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Most recent job postings at squarespace
via Girlboss Jobs
schedule_type: Full-timework_from_home: 1
The Tock Hospitality team is looking for a Customer Support Specialist to manage the Tock customer experience after implementation. Our Customer Support Specialists will build and manage relationships through direct interaction with customers via emails, calls, messages, and virtual training sessions. Through ongoing training, Specialists develop expertise in Tock’s services, processes, and... policies.
You will report directly to the Associate
The Tock Hospitality team is looking for a Customer Support Specialist to manage the Tock customer experience after implementation. Our Customer Support Specialists will build and manage relationships through direct interaction with customers via emails, calls, messages, and virtual training sessions. Through ongoing training, Specialists develop expertise in Tock’s services, processes, and... policies.
You will report directly to the Associate Director of Hospitality and will be a full-time remote position.
All Squarespace and Tock employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.
You’ll Get To…
• Develop and facilitate customized virtual training sessions for customers based on individual needs
• Reproduce and troubleshoot software and data issues in test environments and by reviewing logs & queries
• Manage the escalation of incidents in a timely and efficient manner, following established guidelines; ensure incidents are accurately reported to management, and ensure each incident is formally documented for customers
• Maintain knowledge of Tock application, supported devices, third party integrations, processes, and policies and effectively communicates these to the customer
• Collect and share customer feedback with internal teams and recommend creative solutions to improve the customer experience
• Create and maintain articles for Tock’s external Help Center
• Provide regular two-way communication between the customer and Tock leaders, to provide strong team representation and set proper customer expectations
• Serve as Tock’s customer-facing point of contact, representing Tock’s brand and setting proper customer expectations
• Collaborate with teams such as Account Management, Engineering, Design, Sales, and Marketing to ensure customer satisfaction
Who We’re Looking For
• Passion for achieving customer satisfaction
• High level of initiative and works well in a team environment
• A quick learner that thrives in a fast-paced, high energy environment and is comfortable managing a wealth of information
• Strong interpersonal skills and high emotional intelligence
• Ability to calmly lead escalated customer situations to resolution
• Excellent organizational skills, multi-tasking skills and attention to detail
• Support customers from multiple countries in a 24x7x365 environment
• Experience with web, voice, email, and instant messaging tools
• Experience with Salesforce, G suite, and Google Analytics
• Excellent leadership, collaboration, and communication skills
Benefits & Perks
• Full benefits (medical, dental, and vision insurance)
• 401k + employer match
• Flexible vacation & paid time off
• Paid parental leave
• Commuter benefit in the form of pretax (US)
Tock’s Growth
• Awarded Fast Company's "Most Innovative Companies" for 2021
• Awarded Built In’s “2021 Best Places to Work”
• Awarded America’s Hottest Brands of 2020 by AdAge
• Won Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Named one of 2019's 50 Startups to Watch
• Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more
About Tock
Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our suite of products enables anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management via Tock. Squarespace democratizes access to best-in-class design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.
Our Commitment
Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
You will report directly to the Associate Director of Hospitality and will be a full-time remote position.
All Squarespace and Tock employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.
You’ll Get To…
• Develop and facilitate customized virtual training sessions for customers based on individual needs
• Reproduce and troubleshoot software and data issues in test environments and by reviewing logs & queries
• Manage the escalation of incidents in a timely and efficient manner, following established guidelines; ensure incidents are accurately reported to management, and ensure each incident is formally documented for customers
• Maintain knowledge of Tock application, supported devices, third party integrations, processes, and policies and effectively communicates these to the customer
• Collect and share customer feedback with internal teams and recommend creative solutions to improve the customer experience
• Create and maintain articles for Tock’s external Help Center
• Provide regular two-way communication between the customer and Tock leaders, to provide strong team representation and set proper customer expectations
• Serve as Tock’s customer-facing point of contact, representing Tock’s brand and setting proper customer expectations
• Collaborate with teams such as Account Management, Engineering, Design, Sales, and Marketing to ensure customer satisfaction
Who We’re Looking For
• Passion for achieving customer satisfaction
• High level of initiative and works well in a team environment
• A quick learner that thrives in a fast-paced, high energy environment and is comfortable managing a wealth of information
• Strong interpersonal skills and high emotional intelligence
• Ability to calmly lead escalated customer situations to resolution
• Excellent organizational skills, multi-tasking skills and attention to detail
• Support customers from multiple countries in a 24x7x365 environment
• Experience with web, voice, email, and instant messaging tools
• Experience with Salesforce, G suite, and Google Analytics
• Excellent leadership, collaboration, and communication skills
Benefits & Perks
• Full benefits (medical, dental, and vision insurance)
• 401k + employer match
• Flexible vacation & paid time off
• Paid parental leave
• Commuter benefit in the form of pretax (US)
Tock’s Growth
• Awarded Fast Company's "Most Innovative Companies" for 2021
• Awarded Built In’s “2021 Best Places to Work”
• Awarded America’s Hottest Brands of 2020 by AdAge
• Won Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Named one of 2019's 50 Startups to Watch
• Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more
About Tock
Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our suite of products enables anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management via Tock. Squarespace democratizes access to best-in-class design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.
