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Most recent job postings at Sprinklr
via Workday
posted_at: 6 days agoschedule_type: Full-timework_from_home: 1
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Security Communications & Engagement Specialist The Security Communications & Engagement Specialist will report to the Sr. Manager of Security Communications & Engagement to create and manage Sprinklr's security awareness program that engages employees and focuses on changing behaviors both at home and at work. This role will report to the Senior Manager of Security Communications & Engagement. Ultimately this role’s responsibility is to reduce risk to our organization by ensuring all employees, staff and contractors know, understand, and follow our security requirements and perform and operate in a secure manner. What you will do: Manage the development, tracking and follow up communications for Sprinklr new hire, annual and role-based security training programs, including monthly phishing simulations Analyze training completion data and provide evidence for Compliance Drafting and executing monthly security awareness content for Sprinklr employees, including phishing simulations Organize internal security resources and onboarding materials Security Awareness Intranet page maintenance Support the Sr. Manager in crisis communication scenarios and ad hoc security team communication needs. Draft external security related blog posts to drive public awareness of Sprinklr’s security offerings. Key Skills/Qualifications A relevant combination of education and work experience, as described above Experience working in cross-departmental teams and leading efforts through collaboration and influence Ability to form complex 'communications / messages' in a simple, clear and concise manner to the various communities within our organization. Project management experience, the ability to plan, manage and maintain a complex, organization wide program over the longer term. Basic understanding of the different concepts of information security Communication / marketing/ effective writing Skilled in Excel and Canva is a plus! #LI-REMOTE Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com. We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, please let us know by filling out this form. For any questions, contact us at accommodations@sprinklr.com
Show more details...
via WhatJobs
posted_at: 17 hours agoschedule_type: Full-time
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way
.
Job Description
What You’ll Do
• You will be identifying, negotiating and closing big deals in a defined territory. You will be working with CMOs and CTOs of some of the biggest brands in the world. You will be working with them to build solutions that allow them to win. We are customer obsessed.
• You will be called upon to utilize superior salesmanship to develop sales opportunities and identify the necessary decision makers and influencers of the prospective deal. We believe it is OK, be fearless.
• You will listen, identify and understand clients/prospective clients needs and deliver to their expectations. You will be able to build relationships with multiple stakeholders and influence them in a positive way. Helping others succeed makes us happy.
• You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals. We passionately, genuinely care.
• You are hugely curious will constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue. We believe that every human has the potential to be amazing. Keep learning. AND be curious: we are constantly looking for ways to enhance knowledge of our industry, market and competitors to provide the sales edge to close business and generate revenue.
• You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take extreme pride in who we are, what we build and what we do. AND, we are led by character.
Who You Are & What Makes You Qualified
• You are one to the top 10% of the sales people in your current company/division. You have a track record of being one of the best. You are someone who pursues your passions with energy and commitment. We never, ever give up.
• You are incredibly smart (we are in a very fast moving industry and you have to be nimble of mind to keep up) and have a work ethic second to none. Every human has the potential to be amazing. Keep learning. AND we are coachable.
• You’ve got 4-8 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise wide SaaS deals. We are customer obsessed.
• You’ve been successful in building relationships – Sprinklr is a best in class solution.. But we’ve succeeded because we genuinely care about how we make people feel. You share the same values, know that relationships are everything and have the ability to use these to identify and develop new business opportunities. We passionately, genuinely care.
• You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it. Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical. We do the right thing always, and take extreme pride in who we are, what we build and what we do.
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form
, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com
Show more details...
Learn more about our culture and how we make our employees happier through The Sprinklr Way
.
Job Description
What You’ll Do
• You will be identifying, negotiating and closing big deals in a defined territory. You will be working with CMOs and CTOs of some of the biggest brands in the world. You will be working with them to build solutions that allow them to win. We are customer obsessed.
• You will be called upon to utilize superior salesmanship to develop sales opportunities and identify the necessary decision makers and influencers of the prospective deal. We believe it is OK, be fearless.
• You will listen, identify and understand clients/prospective clients needs and deliver to their expectations. You will be able to build relationships with multiple stakeholders and influence them in a positive way. Helping others succeed makes us happy.
• You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals. We passionately, genuinely care.
• You are hugely curious will constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue. We believe that every human has the potential to be amazing. Keep learning. AND be curious: we are constantly looking for ways to enhance knowledge of our industry, market and competitors to provide the sales edge to close business and generate revenue.
• You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take extreme pride in who we are, what we build and what we do. AND, we are led by character.
Who You Are & What Makes You Qualified
• You are one to the top 10% of the sales people in your current company/division. You have a track record of being one of the best. You are someone who pursues your passions with energy and commitment. We never, ever give up.
• You are incredibly smart (we are in a very fast moving industry and you have to be nimble of mind to keep up) and have a work ethic second to none. Every human has the potential to be amazing. Keep learning. AND we are coachable.
