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What is Sitejabber.com? Sitejabber is a review platform that helps consumers find and vet businesses based on authentic user reviews. It also allows consumers to submit and share their own business experiences, and gives businesses an opportunity to respond to these reviews.
Can I edit my review on Sitejabber? Yes, you can edit your review on Sitejabber at any time by logging in to your account and visiting your reviews page. Simply click on the “Edit” button on the review you want to modify, make your changes, and save.
How do I create an account on Sitejabber? To create an account on Sitejabber, simply click on the “Sign Up” button on the upper right corner of the homepage. You can choose to use your email address or your Facebook or Google account to sign up.
How do businesses respond to reviews on Sitejabber? Businesses can respond to reviews on Sitejabber by logging in to their business account and going to the “Reviews” page. They can click on the “Respond” button for the review they want to respond to, and write their reply.
How can I leave a review on Sitejabber? To leave a review on Sitejabber, you can search for the business you want to review on the homepage, or go to the “Write a Review” page directly. Once there, select the star rating and write your review. You can also add photos or videos to support your review.
Are the reviews on Sitejabber unbiased? Sitejabber ensures the authenticity and impartiality of the reviews by verifying each review through a multi-layered fraud detection system. Additionally, businesses are given the chance to respond to reviews, which promotes transparency and allows for fair representation.
Can businesses remove negative reviews on Sitejabber? No, businesses cannot remove negative reviews on Sitejabber. However, they can respond to these reviews and address any concerns raised by the consumer. Sitejabber encourages businesses to use these negative reviews as an opportunity to improve their services.
How does Sitejabber protect user information? Sitejabber takes the privacy and security of user information seriously. It uses industry-standard security protocols to protect user information from unauthorized access, and does not sell or share user information with any third parties.
Is Sitejabber free to use? Yes, Sitejabber is completely free to use for consumers, businesses, and website owners. There are no hidden fees, and you don't need to provide any personal information to use the platform.
Can I trust the ratings and reviews on Sitejabber? Sitejabber strives to maintain the highest level of integrity and authenticity in its user reviews. The platform employs strict measures to prevent fake reviews and fraudulent behavior, and makes sure that ratings and reviews are not tampered with in any way. However, it is important to note that individual user experiences may vary, and it is always advisable to make your own judgment based on a variety of sources.