Most recent job postings at SEVENROOMS
via VentureLoop posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
The Team & Role We are looking for a remote Product Designer with a specialized focus on guest and consumer experience who will be responsible for conceptualizing and designing a cohesive experience across our different software solutions. Your work will be rooted in designing features that excite and delight diners as they reserve and book personalized experiences from venues leveraging the... SevenRooms platform. You will join a high-performing The Team & Role

We are looking for a remote Product Designer with a specialized focus on guest and consumer experience who will be responsible for conceptualizing and designing a cohesive experience across our different software solutions. Your work will be rooted in designing features that excite and delight diners as they reserve and book personalized experiences from venues leveraging the... SevenRooms platform. You will join a high-performing Design Team and report directly to our Product Design Lead.

Guest Experience (or GX for short) is a team specifically focused on – you guessed it – the guest experience. This consumer and internal user-facing team builds next-generation booking, ordering, and event reservation experiences. Leveraging all the power and customizability of the SevenRooms platform, this fun and ambitious team is looking for a user-focused, data-driven designer looking to innovate in the most visible aspect of our product, owning an entire user experience from end to end.

Product Designers at SevenRooms operate in a shared team, working alongside tenured team members with varied skill sets. We’ve built our product team with the most creative, driven, and passionate entrepreneurs and foodies we could find. This small but mighty team is incredibly collaborative while having the independence to find their niche and have a large impact. We are the bridge between our clients and our platform, and we absolutely love what we do (and we love doing it together).

What You’ll Do
• User Experience Design: Conceptualize and design end-to-end user flows that minimize friction and accomplish goals for restaurant operators, allowing user needs and pain points to inform innovative design solutions.
• UI and Visual Design: Design beautiful, modern, and functional high-fidelity interfaces that hold their own alongside the best digital consumer products in the market and can be subtly customized to allow customer branding. Own a set of reusable design patterns specifically for SevenRooms' consumer-facing products.
• UX Research and Usability Testing: Lead design and product management teams in discovery research to identify users' needs, goals, and pain points; Conduct frequent usability tests on flows for constant iteration.
• Collaboration: Collaborate closely with the Product Design Team to review and hone your designs regularly and help others hone theirs. Collaborate with product management to align on outcomes and user needs and visualize guest experience innovations.

Who You Are
• 3+ years of product design experience at a B2B or B2B2C SaaS company
• Experience designing successful consumer-facing product features, end-to-end
• iOS or mobile design experience a plus
• Ability to translate user needs, goals, and pain points into highly functional designs
• A keen eye for visual detail, layout, hierarchy, typography, and animation
• Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
• An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins
• Solid understanding of HTML and CSS fundamentals and can communicate with engineers to ensure designs are correctly implemented.

What We Offer
• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
• The salary range for this role is $120,000.00-$130,000.00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional monthly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate, SevenRooms has dining, hotel F&B, nightlife, and entertainment clients in more than 1000 cities worldwide, including: Marriott International, Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, José Andrés Group, LDV Hospitality, Union Square Hospitality Group, Australian Venue Company, Altamarea Group, AELTC, The Wolseley Hospitality Group, Zuma, Live Nation and Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:
• Inc. Best Workplaces (2023, 2022, 2020)
• Inc. 5000 (2023, 2022)
• Ragan’s Platinum HR Awards Finalist (2022)
• Built in Best Places to Work NYC (2023, 2022, 2021, 2020)
• Built in Best Place to Work NYC – Midsize Companies (2023, 2022)
• VentureFizz Unique PTO (2022)
• Forbes Best Startup Employers (2022)

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences
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via Greenhouse posted_at: 17 days agoschedule_type: Full-time
The Team & Role We are looking for a Customer Success Manager to help secure the long-term success of our customers. You will provide support throughout their entire life cycle including deployment, training, and adoption. This role is essential in the success of ensuring that our clients are provided with a world-class experience and opportunities to further develop their business... The SevenRooms CS Team is the heartbeat of our customers. We The Team & Role

We are looking for a Customer Success Manager to help secure the long-term success of our customers. You will provide support throughout their entire life cycle including deployment, training, and adoption. This role is essential in the success of ensuring that our clients are provided with a world-class experience and opportunities to further develop their business...

The SevenRooms CS Team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the SevenRooms mission makes it easy to be obsessed with our customers. You will report to our Manager of Customer Success.