• You’ve got 4-8 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise wide SaaS deals. We are customer obsessed.
• You’ve been successful in building relationships – Sprinklr is a best in class solution.. But we’ve succeeded because we genuinely care about how we make people feel. You share the same values, know that relationships are everything and have the ability to use these to identify and develop new business opportunities. We passionately, genuinely care.
• You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it. Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical. We do the right thing always, and take extreme pride in who we are, what we build and what we do.
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form
, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com
Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Responsibilities:
• Preparation of monthly internal management reporting in accordance with US GAAP.
• Form 10-K, 10-Q and 8-K preparation, including income statement, balance sheet, cash flow statement, footnotes and MD&A section
• Assist with the preparation of quarterly earnings release and related materials
• Support external audit requirements related to specific areas of responsibility
• Assist in the implementation of standard methodology reporting processes and procedures.
• Work cross functionally with FP&A, Legal, Investor Relations, and operations.
• Other responsibilities include, but not limited to: participate in special projects, technical accounting research, peer benchmarking, system improvements and/or ad hoc analyses as assigned.
Requirements:
• Bachelor’s degree in Accounting with CPA or CPA eligible preferred.
• 5 + years related finance and accounting experience with a private or public company.
• “Big 4” public accounting preferred.
• Proficient in Excel.
• Experience with major ERP systems (NetSuite, Oracle Analytics, Salesforce).
• Experience with reporting tools (Workiva, Active-Disclosure, etc.) is a plus.
• Hyper-growth environment experience preferred
• Current or previous experience with SEC reporting preferred
• Ability to carry out assigned tasks in an efficient and timely manner
• Excellent interpersonal skills, both oral and written
• Flexible, strategic team player with infallible integrity and ethical standards
• Proven track record in adding value to companies
• Detail oriented with the ability to investigate and resolve problems.
• Good communication and time management skills with the ability to prioritize and multitask.
• Ability to work in a fast-paced environment optimally and efficiently to meet deadlines.
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com Show more details...
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Responsibilities:
• Preparation of monthly internal management reporting in accordance with US GAAP.
• Form 10-K, 10-Q and 8-K preparation, including income statement, balance sheet, cash flow statement, footnotes and MD&A section
• Assist with the preparation of quarterly earnings release and related materials
• Support external audit requirements related to specific areas of responsibility
• Assist in the implementation of standard methodology reporting processes and procedures.
• Work cross functionally with FP&A, Legal, Investor Relations, and operations.
• Other responsibilities include, but not limited to: participate in special projects, technical accounting research, peer benchmarking, system improvements and/or ad hoc analyses as assigned.
Requirements:
• Bachelor’s degree in Accounting with CPA or CPA eligible preferred.
• 5 + years related finance and accounting experience with a private or public company.
• “Big 4” public accounting preferred.
• Proficient in Excel.
• Experience with major ERP systems (NetSuite, Oracle Analytics, Salesforce).
• Experience with reporting tools (Workiva, Active-Disclosure, etc.) is a plus.
• Hyper-growth environment experience preferred
• Current or previous experience with SEC reporting preferred
• Ability to carry out assigned tasks in an efficient and timely manner
• Excellent interpersonal skills, both oral and written
• Flexible, strategic team player with infallible integrity and ethical standards
• Proven track record in adding value to companies
• Detail oriented with the ability to investigate and resolve problems.
• Good communication and time management skills with the ability to prioritize and multitask.
• Ability to work in a fast-paced environment optimally and efficiently to meet deadlines.
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com Show more details...
via LinkedIn
posted_at: 28 days agoschedule_type: Full-time
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
What You’ll Do:
• You will be identifying, negotiating, and closing big deals within a defined account list. You will be working with CMOs, CTOs, COOs, CIOs, EVPs, and SVPs of some of the biggest brands in the world. You will be working with them to build solutions that allow them to “become the hero of their story”. We are customer obsessed.
• You will be called upon to use superior research, targeting, and messaging to develop sales opportunities. You will identify the necessary decision-makers and influencers of the prospective deal and develop them into champions. We believe it is OK, be fearless.
• You will listen, identify and understand clients/prospective client' needs and deliver to their expectations. You will be able to build relationships with multiple stakeholders and influence them in a positive way. Helping others succeed makes us happy.
• You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals. We passionately, genuinely care.
• You are hugely curious and will constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue. You will seek to understand Sprinklr, Sprinklr’s value proposition, and the problem we’re solving in a way most do not. We believe that every human has the potential to be amazing. Keep learning. AND be curious.
• You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take pride in who we are, what we build and what we do. AND, we are led by character.
Who You Are & What Makes You Qualified:
• You are incredibly inquisitive (we are in a very fast-moving industry and you have to be nimble of mind to keep up) and have a work ethic second to none. Every human has the potential to be amazing. Keep learning. AND we are coachable.
• You are one of the top 5% of the salespeople in your current company/division. You have a track record of being one of the best. You are someone who pursues your passions with energy and commitment. We never, ever give up.
