Most recent job postings at rocklandtrust
via LinkedIn posted_at: 2 days agoschedule_type: Full-time
Perform all activities associated with the new account setup on the Horizon system for the Bank’s Residential Mortgage, Home Equity, and Consumer loan and line products on the Horizon system. Possess knowledge of loan consumer loan products and all loan related areas of the Horizon system including the loan, collateral, relationship management systems and online transactions. The position will... ensure compliance with associated bank policies and Perform all activities associated with the new account setup on the Horizon system for the Bank’s Residential Mortgage, Home Equity, and Consumer loan and line products on the Horizon system. Possess knowledge of loan consumer loan products and all loan related areas of the Horizon system including the loan, collateral, relationship management systems and online transactions. The position will... ensure compliance with associated bank policies and procedures and state and federal regulations.

Position Responsibilities
• Review and process the daily residential mortgage loan funding transactions in accordance with establish procedures. Update the Attorney Funding SharePoint site and complete the general ledger transactions in Horizon to fund the attorney’s IOLTA account.
• Review and process Consumer and Home Equity files, fund as instructed and prepare for boarding to Horizon.
• Board to Horizon all Consumer, Home Equity, and Mortgage files
• Post loan disbursements and advance transactions online in Horizon.
• Maintain loan product boarding procedures. Ensure compliance with bank procedures, state and federal regulations.
• Process GL transactions timely and accurately.
• Perform servicing duties as assigned.
• Provide superior customer service to the Bank's customers, lending units and branches. Serve as subject matter expert for the Home Equity, Business Banking and Consumer products.
• Assists in developing and updating procedure and training materials. Perform training as requested by manager.
• Keep informed of compliance regulations including changes and updates as it applies to products and systems
• Create test cases and perform testing for enhancements or upgrades to existing systems.
• Assist in mapping and testing in the event of acquisition related integrations.
• Serve as subject matter expert relative to the EnCompass and Horizon systems relative to booking and funding of Mortgage, Home Equity and Consumer Loans.
• Create and monitor reporting as requested by manager.

Position Qualifications
• Minimum of three years’ experience in loan operations, loan administration or a comparable business area.
• Knowledge of the Horizon Loan System or similar core loan system a required.
• Knowledge of the various types of financial instruments specific to the repayment of debt.
• Ability to work independently in a multi-tasking environment while meeting critical deadlines.
• Proven ability to solve complex issues, and complete assigned tasks with minimal supervision.
• Strong written and oral communication with a focus on providing excellent customer service.
• Excellent organizational skills; be detail-oriented, accurate and self-motivated.

Required Skills
• Strong attention to detail
• Excellent computer skills, experience with MS Office and SharePoint preferred
• Ability to work successfully both independently and as part of a team in a multi-tasking environment while meeting critical deadlines.
• Demonstrated critical thinking and analytical skills.

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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via CareerBuilder posted_at: 23 hours agoschedule_type: Full-timework_from_home: 1
Rockland Trust is seeking a CIC Representative I to join the Plymouth team. Description... At Rockland Trust, we believe that each relationship matters – and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any Rockland Trust is seeking a CIC Representative I to join the Plymouth team.

Description...
At Rockland Trust, we believe that each relationship matters – and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have. Variety is the spice of life, and we have it in spades!

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We have a fantastic training program that will prepare and support you throughout your career with ongoing classes.

Responsibilities:
• Service incoming customer calls following established policies and procedures in an efficient and quality manner.
• Ensure every transaction is processed correctly by confirming transaction with caller to ensure a mutual understanding.
• Identify opportunities to grow customer relationships with bank through referral programs.
• Utilize all available resources, and communication skills to resolve customer inquiries or issues to avoid escalation to extent possible.
• Complete all training requirements on time.
• Identify process improvement ideas with CIC management team.
• Become a candidate to act as a peer coach for new hire representatives.
• Communicate system issues promptly to management.
• Other duties as assigned by CIC management team.

Qualifications:
• High School diploma required (4 year college degree or equivalent work experience preferred)
• Basic understanding of banking or finance
• Good communication, problem solving, and organizational/time management skills required
• Prior customer service experience preferred. Prior sales experience a plus.
• Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance
• Bilingual in Spanish or Portuguese is preferred to support customers.

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD& Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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via Salary.com posted_at: 3 days agoschedule_type: Full-time
This position is responsible for the granting of Home Equity Lines/Loans and Consumer Loans generated by the Branch Network, Call Center, Internet and Direct Mail Marketing. The jobholder must have strong decision making skills to independently arrive at sound lending decisions according to policy and underwriting guidelines, while maintaining a high level of risk and compliance focus and... competence. Responsibilities: • Ensure compliance with This position is responsible for the granting of Home Equity Lines/Loans and Consumer Loans generated by the Branch Network, Call Center, Internet and Direct Mail Marketing. The jobholder must have strong decision making skills to independently arrive at sound lending decisions according to policy and underwriting guidelines, while maintaining a high level of risk and compliance focus and... competence.

