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Southwest.com is the official website for Southwest Airlines, the largest low-cost airline in the United States. It provides travelers with a variety of services, including flight information and booking, vacation packages, car rentals, and hotel reservations. Customers can also take advantage of exclusive deals and discounts, manage their Rapid Rewards account, and check in for flights. The website also offers a wide range of travel information, including flight status, airport information, and travel tips. Southwest.com is the perfect way to plan and book your next vacation or business trip.
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#2,590 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
Website is Safe
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Traffic rank
#2,590
#2,590
Site age
27 yrs
27 yrs
Location
United States
United States
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Newest job postings for southwest
via Southwest Careers - Southwest Airlines
posted_at: 1 day agoschedule_type: Full-time
Department:
Ground Operations
...
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job
Department:
Ground Operations
...
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
• Provides Customer Service by managing Customer Service Agents, Operations Agents, and Skycaps. Oversees Agent work performance to ascertain that all job assignments are carried out according to Company regulations in a safe and efficient manner and to assure that an on-time operation is maintained.
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Ramp Supervisors lead a Team of Ramp Agents to ensure ontime arrivals and departures of aircraft at the stations we serve. The Ramp Supervisor serves as a Leader to Ramp Agents by observing and offering guidance, ensuring Safety and compliance procedures are followed, and reading and delivering communications to convey important updates. Ramp Supervisors are strong communicators who enjoy working as a part of a Team in a dynamic, safe environment.
As a Salt Lake City (SLC) Ramp Supervisor, you can expect:
• Pay starting at $32.32/Hr
• A role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
• Opportunities for overtime and shift pick-ups. Mandatory overtime is a possibility based on operational need. *
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
• Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.
• Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck. **
• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit. ***
• Explore more Benefits you’ll love: swa.is/benefits
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Model the Southwest Way
• Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
• Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction
• Respond to and resolve Customer questions, requests, or complaints
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance
• Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding
• Work with staff planning to build bids that are in line with department’s hourly goals.
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
• Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
• May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills, and Abilities
• Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
• Knowledge of applicable Collective Bargaining Agreements and their applications
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to recognize and address performance and safety concerns in a timely manner
• Ability to ensure all equipment is maintained and available for the operation
Education
• NA
Experience
• Fully functioning, broad knowledge in:
• Airlines Operation Management
• Customer Service
Licensing/Certification
• Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
• Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program
• May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights
Physical Abilities
• Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to perform physical activities such as lifting (50lbs.), standing, sitting, pulling, pushing, squatting, climbing, walking, kneeling, reaching, crawling, and writing
• Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions.
• Ability to perform assigned duties in outdoor and inclement weather conditions
Other Qualifications
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• *Overtime pay is computed solely on base pay rate
• *401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
• **ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply Show more details...
Ground Operations
...
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
• Provides Customer Service by managing Customer Service Agents, Operations Agents, and Skycaps. Oversees Agent work performance to ascertain that all job assignments are carried out according to Company regulations in a safe and efficient manner and to assure that an on-time operation is maintained.
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Ramp Supervisors lead a Team of Ramp Agents to ensure ontime arrivals and departures of aircraft at the stations we serve. The Ramp Supervisor serves as a Leader to Ramp Agents by observing and offering guidance, ensuring Safety and compliance procedures are followed, and reading and delivering communications to convey important updates. Ramp Supervisors are strong communicators who enjoy working as a part of a Team in a dynamic, safe environment.
As a Salt Lake City (SLC) Ramp Supervisor, you can expect:
• Pay starting at $32.32/Hr
• A role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
• Opportunities for overtime and shift pick-ups. Mandatory overtime is a possibility based on operational need. *
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
• Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.
• Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck. **
• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit. ***
• Explore more Benefits you’ll love: swa.is/benefits
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Model the Southwest Way
• Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
• Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction
• Respond to and resolve Customer questions, requests, or complaints
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance
• Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding
• Work with staff planning to build bids that are in line with department’s hourly goals.
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
• Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
• May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills, and Abilities
• Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
• Knowledge of applicable Collective Bargaining Agreements and their applications
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to recognize and address performance and safety concerns in a timely manner
• Ability to ensure all equipment is maintained and available for the operation
Education
• NA
Experience
• Fully functioning, broad knowledge in:
• Airlines Operation Management
• Customer Service
Licensing/Certification
• Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
• Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program
• May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights
Physical Abilities
• Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to perform physical activities such as lifting (50lbs.), standing, sitting, pulling, pushing, squatting, climbing, walking, kneeling, reaching, crawling, and writing
• Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions.
• Ability to perform assigned duties in outdoor and inclement weather conditions
Other Qualifications
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• *Overtime pay is computed solely on base pay rate
• *401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
• **ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply Show more details...
via Southwest Careers - Southwest Airlines
posted_at: 3 days agoschedule_type: Full-time
Department:
Ground Operations
...