What You’ll Do
• Customer Success Management: Manage your book of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell opportunities to pass to our account development teams. Develop success plans to ensure customer objectives are achieved with support from 7R product and service offerings. You’ll build strong, long-lasting relationships and become a trusted advisor with key stakeholders and executive sponsors.
• Data-Focus: Maintain data integrity to track key metrics, specifically ROI. You will then analyze your findings and make recommendations to optimize for maximum revenue.
• Technical Aptitude: Become an expert on the SevenRooms platform providing technical and business solutions; assisting with product adoption and optimization
• Collaboration: Work seamlessly with various teams across SevenRooms to ensure we’re delivering quality and thoughtful products to our clients.

Who You Are
• 4+ years of experience working in a Customer Success or Account Management role
• Excellent verbal and written communications skills
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience building and implementing systems and process for internal communication
• Proven ability to manage multiple projects while paying attention to detail

What We Offer
• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
• The salary range for this role is $65,000.00 - $75,000.00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Spring Health, Carrot, and Headspace.
• Employee programs and recognition: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You'll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you're a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs
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via Greenhouse posted_at: 28 days agoschedule_type: Full-time
The Team & Role We are looking for an enthusiastic, experienced Senior IT Engineer to join our fast-paced and dynamic team. This is a generalist role responsible for delivering exceptional IT support while also building and implementing the tools needed for us to scale. This position reports to our Senior Manager of Information Technology within the Engineering Department... The mission of the SevenRooms IT team is to provide world-class IT service The Team & Role

We are looking for an enthusiastic, experienced Senior IT Engineer to join our fast-paced and dynamic team. This is a generalist role responsible for delivering exceptional IT support while also building and implementing the tools needed for us to scale. This position reports to our Senior Manager of Information Technology within the Engineering Department...

The mission of the SevenRooms IT team is to provide world-class IT service to a globally distributed remote workforce with office hubs in New York, London, and Australia. We believe in automation, asynchronous self-service over hand-holding, and a generative team culture. We are a passionate group of empathetic builders, critical thinkers, and friendly humans ready to help the business succeed.

Our tech stack includes: Okta, Google Workspaces, Slack, Atlassian, 1Password, macOS, Kandji, and more.

What You'll Do
• System administration of our IT SaaS tools
• Build automation to make IT processes repeatable, scalable, and secure
• Routinely contribute to our internal knowledge base and documentation
• Resolve technical IT support issues for Roomies around the world
• Reliability execute onboarding and offboarding tasks including IT orientation
• Participate in the team’s after-hours on-call schedule
• Coach less experienced team members

Who You Are
• 4+ years of IT system engineering experience
• Expertise in Google Workspace and Okta management
• Prior success building employee lifecycle automation using Okta Workflows
• In-depth experience troubleshooting macOS, iOS, & Windows devices, managed by MDM
• Excellent communication and prioritization skills
• Passion for learning and team first mindset
• Comfort working independently and unblocking yourself and others
• Preferred but not required:
• Previous work experience at a startup or other fast-paced environment
• Past experience mentoring
• Hands-on experience with our tech stack
• Working knowledge of A/V conferencing systems
• Proficiency with one or more scripting languages (Bash, Powershell, Python, etc)

What We Offer
• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
• The salary range for this role is $105,000-$122,500. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Spring Health, Carrot, and Headspace.
• Employee programs and recognition: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You'll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you're a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs
Show more details...
via Wellfound posted_at: 13 days agoschedule_type: Full-time
The Team & Role As an Account Executive, you'll work directly with restaurants and hospitality groups to identify gaps in their current tools, recommending the appropriate SevenRooms Platform solutions: including reservation, waitlist and table management, Online Ordering for delivery & pickup, marketing automation, and more... This role is necessary to the success of empowering hospitality operators everywhere to excel, be inspired, and deliver The Team & Role

As an Account Executive, you'll work directly with restaurants and hospitality groups to identify gaps in their current tools, recommending the appropriate SevenRooms Platform solutions: including reservation, waitlist and table management, Online Ordering for delivery & pickup, marketing automation, and more...

This role is necessary to the success of empowering hospitality operators everywhere to excel, be inspired, and deliver magical guest experiences every day. You will add new restaurants to the SevenRooms platform and collaborating with our operational teams to support the onboarding of those new accounts. You will foster relationships with these operators to guarantee a smooth transition as they come on board and to ensure they are excited and committed about using the SevenRooms platform.

