negotiation skills.
• Outstanding ability to explain technical products to a non-technical audience.
• Bachelor's degree or equivalent experience in Business, Business Administration, Sales, Communications, Public Relations, Marketing, or a related field.
• Proven working experience as a business development representative or other relevant role.
• Proficiency in customer relationship management (CRM) software.

Personal Qualities:
• Integrity – we are building a culture that defines our company. That happens with the people we hire.
• Candor – we are a small team in a 100% virtual company that works hard, so our relationships need to be built on a foundation of trust. We do what's right for our customers, and for each other.
• Energy - Array is on the move. In less than 2 years, we now have over 100 deployments, and we are growing every week. We want to hire team members with a passion to grow with us.

Pay Transparency:

Salary: $45,000 base, ($80,000 OTE).

The number above may change in the future. Other compensation may include equity options and incentives.

Array Offers All Full Time Employees the following Benefits and Perks:
• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) from May to September
• Arrayaversary Kits for work anniversaries

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don't meet every single one, we encourage you to still apply. We'd love to hear from you.

One of our core values at Array is to care and support one another, and that's why we strive to create an environment where everyone feels empowered to bring their best selves to work. Diversity, equity, and inclusion foster collaboration, comfort, and confidence. We're at our collective best when we each feel our best.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
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via The Muse schedule_type: Full-time
Why Work at Reputation? • We are an innovation engine with 31 technology patents, ranked in the top three of all competitors. • Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019... • The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms. • We've raised over $117 million in funding from the Why Work at Reputation?
• We are an innovation engine with 31 technology patents, ranked in the top three of all competitors.
• Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019...
• The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
• We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit.
• Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed.
• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

Job Summary

As an Account Executive, you will be responsible for identifying and building new business. You are committed to winning and competitive spirit runs in your blood. You have a unique ability to uncover customer needs and drive consensus across all stakeholders, regardless of the level. You are curious by nature, self-motivated and possess a relentless drive and initiative to win – anything it takes to close a deal

Responsibilities:
• Builds and executes deal plans for assigned target accounts and prospects new opportunities
• Develops and delivers tailored sales presentations that speak to Reputation’s value-add
• Uses selling techniques that offer a unique perspective to customers about their business
• Drives successful negotiations and effectively manages customer consensus
• Partners with internal resources (SE, Services, Marketing) to drive sales success
• Manages and updates pipeline activity using Salesforce.com – accountable for accurate forecasting
• Involves travel + 50%
• Additional duties as assigned.

Qualifications:
• Bachelors Degree in any discipline
• 5+ years of experience selling enterprise software deals to the executive suite
• Excellent track record of exceeding quota
• Experience managing and closing complex deals
• Ability to independently develop and create a pipeline
• Ability to adapt to changing circumstances and initiatives
• Ability to drive consensus internally and work well in a team

More on Reputation:

The majority of consumers — 90% — say online reviews influence their purchasing decisions. Yet marketing departments are at the mercy of third-party algorithms they don't control, and no amount of marketing spend can offset the negative impact of a weak online reputation.

Our Reputation Score, much like the consumer FICO score, is an indispensable index for every business, and the accurate measure of how a company can get found, get chosen and get better. Global companies across industries such as Healthcare, Automotive, Retail Services, Property Management, Financial Services, Storage, and more use our platform to:
• Monitor, request and respond to online reviews
• Improve star ratings and search result rankings
• Audit and maintain business listings and location directories across the web
• Manage social media engagement and advertising
• Make operational changes to improve customer experience
• Maximize customer retention and revenue

Reputation is a World Economic Forum Global Growth Company funded by top-tier venture capital firms such as Kleiner Perkins, Bessemer Venture Partners, Ascension Ventures, August Capital, Heritage Group, and Icon Ventures.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants only - No 3rd party agency candidates
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via Denver, CO - Geebo posted_at: 7 days agoschedule_type: Full-timesalary: 20–28 an hour
Job Summary: As a Technical Solution Lead you will be a group leader in our Technical Solutions team, focusing on assisting our enterprise customers with technical issue resolution and advice. You will provide the 2nd line support working with and leading a group of Technical Solutions Engineers who support our front line Customer Success managers. You must quickly assess and troubleshoot issues... document product enhancements or defects, and provide Job
Summary:
As a Technical Solution Lead you will be a group leader in our Technical Solutions team, focusing on assisting our enterprise customers with technical issue resolution and advice. You will provide the 2nd line support working with and leading a group of Technical Solutions Engineers who support our front line Customer Success managers. You must quickly assess and troubleshoot issues... document product enhancements or defects, and provide best practice advice around the implementation and use of our Reputation Management platform. You will work with Customer Success, Engineering, and Product teams on various product issues. You will lead and mentor a group of Technical Solutions Engineers. A successful candidate for this job will have a strong technical aptitude along with a strong self-starting, proactive mentality and excellent verbal and written communication skills. You must be comfortable with working on a technical platform and with tackling complex issues. A candidate should also have experience mentoring and leading a team of technical resources.
Responsibilities:
Provide technical support for enterprise customers. Lead a team of 2 5 Technical Solutions Engineers. Develop internal tools to expedite the on-boarding of clients and data partners. Develop a deep understanding of the Reputation management platform. Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments. Manage customer escalations and actively communicate to management to ensure visibility on priority issues. Reproduce customer issues and if necessary file bug reports, escalate cases to Engineering and provide necessary documentation. Provide input on product and service related enhancement requests back to Product Management and Product Marketing teams. Additional duties as assigned.
Qualifications:
3
years experience providing technical support or services for SaaS-based software solutions with experience in diagnosing and troubleshooting using common browser diagnostic and development tools. 3
years experience writing and debugging in one of the following languages:
JavaScript, Python, or Java. Proficient in Linux text processing tools (i.e. grep, cat, sed/awk, sort, uniq). 3
years team lead or equivalent leader/mentor experience. Ability to work with complex solutions, to assess log files, to perform systematic troubleshooting, and write SQL queries. Proven ability to think analytically and methodically with high attention to detail. Excellent verbal and written communication skills with the ability to communicate technical concepts/explanations to non-technical users clearly and effectively. Excellent time management skills and the ability to thrive in a fast-paced, high growth, rapidly changing environment. Scripting or programming experience (Java, C++, Python, Perl, Bash, etc.). Experience supporting Enterprise Marketing environments, or related markets. Working knowledge of GCP. More on Reputation:
The majority of consumers -- 90% -- say online reviews influence their purchasing decisions. Yet marketing departments are at the mercy of third-party algorithms they don't control, and no amount of marketing spend can offset the negative impact of a weak online reputation. Our Reputation Score, much like the consumer FICO score, is an indispensable index for every business, and the accurate measure of how a company can get found, get chosen and get better. Global companies across industries such as Healthcare, Automotive, Retail Services, Property Management, Financial Services, Storage, and more use our platform to:
Monitor, request and respond to online reviews Improve star ratings and search result rankings Audit and maintain business listings and location directories across the web Manage social media engagement and advertising Make operational changes to improve customer experience Maximize customer retention and revenue
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Support, Systems Architecture & EngineeringEstimated Salary: $20 to $28 per hour based on qualifications
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