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job
Department:
Ground Operations
...
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Pay of $17.41 to $17.41 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale. Opportunities for overtime and shift premiums.
Benefits you’ll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Freight Agents extend Hospitality to Southwest Cargo Customers. This role is responsible for safely loading and unloading Southwest Cargo items onto the aircraft, coordinating with Ground Operations Teams to meet flight departure and arrival timelines, and working together with the Freight Agent Team to prioritize shipping responsibilities and modify priorities as needed. The small, but mighty Freight Agent Team also has opportunities to play a part in the transportation of life-saving organs, U.S. Mail, live seafood, and more. Freight Agents are problem solvers who enjoy multitasking and working in the outdoor elements.
Additional details:
• A union-based role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
• Provides friendly service to and maintains positive relationships with all internal and external Customers
• Works in a cooperative spirit to ensure the success of our Company
• Works in air freight facilities
• May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes
• Responsible for opening/closing of the air freight facilities at which they are working
• Handles Station AMS and radio communications traffic as needed
• Checks Cargo information for each flight
• Answers Cargo facility telephones
• Resolve Customer situations by providing Positively Outrageous Service
• Writes and submits irregularity reports as required
• Checks cargo on hand to see that it is properly logged and accounted for
• Checks that all board mail and Company material is dispatched and sent to indicated Stations
• Responsibilities include greeting and handling Customers in a polite and friendly manner
• Re-manifest cargo due to weight restrictions, delayed or cancelled flights, lost, delayed, or damaged shipments
• Conducts Federally Mandated screening of all cargo shipments according to the Southwest Airlines TSA approved security program
• Handles cash, checks, credit cards, and coupons as forms of payment for shipments. Computes charges, makes change and balances daily transactions.
• Handles any aspect of processing a cargo shipment by operating a computerized point-of-sale system; resolving related complaints and problems
• Properly maintains and wears the uniform by Company regulations and presents a neat and professional appearance while on duty
• Provides friendly service to all co-workers and Customers. Performs special task or assignments as delegated by Supervisor or Station Management personnel
• Responsible for ground security and assuring operations follow security procedures
• May perform the duties of an Operations Agent. Further information can be found in the Operations Agent Job Description
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders
• Knowledge, Skills and Abilities
• Ability to work well with others as part of a team, meet the public, and work under stressful situations
• Must be able to obtain and maintain GSC qualification
• Must comply with DOT drug and alcohol testing program
• Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
• Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
• Must successfully complete Operations/Freight Agent training program with a 90% or greater average and evaluation / probationary period
• Must be aware of hazardous situations and be able to handle emergencies as needed
• Able to work under pressure and handle many functions at once with many different offices and/or groups of people
• Must work under tight time constraints to accomplish quick turns of aircraft
• Must possess good written and oral skills
• Must be able to effectively communicate verbally by telephone, face to face and public address systems
• Must be able to be alert to moving vehicles or aircraft and use radio equipment
• Must be able to communicate information and instructions verbally or via radio equipment
• Education
• Required: High School Diploma or GED
• Preferred: College coursework or degree
• Experience
• Preferred: Two years of airline/military related work experience in ramp/operations/provisioning functions
• Licensing/Certification
• Must be able to obtain a SIDA badge and meet all local airport requirements
• Must possess a valid state motor vehicle operator's license
• May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
• Requires you to obtain and maintain USPS Clearance and meet all requirements to handle US Mail
• Physical Abilities
• Must be able to lift and move items of 70 pounds and/or more
• Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
• Must be able to carry heavy items up and down jetway stairs
• Must be able to distinguish each color displayed on every type of screening equipment
• Must be able to hear and respond to the spoken voice and to audible alarms generated by screening equipment
• Must maintain the ability to wear prescribed uniforms
• Other Qualifications
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Ability to work shift work and/or overtime
• Ability to read, speak and write English
• Foreign language skills are desirable, but not required
• Pay amount doesn’t guarantee employment for any particular period of time
• *401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
• **ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Pay Rate:
$17.41
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply Show more details...
Ground Operations
...
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Pay of $17.41 to $17.41 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale. Opportunities for overtime and shift premiums.
Benefits you’ll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Freight Agents extend Hospitality to Southwest Cargo Customers. This role is responsible for safely loading and unloading Southwest Cargo items onto the aircraft, coordinating with Ground Operations Teams to meet flight departure and arrival timelines, and working together with the Freight Agent Team to prioritize shipping responsibilities and modify priorities as needed. The small, but mighty Freight Agent Team also has opportunities to play a part in the transportation of life-saving organs, U.S. Mail, live seafood, and more. Freight Agents are problem solvers who enjoy multitasking and working in the outdoor elements.