• You’ve got 4-8 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise-wide SaaS deals. We are customer obsessed.
• You’ve been successful in building relationships – Sprinklr is a best-in-class solution... But we’ve succeeded because we genuinely care about how we make people feel. You share the same values, know that relationships are everything, and have the ability to use these to identify and develop new business opportunities. We passionately, genuinely care.
• You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it. Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical. We do the right thing always and take pride in who we are, what we build, and what we do.
For Colorado-based roles: The minimum salary for this position is $141,000. You may also be eligible for a bonus or commission and restricted stock units. A comprehensive overview of our benefits can be found using this link: https://sprinklrbenefits.com/
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com Show more details...
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
What You’ll Do:
• You will be identifying, negotiating, and closing big deals within a defined account list. You will be working with CMOs, CTOs, COOs, CIOs, EVPs, and SVPs of some of the biggest brands in the world. You will be working with them to build solutions that allow them to “become the hero of their story”. We are customer obsessed.
• You will be called upon to use superior research, targeting, and messaging to develop sales opportunities. You will identify the necessary decision-makers and influencers of the prospective deal and develop them into champions. We believe it is OK, be fearless.
• You will listen, identify and understand clients/prospective client' needs and deliver to their expectations. You will be able to build relationships with multiple stakeholders and influence them in a positive way. Helping others succeed makes us happy.
• You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals. We passionately, genuinely care.
• You are hugely curious and will constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue. You will seek to understand Sprinklr, Sprinklr’s value proposition, and the problem we’re solving in a way most do not. We believe that every human has the potential to be amazing. Keep learning. AND be curious.
• You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take pride in who we are, what we build and what we do. AND, we are led by character.
Who You Are & What Makes You Qualified:
• You are incredibly inquisitive (we are in a very fast-moving industry and you have to be nimble of mind to keep up) and have a work ethic second to none. Every human has the potential to be amazing. Keep learning. AND we are coachable.
• You are one of the top 5% of the salespeople in your current company/division. You have a track record of being one of the best. You are someone who pursues your passions with energy and commitment. We never, ever give up.
• You’ve got 4-8 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise-wide SaaS deals. We are customer obsessed.
• You’ve been successful in building relationships – Sprinklr is a best-in-class solution... But we’ve succeeded because we genuinely care about how we make people feel. You share the same values, know that relationships are everything, and have the ability to use these to identify and develop new business opportunities. We passionately, genuinely care.
• You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it. Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical. We do the right thing always and take pride in who we are, what we build, and what we do.
For Colorado-based roles: The minimum salary for this position is $141,000. You may also be eligible for a bonus or commission and restricted stock units. A comprehensive overview of our benefits can be found using this link: https://sprinklrbenefits.com/
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com Show more details...
via Salary.com
schedule_type: Full-timework_from_home: 1
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Sprinklr is looking for a Sr Director of Detection and Response (D&R) to join our Security team and own the processes, tools, and infrastructure required to perform detection of and response to all security incidents for Sprinklr’s production and corporate systems. This role focuses on building and maintaining a world-class team to create modern security incident detection processes... detection and response engineering, and systems and execute all elements of comprehensive security incident response. Reporting directly to the Chief Information Security Office the Sr Director D&R is a key leader in Sprinklr’s Security Team and will drive the strategy and design of the overall security program implementation. About the Role Accountable for the design, implementation, and continuous improvement of the security incident response team, its processes, and technical implementation. Build, maintain, and provide inspiring leadership for a team of incident response professionals, security analysts, and security engineers. Mentor and train team members to excel and achieve their goals. Act as primary contact during security crisis situations for executive and senior management and ensure timely and comprehensive update in a reliable manner. Coordinate closely with key stakeholder in Security, Corporate IT, Legal, Technical/ IT Operations, Engineering, HR, PR/Marketing, and Support during regular operations and while providing incident response. Leverage existing corporate capabilities to optimize spend and capabilities. Build and maintain close relationship with leaders in all functions. Leverage network defense exercises with offensive security operators to accelerate improvements in detection and response capabilities. Develop, refine, and report metrics, KPIs, and KRIs for all D&R activities. Manage budget and timeline for all projects relevant to security incident response. About You Technical Qualifications: 10 years of relevant experience in a security leadership position with a focus on security incident response and detection & response engineering. Experience in building and maintaining capabilities typically found in a Security Operation Center Deep understanding of detection engineering, network monitoring, vulnerability management, threat intelligence, digital forensics, and other key security incident response capabilities, how to create them, and how to optimize them Full knowledge of the MITRE ATT&CK framework and how it applies to network defense (or comparable knowledge) Understanding of compliance (such as FedRAMP, SOC 2, PCI-DSS, HIPAA, ISO 27001) requirements and controls relevant to security incident response, and experience how to implement such controls Comprehensive knowledge of public cloud service providers, especially AWS, Azure, and GCP, and how to create scalable and adaptable security controls for detection and response. Highly competent in SOAR, SIEM, NIDS/HIDS, cloud monitoring tools, Kubernetes, and other relevant technology Knowledge of Legal, PR/Marketing, and customer support concerns regarding incident response, including confidentiality, message framing, privacy concerns, etc. Advanced understanding of common offensive practices, how to detect them, and how to defend against them Experience planning complex projects and executing on time and on budget Personal Qualifications: Very strong collaboration skills through a large variety of communication channels Demonstrated leadership, including ability to motive teams under severe pressure or stress Excellent written and verbal communication skills and meticulous attention to detail High degree of empathy for others Proven record of self-motivation and the ability to work with minimum supervision You can transition between break/fix and business strategy sessions with ease Experience working with executive and senior leaders to interpret business challenges into technical solutions Quick learner, proactive individual with the ability to work in a dynamic, fast changing environment You are methodical and detail oriented Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com. We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, please let us know by filling out this form. For any questions, contact us at accommodations@sprinklr.com
Show more details...
