Search Engine Optimization Overview
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IT Service Desk Software | SolarWinds
An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
Seo
Title
The title tag is perfect.
IT Service Desk Software | SolarWinds
Meta description
The meta description tag is good.
An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
Headings
The headings are properly set.
h1
1- Service Desk A modern IT service management (ITSM) solution to eliminate barriers to employee support services
h2
4- Features
- Service Desk is an industry favorite. Hands down.
- Service Desk Integrations
- Take the Next Step
h3
17- What’s the difference between help desk and service desk?
- What is the IT service desk?
- Where are all these tickets coming from?
- How do I relate tickets to see if I have a problem?
- How do I route service tickets to the right personnel or teams?
- How do I use the knowledge base to increase self-service?
- How do I attach service tickets to IT assets?
- SolarWinds Orion Platform
- SolarWinds Orion Platform
- Microsoft SCCM
- Microsoft SCCM
- Dameware Remote Everywhere
- Dameware Remote Everywhere
- Azure Active Directory
- Azure Active Directory
- OneLogin
- OneLogin
h4
6- Incident Management
- IT Asset Management
- Employee Service Portal
- Knowledge Base
- Problem Management
- CHANGE MANAGEMENT
Content keywords
The content has relevant keywords.
itservicedesksoftwaresolarwinds
Image keywords
There are 1 images with missing alt attributes.
Images
1- https://www.solarwinds.com/-/media/solarwinds/swdcv2/global/logo-types/customer-logo-types/dpr_construction.ashx?rev=d688c84377e743e7a9b4e18f1733c582&h=90&w=162&la=en&hash=84C014D20A7CFAD9BD9E603D989FE21F
SEO friendly URL
The URL is SEO friendly.
https://www.solarwinds.com/service-desk
404 page
The website has 404 error pages.
https://www.solarwinds.com/404-316ad5eb2281aa36e04c680456ff278f
Robots.txt
The webpage can be accessed by search engines.
Noindex
The webpage does not have a noindex tag set.
In-page links
The webpage contains more than 150 links.
Internals
481- https://www.solarwinds.com/
- Government
- Program Overview
- Events
- Contact Us
- Deutsch
- Español
- Français
- 日本語
- 한국어
- Português
- 中文
- https://www.solarwinds.com/
- https://www.solarwinds.com/
- Deutsch
- Español
- Français
- 日本語
- 한국어
- Português
- 中文
- ALL PRODUCTS & FREE TRIALS
- SolarWinds Observability
- Hybrid Cloud Observability
- View All Observability Products
- SolarWinds Hybrid Cloud Observability. Value, integration, and productivity for all. Go from reactive to proactive. Learn More
- Network Performance Monitor
- NetFlow Traffic Analyzer
- Network Configuration Manager
- IP Address Manager
- User Device Tracker
- VoIP & Network Quality Manager
- Network Automation Manager
- Log Analyzer
- Network Topology Mapper
- Engineer's Toolset
- ipMonitor
- Kiwi CatTools
- Kiwi Syslog Server
- Network Bandwidth Analyzer Pack
- Log and Network Performance Pack
- IP Control Bundle
- View All Network Management Products
- SolarWinds Hybrid Cloud Observability. Value, integration, and productivity for all. Go from reactive to proactive. Learn More
- Server & Application Monitor
- Virtualization Manager
- Storage Resource Monitor
- ipMonitor
- Serv-U Managed File Transfer
- Serv-U Secured FTP
- Server Configuration Monitor
- Log Analyzer
- Access Rights Manager
- AppOptics
- Web Performance Monitor
- Systems Management Bundle
- Server Performance & Configuration Bundle
- Log and Systems Performance Pack
- Application Performance Optimization Pack
- IT Operations Manager
- Web Application Monitoring & Performance Pack
- View All Systems Management Products
- SolarWinds Hybrid Cloud Observability. Value, integration, and productivity for all. Go from reactive to proactive. Learn More
- Database Performance Analyzer
- SQL Sentry
