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Most recent job postings at SingleCare
via Singlecare.applicantstack.com
posted_at: 16 days agoschedule_type: Full-time
Company:
SingleCare provides prescription benefit solutions directly to millions of people through its free-to-use prescription discount card. We have saved our users over $4B on prescription medications since 2015. We are working together to solve big problems and create value in an industry that is personal for everyone - healthcare...
SingleCare is the consumer-facing brand of RxSense, a privately held health technology company whose mission
Company:
SingleCare provides prescription benefit solutions directly to millions of people through its free-to-use prescription discount card. We have saved our users over $4B on prescription medications since 2015. We are working together to solve big problems and create value in an industry that is personal for everyone - healthcare...
SingleCare is the consumer-facing brand of RxSense, a privately held health technology company whose mission is to make prescription drugs more affordable for everyone.
Position Summary:
As an Independent Advocate, you will help drive growth for the SingleCare brand by visiting medical offices and educating office staff on our free prescription discount card, which has helped millions of people save up to 80% on their medications. Whether you are an established healthcare sales professional or just breaking into the field, SingleCare could be the perfect fit for you. We are looking for advocates in all major US cities.
Skills & Experience:
As an advocate, you will spend time visiting medical offices and educating office staff on the SingleCare discount card. You will build and maintain relationships with healthcare professionals and influence the long-term strategic marketing of SingleCare.
• Exceptional interpersonal skills and ability to build strong relationships
• Excellent verbal and written communication skills
• Self-motivated & comfortable working independently
• Health-related sales experience is preferred but not required
Additional Details:
• Comprehensive, on-demand training offered
• 100% commission-based opportunity with uncapped earning potential + monthly bonus incentives
Interested in Applying?
To be considered for the Independent Advocate opportunity, please fill out our application. All qualified candidates will be contacted directly Show more details...
SingleCare provides prescription benefit solutions directly to millions of people through its free-to-use prescription discount card. We have saved our users over $4B on prescription medications since 2015. We are working together to solve big problems and create value in an industry that is personal for everyone - healthcare...
SingleCare is the consumer-facing brand of RxSense, a privately held health technology company whose mission is to make prescription drugs more affordable for everyone.
Position Summary:
As an Independent Advocate, you will help drive growth for the SingleCare brand by visiting medical offices and educating office staff on our free prescription discount card, which has helped millions of people save up to 80% on their medications. Whether you are an established healthcare sales professional or just breaking into the field, SingleCare could be the perfect fit for you. We are looking for advocates in all major US cities.
Skills & Experience:
As an advocate, you will spend time visiting medical offices and educating office staff on the SingleCare discount card. You will build and maintain relationships with healthcare professionals and influence the long-term strategic marketing of SingleCare.
• Exceptional interpersonal skills and ability to build strong relationships
• Excellent verbal and written communication skills
• Self-motivated & comfortable working independently
• Health-related sales experience is preferred but not required
Additional Details:
• Comprehensive, on-demand training offered
• 100% commission-based opportunity with uncapped earning potential + monthly bonus incentives
Interested in Applying?
To be considered for the Independent Advocate opportunity, please fill out our application. All qualified candidates will be contacted directly Show more details...
via Salary.com
schedule_type: Full-time
At SingleCare, we believe that feeling better shouldn't be painful. Our super-smart system and close relationships with the big pharmacies mean we can set lower prices on tens of thousands of drugs. So with or without insurance, showing your SingleCare card to your local pharmacist means you can save big time on the stuff that really matters.
At SingleCare, you will help drive growth and shape... the future of the healthcare industry. SingleCare’s
At SingleCare, we believe that feeling better shouldn't be painful. Our super-smart system and close relationships with the big pharmacies mean we can set lower prices on tens of thousands of drugs. So with or without insurance, showing your SingleCare card to your local pharmacist means you can save big time on the stuff that really matters.
At SingleCare, you will help drive growth and shape... the future of the healthcare industry. SingleCare’s free pharmacy savings card provides discounts of up to 80% on most FDA-approved prescription medications. We are looking for reps in all major U.S. cities.
Responsibilities:
• Educate office staff how patients can save up to 80% on their prescription medications
• Distribute savings cards by engaging with medical offices
• Build and maintain relationships with healthcare providers, serving as account manager
• Manage multiple accounts simultaneously
• Influence long-term strategic branding of SingleCare
Qualifications:
• Technical and consultative skills with a proven track record
• Exceptional interpersonal skills and ability to build strong relationships
• Excellent verbal and written communication skills
• Strong presentation skills
• Ability to work independently to cover accounts and drive revenue
• Medical/pharmaceutical experience is preferred but not required
Training and Compensation:
• Comprehensive training program offered
• 1099 Position
• 100% commission-based
• Uncapped earning potential
• Monthly incentive bonus programs
'Work Location:
• On the roadWork RemotelyYes
Job Types: Full-time, Part-time, Contract
Pay: $2,000.00 - $10,000.00 per month
Benefits:
• Flexible schedule
Schedule:
• Monday to Friday
Experience:
• Sales: 1 year (Preferred)
License/Certification:
• Driver's License (Required)
Work Location: On the road Show more details...
At SingleCare, you will help drive growth and shape... the future of the healthcare industry. SingleCare’s free pharmacy savings card provides discounts of up to 80% on most FDA-approved prescription medications. We are looking for reps in all major U.S. cities.