Our Commitment
Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via Indeed
posted_at: 2 days agoschedule_type: Full-time
Squarespace is looking for a Product Security Manager to lead a team of security engineers responsible for securing the Squarespace platform and underlying applications and services. The candidate will have a substantial foundation in application security and have the opportunity to champion product and application security best practices throughout Squarespace's Engineering department. You'll... play a key role in maintaining and furthering a security
Squarespace is looking for a Product Security Manager to lead a team of security engineers responsible for securing the Squarespace platform and underlying applications and services. The candidate will have a substantial foundation in application security and have the opportunity to champion product and application security best practices throughout Squarespace's Engineering department. You'll... play a key role in maintaining and furthering a security mindset across the organization and leading teams responsible for driving security solutions to mitigate risk throughout the Squarespace environment.
This role reports directly to the Director of Security and will contribute to overall strategy and direction of the security function at Squarespace.
We have introduced our Flexible Work Philosophy for Squarespace employees, which you can find on our career page. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Squarespace employees. The safety of our people is our top priority and we will continue to monitor the status of COVID‑19.
You'll Get To…
• Work with the existing Product Security team to build and improve application security at Squarespace.
• Leverage industry knowledge and experience to create high impact security programs within the Product Security organization.
• Coach, mentor, and develop security professionals inside and outside of the Product Security team.
• Effectively partner with the security management team to develop security strategy, roadmaps, and implementation strategies.
• Partner with and educate product and engineering leaders across the organization on the importance of security risk management, security feature development, vulnerability management, and sound application security practices.
• Inspire security team members to grow and expand their knowledge and skills.
• Manage internal and external bug bounty programs coordinated with the security research community
Who We're Looking For
• 5+ years experience experience working in a Security Team or equivalent function
• 3+ years of leadership experience with direct reports
• Experience managing a technical team
• Communication and leadership capacity; ability to work with diverse company partners
• Experience with Secure Software Development Lifecycle (Secure SDLC) concepts
• Experience in application security, penetration testing, and vulnerability management
• Experience guiding teams to writing high-quality, maintainable code (experience working in a large codebase)
• Fluency in modern web technologies and engineering workflows
Benefits & Perks
• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $155,000 - $334,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
This role reports directly to the Director of Security and will contribute to overall strategy and direction of the security function at Squarespace.
We have introduced our Flexible Work Philosophy for Squarespace employees, which you can find on our career page. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Squarespace employees. The safety of our people is our top priority and we will continue to monitor the status of COVID‑19.
You'll Get To…
• Work with the existing Product Security team to build and improve application security at Squarespace.
• Leverage industry knowledge and experience to create high impact security programs within the Product Security organization.
• Coach, mentor, and develop security professionals inside and outside of the Product Security team.
• Effectively partner with the security management team to develop security strategy, roadmaps, and implementation strategies.
• Partner with and educate product and engineering leaders across the organization on the importance of security risk management, security feature development, vulnerability management, and sound application security practices.
• Inspire security team members to grow and expand their knowledge and skills.
• Manage internal and external bug bounty programs coordinated with the security research community
Who We're Looking For
• 5+ years experience experience working in a Security Team or equivalent function
• 3+ years of leadership experience with direct reports
• Experience managing a technical team
• Communication and leadership capacity; ability to work with diverse company partners
• Experience with Secure Software Development Lifecycle (Secure SDLC) concepts
• Experience in application security, penetration testing, and vulnerability management
• Experience guiding teams to writing high-quality, maintainable code (experience working in a large codebase)
• Fluency in modern web technologies and engineering workflows
Benefits & Perks
• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $155,000 - $334,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via Girlboss Jobs
schedule_type: Full-time
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin and Portland and a remote workforce. Customer Support Advisors are working with our customers every day to ensure that they are achieving success with website creation and our CMS products.
As a... Foundational Advisor, you will gain experience, build your
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin and Portland and a remote workforce. Customer Support Advisors are working with our customers every day to ensure that they are achieving success with website creation and our CMS products.
As a... Foundational Advisor, you will gain experience, build your product knowledge and learn tools to create customer experiences that not only resolve customer issues, but advocate for our brand.
You will report to a Customer Support Team Lead. The Entry-Level Customer Support Advisor role is open for both permanent remote employees and future office employees.
Responsibilities:
• Answer customers' queries concurrently in live chat and respond to customer submitted email requests.
• Independently guide customers through the process of getting started which includes website setup, adding site content and design options.
• Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
• Learn about new product features and improvements related to the Squarespace platform.
• Identify isolated customer experiences and escalate important issues.
Qualifications:
• Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
• 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
• Expertise with written communication and the ability to spot spelling and grammar errors
• Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
• Capability of prioritizing competing requests.
• Familiarity with the Squarespace platform.
About Squarespace
Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 1,000 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.
Benefits & Perks
• Health insurance with 100% premium covered for you and your dependent children
• Flexible vacation & paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Retirement benefits with employer match
• Fertility and adoption benefits
• Education reimbursement
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
As a... Foundational Advisor, you will gain experience, build your product knowledge and learn tools to create customer experiences that not only resolve customer issues, but advocate for our brand.
You will report to a Customer Support Team Lead. The Entry-Level Customer Support Advisor role is open for both permanent remote employees and future office employees.
Responsibilities:
• Answer customers' queries concurrently in live chat and respond to customer submitted email requests.
• Independently guide customers through the process of getting started which includes website setup, adding site content and design options.
• Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
• Learn about new product features and improvements related to the Squarespace platform.