- Database Performance Monitor
- Database Mapper
- Task Factory
- Database Insights for SQL Server
- View All Database Management Products
- Monitor your cloud-native Azure SQL databases with a cloud-native monitoring solution. Azure SQL performance monitoring simplified. Learn More
- Service Desk
- Web Help Desk
- Dameware Remote Everywhere
- Dameware Remote Support
- Dameware Mini Remote Control
- View All IT Service Management Products
- AppOptics
- Server & Application Monitor
- Loggly
- Log Analyzer
- Papertrail
- Pingdom
- Web Performance Monitor
- View All Application Management Products
- AppOptics: Next-gen SaaS-based application performance & infrastructure monitoring. Accelerates the identification and getting to the root cause of application performance issues.Learn More
- Access Rights Manager
- Security Event Manager
- Server Configuration Monitor
- Patch Manager
- Identity Monitor
- Serv-U Managed File Transfer
- Serv-U Secured FTP
- Serv-U Gateway
- View All IT Security Products
- Help Reduce Insider Threat Risks with SolarWinds® Access Rights Manager Manage and Audit Access Rights across your Infrastructure.Learn More
- https://www.solarwinds.com/downloads
- Hybrid Cloud Observability
- Database Management
- Application Performance Management
- SolarWinds Orion Platform
- Network Management
- IT Asset Management
- IT Security
- IT Operations Management
- IT Help Desk
- Remote Monitoring
- Infrastructure
- IT Service Management
- IT Automation
- Compliance
- Remote Infrastructure Management
- Hybrid Systems Monitoring
- Secure Remote Access
- View All Solutions
- SolarWinds Hybrid Cloud Observability. Value, integration, and productivity for all. Go from reactive to proactive. Learn More
- Small Business
- Enterprise
- Education
- Public Sector
- View All Solutions
- Be the first to know when your public or private applications are down, slow, or unresponsive. End user monitoring, hybrid, and simplified. Learn More
- Azure
- Active Directory
- Cisco
- Office 365
- MySQL
- SQL Diagnostic
- View All Solutions
- Americas: +1-512-682-9300
- EMEA: +353 21 5002900
- APAC: +65 6593 7600
- End of Life Policy
- End of Life Policy for SaaS Products
- THWACK
- Secure by Design Resource Center
- View Resources
- FREE TRIALS
- Contact Sales
- Online Quote
- OBSERVABILITY
- SolarWinds Observability
- Hybrid Cloud Observability
- Network Management
- Network Performance Monitor
- NetFlow Traffic Analyzer
- Network Configuration Manager
- IP Address Manager
- User Device Tracker
- VoIP & Network Quality Manager
- Network Automation Manager
- Log Analyzer
- Network Topology Mapper
- Engineer's Toolset
- ipMonitor
- Kiwi CatTools
- Kiwi Syslog Server
- Network Bandwidth Analyzer Pack
- Log and Network Performance Pack
- IP Control Bundle
- Systems Management
- Server & Application Monitor
- Virtualization Manager
- Storage Resource Monitor
- ipMonitor
- Serv-U Managed File Transfer
- Serv-U Secured FTP
- Server Configuration Monitor
- Log Analyzer
- Access Rights Manager
- AppOptics
- Web Performance Monitor
- Systems Management Bundle
- Server Performance & Configuration Bundle
- Log and Systems Performance Pack
- Application Performance Optimization Pack
- IT Operations Manager
- Web Application Monitoring & Performance Pack
- Database Management
- Database Performance Analyzer
- SQL Sentry
- Database Performance Monitor
- Database Mapper
- Task Factory
- Database Insights for SQL Server
- IT Service Management
- Service Desk
- Web Help Desk
- Dameware Remote Everywhere
- Dameware Remote Support
- Dameware Mini Remote Control
- Application Management
- AppOptics
- Server & Application Monitor
- Loggly
- Log Analyzer
- Papertrail
- Pingdom
- Web Performance Monitor
- IT Security
- Access Rights Manager
- Security Event Manager
- Server Configuration Monitor
- Patch Manager
- Identity Monitor