Responsibilities:
• Educate office staff how patients can save up to 80% on their prescription medications
• Distribute savings cards by engaging with medical offices
• Build and maintain relationships with healthcare providers, serving as account manager
• Manage multiple accounts simultaneously
• Influence long-term strategic branding of SingleCare
Qualifications:
• Technical and consultative skills with a proven track record
• Exceptional interpersonal skills and ability to build strong relationships
• Excellent verbal and written communication skills
• Strong presentation skills
• Ability to work independently to cover accounts and drive revenue
• Medical/pharmaceutical experience is preferred but not required
Training and Compensation:
• Comprehensive training program offered
• 1099 Position
• 100% commission-based
• Uncapped earning potential
• Monthly incentive bonus programs
'Work Location:
• On the roadWork RemotelyYes
Job Types: Full-time, Part-time, Contract
Pay: $2,000.00 - $10,000.00 per month
Benefits:
• Flexible schedule
Schedule:
• Monday to Friday
Experience:
• Sales: 1 year (Preferred)
License/Certification:
• Driver's License (Required)
Work Location: On the road Show more details...
via Talent.com
posted_at: 2 days agoschedule_type: Full-time
Company :
SingleCare provides prescription benefit solutions directly to millions of people through its free-to-use prescription discount card...
We have saved our users over $4B on prescription medications since 2015. We are working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
SingleCare is the consumer-facing brand of RxSense, a privately held health technology company whose mission
Company :
SingleCare provides prescription benefit solutions directly to millions of people through its free-to-use prescription discount card...
We have saved our users over $4B on prescription medications since 2015. We are working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
SingleCare is the consumer-facing brand of RxSense, a privately held health technology company whose mission is to make prescription drugs more affordable for everyone.
Position Summary :
As an Independent Advocate, you will help drive growth for the SingleCare brand by visiting medical offices and educating office staff on our free prescription discount card, which has helped millions of people save up to 80% on their medications.
Whether you are an established healthcare sales professional or just breaking into the field, SingleCare could be the perfect fit for you.
We are looking for advocates in all major US cities.
Skills & Experience :
You will build and maintain relationships with healthcare professionals and influence the long-term strategic marketing of SingleCare.
• Exceptional interpersonal skills and ability to build strong relationships
• Excellent verbal and written communication skills
• Self-motivated & comfortable working independently
• Health-related sales experience is preferred but not required
Additional Details :
• Comprehensive, on-demand training offered
• 100% commission-based opportunity with uncapped earning potential + monthly bonus incentives
Interested in Applying?
To be considered for the Independent Advocate opportunity, please fill out our application. All qualified candidates will be contacted directly.
Last updated : 2023-04-03 Show more details...
SingleCare provides prescription benefit solutions directly to millions of people through its free-to-use prescription discount card...
We have saved our users over $4B on prescription medications since 2015. We are working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
SingleCare is the consumer-facing brand of RxSense, a privately held health technology company whose mission is to make prescription drugs more affordable for everyone.
Position Summary :
As an Independent Advocate, you will help drive growth for the SingleCare brand by visiting medical offices and educating office staff on our free prescription discount card, which has helped millions of people save up to 80% on their medications.
Whether you are an established healthcare sales professional or just breaking into the field, SingleCare could be the perfect fit for you.
We are looking for advocates in all major US cities.
Skills & Experience :
You will build and maintain relationships with healthcare professionals and influence the long-term strategic marketing of SingleCare.
• Exceptional interpersonal skills and ability to build strong relationships
• Excellent verbal and written communication skills
• Self-motivated & comfortable working independently
• Health-related sales experience is preferred but not required
Additional Details :
• Comprehensive, on-demand training offered
• 100% commission-based opportunity with uncapped earning potential + monthly bonus incentives
Interested in Applying?
To be considered for the Independent Advocate opportunity, please fill out our application. All qualified candidates will be contacted directly.
Last updated : 2023-04-03 Show more details...
via Indeed
schedule_type: Part-time
We are looking for motivated distribution agents! We provide a solution to increase medication access and affordability for patients. To complete this mission we partner with individual to distribute our Pharmacy Discount Card!
NOW LOOKING FOR...
- Pharmacy Employees
- Urgent Care Centers
- Medical Receptionists
- Community Leaders
- Uber & Lyft Drivers
• *You will be paid commission, details will be explained during your interview**
Job
We are looking for motivated distribution agents! We provide a solution to increase medication access and affordability for patients. To complete this mission we partner with individual to distribute our Pharmacy Discount Card!
NOW LOOKING FOR...
- Pharmacy Employees
- Urgent Care Centers
- Medical Receptionists
- Community Leaders
- Uber & Lyft Drivers
• *You will be paid commission, details will be explained during your interview**
Job Types: Part-time, Contract
Pay: $40.00 - $120.00 per day
Benefits:
• Employee discount
• Flexible schedule
Schedule:
• On call
Supplemental pay types:
• Commission pay
Work Location: In person Show more details...
NOW LOOKING FOR...
- Pharmacy Employees
- Urgent Care Centers
- Medical Receptionists
- Community Leaders
- Uber & Lyft Drivers
• *You will be paid commission, details will be explained during your interview**
Job Types: Part-time, Contract
Pay: $40.00 - $120.00 per day
Benefits:
• Employee discount
• Flexible schedule
Schedule:
• On call
Supplemental pay types:
• Commission pay
Work Location: In person Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
RxSense is a privately held health technology company that is re-envisioning the platforms and data solutions used to manage pharmacy benefits in order to make prescription drugs more affordable for everyone. RxSense also provides prescription benefit solutions directly to millions of people through its consumer brand, SingleCare. We have saved our customers over $4B on prescription medications... since 2015.
