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Most recent job postings at Sallie Mae
via LinkedIn
posted_at: 14 hours agoschedule_type: Full-time
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
• Responsible for providing quality customer service and accurate information about depositor accounts, programs, policies and processes. Answer inquiries from customer, potential customers, financial and institutions, business partners, internal customers and others. Process telephone requests for account information and application processing and communicate results to the customer. Maintain knowledge of comparable and competitor products. Respond to email and written inquiries. Responsible for the maintenance of existing accounts. Must research, analyze, verify, reconcile and perform appropriate account actions in a timely manner in accordance with established servicing guidelines. Individuals in these positions may be focused on one or more of these activities: Financial Adjustments, Status Adjustments, Account Maintenance and Customer Communications.
What You'll Do
• Customer Service
• Answers incoming calls
• Reports Conditions affecting customer satisfaction
• Performs timely and accurate follow up on account inquiries
• Provides accurate information on deposit products offered
• Demonstrates strong problem resolution skills
• Solid organization and communication skills with a strong attention to detail
• Escalates reports of exceptional service and complaints
• Training and Development
• Completes core corporate training and develop solid knowledge of systems
• Self-motivation to consistently improve knowledge to advance service capabilities
• Maintains knowledge of all Retail Servicing policies and procedures
• Keeps all training documentation organized and remain aware of new information
• Operates within compliance policies and procedures
• Processing
• Account analysis
• Performs manual research of accounts
• Records comments clearly
• Processes and updates deposit applications on system
• Makes outgoing calls to provide information and clarify questions
• Ensures updates to the database are complete and accurate
• Proficient in all systems necessary to provide effective customer service
• Other Job Functions
• Other duties as assigned
• Assist in other business areas as needed
• Accurately track all work completed
• Individual/Time Management
• Meet or exceed department standards for productivity and quality
• Demonstrate flexibility and team-oriented attitude to support the business (overtime, travel, etc.)
• Identify system issues and process improvements
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum Education, Skills and Experience Required
• High School Diploma or Equivalent
• Some banking experience or a customer service background
• Excellent knowledge of multiple business area processes and procedures
• Excellent knowledge of applicable department systems
• Demonstrated ability to manage multiple priorities in a time-sensitive environment
• Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues.
• Familiarity with Microsoft applications with emphasis on Word/Excel
• Excellent oral/written communication skills
• Excellent data entry skills
• Proven ability to consistently meet individual/team/department goals
• Has developed specialized skills or is multi-skilled through job-related training
• Takes a broad perspective to problems and identifies new, less obvious solutions
• Completes work with a limited degree of supervision
• Proven ability to meet strict attendance guidelines
Preferred Education, Skills And Experience
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
• Responsible for providing quality customer service and accurate information about depositor accounts, programs, policies and processes. Answer inquiries from customer, potential customers, financial and institutions, business partners, internal customers and others. Process telephone requests for account information and application processing and communicate results to the customer. Maintain knowledge of comparable and competitor products. Respond to email and written inquiries. Responsible for the maintenance of existing accounts. Must research, analyze, verify, reconcile and perform appropriate account actions in a timely manner in accordance with established servicing guidelines. Individuals in these positions may be focused on one or more of these activities: Financial Adjustments, Status Adjustments, Account Maintenance and Customer Communications.
What You'll Do
• Customer Service
• Answers incoming calls
• Reports Conditions affecting customer satisfaction
• Performs timely and accurate follow up on account inquiries
• Provides accurate information on deposit products offered
• Demonstrates strong problem resolution skills
• Solid organization and communication skills with a strong attention to detail
• Escalates reports of exceptional service and complaints
• Training and Development
• Completes core corporate training and develop solid knowledge of systems
• Self-motivation to consistently improve knowledge to advance service capabilities
• Maintains knowledge of all Retail Servicing policies and procedures
• Keeps all training documentation organized and remain aware of new information
• Operates within compliance policies and procedures
• Processing
• Account analysis
• Performs manual research of accounts
• Records comments clearly
• Processes and updates deposit applications on system
• Makes outgoing calls to provide information and clarify questions
• Ensures updates to the database are complete and accurate
• Proficient in all systems necessary to provide effective customer service
• Other Job Functions
• Other duties as assigned
• Assist in other business areas as needed
• Accurately track all work completed
• Individual/Time Management
• Meet or exceed department standards for productivity and quality
• Demonstrate flexibility and team-oriented attitude to support the business (overtime, travel, etc.)
• Identify system issues and process improvements
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum Education, Skills and Experience Required
• High School Diploma or Equivalent
• Some banking experience or a customer service background
• Excellent knowledge of multiple business area processes and procedures
• Excellent knowledge of applicable department systems
• Demonstrated ability to manage multiple priorities in a time-sensitive environment
• Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues.
• Familiarity with Microsoft applications with emphasis on Word/Excel
• Excellent oral/written communication skills
• Excellent data entry skills
• Proven ability to consistently meet individual/team/department goals
• Has developed specialized skills or is multi-skilled through job-related training
• Takes a broad perspective to problems and identifies new, less obvious solutions
• Completes work with a limited degree of supervision
• Proven ability to meet strict attendance guidelines
Preferred Education, Skills And Experience
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
via LinkedIn
posted_at: 14 hours agoschedule_type: Full-time
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
Once students and their families select us as a trusted financial partner, the customer care advisor is responsible for providing them exceptional care and assistance.
The right candidate looks for opportunities to convey a positive and helpful message to the customer; focusing on providing the appropriate resolution and confirming that customer expectations are met.
After a comprehensive education program, you are ready to share your knowledge and strive to make the customer's experience exceptional. This role is critical to our overall success by helping Sallie Mae build and maintain strong relationships with our customers.
What You'll Do
• Helps customers get quick and efficient support, and provides them with solutions based on your knowledge of Sallie Mae products and services.
• Answers simple to complex customer inquiries via inbound calls, and possibly some chats and social media interactions.
• Participates in call flow strategies.
• Leverages good judgment to assist customers with payments, repayment options, etc.
• Takes ownership of research situations regarding loans.
• Collaborates with others by working together in small teams focused on key performance metrics; taking pride in our results and taking personal responsibility for every customer interaction.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum Education, Skills and Experience Required
• A college degree or a high school diploma with 1-2 years of experience with customer care, service, or hospitality and a passion to treat our customers the way you would like to be treated.
• Previous experience and demonstrated ability to navigate different system platforms and Microsoft Office with confidence while speaking with customers.
• Strong customer experience background.
• Ability to quickly assess the customer's needs and the flexibility and skill sets to handle any inquiries.
• Ability to embrace and thrive on change and are receptive to coaching and feedback regarding your performance.
• Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues.
• Inquisitive and has a passion to learn new things and for helping our customers, your teammates, and our community.
• Friendly and resourceful.
• Enjoys working in a time sensitive, fast paced environment.
