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https://rosewoodhotels.com
Rosewood Hotels & Resorts
Rosewood Hotels & Resorts
Rosewoodhotels.com is the official website for Rosewood Hotels and Resorts, a luxury hospitality company offering exquisite properties and unparalleled experiences worldwide. The website showcases their collection of iconic hotels, resorts, and private residences, highlighting their dedication to unique architecture, personalized service, and attention to detail. With stunning visuals and captivating descriptions, the website provides an immersive glimpse into each property's distinct character, amenities, and destination-specific offerings. Guests can explore the various accommodation options, exceptional dining experiences, rejuvenating spa services, and exclusive activities, while also accessing detailed information about the brand, loyalty programs, and booking options. Rosewoodhotels.com aims to inspire and assist travelers in creating unforgettable moments in remarkable destinations.
Step 2. Login using your username and password. Login screen appears upon successful login. Step 3. If you still can't access Rosewood Login then see Troublshooting options here. A Sense of Place®.flope.keystoneuniformcap.comEmbark on a journey with Rosewood Hotels & Resorts, the world's finest array of luxury hotels and resorts inspired by elegant wanderlust.
Rosewood is renowned for its dedication to creating unique ambiance and style with industry-defining, personalized service.americanexpress.comEach Rosewood Hotels & Resorts® property embraces A Sense of Place® philosophy to reflect the individual location’s history, culture, and sensibilities.
A German native with 22 years of international hotel experience, Roland brings both hospitality management expertise and cultural insight to his new role, commencing 1 November 2022.insights.ehotelier.comRosewood Hotels & Resorts has appointed Roland Duerr as the managing director of Rosewood Munich, the ultra-luxury hospitality brand’s first property in Germany and sixth in Europe, opening in 2023.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityTempe, Arizona
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Latitude\Longitude33.3673 / -111.936 Google Map
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Traffic rank#14,659 Site Rank
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Site age26 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded1979 in,Dallas,,,Texas,, U.S.
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FounderCaroline Rose Hunt
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HeadquartersNew World Tower 1, 18,Queen's Road Central,,,Hong Kong
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Key peopleSonia Cheng,(CEO),Radha Arora (President)
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ParentRosewood Hotel Group
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Trade nameRosewood Hotels & Resorts
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Area servedWorldwide
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TypeSubsidiary
Traffic rank
#14,659
#14,659
Site age
26 yrs
26 yrs
Location
United States
United States
Popular Questions for Rosewood Hotels & Resorts
Newest job postings for Rosewood Hotels & Resorts
via Glassdoor
posted_at: 4 days agoschedule_type: Full-timesalary: 68K–70K a year
Job Description
Press space or enter keys to toggle section visibility
Overview
The Assistant Engineering Manager (AEM) will direct the engineering team and oversee the total maintenance and repair activities for the entire facility, including public areas, guest rooms, utilities, landscaping, stocking of materials, solid waste removal, and recycling in the absence of the Engineering Manager. This position is responsible for developing proactive
Job Description
Press space or enter keys to toggle section visibility
Overview
The Assistant Engineering Manager (AEM) will direct the engineering team and oversee the total maintenance and repair activities for the entire facility, including public areas, guest rooms, utilities, landscaping, stocking of materials, solid waste removal, and recycling in the absence of the Engineering Manager. This position is responsible for developing proactive maintenance strategies while managing budget/cost control, customer relationships, guest and employee safety, training, and staff development. He/she shall also assume full responsibility for the management of the departmental budgets and for the direct supervision of the Engineering staff and indirect supervision of the Groundskeeping staff, including, but not limited to, staff selection, training, and discipline.
Essential Responsibilities
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and... standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Maintain complete knowledge of correct maintenance and use of equipment; Use equipment only as intended.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Act in the capacity of Engineering Manager during his absence.
• Inspect supply levels, cleanliness, and organization of storage areas; assign designated personnel to rectify any deficiencies.
