Most recent job postings at seaworld
via Glassdoor posted_at: 1 day agoschedule_type: Full-time
What you get to do: • Greets and provides guests with information about SeaWorld's shows and attractions • Communicates safety policies to park guests... • Opens and closes gates for shows based on guest occupancy and show time • Ensures excellent customer service by responding to customer requirements, expectations, and needs • Enthusiastically represents SeaWorld by displaying a positive attitude, high level of energy and commitment to What you get to do:
• Greets and provides guests with information about SeaWorld's shows and attractions
• Communicates safety policies to park guests...
• Opens and closes gates for shows based on guest occupancy and show time
• Ensures excellent customer service by responding to customer requirements, expectations, and needs
• Enthusiastically represents SeaWorld by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job
• Communicate professionally and effectively with Ambassadors, Vendors, and our Guests
• Perform other duties as assigned.
• Occasionally assist other locations and areas in the park as needed.

What it takes to succeed:
• Must be at least 16 years of age.
• Must be able to lift or move up to 50 pounds.
• At least 4 days of unrestricted availability including weekends and holidays during peak season
• At least 3 days of unrestricted availability including weekends and holidays during the off season
• Must be able to climb stairs.
• Must have strong written/verbal communication skills.
• Must be able to read, write and speak English.
• Must be able to multi-task in a fast-paced work environment.
• Must be able to work with cleaning machines.
• Must be able to stand or walk for prolonged periods of time (often in direct sunlight).
• Must be able to work in inside and outdoor weather conditions (i.e., wet/humid conditions and sun).
• Must be able to positively interact with park guests and co-workers of all ages, different ethnic/cultural backgrounds and/or languages, and individuals with special needs.

Compensation:
• $16.30 per hour
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via LinkedIn posted_at: 9 hours agoschedule_type: Part-time
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an... important part on our incredible team! What You Get To Do • At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an... important part on our incredible team!

What You Get To Do
• Maintain cleanliness of restroom/park areas
• Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
• Stock restroom supplies
• Maintain/organize storage closet
• Notify leadership of any supplies needed
• Report any concerns or repair needs in restroom facilities
• Sweep debris from pathways while scanning landscape for trash
• Maintain hand washing stations
• Change trash bags
• Ensure safe and efficient line speed and crowd flow through stadiums
• Interact with guests and answer guest questions
• Complete opening and closing procedures
• Direct guests to attractions
• Assist with park emergencies, including inclement weather
• Perform other duties as assigned

What It Takes To Succeed
• Must be at least 18 years old
• Strong team player
• Commitment to exceptional guest service
• Strong communication, interpersonal and multi-tasking skills
• Ability to pass all necessary training
• Ability to remain calm, troubleshoot and make quick decisions in stressful situations
• Ability to thrive in a fast-paced environment
• Ability to stand and walk for entire shift
• Ability to climb on ladders, stadium steps, and uneven surfaces
• Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance
• Ability to train on and properly use protective gear
• Comfortable working around water and animals
• Must be able to work indoors/outdoors in all weather conditions
• Scheduling flexibility
• Valid state driver’s license preferred
• Bilingual skills highly desirable

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS
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via LinkedIn posted_at: 14 hours agoschedule_type: Full-time
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an... important part on our incredible team! Job Overview • At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an... important part on our incredible team!

Job Overview
• Enthusiastically represents SeaWorld Parks & Entertainment by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job.
• Are you passionate about fostering the human-animal bond? Are you committed to the humane and responsible treatment of animals? Do you want to share the incredible qualities and potential of animals with the world? We’ve got the perfect opportunity for you!
• You will perform daily husbandry tasks, including administering vitamins and medications as directed, preparing food, and maintaining a safe and sanitary working area for all animal habitats. You will also help ensure guest, personal, and animal safety through diligent observation and response to any and all behavioral precursors of potentially harmful behavior by both animals and people.

Job Duties And Responsibilities
• Observe animals and report any abnormalities to supervisor and team.
• Maintain all animal records and equipment.
• Ensure working environment follows established guidelines and safety procedures.
• Consistently display consideration, tolerance, cooperation, open communication, and reliability.
• Support education and general public shows in order to develop speaking skills and stage presence.
• Proactively engage with guests and respond to guest inquiries.
• Help prepare educational aspects of shows.
• Serve as secondary animal person and safety spotter when needed.
• Act as primary trainer when approved and as directed by leadership.
• Work with animals on basic behavior and behavioral modification techniques under supervision.
• Represent company in public relations or media situations/events.
• Perform primary roles as assigned by area leadership.
• Engage in and execute all aspects of guest interaction programs.
• Work with animals using behavioral modification techniques as instructed.
• Train behavior to completion under minimal supervision.
• Deliver department seminars.
• Lead education and general public shows, and guest interaction programs.
• Be proficient in application of behavioral modification techniques used at SeaWorld. This includes developing and implementing new behavior; training naïve animals with minimum supervision; training behavior to completion without supervision; proactively maintaining conditioned behavior; and forming relationships with animals.
• Communicate professionally and effectively with Ambassadors, Vendors and our Guests.
• Perform other duties as assigned
• Occasionally assist other locations and areas in the park as needed.

