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Related Questions
Can I tip my Shipt shopper and how?
A9: Absolutely! Tipping your Shipt shopper is greatly appreciated for their exceptional service. You have the option to tip your shopper directly through the app or website after the delivery is complete. Shipt provides a convenient way to show gratitude to your shopper for their efforts in ensuring a smooth grocery delivery experience.
Do I need to be present at home to receive my Shipt.com delivery?
A10: While it is highly recommended for customers to be present during the scheduled delivery window, Shipt.com accommodates flexibility. If you cannot be home, you can choose the "Leave at My Door" delivery option. However, perishable items or items requiring refrigeration may require immediate attention. Communicate any specific delivery instructions or considerations to the shopper to ensure a seamless experience.
What is Shipt.com and how does it work?
A1: Shipt.com is a leading grocery delivery service that connects customers with a network of personal shoppers. Customers can conveniently order groceries and household essentials through the Shipt app or website. Once an order is placed, it is assigned to a local shopper who shops for the requested items at popular retailers. The shopper then delivers the order directly to the customer's doorstep within the chosen delivery window.
What safety protocols does Shipt.com follow amid the COVID-19 pandemic?
A8: Shipt.com takes the safety and well-being of its customers and shoppers seriously. In response to the COVID-19 pandemic, Shipt implemented a "Leave at My Door" delivery option, allowing customers to request contactless delivery. Shoppers also follow safety guidelines, including wearing masks and regularly sanitizing their hands and shopping equipment to minimize potential risks.
Can I modify my order after it has been placed on Shipt.com?
A6: Shipt.com understands that changes may arise. While you cannot modify an order once it has been submitted, you can request changes or add additional items by directly communicating with your personal shopper through the in-app chat feature. The shopper will do their best to accommodate reasonable modifications or additions, though it ultimately depends on factors such as store availability and timing.
Are there any delivery fees associated with Shipt.com?
A4: Shipt.com offers flexible delivery options. Customers can either pay a per-delivery fee for each individual order or choose to subscribe to an annual membership, which grants unlimited free deliveries for all orders above a certain minimum. The annual membership is an excellent value for regular Shipt users, providing a cost-effective way to enjoy the convenience of grocery delivery.
Which stores can I shop from through Shipt.com?
A3: Shipt.com partners with various major grocery retailers to provide customers with a wide range of options. Some popular partner stores include Target, Meijer, Publix, Kroger, and H-E-B, among others. Availability may vary depending on your location, but Shipt consistently expands its store partnerships to cater to an increasing number of customers.
Does Shipt.com deliver alcohol or prescription medications?
A7: Yes, Shipt.com offers alcohol delivery in select areas where permitted by law. Customers must be of legal drinking age and provide identification upon delivery. However, Shipt currently does not deliver prescription medications as it focuses primarily on groceries and household essentials. Specialty items and unique regulations may vary by location, so verifying local availability is always encouraged.
How do I become a Shipt member?
A2: Becoming a Shipt member is simple. Visit Shipt.com or download the Shipt app, and sign up for an account. After providing some necessary information, select the Shipt membership that suits your needs and proceed with the payment. Once you've subscribed, you can start placing orders immediately and enjoy the benefits of same-day grocery delivery.
How do I schedule a delivery using Shipt.com?
A5: Scheduling a delivery with Shipt.com is effortless. After placing your order, proceed to the checkout page and select a convenient delivery window that suits your schedule. Shipt provides one-hour time slots, allowing you to choose the most suitable timeframe to receive your groceries. Ensure that you're available during the selected window to receive your delivery promptly.