We are a team of forward thinking, experienced
RxSense is a privately held health technology company that is re-envisioning the platforms and data solutions used to manage pharmacy benefits in order to make prescription drugs more affordable for everyone. RxSense also provides prescription benefit solutions directly to millions of people through its consumer brand, SingleCare. We have saved our customers over $4B on prescription medications... since 2015.
We are a team of forward thinking, experienced health and technology professionals working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
Position Summary: The Strategic Client Success Executive is responsible for client (PBM) retention, organic growth, and customer satisfaction through the building of long-term, mutually beneficial partnerships with existing clients. You will serve as the strategic lead on the account, and the liaison between the client and the PBM regarding requests for software features and functionality, custom reporting, escalated service issues and helping PBM Client's grow their business. The Strategic Client Success Executive is the "face of the company" to our customers, and must possess exceptional communication, reasoning, negotiation and presentation skills.
Essential Duties and Responsibilities:
• Ability to learn the client's market, membership, business drivers and key performance indicators, then define and communicate mutually agreeable measures of success
• Develop, implement, and execute strategic account plan to drive growth with clients that includes RFP Support and Underwriting/Pricing assistance with Support of RxSense internal teams.
• Monitor client satisfaction throughout the year as measured by issue resolution, growth, and managing to clients' performance expectations
• Stay abreast of changing market dynamics within the pharmacy benefit management industry with particular focus on technology driven competitors, the use of technology to reduce the cost of prescription drug benefits, and innovations in PBM ancillary services such as rebate administration, network management and member tools for health management
• Manage cross functional deliverables in partnership with Operations, Engineering, and other departments; communicate regularly with clients and internal partners on the status of their initiatives
• Manage the client contract, ensuring that our financial, technical and operational obligations are met or exceeded
• Partner with Operations and Product to bring client driven innovations to the team in order to decide to develop the feature/function or not
• Continuously learn the platforms and associated products, be knowledgeable about how our products work and how they can be used to our clients' competitive advantage
• Be knowledgeable on the cash discount marketplace; learn and market RxSense's marketing and analytics capabilities to clients who want to market their own cash discount card
Qualifications:
• 7+ years of progressively more sophisticated account management experience
• 3+ years' experience in pharmacy benefit management, cash discount card marketing and management, or the combination of the two
• Excellent working knowledge of RxSense products and processes
• Proven ability to develop strong working relationships, including at the VP and SVP level
• Superior written and verbal communication skills; ability to communicate information and ideas clearly and concisely
• Ability to build a business case using data, market research and industry knowledge and present it successfully to clients or internal partners
• Proven ability to influence decision makers both inside and outside the company
• Ability to work in a dynamic, growth-oriented company where change is constant
• This position may be done remotely and will require occasional travel.
Position Salary: $92,000 - $137,000
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings Show more details...
We are a team of forward thinking, experienced health and technology professionals working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
Position Summary: The Strategic Client Success Executive is responsible for client (PBM) retention, organic growth, and customer satisfaction through the building of long-term, mutually beneficial partnerships with existing clients. You will serve as the strategic lead on the account, and the liaison between the client and the PBM regarding requests for software features and functionality, custom reporting, escalated service issues and helping PBM Client's grow their business. The Strategic Client Success Executive is the "face of the company" to our customers, and must possess exceptional communication, reasoning, negotiation and presentation skills.
Essential Duties and Responsibilities:
• Ability to learn the client's market, membership, business drivers and key performance indicators, then define and communicate mutually agreeable measures of success
• Develop, implement, and execute strategic account plan to drive growth with clients that includes RFP Support and Underwriting/Pricing assistance with Support of RxSense internal teams.
• Monitor client satisfaction throughout the year as measured by issue resolution, growth, and managing to clients' performance expectations
• Stay abreast of changing market dynamics within the pharmacy benefit management industry with particular focus on technology driven competitors, the use of technology to reduce the cost of prescription drug benefits, and innovations in PBM ancillary services such as rebate administration, network management and member tools for health management
• Manage cross functional deliverables in partnership with Operations, Engineering, and other departments; communicate regularly with clients and internal partners on the status of their initiatives
• Manage the client contract, ensuring that our financial, technical and operational obligations are met or exceeded
• Partner with Operations and Product to bring client driven innovations to the team in order to decide to develop the feature/function or not
• Continuously learn the platforms and associated products, be knowledgeable about how our products work and how they can be used to our clients' competitive advantage
• Be knowledgeable on the cash discount marketplace; learn and market RxSense's marketing and analytics capabilities to clients who want to market their own cash discount card
Qualifications:
• 7+ years of progressively more sophisticated account management experience
• 3+ years' experience in pharmacy benefit management, cash discount card marketing and management, or the combination of the two
• Excellent working knowledge of RxSense products and processes
• Proven ability to develop strong working relationships, including at the VP and SVP level
• Superior written and verbal communication skills; ability to communicate information and ideas clearly and concisely
• Ability to build a business case using data, market research and industry knowledge and present it successfully to clients or internal partners
• Proven ability to influence decision makers both inside and outside the company
• Ability to work in a dynamic, growth-oriented company where change is constant
• This position may be done remotely and will require occasional travel.
