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https://spectrum.com
Spectrum Cable Services
Most recent job postings at Spectrum Cable Services
via Monster
posted_at: 1 day agoschedule_type: Full-time
Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $25.00/hour or $52,018 annually. Top performers can earn $70,800, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).
JOB SUMMARY...
Maximize opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone.
Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $25.00/hour or $52,018 annually. Top performers can earn $70,800, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).
JOB SUMMARY...
Maximize opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Establish and maintain a high level of customer satisfaction, professionalism, and courtesy in all retention transactions.
Consistently meet or exceed weekly and monthly retention activity goals by utilizing sound telephone based customer save techniques.
Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc
Answer questions pertaining to billing inquiries, pricing and packaging of products and service, and service complaints.
Ability to learn and master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function.
Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing customers in an effort to re-sell and retain.
Acquire and demonstrate thorough knowledge of competitors’ pricing, packaging, and products in an effort to discuss side by side comparisons of Charter’s and competitors’ products and services.
Perform other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
Ability to work variable hours; may include weekends, holidays, and split days off
Required Education
High school diploma or equivalent
Required Related Work Experience and Number of Years
Call center experience in the areas of customer service and/or phone sales, or equivalent experience - 2+
WORKING CONDITIONS
Office environment CRT110 333335 333335BR Show more details...
JOB SUMMARY...
Maximize opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Establish and maintain a high level of customer satisfaction, professionalism, and courtesy in all retention transactions.
Consistently meet or exceed weekly and monthly retention activity goals by utilizing sound telephone based customer save techniques.
Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc
Answer questions pertaining to billing inquiries, pricing and packaging of products and service, and service complaints.
Ability to learn and master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function.
Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing customers in an effort to re-sell and retain.
Acquire and demonstrate thorough knowledge of competitors’ pricing, packaging, and products in an effort to discuss side by side comparisons of Charter’s and competitors’ products and services.
Perform other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
Ability to work variable hours; may include weekends, holidays, and split days off
Required Education
High school diploma or equivalent
Required Related Work Experience and Number of Years
Call center experience in the areas of customer service and/or phone sales, or equivalent experience - 2+
WORKING CONDITIONS
Office environment CRT110 333335 333335BR Show more details...
via Spectrum Careers
posted_at: 5 days agoschedule_type: Full-time
JOB SUMMARY
Under moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects...
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience. Support Construction in the permitting process, often as a subject matter expert, in the Permit Master role. Know the status of and report on permits
JOB SUMMARY
Under moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects...
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience. Support Construction in the permitting process, often as a subject matter expert, in the Permit Master role. Know the status of and report on permits for the supported area. Coordinate and track aging surveys. Ensure construction referrals are scheduled and completed timely. Respond, route and track requests and updates on construction projects for residential and commercial fiber and coax projects. Ensure construction management tools are updated with correct project status and current notes. Monitor and report on required pole transfer activity. Adhere to industry specific local, state, and federal regulations, as applicable. Know, understand and follow company policy. Perform other duties requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English Ability to analyze and interpret data Ability to work independently Ability to handle multiple projects and tasks within established timelines Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to make decisions and solve problems while working under pressure Ability to prioritize and organize effectively Ability to reach with hands and arms, to bend, to talk and hear, and to read and use a computer Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge and ability to use the following office equipment computer, telephone, copier, fax, calculator, and stapler Knowledge of company products and services
Required Education
High School Diploma or equivalent work experience Continuing education coursework in project administration or equivalent experience
Required Related Work Experience and Number of Years
Demonstrated communication skills - 2+ Project Coordination - 2+ Computer programs (i.e. Microsoft office) and other industry related software
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Preferred Education
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
Preferred Related Work Experience and Number of Years
WORKING CONDITIONS
Office environment 24x7, fast paced environment
PHYSICAL AND MENTAL REQUIREMENTS
Physical Requirements
Mental Requirements
EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
TSV117 332990-1 332990BR Show more details...
Under moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects...
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience. Support Construction in the permitting process, often as a subject matter expert, in the Permit Master role. Know the status of and report on permits for the supported area. Coordinate and track aging surveys. Ensure construction referrals are scheduled and completed timely. Respond, route and track requests and updates on construction projects for residential and commercial fiber and coax projects. Ensure construction management tools are updated with correct project status and current notes. Monitor and report on required pole transfer activity. Adhere to industry specific local, state, and federal regulations, as applicable. Know, understand and follow company policy. Perform other duties requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English Ability to analyze and interpret data Ability to work independently Ability to handle multiple projects and tasks within established timelines Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to make decisions and solve problems while working under pressure Ability to prioritize and organize effectively Ability to reach with hands and arms, to bend, to talk and hear, and to read and use a computer Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge and ability to use the following office equipment computer, telephone, copier, fax, calculator, and stapler Knowledge of company products and services
Required Education
High School Diploma or equivalent work experience Continuing education coursework in project administration or equivalent experience
Required Related Work Experience and Number of Years
Demonstrated communication skills - 2+ Project Coordination - 2+ Computer programs (i.e. Microsoft office) and other industry related software
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Preferred Education
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
Preferred Related Work Experience and Number of Years
WORKING CONDITIONS
Office environment 24x7, fast paced environment
PHYSICAL AND MENTAL REQUIREMENTS
Physical Requirements
Mental Requirements
EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
TSV117 332990-1 332990BR Show more details...
via Salary.com
posted_at: 2 days agoschedule_type: Full-time
This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all activities that contribute to ensuring customers receive effortless and world class... service.
MAJOR DUTIES AND RESPONSIBILITIES
- Contribute to the
This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all activities that contribute to ensuring customers receive effortless and world class... service.
MAJOR DUTIES AND RESPONSIBILITIES
- Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork.
- Actively and consistently support all efforts to simplify and enhance the customer and employee experience.
- Effectively lead a team of representatives utilizing supervisory skills including, but not limited to, time management, planning, communication and coaching skills.
- Monitor individual and team performance to ensure performance and quality standards are met or exceeded.
- Assist team with escalated customer issues.
- Ensure departmental standards regarding customer experience are met by regularly monitoring calls and performance metrics to provide feedback or coaching.
- Establish and maintain interdepartmental relationships to ensure alignment on all business initiatives.
- Develop staff to be more effective in their roles by providing on-going coaching and on-the-job training.
- Handle department personnel issues including performance reviews, counseling and progressive disciplinary actions as needed.
- Ensure Kronos payroll system is properly accounted for and accurately updated for team.
- Motivate and inspire others to action utilizing effective leadership skills including problem solving, team development.
- Performs other duties as requested by management.
REQUIRED QUALIFICATIONS
Skills / Abilities and Knowledge
- Ability to read, write, speak and understand English
- Ability to hire, evaluate, coach and counsel direct reports regularly in the performance of their duties
- Ability to act with honesty and integrity
- Ability to communicate verbally and in writing in a clear and straightforward manner
- Ability to prioritize and organize effectively
- Ability to supervise and motivate others
- Ability to use personal computer and software applications (i.e. word processing, spreadsheet, cable billing system, etc.)
- Ability to manage projects
- Knowledge of all functions and related tasks in the area of customer relations
- Knowledge of applicable products and services
- Knowledge of general accounting and billing procedures
- Good vision, including peripheral, and ability to adjust focus
- Must be patient, flexible, dependable and have an outstanding attendance record
- Experience with customer relations, communications and sales skills
Education
High School diploma with some college course work in business or related field; or equivalent experience
Related Work Experience
Customer service/call center experience: 5-7 years
Lead/supervisory experience (preferably of a team of 10 or more people): 3 years
WORKING CONDITIONS
- Office environment
- Exposure to moderate noise level
- Hours may vary
CCS450 333778 333778BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of$65,,478.40 to $88,600.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses Show more details...
MAJOR DUTIES AND RESPONSIBILITIES
- Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork.
- Actively and consistently support all efforts to simplify and enhance the customer and employee experience.
- Effectively lead a team of representatives utilizing supervisory skills including, but not limited to, time management, planning, communication and coaching skills.
- Monitor individual and team performance to ensure performance and quality standards are met or exceeded.
- Assist team with escalated customer issues.
- Ensure departmental standards regarding customer experience are met by regularly monitoring calls and performance metrics to provide feedback or coaching.