Qualifications
• 2 years marine mammal experience preferred.
• Need to be SCUBA certified.

Competencies
• Ability to speak in public

Responsibility For Others
• Maintain a safe work environment and adhere to safety requirements.

Physical Requirements
• Must be able to lift, push, pull and/or carry up to 50 lbs.
• Regular use of hands and fingers; reach with hands and arms; stoop, kneel, crouch or crawl.
• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed.
• Stand for prolonged periods of time.
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Position may be exposed to fumes, dust, odors and cold/heat temperature extremes
• Perform cleaning duties; including use of cleaning chemicals
• Must be flexible in work locations as placement will depend on business needs and career development opportunities

Availability
• Available to work varying shifts or hours based on park hours, i.e. be able to work opening and closing shifts, nights, weekends, and Holidays.

Training
• Park wide trainings including Implicit Bias and as needed.

Work Conditions
• Work indoors and in outside weather conditions (i.e., direct sunlight, wet and/or humid)
• Able to handle multiple tasks in a fast-paced environment.
• Able to work in an environment with moderate noise levels.
• Must be able to manage time wisely and set priorities effectively.
• Able to positively interact with guests and co-workers of all ages, different ethic/cultural backgrounds and/or language, and individuals with special needs.

Compensation: $17.75 per hour

Starting Base Pay

The perks of the position:
• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS
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via LinkedIn posted_at: 9 hours agoschedule_type: Full-time
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Are you that person who makes everyone around you... feel welcomed and valued? Are you driven by the belief Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Are you that person who makes everyone around you... feel welcomed and valued? Are you driven by the belief that a company’s most important resources are its human resources? Make the most of your unique skills and spirit as a Human Resources Generalist at Busch Gardens and Adventure Island!

What You Get To Do
• You will support the HR department in implementing programs that help improve the overall employee experience.
• You will handle routine HR tasks, including employee leaves; disciplinary matters; disputes and investigations; performance and talent management; termination and severance letters; training and development.
• You will assist with preparation of department communications/events.
• You will handle employment-related inquiries from applicants, employees, and supervisors – refer complex and/or sensitive matters to the appropriate staff.
• You will attend and participate in employee disciplinary meetings, terminations, and investigations – collaborate with the legal department when necessary.
• You will maintain compliance with federal, state, and local employment laws and regulations.
• You will research and recommended best practices.
• You will manage and ensure required training's have been completed as applicable to ensure compliance.
• You will maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• You will offer proactive recruiting assistance.
• You will identify ways to improve policies and procedures.
• You will help team members and leadership understand relevant company policies, programs and procedures.
• You will provide support and guidance on employee relations issues and activities.
• You will provide information to team members regarding benefits, company leave, wellness and other programs.
• You will partner with the timekeeping team and department leadership to resolve park timekeeping, scheduling, and attendance matters.
• You will assist with department performance management programs and procedures.
• You will coordinate, develop, and implement employee engagement programs.
• You will assist with change management and department communication.

What It Takes To Succeed
• Bachelor’s degree in human resources, business administration, or related field.
• 2-5 years of relevant HR experience or equivalent.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).
• Knowledge of HRIS, payroll and applicant tracking systems.
• Experience working in a fast paced, high-growth company.
• Experience working in the theme park, or the hospitality industry is preferred.
• PHR and/or SHRM-CP certification is a plus.

The Perks Of The Position

As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment, and great teammates, as well as:
• Paid Time Off
• SEA Employee Complimentary Park Tickets and Passes
• SEA Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

Join the team!

If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you

The Perks Of The Position
• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS
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via Glassdoor posted_at: 2 days agoschedule_type: Full-time
MINIMUM EDUCATIONAL REQUIREMENTS: High School diploma or equivalent. Must possess proficient use of the English language. Basic mathematical skills are required, as well as adequate reading and writing skills. Must be certified in “6G” Pipe. MINIMUM EXPERIENCE REQUIREMENTS: At least five years’ experience in welding field. Must have knowledge of all aspects of welding, welding codes, and... standards. Computer proficient MINIMUM EDUCATIONAL REQUIREMENTS: High School diploma or equivalent. Must possess proficient use of the English language. Basic mathematical skills are required, as well as adequate reading and writing skills. Must be certified in “6G” Pipe.