Position Salary: $92,000 - $137,000
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-timesalary: 92K–130K a yearwork_from_home: 1
Company:
RxSense is a privately held health technology company that is re-envisioning the platforms and data solutions used to manage pharmacy benefits in order to make prescription drugs more affordable for everyone. RxSense also provides prescription benefit solutions directly to millions of people through its consumer brand, SingleCare. We have saved our customers over $4B on prescription... medications since 2015.
We are a team of forward thinking,
Company:
RxSense is a privately held health technology company that is re-envisioning the platforms and data solutions used to manage pharmacy benefits in order to make prescription drugs more affordable for everyone. RxSense also provides prescription benefit solutions directly to millions of people through its consumer brand, SingleCare. We have saved our customers over $4B on prescription... medications since 2015.
We are a team of forward thinking, experienced health and technology professionals working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
Position Summary:
The Application Security Engineer position is a mid-tier role in the RxSense Information Security team that will focus on assessing and managing risks in the application security domain. In this role you will act as an application security SME on project teams and be responsible for performing various security touchpoints throughout the RxSense Software Development Lifecycle.
Must be aware of and comply with all aspects of the RxSense Information Security Program and the policies contained therein. Must always understand the importance of maintaining Information Security in all Business Operations.
Job Responsibilities:
• Work with development and product teams to define security requirements and ensure they are followed
• Partner with development and product teams to drive remediation of security gaps
• Coordinate 3rd party penetration tests and work with internal teams to remediate findings
• Perform architecture and design reviews on company applications
• Monitor and analyze application security logs and events to detect and respond to security threats
• Perform monitoring and management of Web Application Firewall
• Interpret and manually validate Static Application Security Testing (SAST) results
• Manage SAST, SCA and DAST tools to ensure comprehensive testing and remediation of findings
• Analyze and report on risks discovered through application security testing
• Participate on project teams as InfoSec representative
• Ability to quickly adapt to changing priorities as business needs change
• Excellent interpersonal and communication skills a must
Strengths:
• Knowledge and experience with techniques, tools and practices pertaining to securing the SDLC (Software Development Lifecycle).
• Experience with software development, programing, scripting.
• Experience with OWASP ZAP or Burp Proxy
• Experience with static application security testing tools
• Knowledge and experience with implementing and managing web application firewalls
• High level understanding of securing Cloud Platforms, AWS and GCP, cloud architecture
• Although the position is in application security domain, a broad interest/experience across the whole security domain would be an advantage
Requirements:
• BS in Information Systems preferred but appropriate experience is acceptable
• 3+ years of experience in application security, software development, or IT related field
• Must have the ability to identify, analyze and solve security risks pragmatically
• Familiarity with web application architecture, APIs, and cloud environments
• Experience with security standards and frameworks, such as OWASP, NIST, or CIS
• Practical understanding of common application security vulnerabilities
• Excellent problem-solving and analytical skills with demonstrated ability to investigate and solve complex problems
• Excellent communication skills are needed with demonstrated ability to work with multiple organizational functions and levels
• Certifications a plus; GWAPT, GWEB, CISSP, etc.
Salary Range: $92,000 - $130,000
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings Show more details...
RxSense is a privately held health technology company that is re-envisioning the platforms and data solutions used to manage pharmacy benefits in order to make prescription drugs more affordable for everyone. RxSense also provides prescription benefit solutions directly to millions of people through its consumer brand, SingleCare. We have saved our customers over $4B on prescription... medications since 2015.
We are a team of forward thinking, experienced health and technology professionals working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
Position Summary:
The Application Security Engineer position is a mid-tier role in the RxSense Information Security team that will focus on assessing and managing risks in the application security domain. In this role you will act as an application security SME on project teams and be responsible for performing various security touchpoints throughout the RxSense Software Development Lifecycle.
Must be aware of and comply with all aspects of the RxSense Information Security Program and the policies contained therein. Must always understand the importance of maintaining Information Security in all Business Operations.
Job Responsibilities:
• Work with development and product teams to define security requirements and ensure they are followed
• Partner with development and product teams to drive remediation of security gaps
• Coordinate 3rd party penetration tests and work with internal teams to remediate findings
• Perform architecture and design reviews on company applications
• Monitor and analyze application security logs and events to detect and respond to security threats
• Perform monitoring and management of Web Application Firewall
• Interpret and manually validate Static Application Security Testing (SAST) results
• Manage SAST, SCA and DAST tools to ensure comprehensive testing and remediation of findings
• Analyze and report on risks discovered through application security testing
• Participate on project teams as InfoSec representative
• Ability to quickly adapt to changing priorities as business needs change
• Excellent interpersonal and communication skills a must
Strengths:
• Knowledge and experience with techniques, tools and practices pertaining to securing the SDLC (Software Development Lifecycle).
• Experience with software development, programing, scripting.
• Experience with OWASP ZAP or Burp Proxy
• Experience with static application security testing tools
• Knowledge and experience with implementing and managing web application firewalls
• High level understanding of securing Cloud Platforms, AWS and GCP, cloud architecture
• Although the position is in application security domain, a broad interest/experience across the whole security domain would be an advantage
Requirements:
• BS in Information Systems preferred but appropriate experience is acceptable
• 3+ years of experience in application security, software development, or IT related field
• Must have the ability to identify, analyze and solve security risks pragmatically
• Familiarity with web application architecture, APIs, and cloud environments
• Experience with security standards and frameworks, such as OWASP, NIST, or CIS
• Practical understanding of common application security vulnerabilities
• Excellent problem-solving and analytical skills with demonstrated ability to investigate and solve complex problems
• Excellent communication skills are needed with demonstrated ability to work with multiple organizational functions and levels
• Certifications a plus; GWAPT, GWEB, CISSP, etc.