Training Schedule
• 5 weeks paid on-site training
• No time off allowed during training
Post Training
• Hybrid 2 days onsite, 3 days remote (subject to change)
• Call Center hours are between 8am-8pm Monday-Friday
• Schedule includes 10 hour shift 4 days per week or Traditional 8 hour shift 5 days per week (upon business need)
Benefits & Pay Include
• Pay starts at $20 per hour
• Annual bonus plan
• Medical/Dental/Vision/Life Insurance/Pet Insurance/Voluntary Benefits
• 15 days paid time off
• 12 paid holidays, 2 floating Holidays
• Tuition Reimbursement ($10,000/year)
• Family scholarship program
• Company contributions into a 401K Plan
• Free Care.com membership
• Free Fitbit device for employees and a discount for friends and family
• Up to 12 weeks paid parental leave
• Financial assistance for adoptions
• Paid time off to volunteer in the community
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
Once students and their families select us as a trusted financial partner, the customer care advisor is responsible for providing them exceptional care and assistance.
The right candidate looks for opportunities to convey a positive and helpful message to the customer; focusing on providing the appropriate resolution and confirming that customer expectations are met.
After a comprehensive education program, you are ready to share your knowledge and strive to make the customer's experience exceptional. This role is critical to our overall success by helping Sallie Mae build and maintain strong relationships with our customers.
What You'll Do
• Helps customers get quick and efficient support, and provides them with solutions based on your knowledge of Sallie Mae products and services.
• Answers simple to complex customer inquiries via inbound calls, and possibly some chats and social media interactions.
• Participates in call flow strategies.
• Leverages good judgment to assist customers with payments, repayment options, etc.
• Takes ownership of research situations regarding loans.
• Collaborates with others by working together in small teams focused on key performance metrics; taking pride in our results and taking personal responsibility for every customer interaction.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum Education, Skills and Experience Required
• A college degree or a high school diploma with 1-2 years of experience with customer care, service, or hospitality and a passion to treat our customers the way you would like to be treated.
• Previous experience and demonstrated ability to navigate different system platforms and Microsoft Office with confidence while speaking with customers.
• Strong customer experience background.
• Ability to quickly assess the customer's needs and the flexibility and skill sets to handle any inquiries.
• Ability to embrace and thrive on change and are receptive to coaching and feedback regarding your performance.
• Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues.
• Inquisitive and has a passion to learn new things and for helping our customers, your teammates, and our community.
• Friendly and resourceful.
• Enjoys working in a time sensitive, fast paced environment.
Training Schedule
• 5 weeks paid on-site training
• No time off allowed during training
Post Training
• Hybrid 2 days onsite, 3 days remote (subject to change)
• Call Center hours are between 8am-8pm Monday-Friday
• Schedule includes 10 hour shift 4 days per week or Traditional 8 hour shift 5 days per week (upon business need)
Benefits & Pay Include
• Pay starts at $20 per hour
• Annual bonus plan
• Medical/Dental/Vision/Life Insurance/Pet Insurance/Voluntary Benefits
• 15 days paid time off
• 12 paid holidays, 2 floating Holidays
• Tuition Reimbursement ($10,000/year)
• Family scholarship program
• Company contributions into a 401K Plan
• Free Care.com membership
• Free Fitbit device for employees and a discount for friends and family
• Up to 12 weeks paid parental leave
• Financial assistance for adoptions
• Paid time off to volunteer in the community
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
• Sallie Mae’s Internal Auditing department works to promote an effective control environment through risk-based audits, internal controls testing, pre-implementation reviews, special projects, and risk and control education. To promote a strong risk and control environment, IA applies data analytics to its audits and reviews. Providing data solutions requires defining the business problem/risk statement, gathering the business intelligence/data, and making informed conclusion through the use analytical tools and methodologies available.
Under the supervision of the DA manager, the Data Analyst’s responsibilities include:
• Identify and develop new analytics (descriptive, diagnostic and prescriptive) to support risk and control conclusions on an audit basis
• Maintain existing data analytics projects and develop new projects that support the execution and administration of Internal Audit’s mission and annual plan
• Proactively identify repeatable data analysis that can be used by the audit team in making informed decision; Specifically support planning and scoping of audits and risk assessment
• Provide support and guidance to encourage and facilitate widespread use of analytics within the audit team
• Build relationships with business partners across the organization for data gathering, data initiative and data governance purposes
• Coordinate and communicate effectively with internal & external auditors, Sallie Mae management, and other key stakeholders, as necessary, to meet above objectives
• With the support of the Audit Manager or Audit leadership, engage in special projects, critical process reviews, and investigations as necessary
What You'll Do
• Assists with developing, executing and maintaining the Data Analytics framework and its activities:
• Demonstrates practical understanding of data analysis concepts and basic programming techniques. Provides technical expertise on data extraction, data cleansing, data mining and analysis.
• Develops new BI solutions and maintain existing solutions to support data extraction (for end users).
• Maintains and updates the existing data analytics projects – refresh the data and generate new reports to support continuous auditing.
• Develops new trainings and conducts existing trainings on a regular basis to encourage and facilitate widespread use of analytics within the audit team.
• Demonstrates ability to understand complex and diverse technology infrastructure and identify sources and tools needed to deliver analysis and reports.
• Performs data validation to ensure the completeness and accuracy of the data extracted, and maintain the integrity of the extracted data if it is stored on IA’s shared drive.
• Performs internal audits as part of a team.
• Conducts interviews and inquiries with auditees to understand business processes, technology and data to support audit scope and objectives.
• Provides expertise in data analytics for audit and risk management.
• In the planning phase of an audit, develops analysis to provide useful data insights (i.e. trends, patterns, outliers) to support the development of the scope and objectives and to identify risks and control weaknesses.
• In the execution phase, develops complex data analysis with the support of DA manager. Also, provides continual guidance to the staff/senior auditors (i.e. understand the data, perform 100% population testing and/or perform robust statistical sampling).
• Holds discussions with the audit manager and DA manager to brainstorm on the complex analysis, develop the logic and script/code, discuss limitations and any potential issues.
• Provides quality service to stakeholders, which includes obtaining and demonstrating a strong understanding of the business process and the associated data.
• Communicates effectively with the audit team at the audit, department and leadership level to present test results and potential findings
• Serves as the resident expert and liaison to all others serving in DA function under DA manager supervision
• Maintains knowledge of best practices by participating in educational opportunities, reading professional publications, performing benchmarking, maintaining networks and participating in professional organizations.
• Collaborates with various DA teams (internal) to ensure integrity of data.
• Assists in the execution of special projects, critical process reviews, and investigations as necessary.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum Education, Skills and Experience Required
• Undergraduate or Graduate degree in a related field or the equivalent combination of training and experience
• 1+ years of hands on experience in performing analysis on large data sets (including data gathering and profiling, data mining, test data creation, data validation and visualization)
• Experience in financial services industry or student loan industry
• 1+ years of experience using one or more of the following Data Analytic tools (SAS, Python, Snowflake).
• 1+ years of hands-on experience in data extraction, data mining and manipulation techniques.