MINIMUM EXPERIENCE REQUIREMENTS: At least five years’ experience in welding field. Must have knowledge of all aspects of welding, welding codes, and... standards. Computer proficient
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via Glassdoor posted_at: 1 day agoschedule_type: Part-time
What you get to do: • Coordinate registration and confirmation materials for school programs, sleepovers, summer camps, and premium guest experiences and keep Education Supervisors/teams informed about the status of program details • Interact with customers as needed via phone, email or in person (teachers, parents, troop leaders and occasionally students... • Facilitate CampDoc uploads and communicate with Guests to ensure all enrollment documents What you get to do:
• Coordinate registration and confirmation materials for school programs, sleepovers, summer camps, and premium guest experiences and keep Education Supervisors/teams informed about the status of program details
• Interact with customers as needed via phone, email or in person (teachers, parents, troop leaders and occasionally students...
• Facilitate CampDoc uploads and communicate with Guests to ensure all enrollment documents are completed
• Record and pull reports from the Global Reservation System
• Collect and process payments in the system for all Education programs
• Make deposits
• Prepare program material as needed
• Staff registers to collected payment for seasonal events, including Howl-O-Scream Tours and Serengeti Safari during peak season
• Completed additional projects as assigned

What it takes to succeed:
• Must be at least 18 years old
• Valid Driver's License with a good driving record and proof of insurance. Able to meet company driving guidelines
• Excellent communication and guest service skills for both oral and written interactions with parents, teachers, and guests
• Excellent organizational skills and the ability to handle multiple priorities
• Must have full knowledge of computers and be proficient in Microsoft Word, Excel, Access, and Power Point; flexible
• Able to work up to 28 hours per week with a schedule, to include shifts on weekdays, nights, weekends and holidays

What else is important:
• Able to lift, push, pull and/or carry up to 25 pounds on an occasional basis
• Position will have a regular need to perform any of these activities: bend at waist, squat, climb ladders up to 6' and ascend stairways, kneel and reach above shoulders
• Work environment is equally divided between indoor air-conditioned space, and outdoor Florida weather elements (heat, humidity, cold, damp weather)
• Must submit resume to be considered for role
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via LinkedIn posted_at: 1 day agoschedule_type: Part-time
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an... important part on our incredible team! Position Summary The At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an... important part on our incredible team!

Position Summary

The Restroom Attendant will be responsible for the general upkeep and maintenance of our guest restrooms throughout the park and will maintain them in accordance to park standards and procedures regularly checking on them.

What You Get To Do
• Maintain the overall cleanliness of all park bathrooms to including surfaces, floors, and restroom areas within designated area.
• Enhance guest experience by actively helping Guests with any Questions or Requests.
• Responsible for restocking restroom supplies as needed.
• Report any concerns or repair needs in restroom facilities
• Notify leadership of any supplies needed
• Positively engage Guests and answer any questions or address any concerns raised in a friendly and professional manner.
• Will also monitor and respond to inappropriate guest behavior to include enforcing rules and restrictions, regulating guests’ actions, and reporting issues to management and security.
• Be able to work on your feet for long periods of time.
• Assist Park Area Ambassadors with other custodial duties when coverage or support is needed.
• Complete opening and closing procedures
• Direct guests to attractions throughout the park
• Assist with park emergencies, including inclement weather
• Report any concerns or repair needs in restroom facilities
• Notify leadership of any supplies needed
• Perform other duties as assigned

What It Takes To Succeed
• At least 16 years old
• Strong team player
• Commitment to exceptional guest service
• Strong communication, interpersonal and multi-tasking skills
• Ability to remain calm, troubleshoot and make quick decisions in stressful situations
• Ability to thrive in a fast-paced environment
• Ability to stand and walk for entire shift
• Ability to climb on ladders, stadium steps, and uneven surfaces
• Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance
• Ability to train on and properly use protective gear
• Comfortable working around water and animals
• Able to work indoors/outdoors in all weather conditions
• Scheduling flexibility