Responsibilities:
• Ensure compliance with state and federal regulations
• Ensure loans meet the quality standards, policy and guidelines of the Bank.
• Maintain, manage and monitor a working queue and large pipeline
• Confidently, recommend decisions on loans outside of lending authority to Management
• Assist in loan reviews related to compliance, post-closing/funding, audits and exams and manage timely responses to all requests.
• Work closely with Retail Branch and other business units, provide product and workflow/process guidance to ensure an exemplary customer experience
• Continually review technology and process to recommend improvements and identify issues management
• Review and decision other lending requests such as rate concessions, HELOC conversion loans and subordinations.
• Create and maintain relationships with vendors and business partners

Qualifications:
• Minimum of 2 years of prior underwriting experience in the residential mortgage or consumer lending industry.
• Ability to self-motivate to manage and monitor a working queue and pipeline.
• Ability to conduct a comprehensive review of personal and corporate tax returns and financial statements to analyze and ensure the borrower(s) ability to repay the loan. (Includes, self-employed, sole Proprietorship, Partnership, S-Corp, Corporate and non-taxable income)
• Ability to conduct a thorough analysis of consumer credit, income and property value to make loans within an established level of risk.
• Strong knowledge of Consumer Lending products including but not limited to, Home Equity Lines of Credit, Home Equity Loans, Personal lines of credit, Installment/term loans, and Cash Secured Loans.
• Experience in residential and consumer lending platforms and other related technology.
• Strong analytical, written and verbal communication skills.
• Must be detail oriented and must be able to keep pace with a busy, fast paced, paperless environment.
• Candidate must have knowledge in regulations as pertaining to residential and consumer underwriting including, TRID, FLOOD, and QM/ATR, REG B and HMDA.
• Ability to establish and maintain effective working relationships

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Colleagues who work 20 hours or more per week are eligible to participate in our health insurance program. Other benefits include: Competitive compensation with performance incentive awards, Dental Insurance, a 401K and DC Plan for your retirement, Life Insurance, Vacation Time, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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via Oracle posted_at: 3 days agoschedule_type: Full-time
The Banker, a position with exceptional growth opportunity, is a versatile key player in the Retail Branch setting. The Banker, a position with exceptional growth opportunity, is a versatile key player in the Retail Branch setting. Show more details...
via ZipRecruiter posted_at: 4 days agoschedule_type: Full-time
As a teller you will assist the bank in meeting its goals by providing an exemplary level of customer service and proactively exploring existing and prospective customer needs and recommend solutions to expand and retain retail and business relationships, contributing to the fulfillment of branch and company goals and objectives. As a teller you will assist the bank in meeting its goals by providing an exemplary level of customer service and proactively exploring existing and prospective customer needs and recommend solutions to expand and retain retail and business relationships, contributing to the fulfillment of branch and company goals and objectives. Show more details...
via LinkedIn posted_at: 19 days agoschedule_type: Full-timesalary: 75K–90K a year
Rockland Trust is a high performing Commercial Bank where learning and development is part of the company culture. Our vision to be the Bank Where Each Relationship Matters is supported by our culture of inclusion and belonging founded on principles of care and respect. The Talent Development team works to ensure every employee has access to the tools, resources, training, and development they... need to become their best self. We leverage people, Rockland Trust is a high performing Commercial Bank where learning and development is part of the company culture. Our vision to be the Bank Where Each Relationship Matters is supported by our culture of inclusion and belonging founded on principles of care and respect.

The Talent Development team works to ensure every employee has access to the tools, resources, training, and development they... need to become their best self. We leverage people, tools, and technology to scale learning and career development. We believe that everyone, regardless of job level, benefits from development and as such we offer opportunities through experience, exposure, and education.

As a Talent Development team member, you will always be thinking about new ways to help others grow and will share a passion for accelerating the capabilities of the company through empowering people to be better.

You will partner with Talent Development team members, HR business partners, managers, leaders, vendors, and other stakeholders across business groups. You will become familiar with Rockland Trust’s culture, business, environment, and ecosystem and work to develop general knowledge of the different business groups and individual clients we serve. You will consider this understanding in all you do for the projects and programs you manage, and holistically for the company’s learning and development needs.

RESPONSIBILITIES
• Organizing and coordinating Talent Management projects and programs including training, succession planning, engagement, and performance management.
• Work in collaboration with colleagues, partners and leaders to execute the Talent Management vision, contributing to several local and enterprise-wide OD programs
• Coordinate succession planning meetings and analyze data for talent reviews.
• Collect and interpret data from our learning programs to build and measure the impact of the Talent Management interventions.
• Brainstorm with colleagues and stakeholders both inside and outside of the Talent function to develop innovative solutions that maximize talent and engagement across the organization.
• Ensure the developmental needs of select leadership and employee populations are assessed, planned for, and met.
• Assist with the design and delivery of effective programs and training for colleagues across leadership levels.
• Support our organizational Diversity, Equity, and Inclusion efforts with program support and data analysis.
• Be prepared to facilitate workshops, team building sessions, meetings, and other events as needed.
• Continuously assess people, programs, and processes to support business objectives and strategies.