• Ability to understand complex and diverse technology infrastructure as it relates to data flows and business processes
• Effective communication, leadership and time management skills with the ability to act autonomously while being a team player
• Strong planning and organizational skills
• Proven analytical and problem-solving skills with attention to details
• Ability to act independently and be self-motivated
Preferred Education, Skills And Experience
• Relevant certification (e.g., CPA, CISA, CIA or any programming certification).
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
• Sallie Mae’s Internal Auditing department works to promote an effective control environment through risk-based audits, internal controls testing, pre-implementation reviews, special projects, and risk and control education. To promote a strong risk and control environment, IA applies data analytics to its audits and reviews. Providing data solutions requires defining the business problem/risk statement, gathering the business intelligence/data, and making informed conclusion through the use analytical tools and methodologies available.
Under the supervision of the DA manager, the Data Analyst’s responsibilities include:
• Identify and develop new analytics (descriptive, diagnostic and prescriptive) to support risk and control conclusions on an audit basis
• Maintain existing data analytics projects and develop new projects that support the execution and administration of Internal Audit’s mission and annual plan
• Proactively identify repeatable data analysis that can be used by the audit team in making informed decision; Specifically support planning and scoping of audits and risk assessment
• Provide support and guidance to encourage and facilitate widespread use of analytics within the audit team
• Build relationships with business partners across the organization for data gathering, data initiative and data governance purposes
• Coordinate and communicate effectively with internal & external auditors, Sallie Mae management, and other key stakeholders, as necessary, to meet above objectives
• With the support of the Audit Manager or Audit leadership, engage in special projects, critical process reviews, and investigations as necessary
What You'll Do
• Assists with developing, executing and maintaining the Data Analytics framework and its activities:
• Demonstrates practical understanding of data analysis concepts and basic programming techniques. Provides technical expertise on data extraction, data cleansing, data mining and analysis.
• Develops new BI solutions and maintain existing solutions to support data extraction (for end users).
• Maintains and updates the existing data analytics projects – refresh the data and generate new reports to support continuous auditing.
• Develops new trainings and conducts existing trainings on a regular basis to encourage and facilitate widespread use of analytics within the audit team.
• Demonstrates ability to understand complex and diverse technology infrastructure and identify sources and tools needed to deliver analysis and reports.
• Performs data validation to ensure the completeness and accuracy of the data extracted, and maintain the integrity of the extracted data if it is stored on IA’s shared drive.
• Performs internal audits as part of a team.
• Conducts interviews and inquiries with auditees to understand business processes, technology and data to support audit scope and objectives.
• Provides expertise in data analytics for audit and risk management.
• In the planning phase of an audit, develops analysis to provide useful data insights (i.e. trends, patterns, outliers) to support the development of the scope and objectives and to identify risks and control weaknesses.
• In the execution phase, develops complex data analysis with the support of DA manager. Also, provides continual guidance to the staff/senior auditors (i.e. understand the data, perform 100% population testing and/or perform robust statistical sampling).
• Holds discussions with the audit manager and DA manager to brainstorm on the complex analysis, develop the logic and script/code, discuss limitations and any potential issues.
• Provides quality service to stakeholders, which includes obtaining and demonstrating a strong understanding of the business process and the associated data.
• Communicates effectively with the audit team at the audit, department and leadership level to present test results and potential findings
• Serves as the resident expert and liaison to all others serving in DA function under DA manager supervision
• Maintains knowledge of best practices by participating in educational opportunities, reading professional publications, performing benchmarking, maintaining networks and participating in professional organizations.
• Collaborates with various DA teams (internal) to ensure integrity of data.
• Assists in the execution of special projects, critical process reviews, and investigations as necessary.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum Education, Skills and Experience Required
• Undergraduate or Graduate degree in a related field or the equivalent combination of training and experience
• 1+ years of hands on experience in performing analysis on large data sets (including data gathering and profiling, data mining, test data creation, data validation and visualization)
• Experience in financial services industry or student loan industry
• 1+ years of experience using one or more of the following Data Analytic tools (SAS, Python, Snowflake).
• 1+ years of hands-on experience in data extraction, data mining and manipulation techniques.
• Ability to understand complex and diverse technology infrastructure as it relates to data flows and business processes
• Effective communication, leadership and time management skills with the ability to act autonomously while being a team player
• Strong planning and organizational skills
• Proven analytical and problem-solving skills with attention to details
• Ability to act independently and be self-motivated
Preferred Education, Skills And Experience
• Relevant certification (e.g., CPA, CISA, CIA or any programming certification).
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
via LinkedIn
posted_at: 10 days agoschedule_type: Full-time
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
We are looking for a financial services audit manager to join Sallie Mae’s Internal Audit team. This is an important role both for Sallie Mae and the Internal Audit team specifically. Sallie Mae is exploring new services and solutions to help families confidently navigate to, through, and immediately after college. This individual will partner with business leaders to lead audits across the business. In addition, Internal Audit is undergoing a transformation as we expand and mature the team, and this leader will be instrumental in that process. Overall, this is a unique opportunity to join the leading private student loan provider and a growing, people-focused Internal Audit team.
The Internal Audit Manager reports to the Senior Director or Director II, Internal Audit and has exposure and interaction with senior management in key lines of business. They oversee audits for individual business units and/or support functions, and direct pre-implementation and post implementation reviews.
As the Internal Audit Manager, you will have 5+ years of audit experience, most recently within financial services or providing audit services to those companies. You will also have 2-3 years of supervisory experience and a strong interest in coaching and developing others. Finally, you’ll embody the ideals of Sallie Mae Internal Audit: Critical Thinkers, Effective Challengers, Enthusiastic Learners, Insightful Risk Advisors, and Good Colleagues.
Key Responsibilities
65%
Oversee a Team Of Auditors In Executing Concurrent Audits
• Provide oversight and guidance for the planning, fieldwork, and reporting of Internal Audit projects.
• Develop, plan, and scope Internal Audit projects including the testing approach and work steps for the audit team.
• Communicate audit scope, progress, findings, and results with management and the audit leadership to ensure a no surprises environment.
• Assess and communicate, verbally and in writing, audits findings and recommendations to management, and obtain management responses.
• Manage competing priorities (i.e., execution of multiple audits) within agreed budget and report potential overruns to the audit leadership on a timely basis.
• Ensure audit findings from internal audits are appropriately tracked and that remediation testing is performed as necessary.
• Work effectively in teams to manage the efforts of internal auditors and contractors - including scheduling and deployment of resources, updating and communicating changes to the audit plan, and oversight of budgeted hours to actual.
• Ensure audits are executed in accordance with Internal Audit’s policies and procedures, and IIA standards
• Build strong relationships with senior management throughout the organization by demonstrating knowledge of business processes and related risks.
• Increase knowledge of audit throughout the organization by sharing the strategic objectives of Internal Audit.
5%
Assist the Audit Leadership Team in developing the annual audit plan:
• Participate in the development of the plan using a risk-based approach.
• Provide insights based on knowledge and expertise gained in the course of audits.