Salary Range: $92,000 - $130,000
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings Show more details...
via CareerBuilder
posted_at: 6 days agoschedule_type: Full-time
RxSense is a privately held health technology company that is re-envisioning the platforms and data solutions used to manage pharmacy benefits in order to make prescription drugs more affordable for everyone. RxSense also provides prescription benefit solutions directly to millions of people through its consumer brand, SingleCare. We have saved our customers over $4B on prescription medications... since 2015.
We are a team of forward thinking, experienced
RxSense is a privately held health technology company that is re-envisioning the platforms and data solutions used to manage pharmacy benefits in order to make prescription drugs more affordable for everyone. RxSense also provides prescription benefit solutions directly to millions of people through its consumer brand, SingleCare. We have saved our customers over $4B on prescription medications... since 2015.
We are a team of forward thinking, experienced health and technology professionals working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
Job Summary :
The Workforce Manager is responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-time (intra-day) management with the purpose of optimizing resources to achieve business objectives. Key functional responsibility includes the ability to demonstrate a strong understanding of how planning/forecasting staffing requirements translate to the creation of optimal schedules and real-time (intra-day) management to support multi-department contact center operations. The ability to create forecasting and scheduling to that forecast is crucial. This position may require some evening and weekend availability as business needs arise.
Primary Job Duties & Responsibilities :
• Set work priorities and works independently.
• Provide real-time monitoring via available tools (Amazon Connect, Snap Engage, Sales Force Desk, Teleopty and Insperity) and workforce management techniques to make intra-day adjustments to maximize resource efficiency and achieve service level goals / business objectives.
• Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Operations teams to achieve service level goals and business objectives for a multi-site operation.
• Maintain constant communication with Operations teams to coordinate needed staffing adjustments based on current and forecasted results.
• Produces call volume forecasts on a daily, weekly, monthly, and annual basis.
• Generates and evaluates staffing schedules and ensures data updates into scheduling system. Generates short and long-term staffing models and provides recommendations based on analysis.
• Compares results to forecast and identify opportunities for improvement.
• Provide daily/intra-day performance reports to leadership.
• Provide client reporting dashboards to Service Delivery and Client Success partners on a regular basis.
• Follow established company rules and guidelines to include maintaining necessary files, records, and reports; to ensure quality standards are met; to ensure ISO compliance.
• Always conducts themselves in a professional manner, strives to improve their skills both technically and professionally. Looks for advancement within the organization and strives for excellence.
Requirements/ Qualifications :
• Thorough understanding and proficient use of customer service best practices and techniques in the Pharmacy Benefit industry.
• Proficient ability to own the success of the team with minimal supervision using sound judgment, while maintaining a professional and positive demeanor.
• Must be able to develop and maintain strong working relationships on a multi-level basis.
• Superior written and verbal communication skills - ability to communicate information & ideas clearly & concisely.
• Ability to foster a positive and productive work environment.
• Ability to work in a dynamic fast paced atmosphere.
• Ability to maintain confidentiality.
• Ability to multi-task, be detail oriented and demonstrate strong organizational skills.
• Must demonstrate the proactive ability to find and define problems, understand business impact, identify solutions, and provide recommendations for corrective action.
• Excellent ability to key, record, transfer, and check numbers accurately. Proficient ability to do arithmetic functions without the use of a calculator. Understanding of percentages, discounts, proportions, circumference, volumes, averages, whole numbers, fractions, and decimals. Ability to apply concepts of basic algebra and geometry.
• Must be proficient in Microsoft Office (Advanced Excel, Word, & Outlook).
• Understanding of CRM and WFM.
• Bachelor's degree in relevant field and 3 to 5 years of call center experience or a combination of education and relevant experience.
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings Show more details...
We are a team of forward thinking, experienced health and technology professionals working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
Job Summary :
The Workforce Manager is responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-time (intra-day) management with the purpose of optimizing resources to achieve business objectives. Key functional responsibility includes the ability to demonstrate a strong understanding of how planning/forecasting staffing requirements translate to the creation of optimal schedules and real-time (intra-day) management to support multi-department contact center operations. The ability to create forecasting and scheduling to that forecast is crucial. This position may require some evening and weekend availability as business needs arise.
Primary Job Duties & Responsibilities :
• Set work priorities and works independently.
• Provide real-time monitoring via available tools (Amazon Connect, Snap Engage, Sales Force Desk, Teleopty and Insperity) and workforce management techniques to make intra-day adjustments to maximize resource efficiency and achieve service level goals / business objectives.
• Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Operations teams to achieve service level goals and business objectives for a multi-site operation.
• Maintain constant communication with Operations teams to coordinate needed staffing adjustments based on current and forecasted results.
• Produces call volume forecasts on a daily, weekly, monthly, and annual basis.
• Generates and evaluates staffing schedules and ensures data updates into scheduling system. Generates short and long-term staffing models and provides recommendations based on analysis.
• Compares results to forecast and identify opportunities for improvement.
• Provide daily/intra-day performance reports to leadership.
• Provide client reporting dashboards to Service Delivery and Client Success partners on a regular basis.
• Follow established company rules and guidelines to include maintaining necessary files, records, and reports; to ensure quality standards are met; to ensure ISO compliance.
• Always conducts themselves in a professional manner, strives to improve their skills both technically and professionally. Looks for advancement within the organization and strives for excellence.