- Establish and maintain interdepartmental relationships to ensure alignment on all business initiatives.
- Develop staff to be more effective in their roles by providing on-going coaching and on-the-job training.
- Handle department personnel issues including performance reviews, counseling and progressive disciplinary actions as needed.
- Ensure Kronos payroll system is properly accounted for and accurately updated for team.
- Motivate and inspire others to action utilizing effective leadership skills including problem solving, team development.
- Performs other duties as requested by management.
REQUIRED QUALIFICATIONS
Skills / Abilities and Knowledge
- Ability to read, write, speak and understand English
- Ability to hire, evaluate, coach and counsel direct reports regularly in the performance of their duties
- Ability to act with honesty and integrity
- Ability to communicate verbally and in writing in a clear and straightforward manner
- Ability to prioritize and organize effectively
- Ability to supervise and motivate others
- Ability to use personal computer and software applications (i.e. word processing, spreadsheet, cable billing system, etc.)
- Ability to manage projects
- Knowledge of all functions and related tasks in the area of customer relations
- Knowledge of applicable products and services
- Knowledge of general accounting and billing procedures
- Good vision, including peripheral, and ability to adjust focus
- Must be patient, flexible, dependable and have an outstanding attendance record
- Experience with customer relations, communications and sales skills
Education
High School diploma with some college course work in business or related field; or equivalent experience
Related Work Experience
Customer service/call center experience: 5-7 years
Lead/supervisory experience (preferably of a team of 10 or more people): 3 years
WORKING CONDITIONS
- Office environment
- Exposure to moderate noise level
- Hours may vary
CCS450 333778 333778BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of$65,,478.40 to $88,600.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses Show more details...
via Spectrum Careers
posted_at: 24 days agoschedule_type: Full-time
At a glance:
• Are you a telecommunication Voice expert talented in increasing sales to existing and prospective national clients?
• Can you use consultative sales techniques to highlight how Spectrum Enterprise products satisfies the growing and complex communication client needs...
• Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is
At a glance:
• Are you a telecommunication Voice expert talented in increasing sales to existing and prospective national clients?
• Can you use consultative sales techniques to highlight how Spectrum Enterprise products satisfies the growing and complex communication client needs...
• Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a Strategic Technical Sales Consultant for Unified Communications, you excel at using consultative sales techniques to increase sales for the Spectrum Enterprise Voice services. You focus on growing market share and driving product penetration rates for existing and prospective national clients. You highlight how our Voice solutions solve complex client needs while partnering with local Sales teams to successfully define and execute team-based selling strategies. You combine your technical expertise with an understanding of each client’s current and future needs to outline solutions for their immediate issues readying them for upsell and renewal opportunities.
You are passionate about educating clients with face-to-face meetings and creating enticing proposals that motivate them to share in your enthusiasm for Spectrum Enterprise products. This is a complementary role to the Direct Sales and Sales Engineering teams and receives sales quota retirement for targeted products. You thrive in an office environment and feel comfortable traveling to manage accounts within a specified footprint. You report directly to Manager of Technical Sales Consultants, Unified Communications for goals, guidance and assistance.
Position benefits:
• Competitive salary with sales incentives.
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.
What you will do:
• Be an impactful member of the National Managed Services Sales team by meeting or exceeding monthly sales and revenue goals selling Voice solutions.
• Drive sales of the Voice product set by serving as an experienced, focused, performance-driven regional brand ambassador.
• Enhance the available products by partnering with Product teams in the development and advancement of service attributes.
• Increase the Spectrum Enterprise sales footprint by leveraging in-depth experience to identify target markets, industries and contacts across assigned territories.
• Self-generate leads through networking, cold calling, premise visits and industry events remaining cognizant of new and upsell opportunities.
• Exceed sales goals by developing and implementing sales plans for an assigned territory while positioning themselves as the solution expert for Unified Communications.
• Entice C-level executives and business owners by leading face-to-face consultative meetings and highlighting product features, attributes and demonstrations using a polished presentation style.
• Partner with Account Executives, Account Management, Sales Engineering and Marketing to develop and execute team selling strategies.
• Solidify sales by conducting contract negotiations and conversations with C-level executives and business owners.
• Maintain an accurate sales database to report sales activity and client information.
• Develop key sales skills by attending sales meetings and participating in training sessions.
• Perform additional duties related to the position as assigned.
Required keys for success:
• Two or more years of experience in premise-based sales of Voice solutions.
• Five or more years of telecommunication business -to-business (B2B) experience.
• Expert understanding of Managed Service Solutions, specifically Voice.
• Track record of presenting to C-suite executives, such as Chief Information Officer (CIO) and Chief Technical Officer (CTO) and business owners, with the ability to develop client-centric solutions and proposals.
• Proven experience as a top sales performer and closer, exceeding revenue quota.
• Skilled in quickly conducting consultative analysis and providing recommendations.
• Collaborative team member with the ability to multitask and manage change.
• Familiar with Salesforce or other client relationship management (CRM) and billing systems.
• Extensive knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Visio.
• Coachable with an entrepreneurial spirit and the ability to work independently.
• Valid driver’s license, a safe driving record and availability to travel.
• Effective written and spoken English communication skills with all levels of an organization.
Your education:
• Bachelor’s degree in a business-related field or an equivalent combination of education, training and experience (required).
• Industry recognized applicable certifications, such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Avaya Certified Solution Specialist (ACSS), Avaya Certified Design Specialist (ACDS), Anaya Professional Design Specialist (APDS), Avaya Professional Sales Specialist (APSS) or Convergence Technologies Professional (CTP) (preferred).
SEN317 330527-3 330527BR Show more details...
• Are you a telecommunication Voice expert talented in increasing sales to existing and prospective national clients?
• Can you use consultative sales techniques to highlight how Spectrum Enterprise products satisfies the growing and complex communication client needs...
• Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a Strategic Technical Sales Consultant for Unified Communications, you excel at using consultative sales techniques to increase sales for the Spectrum Enterprise Voice services. You focus on growing market share and driving product penetration rates for existing and prospective national clients. You highlight how our Voice solutions solve complex client needs while partnering with local Sales teams to successfully define and execute team-based selling strategies. You combine your technical expertise with an understanding of each client’s current and future needs to outline solutions for their immediate issues readying them for upsell and renewal opportunities.
You are passionate about educating clients with face-to-face meetings and creating enticing proposals that motivate them to share in your enthusiasm for Spectrum Enterprise products. This is a complementary role to the Direct Sales and Sales Engineering teams and receives sales quota retirement for targeted products. You thrive in an office environment and feel comfortable traveling to manage accounts within a specified footprint. You report directly to Manager of Technical Sales Consultants, Unified Communications for goals, guidance and assistance.
Position benefits:
• Competitive salary with sales incentives.
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.
What you will do:
• Be an impactful member of the National Managed Services Sales team by meeting or exceeding monthly sales and revenue goals selling Voice solutions.
• Drive sales of the Voice product set by serving as an experienced, focused, performance-driven regional brand ambassador.
• Enhance the available products by partnering with Product teams in the development and advancement of service attributes.
• Increase the Spectrum Enterprise sales footprint by leveraging in-depth experience to identify target markets, industries and contacts across assigned territories.
• Self-generate leads through networking, cold calling, premise visits and industry events remaining cognizant of new and upsell opportunities.
• Exceed sales goals by developing and implementing sales plans for an assigned territory while positioning themselves as the solution expert for Unified Communications.
• Entice C-level executives and business owners by leading face-to-face consultative meetings and highlighting product features, attributes and demonstrations using a polished presentation style.
• Partner with Account Executives, Account Management, Sales Engineering and Marketing to develop and execute team selling strategies.
• Solidify sales by conducting contract negotiations and conversations with C-level executives and business owners.
• Maintain an accurate sales database to report sales activity and client information.
• Develop key sales skills by attending sales meetings and participating in training sessions.
• Perform additional duties related to the position as assigned.
Required keys for success:
• Two or more years of experience in premise-based sales of Voice solutions.
• Five or more years of telecommunication business -to-business (B2B) experience.
• Expert understanding of Managed Service Solutions, specifically Voice.
• Track record of presenting to C-suite executives, such as Chief Information Officer (CIO) and Chief Technical Officer (CTO) and business owners, with the ability to develop client-centric solutions and proposals.