via Workday
schedule_type: Full-timework_from_home: 1
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Join us for our summer 2023 internship program for an experience you’ll never forget! Sprinklr’s internship program (SIP) is 12 weeks of remote work focused on giving you opportunities to learn new skills by tackling real challenges we’re facing. Beyond those professional skills, you’ll have the chance to work with Sprinklr’s product and become CXM certified. We’ll be hosting... opportunities for you to connect with leaders, learn professional and personal skills outside of your day-to-day work, and establish relationships with the rest of our amazing intern class! We’re looking for a Corporate Communications Intern to support our Corp Comms team on a wide variety of projects. In this role you’ll gain direct experience contributing to our PR and Social strategy, building out communication plans, and supporting executives. What you’ll do: Support the head of strategic comms in crafting and activating a leadership communication strategy that supports Sprinklr as the CXM category owner by: Helping pull together briefing documents for executives and speakers Drafting copy messaging for our leaders Researching customers and building profiles to share with leaders Support the head of PR and Social Media in content creation, research and reporting Research topics/trends in media and popular culture and technology. Present ideas and themes for social content and/or PR outreach based on trends research Help with content drafting for corporate social platforms and senior executives Help with reporting, analytics and insights to capture value and ROI from team projects Dig into your data analytics side and help pull stats/research for executive presentations and support tracking and measurement of deliverables/work Contribute copy, messaging and design ideas for Sprinklr’s corporate website What you’ll learn: Exposure to the Founder and CEO Fundamentals of what Corporate Comms is, and what’s some of the hands-on work you do in defining company and leadership messaging Insight into executive social media strategies How Marketing functions support speakers and leaders internally and externally How to enhance your copywriting and content creation skills Perks for interns: At Sprinklr we believe that happiness is a journey, not a destination. Part of that journey is caring for the wellbeing of our Sprinklr family. Summer interns have access to perks and programs that will support your wellbeing journey: Headspace: Award winning meditation app Sprinklr employee assistance program (EAP): confidential access to licensed professional counselors to help you lead a happier and more productive life Sprinklr Perks Program: discounts on many names in retail and entertainment Community Online Academy: Live and on-demand virtual sessions focused on learning and health & wellness Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com. We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, please let us know by filling out this form. For any questions, contact us at accommodations@sprinklr.com
Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
NOTE: This role requires prior experience supporting a Sales/Go-To-Market Organization.
• Your resume should outline 3 years or more experience building/maintaining budgets and forecast for Sales and Marketing organizations.
• Share as part of your resume experience with managing headcount and expenses for Sales and Marketing Teams.
As a member of the Financial Planning and Analysis (FP&A) team you’ll be the
finance executive supporting the Go-to-Market/Sales organization. Building relationships and working as a team to ensure success.
• You will be a trusted advisor to business executives and provide counseling, insights, and support.
• Learn the business end-to-end including bottom-up data gathering from the teams to support planning, budgeting, and GTM models holistically and across multiple dimensions, i.e., division/geo/department.
• Build and lead short/long term key performance indicators and financial trends in partnership with the go-to-market teams to optimize efficiency, establish financial fields and influence executive decision-making.
• Distill financial analysis to partners and develop monthly financial dashboards for Senior Leadership to support data driven decision-making and evaluate the efficiency of current plans.
• Brings both strategic vision and standard methodologies to streamline processes, systems, and automation to help the business scale
• Be a role model to all other members of the finance team.
• Ensure a high degree of quality, timeliness, and accuracy
Skills and Experience:
• Proven record to work successfully with Executive and senior leadership team members with excellent and written communication skills.
• Ability to prioritize and deliver within short/tight deadlines and with high precision.
• Comfortable with ambiguity, self-motivated and data driven personality with track record of successful financial modeling and outstanding Microsoft Excel/PowerPoint skills.
• Ability to think creatively with intellectual curiosity and excellent problem-solving skills.