• Conduct weekly inventory of equipment and supplies; prepare requisitions for reordering of shortages.
• Implement methods and techniques which are cost-effective to improve efficiency.
• Pre-plan and order materials for special projects; coordinate scheduling with department heads to eliminate conflict.
• Conduct building rounds and take gauge readings; check for potential fire hazards, burnt-out lights, and faulty equipment.
• Check Engineering Logbook and Night Report for information regarding problems; document pertinent information in the logbook.
• Collect, prioritize and coordinate completion of such work orders received from hotel departments; ensure scheduled completion of the following:
• Replace light switches
• Reset circuit breakers
• Replace wall plug receptacles
• Replace fluorescent light ballast
• Replace the electrical solonial valve
• Replace small motors
• Use test equipment; olumeter, voltage tester, amp probe
• Unplug sinks, toilets, garbage disposals, and drain lines
• Repair of replacement valves, gate, globe, ball, and solenoid valves
• Replace washer, gaskets, vacuum breakers, and toilet seals
• Implement a Preventive Maintenance program to include:
• HVAC PM Program
• Public Areas Walk-Through Check List Assignments
• Spa/Pools Daily
• Monitor and maintain all laundry equipment.
• Monitor and maintain all kitchen equipment.
• Maintain guestrooms using rooms preventive maintenance program punch list.
• Change air conditioning filters every three months.
• Check HVAC equipment; change filters, belts, and bearings and lubricate as necessary; also check for unusual noise or vibration, adjusting as necessary.
• Change or repair locks as needed.
• Delegate the cutting of keys for guestroom key inventory.
• Wear a pager and respond promptly to any requests made for problems, assistance, or emergency work orders.
• Maintain knowledge of hotel safety procedures and ensure application of such.
• Respond to any early warning or major fire alarm as part of the initial response team.
• Ensure that assigned associates have reported working; document any late or absent employees.
• Coordinate breaks for assigned associates.
• Prepare and distribute work assignments for associates and review priorities.
• Communicate additions or changes to the assignments as they arise throughout the shift; identify situations that compromise the department's standards and delegate these tasks.
• Observe associates’ performance of job functions and ensure all procedures are completed to departmental standards; rectify deficiencies with respective personnel.
• Assist associates with their job functions where needed to ensure optimum standards and efficient operation.
• Conduct training of associates as assigned.
• Provide feedback on associates’ performance to the manager; report disciplinary problems to the manager and participate in the resolution of employees’ issues.
• Ensure all associate's assignments are completed before associates sign out.
• Complete all paperwork and closing duties before leaving; review the status of assignments and any follow-up action with the manager and/or on-coming supervisor.
• All other duties as required.
Competitive Benefits
• Medical
• Dental
• Vision
• Life Insurance and AD&D
• 401k
• Short-Term and Long-Term Disability
• Complimentary Room Nights
Connect with us
LinkedIn: https://www.linkedin.com/company/rosewood-hotels-&-resorts
Facebook: https://www.facebook.com/RosewoodMiramar
Instagram: https://www.instagram.com/rosewoodmiramar
Requirements
• Maintain a professional and courteous manner whilst at work.
• Be known for being honest, reliable, confidential, and trustworthy.
• Ensure guest and employee privacy and security by respecting confidential information
• Carry out any reasonable requests made by the manager and other management team members in a timely manner.
• Be proactive, ask questions, and be responsible for the action or lack of action.
• Attend and complete the resort’s organized training sessions and programs as and when required.
• Attend and participate in the hotel and departmental meetings and briefings.
Experience
Minimum three years of management experience in building maintenance, electrical work, plumbing, and refrigeration for a luxury or ultra-luxury hotel/resort.
Education
High school diploma and/or trade school education
General Skills
Strong verbal and written communication skills; able to work quickly and accurately at all times; adaptable to a range of activities on any given day – an effective team worker; prioritize, organize, and follow-up; be a clear thinker, remaining calm and resolving problems using good directions thoroughly; understand a guest’s service needs; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.