10%
• Manage and develop direct reports:
• Manage, recruit, teach and train the audit team with sufficient knowledge, skills, experience, and professional certifications to meet the needs of the Internal Audit department.
• Monitor performance of direct reports and provide feedback on a regular basis.
20%
• Oversee the execution of special projects, administrative activities, and investigations as needed.
Time 100%
Additional Position Responsibilities
• Carry out duties in compliance with all state and federal regulations and guidelines. Comply with all company policies and procedures.
• Remain current in profession and industry trends
• Participate in Corporate and Department initiatives.
• Foster a positive working environment to encourage innovation and professional growth
• Fulfill administrative responsibilities as defined
Description
Decision-Making and Authority:
Description Of Role In Decision-Making
Frequency
Oversee a team of auditors in executing concurrent audits. Develop, plan, and scope Internal Audit projects including the testing approach and work steps for the audit team.
Determine for all audits assigned to his/her team
As needed
Assist the Audit Leadership Team in developing the annual audit plan
In conjunction with Audit Leadership Team
Quarterly
Manage and develop direct reports
Completed with input from Audit Leadership Team
As needed
Education
Position Requirements/Qualifications:
• Bachelor’s Degree
Experience
• 5+ years of auditing experience, most recently within financial services
• 2-3 years supervisory experience
• Experience with planning and executing audits and assessing audit results
• Experience working in risk management and/or Sarbanes-Oxley function
• Experience in one or more of the following areas:
• Bank Services, Customer-Facing Products and Services, Operations, First or Second Line of Defense, Finance, HR and Legal
Knowledge, Skills And Abilities
• Demonstrated knowledge of accounting and/or auditing
• Experience planning and executing projects concurrently.
• Experience with planning audit strategies and assessing audit results or related project management work experience
• Knowledge of analytics tools such as MS Excel, ACL, etc.
• Working knowledge of Microsoft Excel, PowerPoint, and Word
• Sound consultation and interpersonal skills, ability to prioritize and multi-task, and strong organizational skills
• Excellent written and verbal communication skills
• Solid analytical aptitude and research skills
• Ability and willingness to travel out of town on a periodic, as needed, basis (approximately 30% of time)
Other
• CRCM, CPA, CIA, CISA, CFE, etc. professional designation acquired or actively pursuing a relevant certification.
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
We are looking for a financial services audit manager to join Sallie Mae’s Internal Audit team. This is an important role both for Sallie Mae and the Internal Audit team specifically. Sallie Mae is exploring new services and solutions to help families confidently navigate to, through, and immediately after college. This individual will partner with business leaders to lead audits across the business. In addition, Internal Audit is undergoing a transformation as we expand and mature the team, and this leader will be instrumental in that process. Overall, this is a unique opportunity to join the leading private student loan provider and a growing, people-focused Internal Audit team.
The Internal Audit Manager reports to the Senior Director or Director II, Internal Audit and has exposure and interaction with senior management in key lines of business. They oversee audits for individual business units and/or support functions, and direct pre-implementation and post implementation reviews.
As the Internal Audit Manager, you will have 5+ years of audit experience, most recently within financial services or providing audit services to those companies. You will also have 2-3 years of supervisory experience and a strong interest in coaching and developing others. Finally, you’ll embody the ideals of Sallie Mae Internal Audit: Critical Thinkers, Effective Challengers, Enthusiastic Learners, Insightful Risk Advisors, and Good Colleagues.
Key Responsibilities
65%
Oversee a Team Of Auditors In Executing Concurrent Audits
• Provide oversight and guidance for the planning, fieldwork, and reporting of Internal Audit projects.
• Develop, plan, and scope Internal Audit projects including the testing approach and work steps for the audit team.
• Communicate audit scope, progress, findings, and results with management and the audit leadership to ensure a no surprises environment.
• Assess and communicate, verbally and in writing, audits findings and recommendations to management, and obtain management responses.
• Manage competing priorities (i.e., execution of multiple audits) within agreed budget and report potential overruns to the audit leadership on a timely basis.
• Ensure audit findings from internal audits are appropriately tracked and that remediation testing is performed as necessary.
• Work effectively in teams to manage the efforts of internal auditors and contractors - including scheduling and deployment of resources, updating and communicating changes to the audit plan, and oversight of budgeted hours to actual.
• Ensure audits are executed in accordance with Internal Audit’s policies and procedures, and IIA standards
• Build strong relationships with senior management throughout the organization by demonstrating knowledge of business processes and related risks.
• Increase knowledge of audit throughout the organization by sharing the strategic objectives of Internal Audit.
5%
Assist the Audit Leadership Team in developing the annual audit plan:
• Participate in the development of the plan using a risk-based approach.
• Provide insights based on knowledge and expertise gained in the course of audits.
10%
• Manage and develop direct reports:
• Manage, recruit, teach and train the audit team with sufficient knowledge, skills, experience, and professional certifications to meet the needs of the Internal Audit department.
• Monitor performance of direct reports and provide feedback on a regular basis.
20%
• Oversee the execution of special projects, administrative activities, and investigations as needed.
Time 100%
Additional Position Responsibilities
• Carry out duties in compliance with all state and federal regulations and guidelines. Comply with all company policies and procedures.
• Remain current in profession and industry trends
• Participate in Corporate and Department initiatives.
• Foster a positive working environment to encourage innovation and professional growth
• Fulfill administrative responsibilities as defined
Description
Decision-Making and Authority:
Description Of Role In Decision-Making
Frequency
Oversee a team of auditors in executing concurrent audits. Develop, plan, and scope Internal Audit projects including the testing approach and work steps for the audit team.
Determine for all audits assigned to his/her team
As needed
Assist the Audit Leadership Team in developing the annual audit plan
In conjunction with Audit Leadership Team
Quarterly
Manage and develop direct reports
Completed with input from Audit Leadership Team
As needed
Education
Position Requirements/Qualifications:
• Bachelor’s Degree
Experience
• 5+ years of auditing experience, most recently within financial services
• 2-3 years supervisory experience
• Experience with planning and executing audits and assessing audit results
• Experience working in risk management and/or Sarbanes-Oxley function
• Experience in one or more of the following areas:
• Bank Services, Customer-Facing Products and Services, Operations, First or Second Line of Defense, Finance, HR and Legal
Knowledge, Skills And Abilities
• Demonstrated knowledge of accounting and/or auditing
• Experience planning and executing projects concurrently.
• Experience with planning audit strategies and assessing audit results or related project management work experience
• Knowledge of analytics tools such as MS Excel, ACL, etc.
• Working knowledge of Microsoft Excel, PowerPoint, and Word
• Sound consultation and interpersonal skills, ability to prioritize and multi-task, and strong organizational skills
• Excellent written and verbal communication skills
• Solid analytical aptitude and research skills
• Ability and willingness to travel out of town on a periodic, as needed, basis (approximately 30% of time)
Other
• CRCM, CPA, CIA, CISA, CFE, etc. professional designation acquired or actively pursuing a relevant certification.