• Identify isolated customer experiences and escalate important issues.
Qualifications:
• Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
• 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
• Expertise with written communication and the ability to spot spelling and grammar errors
• Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
• Capability of prioritizing competing requests.
• Familiarity with the Squarespace platform.
About Squarespace
Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 1,000 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.
Benefits & Perks
• Health insurance with 100% premium covered for you and your dependent children
• Flexible vacation & paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Retirement benefits with employer match
• Fertility and adoption benefits
• Education reimbursement
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via Employbl
schedule_type: Full-timework_from_home: 1
Squarespace is known for our award-winning design, new technology, memorable marketing campaigns, and our people that power it all behind the scenes. Our Total Rewards team drives cash, equity, perks, and benefits for all employees around the world and plays a crucial role as we enter new markets. We're looking for a Compensation Consultant to join our team.
You will report directly to the... Global Compensation Director and can be based in our NYC
Squarespace is known for our award-winning design, new technology, memorable marketing campaigns, and our people that power it all behind the scenes. Our Total Rewards team drives cash, equity, perks, and benefits for all employees around the world and plays a crucial role as we enter new markets. We're looking for a Compensation Consultant to join our team.
You will report directly to the... Global Compensation Director and can be based in our NYC headquarters or remotely in an approved US state.
We have introduced our Flexible Work Philosophy for Squarespace employees, which you can find on our career page. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Squarespace employees. The safety of our people is our top priority and we will continue to monitor the status of COVID‑19.
YOU'LL GET TO…
• Analyze external benchmark data ensuring we have the data and processes in place to create and maintain pay structures and packages.
• Use a combination of internal and external data to evaluate existing roles and provide recommendations on new roles.
• Provide consultation to senior business leaders using your compensation expertise.
• Create compelling presentations using data and key facts to educate and provide partners with recommendations supporting their business strategies.
• Research compensation trends and use your findings to improve Squarespace products and processes
• Conduct in-depth analysis to model the financial (e.g., cost, dilution) and talent (e.g., attrition, hiring) effects of compensation decisions; make recommendations for compensation strategy and processes based on findings.
• Collaborate with senior business leaders, Recruiting, HR Business Partners, Legal and Finance to provide compensation expertise and data presented with recommendations to address challenges to help your partners and businesses succeed.
• Lead year-end planning for the compensation team and your client groups Creating timing and project plans. Modeling budgets, matrices and other data related to year-end activities. Collaboration with tech partners regarding system parameters and set-up. Collaborate with other key partners to create training, communications, reporting and tools.
• Ensure compliance with regulatory filings and updates, notices, mandates, audits, non-discrimination testing, and employee records.
• Lead impactful organization-wide projects/priorities using your excellent project management skills
• Provide subject matter expertise in collaboration with internal communications on implementation and change management of compensation products/processes
WHO WE'RE LOOKING FOR…
Required:
• Bachelor's degree
• 10+ years of work experience in HR with 8+ years in compensation in Finance, Consulting, or Technology sectors
• Advanced Excel skills (can write advanced macros and maintain complex spreadsheets)
• 3+ years experience with program modeling, design, and implementation, inclusive of tool management for administration and employee support
• Knowledge of regulatory requirements in the US and international markets
Preferred:
• Experience with equity administration for a publicly traded company
• Experience using Google products (Sheets, Docs)
• Sales incentive compensation experience
• Experience with Workday
• Certified Compensation Professional
Benefits & Perks
• Health insurance with 100% premium covered for you and your dependent children
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible vacation & paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote stipend
• Education reimbursement
• Employee donation match to community organizations
• 7 Employee Resource Groups across locations
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
You will report directly to the... Global Compensation Director and can be based in our NYC headquarters or remotely in an approved US state.
We have introduced our Flexible Work Philosophy for Squarespace employees, which you can find on our career page. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Squarespace employees. The safety of our people is our top priority and we will continue to monitor the status of COVID‑19.
YOU'LL GET TO…
• Analyze external benchmark data ensuring we have the data and processes in place to create and maintain pay structures and packages.
• Use a combination of internal and external data to evaluate existing roles and provide recommendations on new roles.
• Provide consultation to senior business leaders using your compensation expertise.
• Create compelling presentations using data and key facts to educate and provide partners with recommendations supporting their business strategies.
• Research compensation trends and use your findings to improve Squarespace products and processes
• Conduct in-depth analysis to model the financial (e.g., cost, dilution) and talent (e.g., attrition, hiring) effects of compensation decisions; make recommendations for compensation strategy and processes based on findings.
• Collaborate with senior business leaders, Recruiting, HR Business Partners, Legal and Finance to provide compensation expertise and data presented with recommendations to address challenges to help your partners and businesses succeed.
• Lead year-end planning for the compensation team and your client groups Creating timing and project plans. Modeling budgets, matrices and other data related to year-end activities. Collaboration with tech partners regarding system parameters and set-up. Collaborate with other key partners to create training, communications, reporting and tools.
• Ensure compliance with regulatory filings and updates, notices, mandates, audits, non-discrimination testing, and employee records.