The SevenRooms Sales team is on a mission to redefine and reshape the hospitality industry for restaurant operators around the globe. SevenRooms Account Executives are trusted advisors and expert relationship-builders, approaching every conversation with potential clients in a consultative manner to identify their existing business gaps and thinking creatively to present the perfect solution. We are changing the current landscape by opening the door for hospitality operators to own their guest relationships, reducing dependency on 3rd party networks, and streamlining operations. A group of go-getters, we are determined to share our operator-first and operator-only guest engagement solution, and to be a true and trusted partner to all hospitality businesses.

What You'll Do
• Restaurant Acquisition: Develop and grow a pipeline of restaurants and hospitality groups.
• Sales Experience: Master the value proposition of the SevenRooms platform to help operators understand how we can help their business.
• Presentations: Conduct meetings and demos both virtually and in person when applicable.
• Full Cycle Sales: Own 100% of the sale from prospecting, pitching, negotiation, contracts and through to go-live: including live product demonstrations, follow-ups, agreement signing, etc.
• Trusted Advisor: Build relationships with your partners and always advocate for SevenRooms clients to ensure their success

Who You Are
• 3+ years of hospitality technology sales experience
• Face-to-face and virtual presentation capability
• Autonomous in your work and able to work both in-office and remotely
• Technologically savvy and can learn new tools
• Perform daily responsibilities with a drive for results
• Experience with Salesforce, Outreach, and equivalent tools
• Restaurant / Hospitality experience a plus
• Travel into core markets periodically

What We Offer
• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
• The salary range for this role is $70,000.00 - 72,500.00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional monthly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

SEVENROOMS focuses on SaaS, Enterprise Software, CRM, Hospitality, and Restaurants. Their company has offices in New York City, New York, Hong Kong, Singapore, and London. They have a large team that's between 201-500 employees. To date, SEVENROOMS has raised $75.009M of funding; their latest round was closed on June 2020.

You can view their website at https://sevenrooms.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt
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via Wellfound posted_at: 13 days agoschedule_type: Full-time
The Team & Role We are looking for a Product Manager with a specialized focus on guest and consumer experience who will be responsible for setting the direction of and driving strategic initiatives to ensure a cohesive consumer experience across our different software solutions. Your work will be rooted in building features that excite and delight diners as they reserve and book personalized... experiences from venues leveraging the SevenRooms platform. The Team & Role

We are looking for a Product Manager with a specialized focus on guest and consumer experience who will be responsible for setting the direction of and driving strategic initiatives to ensure a cohesive consumer experience across our different software solutions. Your work will be rooted in building features that excite and delight diners as they reserve and book personalized... experiences from venues leveraging the SevenRooms platform. You will be joining a 15 person team and reporting directly to our VP of Product.

Guest Experience (or GX for short) is a team that is specifically focused on - you guessed it - the guest experience. This is a consumer and internal user facing team building next generation booking, ordering, and event reservation experiences. Leveraging all the power and customizability of the SevenRooms platform, this fun and ambitious team is looking for a consumer focused, data driven PM looking to innovate in the most visible aspect of our product, owning an entire user experience from end to end.

We’ve built our product team up with the most creative, driven, and passionate entrepreneurs and foodies we could find. This small but mighty team is incredibly collaborative, while having the independence to find their niche and have a large impact while doing so. We are the bridge between our clients and our platform and we absolutely love what we do (and we love doing it together).

What You’ll Do
• Product Management: Define business and product requirements; Lead cross-functional teams to execute on product plans and to deliver results; Function as the Product Owner of a development team to define, deliver, build and iterate on capabilities.
• Project Management: Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints that meets and hopefully exceeds partner expectations. Get in front of stakeholders to prioritize and execute on key functionality.
• Collaboration: Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
• Customer Research: Research, analyze, and interview customers and users to understand their requirements, operational impacts and needs, competitive offerings, cases from Customer Support, and translate these into feature specs or product improvements.

Who You Are
• 2+ years of product management experience; 3+ years of B2C or B2B SaaS application experience required
• Experience working with external executive-level partners or clients, including expectation setting, discovery and collaboration, and successful delivery of offerings
• Experience shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
• Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
• Curiosity to dig several layers deep into solutions with an eye toward continuous improvement and creative thinking
• Experience working in Hospitality and knowledge and excitement for working with restaurant and hotel operators preferred but not required
• An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins

What We Offer
• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
• The salary range for this role is $135,000 - $145,000. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional monthly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

SEVENROOMS focuses on SaaS, Enterprise Software, CRM, Hospitality, and Restaurants. Their company has offices in New York City, New York, Hong Kong, Singapore, and London. They have a large team that's between 201-500 employees. To date, SEVENROOMS has raised $75.009M of funding; their latest round was closed on June 2020.