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-time
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
Company Name: Sallie Mae Bank
Position Title: Reporting Analyst, Senior
Location: 300 Continental Drive, Newark, DE 19713
Summary Of Duties
Responsible for developing and delivering essential business operations reports. SQL database maintenance, development and delivery of daily operations reports using commercial reporting software. Maintaining data, analyzing data for critical insights, patterns, and trends, as well as communicating analysis and proposing solutions to the organization. Coordinates development sessions to thoroughly understand the reporting requirements and changes needed to support business requirements. Monitor regularly scheduled jobs to ensure the database is being properly maintained. Create metrics to implement and measure process improvements. Create and maintain documents for recurring process runs. Create and maintain report wiki site to document reports and their fields. Work from home benefit available within a reasonable commuting distance of the Newark, DE office.
Qualifications
Bachelor’s degree in Business Intelligence Analytics, Analytics, or closely related field of study and 3 years of experience as a IT Service Intern, Intern, or closely related occupation OR Master’s degree in Business Intelligence Analytics, Analytics, or closely related field of study and 1 year of experience as a IT Service Intern, Intern, or closely related occupation. Also requires at least 1 years of experience in the following:
• SQL and/or SAS query languages;
• Microsoft Office;
• SAS E-Guide; and
• BI tools, such as Tableau or Power BI.
To Apply: Visit: https://www.salliemae.com/careers/ or email Margot.Evans@salliemae.com and reference Reporting Analyst, Senior.
35086045.1
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
Company Name: Sallie Mae Bank
Position Title: Reporting Analyst, Senior
Location: 300 Continental Drive, Newark, DE 19713
Summary Of Duties
Responsible for developing and delivering essential business operations reports. SQL database maintenance, development and delivery of daily operations reports using commercial reporting software. Maintaining data, analyzing data for critical insights, patterns, and trends, as well as communicating analysis and proposing solutions to the organization. Coordinates development sessions to thoroughly understand the reporting requirements and changes needed to support business requirements. Monitor regularly scheduled jobs to ensure the database is being properly maintained. Create metrics to implement and measure process improvements. Create and maintain documents for recurring process runs. Create and maintain report wiki site to document reports and their fields. Work from home benefit available within a reasonable commuting distance of the Newark, DE office.
Qualifications
Bachelor’s degree in Business Intelligence Analytics, Analytics, or closely related field of study and 3 years of experience as a IT Service Intern, Intern, or closely related occupation OR Master’s degree in Business Intelligence Analytics, Analytics, or closely related field of study and 1 year of experience as a IT Service Intern, Intern, or closely related occupation. Also requires at least 1 years of experience in the following:
• SQL and/or SAS query languages;
• Microsoft Office;
• SAS E-Guide; and
• BI tools, such as Tableau or Power BI.
To Apply: Visit: https://www.salliemae.com/careers/ or email Margot.Evans@salliemae.com and reference Reporting Analyst, Senior.
35086045.1
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
via LinkedIn
posted_at: 5 days agoschedule_type: Full-time
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The Senior Manager, Credit Risk Analytics will support Credit Risk Management team as part of Sallie Mae’s 2nd Line of Defense. This role will be an essential part of the Credit Risk Management Team with responsibilities including:
• Developing credit risk strategies and enhancing of credit underwriting performance
• Analyzing portfolio performance at a granular segment level on an ongoing basis.
• Identifying trends and conducting root-cause analysis to isolate key drivers.
• Providing design and monitoring for credit risk oversight framework including development and maintaining of credit risk standards.
This position will report to the Director of Credit Risk Analytics.
Description
What You'll Do
• Credit Risk Analytics
• Develops credit risk strategies by utilizing bureau data, analytics, and models to enhance credit underwriting performance and optimize risk decisions.
• Identifies emerging credit trends and conduct root-cause analysis to isolate key performance drivers.
• Performs ad-hoc analysis and projects on specific aspects of credit loss performance
• Provides support in developing risk rating and monitoring of credit decision processes.
• Risk Oversight
• Provides design and monitoring for credit risk oversight framework including development and maintaining of credit risk standards.
• Supports Director Credit Risk Analytics with annual and ad hoc review/update to Credit Risk policy and standards.
• Interfaces with business partners to design loan review parameters and monitor the First Line of Defense loan review function.
• Communicates findings and recommended enhancements to business partners and review remediation.
• Portfolio Monitoring and Risk Limit Setting
• Uses analytical techniques to provide insights into portfolio credit quality at segment level and assessment of emerging risk.
• Provides design and monitoring for credit risk oversight framework including development of credit risk appetite, risk metrics thresholds, and limits.
• Support Regulatory/Audit Reviews
• Supports Credit Risk Management team in preparing reports and documentation for regulatory reviews and audit activities.
• Hybrid role, 2-3 days in office
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum: Indicate minimum education, skills and experience required.
• Undergraduate degree in statistics, economics, mathematics, or other quantitative science
• 6+ years of credit strategy development or credit analytics experience of which 3+ years of experience in 2nd Line of Defense performing credit review and challenge function
• Practical experience using statistical tools (e.g., SAS, Python, R, Tableau etc.).
• Experience in data management and self-sufficiency in data querying
• Familiarity with credit policy, procedures, and standards
• Understanding of regulatory environment
• Card, Financial, or Student lending experience
• Strong oral and written communication skills as well as presentation skills with ability to conduct presentation to various levels of management
• Strong organizational skills with attention to details
• Strong team player who listens to stakeholders and works effectively toward solutions
Preferred: Indicate “nice to haves” regarding education, skills, and experience.
• Exposure to machine learning
• Credit Bureau Data Management
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The Senior Manager, Credit Risk Analytics will support Credit Risk Management team as part of Sallie Mae’s 2nd Line of Defense. This role will be an essential part of the Credit Risk Management Team with responsibilities including:
• Developing credit risk strategies and enhancing of credit underwriting performance
• Analyzing portfolio performance at a granular segment level on an ongoing basis.
• Identifying trends and conducting root-cause analysis to isolate key drivers.
• Providing design and monitoring for credit risk oversight framework including development and maintaining of credit risk standards.
This position will report to the Director of Credit Risk Analytics.
Description
What You'll Do
• Credit Risk Analytics
• Develops credit risk strategies by utilizing bureau data, analytics, and models to enhance credit underwriting performance and optimize risk decisions.
• Identifies emerging credit trends and conduct root-cause analysis to isolate key performance drivers.
• Performs ad-hoc analysis and projects on specific aspects of credit loss performance
• Provides support in developing risk rating and monitoring of credit decision processes.
• Risk Oversight
• Provides design and monitoring for credit risk oversight framework including development and maintaining of credit risk standards.
• Supports Director Credit Risk Analytics with annual and ad hoc review/update to Credit Risk policy and standards.
• Interfaces with business partners to design loan review parameters and monitor the First Line of Defense loan review function.
• Communicates findings and recommended enhancements to business partners and review remediation.
• Portfolio Monitoring and Risk Limit Setting
• Uses analytical techniques to provide insights into portfolio credit quality at segment level and assessment of emerging risk.
