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Related Questions
Does Shopee have an app?
Answer: Yes, Shopee has a mobile application for both Android and iOS devices. The app is free to download and offers customers a convenient way to shop on Shopee. The app includes all of the same features as the Shopee website, including the ability to browse and purchase products, manage orders, track shipments, and contact customer service. Customers can also access exclusive app-only promotions, discounts, and rewards.
Does Shopee offer free shipping?
Answer: Yes, Shopee offers free shipping to customers who purchase eligible items. Eligible items are indicated with a ‘Free Shipping’ label on the product page. Customers can also view a list of eligible items on the Shopee Free Shipping page. Customers should note that the minimum purchase amount and delivery location may vary according to the seller.
Is Shopee safe?
Answer: Shopee is committed to providing a safe and secure shopping experience for its customers. Shopee utilizes a range of safety measures to ensure that customers are protected from fraudulent activities. These include the use of advanced fraud detection technology, secure payment systems, enhanced customer service, and strict seller policies. Shopee also offers a Buyer Protection Program, which provides buyers with protection against any product or service that does not meet the stated specifications.
How long does Shopee take to deliver?
Answer: The delivery time for orders on Shopee depends on several factors, such as the seller’s location and the delivery method. Generally, most orders in Thailand are expected to be delivered within 5-7 business days. Customers can track their orders on the ‘My Orders’ page to view the estimated delivery time. Customers should also take note of the seller’s delivery policy and any applicable delivery fees.
How do I track my order on Shopee?
Answer: Customers can track their orders on Shopee via the ‘My Orders’ page. On this page, customers can view their order history and track their current orders. Once the order has been shipped, customers can click ‘Track’ to view the order’s shipment status. The tracking number and estimated delivery time will be displayed. Customers can also use the tracking number to track their order on the shipping carrier’s website.
What is Shopee?
Answer: Shopee is an online marketplace and mobile application in Southeast Asia that offers a convenient and secure way for people to shop for goods, products, and services. Shopee was founded in 2015 and is headquartered in Singapore. It operates in Thailand, Malaysia, Singapore, Indonesia, Vietnam, the Philippines, Taiwan, and Brazil. Shopee offers a range of products and services across categories such as fashion, electronics, toys, health and beauty, home and living, and more. The platform also provides various payment options, shopping support features, promotional campaigns, and customer service.
How do I return an item on Shopee?
Answer: To return an item on Shopee, customers need to contact Shopee customer service and initiate a return request. Customers can either do this via the in-app chat feature, email, or telephone. Once the return request is approved, customers must ship the item back to the seller within 7 days. Shopee recommends that customers use a reliable shipping method that includes a tracking number and insurance. Customers should keep a copy of the return shipping receipt for their records.
How do I contact Shopee customer service?
Answer: Shopee offers customers a range of ways to contact its customer service team. Customers can reach out via the in-app chat feature, email, or telephone. For in-app chat, customers can simply click on the ‘Contact Us’ button located in the bottom right-hand corner of the Shopee app. For email, customers can send their inquiries to shopee_support@shopee.co.th. For telephone, customers can call +66 2-347-0800. The Shopee customer service team is available 24 hours a day, 7 days a week.
How do I pay on Shopee?
Answer: Shopee offers a range of payment options for customers. These include credit and debit card payments, online banking payments, and cash on delivery (COD). For credit and debit card payments, customers can select Visa, MasterCard, and American Express. For online banking payments, customers can select from over 30 banks in Thailand. For cash on delivery, customers can pay the full amount in cash when they receive their order.
How do I cancel an order on Shopee?
Answer: Customers can cancel an order on Shopee by accessing the ‘My Orders’ page and selecting ‘Cancel’. Customers should note that orders cannot be canceled if the seller has already shipped the item. In this case, customers can request a return or exchange from the seller. Customers should also take note of Shopee’s Cancellation Policy, which outlines the terms and conditions for order cancellation.
Popular Questions
Can I shop on Shopee from USA?
Yes, Shopee ships internationally. Please note that shipping rates will vary depending on the weight and size of your parcel, as well as your delivery address.
How do I log into my Shopee website?
Via phone number/email address/Shopee username with account password. ... Via SMS. ... Via Google, Facebook, or Apple account. ... Via QR code on Shopee Website (scan with Shopee App)
Is Shopee a website?
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. Launched in 2015, it is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and fulfillment support.
Is Shopee for Philippines only?
Shopee is currently available in the Philippines, Taiwan, Thailand, Singapore, Malaysia, Indonesia and Vietnam.
Is Shopee an Indian app?
(Shopee) is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad.
How can I download Shopee on my laptop?
Go to the App Store or Google Play, and search Shopee on the search bar. Tap “Shopee App” and install it. Click here to register to Shopee.
Is Shopee a website or app?
Download Shopee APP: Best Online Shopping Platform in the Philippines.
Can you use Shopee in USA?
You can buy from Shopee platforms of other countries (e.g. Shopee SG, Shopee MY, Shopee ID, etc.), but these purchases can only be delivered to local addresses in the same country. For example, products purchased via Singapore's Shopee platforms (App or Website) can only be delivered to local addresses in Singapore.
Does Shopee Taiwan ship to USA?
Shopee Taiwan is not yet available to international buyers. As a result, you must use a Taiwan-based shopping agent service to complete your purchase on the Shopee Taiwan website.
What country is available for Shopee?
Shopee is currently available in the Philippines, Taiwan, Thailand, Singapore, Malaysia, Indonesia and Vietnam.
Why was Shopee discontinued?
Social commerce platform Shopee is exiting India citing “global market uncertainties”, less than six months after it launched in the country.
How do I install Shopee?
Go to the App Store or Google Play, and search Shopee on the search bar. Tap “Shopee App” and install it. Click here to register to Shopee. Was this article helpful?
How do I download Shopee on my computer?
Launch LDPlayer and search Shopee PH: Shop this 11.11 on the search bar. Enjoy playing Shopee PH: Shop this 11.11 on your PC with LDPlayer.
What is a Shopee app?
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. Launched in 2015, it is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and fulfillment support.