Technical Skills
Basic working knowledge of building maintenance, electrical, plumbing and refrigeration equipment; working knowledge of plumbing practices, electrical practices, national/local fire standards, local mechanical construction practices, water treatment program, blueprints and plumbing and wiring schematics, power and hand tools, meters, etc. as it relates to the technical trades; ability to enforce hotel's standards, policies and procedures with assigned associates, prioritize and organize work assignments, delegate work, direct performance of assigned associates and follow up with corrections where needed, instruct/direct associates in the operation, maintenance and repair of equipment, motivate assigned associates and maintain a cohesive team; participate in associates training and provide feedback and input to training program, be a clear thinker in pressure situations and exercise good judgment, focus attention on details, maintain confidentiality of hotel guests and pertinent hotel information, work with minimal supervision, troubleshoot and use alternatives in emergency situations, understand guest inquiries, provide responses and interact positively, work in close proximity to high-pressure steam and hot water.
Language
Required to speak, read and write English, and do basic mathematics. Bilingual in Spanish is highly preferred.
Physical Requirements
Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Health and Safety
• Ensure that all potential and real hazards are reported immediately and rectified.
• Ensure that chemicals or other agents are handled in accordance with the manufacturer’s guidelines.
• Know and enforce the resort’s and department’s security policies.
• Ensure work area, materials, and equipment are maintained clean and tidy.
• Must be in possession of a valid driver’s license to drive a company vehicle.
The salary range for this position is $68,000 to $70,000. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel experience, location, and education.
Rosewood Miramar Beach requires all associates to be up to date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Miramar Beach will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact anita.kwok@rosewoodhotels.com if they have questions about this requirement or wish to request an accommodation under the law.
#LI-AM2 Show more details...
Press space or enter keys to toggle section visibility
Overview
The Assistant Engineering Manager (AEM) will direct the engineering team and oversee the total maintenance and repair activities for the entire facility, including public areas, guest rooms, utilities, landscaping, stocking of materials, solid waste removal, and recycling in the absence of the Engineering Manager. This position is responsible for developing proactive maintenance strategies while managing budget/cost control, customer relationships, guest and employee safety, training, and staff development. He/she shall also assume full responsibility for the management of the departmental budgets and for the direct supervision of the Engineering staff and indirect supervision of the Groundskeeping staff, including, but not limited to, staff selection, training, and discipline.
Essential Responsibilities
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and... standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Maintain complete knowledge of correct maintenance and use of equipment; Use equipment only as intended.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Act in the capacity of Engineering Manager during his absence.
• Inspect supply levels, cleanliness, and organization of storage areas; assign designated personnel to rectify any deficiencies.
• Conduct weekly inventory of equipment and supplies; prepare requisitions for reordering of shortages.
• Implement methods and techniques which are cost-effective to improve efficiency.
• Pre-plan and order materials for special projects; coordinate scheduling with department heads to eliminate conflict.
• Conduct building rounds and take gauge readings; check for potential fire hazards, burnt-out lights, and faulty equipment.
• Check Engineering Logbook and Night Report for information regarding problems; document pertinent information in the logbook.
• Collect, prioritize and coordinate completion of such work orders received from hotel departments; ensure scheduled completion of the following:
• Replace light switches
• Reset circuit breakers
• Replace wall plug receptacles
• Replace fluorescent light ballast
• Replace the electrical solonial valve
• Replace small motors
• Use test equipment; olumeter, voltage tester, amp probe
• Unplug sinks, toilets, garbage disposals, and drain lines
• Repair of replacement valves, gate, globe, ball, and solenoid valves
• Replace washer, gaskets, vacuum breakers, and toilet seals
• Implement a Preventive Maintenance program to include:
• HVAC PM Program
• Public Areas Walk-Through Check List Assignments
• Spa/Pools Daily
• Monitor and maintain all laundry equipment.
• Monitor and maintain all kitchen equipment.
• Maintain guestrooms using rooms preventive maintenance program punch list.