- Serv-U Managed File Transfer
- Serv-U Secured FTP
- Serv-U Gateway
- BY NEED
- Hybrid Cloud Observability
- Database Management
- Application Performance Management
- SolarWinds Orion Platform
- Network Management
- IT Asset Management
- IT Security
- IT Operations Management
- IT Help Desk
- Remote Monitoring
- Infrastructure
- IT Service Management
- IT Automation
- Compliance
- Remote Infrastructure Management
- Hybrid Systems Monitoring
- Secure Remote Access
- BY INDUSTRY
- Small Business
- Enterprise
- Education
- Public Sector
- BY TECHNOLOGY
- Azure
- Active Directory
- Cisco
- Office 365
- MySQL
- SQL Diagnostic
- Americas: +1-512-682-9300
- EMEA: +353 21 5002900
- APAC: +65 6593 7600
- End of Life Policy
- End of Life Policy for SaaS Products
- THWACK
- Secure by Design Resource Center
- View Resources
- FREE TRIALS
- Contact Sales
- Online Quote
- View All Products
- View Free Tools
- Service Desk
- Features
- IT Asset Management
- Incident Management
- Employee Service Portal
- Chat
- CMDB Software
- Change Management
- Discovery
- ITIL Service Automations
- Knowledge Base
- IT Service Catalog
- Reporting
- Service Desk Mobile App
- Problem Management
- Procurement Tools
- Risk Detection
- Service Level Management
- Release Management
- Benchmarking
- Internationalization and Localization
- Dashboards
- Software License Management
- View All Features
- Pricing
- Pricing/FAQs
- Get a Quote
- Compare Plans
- View Pricing Info
- Integrations
- Dameware Remote Everywhere
- SolarWinds Orion Platform
- Jira
- Google Apps
- Zendesk
- Slack
- Zapier
- NMAP
- LogMeIn Central
- TeamViewer
- Harvest
- GoToAssist
- Google Analytics
- Dropbox
- Microsoft SCCM
- Microsoft Azure
- VMware vCenter
- LogMeIn Rescue
- Amazon Web Services
- OneLogin
- Active Directory
- Azure Active Directory
- Idaptive
- Google SSO
- Okta
- Automate alert-to-incident processes with the unified experience of the Orion and SolarWinds Service Desk. Learn More
- View All Integrations
- Resources
- Datasheets
- Data Security and Certifications
- FAQs
- Reviews
- Videos
- Case Studies
- White Papers
- Infographics
- Webcasts
- SolarWinds Service Desk vs. Cherwell
- SolarWinds Service Desk vs ServiceNow
- SolarWinds Service Desk vs. Freshservice
- SolarWinds Service Desk vs. Jira Service Management
- SolarWinds Events
- Customer Service & Support
- View All Resources
- START FREE TRIAL
- START FREE TRIAL
- Service Desk
- Features
- IT Asset Management
- Incident Management
- Employee Service Portal
- Chat
- CMDB Software
- Change Management
- Discovery
- ITIL Service Automations
- Knowledge Base
- IT Service Catalog
- Reporting
- Service Desk Mobile App
- Problem Management
- Procurement Tools
- Risk Detection
- Service Level Management
- Release Management
- Benchmarking
- Internationalization and Localization
- Dashboards
- Software License Management
- View All Features
- Pricing
- Pricing/FAQs
- Get a Quote
- Compare Plans
- View Pricing Info
- Integrations
- Dameware Remote Everywhere
- SolarWinds Orion Platform
- Jira
- Google Apps
- Zendesk
- Slack
- Zapier
- NMAP
- LogMeIn Central
- TeamViewer
- Harvest
- GoToAssist
- Google Analytics
- Dropbox
- Microsoft SCCM
- Microsoft Azure
- VMware vCenter
- LogMeIn Rescue
- Amazon Web Services
- OneLogin
- Active Directory
- Azure Active Directory
- Idaptive
- Google SSO
- Okta
- View All Integrations
- Resources
- Datasheets
- Data Security and Certifications
- FAQs
- Reviews
- Videos
- Case Studies
- White Papers
- Infographics
- Webcasts
- SolarWinds Service Desk vs. Cherwell
- SolarWinds Service Desk vs ServiceNow
- SolarWinds Service Desk vs. Freshservice
- SolarWinds Service Desk vs. Jira Service Management
- SolarWinds Events
- Customer Service & Support
- View All Resources
- START FREE TRIAL
- START FREE TRIAL
- Get a Quote
- Get a Quote
- START FREE TRIAL