• Bachelor’s Degree in Finance/Accounting or related field.
• Min 10 years of experience with increased level of responsibility including a minimum of 3 years’ experience building/maintaining budgets and forecast for Sales and Marketing organizations. SaaS experience is strongly preferred.
• Experience with Adaptive Insights, NetSuite, and Salesforce a plus
#SprinklrLife
#Sprinklr
#Sales
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com Show more details...
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
NOTE: This role requires prior experience supporting a Sales/Go-To-Market Organization.
• Your resume should outline 3 years or more experience building/maintaining budgets and forecast for Sales and Marketing organizations.
• Share as part of your resume experience with managing headcount and expenses for Sales and Marketing Teams.
As a member of the Financial Planning and Analysis (FP&A) team you’ll be the
finance executive supporting the Go-to-Market/Sales organization. Building relationships and working as a team to ensure success.
• You will be a trusted advisor to business executives and provide counseling, insights, and support.
• Learn the business end-to-end including bottom-up data gathering from the teams to support planning, budgeting, and GTM models holistically and across multiple dimensions, i.e., division/geo/department.
• Build and lead short/long term key performance indicators and financial trends in partnership with the go-to-market teams to optimize efficiency, establish financial fields and influence executive decision-making.
• Distill financial analysis to partners and develop monthly financial dashboards for Senior Leadership to support data driven decision-making and evaluate the efficiency of current plans.
• Brings both strategic vision and standard methodologies to streamline processes, systems, and automation to help the business scale
• Be a role model to all other members of the finance team.
• Ensure a high degree of quality, timeliness, and accuracy
Skills and Experience:
• Proven record to work successfully with Executive and senior leadership team members with excellent and written communication skills.
• Ability to prioritize and deliver within short/tight deadlines and with high precision.
• Comfortable with ambiguity, self-motivated and data driven personality with track record of successful financial modeling and outstanding Microsoft Excel/PowerPoint skills.
• Ability to think creatively with intellectual curiosity and excellent problem-solving skills.
• Bachelor’s Degree in Finance/Accounting or related field.
• Min 10 years of experience with increased level of responsibility including a minimum of 3 years’ experience building/maintaining budgets and forecast for Sales and Marketing organizations. SaaS experience is strongly preferred.
• Experience with Adaptive Insights, NetSuite, and Salesforce a plus
#SprinklrLife
#Sprinklr
#Sales
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Meet our Sales Team
A Large Enterprise Sales Team on a mission to be the best sales team there is. Every team member is passionate about customer experience (CXM) and showing enterprise organizations how it can impact their business for the best when they have the right infrastructure.
The Large Enterprise Account Executive - Contact Center as a Service (CCaaS) is a field-based seller who will drive sales of products within the Sprinklr Modern Care product portfolio.
What you will be doing:
• You will identify and drive net-new Modern Care opportunities across existing customers and new logos.
• You will partner with AE’s in their division on existing Modern Care opportunities and own a set of key targeted accounts within your assigned territory.
• You will recruit and collaborate with channel partners from the Contact Center as a Service (CCaaS) universe in harmony with our Alliances team.
• You will identify, negotiate, and close large deals in a defined territory. You identify and influence decision-makers and key stakeholders, as such CMOs and CTOs of some of the biggest brands in the world. Your focus will be working with our clients to build solutions that allow them to win.
• You will be actively seeking out new sales leads and business opportunities through active networking and using business referrals. You are curious and will constantly be looking for ways to enhance your knowledge of our industry, market and competitors to provide that sales edge needed to close business and generate revenue.
• This is not an overlay position. This role sits within the core business.
• You will be at the forefront of leading change as Sprinklr continues to impact the Customer Experience revolution! It is not just social; it’s the entire relationship between global brands and consumers that’s changing and, as social interactions evolve, Sprinklr is right in the middle of it. Your desires and abilities to embrace this change and understand how social media platforms can impact the various functions of a large organization are critical to being an innovative inspiring leader for us.
Who are you, and what makes you qualified?
• You bring 4+ years of experience in creating large enterprise-wide software deals specifically in the Customer Care/Customer Service industry. Your strong operational background will demonstrate your process-driven sales approach, consistently producing track records of the meeting and exceeding goals.
• Experience selling technologies such as Contact Center as a Service (CCaaS), Customer Service software, IT Service Management software and/or CRM software.
• Passion for selling in a collaborative team-selling environment.
• Experience working with channel partners in both a referral and/or resell motion
• You are intellectually confident with a track record of being in the top 10% of what you do both personally and professionally.
• You persevere (never give up attitude) and possess a winning mindset in all that you do.
• You are fearless, allowing you to keep pace with our fast-moving markets while advancing us in the Customer Experience revolution.
• You possess a growth mindset and are curious about your approach to life. You demonstrate a desire to learn and adopt coaching to adapt and evolve continuously.