• Change air conditioning filters every three months.
• Check HVAC equipment; change filters, belts, and bearings and lubricate as necessary; also check for unusual noise or vibration, adjusting as necessary.
• Change or repair locks as needed.
• Delegate the cutting of keys for guestroom key inventory.
• Wear a pager and respond promptly to any requests made for problems, assistance, or emergency work orders.
• Maintain knowledge of hotel safety procedures and ensure application of such.
• Respond to any early warning or major fire alarm as part of the initial response team.
• Ensure that assigned associates have reported working; document any late or absent employees.
• Coordinate breaks for assigned associates.
• Prepare and distribute work assignments for associates and review priorities.
• Communicate additions or changes to the assignments as they arise throughout the shift; identify situations that compromise the department's standards and delegate these tasks.
• Observe associates’ performance of job functions and ensure all procedures are completed to departmental standards; rectify deficiencies with respective personnel.
• Assist associates with their job functions where needed to ensure optimum standards and efficient operation.
• Conduct training of associates as assigned.
• Provide feedback on associates’ performance to the manager; report disciplinary problems to the manager and participate in the resolution of employees’ issues.
• Ensure all associate's assignments are completed before associates sign out.
• Complete all paperwork and closing duties before leaving; review the status of assignments and any follow-up action with the manager and/or on-coming supervisor.
• All other duties as required.
Competitive Benefits
• Medical
• Dental
• Vision
• Life Insurance and AD&D
• 401k
• Short-Term and Long-Term Disability
• Complimentary Room Nights
Connect with us
LinkedIn: https://www.linkedin.com/company/rosewood-hotels-&-resorts
Facebook: https://www.facebook.com/RosewoodMiramar
Instagram: https://www.instagram.com/rosewoodmiramar
Requirements
• Maintain a professional and courteous manner whilst at work.
• Be known for being honest, reliable, confidential, and trustworthy.
• Ensure guest and employee privacy and security by respecting confidential information
• Carry out any reasonable requests made by the manager and other management team members in a timely manner.
• Be proactive, ask questions, and be responsible for the action or lack of action.
• Attend and complete the resort’s organized training sessions and programs as and when required.
• Attend and participate in the hotel and departmental meetings and briefings.
Experience
Minimum three years of management experience in building maintenance, electrical work, plumbing, and refrigeration for a luxury or ultra-luxury hotel/resort.
Education
High school diploma and/or trade school education
General Skills
Strong verbal and written communication skills; able to work quickly and accurately at all times; adaptable to a range of activities on any given day – an effective team worker; prioritize, organize, and follow-up; be a clear thinker, remaining calm and resolving problems using good directions thoroughly; understand a guest’s service needs; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.
Technical Skills
Basic working knowledge of building maintenance, electrical, plumbing and refrigeration equipment; working knowledge of plumbing practices, electrical practices, national/local fire standards, local mechanical construction practices, water treatment program, blueprints and plumbing and wiring schematics, power and hand tools, meters, etc. as it relates to the technical trades; ability to enforce hotel's standards, policies and procedures with assigned associates, prioritize and organize work assignments, delegate work, direct performance of assigned associates and follow up with corrections where needed, instruct/direct associates in the operation, maintenance and repair of equipment, motivate assigned associates and maintain a cohesive team; participate in associates training and provide feedback and input to training program, be a clear thinker in pressure situations and exercise good judgment, focus attention on details, maintain confidentiality of hotel guests and pertinent hotel information, work with minimal supervision, troubleshoot and use alternatives in emergency situations, understand guest inquiries, provide responses and interact positively, work in close proximity to high-pressure steam and hot water.
Language
Required to speak, read and write English, and do basic mathematics. Bilingual in Spanish is highly preferred.
Physical Requirements
Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Health and Safety
• Ensure that all potential and real hazards are reported immediately and rectified.
• Ensure that chemicals or other agents are handled in accordance with the manufacturer’s guidelines.
• Know and enforce the resort’s and department’s security policies.