Compensation: $12.00 PH

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS
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via Glassdoor posted_at: 2 days agoschedule_type: Part-time
What you get to do: Make a significant contribution to our overall guest experience by helping train and mentor Educators and Instructors; supervise the day-to-day operations of the tour, sleepover, school field trip, and guest education programs; and create a healthy and safe environment for both guests and animals as they interact in programs throughout the park. In all you do, you’ll... enthusiastically represent the organization by displaying What you get to do:

Make a significant contribution to our overall guest experience by helping train and mentor Educators and Instructors; supervise the day-to-day operations of the tour, sleepover, school field trip, and guest education programs; and create a healthy and safe environment for both guests and animals as they interact in programs throughout the park. In all you do, you’ll... enthusiastically represent the organization by displaying a positive attitude, high level of energy and commitment to quality. You will also:
• Conducts Educator and Instructor performance evaluations and provides coaching
• Participates in staff training.
• Supervises and is responsible for day-to-day operations, scheduling, and logistics of tour, guest, school, field trip, and sleepover programs
• Responsible for opening/closing the Education operations programs as the Duty Manager
• Provide sales leadership in guest service areas including Animal Interaction Center.
• Ensures excellent customer service by responding to customer requirements, expectations, and needs
• Screens guest feedback with survey results and follows up with questions and concerns
• Monitors and enforces all company and department policies
• Adheres company standards and ACA guidelines
• Other duties as assigned

What it takes to succeed:
• Must be least 19 years old
• Have a high school diploma, or equivalent. Some college education is preferred.
• Have a minimum of 3-6 months experience as an informal science educator at a zoological for museum type facility and/or equivalent experience.
• Have a valid driver’s license; must have valid driver’s license from state of residency with a good driving record
• Have strong verbal and written communication skills
• Be comfortable working in a fast-paced, guest-centric environment and able to interact and provide quality customer service to guests as needed
• Be able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
• Work well within a team structure
• Be able to sit, stand and walk for prolonged periods of time
• Be able to lift or move up to 40 lbs
• Be able to work outdoors exposed to sunny, wet and humid conditions.
• Be able to use computer and camp specific programs including MPR, Global Reservations, Camp Doc, Sea Bird, and more.
• Previous Education experience strongly preferred
• Must have 5 days of unrestricted availability to include weekends, holidays, early mornings and late evenings
• Flexibility in working varied hours, including nights, weekends, and holidays
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via LinkedIn posted_at: 2 days agoschedule_type: Full-time
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an... important part on our incredible team! What You Get To Do • At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an... important part on our incredible team!

What You Get To Do
• Perform tasks related to the identification and treatment of landscape and other pests and weeds
• Perform diverse horticultural, grounds keeping and greenhouse tasks including but not limited to watering, weeding, planting, transplanting, pruning, mulching, and mowing
• Perform construction and installation tasks including but not limited to retention walls, pavement, irrigation, etc.
• Assist management in training and advising ambassadors on technical aspects of Pest Control duties and grounds keeping operations
• Assist with keeping records of daily work activities
• Operate equipment: mowers, augers, trimmers, shears, tillers, utility carts, water tanks, tractors, forklift, etc.
• Responsible for truck and trailer operation
• Perform tasks related to cold-weather protection as well as preparation for storms, including repair work for any weather damage or other damage
• Perform cleaning tasks so as to maintain a safe, clean professional workplace and other miscellaneous duties as required
• Perform other duties as assigned

What It Takes To Succeed
• High school diploma or equivalent
• At least 18 years old
• Possession of a valid state driver’s license
• Excellent written and verbal communication skills
• Able to stand for long periods of time
• Able to bend, kneel and climb repetitively
• Able to lift, push and pull 50 pounds
• Comfortable with heights
• Comfortable working around chemicals
• Comfortable working around fumes/dust/odor
• Comfortable with exposure to noise, vibrations and motion
• Able to train on and properly use protective gear
• Able to work indoors/outdoors in all weather conditions and temperature extremes
• Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
• A current In-State Pesticide Applicators License preferred
• Previous pest control experience preferred
• Experience in identifying pests and determining control measures as well as mixing applying, clean-up and recording all pest control operations preferred
• 2 years guest service experience preferred

The Perks Of The Position
• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS
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via Hospitality Online posted_at: 1 day agoschedule_type: Full-time
Job Number 23064244 Job Category... Rooms & Guest Services Operations Location Renaissance Orlando at SeaWorld®, 6677 Sea Harbor Drive, Orlando, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Position Summary Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration Job Number
23064244
Job Category...
Rooms & Guest Services Operations
Location
Renaissance Orlando at SeaWorld®, 6677 Sea Harbor Drive, Orlando, Florida, United States VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management
Position Summary

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Source: Hospitality Online
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