• Proven experience as a top sales performer and closer, exceeding revenue quota.
• Skilled in quickly conducting consultative analysis and providing recommendations.
• Collaborative team member with the ability to multitask and manage change.
• Familiar with Salesforce or other client relationship management (CRM) and billing systems.
• Extensive knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Visio.
• Coachable with an entrepreneurial spirit and the ability to work independently.
• Valid driver’s license, a safe driving record and availability to travel.
• Effective written and spoken English communication skills with all levels of an organization.
Your education:
• Bachelor’s degree in a business-related field or an equivalent combination of education, training and experience (required).
• Industry recognized applicable certifications, such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Avaya Certified Solution Specialist (ACSS), Avaya Certified Design Specialist (ACDS), Anaya Professional Design Specialist (APDS), Avaya Professional Sales Specialist (APSS) or Convergence Technologies Professional (CTP) (preferred).
SEN317 330527-3 330527BR Show more details...
via Spectrum Careers
posted_at: 13 days agoschedule_type: Full-time
At a glance:
• Are you a technologist skilled at delivering highly technical complex and customized solutions to large clients and influencing purchasing decisions at the senior level?
• Can you work with Product Development and other boundary partners to create a product roadmap that position Spectrum Enterprise as the long term provider of choice...
• Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our
At a glance:
• Are you a technologist skilled at delivering highly technical complex and customized solutions to large clients and influencing purchasing decisions at the senior level?
• Can you work with Product Development and other boundary partners to create a product roadmap that position Spectrum Enterprise as the long term provider of choice...
• Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a Solutions Architect for Verticals, you are a technologist that accelerates the sales cycle by delivering highly complex and customized solutions to our largest clients. You establish yourself as a trusted technical advisor to clients and internal stakeholders by effectively eliminating technical obstacles and barriers to sales. You apply your subject matter expertise to help client’s create a technical roadmap that meets their current and future needs.
You improve overall sales by influencing purchasing decisions at the most senior levels of client organizations. You possess business and technical acumen, outstanding presentation and communication skills and a demonstrated ability to work collaboratively in a matrixed environment. You excel working in an office environment with team members across the organization and travel up to 30 percent of the time to achieve company objectives. You report to the Senior Manager of Solutions Architect - Vertical for goals, guidance and assistance.
Position benefits:
• Competitive salary with sales incentives.
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.
What you will do:
• Be an impactful member for the Spectrum Enterprise team by supporting all efforts to simplify and enhance the client experience.
• Improve sales by providing subject matter expertise for an assigned technology domain with our Voice, Video and Data solution set.
• Enhance the sales cycle by participating in client meetings across multiple stages, including discovery, proposal, overcoming objections and closing.
• Act as a trusted technical advisor and consultant to the client and Sales team and develop technical responses and strategy for RFIs and RFPs to ensure a successful sales cycle.
• Collaborate with Sales, Product, Engineering and Operations teams to develop highly complex and customized solutions for specific opportunities.
• Partner closely with internal Product Development teams to ensure that our product roadmap is aligned to client needs and industry trends.
• Provide or support the creation of written proposals, proof-of-concepts and high-level designs based on client requirements and needs analysis to assist in closing sales.
• Present well-documented solutions to overcome objections from high level decision makers and influencers.
• Accelerate sales by assisting in proposing Spectrum Enterprise Ethernet, Internet, Wave, VoIP, PRI, SIP, Collaboration, Unified Communications (UC), Video standard and non-standard solutions.
• Work with various Spectrum Enterprise Network Engineering, Operations and Product teams to develop unique service offerings as needed.
• Mitigate risks by ensuring compliance with all policies and procedures.
Required keys for success:
• Ten or more years of technical experience in cable or telecommunications voice, video and data solutions.
• Ten or more years of experience designing large scale IP networks to deliver data, voice and video service utilizing Layer 2 topologies, managed routers, managed security, SD-WAN, cloud services and optical transport technologies.
• Ten or more years of network engineering, network administrator or network sales engineering experience.
• Ability to act autonomously.
• Demonstrated proficiency in developing technical solutions across multiple Spectrum Enterprise technology offerings, including transport, Managed Services, UC and Voice.
• Strong analytical sales with the ability to solve complex technology and business issues.
• Inquisitive nature and eager to explore new concepts and approaches.
• Confidence when presenting to peers and senior management within the organization.
• Business acumen and sense of urgency to achieve business results.
• Strategic account positioning with executive or C-level management.
• Track record of listening to multiple points of view and synthesize against goals for recommendations.
• Solid planning, prioritization and organizational skills with the ability to independently manage multiple projects and tasks.
• History of making sound decisions and resolving issues while working under pressure.
• Proven ability to show sound judgment and initiative to accomplish job duties.
• Valid driver’s license, safe driving record and availability to travel.
• Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
• Fifteen or more years of technical experience in cable or telecommunications voice, video and data solutions.
• Fifteen or more years of experience designing large scale IP networks to deliver data, voice and video service utilizing Layer 2 topologies, managed routers, managed security, SD-WAN, cloud services and optical transport technologies.
• Fifteen or more years of network engineering, network administrator or network sales engineering experience.
Your education:
• Bachelor’s degree in engineering, computer science or a related field, or an equivalent combination of education, training and experience (required).
• Master’s degree in a related field (preferred).
• Industry or vendor specific certifications, such as CCIE or NSE 8 (preferred).
SEN201 333848-2 333848BR Show more details...
• Are you a technologist skilled at delivering highly technical complex and customized solutions to large clients and influencing purchasing decisions at the senior level?
• Can you work with Product Development and other boundary partners to create a product roadmap that position Spectrum Enterprise as the long term provider of choice...
• Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a Solutions Architect for Verticals, you are a technologist that accelerates the sales cycle by delivering highly complex and customized solutions to our largest clients. You establish yourself as a trusted technical advisor to clients and internal stakeholders by effectively eliminating technical obstacles and barriers to sales. You apply your subject matter expertise to help client’s create a technical roadmap that meets their current and future needs.
You improve overall sales by influencing purchasing decisions at the most senior levels of client organizations. You possess business and technical acumen, outstanding presentation and communication skills and a demonstrated ability to work collaboratively in a matrixed environment. You excel working in an office environment with team members across the organization and travel up to 30 percent of the time to achieve company objectives. You report to the Senior Manager of Solutions Architect - Vertical for goals, guidance and assistance.
Position benefits:
• Competitive salary with sales incentives.
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.
What you will do:
• Be an impactful member for the Spectrum Enterprise team by supporting all efforts to simplify and enhance the client experience.
• Improve sales by providing subject matter expertise for an assigned technology domain with our Voice, Video and Data solution set.
• Enhance the sales cycle by participating in client meetings across multiple stages, including discovery, proposal, overcoming objections and closing.
• Act as a trusted technical advisor and consultant to the client and Sales team and develop technical responses and strategy for RFIs and RFPs to ensure a successful sales cycle.
• Collaborate with Sales, Product, Engineering and Operations teams to develop highly complex and customized solutions for specific opportunities.
• Partner closely with internal Product Development teams to ensure that our product roadmap is aligned to client needs and industry trends.
• Provide or support the creation of written proposals, proof-of-concepts and high-level designs based on client requirements and needs analysis to assist in closing sales.
• Present well-documented solutions to overcome objections from high level decision makers and influencers.
• Accelerate sales by assisting in proposing Spectrum Enterprise Ethernet, Internet, Wave, VoIP, PRI, SIP, Collaboration, Unified Communications (UC), Video standard and non-standard solutions.
• Work with various Spectrum Enterprise Network Engineering, Operations and Product teams to develop unique service offerings as needed.
• Mitigate risks by ensuring compliance with all policies and procedures.
Required keys for success:
• Ten or more years of technical experience in cable or telecommunications voice, video and data solutions.
• Ten or more years of experience designing large scale IP networks to deliver data, voice and video service utilizing Layer 2 topologies, managed routers, managed security, SD-WAN, cloud services and optical transport technologies.
• Ten or more years of network engineering, network administrator or network sales engineering experience.
• Ability to act autonomously.
• Demonstrated proficiency in developing technical solutions across multiple Spectrum Enterprise technology offerings, including transport, Managed Services, UC and Voice.
• Strong analytical sales with the ability to solve complex technology and business issues.