• Ensure work area, materials, and equipment are maintained clean and tidy.
• Must be in possession of a valid driver’s license to drive a company vehicle.
The salary range for this position is $68,000 to $70,000. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel experience, location, and education.
Rosewood Miramar Beach requires all associates to be up to date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Miramar Beach will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact anita.kwok@rosewoodhotels.com if they have questions about this requirement or wish to request an accommodation under the law.
#LI-AM2 Show more details...
via Glassdoor
posted_at: 3 days agoschedule_type: Full-timesalary: 22.06–22.66 an hour
Job Description
Press space or enter keys to toggle section visibility...
Overview: To assist the Director of Security and Security Manager in managing and supervising the day-to-day operations of the Security team to ensure the safety and well-being of all guests, visitors, internal guests, and property.
Essential Responsibilities:
• Maintains an accurate and updated filing system for all correspondence and collateral.
• Maintain complete
Job Description
Press space or enter keys to toggle section visibility...
Overview: To assist the Director of Security and Security Manager in managing and supervising the day-to-day operations of the Security team to ensure the safety and well-being of all guests, visitors, internal guests, and property.
Essential Responsibilities:
• Maintains an accurate and updated filing system for all correspondence and collateral.
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Determine training requirements and conduct appropriate courses and seminars.
• Ensure continuing training and development of Security staff.
• To assist in designing, implementing, and regularly reviewing the Safety policies and procedures.
• Note and report broken, defective, or dangerous equipment, as well as facilitate repairs and corrective action to items within the property that may present a hazard or threat to our guests' and employees' lives, safety, and wellbeing.
• Implement all emergency/fire procedures and ensure that staff is fully conversant with all the above.
• Handle emergency situations when necessary.
• Handle all guest-related incidents as necessary.
• Prepare work schedules for effective staffing, ensuring efficient operation of the department within specific labor standards.
• Monitor railroad tracks for trains and assist guests across tracks when it is safe to do so.
• Advise all in the area of the approaching train and do not to allow passage when railroad alerts begin to sound.
• Ensure the railroad train tracks are monitored at all times (24 hours a day / 7 days a week) and ensure the crossing gates for the railroad tracks are closed at all times.
• Maintain high morale, minimizing turnover and concentrating on staff development.
• Conduct monthly departmental meetings.
• Ensure that all staff within his/ her jurisdiction have current job descriptions and organizational charts.
• Maintain the effective flow of communication within the department.
• Establish and maintain good control procedures for the lost and found department.
• Maintain daily logbook and report all incidents, problems, and unusual circumstances to the Director of Security and Managing Director / Hotel Manager for comments and follow-up.
• Maintain accurate and complete records of all guest and employee accidents and incidents.
• Support and assist in maintaining the operating standards of Rosewood Hotels and Resorts.
• All other duties as required.
Requirements:
• Maintain a professional and courteous manner whilst at work.
• Be known for being honest, reliable, confidential, and trustworthy.
• Ensure guest and employee privacy and security by respecting confidential information
• Carry out any reasonable requests made by the manager and other management team members in a timely manner.
• Be proactive, ask questions, and be responsible for the action or lack thereof.
• Attend and complete the resort’s organized training sessions and programs as and when required.
Experience: Two years experience as a Security Supervisor or Security Officer/Lead for a luxury or ultra-luxury property preferred.
Education: High school diploma, hospitality, and/or safety and security background.
General Skills: Strong verbal and written communication skills; able to work quickly and accurately at all times; adaptable to a range of activities on any given day – an effective team worker; prioritize, organize, and follow-up; be a clear thinker, remaining calm and resolving problems using good directions thoroughly; understand a guest’s service needs; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.
Technical Skills: Proficiency with Microsoft Office products. Thorough knowledge of all hotel services and amenities; ability to provide clear directions.
Language: Required to speak, read, write English, and do basic mathematics. Bilingual in Spanish preferred.
The pay scale for this position is between $22.06 and $22.66/hour. This is the pay range for this position that the Hotel reasonably expects to pay.