• Provides design and monitoring for credit risk oversight framework including development of credit risk appetite, risk metrics thresholds, and limits.
• Support Regulatory/Audit Reviews
• Supports Credit Risk Management team in preparing reports and documentation for regulatory reviews and audit activities.
• Hybrid role, 2-3 days in office
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum: Indicate minimum education, skills and experience required.
• Undergraduate degree in statistics, economics, mathematics, or other quantitative science
• 6+ years of credit strategy development or credit analytics experience of which 3+ years of experience in 2nd Line of Defense performing credit review and challenge function
• Practical experience using statistical tools (e.g., SAS, Python, R, Tableau etc.).
• Experience in data management and self-sufficiency in data querying
• Familiarity with credit policy, procedures, and standards
• Understanding of regulatory environment
• Card, Financial, or Student lending experience
• Strong oral and written communication skills as well as presentation skills with ability to conduct presentation to various levels of management
• Strong organizational skills with attention to details
• Strong team player who listens to stakeholders and works effectively toward solutions
Preferred: Indicate “nice to haves” regarding education, skills, and experience.
• Exposure to machine learning
• Credit Bureau Data Management
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
via LinkedIn
posted_at: 15 days agoschedule_type: Full-time
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
Company Name: Sallie Mae Bank
Position Title: Financial Systems & Support Manager
Location: 21000 Atlantic Blvd, Suite 600 Sterling, VA 20166
Summary Of Duties
Responsible for ensuring maximum financial software system availability during peak times, troubleshooting system issues and collaborating with IT on all projects related to PeopleSoft upgrades, enhancements and bug fixes. Ensure maximum system availability during peak times, troubleshoots and resolves issues in a timely fashion. Collaborate with IT on all projects related to PeopleSoft upgrades, enhancements, and bug fixes, and adheres to all internal controls related to change control procedures and testing. Maintain a clear communication channel with internal customers informing them of production issues, upcoming outages, and future enhancements/ upgrades. Ensure process controls are in place and that all staff adhere to strict audit / SOX requirements. Work directly with Corporate Financial Reporting (CFR) to develop reporting to meet new reporting requirements, both external and internal. Work with accounting and CFR to implement system enhancements and process improvements while ensuring the integrity of the system. Work with Accounting and IT on the Integration of acquisitions, in particular – ensure that new Subsidiary Financial Systems are integrated on Company platforms timely and accurately. Work with Technical staff to build, maintain, and support all system integrations and/or interfaces. Support inbound and outbound integrations and ensures all run as scheduled and to completion. Ensure data integrity is maintained through all interfaces and production processes. Remote Work Permitted.
Qualifications
Bachelor’s degree in Electronics Engineering, Computer Science or a closely related field of study and six (6) years of experience as a Software Development Specialist, Sr. Software Engineer, Consultant, Systems Analyst, or closely related occupation OR Master’s degree in Electronics Engineering, Computer Science or a closely related field of study and three (3) years of experience as a Software Development Specialist, Sr. Software Engineer, Consultant, Systems Analyst, or closely related occupation. Also requires at least 3 years of experience in the following:
• PeopleSoft Financials environment (specifically GL, AP/PO/T&E, ePro, AM, AR/BI, Banking, Treasury/Cash Management modules);
• PeopleSoft People Tools (File Layout, Component interface, Workflow setup, Data Mover, PS Query, People Code, Build Application Package, App Engine);
• nVision and XML Publisher Reports;
• SQL; and
• PeopleSoft Tables, Automated reporting tools, Queries in PeopleSoft, Enterprise-wide system implementations.
To Apply: Visit: https://www.salliemae.com/careers/ or email Margot.Evans@salliemae.com and reference Financial Systems & Support Manager.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big...
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
Company Name: Sallie Mae Bank
Position Title: Financial Systems & Support Manager
Location: 21000 Atlantic Blvd, Suite 600 Sterling, VA 20166
Summary Of Duties
Responsible for ensuring maximum financial software system availability during peak times, troubleshooting system issues and collaborating with IT on all projects related to PeopleSoft upgrades, enhancements and bug fixes. Ensure maximum system availability during peak times, troubleshoots and resolves issues in a timely fashion. Collaborate with IT on all projects related to PeopleSoft upgrades, enhancements, and bug fixes, and adheres to all internal controls related to change control procedures and testing. Maintain a clear communication channel with internal customers informing them of production issues, upcoming outages, and future enhancements/ upgrades. Ensure process controls are in place and that all staff adhere to strict audit / SOX requirements. Work directly with Corporate Financial Reporting (CFR) to develop reporting to meet new reporting requirements, both external and internal. Work with accounting and CFR to implement system enhancements and process improvements while ensuring the integrity of the system. Work with Accounting and IT on the Integration of acquisitions, in particular – ensure that new Subsidiary Financial Systems are integrated on Company platforms timely and accurately. Work with Technical staff to build, maintain, and support all system integrations and/or interfaces. Support inbound and outbound integrations and ensures all run as scheduled and to completion. Ensure data integrity is maintained through all interfaces and production processes. Remote Work Permitted.
Qualifications
Bachelor’s degree in Electronics Engineering, Computer Science or a closely related field of study and six (6) years of experience as a Software Development Specialist, Sr. Software Engineer, Consultant, Systems Analyst, or closely related occupation OR Master’s degree in Electronics Engineering, Computer Science or a closely related field of study and three (3) years of experience as a Software Development Specialist, Sr. Software Engineer, Consultant, Systems Analyst, or closely related occupation. Also requires at least 3 years of experience in the following:
• PeopleSoft Financials environment (specifically GL, AP/PO/T&E, ePro, AM, AR/BI, Banking, Treasury/Cash Management modules);
• PeopleSoft People Tools (File Layout, Component interface, Workflow setup, Data Mover, PS Query, People Code, Build Application Package, App Engine);
• nVision and XML Publisher Reports;
• SQL; and
• PeopleSoft Tables, Automated reporting tools, Queries in PeopleSoft, Enterprise-wide system implementations.
To Apply: Visit: https://www.salliemae.com/careers/ or email Margot.Evans@salliemae.com and reference Financial Systems & Support Manager.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
via LinkedIn
posted_at: 19 days agoschedule_type: Full-time
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
You will use your declarative and custom development skills as member of one of our scrum teams to manage and enhance our Salesforce solutions that use Service Cloud, Financial Services Cloud, Experience Cloud, Chat and several integrations. You may also be asked to investigate how certain platform capabilities can help empower our business to achieve their business imperatives. The features and stories you deliver have a direct impact on our ability to achieve our business objectives for a given release and deliver value for our customers.
Salesforce Developers will be placed on one of our agile scrum teams within a specified release train. This position will report to the Senior Manager of Salesforce Development.