Additional details:
• A union-based role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
• Provides friendly service to and maintains positive relationships with all internal and external Customers
• Works in a cooperative spirit to ensure the success of our Company
• Works in air freight facilities
• May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes
• Responsible for opening/closing of the air freight facilities at which they are working
• Handles Station AMS and radio communications traffic as needed
• Checks Cargo information for each flight
• Answers Cargo facility telephones
• Resolve Customer situations by providing Positively Outrageous Service
• Writes and submits irregularity reports as required
• Checks cargo on hand to see that it is properly logged and accounted for
• Checks that all board mail and Company material is dispatched and sent to indicated Stations
• Responsibilities include greeting and handling Customers in a polite and friendly manner
• Re-manifest cargo due to weight restrictions, delayed or cancelled flights, lost, delayed, or damaged shipments
• Conducts Federally Mandated screening of all cargo shipments according to the Southwest Airlines TSA approved security program
• Handles cash, checks, credit cards, and coupons as forms of payment for shipments. Computes charges, makes change and balances daily transactions.
• Handles any aspect of processing a cargo shipment by operating a computerized point-of-sale system; resolving related complaints and problems
• Properly maintains and wears the uniform by Company regulations and presents a neat and professional appearance while on duty
• Provides friendly service to all co-workers and Customers. Performs special task or assignments as delegated by Supervisor or Station Management personnel
• Responsible for ground security and assuring operations follow security procedures
• May perform the duties of an Operations Agent. Further information can be found in the Operations Agent Job Description
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders
• Knowledge, Skills and Abilities
• Ability to work well with others as part of a team, meet the public, and work under stressful situations
• Must be able to obtain and maintain GSC qualification
• Must comply with DOT drug and alcohol testing program
• Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
• Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
• Must successfully complete Operations/Freight Agent training program with a 90% or greater average and evaluation / probationary period
• Must be aware of hazardous situations and be able to handle emergencies as needed
• Able to work under pressure and handle many functions at once with many different offices and/or groups of people
• Must work under tight time constraints to accomplish quick turns of aircraft
• Must possess good written and oral skills
• Must be able to effectively communicate verbally by telephone, face to face and public address systems
• Must be able to be alert to moving vehicles or aircraft and use radio equipment
• Must be able to communicate information and instructions verbally or via radio equipment
• Education
• Required: High School Diploma or GED
• Preferred: College coursework or degree
• Experience
• Preferred: Two years of airline/military related work experience in ramp/operations/provisioning functions
• Licensing/Certification
• Must be able to obtain a SIDA badge and meet all local airport requirements
• Must possess a valid state motor vehicle operator's license
• May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
• Requires you to obtain and maintain USPS Clearance and meet all requirements to handle US Mail
• Physical Abilities
• Must be able to lift and move items of 70 pounds and/or more
• Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
• Must be able to carry heavy items up and down jetway stairs
• Must be able to distinguish each color displayed on every type of screening equipment
• Must be able to hear and respond to the spoken voice and to audible alarms generated by screening equipment
• Must maintain the ability to wear prescribed uniforms
• Other Qualifications
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Ability to work shift work and/or overtime
• Ability to read, speak and write English
• Foreign language skills are desirable, but not required
• Pay amount doesn’t guarantee employment for any particular period of time
• *401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
• **ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Pay Rate:
$17.41
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply Show more details...
via Glassdoor
posted_at: 1 day agoschedule_type: Full-time
Department: Crew Scheduling
Our Company Promise...
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job
Department: Crew Scheduling
Our Company Promise...
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Manager Crew Scheduling Technology Product supports our Purpose by proactively implementing solutions to prevent disruptions to the o peratio n. This role also serves as a liaison between the Technology Department and Crew Scheduling to determine the best response in the event of irregular operations. The Senior Manager Crew Scheduling Technology Product is a strategic problem solver who is excited about the opportunity to drive impactful solutions at Southwest.
Additional Details:
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Job Summary
The Sr Manager Crew Scheduling Technology will partner closely with Business Owners and technology providers (internal and external) in the development, support, and evolution of technology solutions in Crew Scheduling & Recovery. They must be highly attuned to the needs and feedback of our Schedulers and are expected to provide a high level of Customer Service. They will be required to coordinate and collaborate with SWA Technology and other operational units to produce high-quality solutions.