Rosewood Miramar Beach requires all associates to be up to date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Miramar Beach will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact anita.kwok@rosewoodhotels.com if they have questions about this requirement or wish to request an accommodation under the law.
#LI-AM2 Show more details...
Press space or enter keys to toggle section visibility...
Overview: To assist the Director of Security and Security Manager in managing and supervising the day-to-day operations of the Security team to ensure the safety and well-being of all guests, visitors, internal guests, and property.
Essential Responsibilities:
• Maintains an accurate and updated filing system for all correspondence and collateral.
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Determine training requirements and conduct appropriate courses and seminars.
• Ensure continuing training and development of Security staff.
• To assist in designing, implementing, and regularly reviewing the Safety policies and procedures.
• Note and report broken, defective, or dangerous equipment, as well as facilitate repairs and corrective action to items within the property that may present a hazard or threat to our guests' and employees' lives, safety, and wellbeing.
• Implement all emergency/fire procedures and ensure that staff is fully conversant with all the above.
• Handle emergency situations when necessary.
• Handle all guest-related incidents as necessary.
• Prepare work schedules for effective staffing, ensuring efficient operation of the department within specific labor standards.
• Monitor railroad tracks for trains and assist guests across tracks when it is safe to do so.
• Advise all in the area of the approaching train and do not to allow passage when railroad alerts begin to sound.
• Ensure the railroad train tracks are monitored at all times (24 hours a day / 7 days a week) and ensure the crossing gates for the railroad tracks are closed at all times.
• Maintain high morale, minimizing turnover and concentrating on staff development.
• Conduct monthly departmental meetings.
• Ensure that all staff within his/ her jurisdiction have current job descriptions and organizational charts.
• Maintain the effective flow of communication within the department.
• Establish and maintain good control procedures for the lost and found department.
• Maintain daily logbook and report all incidents, problems, and unusual circumstances to the Director of Security and Managing Director / Hotel Manager for comments and follow-up.
• Maintain accurate and complete records of all guest and employee accidents and incidents.
• Support and assist in maintaining the operating standards of Rosewood Hotels and Resorts.
• All other duties as required.
Requirements:
• Maintain a professional and courteous manner whilst at work.
• Be known for being honest, reliable, confidential, and trustworthy.
• Ensure guest and employee privacy and security by respecting confidential information
• Carry out any reasonable requests made by the manager and other management team members in a timely manner.
• Be proactive, ask questions, and be responsible for the action or lack thereof.
• Attend and complete the resort’s organized training sessions and programs as and when required.
Experience: Two years experience as a Security Supervisor or Security Officer/Lead for a luxury or ultra-luxury property preferred.
Education: High school diploma, hospitality, and/or safety and security background.
General Skills: Strong verbal and written communication skills; able to work quickly and accurately at all times; adaptable to a range of activities on any given day – an effective team worker; prioritize, organize, and follow-up; be a clear thinker, remaining calm and resolving problems using good directions thoroughly; understand a guest’s service needs; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.
Technical Skills: Proficiency with Microsoft Office products. Thorough knowledge of all hotel services and amenities; ability to provide clear directions.
Language: Required to speak, read, write English, and do basic mathematics. Bilingual in Spanish preferred.
The pay scale for this position is between $22.06 and $22.66/hour. This is the pay range for this position that the Hotel reasonably expects to pay.
Rosewood Miramar Beach requires all associates to be up to date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Miramar Beach will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact anita.kwok@rosewoodhotels.com if they have questions about this requirement or wish to request an accommodation under the law.
#LI-AM2 Show more details...
via Glassdoor
posted_at: 3 days agoschedule_type: Full-time
Job Description
Press space or enter keys to toggle section visibility...
Overview: Responsible for coordinating all aspects of the Restaurant functions, per hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective associates.
Essential Duties and Responsibilities:
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
•
Job Description
Press space or enter keys to toggle section visibility...