Requirements/ Qualifications :
• Thorough understanding and proficient use of customer service best practices and techniques in the Pharmacy Benefit industry.
• Proficient ability to own the success of the team with minimal supervision using sound judgment, while maintaining a professional and positive demeanor.
• Must be able to develop and maintain strong working relationships on a multi-level basis.
• Superior written and verbal communication skills - ability to communicate information & ideas clearly & concisely.
• Ability to foster a positive and productive work environment.
• Ability to work in a dynamic fast paced atmosphere.
• Ability to maintain confidentiality.
• Ability to multi-task, be detail oriented and demonstrate strong organizational skills.
• Must demonstrate the proactive ability to find and define problems, understand business impact, identify solutions, and provide recommendations for corrective action.
• Excellent ability to key, record, transfer, and check numbers accurately. Proficient ability to do arithmetic functions without the use of a calculator. Understanding of percentages, discounts, proportions, circumference, volumes, averages, whole numbers, fractions, and decimals. Ability to apply concepts of basic algebra and geometry.
• Must be proficient in Microsoft Office (Advanced Excel, Word, & Outlook).
• Understanding of CRM and WFM.
• Bachelor's degree in relevant field and 3 to 5 years of call center experience or a combination of education and relevant experience.
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings Show more details...
via Salary.com
schedule_type: Full-time
RxSense is a privately held health technology company that is re-envisioning the platforms and data solutions used to manage pharmacy benefits in order to make prescription drugs more affordable for everyone. RxSense also provides prescription benefit solutions directly to millions of people through its consumer brand, SingleCare. We have saved our customers over $4B on prescription medications... since 2015.
We are a team of forward thinking, experienced
RxSense is a privately held health technology company that is re-envisioning the platforms and data solutions used to manage pharmacy benefits in order to make prescription drugs more affordable for everyone. RxSense also provides prescription benefit solutions directly to millions of people through its consumer brand, SingleCare. We have saved our customers over $4B on prescription medications... since 2015.
We are a team of forward thinking, experienced health and technology professionals working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
Position Summary: We are looking for a smart, savvy social media pro to join a best-in-class marketing team on the consumer-facing side of a health technology company. Applicants MUST BE passionate about engaging readers and customers, as well as social media, community management, branding, and market research.
Role and Responsibilities:
This role will be responsible for supporting the SingleCare brand and content teams. We're looking for someone who is a self-starter with strong attention to detail. Tasks and responsibilities will include:
• Helping to manage our social media presence across all platforms, including Instagram, TikTok, Facebook, LinkedIn, and Twitter
• Creating TikTok videos
• Identifying TikTok trends and finding ways for our brand to participate in them
• Organically growing our social media audience and engagement
• Writing engaging copy for social media posts
• Establishing and managing influencer partnerships and relationships
• Researching industry trends, the competitive space, and consumer sentiment and discovering ways to implement the findings on our platforms
• Proactively and reactively engaging our community in a very timely manner
• Assisting with office administration and management duties
Qualifications and Education Requirements:
• BA in business, marketing, communications, or journalism-related field
• Experience in copywriting for social media
• Knowledge and familiarity with:
• Building a brand's social media presence
• Working in a consumer-facing position
• Engaging with a community on social media platforms
• Experience with editing tools such as Photoshop and CapCut (or another TikTok editing tool) and social media management tools such as Later and AgoraPulse is not required but preferred.
This position will require you to work in our Midtown office 3 days per week.
Salary Range: $49,000 - $74,000
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.
Recommended Skills
• Press Releases
• Fact Sheets
• Campaigns
• Public Relations
• Philanthropy
• Corporate Communications Show more details...
We are a team of forward thinking, experienced health and technology professionals working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
Position Summary: We are looking for a smart, savvy social media pro to join a best-in-class marketing team on the consumer-facing side of a health technology company. Applicants MUST BE passionate about engaging readers and customers, as well as social media, community management, branding, and market research.
Role and Responsibilities:
This role will be responsible for supporting the SingleCare brand and content teams. We're looking for someone who is a self-starter with strong attention to detail. Tasks and responsibilities will include:
• Helping to manage our social media presence across all platforms, including Instagram, TikTok, Facebook, LinkedIn, and Twitter
• Creating TikTok videos
• Identifying TikTok trends and finding ways for our brand to participate in them
• Organically growing our social media audience and engagement
• Writing engaging copy for social media posts
• Establishing and managing influencer partnerships and relationships
• Researching industry trends, the competitive space, and consumer sentiment and discovering ways to implement the findings on our platforms
• Proactively and reactively engaging our community in a very timely manner
• Assisting with office administration and management duties
Qualifications and Education Requirements:
• BA in business, marketing, communications, or journalism-related field
• Experience in copywriting for social media
• Knowledge and familiarity with:
• Building a brand's social media presence
• Working in a consumer-facing position
• Engaging with a community on social media platforms
• Experience with editing tools such as Photoshop and CapCut (or another TikTok editing tool) and social media management tools such as Later and AgoraPulse is not required but preferred.
This position will require you to work in our Midtown office 3 days per week.
Salary Range: $49,000 - $74,000
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.
Recommended Skills
• Press Releases
• Fact Sheets
• Campaigns
• Public Relations
• Philanthropy
• Corporate Communications Show more details...
via Greenhouse
schedule_type: Full-time
JOB SUMMARY:
RXSENSE is a forward thinking, growth-oriented healthcare services and technology company with an operations center in West Palm Beach area. The Contact Center Manager is responsible for leading and motivating a team of agents in a customer-focused contact center environment that is responsible for educating callers on the services we provide. The Manager will have an excellent... working knowledge of RXSENSE products and processes.