What You'll Do
• Delivers application development to meet business requirements to enhance the Salesforce platform using Apex, Lightning Components (Aura and LWC), Visualforce & Lightning pages, and configurative and declarative development using Flow/Custom Metadata / etc. You will also work to integrate 3rd party applications such as Amazon Connect, Live Vox, or other applications as necessary. 50%
• Tests unit and systems, debugs, and contributes to technical documentation 30%
• Troubleshoots production issues and implement fixes 10%
• Continually improves craft as a Salesforce Developer by learning and leveraging the latest design patterns, principles, and technology. Attend training, participates in Communities of Practice (CoPs), and reads related materials to stay ahead of the technology curve. 10%
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
• Bachelor’s Degree Information Technology/Computer Technology or related field and/or equivalent work
• 3+ Years overall development experience with a good foundation in OOP
• 1+ years hands on Salesforce development experience on mid to large enterprise implementations
• Good product knowledge of Sales, Service and Experience Clouds
• Experience with Apex, Visualforce, Lightning Web Components (Aura and LWC), SOQL
• Experience in HTML, CSS, JavaScript, SOAP and REST web services
• Proficiency with modern IDEs (VSCode, IntelliJ) and SCM tools (Git, SVN)
• Experience with relational databases, data modeling, and SQL
• Proficiency with Agile, Scrum, or other iterative development methodologies
• Ability and desire to learn new technologies and development tools
• Desire to work in a highly collaborative, fast-paced environment as part of a team of like-minded developers
Preferred
Salesforce certifications
• Salesforce Certified Platform Developer I
• Salesforce Certified App Builder
• Salesforce Certified JavaScript Developer I
• Salesforce Certified Administrator
• Salesforce Unit and Automated Testing experience using JEST and Robot frameworks
• Experience with Salesforce data tools such as Data Loader
• Experience with CI/CD tools and the Salesforce CLI (SFDX)
• Experience with Python
• Familiarity with developing on other cloud platforms, such as Microsoft Azure or Amazon Web Services
• Experience with CMS systems such as Adobe Experience Manager
• The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
You will use your declarative and custom development skills as member of one of our scrum teams to manage and enhance our Salesforce solutions that use Service Cloud, Financial Services Cloud, Experience Cloud, Chat and several integrations. You may also be asked to investigate how certain platform capabilities can help empower our business to achieve their business imperatives. The features and stories you deliver have a direct impact on our ability to achieve our business objectives for a given release and deliver value for our customers.
Salesforce Developers will be placed on one of our agile scrum teams within a specified release train. This position will report to the Senior Manager of Salesforce Development.
What You'll Do
• Delivers application development to meet business requirements to enhance the Salesforce platform using Apex, Lightning Components (Aura and LWC), Visualforce & Lightning pages, and configurative and declarative development using Flow/Custom Metadata / etc. You will also work to integrate 3rd party applications such as Amazon Connect, Live Vox, or other applications as necessary. 50%
• Tests unit and systems, debugs, and contributes to technical documentation 30%
• Troubleshoots production issues and implement fixes 10%
• Continually improves craft as a Salesforce Developer by learning and leveraging the latest design patterns, principles, and technology. Attend training, participates in Communities of Practice (CoPs), and reads related materials to stay ahead of the technology curve. 10%
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
• Bachelor’s Degree Information Technology/Computer Technology or related field and/or equivalent work
• 3+ Years overall development experience with a good foundation in OOP
• 1+ years hands on Salesforce development experience on mid to large enterprise implementations
• Good product knowledge of Sales, Service and Experience Clouds
• Experience with Apex, Visualforce, Lightning Web Components (Aura and LWC), SOQL
• Experience in HTML, CSS, JavaScript, SOAP and REST web services
• Proficiency with modern IDEs (VSCode, IntelliJ) and SCM tools (Git, SVN)
• Experience with relational databases, data modeling, and SQL
• Proficiency with Agile, Scrum, or other iterative development methodologies
• Ability and desire to learn new technologies and development tools
• Desire to work in a highly collaborative, fast-paced environment as part of a team of like-minded developers
Preferred
Salesforce certifications
• Salesforce Certified Platform Developer I
• Salesforce Certified App Builder
• Salesforce Certified JavaScript Developer I
• Salesforce Certified Administrator
• Salesforce Unit and Automated Testing experience using JEST and Robot frameworks
• Experience with Salesforce data tools such as Data Loader
• Experience with CI/CD tools and the Salesforce CLI (SFDX)
• Experience with Python
• Familiarity with developing on other cloud platforms, such as Microsoft Azure or Amazon Web Services
• Experience with CMS systems such as Adobe Experience Manager
• The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
via LinkedIn
posted_at: 20 days agoschedule_type: Full-time
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The senior analyst will be responsible for gaining a thorough understanding of loan performance and borrower behavior and applying that knowledge to support analyses that drive the company's portfolio valuation estimates, loan loss reserve, securitization, acquisitions, and accounting estimates.
Expected to understand financial and statistical models and manage the day-to-day execution of the models. Demonstrate strong logical and analytical skills--both quantitative and qualitative, and ability to develop high competency in SQL/SAS and Microsoft Office products. Understand data structures, formulate hypotheses, develop and conduct tests of these hypotheses and effectively communicate results. Utilize programming skills to solve basic programming issues during development of reports and analytical tools. Collaborate with peer groups to effectively plan, communicate, organize, and execute business objectives.
The senior analyst will require regular interaction with Capital Markets, Accounting, Risk Management, Credit & Collections, and Servicing. The senior analyst will possess strong communication skills used to collaborate cross-functionally and disseminate technical analyses to management.
What You'll Do
• Financial Modeling & Analysis
• Develops analytical and financial models to track and explain drivers of prepayment, delinquency and loss. Models will be used to support decisions and strategic initiatives in the areas of private loan funding and risk/capital management.
• Develops presentation and dashboard tools to visualize key performance indicators and other strategic data for Finance organization. Effectively communicate model results/findings from analysis to technical and non-technical audiences.
• Performs periodic testing of existing controls to ensure accuracy and completeness of data, processing, and model output. Maintain relationship with Risk Management, including ongoing review of model documentation and model validation.
• Develops a solid understanding of all models and work with model stakeholders and model owners to determine downstream impacts. Implement ongoing enhancement of models, analytical frameworks, and control environment. Investigate unusual variances both from a technical as well as conceptual perspective.
• Develops new modeling methodologies in support of business initiatives.
• Securitization Transaction Process Support
• Executes various elements of the securitization transaction process such as providing collateral information to the rating agencies, working with the rating agencies to receive loan performance assumptions.
• Manages production of presentation materials related to securitization offerings and develop new materials and disclosures for investors.
• Research and Ad-hoc Analysis
• Responsible for loan portfolio modeling and analysis, forecasting, development of new modeling methodologies, and ad hoc research.
• Performs analysis to support projects that arise including new loan products, portfolio acquisitions, operational changes, and legislative developments.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum Education, Skills and Experience Required
• Bachelor’s Degree in Finance, Economics, Mathematics, or related field
• 5-6+ years of experience
• Strong financial analysis and modeling skills.
• Familiarity with statistical modeling techniques.
• Strong communication and interpersonal skills.