You can view their website at https://sevenrooms.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt
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via Wellfound posted_at: 7 days agoschedule_type: Full-time
The Team & Role We are looking for a dynamic People Success (HR) Generalist to join our People Success Team. In this role, you will work closely with managers and employees to understand their needs, provide high touch business support and drive initiatives that set our Roomies up for success throughout their employee journey at SevenRooms. This is a unique, employee-facing and impactful role... with the ability to create change. The People Success The Team & Role

We are looking for a dynamic People Success (HR) Generalist to join our People Success Team. In this role, you will work closely with managers and employees to understand their needs, provide high touch business support and drive initiatives that set our Roomies up for success throughout their employee journey at SevenRooms. This is a unique, employee-facing and impactful role... with the ability to create change.

The People Success Team is a part of the SevenRooms People Team. Our mission is to enable Roomies to bring their best selves to work in order to do their best work. We take a holistic approach to understanding our organization’s needs and designing people-centric solutions that help our Roomies perform, learn and grow.

What You’ll Do
• Develop strong relationships with employees, managers and leadership
• Develop and maintain a deep understanding of all areas of the business, including core product knowledge
• Act as the main People Success point of contact for Roomies, championing employee needs and responding to or resolving inquiries
• Manage employee onboarding and off-boarding processes, in partnership with Talent Acquisition and People Ops Teams, to ensure a positive employee experience
• Set up and facilitate performance management cycles (Check-Ins, Mid-Year & Annual Review Cycles and additional feedback loops)
• Support performance improvement processes with People Success Team and HR Director (EMEA & APAC)
• Support employee & manager trainings and employee engagement workshops
• Create or assist with internal employee communications
• Create People Success dashboards, resources and reporting, and harness insights to drive business decisions
• Proactively make and implement recommendations that enhance People Success programs and offerings
• Collaborate with People Success Team and HR Director to guide managers and leaders on organizational design and succession planning
• Help manage accurate employee data across People Team systems (Lattice, BambooHR, etc.)
• Be the bridge from People Success Team to Talent Acquisition, People Operations and Talent Experience Teams to ensure we meet our People Team roadmap and overall business objectives, including working on cross-functional projects

Who You Are
• Minimum 3+ years of relevant People Operations/HR work experience
• Experience with People Team tech stack and Google Workspace systems
• Experience supporting a global talent population strongly preferred
• Relevant HR certifications and/or understanding of HR policies preferred
• Passion for people and developing authentic, meaningful connections
• Strong written and verbal communication skills
• Strong emotional intelligence (EQ)
• Strong analytical skills, with the ability to leverage data to tell a story and inform business decisions
• Creative, curious problem solver with a bias towards thoughtful action and achieving results
• Highly detail oriented with effective project management skills
• Collaborative team player, but also able to drive initiatives independently
• Ability to connect the dots, develop strong business acumen and establish trust at all levels

What We Offer
• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
• The salary range for this role is $85,000-$95,000. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

SEVENROOMS focuses on SaaS, Enterprise Software, CRM, Hospitality, and Restaurants. Their company has offices in New York City, New York, Hong Kong, Singapore, and London. They have a large team that's between 201-500 employees. To date, SEVENROOMS has raised $75.009M of funding; their latest round was closed on June 2020.

You can view their website at https://sevenrooms.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt
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via Wellfound schedule_type: Full-time
The Team & Role The SevenRooms Data & Analytics team is looking for a Senior Data Analyst to contribute to the development of the data culture at SevenRooms! In this role, you will analyze and provide insights & trends to drive product usage and customer engagement. Your main internal client will be the Product Team, and you will be directly responsible to partner and make recommendations that... help them build innovative, engaging and easy-to-use The Team & Role

The SevenRooms Data & Analytics team is looking for a Senior Data Analyst to contribute to the development of the data culture at SevenRooms! In this role, you will analyze and provide insights & trends to drive product usage and customer engagement. Your main internal client will be the Product Team, and you will be directly responsible to partner and make recommendations that... help them build innovative, engaging and easy-to-use products to transform the hospitality industry and maximize revenue for our customer base.

We are building a team of Data Analysts within our Data & Analytics Team (DAE) who are essential in driving insights for key functions across our business. As a member of our DAE team, you will participate in and lead the technical execution of business intelligence and analytics related projects of large scope and complexity. Translation of this complex information to help business key stakeholders make decisions is of utmost importance. Our Data & Analytics Team sits within Finance and works closely and collaboratively with all areas of our business, and you will report directly to our Head of Data & Analytics.