• Inquisitive nature and eager to explore new concepts and approaches.
• Confidence when presenting to peers and senior management within the organization.
• Business acumen and sense of urgency to achieve business results.
• Strategic account positioning with executive or C-level management.
• Track record of listening to multiple points of view and synthesize against goals for recommendations.
• Solid planning, prioritization and organizational skills with the ability to independently manage multiple projects and tasks.
• History of making sound decisions and resolving issues while working under pressure.
• Proven ability to show sound judgment and initiative to accomplish job duties.
• Valid driver’s license, safe driving record and availability to travel.
• Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
• Fifteen or more years of technical experience in cable or telecommunications voice, video and data solutions.
• Fifteen or more years of experience designing large scale IP networks to deliver data, voice and video service utilizing Layer 2 topologies, managed routers, managed security, SD-WAN, cloud services and optical transport technologies.
• Fifteen or more years of network engineering, network administrator or network sales engineering experience.
Your education:
• Bachelor’s degree in engineering, computer science or a related field, or an equivalent combination of education, training and experience (required).
• Master’s degree in a related field (preferred).
• Industry or vendor specific certifications, such as CCIE or NSE 8 (preferred).
SEN201 333848-2 333848BR Show more details...
via Monster
posted_at: 2 days agoschedule_type: Full-time
Average Target Compensation of $105,000 + Uncapped Incentives
JOB SUMMARY...
Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Tenacious and driven, you excel in environments where your reward is based on your effort
Average Target Compensation of $105,000 + Uncapped Incentives
JOB SUMMARY...
Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Tenacious and driven, you excel in environments where your reward is based on your effort - uncapped potential
• Acquires new residential customers through door-to-door contact from assigned leads.
• Conducts proactive consultative needs analysis with new prospective customers.
• Develops and presents sales presentations/proposals on products and services that meet customers’ needs.
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.
• Supports team and team goals by actively participating in all sales meetings and training programs as assigned.
• Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
• Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
• Attends and successfully completes training programs.
• Performs other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
Required Education
High School Diploma or equivalent work experience.
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
Preferred Related Work Experience and Number of Years
2+ years sales or relevant work experience
WORKING CONDITIONS
• Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
• Minimal time in an office environment.
• Exposure to moderate noise levels.
SDT212 332893-2 332893BR Show more details...
JOB SUMMARY...
Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Tenacious and driven, you excel in environments where your reward is based on your effort - uncapped potential
• Acquires new residential customers through door-to-door contact from assigned leads.
• Conducts proactive consultative needs analysis with new prospective customers.
• Develops and presents sales presentations/proposals on products and services that meet customers’ needs.
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.
• Supports team and team goals by actively participating in all sales meetings and training programs as assigned.
• Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
• Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
• Attends and successfully completes training programs.
• Performs other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
Required Education
High School Diploma or equivalent work experience.
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
Preferred Related Work Experience and Number of Years
2+ years sales or relevant work experience
WORKING CONDITIONS
• Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
• Minimal time in an office environment.
• Exposure to moderate noise levels.
SDT212 332893-2 332893BR Show more details...
via Spectrum Careers
posted_at: 2 days agoschedule_type: Full-time
Average Target Compensation of $105,000 + Uncapped Incentives
JOB SUMMARY...
Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Tenacious and driven, you excel in environments where your reward is based on your effort
Average Target Compensation of $105,000 + Uncapped Incentives
JOB SUMMARY...
Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Tenacious and driven, you excel in environments where your reward is based on your effort - uncapped potential
• Acquires new residential customers through door-to-door contact from assigned leads.
• Conducts proactive consultative needs analysis with new prospective customers.
• Develops and presents sales presentations/proposals on products and services that meet customers’ needs.
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.
• Supports team and team goals by actively participating in all sales meetings and training programs as assigned.
• Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
• Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
• Attends and successfully completes training programs.
• Performs other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
Required Education
High School Diploma or equivalent work experience.
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
Preferred Related Work Experience and Number of Years
2+ years sales or relevant work experience
WORKING CONDITIONS
• Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
• Minimal time in an office environment.
• Exposure to moderate noise levels.
#LI-YY1
SDT212 334276-2 334276BR Show more details...
JOB SUMMARY...
Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Tenacious and driven, you excel in environments where your reward is based on your effort - uncapped potential
• Acquires new residential customers through door-to-door contact from assigned leads.
• Conducts proactive consultative needs analysis with new prospective customers.
• Develops and presents sales presentations/proposals on products and services that meet customers’ needs.
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.
• Supports team and team goals by actively participating in all sales meetings and training programs as assigned.
• Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
• Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
• Attends and successfully completes training programs.
• Performs other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
Required Education
High School Diploma or equivalent work experience.
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
Preferred Related Work Experience and Number of Years
2+ years sales or relevant work experience
WORKING CONDITIONS
• Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
• Minimal time in an office environment.
• Exposure to moderate noise levels.
#LI-YY1
SDT212 334276-2 334276BR Show more details...
via Spectrum Careers
posted_at: 19 days agoschedule_type: Full-time
At a glance:
• Are you an expert in service provider solutions and skilled at managing a team responsible for technical pre-sale activities?
• Can you commit to a sales engineering leadership position guiding the development of all technical aspects to create and implement client network solutions...
• Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our
At a glance:
• Are you an expert in service provider solutions and skilled at managing a team responsible for technical pre-sale activities?
• Can you commit to a sales engineering leadership position guiding the development of all technical aspects to create and implement client network solutions...
• Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
Exceeding client expectations is at the center of your daily focus. As the Manager of Sales Engineering Verticals, you simplify complex client business needs through the detailed management of a technical pre-sales support team. You are enthusiastic about guiding your team through technical presentations, requirement gathering, pre-sale designs and capital requirements. You have a detailed understanding of service provider solutions and the demands for network services and connectivity. You are passionate about driving growth through an understanding of the demands of enterprise markets and identifying strategic and field trial opportunities.
You work closely with sales team members to highlight the benefits of Spectrum Enterprise Fiber Internet Access (FIA), Private Networking Solutions based on Metro Ethernet Forum (MEF) standards, Voice solutions and cloud solutions. You excel at meeting current client business goals and creating demand for the future by recruiting, training and managing high-performing pre-sales support professionals. You thrive in an office environment supporting your team and interacting with departments across the Spectrum Enterprise footprint. You report directly to the Director of Sales Engineering Vertical for goals, guidance and assistance.
Position benefits:
• Competitive salary with sales incentives.
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.
What you will do:
• Be an inspiring member of the sales team by leading the support of technical pre-sales activities and post-sales technical consultations to achieve monthly sales and revenue goals.
• Maximize engineering team efficiency through goal driven planning and daily direction.
• Drive accurate and efficient pre-sale activities by recruiting and hiring talented team members.
• Support revenue initiatives by evaluating and identifying engineering team performances, coordinating training and developing certification expectations.
• Capture local and regional sales opportunities through the management of assignments, workflows and performing all functions of a Sales Engineer.
• Ensure successful installation and implementation processes by serving as the liaison with internal Operations and Engineering departments.
• Resolve pre- and post-sale issues by communicating with clients as a point of escalation.
• Enhance sales team abilities by conducting weekly team meetings to review performances against defined goals and best practices.
• Perform all functions of a Sales Engineer to support local and regional sales.
• Develop key sales skills by attending training sessions and sales meetings.
Required keys for success:
• Two or more years of sales engineering management experience related to the telecommunications field.
• Five or more combined years of experience in technology management, network design, project management or sales engineering.
• Extensive voice networking experience with an emphasis on VoIP, signaling protocols and private branch exchange (PBX).
• Detailed knowledge of transmission control protocol/internet protocol (TCP/IP), internet protocol virtual private network (IP VPN), multi-protocol layer switching (MPLS), virtual private LAN service (VPLS), Ethernet, voice over internet protocol (VoIP), synchronous optical networking (SONET) and dense wavelength division multiplexing (DWDM).
• Familiar with networking routers, switches, local area network (LAN), metro area network (MAN), WAN, digital signal 3 (DS3), operator carrier exchange (OC-x), channel service unit (CSU), data service unit (DSU) and other client-premise equipment (CPE).
• Experience with routing protocols, such as border gateway protocol (BGP), intermediate system to intermediate system (ISIS), open shortest path first (OSPF), radio interface protocol (RIP) and emerging technologies.