• Lead impactful organization-wide projects/priorities using your excellent project management skills
• Provide subject matter expertise in collaboration with internal communications on implementation and change management of compensation products/processes
WHO WE'RE LOOKING FOR…
Required:
• Bachelor's degree
• 10+ years of work experience in HR with 8+ years in compensation in Finance, Consulting, or Technology sectors
• Advanced Excel skills (can write advanced macros and maintain complex spreadsheets)
• 3+ years experience with program modeling, design, and implementation, inclusive of tool management for administration and employee support
• Knowledge of regulatory requirements in the US and international markets
Preferred:
• Experience with equity administration for a publicly traded company
• Experience using Google products (Sheets, Docs)
• Sales incentive compensation experience
• Experience with Workday
• Certified Compensation Professional
Benefits & Perks
• Health insurance with 100% premium covered for you and your dependent children
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible vacation & paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote stipend
• Education reimbursement
• Employee donation match to community organizations
• 7 Employee Resource Groups across locations
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via Techjobs.com
posted_at: 6 days agoschedule_type: Internship
Tock is looking for passionate and eager students to join our Software Engineering Internship Program this summer in Chicago. This is an opportunity for you to work with world-class engineers on challenging problems while having a big impact on the hospitality industry. Over the course of our 12 week program, you will contribute meaningful work, grow your technical skills, help define the next... stage of our growth and explore all that Tock and Chicago
Tock is looking for passionate and eager students to join our Software Engineering Internship Program this summer in Chicago. This is an opportunity for you to work with world-class engineers on challenging problems while having a big impact on the hospitality industry. Over the course of our 12 week program, you will contribute meaningful work, grow your technical skills, help define the next... stage of our growth and explore all that Tock and Chicago has to offer.
This role is based in Chicago. We have introduced our Flexible Work Philosophy for Tock employees, which allows for hybrid remote and in-office work.
Our Intern Roles
• Frontend: As a Frontend engineer you will help build next-generation web applications with TypeScript and React and help shape the evolution of a complex system. For Frontend, you will need experience in JavaScript or Typescript.
• Full-stack: As a Full-stack engineer you will contribute to features and take them from design to production and help build next-generation web applications. For Full-stack, you will need experience in either Java, JavaScript, or Typescript.
How To Apply
• Please review team descriptions and note the team language requirements.
• Select the team that interests you the most.
• We'll review your application, and if your experience is a match, we'll send you a take-home assessment before moving on to interviews.
Who We're Looking For
• Currently enrolled student, graduating in December 2023 or Spring 2024.
• Pursuing a BS or MS in Computer Science, Computer Engineering, or a related technical discipline.
• A foundation in computer science with competencies in data structures, algorithms, and software design practices.
Cash Compensation Range $51.00 / hourly USD
Tock's Growth
• Awarded Fast Company's "Most Innovative Companies" for 2021
• Awarded Built In's "Best Places to Work" in 2020, 2021, 2022, and 2023
• Awarded America's Hottest Brands of 2020 by AdAge
• Won Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Named one of 2019's 50 Startups to Watch
• Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more
About Tock
Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
This role is based in Chicago. We have introduced our Flexible Work Philosophy for Tock employees, which allows for hybrid remote and in-office work.
Our Intern Roles
• Frontend: As a Frontend engineer you will help build next-generation web applications with TypeScript and React and help shape the evolution of a complex system. For Frontend, you will need experience in JavaScript or Typescript.
• Full-stack: As a Full-stack engineer you will contribute to features and take them from design to production and help build next-generation web applications. For Full-stack, you will need experience in either Java, JavaScript, or Typescript.
How To Apply
• Please review team descriptions and note the team language requirements.
• Select the team that interests you the most.
• We'll review your application, and if your experience is a match, we'll send you a take-home assessment before moving on to interviews.
Who We're Looking For
• Currently enrolled student, graduating in December 2023 or Spring 2024.
• Pursuing a BS or MS in Computer Science, Computer Engineering, or a related technical discipline.
• A foundation in computer science with competencies in data structures, algorithms, and software design practices.
Cash Compensation Range $51.00 / hourly USD
Tock's Growth
• Awarded Fast Company's "Most Innovative Companies" for 2021
• Awarded Built In's "Best Places to Work" in 2020, 2021, 2022, and 2023
• Awarded America's Hottest Brands of 2020 by AdAge
• Won Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Named one of 2019's 50 Startups to Watch
• Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more
About Tock
Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via Employbl
schedule_type: Full-timework_from_home: 1
Squarespace is a design-centric product company at heart whose mission is to be the all-in-one platform for anyone who wants to stand out. You will be challenged in an organization that values vision, execution, and persistence. You will take ownership of our product by solving complex problems in simple, elegant ways. Product designers at Squarespace are embedded within product teams that are... deeply collaborative, and each member is directly responsible
Squarespace is a design-centric product company at heart whose mission is to be the all-in-one platform for anyone who wants to stand out. You will be challenged in an organization that values vision, execution, and persistence. You will take ownership of our product by solving complex problems in simple, elegant ways. Product designers at Squarespace are embedded within product teams that are... deeply collaborative, and each member is directly responsible for the team's success.
We are looking for a Staff Product Designer on our Presence team to help create and implement the craft practices and quality standards by which the Presence Design team consistently delivers appealing, usable and impactful experiences for web, mobile, and beyond. The Presence team is responsible for developing user tools for content and asset management, campaign and CRM, content automation, layout/expression/styling, email/site domain management, and new experience design prototyping.
You will report to the Product Design Manager (Presentation) on our Presence team. We are open to hiring remotely for this role.