QUALIFICATIONS
• Experience – 3+ years preferred of relevant work experience in an HR, Talent Management practitioner role.
• Education – a BA/BS degree or higher in I/O Psychology, Human Resource Management or other related field, or equivalent practical experience.
• Ability to collaborate in a fast-paced environment with multiple priorities.
• Effective relationship builder that understands customer/colleague needs.
• Extremely organized and able to manage multiple things at the same time.
• Possesses a high degree of professional credibility, including responsiveness, business focus, integrity, sound judgment, and ability to prioritize effectively across competing demands
• Experience successfully facilitating training, workshops and/or team events
• Intermediate understanding of data with the ability to conduct basic analyses

Preferred Qualifications
• Proven track record of success with individual and group OD programs and interventions
• Demonstrated ability to quickly understand business, organizational, and cultural drivers
• Strong proficiency with technology including the MS Office Suite, SharePoint, and a Talent Management System, experience with Oracle HRIS preferred

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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via ZipRecruiter posted_at: 7 days agoschedule_type: Full-time
As a teller you will assist the bank in meeting its goals by providing an exemplary level of customer service and proactively exploring existing and prospective customer needs and recommend solutions to expand and retain retail and business relationships, contributing to the fulfillment of branch and company goals and objectives. As a teller you will assist the bank in meeting its goals by providing an exemplary level of customer service and proactively exploring existing and prospective customer needs and recommend solutions to expand and retain retail and business relationships, contributing to the fulfillment of branch and company goals and objectives. Show more details...
via ZipRecruiter schedule_type: Full-time
In this position, you will work directly for the Treasury Manager and closely with the Capital Planning Manager on a daily basis to achieve organization goals in the areas of financial modelling, ad hoc financial analysis, forecasting, stress testing, capital planning, derivatives analysis, economic presentations and model risk management. In this position, you will work directly for the Treasury Manager and closely with the Capital Planning Manager on a daily basis to achieve organization goals in the areas of financial modelling, ad hoc financial analysis, forecasting, stress testing, capital planning, derivatives analysis, economic presentations and model risk management. Show more details...
via Salary.com posted_at: 10 days agoschedule_type: Full-time
Rockland Trust is currently seeking an Item Processing Specialist I. This position focuses on resolving transaction errors, unposted items, and account balancing. In additionally provides operational support to the Deposits Department and the Retail Branch network. Primary Duties and Responsibilities... • Decision Watch Status Accounts • Unposted Item Repair for DDA/SAV/CD/and IRA • mDeposit review • Stop Payment Suspect Review • ACH/DDA/SV Rockland Trust is currently seeking an Item Processing Specialist I. This position focuses on resolving transaction errors, unposted items, and account balancing. In additionally provides operational support to the Deposits Department and the Retail Branch network.

Primary Duties and Responsibilities...
• Decision Watch Status Accounts
• Unposted Item Repair for DDA/SAV/CD/and IRA
• mDeposit review
• Stop Payment Suspect Review
• ACH/DDA/SV Exception Processing
• Perform GL Entries and balancing
• Daily balancing of applications DDA/SAV/CD/IRA
• Daily balancing of internal accounts
• Resolve transaction errors
• Treasury Management account setup and maintenance
• Additional Responsibilities Include:
• Complete Reg J requirements
• Manage Retail Lockbox processing
• Resolve Out of Balance branches
• Decision and process mDeposit
• Auto Transfer Exceptions
• Understanding the functionality of all aspects of Item Processing
• Assist in researching and processing adjustments to customer accounts as well as other banks
• Daily review of treasure’s checks
• Remote ATM Settlement
• Remote Deposit set up
• Process sweep and ZBA set ups
• Report customer information incidents
• Support Branch, CIC, other business units and customers with inquiries related to Item Processing
• Understand and comply with all compliance related regulations related to Deposit Operations
• Miscellaneous testing and projects
• Other tasks as requested
• Strong analytical skills to evaluate the interconnectivity and accuracy of data.
• Working knowledge Microsoft Word, Excel, PowerPoint and Outlook. SharePoint.
• The incumbent must be dependable, highly organized, possess effective communication skills and the ability to work independently.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to establish and maintain effective working relationships
• Updates job knowledge by participating in educational opportunities
• May be required to lift and/or move up to 20 pounds
• Ability to solve practical problems without assistance
• Education and/or Experience Requirements
• High school diploma or equivalent required.
Branch processing knowledge is a preferred.
• At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law
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via ZipRecruiter schedule_type: Full-time
As a teller you will assist the bank in meeting its goals by providing an exemplary level of customer service and proactively exploring existing and prospective customer needs and recommend solutions to expand and retain retail and business relationships, contributing to the fulfillment of branch and company goals and objectives. As a teller you will assist the bank in meeting its goals by providing an exemplary level of customer service and proactively exploring existing and prospective customer needs and recommend solutions to expand and retain retail and business relationships, contributing to the fulfillment of branch and company goals and objectives. Show more details...