Model the Southwest Way
Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
Drive planning, delivery and support activities in Crew Scheduling and collaborate closely with Inflight, Flight Ops, NOC, and Technology
Oversee business Product Management in the planning and delivery of technical solutions using current SWA Technology methodologies
Coordinate with Regulatory Teams, Contract Admin and Business Owners to ensure compliance with applicable regulations, labor contracts and Company policies
Responsible for test plan development and execution on Crew technology projects
Ensure data-first and mobile capable mind-sets in application development
Coordinate with Technology to maintain a multi-year plan to meet Enterprise and Company goals
Coordinate user groups, test groups and business readiness activities
Ensure high-levels of Customer Service and support for Crew Scheduling users, including on-call support of critical applications
Support ad hoc data and reporting requests necessary to support Crew Scheduling Leadership
Coordinate with Technology and Crew Scheduling Leadership to ensure technology expenses are well planned, communicated and within budget
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Advanced knowledge of scaled agile practices, Product Management and software development lifecycles
Advanced knowledge of agile product delivery and test case management
Skilled in leading effectively through direct Leadership as well as influencing others
Skilled in collaborating with all levels of Leadership across Operations, Technology and Labor Unions
Skilled in interpreting and effectively managing to applicable industry regulations, technology standards, collective bargaining agreement language and SWA policies
Ability to succinctly communicate complex issues verbally, in writing and through presentations
Ability to think strategically and understand the relationship between current actions and future consequences
Ability to cast a vision, develop a plan and drive to implementation
Ability to analyze complex issues, make sound decisions and recognize when a "sense of urgency" is required Education
Required: High School Diploma or GED
Experience
Demonstrated experience in directly or indirectly leading team(s)
Fully functioning, broad knowledge in:
Business Acumen in Crew Operations
Managing technology resources and projects
Scaled agile practices and agile project delivery
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Ability to be available for after-hours support as needed
Ability to travel occasionally as needed
As a Senior Manager Crew Scheduling Technology Product, you can expect:
Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.*
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.* *
Explore more Benefits you’ll love: swa.is/benefits
• 401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
• * ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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Our Company Promise...
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Manager Crew Scheduling Technology Product supports our Purpose by proactively implementing solutions to prevent disruptions to the o peratio n. This role also serves as a liaison between the Technology Department and Crew Scheduling to determine the best response in the event of irregular operations. The Senior Manager Crew Scheduling Technology Product is a strategic problem solver who is excited about the opportunity to drive impactful solutions at Southwest.
Additional Details:
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Job Summary
The Sr Manager Crew Scheduling Technology will partner closely with Business Owners and technology providers (internal and external) in the development, support, and evolution of technology solutions in Crew Scheduling & Recovery. They must be highly attuned to the needs and feedback of our Schedulers and are expected to provide a high level of Customer Service. They will be required to coordinate and collaborate with SWA Technology and other operational units to produce high-quality solutions.
Model the Southwest Way
Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
Drive planning, delivery and support activities in Crew Scheduling and collaborate closely with Inflight, Flight Ops, NOC, and Technology
Oversee business Product Management in the planning and delivery of technical solutions using current SWA Technology methodologies
Coordinate with Regulatory Teams, Contract Admin and Business Owners to ensure compliance with applicable regulations, labor contracts and Company policies
Responsible for test plan development and execution on Crew technology projects
Ensure data-first and mobile capable mind-sets in application development
Coordinate with Technology to maintain a multi-year plan to meet Enterprise and Company goals
Coordinate user groups, test groups and business readiness activities
Ensure high-levels of Customer Service and support for Crew Scheduling users, including on-call support of critical applications
Support ad hoc data and reporting requests necessary to support Crew Scheduling Leadership
Coordinate with Technology and Crew Scheduling Leadership to ensure technology expenses are well planned, communicated and within budget
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Advanced knowledge of scaled agile practices, Product Management and software development lifecycles
Advanced knowledge of agile product delivery and test case management
Skilled in leading effectively through direct Leadership as well as influencing others
Skilled in collaborating with all levels of Leadership across Operations, Technology and Labor Unions
Skilled in interpreting and effectively managing to applicable industry regulations, technology standards, collective bargaining agreement language and SWA policies
Ability to succinctly communicate complex issues verbally, in writing and through presentations
Ability to think strategically and understand the relationship between current actions and future consequences
Ability to cast a vision, develop a plan and drive to implementation
Ability to analyze complex issues, make sound decisions and recognize when a "sense of urgency" is required Education
Required: High School Diploma or GED
Experience
Demonstrated experience in directly or indirectly leading team(s)
Fully functioning, broad knowledge in:
Business Acumen in Crew Operations
Managing technology resources and projects
Scaled agile practices and agile project delivery
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Ability to be available for after-hours support as needed
Ability to travel occasionally as needed
As a Senior Manager Crew Scheduling Technology Product, you can expect:
Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.*
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.* *
Explore more Benefits you’ll love: swa.is/benefits
• 401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
• * ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply Show more details...
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