We have introduced our Flexible Work Philosophy for Squarespace employees, which you can find on our career page. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Squarespace employees. The safety of our people is our top priority and we will continue to monitor the status of COVID‑19.
You'll Get To…
• Lead a cross-functional team to conceptualize and deliver new end user capabilities that enable expressive text and image editing and presentation within the Squarespace website platform
• Define roadmaps for expressibility features based on (but not limited to) a combination of user needs/insights, web design trends, competitor offerings, and opportunities for valuable differentiation
• Define user and product success measures for team
Who We're Looking For
• 8+ years professional experience, preferably as a Product Designer
• Ability to lead, influence, and persuade confidently through ambiguous problems and help manage change without official management responsibility
• Self-motivation; ability to produce results both independently and as part of a team
• Ability to lead and manage large design initiatives, including managing competing priorities with product and engineering peers
• Serve as a bridge connecting design, product, engineering, and cross-functional teams.
• Deep knowledge of Product Design best practices for web, mobile
• Interest, perspective on how to drive experiences for surfaces beyond web, mobile (AR, virtual experiences, etc.)
• Expertise in product design best practices for navigation, typography, layout, visual hierarchy, interaction and usability
• Expertise in Figma, Sketch, Adobe Creative Cloud and other design tools
• Independent, self-starting and consistent delivery on commitments
• Detail-oriented with an eye on meaningful consistency
• Strong workshop and facilitation skills
• A portfolio of relevant design work is required for consideration. It should illustrate your involvement and how you contributed to solving specific problems.
Benefits & Perks
• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $170,000 - $299,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications and experience, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
We are looking for a Staff Product Designer on our Presence team to help create and implement the craft practices and quality standards by which the Presence Design team consistently delivers appealing, usable and impactful experiences for web, mobile, and beyond. The Presence team is responsible for developing user tools for content and asset management, campaign and CRM, content automation, layout/expression/styling, email/site domain management, and new experience design prototyping.
You will report to the Product Design Manager (Presentation) on our Presence team. We are open to hiring remotely for this role.
We have introduced our Flexible Work Philosophy for Squarespace employees, which you can find on our career page. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Squarespace employees. The safety of our people is our top priority and we will continue to monitor the status of COVID‑19.
You'll Get To…
• Lead a cross-functional team to conceptualize and deliver new end user capabilities that enable expressive text and image editing and presentation within the Squarespace website platform
• Define roadmaps for expressibility features based on (but not limited to) a combination of user needs/insights, web design trends, competitor offerings, and opportunities for valuable differentiation
• Define user and product success measures for team
Who We're Looking For
• 8+ years professional experience, preferably as a Product Designer
• Ability to lead, influence, and persuade confidently through ambiguous problems and help manage change without official management responsibility
• Self-motivation; ability to produce results both independently and as part of a team
• Ability to lead and manage large design initiatives, including managing competing priorities with product and engineering peers
• Serve as a bridge connecting design, product, engineering, and cross-functional teams.
• Deep knowledge of Product Design best practices for web, mobile
• Interest, perspective on how to drive experiences for surfaces beyond web, mobile (AR, virtual experiences, etc.)
• Expertise in product design best practices for navigation, typography, layout, visual hierarchy, interaction and usability
• Expertise in Figma, Sketch, Adobe Creative Cloud and other design tools
• Independent, self-starting and consistent delivery on commitments
• Detail-oriented with an eye on meaningful consistency
• Strong workshop and facilitation skills
• A portfolio of relevant design work is required for consideration. It should illustrate your involvement and how you contributed to solving specific problems.
Benefits & Perks
• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $170,000 - $299,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications and experience, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via The Muse
posted_at: 5 days agoschedule_type: Full-time
Squarespace is a design-centric product company at heart which enables anyone to build a beautiful online presence. Product designers at Squarespace are embedded within product teams amongst product managers, engineers and researchers. Our product teams are collaborative, and each member is directly responsible for the team's success.
We are looking for promising designers for our summer intern... program to work with full-time product designers
Squarespace is a design-centric product company at heart which enables anyone to build a beautiful online presence. Product designers at Squarespace are embedded within product teams amongst product managers, engineers and researchers. Our product teams are collaborative, and each member is directly responsible for the team's success.
We are looking for promising designers for our summer intern... program to work with full-time product designers on our Commerce and Presence teams. The Commerce team is focused on helping entrepreneurs start and grow their online businesses on Squarespace. The Presence team provides the platform for customers to build a website that expresses their brand through online content and outstanding design.. Together with the product team, you will explore new opportunities for Squarespace users to expand their reach and share their products to vast, new audiences.
These roles will report to Senior Product Designers and be based in our New York City office.
Responsibilities
• Collaborate on project briefs and scoping
• Create rational, elegant solutions to complex problems
• Create wireframes and early-stage prototypes
• Want to understand the capabilities and technical constraints of the systems with which you'll work with
• Clearly present ideas and work to the product team and larger group
• Deliver comps, flows and assets to team members
• Participate in user research and testing, ensuring usability and product consistency
• Collaborate with our Design Systems team to ensure your work integrates into our ecosystem
Qualifications
• Graduated student (Spring 2023) or currently enrolled student graduating in Fall 2023 or Spring 2024
• Previous internship or work experience
• An understanding of visual and user experience design
• Experience using Figma
• An understanding of web and mobile applications
A portfolio of relevant design work is required for consideration. It should illustrate your involvement and how you contributed to solving specific problems.