• Knowledge of the sales cycle and competing technologies.
• Consultative sales approach with an understanding of converged multimedia applications.
• Proven leader with experience working closely with Sales VPs, Directors and Sales Managers.
• Inspiring presentation and proposal design abilities.
• Deadline-driven with the ability to multi-task and manage change with shifting priorities.
• Ability to efficiently conduct consultative analysis and provide recommendations.
• Valid drivers license, a clean driving record and the availability to travel.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
• Effective written and spoken English communication skills with all levels of an organization.
Your education:
• Bachelor’s Degree in engineering, computer science or a related field (required).
• Cisco Certified Network Professional (CCNP), Cisco Certified Internet Professional (CCIP) or Cisco Certified Internet Expert (CCIE) certification (preferred).
SEN531 333441-1 333441BR Show more details...
• Are you an expert in service provider solutions and skilled at managing a team responsible for technical pre-sale activities?
• Can you commit to a sales engineering leadership position guiding the development of all technical aspects to create and implement client network solutions...
• Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
Exceeding client expectations is at the center of your daily focus. As the Manager of Sales Engineering Verticals, you simplify complex client business needs through the detailed management of a technical pre-sales support team. You are enthusiastic about guiding your team through technical presentations, requirement gathering, pre-sale designs and capital requirements. You have a detailed understanding of service provider solutions and the demands for network services and connectivity. You are passionate about driving growth through an understanding of the demands of enterprise markets and identifying strategic and field trial opportunities.
You work closely with sales team members to highlight the benefits of Spectrum Enterprise Fiber Internet Access (FIA), Private Networking Solutions based on Metro Ethernet Forum (MEF) standards, Voice solutions and cloud solutions. You excel at meeting current client business goals and creating demand for the future by recruiting, training and managing high-performing pre-sales support professionals. You thrive in an office environment supporting your team and interacting with departments across the Spectrum Enterprise footprint. You report directly to the Director of Sales Engineering Vertical for goals, guidance and assistance.
Position benefits:
• Competitive salary with sales incentives.
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.
What you will do:
• Be an inspiring member of the sales team by leading the support of technical pre-sales activities and post-sales technical consultations to achieve monthly sales and revenue goals.
• Maximize engineering team efficiency through goal driven planning and daily direction.
• Drive accurate and efficient pre-sale activities by recruiting and hiring talented team members.
• Support revenue initiatives by evaluating and identifying engineering team performances, coordinating training and developing certification expectations.
• Capture local and regional sales opportunities through the management of assignments, workflows and performing all functions of a Sales Engineer.
• Ensure successful installation and implementation processes by serving as the liaison with internal Operations and Engineering departments.
• Resolve pre- and post-sale issues by communicating with clients as a point of escalation.
• Enhance sales team abilities by conducting weekly team meetings to review performances against defined goals and best practices.
• Perform all functions of a Sales Engineer to support local and regional sales.
• Develop key sales skills by attending training sessions and sales meetings.
Required keys for success:
• Two or more years of sales engineering management experience related to the telecommunications field.
• Five or more combined years of experience in technology management, network design, project management or sales engineering.
• Extensive voice networking experience with an emphasis on VoIP, signaling protocols and private branch exchange (PBX).
• Detailed knowledge of transmission control protocol/internet protocol (TCP/IP), internet protocol virtual private network (IP VPN), multi-protocol layer switching (MPLS), virtual private LAN service (VPLS), Ethernet, voice over internet protocol (VoIP), synchronous optical networking (SONET) and dense wavelength division multiplexing (DWDM).
• Familiar with networking routers, switches, local area network (LAN), metro area network (MAN), WAN, digital signal 3 (DS3), operator carrier exchange (OC-x), channel service unit (CSU), data service unit (DSU) and other client-premise equipment (CPE).
• Experience with routing protocols, such as border gateway protocol (BGP), intermediate system to intermediate system (ISIS), open shortest path first (OSPF), radio interface protocol (RIP) and emerging technologies.
• Knowledge of the sales cycle and competing technologies.
• Consultative sales approach with an understanding of converged multimedia applications.
• Proven leader with experience working closely with Sales VPs, Directors and Sales Managers.
• Inspiring presentation and proposal design abilities.
• Deadline-driven with the ability to multi-task and manage change with shifting priorities.
• Ability to efficiently conduct consultative analysis and provide recommendations.
• Valid drivers license, a clean driving record and the availability to travel.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
• Effective written and spoken English communication skills with all levels of an organization.
Your education:
• Bachelor’s Degree in engineering, computer science or a related field (required).
• Cisco Certified Network Professional (CCNP), Cisco Certified Internet Professional (CCIP) or Cisco Certified Internet Expert (CCIE) certification (preferred).
SEN531 333441-1 333441BR Show more details...
via JobLeads
posted_at: 4 days agoschedule_type: Full-time
At a glance:
• Are you an expert in UX research best-practices, including determining appropriate methodologies to collect data that informs design and business decisions?
• Can you collaborate with a diverse set of stakeholders to identify how research can support their needs...
• Do you desire a highly visible, influential position guiding the future of technology and business decisions?
Our company:
At Spectrum Enterprise, our goal is to
At a glance:
• Are you an expert in UX research best-practices, including determining appropriate methodologies to collect data that informs design and business decisions?
• Can you collaborate with a diverse set of stakeholders to identify how research can support their needs...
• Do you desire a highly visible, influential position guiding the future of technology and business decisions?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As the Director of Research, you drive research efforts that influence strategic business decisions. You lead a team of UX Researchers and Voice of Client experts to identify actionable insights and present findings and recommendations to stakeholders. You collaborate with product design, product owners, data analysts and business leaders to define scope and goals for evaluative and generative research efforts. You summarize findings clearly and in ways that are easy for a wide range of audiences to understand.
You define research strategies and standards, including stakeholder interviews, surveys, card sorts, tree tests, focus groups, usability testing and heuristic analysis. You assess the current state of competitive analysis, benchmarking and user data analytics. You work with leadership to craft strategies, OKRs and roadmaps for research and discovery. You establish lean testing processes during all design phases and analytic reviews post-launch. You thrive in an office environment interacting with multiple teams simultaneously via in-person and digitally. You report directly to the Vice President of Design and Intelligence for goals, guidance and assistance.
Position benefits:
• Competitive salary with a long-term incentive plan.
• 100% company match 401(k) up to 6%.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.
What you will do:
• Encourage company-wide excellence through active and consistent support to simplify and enhance the client experience.
• Use an in-depth understanding of industry best practices in product development to translate appropriate steps for unique organization and market positions.
• Identify business processes and functions supported by existing process enablers and redesign these processes where applicable to leverage available or new technologies.
• Serve as a liaison between Product Management and the other supporting functional organizations to interpret and deliver to the functional specifications.
• Gather collaborative information to translate high level process goals into specific sub-processes with appropriate documentation.
• Ensure alignment between the business operational strategies and technical solutions by developing a communication plan for stakeholders and process participants.
• Proactively identify analyses to support efforts and conduct in-depth analytics when appropriate while maintaining focus on the bigger picture.
• Support the development and communication of product strategies dependent on new services and features to drive financial results.
Required keys for success:
• Five or more years of user experience (UX) and graphic design experience.
• Five or more years of telecommunications industry experience.
• Track record of user interface design and user experience creation.
• History of leading large, cross-functional teams in order to achieve business goals while managing and fostering change.
• Expert in listening to multiple points of view and synthesizing against goals for recommendations.
• Effective prioritization and organizational skills with the ability to handle multiple projects and tasks simultaneously.
• Ability to show sound judgment and initiative to accomplish job duties.
• Extensive knowledge of ontological mechanisms to help users pinpoint desired content curated from large amounts of data.
• Proficient in Microsoft Office.
• Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
• Experience managing ongoing research efforts, such as VOC feedback or CSAT programs.
• History of partnering with analytics and reporting teams to balance quantitative data with qualitative research findings.
• Ability to craft a narrative presentation out of research findings that enables non-technical stakeholders to understand the findings and develop actionable insights.
• Track record of supporting strategic, long-range CX vision creation and roadmap planning.
Your education:
• Bachelor’s degree in business or a related field, or an equivalent combination of education, training and experience (required).
MRS720 331575-2 331575BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $124,000.00 to $220,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses Show more details...