What You’ll Do
• Collaboration/Partnership: Partner closely with members of the Data, Product, Engineering, Revenue Operations, Finance, Marketing and Customer Success leadership Teams. Create innovative ways to share data and insights back to the business. Identify critical operational questions that can be answered through new data insights.
• Data Analytics: Own and improve KPI reporting to measure product usage, application performance, customer engagement, and customer retention. Combine data from disparate data sources into scalable models while maintaining accuracy in deliverables. Investigate, troubleshoot, and solve data quality issues.
• Reporting: Compile analytics into reporting & visualizations that empower our Product and Engineering Teams to make educated, data-driven decisions. Lead the development and documentation of organizational data assets and definitions.
• Product Knowledge: Become a subject matter expert on everything related to our SevenRooms core products and features. Through training and close collaboration with our Product and Engineering Teams, you’ll work to not only understand our platform and customer use cases, but to identify key areas of improvement based on various data sources.
• Process Improvements: Support incoming business requests, compile root cause analyses and solve common issues at the source. Drive advanced analyses to identify underlying business and product trends and provide strategic recommendations.

Who You Are
• 5+ years of experience working with complex, structured, and unstructured datasets related to product usage and customer engagement
• Experience with SQL and cloud business intelligence tools (e.g. Looker, Tableau, Data Studio, etc.); understanding of cloud data warehousing and ETL/ELT techniques is a plus
• You can effectively communicate complex data concepts so they are understandable, consumable, and/or actionable by variable audiences
• You’re able to adapt quickly to the evolving needs of a high-growth SaaS business and create pragmatic and innovative solutions to complex business problems
• You’re able to facilitate cross-organizational collaboration to drive actionable and measurable results

What We Offer
• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
• The salary range for this role is $135,000-$145,000. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional monthly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences and bring more guests back, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, and marketing automation. SevenRooms empowers operators to own, analyze and optimize every step of the guest journey, enabling a more data-driven approach to hospitality.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate, SevenRooms has dining, hotel F&B, nightlife, sporting and entertainment clients in more than 250 cities worldwide, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Bagatelle, Altamarea Group, AELTC (Wimbledon), Giordano’s, D&D London, The Wolseley Hospitality Group, Zuma, Live Nation and Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:
• Inc. Best Workplaces (2022, 2020)
• Inc. 5000 (2022)
• Ragan’s Platinum HR Awards Finalist (2022)
• Built in Best Places to Work NYC (2022, 2021, 2020)
• Built in Best Place to Work NYC – Midsize Companies (2022)
• VentureFizz Unique PTO (2022)
• Forbes Best Startup Employers (2022)

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. * We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.*

View our Prospective Employee Privacy Notice by visiting* *https://bit.ly/2P6ey4M

#LI-Remote

#BI-Remote

SEVENROOMS focuses on SaaS, Enterprise Software, CRM, Hospitality, and Restaurants. Their company has offices in New York City, New York, Hong Kong, Singapore, and London. They have a large team that's between 201-500 employees. To date, SEVENROOMS has raised $75.009M of funding; their latest round was closed on June 2020.

You can view their website at https://sevenrooms.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt
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via Salary.com posted_at: 21 days agoschedule_type: Full-time
The Team & Role The Sale Development Representative (SDR) will create new business sales opportunities for SevenRooms. SDRs will research restaurants, hotels, and hospitality operators in the APAC region. Then, the SDR will create an outreach plan and determine how these operators can benefit from using the SevenRooms platform. SDRs will identify, engage, and qualify prospects that fit within... our target customer profile. You will play an important The Team & Role

The Sale Development Representative (SDR) will create new business sales opportunities for SevenRooms. SDRs will research restaurants, hotels, and hospitality operators in the APAC region. Then, the SDR will create an outreach plan and determine how these operators can benefit from using the SevenRooms platform. SDRs will identify, engage, and qualify prospects that fit within... our target customer profile. You will play an important role in the sales process by promoting the power of our one of a kind guest experience and retention platform through introductory and discovery calls. Our most successful SDRs are curious, autonomous, and goal-focused. You are someone that is connects and builds positive relationships with people from all walks of life.

The SevenRooms Sales team is on a mission to redefine and reshape the hospitality industry for restaurant operators around the globe. We are changing the current landscape by opening the door for hospitality operators to grow their guest relationships, reducing dependency on 3rd party networks, and streamlining operations. SDRs can expect to be supported and challenged by their manager and peers, steering them towards a successful SDR tenure with career pathing into other areas of the business such as management, Sales (Account Executive), Marketing, or Customer Success roles. You will report to our Director of Sales Development who is focused on the production and professional development of the team.