Applications will be accepted through March 10, 2023 at 5pm ET.
Cash Compensation Range: $45.00 / hourly USD
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
We are looking for promising designers for our summer intern... program to work with full-time product designers on our Commerce and Presence teams. The Commerce team is focused on helping entrepreneurs start and grow their online businesses on Squarespace. The Presence team provides the platform for customers to build a website that expresses their brand through online content and outstanding design.. Together with the product team, you will explore new opportunities for Squarespace users to expand their reach and share their products to vast, new audiences.
These roles will report to Senior Product Designers and be based in our New York City office.
Responsibilities
• Collaborate on project briefs and scoping
• Create rational, elegant solutions to complex problems
• Create wireframes and early-stage prototypes
• Want to understand the capabilities and technical constraints of the systems with which you'll work with
• Clearly present ideas and work to the product team and larger group
• Deliver comps, flows and assets to team members
• Participate in user research and testing, ensuring usability and product consistency
• Collaborate with our Design Systems team to ensure your work integrates into our ecosystem
Qualifications
• Graduated student (Spring 2023) or currently enrolled student graduating in Fall 2023 or Spring 2024
• Previous internship or work experience
• An understanding of visual and user experience design
• Experience using Figma
• An understanding of web and mobile applications
A portfolio of relevant design work is required for consideration. It should illustrate your involvement and how you contributed to solving specific problems.
Applications will be accepted through March 10, 2023 at 5pm ET.
Cash Compensation Range: $45.00 / hourly USD
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via Employbl
schedule_type: Full-timework_from_home: 1
The Channels & Service department focuses on expanding Squarespace's core customer base by developing and scaling solutions for high-value customers, like creative professionals, medium-sized businesses, and large enterprises.
We are looking for a passionate B2B Content Marketing Manager to support our growing Professional User and Enterprise business lines. As a natural storyteller with a... strong strategic lens, you'll set the content marketing
The Channels & Service department focuses on expanding Squarespace's core customer base by developing and scaling solutions for high-value customers, like creative professionals, medium-sized businesses, and large enterprises.
We are looking for a passionate B2B Content Marketing Manager to support our growing Professional User and Enterprise business lines. As a natural storyteller with a... strong strategic lens, you'll set the content marketing strategy and manage the execution for each of our target customers. You'll partner closely with Business Leads to define the role content marketing can play in our business objectives of growing these businesses through acquisition and retention, and oversee work to achieve those goals. You'll manage a team of in-house and freelance creators and the relationship with external digital agencies to help you execute on your strategy through tactics such as transactional and marketing emails, sales enablement material, guides, blog posts, video tutorials and live webinars. Additionally, you will collaborate across the organization with our Marketing, Creative, and Video content teams to ensure the holistic content strategy aligns strongly with the Squarespace brand.
This role is based in New York and reports to the VP, of Channels & Services
You'll Get To...
• Lead the content strategy for Professional User and Enterprise in collaboration with business leads and marketing counterparts
• Develop multi-channel, multi-quarter campaigns and content calendars
• Manage a team of creators and ensure efficient and on-time delivery of high-quality content in a variety of formats and media
• Identify relevant metrics to track performance of content initiatives and the team
• Review performance metrics and other feedback, and iterate on strategy and optimize execution based on results
• Collaborate with our Product Marketing team through the creation and delivery of proposals, calendars, project plans, and creative briefs
• Partner with business leads and marketing counterparts to develop brand guidelines
• Manage outsourced content creation including freelance and agency relationship management, and budget tracking
• Develop processes to ensure that content remains up to date and relevant.
• Occasionally research and write copy, as needed, for various channels including forums, web pages, emails, newsletters, blog posts, product guides, sales enablement materials, video scripts, etc.
Who We're Looking For
• Track record of developing comprehensive strategies and tactics, and effective leadership
• 8+ years of experience in B2B content development and/or content marketing
• Experience managing a team or otherwise leading others in content development indirectly
• Exceptional written and verbal communication skills
• Ability to work cross functionally and with multiple stakeholders
• Strong sense of empathy for creative professionals and their clientele
• Strong organizational skills
• Experience with Squarespace or other content management systems
• Experience with CRM platforms like Iterable
Benefits & Perks
• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $110,000 - $155,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications and experience, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
We are looking for a passionate B2B Content Marketing Manager to support our growing Professional User and Enterprise business lines. As a natural storyteller with a... strong strategic lens, you'll set the content marketing strategy and manage the execution for each of our target customers. You'll partner closely with Business Leads to define the role content marketing can play in our business objectives of growing these businesses through acquisition and retention, and oversee work to achieve those goals. You'll manage a team of in-house and freelance creators and the relationship with external digital agencies to help you execute on your strategy through tactics such as transactional and marketing emails, sales enablement material, guides, blog posts, video tutorials and live webinars. Additionally, you will collaborate across the organization with our Marketing, Creative, and Video content teams to ensure the holistic content strategy aligns strongly with the Squarespace brand.
This role is based in New York and reports to the VP, of Channels & Services
You'll Get To...