JOB SUMMARY:
RXSENSE is a forward thinking, growth-oriented healthcare services and technology company with an operations center in West Palm Beach area. The Contact Center Manager is responsible for leading and motivating a team of agents in a customer-focused contact center environment that is responsible for educating callers on the services we provide. The Manager will have an excellent... working knowledge of RXSENSE products and processes. In addition, the Manager helps set the positive tone and attitude of the department and willingly aids in the training to others. The Manager will work closely with the leadership team to make sure the contact center policies are followed and that the Center runs as smoothly and efficiently as possible. The Manager demonstrates best practices for providing excellent customer service and is an expert on RX SENSE call center processes and procedures.
PRIMARY JOB DUTIES & RESPONSIBILITIES:
• Recruit, hire and continued development of the call center team.
• Supervisory oversight of the contact center agents and team leads.
• Develops call center KPI’s and exceeds these metrics
• Work with the work force management team to develop and maintain adequate agent schedules to insure coverage.
• Manage team attendance and adherence to work schedules to ensure service center performance metrics can be achieved.
• Oversee the call monitoring and work with team leads to provide constructive feedback related to individual and team performance.
• Responsible for office/facility management, inclusive of vendors.
• Provide support to the agents and team leads to resolve critical issues and to meet the needs of high touch customers and ensures that critical issues are properly escalated if needed.
• Ensures that the agents are adhering to all policies and procedures including answering the Automatic Call Distribution telephone line (ACD) in a timely manner to avoid abandon calls.
• Create a strong culture of employee engagement, including employee motivation, inspiration, and development.
• Collaborate with subject matter experts to ensure continued business learning.
• Work effectively with colleagues from other RXSENSE operations to address and resolve issues and improve customer satisfaction.
• Set work priorities without management assistance and work independently.
• Follow established company rules and guidelines to include maintaining necessary files, records and reports; to ensure quality standards are met; to ensure ISO compliance.
• Conducts themselves in a professional manner always, strives to improve their skills both technically and professionally. Looks for advancement within the organization and strives for excellence at all times.
• Perform other duties and/or projects as required and/or directed.
DESIRED KNOWLEDGE, SKILLS, & ABILITIES:
• Thorough understanding and proficient use of customer service best practices and techniques in the Pharmacy Benefit industry.
• Proficient ability to own the success of the team with minimal supervision using sound judgment, while maintaining a professional and positive demeanor.
• Must be able to develop and maintain strong working relationships on a multi-level basis.
• Superior written and verbal communication skills - ability to communicate information & ideas clearly & concisely.
• Ability to foster a positive and productive work environment, with ability to lead, build teams, and motivate agents.
• Previous healthcare experience required
• Ability to work in a dynamic fast paced atmosphere.
• Ability to maintain confidentiality.
Education and/or Experience:
• Bachelor’s degree in relevant field and 3 to 5 years of call center experience.
• Must be proficient in Microsoft Office (Excel, Word, & Outlook). Must have an understanding of CRM and WFM Show more details...
RXSENSE is a forward thinking, growth-oriented healthcare services and technology company with an operations center in West Palm Beach area. The Contact Center Manager is responsible for leading and motivating a team of agents in a customer-focused contact center environment that is responsible for educating callers on the services we provide. The Manager will have an excellent... working knowledge of RXSENSE products and processes. In addition, the Manager helps set the positive tone and attitude of the department and willingly aids in the training to others. The Manager will work closely with the leadership team to make sure the contact center policies are followed and that the Center runs as smoothly and efficiently as possible. The Manager demonstrates best practices for providing excellent customer service and is an expert on RX SENSE call center processes and procedures.
PRIMARY JOB DUTIES & RESPONSIBILITIES:
• Recruit, hire and continued development of the call center team.
• Supervisory oversight of the contact center agents and team leads.
• Develops call center KPI’s and exceeds these metrics
• Work with the work force management team to develop and maintain adequate agent schedules to insure coverage.
• Manage team attendance and adherence to work schedules to ensure service center performance metrics can be achieved.
• Oversee the call monitoring and work with team leads to provide constructive feedback related to individual and team performance.
• Responsible for office/facility management, inclusive of vendors.
• Provide support to the agents and team leads to resolve critical issues and to meet the needs of high touch customers and ensures that critical issues are properly escalated if needed.
• Ensures that the agents are adhering to all policies and procedures including answering the Automatic Call Distribution telephone line (ACD) in a timely manner to avoid abandon calls.
• Create a strong culture of employee engagement, including employee motivation, inspiration, and development.
• Collaborate with subject matter experts to ensure continued business learning.
• Work effectively with colleagues from other RXSENSE operations to address and resolve issues and improve customer satisfaction.
• Set work priorities without management assistance and work independently.
• Follow established company rules and guidelines to include maintaining necessary files, records and reports; to ensure quality standards are met; to ensure ISO compliance.
• Conducts themselves in a professional manner always, strives to improve their skills both technically and professionally. Looks for advancement within the organization and strives for excellence at all times.
• Perform other duties and/or projects as required and/or directed.
DESIRED KNOWLEDGE, SKILLS, & ABILITIES:
• Thorough understanding and proficient use of customer service best practices and techniques in the Pharmacy Benefit industry.