What You'll Do
• Prospecting: Prospect and identify clients to contact by email outreach and cold calling
• Engagement: Inspire prospects to learn about how SevenRooms can be an asset to their business
• Pipeline Management: Manage an organized pipeline in Salesforce.com
• Outreach & Research: Test new technologies to source contact information and facilitate outbound outreach; discover new target markets and implement thoughtful campaigns through outbound calls and emails; assist the sales team by identifying relevant decision makers
• Relationship Building: Establish relationships with prospects in the US and across the world

Who You Are
• You have 1 years of previous work experience and are passionate about the hospitality industry
• You have cold calling, sales training and Salesforce.com experience is preferred
• You have incredible attention to detail and are able to juggle multiple requests
• You are comfortable working autonomously in a quota-driven sales environment
• You have strong written and verbal communication skills
• You excel when faced with a challenge

What We Offer
• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums and the option to work anywhere at any time.
• Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional monthly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs
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via Wellfound schedule_type: Full-time
About the Role SevenRooms is looking for a Senior Manager, Accounting to lead the management of daily accounting processes and financial reporting. The ideal candidate is well organized, possesses a strong attention to detail, and can thrive in a fast-paced and dynamic environment. This individual should be a self-starter, comfortable with owning projects from start to finish and proactively... providing insights to our Finance Team, Leadership Team About the Role

SevenRooms is looking for a Senior Manager, Accounting to lead the management of daily accounting processes and financial reporting. The ideal candidate is well organized, possesses a strong attention to detail, and can thrive in a fast-paced and dynamic environment. This individual should be a self-starter, comfortable with owning projects from start to finish and proactively... providing insights to our Finance Team, Leadership Team and key stakeholders across the business.

What You'll Do
• Manage monthly close processes, including but not limited to general ledger review, journal entry review, and analysis and reconciliation of P&L and Balance Sheet accounts
• Prepare GAAP Financial Statements with a walk to Management reporting on a monthly basis
• Act as the subject matter expert on Revenue Recognition guidance. Support all Customer facing functions in ensuring policies and procedures result in accurate revenue reporting
• Supervise Accounting staff and review their deliverables for compliance and accuracy
• Develop and maintain technical accounting policies and memos
• Own financial systems and financial system requirements for accounting, Accounts Payable, Expense Reimbursement, etc.
• Oversee external accountants for audit and tax, and ensure timely completion of third party services
• Evaluate and Implement process and system improvements where necessary, with the goal being to close the books as quickly and accurately as possible

Who You Are
• Bachelor's degree in Accounting and a CPA required
• 7+ years of accounting experience, with prior experience managing an accounting team
• Effective leader with a proven ability to build, inspire and motivate teams
• Public accounting audit experience strongly preferred
• Strong Technical understanding of accounting principles and GAAP
• Excellent ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Excellent ability to partner with technical and non-technical audiences
• Proficient in Netsuite, Microsoft Excel (including vlookups and pivot tables), Word, and PowerPoint

What We Offer
• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
• The salary range for this role is $130,000-$140,000. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences and bring more guests back, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, and marketing automation. SevenRooms empowers operators to own, analyze and optimize every step of the guest journey, enabling a more data-driven approach to hospitality.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate, SevenRooms has dining, hotel F&B, nightlife, sporting and entertainment clients in more than 250 cities worldwide, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Bagatelle, Altamarea Group, AELTC (Wimbledon), Giordano’s, D&D London, The Wolseley Hospitality Group, Zuma, Live Nation and Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:
• Inc. Best Workplaces (2022, 2020)
• Inc. 5000 (2022)
• Ragan’s Platinum HR Awards Finalist (2022)
• Built in Best Places to Work NYC (2022, 2021, 2020)
• Built in Best Place to Work NYC - Midsize Companies (2022)
• VentureFizz Unique PTO (2022)
• Forbes Best Startup Employers (2022)

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/2P6ey4M

#LI-Remote

#BI-Remote

SEVENROOMS focuses on SaaS, Enterprise Software, CRM, Hospitality, and Restaurants. Their company has offices in New York City, New York, Hong Kong, Singapore, and London. They have a large team that's between 201-500 employees. To date, SEVENROOMS has raised $75.009M of funding; their latest round was closed on June 2020.

You can view their website at https://sevenrooms.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt
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