Overview: Responsible for coordinating all aspects of the Restaurant functions, per hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective associates.
Essential Duties and Responsibilities:
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Coordinate and performs various administrative and operational duties associated with marketing, booking, and event coordination of food and beverage services.
• Maintain complete knowledge of:
• All liquor brands, beers, and non-alcoholic selections are available in the restaurant.
• The particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
• Dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range, and dress code.
• Daily house count, arrivals/departures, V.I.P.'s.
• Scheduled in-house group activities, locations, and times.
• Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order. Direct respective personnel to rectify deficiencies.
• Review the reservation book, pre-assign designated tables, and follow up on all special requests.
• Ensure specified menus and wine lists are in good condition for each meal. Ensure that daily specials are inserted into each menu.
• Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
• Assist restaurant associates with their job functions to ensure optimum service to guests.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Complete work orders for maintenance repairs and submit them to Engineering. Contact Engineering directly for urgent repairs.
• Complete all paperwork and closing duties in accordance with departmental standards.
• Review the status of assignments and any follow-up action with an on-coming supervisor.
• Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
• All other duties as required.
General Skills: Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.
Technical Skills: Knowledge of various food service styles (i.e., French service, Russian service, tableside flambé service, butler style service); ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding; ability to compute basic mathematical calculations; familiarity with food and beverage cost controls; familiarity with the point of sale systems.
Language: Required to speak, read and write English, with fluency in other languages preferred.
Physical Requirements: Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Education: High school diploma; some college.
Experience: Minimum 1 year of experience as a Coordinator within a luxury or ultra-luxury hotel.
The pay scale for this position is between $XX and $XX/hour[plus] [commissions, bonuses, upsell incentives, tips, etc.]. This is the pay range for this position that the Hotel reasonably expects to pay.
Rosewood Miramar Beach requires all associates to be up to date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Miramar Beach will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact anita.kwok@rosewoodhotels.com if they have questions about this requirement or wish to request an accommodation under the law.
#LI-AM2 Show more details...
Press space or enter keys to toggle section visibility...
Overview: Responsible for coordinating all aspects of the Restaurant functions, per hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective associates.
Essential Duties and Responsibilities:
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Coordinate and performs various administrative and operational duties associated with marketing, booking, and event coordination of food and beverage services.
• Maintain complete knowledge of:
• All liquor brands, beers, and non-alcoholic selections are available in the restaurant.
• The particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
• Dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range, and dress code.
• Daily house count, arrivals/departures, V.I.P.'s.
• Scheduled in-house group activities, locations, and times.
• Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order. Direct respective personnel to rectify deficiencies.
• Review the reservation book, pre-assign designated tables, and follow up on all special requests.
• Ensure specified menus and wine lists are in good condition for each meal. Ensure that daily specials are inserted into each menu.
• Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
• Assist restaurant associates with their job functions to ensure optimum service to guests.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Complete work orders for maintenance repairs and submit them to Engineering. Contact Engineering directly for urgent repairs.
• Complete all paperwork and closing duties in accordance with departmental standards.
• Review the status of assignments and any follow-up action with an on-coming supervisor.
• Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
• All other duties as required.
General Skills: Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.
Technical Skills: Knowledge of various food service styles (i.e., French service, Russian service, tableside flambé service, butler style service); ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding; ability to compute basic mathematical calculations; familiarity with food and beverage cost controls; familiarity with the point of sale systems.
Language: Required to speak, read and write English, with fluency in other languages preferred.
Physical Requirements: Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Education: High school diploma; some college.
Experience: Minimum 1 year of experience as a Coordinator within a luxury or ultra-luxury hotel.
The pay scale for this position is between $XX and $XX/hour[plus] [commissions, bonuses, upsell incentives, tips, etc.]. This is the pay range for this position that the Hotel reasonably expects to pay.
Rosewood Miramar Beach requires all associates to be up to date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Miramar Beach will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact anita.kwok@rosewoodhotels.com if they have questions about this requirement or wish to request an accommodation under the law.
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