• Proficient ability to own the success of the team with minimal supervision using sound judgment, while maintaining a professional and positive demeanor.
• Must be able to develop and maintain strong working relationships on a multi-level basis.
• Superior written and verbal communication skills - ability to communicate information & ideas clearly & concisely.
• Ability to foster a positive and productive work environment, with ability to lead, build teams, and motivate agents.
• Previous healthcare experience required
• Ability to work in a dynamic fast paced atmosphere.
• Ability to maintain confidentiality.
Education and/or Experience:
• Bachelor’s degree in relevant field and 3 to 5 years of call center experience.
• Must be proficient in Microsoft Office (Excel, Word, & Outlook). Must have an understanding of CRM and WFM Show more details...
via Greenhouse
posted_at: 13 days agoschedule_type: Full-time
Position Summary:
Responsible for all day-to-day security operations and application security. Work closely with DevOps and IT teams to ensure infrastructure is in full compliance with all security requirements and best practices, including HIPAA, ISO 27001, SOC2, and HITRUST. Additional duties include overall infrastructure security, including Amazon Web Services work as required. Work with the... Infrastructure Security Manager to establish annual
Position Summary:
Responsible for all day-to-day security operations and application security. Work closely with DevOps and IT teams to ensure infrastructure is in full compliance with all security requirements and best practices, including HIPAA, ISO 27001, SOC2, and HITRUST. Additional duties include overall infrastructure security, including Amazon Web Services work as required. Work with the... Infrastructure Security Manager to establish annual budgets and performance goals for respective areas.
Must be aware of and comply with all aspects of the RxSense ISO 27001 ISMS Program and the policies contained therein. Must always understand the importance of maintaining Information Security.
Responsibilities:
• Ability to understand business goals and objectives and how security effects achieving them
• Strong inter-personal and inter-departmental communication skills
• Must possess a proactive approach towards infrastructure security
• Willingness to learn new technologies and methods
• Oversight of security monitoring solutions to provide quick issue response and resolution
• The ability to expertly convey information in non-technical terms with professionalism and confidence
• Capacity for adaptation to a rapidly changing and fast paced environment
• Thorough experience within all areas of infrastructure including network integration
• Project planning and management
• Technology vendor collaboration
• Storage and compute management
• Technical product evaluation and selection
• Ability to present technical concepts and create technical documentation
• Must be a team player
• Self-starter, must be able to work independently with limited supervision
• Must possess excellent problem-solving skills and the ability to work with others to find a common solution
Requirements:
• 2+ years of experience as Technology Professional with an emphasis on security
• Thorough understanding of Security Operations
• Experience with Threat Detection and Response
• Understanding of End Point Protection solutions
• Knowledge of Data Loss Prevention concepts and methods
• Knowledge of Incident Response Management
• Proficiency with Vulnerability Management Programs
• Experience with Security Information and Event Monitoring (SIEM)
• Strong knowledge and experience of cloud computing environment.
• Ability to analyze and compare best of breed technologies
• Moderate knowledge and experience with multi-site architectures and high availability configurations
• Strong ability to assess disaster recovery functionality within every layer of the Infrastructure
• Thorough understanding of security vulnerabilities in each environment and importance of risk assessments
• Bachelor’s degree or equivalent years of industry experience
Salary Range: $69,000 - $104,000 Show more details...
Responsible for all day-to-day security operations and application security. Work closely with DevOps and IT teams to ensure infrastructure is in full compliance with all security requirements and best practices, including HIPAA, ISO 27001, SOC2, and HITRUST. Additional duties include overall infrastructure security, including Amazon Web Services work as required. Work with the... Infrastructure Security Manager to establish annual budgets and performance goals for respective areas.
Must be aware of and comply with all aspects of the RxSense ISO 27001 ISMS Program and the policies contained therein. Must always understand the importance of maintaining Information Security.
Responsibilities:
• Ability to understand business goals and objectives and how security effects achieving them
• Strong inter-personal and inter-departmental communication skills
• Must possess a proactive approach towards infrastructure security
• Willingness to learn new technologies and methods
• Oversight of security monitoring solutions to provide quick issue response and resolution
• The ability to expertly convey information in non-technical terms with professionalism and confidence
• Capacity for adaptation to a rapidly changing and fast paced environment
• Thorough experience within all areas of infrastructure including network integration
• Project planning and management
• Technology vendor collaboration
• Storage and compute management
• Technical product evaluation and selection
• Ability to present technical concepts and create technical documentation
• Must be a team player
• Self-starter, must be able to work independently with limited supervision
• Must possess excellent problem-solving skills and the ability to work with others to find a common solution
Requirements:
• 2+ years of experience as Technology Professional with an emphasis on security
• Thorough understanding of Security Operations
• Experience with Threat Detection and Response
• Understanding of End Point Protection solutions
• Knowledge of Data Loss Prevention concepts and methods
• Knowledge of Incident Response Management
• Proficiency with Vulnerability Management Programs
• Experience with Security Information and Event Monitoring (SIEM)
• Strong knowledge and experience of cloud computing environment.
• Ability to analyze and compare best of breed technologies
• Moderate knowledge and experience with multi-site architectures and high availability configurations
• Strong ability to assess disaster recovery functionality within every layer of the Infrastructure
• Thorough understanding of security vulnerabilities in each environment and importance of risk assessments
• Bachelor’s degree or equivalent years of industry experience
Salary Range: $69,000 - $104,000 Show more details...
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