• Empathy is your strength! You’ve demonstrated this by building personable relationships across all levels within any company or organization. You have the highly developed ability to relate to, connect and establish relationships for a lifetime.
• You embody the Sprinklr Way culture, and you know that relationships are everything to generating pipeline, vesting in customer success and driving new business for the present and the future.
The minimum salary for this position is $141,000. You may also be eligible for a bonus or commission and restricted stock units. A comprehensive overview of our benefits can be found using this link: https://sprinklrbenefits.com/
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com Show more details...
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Meet our Sales Team
A Large Enterprise Sales Team on a mission to be the best sales team there is. Every team member is passionate about customer experience (CXM) and showing enterprise organizations how it can impact their business for the best when they have the right infrastructure.
The Large Enterprise Account Executive - Contact Center as a Service (CCaaS) is a field-based seller who will drive sales of products within the Sprinklr Modern Care product portfolio.
What you will be doing:
• You will identify and drive net-new Modern Care opportunities across existing customers and new logos.
• You will partner with AE’s in their division on existing Modern Care opportunities and own a set of key targeted accounts within your assigned territory.
• You will recruit and collaborate with channel partners from the Contact Center as a Service (CCaaS) universe in harmony with our Alliances team.
• You will identify, negotiate, and close large deals in a defined territory. You identify and influence decision-makers and key stakeholders, as such CMOs and CTOs of some of the biggest brands in the world. Your focus will be working with our clients to build solutions that allow them to win.
• You will be actively seeking out new sales leads and business opportunities through active networking and using business referrals. You are curious and will constantly be looking for ways to enhance your knowledge of our industry, market and competitors to provide that sales edge needed to close business and generate revenue.
• This is not an overlay position. This role sits within the core business.
• You will be at the forefront of leading change as Sprinklr continues to impact the Customer Experience revolution! It is not just social; it’s the entire relationship between global brands and consumers that’s changing and, as social interactions evolve, Sprinklr is right in the middle of it. Your desires and abilities to embrace this change and understand how social media platforms can impact the various functions of a large organization are critical to being an innovative inspiring leader for us.
Who are you, and what makes you qualified?
• You bring 4+ years of experience in creating large enterprise-wide software deals specifically in the Customer Care/Customer Service industry. Your strong operational background will demonstrate your process-driven sales approach, consistently producing track records of the meeting and exceeding goals.
• Experience selling technologies such as Contact Center as a Service (CCaaS), Customer Service software, IT Service Management software and/or CRM software.
• Passion for selling in a collaborative team-selling environment.
• Experience working with channel partners in both a referral and/or resell motion
• You are intellectually confident with a track record of being in the top 10% of what you do both personally and professionally.
• You persevere (never give up attitude) and possess a winning mindset in all that you do.
• You are fearless, allowing you to keep pace with our fast-moving markets while advancing us in the Customer Experience revolution.
• You possess a growth mindset and are curious about your approach to life. You demonstrate a desire to learn and adopt coaching to adapt and evolve continuously.
• Empathy is your strength! You’ve demonstrated this by building personable relationships across all levels within any company or organization. You have the highly developed ability to relate to, connect and establish relationships for a lifetime.
• You embody the Sprinklr Way culture, and you know that relationships are everything to generating pipeline, vesting in customer success and driving new business for the present and the future.
The minimum salary for this position is $141,000. You may also be eligible for a bonus or commission and restricted stock units. A comprehensive overview of our benefits can be found using this link: https://sprinklrbenefits.com/
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
The FedRAMP Lead is an individual contributor role that will be responsible for working across internal stakeholders and product engineering teams to drive key aspects of continuous monitoring requirements, support customer onboarding, and drive the FedRAMP program.
Responsibilities include:
• Providing subject matter expertise in the creation, implementation, and maintenance of appropriate enterprise programs, policies, and procedures to be compliant with the Federal Risk and Authorization Management Program (FedRAMP)
• Having the ability to utilize working knowledge of FedRAMP, NIST 800-53 security controls and the NIST 800-37 Risk Management Framework. Interpreting standards, requirements, and their application to the enterprise Cloud environment in the most reasonable and cost-effective manner
• Coordinate with internal stakeholder engineering teams to demonstrate the implementation of security compliance control implementations for technical, management, and operational requirements. Defining the requirements and validating the procedures and audit testing methodology.
• Assisting team members and internal clients in addressing highly complex security issues applicable to enterprise environment
• Working with the service teams to prepare ongoing reporting.
• Manage program for Plans of Action and Milestones (POA&Ms)
• Manage onsite assessments and coordinate with external stakeholders
• Providing training to teams as needed
Skills And Competencies
• Experience on NIST SP 800 Series, FedRAMP and FISMA
• Experience with writing, editing, and/or managing a wide variety of IT security documentation and familiarity with federal IT standards such as Federal Information Security Management Act (FISMA)
• Experience interviewing subject matter experts and using knowledge to develop, edit, and revise documentation including standard operating procedures, system security plans, and policies and procedures.