• Are you an expert in UX research best-practices, including determining appropriate methodologies to collect data that informs design and business decisions?
• Can you collaborate with a diverse set of stakeholders to identify how research can support their needs...
• Do you desire a highly visible, influential position guiding the future of technology and business decisions?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As the Director of Research, you drive research efforts that influence strategic business decisions. You lead a team of UX Researchers and Voice of Client experts to identify actionable insights and present findings and recommendations to stakeholders. You collaborate with product design, product owners, data analysts and business leaders to define scope and goals for evaluative and generative research efforts. You summarize findings clearly and in ways that are easy for a wide range of audiences to understand.
You define research strategies and standards, including stakeholder interviews, surveys, card sorts, tree tests, focus groups, usability testing and heuristic analysis. You assess the current state of competitive analysis, benchmarking and user data analytics. You work with leadership to craft strategies, OKRs and roadmaps for research and discovery. You establish lean testing processes during all design phases and analytic reviews post-launch. You thrive in an office environment interacting with multiple teams simultaneously via in-person and digitally. You report directly to the Vice President of Design and Intelligence for goals, guidance and assistance.
Position benefits:
• Competitive salary with a long-term incentive plan.
• 100% company match 401(k) up to 6%.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.
What you will do:
• Encourage company-wide excellence through active and consistent support to simplify and enhance the client experience.
• Use an in-depth understanding of industry best practices in product development to translate appropriate steps for unique organization and market positions.
• Identify business processes and functions supported by existing process enablers and redesign these processes where applicable to leverage available or new technologies.
• Serve as a liaison between Product Management and the other supporting functional organizations to interpret and deliver to the functional specifications.
• Gather collaborative information to translate high level process goals into specific sub-processes with appropriate documentation.
• Ensure alignment between the business operational strategies and technical solutions by developing a communication plan for stakeholders and process participants.
• Proactively identify analyses to support efforts and conduct in-depth analytics when appropriate while maintaining focus on the bigger picture.
• Support the development and communication of product strategies dependent on new services and features to drive financial results.
Required keys for success:
• Five or more years of user experience (UX) and graphic design experience.
• Five or more years of telecommunications industry experience.
• Track record of user interface design and user experience creation.
• History of leading large, cross-functional teams in order to achieve business goals while managing and fostering change.
• Expert in listening to multiple points of view and synthesizing against goals for recommendations.
• Effective prioritization and organizational skills with the ability to handle multiple projects and tasks simultaneously.
• Ability to show sound judgment and initiative to accomplish job duties.
• Extensive knowledge of ontological mechanisms to help users pinpoint desired content curated from large amounts of data.
• Proficient in Microsoft Office.
• Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
• Experience managing ongoing research efforts, such as VOC feedback or CSAT programs.
• History of partnering with analytics and reporting teams to balance quantitative data with qualitative research findings.
• Ability to craft a narrative presentation out of research findings that enables non-technical stakeholders to understand the findings and develop actionable insights.
• Track record of supporting strategic, long-range CX vision creation and roadmap planning.
Your education:
• Bachelor’s degree in business or a related field, or an equivalent combination of education, training and experience (required).
MRS720 331575-2 331575BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $124,000.00 to $220,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses Show more details...
via Jora
posted_at: 2 days agoschedule_type: Full-time
Watch-this-video-to-learn-more.
Who-You-Are-Matters-Here
...
-We’re-committed-to-growing-a-workforce-that-reflects-our-communities,-and-providing-equal-opportunities-for-employment-and-advancement. -EOE,-including-disability/vets. -Learn-about-our-inclusive-culture.
custom_fields. WACommission-9360.00 custom_fields. NYCCommission-11232.00 custom_fields.
NYC_PAY_RANGE-18.00-20.00 custom_fields. AreaOfInterest-Retail custom_fields. BaseSalaryUnit-HOUR
Watch-this-video-to-learn-more.
Who-You-Are-Matters-Here
...
-We’re-committed-to-growing-a-workforce-that-reflects-our-communities,-and-providing-equal-opportunities-for-employment-and-advancement. -EOE,-including-disability/vets. -Learn-about-our-inclusive-culture.
custom_fields. WACommission-9360.00 custom_fields. NYCCommission-11232.00 custom_fields.
NYC_PAY_RANGE-18.00-20.00 custom_fields. AreaOfInterest-Retail custom_fields. BaseSalaryUnit-HOUR custom_fields.
DepartmentName-Stores custom_fields. ManagementArea-MS-Southern-Ohio-Region-Office-K09 custom_fields. NumberOfPosition-K09-251-1800-913 custom_fields.YearsOfExperience-Retail-Sales-Specialist---$18.00-per-hour,-plus-commission-and-incentives! custom_fields.
BaseSalaryCurrency-USD custom_fields. AssignmentStartDate-13-Mar-2023 custom_fields. ExternalReferenceCode-334232BR custom_fields.
ControllingEstablishmentID-00878---Dayton-Turner-Rd" data-theme-name="AJDs Alternate Design - v4" data-page-name="AJD Template - Alternate Design"> Retail Sales Specialist - $18.00 per hour, plus commission and incentives! at SPECTRUM ","IsExclusive":false},{"Domain":"facebook.com","Name":"Facebook","TrackingTag":"","IsExclusive":false},{"Domain":"glassdoor.com","Name":"Glassdoor","TrackingTag":"","IsExclusive":false},{"Domain":"google.com","Name":"Google","TrackingTag":"","IsExclusive":false},{"Domain":"google.ca","Name":"Google Canada","TrackingTag":"","IsExclusive":false},{"Domain":"indeed.com","Name":"Indeed","TrackingTag":"","IsExclusive":false},{"Domain":"linkedin.com","Name":"LinkedIn","TrackingTag":"","IsExclusive":false},{"Domain":"seleniumtest.gov","Name":"Client Domain","TrackingTag":"","IsExclusive":false},{"Domain":"t.co","Name":"Twitter","TrackingTag":"","IsExclusive":false},{"Domain":"yahoo.com","Name":"Yahoo","TrackingTag":"","IsExclusive":false}]"> Skip to Main Content Spectrum Sites When you join the Spectrum team, you will earn at least $20 an hour from day one. And that's just the start of our commitment to our highly-skilled and locally-based workforce.
Learn MoreClose Now Hiring, Retail Sales Associate Full-time and part-time entry and mid-level retail sales roles, focusing on wireless, TV and internet products in the communications and entertainment technology space. A role that is ideal for results-driven professionals with a competitive spirit who are eager to learn and grow in a busy retail sales environment.
Wireless sales experience preferred. Benefits include base salary plus a generous commission structure, comprehensive benefits package, paid training and time off, retirement savings, free and discounted Spectrum services (for full-time retail employees) and more. Tuition reimbursement Savings & retirement Health benefits Company perks Successful Traits of a Retail Sales Associate Competitive Achiever Digitally Savvy Organized Results Driven Communicator Apply
Today Overview Your personality connects you with people and our products and services connect them with each other. In Retail Sales, that’s a winning combination!
With more than 700 locations across the country and counting, we’re making an impact in our customers’ lives. If you have a passion for people and technology, our comprehensive training program will help you develop the skills you need to grow your sales career. Come grow with us!
Success Profile What makes a successful Spectrum Retail Sales Specialist? Check out the top traits we’re looking for and see if you have the right mix.
Competitive Organized Achiever Results Driven Digitally Savvy Communicator Day in the Life To help unlock your potential, we have a comprehensive training program to get you up to speed. Don’t have sales experience?
Our team will work with you in both the classroom and store to get you comfortable in your new role. If you have experience we will help you fine tune your skills so you can soar. Earn
More, Faster Our total compensation package creates opportunities for significant earnings. Our Sales Compensation Allowance Program provides minimum guarantee payouts during your first five months.
Comprehensive Training Work smarter, not harder. With Spectrum you will enjoy paid training on our winning sales techniques, products and services.
Our five month learning journey involves: Virtual classroom training and self study activities Ongoing peer-to-peer, leadership mentoring, and skill practice in the Store environment. Ongoing product updates to keep you connected and help build your knowledge and skills Our ongoing training helps you always be prepared and able to provide the best experience to your customers and maximize sales opportunities.