- START FREE TRIAL
- REQUEST DEMO
- REQUEST DEMO
- Incident Management Learn More
- IT Asset Management Learn More
- Employee Service Portal Learn More
- Knowledge Base Learn More
- Problem Management Learn More
- CHANGE MANAGEMENT Learn More
- View All
- View All
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- IT asset management
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- IT asset management
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- View All
- https://www.solarwinds.com/resources/case-study/streamlining-the-service-experience-in-americas-original-planetarium
- Read the case study
- Read the case study
- https://www.solarwinds.com/resources/case-study/streamlining-processes-and-unifying-departments-through-itsm
- Read the case study
- Read the case study
- https://www.solarwinds.com/resources/video/dpr-construction
- Watch the video
- Watch the video
- https://www.solarwinds.com/resources/case-study/workflows-and-itil-processes-drive-continuous-service-improvement
- Read the case study
- Read the case study
- SolarWinds Orion Platform SolarWinds Orion Platform Drive efficiency through automated incident creation between Orion and Service Desk. Learn More
- Microsoft SCCM Microsoft SCCM Automatically populate SCCM asset data directly into SolarWinds Service Desk. Learn More
- Dameware Remote Everywhere Dameware Remote Everywhere Resolve employee issues faster by integrating Dameware Remote Everywhere. Learn More
- Azure Active Directory Azure Active Directory Use Azure AD for SSO and user provisioning in SolarWinds Service Desk. Learn More
- OneLogin OneLogin Use OneLogin or your corporate intranet to securely log users in. Learn More
- VIEW ALL INTEGRATIONS
- START FREE TRIAL
- START FREE TRIAL
- GET A QUOTE
- GET A QUOTE
- Company
- Secure By Design
- IT Glossary
- Resource Center
- For Government
- GDPR Resource Center
- Legal Documents
- Privacy
- California Privacy Rights
- Security Information
- Trust Center
- Disclosure Policy
Externals
72- Customer Portal
- Portal Login
- Become a Partner
- Explore the Platform
- IT Asset Management
- IT Service Management (ITSM)
- Renew Maintenance
- Renew Maintenance
- Learn about Auto-Renewal
- Access the Success Center
- Access the Success Center
- SmartStart Onboarding
- Support Offerings
- Technical Support
- Submit a Ticket
- Supported Versions
- Training & Certification
- SolarWinds Academy
- SolarWinds Certified Professional
- Customer Portal
- Access the Customer Portal
- View THWACK
- Orange Matter
- View Orange Matter
- LogicalRead Blog
- View LogicalRead Blog
- Renew Maintenance
- Renew Maintenance
- Learn about Auto-Renewal
- Access the Success Center
- Access the Success Center
- SmartStart Onboarding
- Support Offerings
- Technical Support
- Submit a Ticket
- Supported Versions
- Training & Certification
- SolarWinds Academy
- SolarWinds Certified Professional
- Customer Portal
- Access the Customer Portal
- View THWACK
- Orange Matter
- View Orange Matter
- LogicalRead Blog
- View LogicalRead Blog
- IT Asset Management
- IT Service Management (ITSM)
- Service Desk System Status
- Technical Documentation
- API Documentation
- SolarWinds Academy
- Blog
- Service Desk Product Forum
- Log In
- Service Desk System Status
- Technical Documentation
- API Documentation
- SolarWinds Academy
- Blog
- Service Desk Product Forum
- Log In
- {#Contact Email#}
- https://www.facebook.com/SolarWinds
- https://twitter.com/solarwinds
- https://www.youtube.com/user/solarwindsinc
- https://www.linkedin.com/company/solarwinds
- Investors
- Career Center
- Preference Center
- For Customers
- Documentation & Uninstall Information
Language
The webpage has the language declared.
en
Favicon
The webpage does not have a favicon.
Performance
Text compression
The HTML file is compressed.
Load time
The webpage loaded in 0.51 seconds.