• Ability to understand and interpret laws and regulatory requirements related to information protection, and develop and implement appropriate processes to achieve and maintain compliance and reduce risk
• Experience in risk assessment processes, policy development, proposals, work statements, product evaluations, and delivery of technology
• Ability to understand enterprise business computing operations/requirements, and in particular, Cloud
• Experience with technical documentation related to FIPS 199, NIST SP 800-37, NIST SP 800-53 REV 4, FISMA A&A, and continuous monitoring, and POA&M management.
• Understanding of Third-party Assessment Organizations (3PAO)
• Diagnosing the root cause of problems and propose solutions: Examples would be failed patches, tooling issues, false positives on system tests, authentication problems.
• An understanding of basic networking concepts: ipsec tunnels, firewalls, routers, public and private addressing.
• Project Management knowledge and experience a strong plus
Experience with and knowledge of:
• National Institute of Standards and Technology (NIST) standards
• Strong governance, risk and compliance experience
• Cloud Computing Security Requirements Guide (SRG)
• Experience and familiarity with cloud data security (FISMA/FedRAMP compliance) and working with public cloud solutions (AWS, Google, and Azure)
• Deep experience NIST SP 800 Series, FedRAMP and FISMA
• Control Objectives for Information and Related Technologies (COBIT)
• Supporting Systems Security Assessment and Authorization (SA&A) for Federal Agencies
• Privacy Impact Assessment (PIA)
• DHS Continuous Monitoring Program
General skills include:
• Demonstrate strong verbal and written communication skills as well as strong analytical and problem solving abilities
• Excellent English language, grammar, and spelling skills for writing, editing, and proofreading
• Ability to work independently or as a member of a team on various tasks.
• Skilled at organizing and translating information into clear written documentation; articulating complex concepts and processes in writing
• Proven ability to effectively research subject matter
• Experience working in a collaborative environment; ability to work well under tight deadlines and effectively interact with a wide range of personnel
• Strong experience with Microsoft product suite, particularly Microsoft Word, PowerPoint and SharePoint Strong writing skills
Bachelor's degree in a relevant field
US Citizenship required
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com Show more details...
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
The FedRAMP Lead is an individual contributor role that will be responsible for working across internal stakeholders and product engineering teams to drive key aspects of continuous monitoring requirements, support customer onboarding, and drive the FedRAMP program.
Responsibilities include:
• Providing subject matter expertise in the creation, implementation, and maintenance of appropriate enterprise programs, policies, and procedures to be compliant with the Federal Risk and Authorization Management Program (FedRAMP)
• Having the ability to utilize working knowledge of FedRAMP, NIST 800-53 security controls and the NIST 800-37 Risk Management Framework. Interpreting standards, requirements, and their application to the enterprise Cloud environment in the most reasonable and cost-effective manner
• Coordinate with internal stakeholder engineering teams to demonstrate the implementation of security compliance control implementations for technical, management, and operational requirements. Defining the requirements and validating the procedures and audit testing methodology.
• Assisting team members and internal clients in addressing highly complex security issues applicable to enterprise environment
• Working with the service teams to prepare ongoing reporting.
• Manage program for Plans of Action and Milestones (POA&Ms)
• Manage onsite assessments and coordinate with external stakeholders
• Providing training to teams as needed
Skills And Competencies
• Experience on NIST SP 800 Series, FedRAMP and FISMA
• Experience with writing, editing, and/or managing a wide variety of IT security documentation and familiarity with federal IT standards such as Federal Information Security Management Act (FISMA)
• Experience interviewing subject matter experts and using knowledge to develop, edit, and revise documentation including standard operating procedures, system security plans, and policies and procedures.
• Ability to understand and interpret laws and regulatory requirements related to information protection, and develop and implement appropriate processes to achieve and maintain compliance and reduce risk
• Experience in risk assessment processes, policy development, proposals, work statements, product evaluations, and delivery of technology
• Ability to understand enterprise business computing operations/requirements, and in particular, Cloud
• Experience with technical documentation related to FIPS 199, NIST SP 800-37, NIST SP 800-53 REV 4, FISMA A&A, and continuous monitoring, and POA&M management.
• Understanding of Third-party Assessment Organizations (3PAO)
• Diagnosing the root cause of problems and propose solutions: Examples would be failed patches, tooling issues, false positives on system tests, authentication problems.
• An understanding of basic networking concepts: ipsec tunnels, firewalls, routers, public and private addressing.
• Project Management knowledge and experience a strong plus
Experience with and knowledge of:
• National Institute of Standards and Technology (NIST) standards
• Strong governance, risk and compliance experience
• Cloud Computing Security Requirements Guide (SRG)
• Experience and familiarity with cloud data security (FISMA/FedRAMP compliance) and working with public cloud solutions (AWS, Google, and Azure)
• Deep experience NIST SP 800 Series, FedRAMP and FISMA
• Control Objectives for Information and Related Technologies (COBIT)
• Supporting Systems Security Assessment and Authorization (SA&A) for Federal Agencies
• Privacy Impact Assessment (PIA)
• DHS Continuous Monitoring Program
General skills include:
• Demonstrate strong verbal and written communication skills as well as strong analytical and problem solving abilities
• Excellent English language, grammar, and spelling skills for writing, editing, and proofreading
• Ability to work independently or as a member of a team on various tasks.