Career Advancement Looking for a great company with exciting growth opportunities? This is the place to be. Establish yourself as a successful Retail Sales Specialist, enjoy the many benefits we have to offer and plan for a long and rewarding career with Spectrum.
How We Prepare You
To help unlock your potential, we have a comprehensive training program to get you up to speed. Don’t have sales experience? Our team will work with you in both the classroom and store to get you comfortable in your new role.
If you have experience, we will help you fine tune your skills so you can soar. A Deliberate Path to Success Many of our managers started as Retail Sales Specialists themselves, proving that career advancement is a very real and achievable goal.
Peer-to-peer mentoring and regular sales and customer service coaching sessions ensure that you feel supported and have everything you need to succeed. Building Relationships with Customers We are changing the way customers interact with their entertainment.
Our Retail Sales Specialists walk customers through Spectrum’s mobile offerings, help with their TV, phone, and internet services, and build relationships with customers while providing them with knowledge on Spectrum’s products and services. Preparation Our fully paid training programs shape new Retail Sales Specialists into quick-thinking Sales professionals.
We’ll bring you up to speed on Spectrum’s full line of products, including telephone, data, wireless, and video services. Company Perks You have the chance to use company services at little to no cost where available.
Paid Time Off Paid vacation, sick time and holidays/personal days Tuition Reimbursement Earn your degree with tuition reimbursement of up to $5,250 per calendar year Paid Training Earn while you learn. Full compensation for time spent building your knowledge base. Savings & Retirement Spectrum will contribute up to 6% or 9% (depending on role) of your eligible pay to your retirement savings
• No Retirement Accumulation Plan in Hawaii
Health Benefits Variety of medical, prescription drug, dental and vision options, plus a contribution of up to $1,500 by the company into a Health Savings Account.
• No HSA in Hawaii
Company Perks You have the chance to use company services at little to no cost where available. Paid Time Off Paid vacation, sick time and holidays/personal days Tuition Reimbursement Earn your degree with tuition reimbursement of up to $5,250 per calendar year Paid Training Earn while you learn. Full compensation for time spent building your knowledge base. Savings & Retirement Spectrum will contribute up to 6% or 9% (depending on role) of your eligible pay to your retirement savings
• No Retirement Accumulation Plan in Hawaii
Health Benefits Variety of medical, prescription drug, dental and vision options, plus a contribution of up to $1,500 by the company into a Health Savings Account.
• No HSA in Hawaii
Company Perks You have the chance to use company services at little to no cost where available. Paid Time Off Paid vacation, sick time and holidays/personal days Tuition Reimbursement Earn your degree with tuition reimbursement of up to $5,250 per calendar year Paid Training Earn while you learn.
Full compensation for time spent building your knowledge base. PreviousNextGo to slide 1Go to slide 2Go to slide 3Go to slide 4Go to slide 5Go to slide 6 Responsibilities Read More of this Job Description Date posted: 03/13/2023 Requisition
Number: 334232BR Business unit: Marketing Location: Springfield, Ohio Area of Interest: Retail, Sales Position Type: Full Time SRL213
At A Glance:Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $46,800.00 annually. Top performers in this role are earning $58,000.00. You may also qualify for free internet, TV and phone services (restrictions do apply).
This role is a full-time, entry to mid-level retail sales role, focusing on wireless, TV and internet products in the communications and entertainment technology space. Advancement potential and generous commission opportunities are available. Our Retail Sales Specialists are organized, digitally savvy communicators with a competitive spirit eager to learn and grow.
A results-driven achiever comfortable in a busy retail sales environment. Wireless sales experience preferred. About UsSpectrum is America’s fastest-growing TV, internet and voice provider.
Our organization is one filled with a diverse group of hardworking people. They’re committed to helping us grow, and we’re committed to growing with them because making sure everyone reaches their full potential is a key part of our mission. Our extensive training program, competitive base salary and generous commission structure provides the foundation you need to be a successful salesperson.
Meeting and exceeding sales goals while delivering service solutions to our customers - it’s a win-win. It’s all about learning and growing
Whether this is a new road for you or you are an experienced sales professional, the journey is all mapped out. With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Specialists into quick-thinking professionals. We can bring you up to speed on Spectrum’s full line of products – and our competitors’ products – in about a month, including telephone, data, wireless, and video services.
As products are updated, so are you, so you can pass that knowledge on to your customers. With a deliberate path to success
We know that the best people to lead are those who have been down the same road before. Most of our mangers started as Retail Sales Specialist themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular coaching sessions ensure you feel supported and have everything you need to succeed. Get started at a Fortune 100 company and see how far you can go.The benefits are clear
What are our expectations?Meet or exceed monthly sales goals, including wireless sales Ensure a great customer experience
Educate and engage customers through product demonstrations
Be a team player (because we spend way too much time together)Know your stuff - maintain strong knowledge of all TV, internet and wireless products, pricing plans, promotions and service features for Spectrum, as well as our competitors
What’s required to get started?Thrive in a fast-paced team environment
Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone and by written communications Lifting up to 35 lbs.Standing for prolonged periods of time
Wearing a required uniform
High School Diploma or equivalent
Preferred ExperienceSales Experience: 1 - 5 years
Knowledge of latest technology and devices
Commissioned sales experience
Retail sales or wireless sales
Valid driver’s license SRL213 334232 334232BR Get to Know
Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more. Who You
Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets. Learn about our inclusive culture. Apply
Now Email Job About
Our Location Springfield, Ohio Learn
More Sign up for job alerts Sign up to receive the latest career opportunities directly to your inbox.
All fields marked with an asterisk (*) are required. Areas of interest
Enter a location and a category, and click "Add" to create your Job Alert.AddSelected Job AlertsSales, Springfield, Ohio, United StatesRemoveRetail, Springfield, Ohio, United StatesRemoveRemoveRemoveRemoveRemoveSpectrum employee
Are you currently a Spectrum employee?
By submitting your information, you acknowledge that you have read our privacy policy (opens in new window) and consent to receive email communication from Spectrum.
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https://jobs.spectrum.com/job/springfield/retail-sales-specialist-18-00-per-hour-plus-commission-and-incentives/4673/459172091200 Show more details...
Who-You-Are-Matters-Here
...
-We’re-committed-to-growing-a-workforce-that-reflects-our-communities,-and-providing-equal-opportunities-for-employment-and-advancement. -EOE,-including-disability/vets. -Learn-about-our-inclusive-culture.
custom_fields. WACommission-9360.00 custom_fields. NYCCommission-11232.00 custom_fields.
NYC_PAY_RANGE-18.00-20.00 custom_fields. AreaOfInterest-Retail custom_fields. BaseSalaryUnit-HOUR custom_fields.
DepartmentName-Stores custom_fields. ManagementArea-MS-Southern-Ohio-Region-Office-K09 custom_fields. NumberOfPosition-K09-251-1800-913 custom_fields.YearsOfExperience-Retail-Sales-Specialist---$18.00-per-hour,-plus-commission-and-incentives! custom_fields.
BaseSalaryCurrency-USD custom_fields. AssignmentStartDate-13-Mar-2023 custom_fields. ExternalReferenceCode-334232BR custom_fields.
ControllingEstablishmentID-00878---Dayton-Turner-Rd" data-theme-name="AJDs Alternate Design - v4" data-page-name="AJD Template - Alternate Design"> Retail Sales Specialist - $18.00 per hour, plus commission and incentives! at SPECTRUM ","IsExclusive":false},{"Domain":"facebook.com","Name":"Facebook","TrackingTag":"","IsExclusive":false},{"Domain":"glassdoor.com","Name":"Glassdoor","TrackingTag":"","IsExclusive":false},{"Domain":"google.com","Name":"Google","TrackingTag":"","IsExclusive":false},{"Domain":"google.ca","Name":"Google Canada","TrackingTag":"","IsExclusive":false},{"Domain":"indeed.com","Name":"Indeed","TrackingTag":"","IsExclusive":false},{"Domain":"linkedin.com","Name":"LinkedIn","TrackingTag":"","IsExclusive":false},{"Domain":"seleniumtest.gov","Name":"Client Domain","TrackingTag":"","IsExclusive":false},{"Domain":"t.co","Name":"Twitter","TrackingTag":"","IsExclusive":false},{"Domain":"yahoo.com","Name":"Yahoo","TrackingTag":"","IsExclusive":false}]"> Skip to Main Content Spectrum Sites When you join the Spectrum team, you will earn at least $20 an hour from day one. And that's just the start of our commitment to our highly-skilled and locally-based workforce.
