Snapfinance Overview

via Workday posted_at: 17 days agoschedule_type: Full-timework_from_home: 1

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us! Job Description Client Success Manager We are looking Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us! Job Description Client Success Manager We are looking for Client Account Managers (existing accounts), Account Executives, Territory Managers, Outside Client Managers, Client Services Managers, Customer Success Managers, Customer Experience Managers and Relationship Managers, Customer Service Representatives who have a drive and passion for client service and account growth. The Job… Be a road warrior and work out of your car as you travel daily to meet customers face-to-face in your territory, completing 120-150 merchant visits each month Own relationships with Merchant Partners: serve as a... trusted, strategic advisor with a focus on growth, building long-term relationships with our clients Become an expert on our product: assist merchant partners in capturing more customers by offering Snap programs and promotions Identify and communicate feedback and suggestions to Snap support and product teams Using relationship building /account management techniques and sales reports/data to uncover additional revenue potential within your merchant portfolio Schedule and deliver “field training” sessions with our merchants and their staff Work closely with Areas Sales Manager to strategize on merchant account goals You… 1+ years of outside account management experience, or we will train entry level candidates with less experience – must have high levels of people, communication, and emotional intelligence skills Must live in or near the territory listed and knowledgeable of local businesses in the area Must have strong experience with Customer Relationship Management (CRM) systems Professional approach with merchants – your professional dress, verbal and written communication is key to representing Snap at the highest levels Business and technical acumen – Using a consultative approach, possess experience analyzing merchant’s needs while focusing on customized sales techniques, identifying pain points, and leveraging market data Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness High energy, positive, effective, and empathetic, able to easily connect with people of different backgrounds Highly motivated and self-sufficient with a demonstrated track record of achieving measurable goals and creating own schedule Must live in or near the territory listed and knowledgeable of local businesses in the area Comfortable using a range of technology platforms and while working out of your car all-day Why You'll Love It Here… A future of growth and advancement: Sales has a dynamic career path that allows you to develop your mentorship, training, and leadership skills Join us at an opportune time: We're growing fast and have an excellent trajectory within eCommerce, which gives us a great foundation to work with. You will be joining our team of talented professionals at the perfect time to shape our continued rapid growth and directly impact our future success by maintaining a high bar for quality, performance, respect, and accountability Generous paid time off: We encourage you to recharge and spend time with friends and family. We care about your mental health! Competitive benefits: Includes medical, dental, vision coverage and a 401K with company match Collaboration from the top-down: Check out our CEO, Matt Hawkins, and his philosophy on Snap’s Values Direct and engaging Recognition/Appreciation: Promoted by both our culture team and leadership levels More… Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com. California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice Our Mission and Success are creating opportunities. As this Snap team continues to grow, we are selecting the most talented individuals to join and contribute – our continued success depends on it! We invite you to explore our currently available positions and apply to the roles where you believe you can best thrive. Stay tuned for updates on your progress throughout the recruiting process and keep an eye out for new job postings in the future! Thank you for considering Snap as your employer of choice Show more details...

Product Operations Analyst

via Workday posted_at: 5 days agoschedule_type: Full-timework_from_home: 1

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us... Job Description As a Product Operations Analyst, you Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us... Job Description As a Product Operations Analyst, you will be responsible for supporting the Product team in reporting needs, analytic duties, and ensure compliance with key bank partner requirements. The Job… Communicate progress on key initiatives to key stakeholders across the business teams. Develop solutions to eliminate manual processes in partnership with product leads. Perform User Acceptance Testing with each new release to ensure requirements have been met and there is timely resolution of defects. Partner with Product leads to develop required controls documentation and associated monitoring to ensure a compliant program. Support the Product in analyzing data to help guide the product team towards better and faster decisions. You… Have strong analytical and problem-solving skills, excellent communication and interpersonal skills Understand product development methodologies (e.g., Agile, Scrum) Familiarity with project management and collaboration tools (e.g., JIRA) Ability to work collaboratively with cross-functional teams Attention to detail and strong organizational skills Continuous learning mindset and adaptability to change Preferred Skills The following additional skills would be favorable and contribute to the company as well as the position’s overall success: Proficiency or willingness to learn in data analysis tools and techniques (e.g., SQL, Excel, Python) Experience working in a product team or within project management Why You’ll Love It Here… Fast paced environment with fantastic and supportive team members Professional challenges that will help you grow Data driven decisions that put our customer first More… Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com. California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice Our Mission and Success are creating opportunities. As this Snap team continues to grow, we are selecting the most talented individuals to join and contribute – our continued success depends on it! We invite you to explore our currently available positions and apply to the roles where you believe you can best thrive. Stay tuned for updates on your progress throughout the recruiting process and keep an eye out for new job postings in the future! Thank you for considering Snap as your employer of choice Show more details...

Sales Account Executive

via Workday posted_at: 29 days agoschedule_type: Full-timework_from_home: 1

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us! Job Description Roles & Responsibilities · Act as a Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us! Job Description Roles & Responsibilities · Act as a liaison between Large Market, Partner Strategy, and the Field Sales Team; establish and optimize relationships with local/regional merchant leadership. · Coordinate Large Market merchant prospecting, onboarding and training with Small-Business and Large-Market teams for Large Market rollouts. · Work with Large-Market Sales VPs and Mid-Market Sales Directors to coordinate the efforts related to prospecting new Large-Market opportunities in Salesforce and other Project Management and Communication tools. · Work with SAEs to share/report on field... experience, identify areas for optimization, and support the delivery of reports/QBRs to local/regional merchant management. · Work with CSMs to ensure individual store locations related to Large-Market partnerships receive dedicated service and attention regularly (visits, POP, marketing, training, etc.) · Provide, when needed, updates on field training/visits/progress related to the support of Large-Market partners at various phases of the partner journey to Sales Leadership · Provide Small-Business CSMs with updates on Large-Market partner cadence calls with those merchants · Host recurring calls with CSMs - and provide email updates as necessary - to review/share partner performance and provide updates, reminders, announcements, etc. from partner leadership calls · Distribute emails to CSMs to share performance metrics and essential updates regarding Large-Market partnerships. · Act as a path of executive escalation for CSMs and partner store/regional management · Follow-up with Sales team/Sales Leadership on leads/tasks assigned via Salesforce and work with Sales Leadership to ensure overall accountability · Help execute initiatives around marketing, training, incentives, etc. · Plan, organize and present at Leadership-Level group partner events/trainings, etc. · Travel (~10%) to attend events, new hire training, Large-Market rollouts etc. Requirements · 5+ Years of previous Sales experience or Client Success Manager/Account Executive experience required · Demonstratable experience utilizing Salesforce to manage Sales funnel activities and account activities Effective facilitator/presenter/trainer (1on1 or large group) · Ability to manage time effectively, prioritize tasks and manage multiple projects with competing deadlines · Strong leadership, collaboration, and communication skills (written and verbal) · Excellent working as part of a team and with several different key stakeholders throughout the organization · Effective organizational skills · Emulates Snap Core Values · Ability to learn quickly and adapt to an ever-changing environment · Bachelor’s degree preferred, not required More… Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com. California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice Our Mission and Success are creating opportunities. As this Snap team continues to grow, we are selecting the most talented individuals to join and contribute – our continued success depends on it! We invite you to explore our currently available positions and apply to the roles where you believe you can best thrive. Stay tuned for updates on your progress throughout the recruiting process and keep an eye out for new job postings in the future! Thank you for considering Snap as your employer of choice Show more details...