• Skilled at organizing and translating information into clear written documentation; articulating complex concepts and processes in writing
• Proven ability to effectively research subject matter
• Experience working in a collaborative environment; ability to work well under tight deadlines and effectively interact with a wide range of personnel
• Strong experience with Microsoft product suite, particularly Microsoft Word, PowerPoint and SharePoint Strong writing skills
Bachelor's degree in a relevant field
US Citizenship required
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com Show more details...
via Workday
posted_at: 12 days agoschedule_type: Full-timework_from_home: 1
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most... valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Senior Legal Counsel (Privacy) What You'll Do Sprinklr’s Legal Department is looking for a talented attorney to join our fast growing team. Reporting to the Associate General Counsel, Privacy, this lawyer will primarily focus on privacy, data protection, and product and security-related legal and compliance initiatives. The ideal candidate will have a strong understanding of global privacy laws and experience advising on and implementing data privacy compliance with cross-functional teams with a practical, risk-based approach. We are seeking a candidate who is collaborative, self-motivated, a creative thinker and a problem solver. We are looking for someone who wants to make a big impact with cross functional partnerships and key business stakeholders, including Sprinklr’s security teams, operational functions, product and engineering teams and commercial and sales teams. The ideal candidate will embrace the opportunity to build strong relationships, raise awareness and educate on data privacy and develop privacy-forward frameworks in collaboration with these teams. This person will also have the opportunity to develop expertise and take ownership in other legal subject matter areas from a privacy point of view, such as other regulatory frameworks broadly applicable to artificial intelligence social media, marketing, and advertising. Key responsibilities: Serve as a subject matter expert on data privacy and provide legal advice on compliance with privacy laws, regulatory guidance, enforcement actions, and other related developments as they apply to Sprinklr’s existing business operations, products, or features. Develop, maintain, and improve upon Sprinklr’s global privacy and compliance strategy in connection with new product features and initiatives, including scalable and effective processes for providing privacy input to key business stakeholders, conducting privacy assessments on all new initiatives, developing and maintaining privacy-by-design processes, and managing related privacy compliance documentation. Manage contractual negotiations, including drafting privacy and processing agreements and negotiating DPAs. Support Sprinklr’s commercial function on privacy-related commercial matters, including drafting and reviewing privacy related contractual terms, providing advice on international data transfers, and assisting with data transfer agreements and/or cross-border data transfer due diligence (e.g., Data Transfer Impact Assessments). Partner with Sprinklr’s procurement and vendor management function to assess privacy risk for vendors and take part in vendor negotiations, including drafting and negotiating privacy-related terms with global vendors and data sources. Draft privacy notices, commercial agreements, and guides, templates, policies, procedures or playbooks to help Sprinklr maintain ongoing compliance with data protection laws. Develop and deliver role-specific privacy training and self-service resources for Sprinklr’s internal teams, as well as white papers or other content to educate Sprinklr’s customers and vendors on Sprinklr’s privacy and data protection program. Manage and respond to inquiries on Sprinklr’s data privacy compliance from customers, regulators, and data subjects. Who You Are & What Makes You Qualified J.D. Degree or foreign equivalent. 3-5 years legal experience, including at a law firm and/or in-house experience at a technology company (applicable regulatory or commercial counseling experience is helpful). 3-5 years Experience with global data privacy laws (GDPR, LGPD, PIPL, CCPA/CPRA), regulations, and industry guidelines, including those applicable for social media, communications, internet, and technology companies. 3-5 years Experience implementing and managing data privacy programs with cross functional teams (product, engineering, security, marketing). This includes fielding and advising on day-to-day questions about data privacy law, as well as leading cross functional initiatives related to data privacy compliance. Ability to issue-spot and analyze legal issues, present positive, creative, and practical solutions that are calibrated against risk and consider business realities. 3-5 years Experience and skill in drafting and negotiating data protection agreements, including mechanisms for cross border data transfers. Experience and comfort with prioritizing initiatives and delivering actionable and risk-appropriate advice under deadlines. Clear and collaborative communicator with an ability to see the big picture while also understanding the details and navigating to successful outcomes. Ability to foster and maintain good business relationships (internally and externally) Eager, flexible learner who's confident in taking initiative, handling tasks independently, and answering questions you've never faced. Meticulous attention to detail, process, and ethics. Ability to maintain poise and a sense of humor in stressful situations. #LI-REMOTE Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com. We’re excited that you’re interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, please let us know by filling out this form. For any questions, contact us at accommodations@sprinklr.com
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