Learn MoreClose Now Hiring, Retail Sales Associate Full-time and part-time entry and mid-level retail sales roles, focusing on wireless, TV and internet products in the communications and entertainment technology space. A role that is ideal for results-driven professionals with a competitive spirit who are eager to learn and grow in a busy retail sales environment.
Wireless sales experience preferred. Benefits include base salary plus a generous commission structure, comprehensive benefits package, paid training and time off, retirement savings, free and discounted Spectrum services (for full-time retail employees) and more. Tuition reimbursement Savings & retirement Health benefits Company perks Successful Traits of a Retail Sales Associate Competitive Achiever Digitally Savvy Organized Results Driven Communicator Apply
Today Overview Your personality connects you with people and our products and services connect them with each other. In Retail Sales, that’s a winning combination!
With more than 700 locations across the country and counting, we’re making an impact in our customers’ lives. If you have a passion for people and technology, our comprehensive training program will help you develop the skills you need to grow your sales career. Come grow with us!
Success Profile What makes a successful Spectrum Retail Sales Specialist? Check out the top traits we’re looking for and see if you have the right mix.
Competitive Organized Achiever Results Driven Digitally Savvy Communicator Day in the Life To help unlock your potential, we have a comprehensive training program to get you up to speed. Don’t have sales experience?
Our team will work with you in both the classroom and store to get you comfortable in your new role. If you have experience we will help you fine tune your skills so you can soar. Earn
More, Faster Our total compensation package creates opportunities for significant earnings. Our Sales Compensation Allowance Program provides minimum guarantee payouts during your first five months.
Comprehensive Training Work smarter, not harder. With Spectrum you will enjoy paid training on our winning sales techniques, products and services.
Our five month learning journey involves: Virtual classroom training and self study activities Ongoing peer-to-peer, leadership mentoring, and skill practice in the Store environment. Ongoing product updates to keep you connected and help build your knowledge and skills Our ongoing training helps you always be prepared and able to provide the best experience to your customers and maximize sales opportunities.
Career Advancement Looking for a great company with exciting growth opportunities? This is the place to be. Establish yourself as a successful Retail Sales Specialist, enjoy the many benefits we have to offer and plan for a long and rewarding career with Spectrum.
How We Prepare You
To help unlock your potential, we have a comprehensive training program to get you up to speed. Don’t have sales experience? Our team will work with you in both the classroom and store to get you comfortable in your new role.
If you have experience, we will help you fine tune your skills so you can soar. A Deliberate Path to Success Many of our managers started as Retail Sales Specialists themselves, proving that career advancement is a very real and achievable goal.
Peer-to-peer mentoring and regular sales and customer service coaching sessions ensure that you feel supported and have everything you need to succeed. Building Relationships with Customers We are changing the way customers interact with their entertainment.
Our Retail Sales Specialists walk customers through Spectrum’s mobile offerings, help with their TV, phone, and internet services, and build relationships with customers while providing them with knowledge on Spectrum’s products and services. Preparation Our fully paid training programs shape new Retail Sales Specialists into quick-thinking Sales professionals.
We’ll bring you up to speed on Spectrum’s full line of products, including telephone, data, wireless, and video services. Company Perks You have the chance to use company services at little to no cost where available.
Paid Time Off Paid vacation, sick time and holidays/personal days Tuition Reimbursement Earn your degree with tuition reimbursement of up to $5,250 per calendar year Paid Training Earn while you learn. Full compensation for time spent building your knowledge base. Savings & Retirement Spectrum will contribute up to 6% or 9% (depending on role) of your eligible pay to your retirement savings
• No Retirement Accumulation Plan in Hawaii
Health Benefits Variety of medical, prescription drug, dental and vision options, plus a contribution of up to $1,500 by the company into a Health Savings Account.
• No HSA in Hawaii
Company Perks You have the chance to use company services at little to no cost where available. Paid Time Off Paid vacation, sick time and holidays/personal days Tuition Reimbursement Earn your degree with tuition reimbursement of up to $5,250 per calendar year Paid Training Earn while you learn. Full compensation for time spent building your knowledge base. Savings & Retirement Spectrum will contribute up to 6% or 9% (depending on role) of your eligible pay to your retirement savings
• No Retirement Accumulation Plan in Hawaii
Health Benefits Variety of medical, prescription drug, dental and vision options, plus a contribution of up to $1,500 by the company into a Health Savings Account.
• No HSA in Hawaii
Company Perks You have the chance to use company services at little to no cost where available. Paid Time Off Paid vacation, sick time and holidays/personal days Tuition Reimbursement Earn your degree with tuition reimbursement of up to $5,250 per calendar year Paid Training Earn while you learn.
Full compensation for time spent building your knowledge base. PreviousNextGo to slide 1Go to slide 2Go to slide 3Go to slide 4Go to slide 5Go to slide 6 Responsibilities Read More of this Job Description Date posted: 03/13/2023 Requisition
Number: 334232BR Business unit: Marketing Location: Springfield, Ohio Area of Interest: Retail, Sales Position Type: Full Time SRL213
At A Glance:Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $46,800.00 annually. Top performers in this role are earning $58,000.00. You may also qualify for free internet, TV and phone services (restrictions do apply).
This role is a full-time, entry to mid-level retail sales role, focusing on wireless, TV and internet products in the communications and entertainment technology space. Advancement potential and generous commission opportunities are available. Our Retail Sales Specialists are organized, digitally savvy communicators with a competitive spirit eager to learn and grow.
A results-driven achiever comfortable in a busy retail sales environment. Wireless sales experience preferred. About UsSpectrum is America’s fastest-growing TV, internet and voice provider.
Our organization is one filled with a diverse group of hardworking people. They’re committed to helping us grow, and we’re committed to growing with them because making sure everyone reaches their full potential is a key part of our mission. Our extensive training program, competitive base salary and generous commission structure provides the foundation you need to be a successful salesperson.
Meeting and exceeding sales goals while delivering service solutions to our customers - it’s a win-win. It’s all about learning and growing
Whether this is a new road for you or you are an experienced sales professional, the journey is all mapped out. With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Specialists into quick-thinking professionals. We can bring you up to speed on Spectrum’s full line of products – and our competitors’ products – in about a month, including telephone, data, wireless, and video services.
As products are updated, so are you, so you can pass that knowledge on to your customers. With a deliberate path to success
We know that the best people to lead are those who have been down the same road before. Most of our mangers started as Retail Sales Specialist themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular coaching sessions ensure you feel supported and have everything you need to succeed. Get started at a Fortune 100 company and see how far you can go.The benefits are clear
What are our expectations?Meet or exceed monthly sales goals, including wireless sales Ensure a great customer experience
Educate and engage customers through product demonstrations
Be a team player (because we spend way too much time together)Know your stuff - maintain strong knowledge of all TV, internet and wireless products, pricing plans, promotions and service features for Spectrum, as well as our competitors
What’s required to get started?Thrive in a fast-paced team environment
Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone and by written communications Lifting up to 35 lbs.Standing for prolonged periods of time
Wearing a required uniform
High School Diploma or equivalent
Preferred ExperienceSales Experience: 1 - 5 years
Knowledge of latest technology and devices
Commissioned sales experience
Retail sales or wireless sales
Valid driver’s license SRL213 334232 334232BR Get to Know
Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more. Who You
Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets. Learn about our inclusive culture. Apply
Now Email Job About
Our Location Springfield, Ohio Learn
More Sign up for job alerts Sign up to receive the latest career opportunities directly to your inbox.
All fields marked with an asterisk (*) are required. Areas of interest
Enter a location and a category, and click "Add" to create your Job Alert.AddSelected Job AlertsSales, Springfield, Ohio, United StatesRemoveRetail, Springfield, Ohio, United StatesRemoveRemoveRemoveRemoveRemoveSpectrum employee
Are you currently a Spectrum employee?
By submitting your information, you acknowledge that you have read our privacy policy (opens in new window) and consent to receive email communication from Spectrum.
Sign Up
https://jobs.spectrum.com/job/springfield/retail-sales-specialist-18-00-per-hour-plus-commission-and-incentives/4673/459172091200 Show more details...
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