Page size
The size of the HTML webpage is 37,627.00.
HTTP requests
There are fewer than 16 HTTP requests on the webpage.
JavaScripts
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Images
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Image format
There are 55 images that are not using the AVIF, WebP format.
Images
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JavaScript defer
The are 8 javascript resources without the defer attribute.
JavaScripts
8- https://cookie-cdn.cookiepro.com/scripttemplates/otSDKStub.js
- https://play.vidyard.com/embed/v4.js
- https://www.solarwinds.com/scripts/swdcv2/driftchat.js
- https://www.solarwinds.com/bundles/jquery?v=ywRv5tGf_C8UyV9Nh0RJf-e9u4Rh_SmIN-qx3i-kH8Y1
- https://www.solarwinds.com/bundles/bootstrap?v=sx1VQTJZX_hFIHt7MLzT7Itgd5jcQDQtdramxdUGPMg1
- https://assets.adobedtm.com/764583179334/dd952b9e6603/launch-d1359cc878c7.min.js
- https://www.solarwinds.com/bundles/vendorv2?v=ZRRK1b3ZASDWxPJfo6E8NN2ArsFlJ27P1K2vrHa942c1
- https://static.solarwinds.com/referrer-cookie.js
DOM size
There are more than 1,500 DOM nodes.
Security
HTTPS encryption
The webpage uses HTTPS encryption.
The HTML file has https://www.solarwinds.com/service-desk DOM nodes.
Mixed content
There are no mixed content resources on the webpage.
Server signature
The webpage does not have a public server signature.
Unsafe cross-origin links
The webpage has 6 unsafe cross-origin links.
Links
6- https://partner.solarwinds.com/
- https://partner.solarwinds.com/
- https://orangematter.solarwinds.com/
- https://logicalread.com/
- https://www.trustradius.com/it-asset-management
- https://www.trustradius.com/it-service-management-itsm
Plaintext email
The webpage contains plaintext emails.
Emails
1- itsmsales@solarwinds.com
Miscellaneous
Structured data
The webpage has structured data.
Schema.org
6
Meta viewport
The webpage has a meta viewport tag set.
width=device-width, initial-scale=1
Character set
The webpage does not have a charset declared.
Sitemap
The website has sitemaps.
Sitemaps
10- https://www.solarwinds.com/sitemap.xml
- https://www.solarwinds.com/de/sitemap.xml
- https://www.solarwinds.com/es/sitemap.xml
- https://www.solarwinds.com/fr/sitemap.xml
- https://www.solarwinds.com/pt/sitemap.xml
- https://www.solarwinds.com/ko/sitemap.xml
- https://www.solarwinds.com/ja/sitemap.xml
- https://www.solarwinds.com/zh/sitemap.xml
- https://secure.vidyard.com/sitemaps/sitemap-UUrfDJSe2JNunL_FOX9K7g.xml
- https://secure.vidyard.com/sitemaps/sitemap-gISEwhzqpW0qD78SNKAjyg.xml
Social
The webpage has 4 social links.
Content length
The webpage has 5,881 words.
Text to HTML ratio
The text to HTML ratio is 15%.
Inline CSS
The webpage contains inline CSS code.
Attributes
29display: none;
height: 434px;
display: none;
height: 434px;
display: none;
height: 434px;
display: none;
display: none;
display: none;
height: 434px;
display: none;
height: 434px;
display: none;
display: none;
height: 434px;
display: none;
height: 434px;
display: none;
color: #f99d1c; text-decoration: underline;
color: #f99d1c; text-decoration: underline;
width:auto; height: 200px;
height: 434px;
max-width: 815px;
grid-template-columns: repeat(5, 163px); -ms-grid-columns: 163px 163px 163px 163px 163px ; -ms-grid-rows: 163px ;
-ms-grid-column: 1; -ms-grid-row: 1;
-ms-grid-column: 2; -ms-grid-row: 1;
-ms-grid-column: 3; -ms-grid-row: 1;
-ms-grid-column: 4; -ms-grid-row: 1;
-ms-grid-column: 5; -ms-grid-row: 1;
Deprecated HTML
There are no deprecated HTML tags on the webpage.