• Highly proficient in Microsoft Excel and PowerPoint.
• Experience in SQL/SAS or similar relational database/statistical tool.
• Strong conceptual, analytical, and business judgment with attention to detail; capacity to understand and interpret complex financial models.
• Exceptional writing skills.
• To perform this job successfully, an individual must be a self-starter with demonstrated ability to learn on the go and take ownership of assignments.
• Ability to multi-task and maintain composure; strong sense of urgency with the ability to execute quickly, timely, and efficiently. Strong planning, organizational, and follow-up skills.
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The senior analyst will be responsible for gaining a thorough understanding of loan performance and borrower behavior and applying that knowledge to support analyses that drive the company's portfolio valuation estimates, loan loss reserve, securitization, acquisitions, and accounting estimates.
Expected to understand financial and statistical models and manage the day-to-day execution of the models. Demonstrate strong logical and analytical skills--both quantitative and qualitative, and ability to develop high competency in SQL/SAS and Microsoft Office products. Understand data structures, formulate hypotheses, develop and conduct tests of these hypotheses and effectively communicate results. Utilize programming skills to solve basic programming issues during development of reports and analytical tools. Collaborate with peer groups to effectively plan, communicate, organize, and execute business objectives.
The senior analyst will require regular interaction with Capital Markets, Accounting, Risk Management, Credit & Collections, and Servicing. The senior analyst will possess strong communication skills used to collaborate cross-functionally and disseminate technical analyses to management.
What You'll Do
• Financial Modeling & Analysis
• Develops analytical and financial models to track and explain drivers of prepayment, delinquency and loss. Models will be used to support decisions and strategic initiatives in the areas of private loan funding and risk/capital management.
• Develops presentation and dashboard tools to visualize key performance indicators and other strategic data for Finance organization. Effectively communicate model results/findings from analysis to technical and non-technical audiences.
• Performs periodic testing of existing controls to ensure accuracy and completeness of data, processing, and model output. Maintain relationship with Risk Management, including ongoing review of model documentation and model validation.
• Develops a solid understanding of all models and work with model stakeholders and model owners to determine downstream impacts. Implement ongoing enhancement of models, analytical frameworks, and control environment. Investigate unusual variances both from a technical as well as conceptual perspective.
• Develops new modeling methodologies in support of business initiatives.
• Securitization Transaction Process Support
• Executes various elements of the securitization transaction process such as providing collateral information to the rating agencies, working with the rating agencies to receive loan performance assumptions.
• Manages production of presentation materials related to securitization offerings and develop new materials and disclosures for investors.
• Research and Ad-hoc Analysis
• Responsible for loan portfolio modeling and analysis, forecasting, development of new modeling methodologies, and ad hoc research.
• Performs analysis to support projects that arise including new loan products, portfolio acquisitions, operational changes, and legislative developments.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum Education, Skills and Experience Required
• Bachelor’s Degree in Finance, Economics, Mathematics, or related field
• 5-6+ years of experience
• Strong financial analysis and modeling skills.
• Familiarity with statistical modeling techniques.
• Strong communication and interpersonal skills.
• Highly proficient in Microsoft Excel and PowerPoint.
• Experience in SQL/SAS or similar relational database/statistical tool.
• Strong conceptual, analytical, and business judgment with attention to detail; capacity to understand and interpret complex financial models.
• Exceptional writing skills.
• To perform this job successfully, an individual must be a self-starter with demonstrated ability to learn on the go and take ownership of assignments.
• Ability to multi-task and maintain composure; strong sense of urgency with the ability to execute quickly, timely, and efficiently. Strong planning, organizational, and follow-up skills.
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
via LinkedIn
posted_at: 9 days agoschedule_type: Full-time
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
Company Name: Sallie Mae Bank
Position Title: Statistical Modeling Manager
Location: 300 Continental Drive, Newark, DE 19713
Summary Of Duties
Responsible for performing qualitative and quantitative analysis on the consumer loan portfolio in support of modeling and reporting. Develop statistical models with regressions and machine learning methodology such as gradient booting and neural network on various business areas for consumer loan portfolios. Analyze and provide guidance to management on the appropriate modeling methodology to employ for different business needs and data structures. Design, and implement the model testing and monitoring activities. Ensure model documentation meets internal and regulatory standards. Participate in all stages of model development including model methodology and framework design, data preparation, segmentation, model development, testing, and calibration. Evaluate the business and financial impact of new models. Develop forward looking views of loss expectations of credit card portfolio.
Qualifications
Bachelor’s degree in Mathematics, Statistics, or other quantitative field of study like physics and engineering and three (3) years of experience as a Credit Risk Manager, Decision Science Professional Intern, Teaching and Research Assistant, or related occupations in the financial industry related to data analysis and/or statistical modeling. Master’s degree in the above stated fields of study and one (1) year of experience in the above stated occupations. Also requires at least 1 year of experience in the following:
• Working in a financial services environment including products and services;
• Performing quantitative analysis or building statistical models using SAS, Python, SQL, or R coding language;
• Understanding of at least one kind of consumer loan product such as student loan, credit card, or other products; and
• Presenting quantitative data via PowerPoint, Excel, and Word to business partners or executives.
To Apply
Visit: https://www.salliemae.com/careers/ Job Reference Number: R22_000373
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click here. EEO is the Law supplement. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their... education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
Company Name: Sallie Mae Bank
Position Title: Statistical Modeling Manager
Location: 300 Continental Drive, Newark, DE 19713
Summary Of Duties
Responsible for performing qualitative and quantitative analysis on the consumer loan portfolio in support of modeling and reporting. Develop statistical models with regressions and machine learning methodology such as gradient booting and neural network on various business areas for consumer loan portfolios. Analyze and provide guidance to management on the appropriate modeling methodology to employ for different business needs and data structures. Design, and implement the model testing and monitoring activities. Ensure model documentation meets internal and regulatory standards. Participate in all stages of model development including model methodology and framework design, data preparation, segmentation, model development, testing, and calibration. Evaluate the business and financial impact of new models. Develop forward looking views of loss expectations of credit card portfolio.
Qualifications
Bachelor’s degree in Mathematics, Statistics, or other quantitative field of study like physics and engineering and three (3) years of experience as a Credit Risk Manager, Decision Science Professional Intern, Teaching and Research Assistant, or related occupations in the financial industry related to data analysis and/or statistical modeling. Master’s degree in the above stated fields of study and one (1) year of experience in the above stated occupations. Also requires at least 1 year of experience in the following:
• Working in a financial services environment including products and services;
• Performing quantitative analysis or building statistical models using SAS, Python, SQL, or R coding language;
• Understanding of at least one kind of consumer loan product such as student loan, credit card, or other products; and
• Presenting quantitative data via PowerPoint, Excel, and Word to business partners or executives.
To Apply
Visit: https://www.salliemae.com/careers/ Job Reference Number: R22_000373
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click here. EEO is the Law supplement. Click here to view the U.S. Pay Transparency Policy.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations Show more details...
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