• Lead the content strategy for Professional User and Enterprise in collaboration with business leads and marketing counterparts
• Develop multi-channel, multi-quarter campaigns and content calendars
• Manage a team of creators and ensure efficient and on-time delivery of high-quality content in a variety of formats and media
• Identify relevant metrics to track performance of content initiatives and the team
• Review performance metrics and other feedback, and iterate on strategy and optimize execution based on results
• Collaborate with our Product Marketing team through the creation and delivery of proposals, calendars, project plans, and creative briefs
• Partner with business leads and marketing counterparts to develop brand guidelines
• Manage outsourced content creation including freelance and agency relationship management, and budget tracking
• Develop processes to ensure that content remains up to date and relevant.
• Occasionally research and write copy, as needed, for various channels including forums, web pages, emails, newsletters, blog posts, product guides, sales enablement materials, video scripts, etc.
Who We're Looking For
• Track record of developing comprehensive strategies and tactics, and effective leadership
• 8+ years of experience in B2B content development and/or content marketing
• Experience managing a team or otherwise leading others in content development indirectly
• Exceptional written and verbal communication skills
• Ability to work cross functionally and with multiple stakeholders
• Strong sense of empathy for creative professionals and their clientele
• Strong organizational skills
• Experience with Squarespace or other content management systems
• Experience with CRM platforms like Iterable
Benefits & Perks
• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $110,000 - $155,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications and experience, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via Employbl
schedule_type: Full-timework_from_home: 1
As Staff Product Operations Manager, you will lead the daily operating model and cadence for Platform to ensure we execute on our strategy cohesively with clear roles, responsibilities and outcomes in alignment with the company’s processes and timelines.
This role requires a versatile thinker who has the ability to comprehend the big picture while still paying attention to detail working across... multiple teams. You should be an excellent communicator
As Staff Product Operations Manager, you will lead the daily operating model and cadence for Platform to ensure we execute on our strategy cohesively with clear roles, responsibilities and outcomes in alignment with the company’s processes and timelines.
This role requires a versatile thinker who has the ability to comprehend the big picture while still paying attention to detail working across... multiple teams. You should be an excellent communicator who is well-versed in managing stakeholder communications and expectations, as well as transforming complex problems into simple and scalable solutions that are easy to maintain. You have experience working with senior leadership in a tech environment and are comfortable with ambiguity, and navigating a changing business environment. You excel at managing multiple priorities and diving into the details with technical and non-technical stakeholders.
RESPONSIBILITIES
• Establish engagement models and cross-functional collaboration channels with key partners and stakeholders, creating scalable processes to help Platform address its own needs as well as the needs of other internal product organizations.
• Create, implement and manage a standard operating procedure for Platform feature requests.
• Create operational processes and facilitate practices and rituals to drive alignment and efficiencies for the Platform Leadership Team.
• Plan agendas for off-sites, facilitate brainstorming and planning sessions in partnership with the Platform Leadership Team.
• Facilitate High Integrity Commitments, Group goals, and Team OKRs annual planning process; refine mechanics of the process for Platform based on feedback, drive Leadership Team alignment on prioritization, and ensure communication throughout is clear and effective.
• Own the communication framework that helps to drive cross-functional alignment. Communicate with consistency and clarity across the groups, teams and individuals of all levels.
• Develop strong executive, peer and stakeholder relationships, maintaining relationships throughout the organization.
QUALIFICATIONS
• 7+ years of product development, business consulting, business operations, or program management experience in a tech-driven environment
• Problem-solving, critical thinking, and analytical experience
• Excellent verbal and written communication and presentation skills
• Be self-driven, proactive and able to navigate through ambiguity and complexity
• Excited about being hands on, able to roll up their sleeves and get things done, while thinking in systems
• Cross-functional and cross-level stakeholder management with the ability to identify when to bring the right people together at the right time to drive progress
• Ability to work across multiple complex programs
• Experience building programs from scratch and measuring their impact
ABOUT SQUARESPACE
Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world's most iconic businesses — to share their stories with the world. Squarespace's team of more than 1,200 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.
BENEFITS & PERKS
• Health insurance with 100% premium covered for you and your dependent children
• Flexible vacation and paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Retirement benefits with employer match
• Fertility and adoption benefits
• Free lunch and snacks at all offices
• Education reimbursement
• Dog-friendly workplace in New York office
• Commuter benefit in the form of reduced tax (Ireland) and pretax (US)
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
This role requires a versatile thinker who has the ability to comprehend the big picture while still paying attention to detail working across... multiple teams. You should be an excellent communicator who is well-versed in managing stakeholder communications and expectations, as well as transforming complex problems into simple and scalable solutions that are easy to maintain. You have experience working with senior leadership in a tech environment and are comfortable with ambiguity, and navigating a changing business environment. You excel at managing multiple priorities and diving into the details with technical and non-technical stakeholders.
RESPONSIBILITIES
• Establish engagement models and cross-functional collaboration channels with key partners and stakeholders, creating scalable processes to help Platform address its own needs as well as the needs of other internal product organizations.
• Create, implement and manage a standard operating procedure for Platform feature requests.
• Create operational processes and facilitate practices and rituals to drive alignment and efficiencies for the Platform Leadership Team.
• Plan agendas for off-sites, facilitate brainstorming and planning sessions in partnership with the Platform Leadership Team.
• Facilitate High Integrity Commitments, Group goals, and Team OKRs annual planning process; refine mechanics of the process for Platform based on feedback, drive Leadership Team alignment on prioritization, and ensure communication throughout is clear and effective.
• Own the communication framework that helps to drive cross-functional alignment. Communicate with consistency and clarity across the groups, teams and individuals of all levels.
• Develop strong executive, peer and stakeholder relationships, maintaining relationships throughout the organization.
QUALIFICATIONS
• 7+ years of product development, business consulting, business operations, or program management experience in a tech-driven environment
• Problem-solving, critical thinking, and analytical experience
• Excellent verbal and written communication and presentation skills
• Be self-driven, proactive and able to navigate through ambiguity and complexity
• Excited about being hands on, able to roll up their sleeves and get things done, while thinking in systems
• Cross-functional and cross-level stakeholder management with the ability to identify when to bring the right people together at the right time to drive progress
• Ability to work across multiple complex programs
• Experience building programs from scratch and measuring their impact
ABOUT SQUARESPACE
Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world's most iconic businesses — to share their stories with the world. Squarespace's team of more than 1,200 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.
BENEFITS & PERKS
• Health insurance with 100% premium covered for you and your dependent children
• Flexible vacation and paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Retirement benefits with employer match
• Fertility and adoption benefits
• Free lunch and snacks at all offices
• Education reimbursement
• Dog-friendly workplace in New York office
• Commuter benefit in the form of reduced tax (Ireland) and pretax (US)
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via Employbl
schedule_type: Full-timework_from_home: 1
Squarespace is a design-centric product company at heart that enables anyone to build a beautiful online presence. Product designers at Squarespace are embedded within teams alongside product managers and engineers. Our product teams are deeply collaborative, and each member is directly responsible for the team's success.
We're looking for a Staff Product Designer to join the Checkout & Payments... team within the Platform organization. The Checkout
Squarespace is a design-centric product company at heart that enables anyone to build a beautiful online presence. Product designers at Squarespace are embedded within teams alongside product managers and engineers. Our product teams are deeply collaborative, and each member is directly responsible for the team's success.
We're looking for a Staff Product Designer to join the Checkout & Payments... team within the Platform organization. The Checkout & Payments team is responsible for maintaining a secure and efficient checkout flow for all Squarespace products for our users around the world. In this role, you will be responsible for evolving the checkout experience by collaborating heavily with product managers, engineers, content strategy and research. We are seeking a detail-oriented product designer who thrives by diving into the weeds of complex systems and has a love for iterative design.
You will report to Product Design Leadership overseeing design on our Platform organization.
You'll Get To…
• Improve existing design solutions while also continuing to evolve our best-in-class checkout experience
• Create rational, articulable, elegant solutions to complex problems
• Think holistically about the user journey and product ecosystem
• Continually seek to understand the capabilities and technical constraints of the systems with which you'll be working
• Design concepts for the platform that are usable, educational, and relevant
• Contribute to OKRs, product strategy, vision, and roadmap by working closely with PM and Engineering partners
• Collaborate with product and engineering teams from concept and discovery through delivery and beyond
• Be data-driven and have an interest in measuring and improving the experience
• Facilitate user research and testing, ensuring usability and product consistency
Who We're Looking for
• 8+ years of experience
• Affinity for interaction design and has a keen eye for subtle details
• Experience in the UX process inclusive of research, visual design and prototyping
• Use a systems approach to design
• Love of iterative development
• Knowledge of current trends in design and technology
• Proficiency in animation tools like Figma
• Deep passion for our product and the impact that it has in the world
A portfolio of relevant design work is required for consideration. It should illustrate your involvement and how you contributed to solving specific problems.
Benefits & Perks
• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $170,170 - $299,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications and experience, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
We're looking for a Staff Product Designer to join the Checkout & Payments... team within the Platform organization. The Checkout & Payments team is responsible for maintaining a secure and efficient checkout flow for all Squarespace products for our users around the world. In this role, you will be responsible for evolving the checkout experience by collaborating heavily with product managers, engineers, content strategy and research. We are seeking a detail-oriented product designer who thrives by diving into the weeds of complex systems and has a love for iterative design.
You will report to Product Design Leadership overseeing design on our Platform organization.
You'll Get To…
• Improve existing design solutions while also continuing to evolve our best-in-class checkout experience
• Create rational, articulable, elegant solutions to complex problems
• Think holistically about the user journey and product ecosystem
• Continually seek to understand the capabilities and technical constraints of the systems with which you'll be working
• Design concepts for the platform that are usable, educational, and relevant
• Contribute to OKRs, product strategy, vision, and roadmap by working closely with PM and Engineering partners
• Collaborate with product and engineering teams from concept and discovery through delivery and beyond
• Be data-driven and have an interest in measuring and improving the experience
• Facilitate user research and testing, ensuring usability and product consistency
Who We're Looking for
• 8+ years of experience
• Affinity for interaction design and has a keen eye for subtle details
• Experience in the UX process inclusive of research, visual design and prototyping
• Use a systems approach to design
• Love of iterative development
• Knowledge of current trends in design and technology
• Proficiency in animation tools like Figma
• Deep passion for our product and the impact that it has in the world
A portfolio of relevant design work is required for consideration. It should illustrate your involvement and how you contributed to solving specific problems.
Benefits & Perks
• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $170,170 - $299,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications and experience, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
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